Client relationship manager jobs in United Kingdom - Page 2

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London / Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager with excellent knowledge of ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: • Proven expertise in Service Delivery Management within large, complex environments, • Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International delivery teams, • Excellent ITIL knowledge and understanding of ITIL processes, • CSAT and Service Relationship experience, • Proven experience of managing and delivering to SLAs, • Contract Management, • Excellent knowledge of Incident, Problem and Change Management principles and processes, • Ability to establish, foster and maintain a continuous Service Improvement culture, • Flexible approach towards hybrid working, • Active Security Clearance (SC)

Account Manager - Water Hygiene Equipment Sales Salary: £45,000-£53,000 basic (DOE) + car allowance + commission + bonusLocation: London & South East (field-based) A well-established water hygiene and compliance business is recruiting an experienced Account Manager to join its equipment sales division. This Account Manager role focuses on managing existing client relationships while driving new water hygiene equipment sales across London and the South East. As an Account Manager, you will work closely with M&E consultants, contractors, and project teams to promote and supply water hygiene solutions. You will be responsible for securing product specifications, managing opportunities through the sales cycle, and converting projects into orders. Strong relationship management and technical understanding are key to success in this Account Manager position. Key responsibilities include: • Managing and growing an existing client base as an Account Manager, • Developing new water hygiene sales opportunities, • Securing specifications and progressing projects to site, • Attending client meetings and delivering presentations, • Negotiating commercial terms while protecting margins, • Liaising with internal engineering and operations teams, • Minimum 5 years' experience as an Account Manager or in business development, • Background in water hygiene, construction, M&E, or building services Apply now or contact Mollie Caswell at Penguin Recruitment for more information.

Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £460 per day (Inside IR35 - Umbrella) South of London / Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Manager with strong knowledge of ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: • Proven experience in Service Delivery Management within large, complex environments, • Strong ITIL knowledge and understanding of ITIL processes, • CSAT and Service Relationship experience, • Proven experience of managing and delivering to SLAs, • Contract Management, • Excellent knowledge of Incident, Problem and Change Management principles and processes, • Ability to establish, foster and maintain a continuous Service Improvement culture, • Flexible approach towards hybrid working, • Active Security Clearance (SC) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in North London. We are recruiting for experienced and forward thinking Referral & Assessment Manager. This is full time and permanent position and working for very well established care company working in the field mental health, learning disabilities and autism. Very interesting and varied role with a scope for progression. You will be travelling between: North London, Essex, Hertfordshire, Buckinghamshire & West Berkshire Main Duties and Responsibilities: • Drive occupancy by managing and converting referrals across supported living and residential services, • Follow up and manage new enquiries in a timely and professional manner, • Complete robust, person-centred client assessments, • Build strong relationships with commissioners, care managers, families, and external professionals, • Coordinate and attend service visits, ensuring a high-quality experience for all visitors, • Work closely with home managers to ensure services are presented to the highest standard, • Support tender submissions and new business development activity, • Maintain accurate marketing and referral databases, • Produce timely reports, statistics, and performance information, • Support and deliver promotional events, service launches, and regional/national exhibitions, • A professional background in Health & Social Care, • Experience working with local authorities, commissioners, or funding bodies, • Proven experience in completing detailed assessments and securing placements, • Strong relationship-building, communication, and organisational skills

Junior Electrical Project ManagerEast London £60,000 - £65,000 + £5,000 Travel Allowance + Overtime + Progression + Training + Benefits + Social Events Take on the role of a Junior Electrical Project Manager with a fast growing Electrical Facilities Management company in London. This is a great opportunity for someone with a proactive attitude that wants an opportunity to take their career to the next level in a good company culture. This company has experienced rapid growth through its reputation with key clients, in an industry with a lot of work to be won. As a Junior Project Manager you will be travelling across projects in London under an experienced Project Manager, interacting with Clients, Pricing new business and guiding site supervisors. Your role as a Junior Electrical Project Manager will include: *Project Management of Live Commercial Environments - Covering Smaller London Patch *Training on all aspects of Project Management *Commercial Management of Clients As a Junior Electrical Project Manager you will need: *Understanding of Commercial Environments *Ability to price a Facilities Management Project *Good time management and communication skills *Willingness to travel to projects and support over the weekends where required If this sounds like it will be of interest to you please call Sonny on for consideration.Key words: Electrical Project Manager, Commercial Facilities Management, M&E Project Management, Building Services, LV/HV Systems, Power Distribution, Lighting & Emergency Lighting, Planned Preventative Maintenance (PPM), NICEIC Standards, Budget Management, Cost Control, Tendering & Procurement, Client Relationship Management, NVQ Level 3 Electrical

A SAP Business One Consultant / Client Account Manager (SAP Business One, ERP, Account Management, Business Process, Consulting) is required by a leading ERP solutions provider offering a truly integrated software platform built on SAP Business One. With over 20 years of domain expertise and an award-winning product suite, they help clients transform operations through automation, process clarity, and better ERP utilisation. To be successful in this role, you will need: • Hands-on SAP Business One experience (as a super user, support, IT manager, business Systems Manager or consultant), • A passion for improving ERP processes and solving client pain points, • Excellent communication and relationship-building skills, • Ability to conduct client visits, account reviews, and process improvements You'll manage 6 key clients, acting as the bridge between support and implementation. You'll resolve business-critical issues, run client success sessions, visit sites, and support continuous improvement. You won't be hands-on with installs, but you'll be instrumental in how the client benefits from the software - a hybrid of consultant, account manager, and customer success manager. Why You'll Love This Role: • £35K - £50K salary depending on experience, • Fully remote with occasional client visits, • Make a real difference in how clients use SAP Business One, • Work in a tight-knit, experienced team with deep sector knowledge, • Huge job satisfaction from those "light bulb moments" you help create

Role: D365 System OwnerLocation: City of LondonSalary: up to £85,000Day of week in the office: 1-2 days a week in the office My client is going through a strategic CRM transformation moving to D365 as part of their wider enterprise systems modernisation programme. This is not a support role, it's a full system ownership role. You will take strategic and operational ownership of Dynamics 365 across marketing, membership, and operational teams - shaping how CRM delivers measurable business value across the organisation Responsibilities/Experience • Own the CRM strategy, road-map and vision, • Align platform development with organisational goals, • Act as senior Business Relationship Manager for CRM, • Manage and prioritise the backlog based on value, • Hold stakeholders accountable for benefit realisation

Job Profile for Senior Project Manager - SEL45774 Position: Senior Project Manager Location: Kings Cross Salary: £80-90k plus full package Working exclusively with a Principal Contractor who has over 50 years of history working with high-profile clients. Due to recent contract wins there leading a major Decarbonisation Heat Network Project in London. A senior Project Manager will be responsible to head up the project, managing 2 project managers, internal and external stakeholders, as well managing the relationship with a key client for the business. As the Senior Project Manager, you will take full ownership of multi-million-pound Major Heat Networks Decarbonisation Project within Central London. The Project is incorporating advanced technologies such as heat recovery and air-cooled heat pumps, electric boilers, thermal storage and controls. You will bring structure, clarity and momentum to one of the most technically demanding environments in the UK. The Senior Project Manager will act as a strategic part of the project and liaising key partners, consultants, and stakeholders, ensuring strong alignment and smooth negotiations at every stage. As commercial lead on a flagship, high-value JCT contract, you will manage principal contractor responsibilities, oversee subcontractors, control risk, protect margin and cashflow, and maintain rigorous commercial discipline across billing, variations and lifecycle management. Job Requirements • Strong Project Management experience at Principal Contractor Level, • Previous experience leading JCT Contracts, • Client relationship building and management, • Technical knowledge Decarb & Heat Networks projects, • Salary up to £90k plus full package, • £350 per month travel allowance, • 23 days holiday bank, • 4% pension

IT Systems Manager (Standalone – initially) – Insurance industry - £80-100K + bonus + bens – City of London 3 days / week Standalone (initially) IT Systems Manager sought by our client to play a crucial role during their build-phase managing IT service vendors and business application vendors within the organisation. This is a fast-paced role that will have you involved in every aspect of the organisation. The ideal candidate will have a strong background in IT and Application management, insurance industry experience, excellent communication and collaboration skills, and an overall enthusiasm for managing technology and support solutions for the business. Essential Job Functions and Responsibilities: IT Service Delivery Management: • Manage the work of our 3rd party Managed Service Provider for IT. This includes IT equipment and provisioning, Azure changes and updates, helpdesk & ticket management. Application Platform Build Management: • Your first project will be helping the business build a new primary policy management system. You will work with the application vendor to ensure that the right system gets built, the right way and that it works for the business when it goes live. Application Platform Maintenance Management: • Own the relationship with our SaaS vendors and manage these products within the organisation. You will administer our systems internally, working with vendors to troubleshoot issues. Manage tickets, requests for enhancements, and product roadmap. Knowledge, Skills and Abilities: • 5+ years of experience in commercial insurance, preferably in a product development role, working as a software vendor or in a vendor management role., • 5+ years of experience with IT Operations / Infrastructure, Systems or Network Administration, IT Support or Service Desk leadership, or Cloud or Enterprise Application support., • Insurance industry experience is required, with an understanding of the language and terminology of the insurance domain., • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into clear and actionable requirements., • Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders., • Recommended certifications: ITIL 4, PMP, Agile The ideal candidate: “I’ve run IT operations, managed vendors, communicated with executives, and understand the insurance business well enough that I can comfortably guide partners on building and managing systems for us.”

International Business Development Lead | Remote (Europe) Full-time or Part-time | Contractual or Permanent | Your timezone (mostly) Must have a UK or European work visa. No sponsorship offered Uncapped commission deal sizes expected to be very big! Base salary offered from day one and is negotiable. The Opportunity We're looking for a seasoned Business Development professional who has actually done the thing, not someone who once attended a networking event and calls it "relationship management." This is a senior, remote-based role focused on international market expansion. You'll be the tip of the spear: identifying, nurturing, and closing high-value strategic deals across global markets. There's no SDR team warming up your leads. No magic inbound funnel dropping qualified prospects into your lap. Just you, your expertise, your network, and the thrill of the hunt. If that excites you, read on. If it terrifies you, no hard feelings, this one probably isn't for you. What You'll Actually Be Doing You'll own the full business development lifecycle across international markets — from spotting the right opportunity to shaking hands on a deal (virtually or otherwise). That means building and managing a pipeline of high-value prospects, leading consultative sales cycles, coordinating proposals with internal teams, and ensuring a clean handover to delivery once the ink is dry. You won't be waiting for leads to come to you. You'll be the one creating them. What We Need From You (Non-Negotiable) Here's where we're going to be very direct: please bring your contacts. We're not being cheeky — we genuinely mean it. We're looking for someone with 2–3 strong, leverageable executive-level relationships already in place. People who pick up when you call. People whose names you can drop in the first meeting because they're actually in your phone. Beyond that, you'll need: 10+ years of experience in Business Development or client-facing consulting — with a track record of independently originating and closing strategic, long-cycle B2B deals. Not assisted. Not inherited. Yours. Solid experience managing international accounts across industries such as IT services, consulting, or enterprise solutions, along with the cross-cultural sensitivity to navigate complex stakeholder environments without putting your foot in it. Strong communication skills, commercial instincts, and the kind of self-motivation that doesn't require a manager reminding you to follow up. The Setup Location: Remote, Europe-based, with opportunities for international exposure (yes, actual travel may be involved — dust off the passport) Engagement: Full-time or part-time, contractual or permanent — we're flexible and open to a conversation that works for both sides A Word of Caution If your plan is to build your network once you join us, this isn't the right fit. We need someone who arrives ready to open doors — because we're looking to walk through them fairly quickly. But if you're a sharp, well-connected BD professional who knows how to turn relationships into revenue and thrives operating independently on the international stage, we'd genuinely love to hear from you. Apply with your CV and a brief note on your relevant experience and the markets/networks you bring to the table. We read every application and yes, we actually mean that. Or contact Zoe Caplan-Williams directly.

