Operations & Social Media Coordinator
7 days ago
Liverpool
Operations & Social Media CoordinatorLiverpool | £28,000-£30,000 | Full-Time | Permanent \n Adaptable Recruitment are delighted to be working exclusively with a successful and growing Liverpool-based cleaning services business to recruit an Operations & Social Media Coordinator. \n This is a genuinely varied role combining customer service, operations, scheduling, administration and social media management within a fast-paced, service-led environment. \n Essential Requirements - Please Read Before Applying \n To be considered for this position, you must: \n\n • Hold a Full UK Driving Licence\n, • Be willing to occasionally support cleaning operations when required\n, • Be available for weekend working on a rotating rota\n, • Have previous experience managing social media for a business\n\n The RoleOperations & Customer Service \n\n • Acting as a key point of contact for customers via phone, email and messaging platforms\n, • Managing customer enquiries, bookings and day-to-day communication\n, • Coordinating schedules and supporting operational planning\n, • Handling last-minute changes and resolving issues efficiently\n, • Maintaining accurate records, systems and internal databases\n, • Providing general administrative support across the business\n, • Supporting the wider team to ensure the smooth delivery of services\n\n Social Media & Marketing \n\n • Managing business social media accounts across Facebook, Instagram and TikTok\n, • Creating engaging content including posts, stories, reels and promotional campaigns\n, • Scheduling content through Meta Business Suite and similar platforms\n, • Designing branded graphics and promotional materials using Canva\n, • Monitoring engagement and helping shape future content strategies\n, • Supporting brand awareness and business growth through creative content\n\n Operational Support \n\n • Supporting wider business operations as required\n, • Occasionally assisting cleaning teams during staff shortages, holiday cover or busy periods\n, • Travelling between locations where required to support operational needs\n\n About You \n We're looking for someone who has: \n\n • Excellent customer service and communication skills\n, • Strong organisational and time management abilities\n, • The ability to manage multiple priorities in a fast-paced environment\n, • Previous experience managing social media for a business\n, • Experience creating content across Facebook, Instagram and TikTok\n, • Knowledge of Meta Business Suite\n, • Experience using Canva or similar design tools\n, • Strong written communication skills\n, • A positive, solutions-focused attitude\n, • The confidence to work independently and use initiative\n, • A flexible, hands-on approach\n, • A Full UK Driving Licence\n\n What's On Offer? \n\n • Salary of £28,000-£30,000 depending on experience\n, • Permanent, full-time opportunity\n, • Genuine variety and responsibility from day one\n, • The opportunity to make a real impact within a growing business\n, • Supportive and collaborative team environment\n, • Long-term career development opportunities\n, • A role where no two days are the same\n\n If you're looking for a varied role where you can combine operations, customer service, administration and social media management, and you're happy to take a hands-on approach when needed, we'd love to hear from you. \n