Complaints jobs in Bootle - Page 2Create job alerts

As a Complaint Handler, you'll investigate complaints within our personal banking complaint team, taking ownership of the end to end process to complete the investigation. You'll communicate with the ...

Dealing with any major customer complaints • Trading Standards relationship - accountable for holding the relationship, ongoing maintenance of this to ensure that any issues are dealt with promptly ...

Investigate customer complaints, determine nature and extent of problem and recommend remedial measures. * IQ / OQ support on site. (Occasional) Controls & Software Engineer Position Requirements

Address client complaints in accordance with our complaints policy. * Manage and supervise four office staff, ensuring appropriate workload distribution and performance. * Provide induction support ...

Ensure complaints by an employee or a third party in relation to health, safety, welfare, environmental and/or quality issues are investigated in a timely manner. * Provide representation to ...

Compliance to current Health & Safety legislation The role holder will also: * Assist the Business Executive(s) with queries, complaints and general customer care activities, when required * Manage ...

Handle escalated customer complaints and ensure effective resolutions. * Plan for Excellence: Partner with planning managers to optimize resources and achieve service level targets. Who We're Looking ...

Ensure that all complaints and requests for service are actioned by the contractor and provide a customer focused service to ensure that all the customers concerns have been identified and resolved

To mentor and induct new starters and be the first point of contact in the response to complaints/enquiries. * To manage risks, supporting the team to enable people to maximise their potential. * To ...

Utilize customer satisfaction metrics, such as the Love Meter, to drive continuous improvement initiatives for the client experience and swiftly resolve complaints. * Reinforce and embed sales ...

Facilitate the resolution of client service complaints with a holistic approach so that each client leaves satisfied, regardless of which channel they chose to shop * Ensure team has tools/training ...