Operations Manager - Join Our Caring Community! Are you an enthusiastic leader with a passion for providing exceptional care? Our client, a respected charity dedicated to supporting individuals with neuro-disabilities, is seeking a dedicated Service Manager to lead their operational services in Croydon, London. Why Join Us? At the organisation, they put individuals at the heart of everything they do. With a commitment to integrity, openness, and innovation, they strive to create a nurturing environment where staff, residents, and their families thrive. As they continue to evolve and improve their services, your expertise will be pivotal in making a meaningful impact on the lives of our residents. What You'll Do: As the Service Manager, you will oversee the delivery of high-quality 'front of house' services, including: • Management of Operational Services: Ensure smooth property and building maintenance, catering, housekeeping, and customer services., • Health and Safety Compliance: Provide proactive support to the Senior Management Team on all health and safety matters., • Team Leadership: Foster a culture of trust and open communication while managing and developing your team., • Contract Management: Negotiate and review contracts to ensure value for money and quality service delivery. The ideal candidate will possess: • A recognised qualification such as IOSH or a BSc/BA in Safety Management., • Proficiency in MS Office (Word, PowerPoint, Excel, Outlook)., • Extensive experience in operational services within a care environment., • Proven ability to manage change and draught health and safety policies., • Strong skills in customer relationship management and negotiating contracts., • A keen eye for detail and excellent organisational skills., • Competitive annual salary of £50,000., • Full-time permanent position., • Opportunity to work in a supportive, dynamic environment with over 130 dedicated staff members. If you are motivated to lead a passionate team and drive positive change within our organisation, we want to hear from you! Join us in our mission to support individuals with neuro-disabilities in leading fulfilling lives. Together, we can make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Sales Contracts Manager £50k salary + Commission (ote £70k uncapped) Based - Brentford, Middx TW8 Mon - Fri 8am - 5pm Immediate start Proven experience in Contract Management & Sales Join Our Team as a Sales Contracts Manager! Are you an enthusiastic and detail-oriented professional ready to take the next step in your career? Our client, a leading player in the Maintenance & Facilities industry, is looking for a dedicated Sales Contracts Manager to join their dynamic team on a permanent, full-time basis. Position Overview: As the Sales Contracts Manager, you will play a pivotal role in overseeing and managing all aspects of maintenance contracts, from new sales to renewals. Your expertise will help maintain strong relationships with clients while ensuring the accurate and timely creation of quotes and contracts. You will collaborate with various departments to guarantee smooth processing and invoicing. Key Responsibilities: • Sales of New Maintenance Contracts: Actively pursue and secure new contracts, presenting compelling proposals to potential clients., • Renewal of Maintenance Contracts: Manage the renewal process, ensuring timely and accurate communication with existing clients., • Client Relationship Management: Develop and maintain strong relationships to foster retention and satisfaction., • Creation of Quotes: Prepare and present competitive quotes for new and renewal maintenance contracts., • Job Logic Management: Accurately record all contracts, purchase orders, and draught invoices in Job Logic., • Invoicing Coordination: Collaborate with the accounts department to ensure prompt and accurate invoicing., • Subcontractor Cost Management: Incorporate quotes for subcontractor costs into pricing during the quotation and renewal process., • Contract Documentation: draught, review, and finalise maintenance contracts, ensuring compliance with company policies., • Performance Monitoring: Track and report on contract performance, identifying areas for improvement., • Customer Support: Provide exceptional customer service, addressing any maintenance contract-related issues promptly., • Market Analysis: Stay informed about industry trends and competitor offerings for potential growth opportunities., • Proven experience in contract management, sales, or a related role., • Strong knowledge of maintenance contracts and industry practises., • Excellent negotiation and communication skills., • Proficiency in using Job Logic or similar field management software., • Detail-oriented with strong organisational and multitasking abilities., • Ability to work independently and collaboratively in a fast-paced environment. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

CRM Consultant Central London, majority office-based initially, then hybrid working Our client is a specialist consultancy helping charities and not-for-profits get more out of their data and CRM systems. They are a trusted name in the sector, growing steadily and building a team of consultants who are as comfortable configuring a CRM as they are sitting across the table from a client explaining why their processes need a rethink. If you want real progression, real responsibility and to make a real impact then this could be a great opportunity for you. The role: Joining as a CRM Consultant, you will need to bring hands-on CRM configuration experience to build on. You will receive structured training in-house to deepen your technical capability and sharpen your consulting skills. The goal will be to move beyond ‘system admin’ and into delivering high-quality consultancy services to external clients. You will work closely with charities and not-for-profits, helping them untangle data challenges, improve processes, and actually use their CRM’s capabilities. If you enjoy trusted partnerships, stakeholder conversations, and getting deep into the detail of how systems work, this could offer the perfect blend in a role. What you will be doing: As a CRM Consultant, you will • Act as a key client-facing representative and subject matter expert throughout the relationship lifecycle, from prospect meetings to ongoing account management., • Maintain and execute core database administration tasks across client CRM systems., • Deliver training to client teams, helping them get maximum value from the systems you support or design., • Guide clients through full CRM and data implementation lifecycles – requirements gathering, configuration, go-live and post-implementation support., • Document configuration decisions, technical research and best practice in a clear, structured way., • Contribute to and write client proposals outlining recommended solutions. About you: You will need experience configuring at least one major CRM system – ideally Dynamics 365, Salesforce, Donorfy, Raiser’s Edge or similar. You might currently be a: • Database Manager / Database Executive / Database Officer, • CRM Administrator / CRM Executive / Junior CRM Consultant, • Data Manager / Data Specialist / Data Executive And you are ready for the next step. You will bring: • Experience in a stakeholder-heavy or client-facing role (customer success, support, consulting, fundraising, operations – people-focused)., • Solid CRM experience and a genuine interest in how organisations use systems to manage relationships., • The ability to explain technical concepts clearly to non-technical users., • Strong attention to detail and a structured, logical approach to problem-solving., • Exposure to charities or not-for-profits would be a bonus. The offering: • Structured training and mentoring to develop both your technical and consulting capability., • The chance to work with purpose-driven organisations making a real social impact., • A genuinely varied role combining client interaction, problem-solving and hands-on system work., • A supportive, growing consultancy where progression comes with capability.

General ManagerPrime Commercial Asset | City of London | c.400,000 sq. ft.Competitive Salary + Package We are partnering with a highly reputable Managing Agent / Consultancy to appoint a General Manager for a landmark, circa 400,000 sq. ft. commercial asset in the City of London, on behalf of a key client. This is a senior leadership role with full responsibility for the operational performance, service delivery and client relationship across a prime, high-profile building. The Role You will take complete ownership of the asset, ensuring exceptional standards across both hard and soft services, while acting as the primary point of contact for the client. Key responsibilities include: * Overall management of a 400,000 sq. ft. prime commercial building * Direct line management of 2 on-site team members * Oversight of all FM service partners (hard & soft services) * Budget management and service charge control * Contractor performance management and compliance * Building strong, strategic relationships with the client and occupiers * Driving operational excellence and continuous improvement About You * Proven experience managing large, multi-tenanted commercial assets * Strong technical understanding of M&E and building systems * Confident leading on-site teams and managing service partners * Commercially astute with solid budget and service charge experience * Polished, credible and experienced in managing senior client relationships This is an outstanding opportunity for an experienced General Manager or Senior Operations Manager seeking ownership of a flagship City asset with a respected property brand. For a confidential discussion, please apply using the link.

An established construction consultancy is seeking an Associate Quantity Surveyor to lead and develop a growing quantity surveying team in their London office. The Associate Quantity Surveyor will take responsibility for delivering high quality quantity surveying services across a diverse project portfolio. This Associate Quantity Surveyor role will suit an experienced quantity surveyor looking to step into a strategic leadership position, combining hands-on project delivery with team management and business development. The Associate Quantity Surveyor will play a key role in shaping the future direction of the quantity surveying function within the London market. The Company?The successful Associate Quantity Surveyor will join a respected multi-disciplinary construction consultancy with a strong presence across the UK. They provide cost management and quantity surveying services across commercial, residential, mixed-use and public sector schemes. The Associate Quantity Surveyor will work closely with senior stakeholders, contributing to both project delivery and the ongoing growth of the London office. The RoleAs the Associate Quantity Surveyor, you will lead project teams and oversee the delivery of quantity surveying services from inception through to completion. The role will include:Leading cost planning and budgeting across multiple projectsOverseeing procurement strategies and tender processesProviding contract administration and commercial adviceManaging valuations, variations and final accountsMentoring and developing junior quantity surveyorsSupporting client relationship management and new business opportunities The Associate Quantity Surveyor?The Associate Quantity Surveyor will be commercially focused, confident in client-facing environments and capable of leading teams. The Associate Quantity Surveyor must have:A degree in Quantity Surveying or a related construction disciplineMRICS status or equivalent professional accreditationA strong track record as a Quantity Surveyor within a UK consultancy environmentExperience managing teams and delivering projects in the London marketSound knowledge of JCT and other standard forms of contract In return……?£80,000 - £90,000 per annum (dependent on experience)BonusPensionHealthcareClear progression to Director level If you are a Quantity Surveyor considering your career opportunities, then please contact Dan McEvoy at Brandon James. Reference #DM21403 Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy

Site Manager / Site Supervisor – Bespoke Carpentry and Joinery Location: Wimbledon, SW19 Salary: Negotiable (Based on Experience) Job Type: Full-time (07:30 – 16:30; Monday to Friday) with potential for overtime and weekend work. About Us At Complete Fixing Solutions Ltd, we provide top-quality bespoke joinery installation services. We’re known for our dedication to quality, safety, and innovation. With over 20 years in the industry, we work on prestigious projects like office fit-outs, high-end residential, hotels, shopfitting and commercial spaces. Key Responsibilities: • Manage and oversee high-end joinery and fit-out installation projects from start to finish based in Wimbledon., • Pre-plan and lead the project while supporting our skilled team of Carpenters, ensuring a productive and positive work environment., • Build strong relationships with clients, and subcontractors, ensuring clear communication and satisfaction., • Maintain high standards of workmanship and ensure all work meets industry regulations and client expectations., • Monitor project budgets and costs to ensure delivery within the set budget., • CSCS Gold or Black card with relevant Site Management / Supervision qualifications (NVQ or equivalent)., • Proven experience in carpentry and joinery, ideally within high-end residential or commercial fit-out projects., • Strong leadership and team management skills., • Excellent communication and relationship-building skills., • Be part of a respected, established company., • Work on prestigious, high-end projects., • Opportunities for overtime and progression with long term work with weekly payments., • Supportive team and positive company culture.

Worth Recruiting – Property Industry Recruitment Job Title: SALES & BUSINESS DEVELOPMENT MANAGER Location: Little Venice, W9 Salary: OTE £60,000 per annum Position: Permanent, Full-Time Reference: WR83433 Experienced Sales & Business Development Manager required to drive bookings, partnerships and revenue growth across a boutique luxury serviced apartment portfolio: managing key referral channels, corporate clients and direct enquiries in the prestigious Knightsbridge and Hyde Park areas. Our client is a boutique serviced apartment operator in the luxury short stay rental sector based from offices in Central London and operating in London and abroad They are seeking a commercially astute Sales & Business Development Manager to assist in managing key clients, converting enquiries into confirmed bookings, strengthen B2B relationships and expand direct and indirect sales channels. This is a hands-on, revenue-focused role suited to someone confident in managing partners, analysing performance data and proactively securing new business opportunities. What You'll Be Doing (Key Responsibilities): • Manage and grow relationships with key Online Travel Agents, relocation agents and corporate travel specialists to maximise revenue., • Proactively convert inbound enquiries into bookings, ensuring consistent and timely follow-up., • Personally contact prospective and returning guests (calls, email, WhatsApp) to drive direct bookings and fill late availability., • Maintain accurate records of all enquiries, contacts and pipeline activity., • Collaborate with Marketing to develop and execute campaigns that increase occupancy and repeat stays., • Ensure all bookings are accurately categorised by channel, segment and purpose of stay., • Work closely with Guest Services to review and optimise availability., • Partner with the Revenue Manager to evaluate pricing strategy and minimum stay controls., • Regularly review and optimise listings across platforms including Booking.com, Airbnb and Expedia., • Support B2B communication strategies, including LinkedIn outreach, newsletters and apartment viewings., • Assist with analytics and feasibility assessments for future developments, reviewing ADR, occupancy and target demographics., • Minimum 2 years’ experience in a sales or business development role, ideally within hospitality or serviced apartments., • Proven track record of meeting or exceeding revenue targets., • Experience managing OTA, corporate or relocation partnerships., • Strong negotiation, influencing and relationship-building skills., • Confident communicator, both written and verbal., • Experience using RMS or similar property management systems., • Highly organised with the ability to manage multiple priorities simultaneously., • Commercially aware with strong analytical capability., • Competitive basic salary plus uncapped commission structure., • Clear opportunity to influence revenue performance and business growth., • Exposure to strategic expansion and new development planning., • Collaborative and ambitious team environment. If you are interested in this Sales & Business Development Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR83433. About Your Application: • Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful., • Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website., • Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Job Reference: WR83433 – Sales & Business Development Manager – Short Term Rental Sector

Insight Executive Group are delighted to be working in partnership with an FM service provider in East London who are looking to recruit an Assistant Domestic Services Manager on their key healthcare contract. Our client is looking for an experienced Assistant Domestic Services Manager so managerial experience within the NHS/healthcare sector is essential. This is a full-time permanent role and can pay up to £40k for a starting salary. The successful Assistant Domestic Manager will be responsible for: • maintaining a clean and hygienic patient environment in line with the National Specifications for Cleanliness, Trust procedures, KPI's and contractual obligations, • leading and motivating a team of domestic cleaners and domestic supervisors and ensure they are working to clear objectives and to a clear strategy, • controlling the deployment of labour and the consumption of materials and consumables, • delivering a high quality, timely, responsive, cost-effective and pro-active domestic service that meets the needs of our service users, • ensuring high standards of customer care and demonstrating commitment to a positive patient experience, • minimum 5 years experience in a cleaning team, dealing with cleaning and waste, • minimum 2 years management experience of a diverse workforce in service environment, • project management / implementation of innovation and improvement projects, • P&L management

We are currently recruiting for a Regional Head of commissioning for Europe. This role will lead the team of Commissioning managers in both planning and executing commissioning activities across our various Hyperscale Data Centre builds, predominantly in London, Paris, Frankfurt and Berlin. Mission & Responsibilities • Overall accountability for the commissioning strategy to meet the Delivery requirements of projects from design through to RFS/operate., • Lead and develop a team of Commissioning Managers across EMEA, ensuring they have the tools and knowledge to meet project deliverables., • Manage and prioritise multiple projects globally, deal with and make decisions on conflicting priorities., • Collaborate with Project Directors & Regional Heads of Delivery on requirements within each region ensuring the standardised approach is suitable and adopted for each region., • Accountable for budgets, procurement, contracts and change orders for external Commissioning Agents., • Take considered risk-based decisions with incomplete and/or ambiguous data. Be able to deal with uncertainty., • Inputs into report formats and information requirement for timely reporting and management for decision making by various reporting structures, • Accountable for the Colt DCS Global Commissioning standards. So as to ensure they cover all requirements. Where required advise on deviations for customer agreements - conduct gap analysis, • Develop and maintain strong relationships with senior customer stakeholders. Work with them to understand their requirements and give them confidence as to Colt DCS’s Cx capability., • Be a point of escalation for projects with all stakeholders as may be required including consultants, contractors and end user, • Liaise with other internal stakeholders such as Transition and Operations to ensure they understand the outcomes from the commissioning process, • Input into relevant contract documentation both technical and non-technical, • Ensure that the Commissioning team reviews engineering, design & delivery documents so that the commissioning & start-up requirements are accounted for in the design. This must balance time, cost and quality., • Works with and assists Vendor representatives as may be required, • Attend performance tests as required, • Assists the Project Manager in contacts with Client representatives for the handover of the plant., • Ensures the preparation of final reports and certificates are available in line with internal processes, • Reviews and holds specific risk management meetings associated with commissioning, • Works with the Delivery team to assist in understanding construction works and their relationship with commissioning works, • Ensure all Commissioning related meetings and workshops. Convening and chairing regular Commissioning team meetings and progress review meetings; recording all actions, decisions etc., • Ensuring the project is accepted into operation by the DCS Operations team with formal sign off., • Managing the lessons learnt register during the entire project lifecycle and the lessons learnt activity after project completion., • Manage commissioning resources on projects and ensure no gaps through the programme, • Conduct and report audits through the projects to ensure compliance with agreed strategy and requirements, • Review efficiency processes and ensure works are delivered with time and cost efficiencies, • Input into designs, Global Reference Design and Basis of Design to ensure Commissionability is considered, • Ensure all activities meet governance requirements and other internal policies, • Provide issue management support as required for related activities Relationships & Key Contacts • Internally – Peers, Regional Heads, Design & Engineering, PMO, Development team, sales + marketing, Operations & Transition., • External – Design & Engineering consultants, Commissioning management consultants, Main Contractors, suppliers etc, • Customer management including reporting and meetings as required, • Development of other Commissioning Specialists under your management The skills and experience you would bring Experience of Delivering Construction projects preferably within the data centre industry Good knowledge of International best practice for health and safety Strong Technical knowledge of construction, & MEP in a Data Centre environment Senior Experience in Design & Build Contract delivery strategies Able to lead complex engineering issue identification and resolution Strong understand of of commissioning test scripts and levels of commissioning An in-depth understanding of the technical, procedural, contractual and commercial aspects of project delivery. Ability to apply due process and governance when managing complex projects from ‘end-to-end’ through all key stages from initiation to handover and closure. Ability to provide high quality and accurate reports. Experience in managing construction projects involving complex engineering services installations. Experience of successfully delivering data centre projects involving working in live environments. Experience and understanding of procuring supply and construction contracts Experience of managing local and remotely based collaborative, multi-disciplinary teams. Experience in managing customers and their fit out works Good Microsoft Excel skills. Strong Microsoft Project skills. Good Microsoft Word skills. Methodical and highly organised English speaking – Native or fluent Strong communication skills Attitude • Good communication and reporting to team members and stakeholders including design, operations, end-users, 3rd parties, contractors, suppliers etc., • Excellent teamwork and coordination across multi-disciplinary teams, • Able to manage multiple, diverse projects simultaneously., • Demonstrate leadership and inspire confidence with stakeholders and project teams., • Willing to complete tasks against budgetary targets, within short time scales and to a high standard

The Client Our client is a highly regarded discretionary investment manager with a strong focus on data‑driven decision making. They operate with a small, agile structure and are recognised for their commitment to excellence in trading and technology. Their in‑house technology function spans IT infrastructure, software development, and quantitative analysis, supporting all aspects of market data processing and trading activity. The environment is fast‑paced, collaborative, and highly technical, where code quality, performance, and low‑latency systems are top priorities. Engineers work across domains, contribute to architectural discussions, and help shape scalable, robust systems. We have partnered with this team for several years and have a close, direct working relationship with the CTO. We have successfully placed multiple individuals into the group and can provide detailed insight into the team structure, culture, and expectations. The Role The client is embarking on a major initiative to unify and expand their core systems, bringing more of this capability in‑house. As Head of Core Platform, you will lead this transformation—designing, planning, and implementing the evolution of the core technology stack to create a strong foundation for future growth. This is a hands‑on leadership role. You will develop and consolidate systems, write software, guide a team of developers, and take ownership of several critical platforms. This includes an in‑house C# PnL and Risk system that performs real‑time portfolio valuation, alongside other components that will be integrated into a cohesive, modernised core platform. You will work closely with senior stakeholders including the CTO, COO, Head of Operations, and Project Management. Candidate Profile Domain Expertise • Strong background in fixed‑income trading systems, • Knowledge across front‑, middle‑, and back‑office workflows, • Demonstrable expertise in:, • Repo trading and lifecycle management, • Post‑trade operations, clearance, and settlement, • Margin and collateral management, • Experience building systems that capture bond and swap (interest rate and FX) cashflow events, • Understanding of accrual (trade date) and realised (settlement date) accounting reconciliations, • Particular interest in candidates with Fixed Income and Rates experience Technical Skills • Strong computer science fundamentals, • Hands‑on development experience in:, • C# and .NET (essential for this role), • Python within quant or data environments, • The client will also consider exceptional engineers from other OOP backgrounds such as C++, Java, or Go, • Familiarity with UI technologies such as WinForms, WPF, Blazor Hybrid, and Blazor Web Leadership & Approach • Experience working in front‑office or trading‑technology environments, or on business‑critical systems, • Ability to lead by doing—hands‑on while guiding a team, • Pragmatic, delivery‑focused mindset, • Commitment to high‑quality engineering practices and low‑latency, high‑performance systems, • Low‑ego, high‑performing self‑starter who values ownership, teamwork, and delivering commercial, pragmatic solutions Why Apply This is a rare opportunity to take ownership of a mission‑critical transformation within a high‑performing investment manager. You’ll shape the architecture, engineering standards, and long‑term technical direction of the firm, working in a collegiate environment where ideas matter and technical excellence is valued. As a long‑standing recruitment partner to this team, we can provide deep insight into the role, expectations, and culture, ensuring you have a clear and accurate understanding of the opportunity.

Puma Capital Group are looking for a Compliance Monitoring Analyst to join our Compliance team in London. Within this role, you will be a trusted point of control and judgement within the business and will have ownership of a core compliance responsibility. The role will be responsible for the review and approval of financial promotions and other external‑facing communications, alongside the delivery of Puma’s Compliance Monitoring Programme. This role will allow the individual to broaden their regulatory knowledge and practical experience across the compliance lifecycle. Role Responsibilities: • Review and approve financial promotions, marketing materials and other communications to clients and external distributors, ensuring that all materials comply with applicable regulatory requirements and internal policies and are clear, fair and not misleading, • Work closely with relevant teams, including Marketing and Product, to ensure that promotional strategies are compliant and that all external facing collateral is factually accurate, appropriately maintained and subject to ongoing review and approval, and that communications sign-off is actioned in a timely and robust manner, • Maintain accurate and auditable records of all reviewed and approved materials, • Build and maintain a strong working relationship with the Product team to ensure a sound understanding of product and service features, • Supporting the delivery of the Compliance Monitoring Programme, • Assisting with governance, reporting and thematic reviews, • Assisting with regulatory horizon scanning and internal regulatory updates, • Contributing to policy and procedure reviews, • Assist with streamlining compliance processes, leveraging AI, • Supporting ad‑hoc compliance queries from the business Experience Required: • Experience working within a Compliance function at an FCA-regulated investment management firm, • Proven understanding of FCA regulatory requirements relating to financial promotions and client communications, • Previous exposure to Compliance Frameworks, with experience of compliance monitoring including thematic reviews and horizon scanning, • Exceptional organisation skills, with the ability to multi-task and prioritise competing demands, • Proven time management skills, with an ability to deliver against strict deadlines, • Excellent attention to detail, • Ability to develop and maintain strong working relationships across the business, and to manage stakeholder expectations effectively Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical, • Demonstrates high levels of discretionary effort About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £3 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

BMS Controls Manager – Join Our London Campus Team Are you ready to take ownership of a cutting-edge Distech BMS system and shape the future of smart building operations in London? At ISS, we’re looking for a BMS Specialist who combines technical expertise with leadership skills to deliver excellence in a high-profile corporate environment What You’ll Be Doing • Running the show for all BMS requirements across our London Campus., • Acting as the go-to technical expert, supporting operations and central engineering., • Driving performance improvements and energy optimisation — think CO₂ control linked to plant activity., • Bridging the gap between engineer and manager, providing proactive guidance., • Managing budgets, risks, and critical spares to keep everything running smoothly., • Building strong partnerships with clients, suppliers, subcontractors, and colleagues., • Ensuring compliance with safety standards and shaping future Capex and asset strategies. What We’re Looking For • Solid BMS experience (electrical background a big plus)., • Hands-on knowledge of Distech BMS (ideally), • Experience in corporate banking or similar environments is an advantage., • Someone who understands client needs and can deliver solutions beyond expectations., • A strong communicator and relationship builder with leadership potential., • Financially aware, analytical, and always looking for smarter, more efficient ways of working., • Above all, proactive, safety-conscious, and committed to excellence. This is your chance to be more than just a BMS engineer — you’ll be an innovator, problem-solver, and trusted advisor at the heart of one of London’s most dynamic campuses.

Dalkia UK are looking for a Contract Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams, • Proven ability to produce detailed reports for the customer and Account Manager At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Manager – Transaction Services A leading UK accountancy and advisory firm is looking to hire a Manager into its growing Transaction Services team. This is a key hire within a national Deals practice that is investing for the long term and continuing to expand across the UK. The team advises corporate, private equity and entrepreneurial clients on deals typically ranging from small to mid-market level, across a broad range of sectors including Financial Services, TMT, Real Estate and Life Sciences, with support on large transactions more occasional. The business is pushing a clear growth plan over the next few years, making this an opportunity to join a platform with real momentum. The Role You will manage financial due diligence projects from end to end, working closely with senior leadership and leading small teams on live transactions. You will usually have one or two team members reporting into you and will play an active role in developing them. The role combines detailed financial analysis, direct engagement with senior management teams and clear, concise reporting for clients. There is also a strong focus on business development, giving you the opportunity to build your own profile in the market and contribute to practice growth. Key Responsibilities • Lead financial due diligence assignments on buy- and sell-side transactions., • Prepare and interpret robust financial analysis using a range of tools and data sources., • Engage directly with management teams to understand performance drivers and key risks., • Draft and review clear, issues-focused due diligence reports with practical recommendations., • Manage, mentor and develop junior team members., • Oversee project management aspects including budgets, timelines and risk management., • Contribute to business development activity, including pitches and client relationship building., • Support operational improvements within the team, including increased use of technology and data analytics tools. Candidate Profile • At least two years’ experience within Transaction Services, with a strong grounding in financial due diligence., • Exposure to restructuring or broader deal advisory work would be advantageous., • Experience managing projects and supervising junior team members., • Confident engaging with clients and able to clearly articulate your role and impact on transactions., • Strong analytical capability and attention to detail. What’s on Offer? • Clear progression within a growing national team., • Exposure to a wide range of sectors through a hybrid, sector-agnostic model., • Meaningful responsibility on live deals from day one., • A supportive, people-focused culture with structured internal development programmes., • Hybrid working and a collaborative team environment with regular social interaction., • Those currently in boutique advisory firms or larger platforms who feel limited in scope or progression will find this an attractive move. This is a strong opportunity for an ambitious Transaction Services professional to step into a visible Manager role within a team that is growing, investing and taking a long-term view of the market.

Account / Project Director - Events & Comms Agency London / Hybrid £60,000 - £70,000 + bonus Unmissable role where you will lead a range of client accounts and oversee the delivery of a wide range of hybrid, in person and creative corporate events! The agency This brilliant events & comms agency are at the cutting edge of all things virtual live and hybrid working with some outstanding corporate clients - events can range from exhibitions; in-person large scale conferences and big full production shows and parties! They understand each brief, creative content and messaging through their brilliant in-house team and are on the up and up! The role We are supporting this great agency to recruit a driven Account Director with a strong understanding of hands on delivery and the ability to work closely with internal teams from creative to production, content and strategy. Taking the lead on large scale and complex projects, you will also grow account revenue by ensuring repeat business and working strategically with your clients to map out their business. Pitching will be part of the role, whilst developing a more junior team and working collaboratively with production. This role will also lead projects from a production angle and developing content and ideas with clients is key. About you This would suit a Senior Account Manager or delivery focused Account Director who has complex event and comms experience from an events or production agency, is a natural relationship builder and has a good production / content understanding. Get in touch for more info or apply today - they offer flex working, excellent team culture and benefits! Get in touch with us to register your details if you are interested in other positions - we specialise in events, AV, production, creative, marketing, comms & advertising.

Our client, a leading global strategy consultancy, is seeking a director level candidate, or highly experienced associate director / senior manager level professional looking to step up, with vast strategy, commercial excellence, data and data science experience, to join their specialised team focussed on solving pricing, revenue growth and profit optimisation problems for its clients. This team supports clients from a number of sectors including retail, leisure, consumer goods, healthcare, transport, industrial manufacturing and financial services sectors, however this role requires candidates with specialist TMT, private equity or industrials/manufacturing sector experience. International candidates who have built a career outside of the UK are welcome to apply for this role if they can demonstrate a strong record in business development / client wins. Role and responsibilities: Leadership and Team Management: • Lead a team of pricing consultants and analysts, ensuring high performance and development of talent., • Drive strategic direction for pricing projects, managing multiple engagements simultaneously., • Collaborate with cross-functional teams (e.g., customer strategy, performance strategy teams, etc.) to develop comprehensive pricing solutions. Client Engagement and Relationship Building: • Serve as the primary point of contact for senior client stakeholders (C-level executives), developing and maintaining strong relationships., • Lead discussions with clients to understand their business goals, challenges, and pricing needs., • Present complex pricing strategies, recommendations, and insights in a clear and actionable way to clients., • Identify new business opportunities and assist in securing future client engagements. Strategic Pricing Solutions Development: • Design and implement pricing strategies that optimise revenue, profitability, and market share, while aligning with client objectives., • Develop and refine pricing models using advanced analytics, market research, and competitor analysis., • Lead the evaluation of different pricing approaches (e.g., value-based pricing, dynamic pricing, cost-plus pricing) and recommend appropriate solutions. Project Management: • Manage project delivery from inception to completion, ensuring milestones are met within timelines and budgets., • Oversee the creation of project plans, models, and deliverables., • Ensure quality control and that deliverables meet client expectations and Firm standards. Anticipate risks and develop mitigation strategies Data-Driven Analysis and Insights: • Leverage data analytics, AI, and machine learning tools to drive pricing strategy insights., • Analyse client data, market conditions, and customer behaviour to inform pricing decisions., • Build and interpret financial models to assess the impact of pricing changes on client profitability and performance. Collaboration with Senior Leadership: • Work closely with partners and other directors to align pricing strategy services with the overall growth and goals of the firm., • Support in the development and execution of business development strategies to grow the pricing advisory practice., • Contribute to annual budgeting and forecasting for the pricing strategy team. Candidate requirements: • Demonstrable pricing strategy experience working in a leading strategy house, Big 4 firm, specialist boutique consultancy or pricing, revenue growth or strategy team in industry., • Detailed understanding of the value drivers within corporate and / or private equity clients., • Track record of leading high-value complex projects with multi-disciplinary teams in a consulting or corporate environment., • Experience of managing or supporting high-value business development activities with C-level stakeholders., • Demonstrable ability to build and commercialise relationships with senior executives., • Ability and track record of commercialising relationships., • Structured thinking skills combined with creativity., • Ability to talk credibly with C-level clients on the key issues and strategic considerations facing their industry., • Ability to evaluate complex challenges and deliver insightful recommendations that can be practically executed., • Strong numerical and analytical capabilities combined with sound commercial acumen., • Excellent English written and oral communication skills., • Other major European language skills e.g. French and German would be a strong bonus., • A first class or 2.1 degree in quantitative/analytical studies such as economics, maths, statistics, physics, engineering or equivalent is a definite plus. Cambridge Credentials: adding people....adding value

My client is seeking an experienced Mandarin Speaking Residential Property Manager to oversee the endtoend management of a designated property portfolio. The role requires strong operational control, excellent communication skills, and a proactive, solutions driven approach to ensure high landlord satisfaction, smooth tenancy cycles, and full regulatory compliance. You will act as the primary liaison for landlords, tenants, contractors, and block management teams, ensuring all maintenance, tenancy, and compliance processes are executed to a high professional standard. Mandarin Speaking Property Manager Location: London Office Employment Type: Permanent, Full-Time Sector: Residential Property Management Language: English and Mandarin Salary: £25,000 Key Responsibilities Maintenance Management (Training and support provided where required) • Oversee all maintenance activity using Fixflo, managing the complete workflow from tenant triage through to quotation, contractor instruction, invoice approval, and final signoff., • Ensure maintenance tasks are prioritised effectively, with consistent communication provided to both landlords and tenants., • Respond promptly to urgent issues such as leaks, heating failures, and electrical outages., • Liaise with Block Management teams to resolve communal or building related matters efficiently., • Manage the full tenancy lifecycle, including:, • Renewal negotiations and drafting of renewal documentation., • Moveout coordination, including checkout appointments and utility readings., • Organising and supervising void works, refurbishments, and property preparation for reletting., • Prepare and submit TDS dispute evidence, deduction summaries, and checkout reports., • Ensure all properties maintain UpToDate safety and compliance documentation (EICR, Gas Safety, EPC, etc.)., • Monitor and follow up on rent arrears, working collaboratively with tenants and Finance., • Process and track insurance claims, providing all required evidence and documentation., • Serve as the primary point of contact for landlords and tenants throughout the tenancy., • Provide timely updates, detailed inspection reports, and professional advice to landlords., • Maintain high standards of customer service and uphold the company's service oriented values. Skills & Experience Required Essential Requirements • Proven experience in UK residential property management., • Proficiency in Fixflo and property CRM/management systems., • Strong knowledge of AST legislation, TDS processes, and UK safety compliance requirements., • Excellent communication and negotiation skills, with a results driven, closure focused work style., • Experience managing a portfolio of residential properties within a fast paced environment., • Strong contractor management experience and an understanding of property maintenance standards., • Prior experience preparing TDS evidence bundles or managing disputes., • Confidence working autonomously with strong organisational and prioritisation skills.

We are seeking a dedicated Relationship Manager to join our Corporate Coverage team in London, tasked with expanding our strategic engagement with UK mid-cap corporates, particularly within the Infrastructure and Industrials sectors. This client-centric role is pivotal to our growth strategy, requiring a deep understanding of corporate banking and the adept delivery of tailored financial advisory, structured finance, investment banking, and M&A solutions to meet our clients' evolving needs. Main Responsibilities: • Initiate and manage relationships with a dedicated portfolio of UK mid-cap corporate clients within the Infrastructure and Industrials sectors., • Support the development and execution of client strategies, identifying strategic requirements and financing needs., • Proactively propose and implement tailored corporate banking, structured finance, investment banking, and M&A solutions., • Collaborate with internal business lines and product partners to generate new business opportunities and deliver comprehensive client service., • Drive client engagement through targeted marketing efforts, pitch generation, and relationship deepening., • Conduct in-depth client analysis, monitor portfolio performance, and ensure adherence to risk and compliance standards., • Contribute to the overall growth and strategic objectives of the UK Corporate Coverage team. Experience & Key Skills: • Proven track record in credit analysis, presentation, and financial modelling, with a strong understanding of business models and financial statements., • Demonstrated ability to originate and lead corporate banking deals, including pitching and deal negotiation., • Excellent commercial acumen and experience building and managing client relationships., • Strong internal communication and collaboration skills, with a proven ability to work effectively within diverse teams and with product specialists., • Highly motivated, proactive, and responsible self-starter with excellent organizational skills., • Commitment to adhering to leadership principles and conduct rules.

Research Manager (Consumer) Location: Old Street, London (4 days/week in office – usually WFH Fridays) Salary: £50,000–£60,000 + strong benefits About the Company Harnham have exclusively partnered up with a high-growth research and technology scale-up on a mission to close the “understanding gap” between what organisations believe about people and reality. Using proprietary technology, they deliver faster, more accurate insights for political, social, and commercial clients. Our research is trusted by leading global brands and non-profits, and regularly features in major media outlets. They combine the expertise of seasoned researchers with innovative engineering talent to reimagine how market and opinion research is conducted. The Role As a Research Manager, you will have full ownership of projects from initial scoping to final presentation. You’ll be the primary client contact, delivering impactful insights and strengthening long-term relationships. This role involves working across commercial, consumer and some social sectors, with the opportunity to use emerging tools such as AI to enhance project delivery. Key Responsibilities • Manage research projects end-to-end: client liaison, survey design, fieldwork, analysis, reporting, and presentations, • Lead client communications, ensuring insights are actionable and meaningful, • Build and maintain strong client relationships, identifying growth opportunities, • Support proposals and capability demonstrations to prospective clients, • Mentor junior researchers and contribute to process improvements Requirements • Ideally over 3 years’ experience in quantitative research, • Proven skills in questionnaire design, analysis specs, data tables, and visualisation, • Experience designing and interpreting political opinion polls, • Strong client-facing and relationship management skills, • Organised and capable of managing multiple projects simultaneously, • Proficiency in R or Python is an advantage, • Interest in AI applications in market research Why Join them? This is a chance to join a collaborative, innovative team delivering high-profile, impactful research for a wide range of clients. You’ll work closely with experts in research, technology, and product, in an environment that values curiosity, ownership, and quality.

Senior Manager – Technology & Data Transformation (Financial Services) 📍 Location: London (Hybrid) 💼 Type: Full-time 💰 Salary: Up to £120k + bonus + benefits We’re hiring a Senior Manager to lead major transformation programmes within financial services organisations, helping modernise core functions through data platforms, cloud technology, and AI-enabled solutions. This is an opportunity to work directly with senior stakeholders, shape strategic initiatives, and deliver tangible outcomes across risk, compliance, finance, and operations. 🛠 What you’ll do: • Lead technology and data transformation programmes within financial services organisations., • Translate complex business challenges into structured delivery roadmaps and actionable workstreams., • Work closely with business stakeholders, data teams, and engineers to deliver modern solutions., • Shape and deliver initiatives involving cloud platforms, automation, and AI-driven tooling., • Apply product thinking, including MVP definition, roadmapping, and iterative delivery approaches., • Oversee implementation of data platforms, workflow tools, and intelligent automation solutions., • Mentor consultants and contribute to building internal capabilities and transformation frameworks., • Support client growth through relationship building and contributing to proposals and new opportunities. 🏆 What we’re looking for: • 10–15 years of experience in financial services, consulting, or transformation roles., • Strong experience delivering change across risk, compliance, finance, or operational functions., • Background in consulting or internal transformation roles., • Excellent structured problem-solving and stakeholder communication skills., • Experience working in fast-paced, delivery-focused or product-driven environments., • Strong commercial awareness and ability to identify and shape new opportunities. Bonus if you have: • Experience with cloud platforms (AWS, Azure, or GCP)., • Experience delivering data platforms, automation solutions, or digital tooling., • Understanding of AI and machine learning applications in business environments., • Exposure to product-led delivery approaches or startup environments., • MBA, ACA, or equivalent qualification. Why you’ll love this team: Join a high-performing, delivery-focused consulting team working on meaningful, complex transformation challenges. You’ll have the autonomy to shape engagements, influence outcomes, and help organisations modernise critical business functions.

Coalition Greenwich is currently seeking a Product Manager, Financial Services Digital Transformation Benchmarking, to join their growing organization. The position is aligned with the London office. A career at Coalition Greenwich offers a unique range of exposure across the financial services industry, significant responsibility, and a steep learning curve. You will work alongside intelligent, highly motivated individuals in a supportive and challenging environment that allows you to accelerate your professional development and growth. About Coalition Greenwich Coalition Greenwich builds analytics and business intelligence products that are integral to how the world’s largest corporate and investment banks and fintechs measure, plan and improve their businesses. These products include market analysis and benchmarking against peers on market share, technology, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioural drivers, and analysis on industry evolution. Our customers include all of the largest financial institutions, and we are the market leader in our space. Coalition Greenwich is a division of CRISIL, a $5bn market cap global analytics company which is majority owned by S&P Global. About The Role Coalition Greenwich evaluates bank technology investments through proprietary benchmarking data alongside competitive client experience feedback metrics. We focus on the commercial and corporate banking space, specifically on banks’ digital platforms for client channels, payments, cash management, trade services, middle and back-office processes and banker front-office tools and analytics. We are uniquely positioned to provide distinctive,in-demand data and consultative insights to clients, drawing upon years of experience benchmarking digital platforms at leading global financial institutions, proprietary data assets, a broad industry perspective, and decades of trusted relationships with senior leadersat top banks. The Research Manager for Digital Transformation Benchmarking will join an exciting and fast-growing practice area at Coalition Greenwich. Our Digital Transformation Benchmarking product advises bank leadership teams by providing data and insights to help prioritize large and important technology investment decisions in an industry undergoing a period of massive disruption. The target audiences for our work include, but are not limited to: Bank c-suite leadership as well as Heads of Digital Transformation, Commercial and Corporate Banking, Payments/Transaction Banking, Cash Management, Innovation, Strategy, Data & Analytics, Digital Channels, Front Office Enablement, Credit Processes, Onboarding KYC/Risk/Compliance, Trade Services, Marketing. You will have the opportunity to: • Use research, proprietary data, and insights from discussions with senior bank leadership to work closely with the Head of Product to further develop our suite of benchmarking studies, expanding coverage to new, emerging, and cutting-edge areas of digitization in the banking industry., • Further develop an established product to deliver more targeted insights and actionable recommendations addressing the specific questions and challenges faced by Europe-area commercial and corporate banks., • Work with banks across all stages of benchmarking engagements, including pitching, contracting, data collection, data analysis, and delivery of research findings., • Advise senior bank and fintech leadership on digital transformation strategies., • Analyse benchmarking data received from banks and FinTechs., • Develop consultative thought leadership for contribution to industry whitepapers, marketing materials, and engagement deliverables., • Attend client meetings and industry forums to stay informed on bank technology investment priorities, market trends, emerging technologies, and competitive differentiators. Requirements • Bachelor’s Degree required; MBA or equivalent is a plus., • 3-5 years of experience in commercial or corporate banking, fintech, or a consulting environment; product management experience is a plus., • Storing familiarity with the commercial and corporate banking business is required., • Passion to be part of an exciting period of transformation in the banking industry., • Strong coordination skills, with the ability to liaise effectively across support functions, including sales teams, production staff, and marketing., • Ability for occasional travel depending on business needs. What We Can Offer • A competitive base salary and variable annual bonus., • A flexible hybrid working policy. Most people come into the office 2-3 days/week., • A healthy work-life balance. Most people have been here over 6 years., • A low-politics working environment. Everyone gets on, but we’re not a “family”. We’re all interested in getting good work done., • 25 days annual leave, plus public holidays., • Private medical cover for you and your family., • Travel opportunities., • A modern office near Old St.

International Senior Sales Consultant - Turkish Speaking £40,000-£45,000 basic + £80,000-£85,000 OTE Location: East London + International travel A major London housebuilder is looking for a Turkish-speaking International Sales Consultant to join a high-performing International team selling new-build London apartments to overseas investors and owner-occupiers. You will focus on Turkish-speaking clients, working across 8 live projects with 4 more in the pipeline. What’s In It For You • £40,000-£45,000 basic salary, • OTE £80,000-£85,000, • Industry-leading commission structure, • 25 days holiday + bank holidays, • International travel to meet partners, attend events and drive BD, • Autonomy: office-based in East London on Mondays, the rest of the week is yours to manage viewings, meetings and BD, • Supportive, hands-off leadership from an experienced manager who lets you get on with doing deals The Role • Own and grow the Turkish-speaking client base (investors and end-users), • Drive sales across multiple London schemes, presenting the developments and the London opportunity clearly and persuasively, • Manage the end-to-end sales process: lead generation, qualification, viewings (virtual and in-person), negotiation and closing, • Attend international property events, exhibitions and roadshows (including some Saturdays - with time off in lieu), • Collaborate with the wider International team (6 people) and work alongside an established colleague on the Turkish Desk, • Maintain an organised diary, pipeline and reporting while hitting and exceeding sales targets About You • Fluent Turkish speaker with strong written and spoken English, • Proven track record in property sales, international sales, or high-value consultative selling, • Comfortable with international travel, events and networking, • Self-starter who thrives with autonomy, can manage their own diary and deliver against targets, • Strong relationship builder with a commercial mindset and a genuine interest in the London property market If you’re a driven, Turkish-speaking salesperson who wants to sell highly in-demand London stock, take ownership of your own diary and earn serious commission, get in touch with Bradley Hellier at GKR International to find out more or send your CV.

Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands. By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more attention; to care more about our clients’ brands; and to buy more products and services from them. Balancing the nimble spirit of a startup with the powerhouse soul of Publicis Media, Spark Foundry delivers the best of both worlds to a client roster that spans some of the world’s best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing the heat to challenger brands that want to act like giants, and to giant brands that want to act like challengers. With a bottom-up culture that celebrates diversity and aims for all voices to be heard, Spark has become a magnet for the industry’s best talent, with one of the best retention rates in the industry. And by applying a whole-person approach to professional and personal development, Spark develops a workforce that is well prepared for today’s challenges, and also poised to create meaningful careers in the years to come. Because we know that heat arises the intersection of complementary forces, our professionals come from myriad disciplines and backgrounds: data, analytics, and insights; content and creative production; communications and strategy; finance and marketing; and sociology, psychology, and other liberal arts disciplines. Overview: The Audience Design team is at the core of what we do at Spark Foundry. The Data & Platforms team of data and marketing technology specialists have deep expertise in the ever-changing universe of ad technology, data management, data-driven marketing, and enable a data-first strategy throughout our planning and buying process. You will be integral in driving ad/mar tech and data integration conversations and strategies on behalf of our clients and then implementing these strategies with the Strategy, Activation, and Operations teams as well as clients themselves. You will become an expert in the data landscape and will consult with internal teams and clients on partner/vendor selection, data onboarding, platform integrations, audience activation and testing framework, and audience reporting/insights. This highly motivated, detail-oriented individual will work with both the client and internal stakeholders to educate them on the myriad uses of data and to drive innovation in the use of data and technology for the client, think things like clean rooms, CDPs, advanced audience strategies, full-funnel measurement, etc. They will also generate insights and audience profiles to align with strategic planning and will work with third-party data vendors and publishers to maximize the data opportunity for the client and go beyond what is currently available. Successful candidates will have a well-rounded knowledge base of the digital advertising and data landscape and a passion for working with marketers to drive advertising value. Role Objectives: • Manage data strategy for advertising clients, communicating strategies/recommendations to clients using a consultative approach, • Understand how platform/data technologies work and offer the ability to explain technical concepts in ordinary terms (be technically savvy - understand the opportunities and limitations), • Identify opportunities – industry learning, meet with vendors and provide a POV, with a client lens and in desired format -- education/evangelize the findings, • Oversee relationship with the Identity Resolution platforms, CDPs, or other AdTech solutions and project manage the deployment and activation of data technology solutions, • Partner with internal Programmatic and media investment arms to support campaign activation as well as advanced data use cases, • Oversee, author and/or constructively edit and review the writing of media documents (timelines, POVs, RFPs, plans, agreements, client memos, and correspondence from within and outside the agency)., • Share knowledge with client and internal teams regarding audience insights and results to impact business needs, • Provides input to client business-related decisions Client Responsibilities: • Ownership of day-to-day client relationship (mid-level), • Anticipates risks and prepares multiple resolutions, • Actively manages client care strategies, • Builds strong client relationships Management Responsibilities: • Accountable for manager and associate level deliverables, • Provides clear and concise direction and messages, • Has “Intellectual Capital”, understands people want to hear a point of view, • Showcases the ability to manage & mentor others, • Accountable for onboarding and team readiness Qualifications: • 5+ years of prior digital advertising experience in a client-services capacity, • 2+ years managing 2+ direct reports, • In-depth technical knowledge of ad and marketing technology, including ad servers, rich media, dynamic creative, streaming video, OBA, ad verification, customer data management platforms, identity resolution solutions, DSPs, etc, • Strong project management skills and keen ability to delegate, • Strong understanding of digital media planning and management processes, • Expert knowledge and experience with Identity Solution tools (eg. Epsilon, Liveramp, Neustar), • Expert understanding and usage of CDP (eg. Salesforce, Adobe, Treasure Data), • Expert understanding data flow within adtech/martech ecosystem.

AJ Chambers represents a highly supportive, International Law Firm based in the City of London that is seeking a Legal PA for the Employment team. This is a permanent full-time role paying up to £44,000, with 2 days from home a week. You must have prior experience working in a similar position, in a Law Employment department. The Role: Project Co-ordination • Distribute and co-ordinate appropriate support for specific client projects, • Set up processes for client matters through liaison with Partners, Fee Earners and client contacts, • Support Partners, Fee Earners and the Business Development and Marketing Teams with preparation of pitches, presentations and events and with other projects and tasks, • Identify and act upon process improvements across the team to enhance both internal and external client services Client Relationship Management • Ensure that all client related correspondence is received by the appropriate Partner or Fee Earner, • Take an active role in relationship management and client care, • Enter and ensure accuracy of client information on the Client Relationship Management system, currently InterAction, • Communicate with external clients both independently and upon instructions from Partners and Fee Earners, • Arrange client meetings and ensure efficient responses to written and verbal client queries, • Check to ensure clients terms of business in place as soon as file opened and to follow up with Fee Earners accordingly Communication • Take internal and external telephone queries, responding as appropriate and ensure that all messages are passed on in a timely manner, • Liaise with relevant Business Resource teams on behalf of Partners and Fee Earners, • Liaise with the Client Service Lead over planned absences, arranging cover as necessary and communicating this to the relevant Partners and Fee Earners Financial • Assist Partners and Fee Earners in ensuring time recording is up to date and captured in a timely manner, • Liaise with the appropriate Finance team in relation to invoices, expenses, client billing and accounts, • Process invoices and expenses on the online system, currently Chrome, • Assist the billing and credit control processes and liaise with the Finance team in relation to these to ensure a consistent and efficient approach, • Produce standard financial and time reports through the system Administrative • Participate in distribution of work and monitor progress of work allocated to Client Service Administrators to ensure tasks are completed in a timely manner, • Monitor and track all tasks and prioritise accordingly, • Diary management and coordination to ensure Partners and Fee Earners receive regular updates on meeting arrangements, • Take responsibility for room booking and meeting coordination, including confirmation of attendees, arranging relevant technology, refreshments, and catering, • Ensure travel bookings are completed and that relevant information is submitted and communicated in advance, • Arrange for the photocopying, scanning, printing and filing to be carried out by the team, • Arrange for files to be opened, closed and maintained, • Supervise Client Services Administrators’ record keeping and general filing tasks, • Use effective systems to ensure both short and long term tasks are completed within required timescales Other duties and responsibilities: • Assisting other members of the team, both proactively and at the request of the Client Services Lead, • Provide cover for the Client Document Executives as necessary (for example during periods of heavy workloads, holiday or sickness periods), • Short dictations and basic amendments and document updates, • Conflict searches, file opening and risk assessment forms, • Drafting letters of engagement, • Updating and maintaining integrity of information held in Outlook, InterAction and 3E, • Minor document production amendments and assistance, • Working effectively with other legal and Business Resource teams as required, • Any other duties as reasonably requested by Partners, Fee Earners, Client Services Leads or the Internal Client Services Manager, • Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles. The Ideal Candidate: A Client Services Executive has responsibility to ensure that their skill set is up to date and they are familiar with our Firm’s Teams, key individuals, clients, internal systems and procedures. This will ensure that the Client Services Executive is able to carry out the role effectively and where appropriate, discuss any training requirements with the Client Services Lead. In addition to this: • Accurate typing speed of at least 60 words per minute, • Advanced knowledge and experience of using Software including all Microsoft Office packages, • Experience of using Practice Management systems, • Demonstrate solutions-focused working methods, • Demonstrate the ability to use initiative and develop solutions to ensure a good service is provided at all times Competencies: • Excellent verbal and written communication skills, • Solid Customer Service centric experience and work ethic, • Proactive Team Player, • Good interpersonal details with the ability to adapt style and approach, • Attention to detail and accuracy If you feel you would be suitable, please apply directly or contact Ella at AJ Chambers.

Strategy Consultant • London, England, United Kingdom, • Employees can work remotely, • Full-time Company Description At 3HORIZONS, we’re reshaping what strategy means in the real world - not as a document, but as a force for impact. We are a global strategy consultancy trusted by leading organisations across industries: from multi-billion industrial powerhouses and pharmaceutical giants to cutting-edge manufacturers and even Super Bowl champions. Our mission is simple: help leadership teams close the gap between ambition and execution - faster, smarter, and more effectively than traditional consulting ever could.The engine behind this transformation is the Strategy in Action System: • Enterprise-grade software that turns strategy into live, structured workflows, • An AI intelligence engine that surfaces real-time insights, risks and opportunities We don’t just advise - we co-create strategy and build strategic capability inside organisations, empowering teams long after the engagement ends. 3HORIZONS has been certified as a Great Place to Work® for 3 consecutive years. Job Description • Independently manage end-to-end project executions and lead a team of employees (up to 3 people on a project) who conduct structured analyses and primary research to gain new insights that inform your client recommendations., • Serve as a point of contact for clients and identify opportunities for client relationship building and development., • Foster a high-performance culture within the team by overseeing the day-to-day execution of client projects and guiding the individual development of junior colleagues., • Lead workshops with various target audiences and present the most practical way to achieve lasting results based on your insights at team and client meetings., • Work in complex, highly dynamic contexts as a project manager and also provide operational support by structuring analyses., • With the entire Strategy in Action team, you actively contribute your own ideas to the development of the company, participating in the advancement of our technologies, methods, and consulting approaches. Qualifications • +3 years of professional experience at a top tier strategy consulting firm or strategy experience in a reputed organisation, • Master's degree from a top university with an outstanding academic record (technical background is an advantage); an advanced degree or MBA is preferred, • Proven track record of high performance and significant achievements in your previous roles., • Demonstrated ability to successfully influence partners and executives Mindset & Characteristics: • Entrepreneurial mindset, knowledge, and application of Lean Testing, MVPs,disciplined experimentation, etc., • Exceptional analytical and quantitative problem-solving skills, • Demonstrated leadership skills in a team environment, • Customer-oriented, strong interpersonal skills to independently manage clients and teams, • Initiative-taker, willing to explore new paths and create opportunities for others, • Fluent in English, • Availability for international travel Desirable: • Knowledge of French/German and /or Italian is advantageous Additional Information Work experience: 3+ Years Office Location: London, England Contract Type: Permanent, Full time How to Apply: Please upload your resume introducing yourself and explaining your willingness to become a part of 3HORIZONS.

Are you a super bright Customer Success professional? Are you bored and looking for more from your work? Interested in tech and want to work with smart people? This might be the role for you! The company Our client is a young and fast-growing EdTech company at the forefront of educational innovation. They are dedicated to transforming learning through their state-of-the-art platform. They want to make education more accessible, engaging, and effective for students and teachers worldwide. The Role We're seeking a Customer Success Associate to own the success of our school customers. This is not a call centre support role – you'll be a trusted advisor to schools, responsible for driving adoption, retention, and customer outcomes. You will independently manage a portfolio of school accounts, ensuring they extract maximum value from the platform. Success in this role requires strategic thinking, technical aptitude, and the ability to balance multiple priorities without constant supervision. Core Responsibilities • Own customer outcomes: You are directly accountable for the success of your assigned school accounts, • Drive onboarding and adoption: Guide schools through the implementation of platform modules, ensuring they reach key usage milestones within defined timeframes, • Deliver expert training: Lead training sessions (1-on-1 and groups of 10+) with confidence and clarity, • Provide technical guidance: Troubleshoot issues independently, document clearly, and escalate only when genuinely necessary, • Proactive relationship management: Conduct regular check-ins, identify at-risk accounts early, and intervene before problems escalate, • Maintain rigorous customer records: Track all interactions, progress metrics, and health indicators in CRM, • Identify and execute improvements: Propose and implement process optimisations quarterly – automate repetitive tasks and improve customer experience, • Meet performance standards: Respond to all customer queries within 24 hours; maintain 90%+ customer satisfaction scores Performance Expectations • Successfully manage a full customer portfolio independently within 3 months, • Onboard a minimum of 6 schools per month to proficiency on assigned modules, • Maintain customer satisfaction score of 90%+, • Conduct a minimum of 10 training sessions per month, • Identify and implement at least one meaningful process improvement per quarter Compensation & Benefits • £35,000-40,000 base salary, • A highly experienced and supportive manager who will advocate for your career development, • 6 monthly pay reviews, • Work in a fast-growing company with plenty of room for progression, • 30 days holiday, including bank holidays., • Work from a modern, well-resourced office in trendy Sky Gardens, Nine Elms, • Weekly lunches ordered in, • Vibrant team with weekly post-work pool, darts, and drinks, • Team retreats, • Training budget to help you learn and develop your career, • Opportunity to work in a uniquely high-performance team – if you're someone who is impatient for progress, then this is the place you'll thrive., • Regular Mario Kart action! Required Qualifications: Experience • Minimum 2 years in customer success, account management, technical support, or similar customer-facing role (SaaS environment strongly preferred), • Proven track record of managing multiple accounts simultaneously while maintaining high satisfaction scores, • Demonstrated ability to work autonomously and solve problems independently Technical Skills • Proficiency with CRM systems (Salesforce, HubSpot, Intercom, or equivalent) – must have hands-on experience, • Loves tech, with a strong technical aptitude: Ability to learn complex software platforms quickly and troubleshoot issues independently, • AI literacy: Comfortable using AI tooling to optimise all aspects of work Communication & Interpersonal Skills • Exceptional written communication: Professional, error-free, and clear, • Strong verbal communication: Ability to distil complex technical concepts into simple, actionable guidance for non-technical users, • Confident presenter: Comfortable leading training sessions for groups of 10+ school staff via video call and in-person, • High emotional intelligence: Remain calm and solution-focused when customers are frustrated Working Style • Self-directed: You prioritise competing demands without needing constant oversight, • Ownership mentality: You treat customer outcomes as your personal responsibility, • Process-oriented: Strong organisational skills, meticulous attention to detail, and commitment to documentation, • Proactive problem-solver: You identify issues before they become crises and propose solutions, • Action-oriented: You move quickly, follow through on commitments, and communicate delays immediately, • Continuous learner: You actively seek feedback and find ways to improve your craft Personal Attributes • Genuinely helpful: You derive satisfaction from enabling others to succeed, • Intellectually curious: You ask "why" and dig deeper to understand root causes, • Resilient: You handle setbacks professionally and maintain high standards under pressure, • Collaborative: You escalate appropriately and work effectively with product, sales, and leadership teams Strongly Preferred (but not required) • Experience in the education sector or working with schools, • Familiarity with school administration operations, • Experience with customer success platforms (Vitally, ChurnZero, Gainsight), • Background in education technology What We're Looking For We need someone who operates at a high level with minimal supervision. You should be comfortable with ambiguity, eager to take on responsibility, and motivated by customer outcomes. If you need your hand held or prefer structured, repetitive work, this isn't the right fit. This role offers significant growth potential for someone who consistently delivers results. You'll work with a high-performing team that values speed, quality, and impact. If this sounds like you, apply now!

Legal Secretarial Manager Private Client | London Salary £52,000 – £64,000 My client, a prestigious and highly regarded City law firm, is seeking a Business Support Manager to join its Private Client group. This is a key leadership position within a high performing and well resourced practice area. The firm is known for its exceptional client base, entrepreneurial culture and collaborative approach. It combines top tier work with a genuinely supportive environment, offering individuals the opportunity to build long term, meaningful careers. The Opportunity This role will support the Partners by overseeing the operational running of the department and leading the PA team. You will act as a central point of contact between the practice area and business services teams, ensuring processes run efficiently and consistently. The successful candidate will work closely with the Senior Business Support Manager and will also contribute to firmwide initiatives and projects. Importantly, the firm is open to considering strong step up candidates from a Senior level, provided they have solid supervisory or managerial experience and are confident leading a team from day one. This is not a role where extensive training time will be available, so the ability to hit the ground running is essential. Key Responsibilities Departmental Management • Supporting the Head of Practice and Partners with non fee earning projects, • Attending Partner meetings, preparing agendas and producing action notes, • Acting as a central liaison point for HR, Finance, IT and other business services teams, • Monitoring utilisation, WIP and billing processes in conjunction with the revenue team, • Supporting salary review benchmarking and departmental planning, • Ensuring transparency around joiners, leavers and team changes, • Working with BD to ensure client information, referral data and interaction lists are accurate, • Managing and developing the PA team, • Conducting performance reviews and regular check ins, • Overseeing work allocation to ensure fairness and development, • Supporting recruitment, succession planning and promotions, • Sharing best practice across groups, • Supporting process improvements and implementation of firmwide initiatives The Candidate The firm is looking for: • At least 5 years’ experience in a senior PA or support leadership role, • Demonstrable managerial or supervisory experience, • Experience within a partnership environment, ideally within the legal sector, although outstanding candidates from other professional services backgrounds will be considered, • Strong commercial awareness and understanding of financial processes, • Advanced Microsoft Office skills, • Excellent communication skills with the confidence to influence senior stakeholders, • A proactive, resilient and solutions focused approach, • Private Client experience is not required. This is an excellent opportunity for an experienced Senior PA looking to step into a broader leadership role, or for an established Business Support Manager seeking a new challenge within a highly regarded London firm.

Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. ___ About the Role The Risk and Compliance Manager reports to the Head of Legal and is responsible for establishing, leading, and overseeing the risk and compliance framework for CTM UK/EU. This role ensures the organisation meets all relevant UK regulatory, contractual, and ethical obligations, as well as internal governance policies, while proactively identifying and mitigating operational, financial, regulatory, reputational and supplier risks inherent in the corporate travel sector. The position plays a critical part in maintaining trust with corporate clients, travellers, suppliers, and regulators, and in enabling responsible business growth. ✔ Delivers contractual obligations and transparent reporting ✔ Meets UK travel regulations (IATA, ATOL, when applicable) ✔ Maintains safe, legal relationships with suppliers ✔ Follows UK bribery, competition, and tax requirements ✔ Trains staff to operate to UK corporate travel standards Skills & Experience • Proven experience managing risk registers and compliance frameworks., • Excellent relationship management and communication skills and stakeholder management, • Strong analytical, investigative, and organisational abilities., • Ability to manage complex regulatory environments and interpret legal requirements pragmatically., • High integrity, sound judgement, and confidentiality., • 5–10 years of experience in compliance, risk, or governance, preferably within a TMC, travel sector organisation, or regulated service industry., • Experience working with large corporate clients and their audit/compliance requirements. -Background in GDS, travel technology, or corporate travel operations. Key Responsibilities 1. Internal Governance, Policies & Controls, 2. Risk Management, 3. Regulatory Compliance, 4. Corporate Client, Contract, and SLA Compliance, 5. Supplier and Partner Compliance, 6. Operations, 7. Financial & Reporting Compliance, 8. Reporting & Governance, 9. Leadership, Training & Culture Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

We have a Unique Opportunity to join a forward-thinking global network as a Business Development Manager for the Textiles Programme. You’ll be at the forefront, driving Extended Producer Responsibility solutions specifically for apparel and finished garment brands. This is an opportunity to leverage your fashion-industry expertise and network to lead a transformative mission: help brands comply with evolving textile EPR regulations, meet reuse and recycling targets, and embed circularity into their business models. With the anticipated introduction of textile EPR (Extended Producer Responsibility) legislation in the UK as well as across Europe, this role offers a unique opportunity to be at the forefront of a transformative program - helping to design and implement international solutions for managing textile producer obligations and driving industry change. Business Development Manager - Key Responsibilities: • Business Development Strategy - Develop and execute business development strategy for textile EPR (Extended Producer Responsibility) services in the UK, leveraging and aligning with the Group’s global expertise and developing textile program., • Industry Representation - Represent the Company / Group at industry events, conferences, working and lobbying groups, to drive awareness and position the company as a leader in EPR for textiles. Monitoring legislation and public affairs, with potential involvement in the legislative process., • Stakeholder Management - Identify, engage and build strong relationships with fashion brands, retailers, garment manufacturers, importers, and trade associations to promote EPR compliance and circular textile solutions., • Account Management - Managing and building a strategic customer portfolio, including analysis of key brands' strategies and sustainability commitments in the UK. Ensure exceptional account management. Build long-term client relationships and collaborate with internal teams to deliver seamless, high-quality solutions., • Sales Cycle Ownership - Own the entire sales cycle - from prospecting and pitching to negotiation and closure., • Strategic growth - Monitor market trends, competitor activity, and regulatory developments to inform strategy and identify new opportunities. Business Development Manager - Role Profile Essential Competencies: • Proven track record in business development within the fashion, apparel, or textile industry., • Strong network of contacts across fashion brands, garment manufacturers, retailers, and trade associations., • Deep understanding of the textiles supply chain and global sustainability challenges., • Outstanding communication, strong presentation, and closing skills., • Experience in managing full sales cycle., • Think Customer - Proactive communication and solution oriented., • Show and Earn Respect - Good relationship builder, • Own it and Deliver - Organised, methodical and self-motivated, • Pull Together - Team player, • Bachelor’s degree in Business, Marketing, Fashion Business, or related discipline; sustainability or textile certifications are a plus., • Understanding of Extended Producer Responsibility Legislation (EPR)., • An interest in sustainability and the circular economy., • Willingness to travel and occasionally stay away from home. Location UK offices in Chiswick (London) / Nuneaton (Midlands) / Home office based. An Agile Working policy anticipates a combination of office-based and home-based working. Position requires some travel.

Revit Technical Coordinator – Interiors Workplace, Commercial, or Hospitality Sectors London Excellent Salary and Benefits Large London Architectural studio is seeking a Technical Coordinator to join their Workplace Interiors Studios. You will be a Revit genius who will be responsible for initiating the technical solutions to best meet the client and design briefs. You will be experienced in handling the technical process, with excellent communication and team relationship skills, and the ability to understand and interpret client, designer and contractor’s needs and requirements. Design and deliver design projects with a focus on Workplace design and delivery Operate across multiple projects simultaneously working in diverse teams to deliver major projects As a Technical Coordinator, you will tap into your boundless creativity to design unique professional environments, providing technical support for completion and execution of projects, working on all project stages. Design and deliver design projects with a focus on Workplace design and delivery Operate across multiple projects simultaneously working in diverse teams to deliver major projects Initiate the technical solutions which best meet the client’s brief Support the team in detailed technical development of design and technical input during the preparation and execution of construction documents and on site Support the team in collaboration with the Design Manager and Designer colleagues Responsible for making the technical team aware of current building legislation and the Quality Management System Help with the technical aspects of the project team and oversee all phases REVIT is a must please!! Along with evidence of joinery DWG packages. M + D Recruitment

My client is seeking a visionary Product Manager to lead an exciting new direction of their business, where you will help to drive, develop, and manage new collections from concept to finished goods. Working alongside the talented inhouse design and pattern room, you will build robust roadmaps for the business, and plan out new collections to pitch to new clients. You will hold successful relationships with key high-volume retailers like- Next, Primark and Tesco. This role would suit someone from a Senior Buying background, where you can combine commerciality with sales. Womenswear Product Manager- The Role: • Collection Strategy & Roadmap: Define the product vision and develop long-term roadmaps for seasonal collections, ensuring they align with the brand’s aesthetic and market demands., • Lifecycle Management: With the support of the wider team, oversee the entire product lifecycle—from initial ideation and prototyping to final production and market launch., • Cross-Functional Collaboration: Serve as the primary liaison between Design, Technical, and Sales to ensure cohesive range planning and execution., • Trend & Market Analysis: Continuously monitor commercial trends, competitor offerings, and customer feedback to identify new growth opportunities., • Performance & Profitability: Track and analyse key performance indicators (KPIs) such as sell-through rates and margins to optimise future product lines., • Sourcing & Quality Oversight: Partner with and manage vendor relationships, coordinate material sourcing, and ensure garments meet strict quality and fit standards., • Relationship Building: Partner with retail buyers (new and existing), utilising your contacts in the industry to expand the companies reach, and drive new revenue streams. Womenswear Product Manager- The Person: • 10+ years of experience in Product Management, Buying, or Business Development within the Womenswear fashion sector., • Deep understanding of the women’s fashion market, including current trends, fabrications, and garment construction, • Strong track record of successful range building and generating revenue growth., • Experience with contract negotiation, closing sales, and managing key relationships., • Ability to thrive in a fast-paced environment and adapt quickly to shifting consumer behaviours., • Well organised with excellent communication and customer care skills for dealing effectively at all levels both internally & externally., • Exceptional presentation and negotiation skills to influence stakeholders and external suppliers., • Analytical & proactive approach to all processes within the business., • Excellent problem-solving and strategic thinking abilities., • IT literate with focus on Excel, • Highly motivated, goal-oriented, and self-driven. We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role.

About Us We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn’t just about a career - it’s about connection. You’ll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It’s this blend of international reach and local expertise that makes us strong. Whether you’re starting out or stepping up. You’ll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it’s about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let’s do it. Together. The Role As a Relationship Manager, you’ll play a crucial part in delivering our strategic goals, driving loan portfolio growth, and optimising fee and margin income. You’ll professionally evaluate lending opportunities, manage and nurture client relationships, and provide exceptional service to our real estate clients. Join us to make an impact, build expertise, and grow with a dynamic, purpose-driven team. Working pattern: Hybrid (minimum 3 days in the office including Wednesday as a core day) Key Responsibilities • The implementation of strategic objectives for the optimization of fee and margin income / loan growth in line with annual budgets/targets discussed and agreed with the Head of Real Estate Finance. The minimum target is a £15m net increase in loans over the assigned portfolio per annum., • Professionally evaluate real estate lending propositions ensuring that sound banking judgement is exercised in assessing a loan proposal with a view to managing credit risk and obtaining a satisfactory return in line with the Bank’s remuneration guidelines., • Develop and implement on an annual basis a marketing strategy in order to maintain existing relationships & realize new business opportunities, via direct contacts and intermediaries., • Prime responsibility for managing client relationships (average of 60 clients) within own portfolio of real estate clients., • To provide cover for other Relationship Managers within REF as and when the need arises., • Assume overall responsibility for all aspects of the banking requirements of each client within the assigned portfolio, ensuring a first-class professional service to the Bank’s real estate clients, • Liaising with other departments, in particular Credit Unit to see “pipeline” transactions through to completion., • Keeping up to date with the changing trends and developments within the real estate finance market, the economic as a whole and the regulatory environment., • Assisting the junior members in their day-to-day roles, providing advice and resolving problems whilst reporting any issues to the Head of REF., • Oversee the account opening process including reviewing and obtaining updated KYC documentation as required., • Represent REF at internal meetings when required and carry out project work as and when needed. What We’re Looking For • Previous experience in a real estate finance role within a financial institution., • Wide ranging knowledge of the UK real estate market, including residential & commercial, investments & development markets., • A professional qualification such as an ARICS and or some experience of property law would be advantageous., • ACIB qualification would be beneficial Why Join Us? At Alpha Bank London, our values shape everything we do: • Innovation – Be part of a team that embraces new ideas and continuous improvement., • Collaboration – Work closely with experienced professionals who support your growth., • Excellence – Develop your skills in a high-performing environment., • Delivery – Contribute to meaningful projects and see your impact., • Empowerment – Take ownership of your development and career progression.

Our client, a leading and highly respected craft bakery supplying premium foodservice, retail, and private label customers, is seeking a commercially aware and detail-focused Stock Control & Purchasing Manager to manage inbound ingredients and packaging procurement across their busy production site. This is a pivotal role sitting at the heart of operations, ensuring accurate stock control, supplier performance, and cost efficiency across the business. Job Role Reporting to the Operations Director, the Stock Control & Purchasing Manager will be responsible for managing the full inbound stock portfolio, including ingredients and packaging materials. You will work closely with Production, Technical, Finance, and Warehousing teams to ensure optimal stock levels, pricing accuracy, and smooth month-end reporting processes. This role requires strong organisational skills, commercial awareness, and the ability to manage supplier relationships while maintaining tight control over systems, processes, and compliance. Responsibilities • Manage purchasing of all ingredients and packaging materials in line with production requirements., • Conduct daily stock level checks and liaise with production and packing teams to ensure continuity of supply., • Maintain accurate stock records within the inventory management system., • Manage purchase orders, goods receipt, and invoice matching processes., • Check delivery notes against purchase orders and supplier invoices, ensuring accuracy in description, pricing, and quantities., • Manage and maintain stock pricing within the IT system., • Develop and manage supplier relationships, sourcing new suppliers where appropriate., • Work closely with Production and Technical teams to balance cost, quality, and compliance requirements., • Lead and coordinate the monthly stock take process., • Support month-end reporting and financial reconciliation in collaboration with Finance., • Contribute to process improvements, including stock management and traceability systems., • Ensure compliance with food safety, health & safety, and company policies at all times., • Undertake additional responsibilities as required to support wider operational needs. Personal Profile • Previous experience in purchasing, stock control, or inventory management., • Strong working knowledge of Microsoft Excel and inventory management systems / MRP software., • Good numeracy and literacy skills with strong attention to detail., • Organised and methodical with the ability to manage multiple priorities., • Strong relationship-building skills and ability to work cross-functionally., • Commercially aware with a proactive and solutions-driven mindset., • High level of integrity with respect for company policies and confidentiality., • Flexible, resourceful, and comfortable operating in a fast-paced production environment. Ref Code: LI013237 To apply, please send your comprehensive CV in strict confidence, quoting the reference above and for the attention of Jon Hemming-Nash. Please include current salary details within your application. Due to high response levels, only shortlisted candidates will be contacted. If you have not received a response within one week, regrettably your application has not been successful on this occasion.

Company description AG, an industry-leading specialist in SAP consulting services, SAP Gold Partner and an SAP Quality Awards Gold Winner, delivers solutions across ECC, S/4 Hana Private and Public Cloud, Rise and Grow, solving business challenges and understanding SAP to an expert level – all reflected by our ISO-Certifications in 9001, 14001, 45001 and 27001. We’re proud to employ some of the world’s most talented and best-trained SAP and RPA Consultants across all our international locations. Our Consultants have extensive SAP Implementation and ‘real world’ SAP Support experience, experts in Business Process Enhancements, Data Migration and SAP 3rd Party Application integration. Our solutions are intelligent, practical, based on the latest technology and loved by users. We constantly engage and collaborate with our employees, our partners and our clients, ensuring we maintain our high quality standards and to continue to be innovative across all areas of our business. Helping our employees, partners and our clients to be exceptional has earned AG a place in the Financial Times (FT) 1000 – Europe’s Fastest Growing Companies list 2021. Headquartered in Slough, UK with offices in Aberdeen and Netherlands with teams across Europe, India and The Gulf regions, our global reach offers the depth and breadth of excellence that one expects and needs from a collaborative partner. See for more details. See ___ for more details. Overview The Head of SAP AMS is a senior leadership role responsible for strategically leading AG’s entire SAP Application Managed Services (AMS) practice for onshore operations and growing this practice area year on year. This role ensures efficient delivery, optimized resource utilisation, operational governance and strong commercial control across all AMS engagements. You will act as the strategic custodian of service excellence, ensuring AG delivers high-quality, scalable, and predictable AMS services in line with contractual KPIs, SLAs, and client expectations. This role requires a blend of SAP service delivery leadership, AMS operational expertise, commercial acumen, customer success management, people management, and continuous improvement mindset. Roles & Responsibilities AMS Strategy, Leadership & Governance • Build and lead the end-to-end SAP AMS function for onshore & Offshore operations., • Define AMS operating models, resource structures, processes, and governance frameworks., • Drive continuous improvement across delivery, tools, reporting, automation, and standardization., • Implement AG’s AMS strategic roadmap aligned to growth, capability development, and RISE/GROW transformations. Service Delivery Excellence • Ensure 100% adherence to SLAs/KPIs across all AMS contracts (incidents, service requests, problems, changes, releases)., • Maintain a forward-looking view of risks, service gaps, and capacity to ensure proactive support planning., • Oversee incident triaging, root cause analysis (RCA), patch management, vulnerability management, and technical optimisation., • Ensure structured governance, • Daily stand-ups, • Weekly operational reviews, • Monthly service reviews (MSRs), • Quarterly executive reviews Commercial & Contract Management • Own the P&L for AMS engagements, including revenue forecasting, resource-based cost control, and profitability management., • Drive commercials on renewals, expansions, and CR-based income with clients., • Ensure compliance with contracted service definitions, chargeability, billing, and margin targets., • Lead AMS pricing models, SoW creation, and commercial negotiations in collaboration with Sales & Directors. Resource Planning & Capability • Oversee recruitment, onboarding, and capability development of AMS consultants., • Implement skill-matrix-driven allocation to optimise utilisation across onshore/offshore teams., • Develop module-wise SMEs, leads, primary/secondary backup resources., • Drive certifications, upskilling plans (SAP S/4HANA, Cloud ALM, BTP, SAP Activate)., • Promote a culture of ownership, accountability, collaboration, and learning. Client Relationship & Stakeholder Management • Serve as senior escalation point and trusted advisor for all AMS clients., • Build strong relationships with client IT, business stakeholders, and vendor partners., • Communicate risks, issues, improvements, and transformation opportunities., • Ensure transparency through structured dashboards and measurable service performance reports. Tools, Automation & Process Innovation • Strengthen AG’s AMS toolset (ITSM, Knowledge Base, Monitoring, Dashboards)., • Drive automation using UiPath, SAP Cloud ALM, and monitoring tools., • Embed ITIL, SAP Activate, Agile, and DevOps best practices into daily operations., • Standardize templates, documentation, SOPs, and runbooks for AMS delivery. Governance of Change, Releases & Projects • Oversee end-to-end change request lifecycle, cost estimation, approvals, and delivery., • Govern release management cycles including regression testing, deployment readiness, transport approvals, and post-release validation., • Ensure integration with project teams for hybrid AMS + project support scenarios. Qualification • 12–18+ years overall SAP experience with minimum 8+ years in AMS leadership roles., • Deep understanding of SAP modules (FI, MM, SD, PM, PS, Basis, ABAP, BW, Security) and integrated landscapes (aligned with SDM JD), • Strong background in managing large-scale multi-module AMS engagements., • Proven track record of leading distributed (onshore/offshore) teams of 30–150 resources., • Strong commercial experience – revenue management, margin control, pricing., • Experience interacting with C-level stakeholders and managing escalations., • Deep understanding of ITIL processes (Incident, Problem, Change, Release)., • Experience in SAP S/4HANA, RISE and GROW with SAP, Cloud ALM, and SAP Activate., • Excellent communication, stakeholder management, leadership, and presentation skills. Preferred Qualifications • ITIL, PMP, Prince2 certification (as preferred in SDM JD), • Experience in asset-intensive industries (Oil & Gas, Utilities, Chemicals, ENR)., • Experience in automation and monitoring (SAP Solution Manager, Cloud ALM, UiPath)., • Prior experience in a consulting or SAP Gold Partner environment. Rate: • Based on profile, expertise & exposure Interview Process at AG . Interview Process: We are looking for a talented individual ideally with exposure in the Oil and Gas/Energy/other sector with a very strong Management/ Leadership focus. The right candidate would be identified post the below mentioned interview rounds: • Round 1: HR (Recruiter)Interview - To identify/cross check professional & personal details, • Round 2: Technical Round – To gauge the technical expertise of the candidate, • Round 3: Director rendezvous – Directors confirm if the candidate is a good fit for AG, • Round 4: HR Manager Discussion- HR Manager will discuss on the salary breakup and other benefits before the release of offer.

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

Mode Search are partnering with a globally recognised luxury retail house in their search for a Client Development Manager to join one of their flagship London locations. This is a pivotal role focused on cultivating a culture of client excellence, deepening relationships, and driving long-term loyalty through strategic client development initiatives. Working closely with store leadership and Head Office Client Experience teams, the successful candidate will combine analytical insight with a highly personalised, human approach to client engagement. This role requires both strategic thinking and hands-on execution, with a strong focus on client data, segmentation, and behavioural insight to drive sustainable commercial growth. The Role • Champion a culture of genuine relationship-building across the store team, • Act as an ambassador for client excellence, driving adoption of clienteling tools and best practices, • Recognise and celebrate exceptional service moments to elevate overall team performance, • Support the creation of meaningful, bespoke client touchpoints and experiences, • Partner with Head Office to translate client data into actionable client development strategies, • Oversee client segmentation and targeted engagement plans, • Analyse behavioural trends to identify opportunities for growth, reactivation, and deeper engagement, • Monitor capture rates, retention, and performance metrics, providing insight and reporting, • Manage a calendar of client events and notable moments, ensuring personalised outreach, • Work closely with Sales & Service teams to coach and elevate client relationship-building, • Support the delivery of local and international client experiences, • Contribute to the planning and execution of client events (invitations, outreach, logistics, RSVPs), • Manage client feedback with empathy and professionalism, ensuring timely resolution, • Provide coaching on clienteling, segmentation, and data capture best practices, • Partner with Talent Development to enhance selling ceremonies and engagement standards, • Support effective client allocation and oversee the client services budget Requirements • Proven experience in Client Development, CRM, or Relationship Management within luxury or a highly client-centric environment, • Strong analytical capability with the ability to translate data into meaningful strategy, • Experience managing client segmentation and engagement initiatives, • Confident coaching and influencing retail teams, • Highly organised, detail-oriented, and commercially aware, • Excellent communication and stakeholder management skills, • Proficient in Microsoft Office and client management systems Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. Please contact to apply

As people increasingly move across channels and platforms, Kantar Media’s TGI data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Head of TGI Account Management Location: London, Westgate Working Pattern: Full time/Permanent/Hybrid This is a full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future. Role Description Join the team behind the industry’s most trusted insight and planning solution. TGI helps the world’s leading media owners, brands and agencies understand audiences, plan with confidence, and fuel growth. We’re now looking for an exceptional Head of Account Management to lead our (syndicated) client portfolio strategy, drive commercial outcomes, and elevate the impact of our Account Management team. As Head of Account Management, you will be the senior leader responsible for retaining and growing multimillion pound subscription revenues, cultivating strategic client partnerships, and setting the bar for commercial excellence across the TGI business. You’ll lead a dedicated team supporting a diverse client base — including major agencies, global media platforms, and some of the UKs best known brands. This is a high visibility, high impact role for a commercially minded leader who thrives at the intersection of consumer data, insight, and client strategy. What You’ll Do Drive Revenue Retention & Growth • Own and exceed retention and renewal targets across a significant subscription base., • Lead commercial negotiations, pricing updates and partnership expansions., • Strengthen relationships with senior stakeholders across agencies, media owners and advertisers., • Lead, coach and empower Account Directors, Account Managers and Client Executives., • Develop commercial capability, strategic thinking and account stewardship within the team., • Embed a value driven, commercially sharp mindset across the AM function., • Raise the standard of forecasting, pipeline management, negotiation skill and commercial storytelling., • Maintain excellence in forecasting accuracy, contract quality, reporting and account governance., • Be accountable to TGI/Kantar Media ExCo, owning your financial reporting targets and commercial strategies., • Collaborate closely with leaders across Client Services, Insight, Finance, Product and Operations to ensure smooth delivery and client satisfaction. About You You’ll thrive in this role if you are: Commercially Driven • Experienced in owning revenue targets within a subscription, data or insight led business., • Strong at building trust with senior client stakeholders., • Passionate about developing people into high performing commercial professionals., • Confident and passionate about consumer insight and its central role in the ever-evolving media and marketing industry. Comfortable translating sometimes complex data challenges into clear and compelling client narratives., • Influence one of the most recognised and respected media insight brands in the world., • If you're a commercially minded leader with a passion for client partnerships in the media space and a track record of growing revenue through insight driven solutions, we’d love to hear from you. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit ___