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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Steward Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role Data sits at the very heart of everything we do at Capital One, and establishing a robust data foundation is a key enabler for our strategic initiatives across both the Enterprise and the UK division. With a multitude of systems capturing, storing, and processing data, our goal is to drive operations and analytics that help our customers and associates succeed. As we scale up our AI solutions, ensuring a thorough understanding of the data the UK business creates and uses is more crucial than ever. This role is essential for maintaining a well-managed business, giving decision-makers absolute confidence that their data is available and of the highest quality. We are seeking an energetic individual to bridge the gap between data and the wider business, delivering well-governed, impactful data that drives real value for our stakeholders. What You'll Do Champion Data Governance: Act as the focal point for data governance and stewardship within the UK business, ensuring data is managed through its entire lifecycle and treated as a true corporate asset. Support Data Owners: Manage day-to-day data activities on behalf of Accountable Executives and Senior Leaders who act as the designated ‘Data Owners’. Enhance Data Quality: Drive actionable improvements to data quality and enrichment, focusing on the most critical data first and tracking the tangible ‘value-add’ with data consumers. Ensure Compliance & Transparency: Maintain complete metadata, data descriptions, and lineage while ensuring data is correctly classified, protected, and compliant with GDPR and internal security protocols. Manage Risk & Alignment: Engage with stakeholders to agree on common data definitions, whilst proactively flagging data risks or control issues to relevant risk and governance committees. The Skills and Experience You Need Stakeholder Influence & Collaboration: Excellent communication and relationship-building skills, with a proven ability to influence across teams and drive cultural change. Data Storytelling: Ability to translate complex data concepts into plain language, summarising information effectively and tailoring communications for diverse audiences. Critical Thinking & Problem Solving: A natural analytical mindset with the ability to resolve complex data issues, identify trends, and take ownership of problem resolution. Strategic Prioritisation: Ability to focus on high-value data tasks, piecing together data management practices to enable key strategic initiatives, including AI solutions. Active Listening: Strong active listening skills to deeply understand stakeholder requirements and naturalise a data-centric culture across the division. Desirable Experience Data Frameworks: Familiarity with recognised industry data management frameworks such as DAMA or DCAM. Data Modelling & Governance: Understanding of data governance principles, business glossaries, and how data flows via logical and physical data models. Data Maturity Assessment: Experience evaluating data maturity and providing recommendations to align current capabilities with long-term strategic goals. Technical Proficiency: Practical experience with SQL, particularly within Snowflake database environments. Cloud Infrastructure: A general understanding of cloud resources, specifically AWS architectures. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Research Head of Research About This Role We’re looking for a Head of Research to lead our research function at Capital One UK, reporting into our Head of Marketing. As a company we have a mission to make credit simple, and to achieve this we constantly strive for a more human-centred business. The Research team is critical to this and to support teams across the business in ensuring human-insight is at the heart of every decision. This role will lead the research team into its next evolution, strengthening our research operations and prioritising high-impact research which naturally combines a range of methodologies (qualitative and quantitative) to deliver rigorous insight across the organisation. The role requires someone who understands market insight, continuous CX programmes and UX research, offering an opportunity to showcase holistic research leadership. Success will look like strong partnerships across all disciplines in the organisation, at multiple levels. This will also be reflected in research helping to shape our long-term business and product strategy, whilst also supporting customer centric delivery near-term. This is all underpinned by leading a practice which delivers quality insights, through well planned and managed research. Leading a research function in the financial sector comes with unique challenges. We’re a heavily regulated industry and we ensure we maintain the highest standards in how we plan, conduct and manage all our research work. It’s detailed, collaborative, customer-centred work. What You’ll Do Lead and grow a team of 9 researchers, focusing on talent development, driving impact through insights, and demonstrating the value of research within the company.. Build deep cross-functional relationships across the business (marketing, analytics, design, product management, and engineering) to enable the research team in identifying, prioritising, planning, and delivering on research initiatives. Strike a balance between near-term needs of the business and identifying future-facing opportunities based on market and customer insights. Provide technical coaching on research best practice to your team, embedding a culture of continuous learning. Expand this approach across the business, helping democratise access to insights and scale the impact of research within the company. Actively monitor and analyse data and trends from internal sources, academic research, and industry published reports to discover and act on opportunities to drive our customer centricity agenda Actively contribute and elevate the customer voice through our formal reporting and informal channels, raising the profile of our work Improve research practice tooling and processes to create speed and efficiency, ultimately enabling your team to have impact. Manage relationships with our external research vendors, and partner with our internal Supplier Management team. . Ensure high standards of regulatory compliance in all facets of research, and implement on-going programmes of work to ensure continuous improvement. What We’re Looking For A research leader who is able to balance commercial and customer needs Experience developing research talent and up-leveling research functions Evidence of leading a collaborative research function that serves the needs of the broader business and helps integrate customer insights at the heart of decisions Deep knowledge and experience in quant and qual research and a track record of delivery of mixed method studies, driving demonstrable impact. Fluency in triangulating data from multiple sources to create clear and compelling narratives that influence at a leadership level. Experience managing-managers, developing different research profiles and skill-sets, and leading across a range of experience-levels. Hands-on experience across a range of qualitative and quantitatve research methods, and experienced in relationship management of external partners/vendors.. Fluency/familiarity across CX insights, Market Research, Competitor Intelligence and UX Research disciplines. Beneficial Qualifications: Experience in heavily regulated environments, ideally within Financial Services. Experience in large, matrixed organisations, where driving consensus across different functions is critical. Experience conducting internal workshops and programmes to promote the value of research. Where and how you'll work This is a permanent position based in our [Nottingham / London] office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire UI (Product) Designer - Principal Associate Job Title: UI (Product) Designer - Principal Associate Location: London OR Nottingham Working Pattern: Hybrid - 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role We’re looking for a Product Designer (UI) to join our Design team at Capital One. As a company we have a mission to make credit simple, and to achieve this we constantly strive for a more human-centred business. You’ll join our wider Design team and work in cross-functional teams alongside Product, Engineering, Research and Business Analysts to translate big business goals into memorable customer experiences. Year after year we’ve been recognised as a great place to work. In 2026, Capital One was ranked 9th in the UK’s Best Workplaces™ list. What you’ll do Deliver high-fidelity design solutions that span the full project lifecycle, from initial conceptual sketches to production-ready assets and technical specs. Explore a variety of visual design directions rapidly and iteratively, incorporating feedback while maintaining a high bar for visual quality. Be a brand guardian and influence the application of our visual language whilst being an advocate for quality. Contribute to and evolve our design system as we continue to add features to our experiences on app and web. Partner with UX designers in ideation sessions and workshops to develop ideas that address both customer and business needs. Use your visual thinking to help team members across disciplines understand, frame and communicate real business problems. Collaborate closely with engineering teams during the development process to translate design vision into flawless, production ready experiences for our customers. Empower the wider team by sharing the latest visual design trends, from visual best practices to new features in Figma and developments in AI. The skills and experience you'll need A portfolio that demonstrates your creative potential across a variety of platforms (eg. Mobile, web). We’d love to see examples of how you’ve creatively responded to a complex brief, or challenging content and how you leverage AI tools (e.g., Figma AI, LLMs, or generative asset tools) to optimise your workflow, accelerate prototyping, or explore creative concepts. Skilled using tools such as Figma, Adobe suite. Creative storytelling and illustration skills. Proven experience in UI and visual design, with pixel-level attention to detail. Experience in contributing to and maintaining design systems that determine brand identity (typography, colour, layout) but also implementation rules and patterns A commitment to inclusive design, ensuring that all visual outputs are fully accessible and meet WCAG standards without compromising on aesthetic impact. Experience integrating AI tools into your design process to increase efficiency while maintaining a critical eye for AI limitations regarding data privacy and accessibility. It would also be beneficial (but not essential) if you had: A Bachelor’s Degree or commensurate studies in Design, HCI, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do Develop and maintain the machine learning models which define our competitive advantage in the financial services market. Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. Consult on complex statistical test design, to efficiently learn our way into new areas of the market. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. Experience using deep learning models, particularly for sequential data. Familiarity with Open Banking or Credit Bureau data. Experience working with multi-modal data; in multiple formats from a variety of different sources. Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Business Partner About this role The HR Business Partner (HRBP) and Diversity, Inclusion, and Belonging (DIB) team is looking for an HRBP with extensive DIB experience to lead transformative people initiatives. This is a key strategic role where your influence will directly shape business outcomes by implementing effective programs and solutions that support associate development, engagement, and our core DIB strategy. This strategy is essential for cultivating an open culture of ideas where every associate has a voice, independent of their titles and backgrounds. What you’ll do Drive and support the execution of integrated DIB projects and programmes, and the preparation of materials to support decision making. Build, monitor, and analyse feedback and effectiveness metrics across DIB products/services Deliver special DIB projects and scalable initiatives from start to finish that advance associate engagement and a sense of belonging Provide effective guidance and oversight to Business Resource Groups (BRGs) and their leadership team, including consulting on company policy, code of conduct, and operating principles Partner with the business to build effective relationships, and understand imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework), org design, performance concerns Collaborate with clients, HRBPs, and HR Centres of Excellence (associate relations, recruiting, and people analytics) to effectively execute on people strategy and HR processes Execute cyclical HR processes including: performance management, talent management and All Associate Surveys What we’re looking for Significant expertise in DIB topics, along with your experience driving impact on various talent topics, to help advance our agenda. Experience with employment equity compliance (analyses, reporting, and planning) in a corporate setting Ability to manipulate data, show insight, provide recommendations and progress change Experience in engaging and leading in Talent & Performance management processes Background in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation) Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise Proficiency in finding the right balance between advising and doing, and you’ll need an element of resilience and robustness to thrive Where and how you'll work This is a permanent position which can be based in either our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) Manage relevant corporate filings to companies house and FCA as appropriate Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing With support from external counsel, maintain statutory books, including registers of members, directors and secretaries Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment Track record of strong stakeholder management and an ability to influence Excellent organisational and drafting skills and an eye for detail Strong communication skills A desire and ability to shape, lead and drive change, including supporting key stakeholders through change Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance Confidence in building new relationships and connections, both internally and externally An ability to work autonomously and effectively manage conflicting priorities Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Analyst Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. Are you a proven data leader with the vision, judgement, and technical depth to shape high‑impact analytical strategy? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that influence strategic direction and drive information‑led decision‑making. In this role, you will play a defining part in steering analytical excellence, leading complex and high‑risk initiatives, and setting the agenda for some of the most strategically important areas of the business. Drawing on advanced technical expertise and sound decision‑making, you will design, build, and govern robust data solutions—elevating analytical capability across the organisation and ensuring complex business data is transformed into clear, actionable intelligence. On any given day, you’ll operate across strategic problem‑solving, technical leadership, innovation, and data governance. Your responsibilities will include: Data Extraction & Manipulation – Leading the delivery of highly complex, business‑critical data work with total autonomy, ensuring accuracy, resilience, and scalability. Collaboration & Solution Development – Partnering with senior stakeholders and cross‑functional teams to shape, influence, and deliver advanced data solutions, tools, and self‑service frameworks that enable smarter decision‑making. Insight Generation & Innovation – Proactively identifying opportunities across diverse data sources to generate strategic insights, whilst rapidly assessing, adopting, and championing emerging technologies to enhance analytical capability. Subject Matter Expertise & Representation – Acting as a recognised expert in key data domains, providing authoritative guidance, making informed decisions, and representing the strategic value of data across the wider business. Leadership & Team Culture – Supporting the wellbeing, cohesion, and performance of the team, driving positive cultural change, and ensuring smooth, consistent delivery through mentorship and technical guidance. Expertise in Data Analytics – Significant experience in senior data roles with a strong technical and analytical foundation, including advanced proficiency in coding, data transformation, and end‑to‑end solution design. Technical Excellence – Expert SQL capability and relational database knowledge are required, with strong proficiency in at least one additional programming language (e.g. Python, R) to independently deliver high‑risk technical work. Strategic Thinking & Problem‑Solving – A decisive, structured thinker able to solve complex technical and non‑technical challenges quickly, leveraging lateral thinking to influence senior stakeholders and shape business direction. Initiative, Ownership & Leadership – Demonstrated experience as a technical leader within a data team, with a proven ability to manage competing priorities, drive delivery at pace, and promote data best practices. Risk Awareness & Adaptability – Proven experience in identifying and managing data and process risk, coupled with resilience and adaptability in fast‑changing business environments. This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Talent Acquisition Partner - Software Engineering About this role We’re looking for an experienced Software Engineering recruiter to join our Talent Acquisition Team and talented ‘Tech Squad’. You’ll be joining a team of 4 Tech Talent Acquisition Partners and you’ll report into the Tech Talent Acquisition Lead for Capital One UK. What you’ll do Support in the development of the hiring strategy for current and future talent across our Software Engineering business area which includes Services, Web, Data, Mobile and Software Testing Source diverse talent for both immediate demand and future pipelining across both our London and Nottingham offices Take detailed briefs from Hiring Managers on role requirements to enable you to source and screen quality candidates Have informative conversations with potential candidates about life at Capital One and provide good insight into the role you’re sourcing for Have the ability and confidence to give immediate feedback to candidates who may not be suitable We’re a collaborative bunch, so we want you to contribute at team meetings, generating new ideas and discussing opportunities Capital One isn’t the corporate environment you’d imagine a bank to be, however, you’ll still maintain a professional manner and outlook at all times, mindful that we are the face of Capital One What we’re looking for Experience of sourcing and recruiting for Software Engineering Talent using varied recruitment strategies Knowledge of the Software Engineering market and extensive experience in sourcing senior engineering talent The ability to communicate and influence effectively and with confidence is key. You’ll need to be comfortable speaking with candidates and hiring managers via phone and or zoom calls Maintaining high standards of written communication is essential; being clear, concise and accurate when messaging candidates, completing trackers, updates etc. You’ll be highly organised, with a natural sense of urgency and a keen eye for detail Talent Acquisition can be a fast-paced and overwhelming environment, the ability to stay calm and maintain a high standard of work is essential Lastly, we want you to bring yourself to work! Capital One is a diverse environment, full of amazing talent – we want you to feel comfortable and empowered as part of the team Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: Pension and bonus schemes 25 days’ holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits _ What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you’ll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process.. The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We are currently working with a highly regarded Top 150 UK law firm looking to recruit a Commercial Property Solicitor to join its growing real estate team based across the Birmingham and Nottingham offices.\n\nThis is an excellent opportunity for a solicitor between 1–6 years PQE looking to join a collaborative and well-established commercial property practice with exposure to a broad range of high-quality work across a variety of sectors.\n\nThe firm is recognised for its strong regional and national presence, supportive culture, and continued investment in both its people and long-term growth strategy.\n\nThe successful candidate will work closely with experienced partners and senior lawyers on a varied caseload, acting for a broad client base including developers, investors, landlords, tenants, and corporate occupiers.\n\nBenefits include:\n\n• Competitive salary\n\n• Hybrid working arrangement.\n\n• High-quality and varied commercial property work.\n\n• Clear progression and development opportunities.\n\n• Supportive and collaborative culture.\n\n• Competitive benefits package.\n\nTypical duties for the role will include:\n\n• Managing a varied caseload of commercial property matters.\n\n• Advising clients on acquisitions, disposals, leases, and landlord and tenant matters.\n\n• Assisting with development and investment transactions.\n\n• Drafting and negotiating a range of commercial property documentation.\n\n• Supporting corporate transactions from a real estate perspective.\n\n• Conducting due diligence and reporting on title matters.\n\n• Working closely with clients to provide commercially focused advice.\n\n• Collaborating with colleagues across wider practice areas on multi-disciplinary matters.\n\n• Assisting with business development and client relationship management activities.\n\nThe successful candidate will have:\n\n• Qualified Solicitor of England and Wales.\n\n• Between 1–6 years PQE gained within a commercial property team.\n\n• Strong technical knowledge of commercial real estate matters.\n\n• Excellent drafting and communication skills.\n\n• A commercial and pragmatic approach to client work.\n\n• Strong organisational skills and attention to detail.\n\n• The ability to work collaboratively within a team environment.\n\n• Experience gained within a regional, national, or recognised commercial practice would be advantageous.\n\nIf this role looks like the new challenge that you are looking for, please apply via the advert or contact us directly for a confidential discussion.\n\nWe endeavour to reply to every candidate, every time, but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential opportunities

£70,000 to 85,000 GBP Hybrid WORKING Location: Nottingham, East Midlands - United Kingdom Type: Permanent AWS Connect Engineer Location: Nottingham (Hybrid - 3 days per week onsite) Salary: Up to £85,000 + package We are seeking a hands-on AWS Connect Engineer to join a Customer Experience Technology team supporting the evolution of a modern cloud contact centre platform within a regulated financial services environment. This role sits at the heart of a major transformation programme, focused on delivering smarter, more secure, and more personalised customer interactions using Amazon Connect and AWS-native services. Role Responsibilities • Design, build, and maintain Amazon Connect contact flows and routing logic aligned to complex customer journeys, • Develop and enhance AI-powered IVR, agent assist capabilities, and real-time analytics using AWS services, • Integrate AWS Connect with core enterprise systems, CRM platforms, and external services using APIs and event-driven architectures, • Implement secure, compliant workflows including authentication, call recording controls, and data protection mechanisms, • Ensure all solutions meet regulatory standards including PCI-DSS, GDPR, and financial services compliance requirements, • Build reporting and analytics solutions using Contact Lens and Connect Analytics for operational and regulatory insight, • Support outbound communication campaigns in line with regulatory obligations, • Develop infrastructure-as-code using Terraform or CloudFormation with strong governance and change control, • Participate in disaster recovery and business continuity testing and planningRequired Experience, • Strong hands-on experience with Amazon Connect, • Experience working in regulated environments (financial services, fintech, or similar), • Knowledge of contact centre architecture including IVR design, routing, and CCaaS platforms, • Experience integrating systems using AWS Lambda, API Gateway, and REST APIs, • Proficiency in Python or Node.js for serverless development, • Understanding of regulatory frameworks such as GDPR, PCI-DSS, and FCA requirements, • Experience with Contact Lens or similar analytics and quality monitoring tools, • Experience with Terraform or CloudFormation in production AWS environmentsDesirable Experience, • Exposure to core banking or financial CRM systems, • Experience with secure authentication and fraud prevention workflows, • Familiarity with compliance-driven contact centre operationsThis is an excellent opportunity for an engineer who enjoys working at the intersection of cloud technology, customer experience, and regulated enterprise environments, with the ability to directly influence how customers engage with a major financial organisation. For more information or a confidential discussion, please get in touch.

With over 30 years of innovation, this profitable organisation has built a global reputation for delivering high-quality, reliable solutions. Its commitment to continuous development, rigorous standards, and exceptional customer support has earned the trust of clients worldwide. Backed by an experienced and dedicated team, the company is known for its reliability, innovation, and outstanding service.\nWhy Join This Business\nThis is an excellent opportunity for a proven Senior Electronic Design Engineer to join a growing and profitable business with global reach who operate in a guaranteed growth market / industry.\nSalary and Hours\n £50,000 - £60,000, dependant on experience\n 40 hours per week, with an earlier finish on Friday’s\n 28 days holiday, which increases with service\nCommutable From: Nottingham, Derby, Mansfield, Leicester, Newark on Trent, Grantham\nRole Overview / Focus\n The Senior Electronic Design Engineer will be responsible for executing concept design, product development, design for manufacture, firmware development, certification and production test.\n You will work within a wider team that includes project management, mechanical / industrial design, software, test and compliance.\nSenior Electronic Design Engineer Candidate Key Requirements\n Proven, demonstrable experience as a Senior Electronic Design Engineer\n You will ideally hold an Electrical Electronic Engineering degree; other qualifications will be considered.\n Proficient in using Altium Designer or a comparable package (will need to migrate to Altium).\n Firmware C / C++ and Linux Yocto experience will be highly advantageous.\n You will have strong analytical and design skills, along with IT proficiency.\n Knowledge of different manufacturing processes.\n You will have the ability to develop effective working relationships with at all levels, along with the ability to manage priorities and handle multiple tasks successfully, building your own project plan.\nSenior Electronic Design Engineer Key Responsibilities\n Design and development of new products, parts and components from concept through to final product.\n Produce Schematics, PCB layouts, PCB CAD Multilayer, Detailed assembly drawings, Bills of Materials incompliance with IPC and ISO9001 standards.\n Carrying out design calculations and analysis to satisfy all aspects of design including cost efficiency.\n Ensure EMC compliance, and product meets electrically safety requirements.\n Work with a wider software / firmware team and able to make firmware contributions at lower level.\n Work with suppliers / manufacturers and provide technical documentation and test specifications.\n The accurate estimation of project completion time, manage workflow, milestones and reporting.\n Represent the Company in a professional manner at all times, both internally and externally. Follow the published processes and comply with all company policies and procedures.\nPlease Note: Candidates must have the right to live and work in the UK.\nOur aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.\nIf you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.\nShould you want to learn more about any of our DESIGN, R&D & FEA vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.\nProbe Technical Recruitment, providing Design R&D & FEA Recruitment Support since 1994

Design Manager (Bespoke Joinery)\n\nNottingham, England\n\n£50,000 - £60,000 + Progression + Training + Company Benefits\n\nAre you a Design Manager or similar, coming from a background within the joinery/manufacturing industry, with a proficiency in AutoCAD 2D and previous working experience e in a Cabinet Maker/Joiner position or similar, looking to join a well-established, highly impressive business, recognised and respected as leaders within the bespoke joinery industry for over 100 years?\n\nDo you want to become a key member in a team of highly skilled sector specialists, offering not only fantastic progression opportunities with continue company growth, but also the opportunity to learn from industry experts through best-in-class training and development.\n\nOn offer for the successful Design Manager/Joiner or similar is the exciting opportunity to join a highly respected company, recognised for their premium quality service and best-in-class workmanship in every project they undertake. Presenting itself is the opportunity to take the next step in your career by joining a bespoke, specialist company with over 100 years of history behind them.\n\nIn this role, the successful Design Manager/Cabinet Maker/Joiner or similar will be responsible for the oversight and management of the design department. In addition, you will also be responsible for creating design packages for CAD technicians to follow. On top of this, you will also be responsible for coordinating with both designers, project managers and workshop teams, to ensure drawings are completed on time and to a high standard. Finally, you will be responsible for keeping accurate technical documentation of all projects worked.\n\nThe ideal Design Manager/Cabinet Maker/Joiner or similar will come from a background within the joinery/manufacturing industry or a related field, as well as having previous working experience within a Design Manager/CAD Technician/Cabinet Maker/Bench Joiner position or a related role. In addition, you will also have a proficiency within AutoCAD, specifically 2D. To further this, you will also have had some prior Project Manager experience. On top of this, you will also have strong attention to detail. Finally, you will have strong communicational and organisational skills, with the ability to work both as part of a team as well as autonomously.\n\nThe Role:\n\nProducing drawings and Manufacturing Models\nAttending Project Design meetings\nCoordinating with both project managers as well as workshop teamsThe Person:\n\nAn in-depth knowledge of AutoCAD 2dD\nA background within the joinery/manufacturing industry\nPrevious experience in a Design Manager/CAD Technician/Cabinet Maker/Bench Joiner role or similarReference: BBBH25329\n\nKeywords: Construction, Joinery, CAD, Fit-Out, AutoCAD, 2D, 3D, Cabinet Maker, Bench Joiner, Joiner, Manager, Design, Design Manager, Training, Progression, Nottingham, England\n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\n \n If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.\n \n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Residential Conveyancer (Solicitor/Legal Executive/Licensed Conveyancer) – Nottingham Salary: Competitive, depending on experience A leading East Midlands conveyancing team is looking to welcome an experienced Residential Conveyancer. This is the kind of role for a Conveyancer who enjoys seeing transactions through from instruction to completion and takes genuine pride in keeping clients informed, reassured and moving forward. The department’s reputation has been built on doing the fundamentals exceptionally well: clear communication, tight process control and a calm, efficient approach even when the pace picks up. With streamlined systems already in place and a supportive cross-office setup, you will have the space to focus on what you do best: progressing matters efficiently, maintaining excellent client care and contributing to the ongoing growth of a busy residential property team. The role You will manage a full residential conveyancing caseload independently, covering a broad mix of transactions. Matters will include freehold and leasehold sales and purchases, new build and shared ownership, with the autonomy to run files confidently while working alongside experienced colleagues. Alongside fee earning, the role also offers the chance to play a wider part in the team’s continued development supporting junior colleagues and contributing to marketing and business development activity that helps build the conveyancing offering. You will be doing \n • Managing a varied residential conveyancing caseload from instruction through to post-completion, including freehold, leasehold, new build and shared ownership, • Supervising and supporting junior team members to help maintain consistency, quality and pace, • Handling client enquiries and building strong relationships through clear, proactive communication, • Supporting business development and marketing initiatives to help grow the conveyancing department\n This opportunity will suit a Solicitor, Licensed Conveyancer, or CILEX/Legal Executive who can run files with minimal supervision and consistently deliver high standards of client care. Key requirements include: \n • Strong, hands-on experience across all core areas of residential conveyancing, • Confidence managing a caseload independently and maintaining momentum in a fast-paced environment, • A client-first mindset with excellent communication and attention to detail, • A proactive approach and genuine interest in contributing to departmental growth, • At least 3 years PQE (or equivalent experience)\n Why this role Stands Out For a Conveyancer who wants to feel valued for their expertise, this is a chance to join a team known for efficiency, professionalism and a client-first approach. With supportive colleagues, strong processes and a clear focus on quality, it offers the right balance of autonomy and teamwork without compromising on standards. Call to action If this sounds like the right next step, apply now. Applications are welcomed from Conveyancers who want a confidential conversation before formally applying simply get in touch to discuss the opportunity in more detail. #INDMADN

Commercial Litigation Solicitor (2–8 PQE) – Nottingham – £45,000 to £90,000 – Legal 200 firm with strong regional presence The firm This is an award-winning, full-service Legal 200 law firm with a strong reputation for delivering practical, commercially focused advice to both businesses and individuals. With a long-standing heritage, they have built a loyal client base and continue to invest in their regional offices. The Nottingham team is growing, offering a great opportunity to join a close-knit commercial disputes team of 5 where you can have real input. Looking for a firm where you can genuinely get involved and not feel like just another number? The role • Handling a broad caseload of commercial litigation matters, • Advising on contractual disputes, shareholder disputes and general commercial disagreements, • Working closely with clients ranging from SMEs to larger corporate organisations, • Managing files from instruction through to resolution, including litigation and ADR, • Supporting business development and building your own client relationships, • Collaborating with other commercial teams across the firmYou, • Qualified Solicitor with between 2 and 8 years’ PQE in commercial litigation, • Comfortable running your own caseload with appropriate supervision depending on experience, • Strong client-facing skills and commercial awareness, • Keen to be part of a smaller, collaborative team where your input is valued, • Looking to develop your practice and build longer-term client relationships, • Want exposure to a wide variety of disputes rather than being pigeonholed?Benefits, • Hybrid working, • Competitive salary with regular reviews, • High quality, varied work, • Genuine progression opportunities within a growing office, • Supportive and approachable team environment, • Opportunity to work closely with senior lawyers and partnersIf this seems like the right opportunity for you then apply online! Or, if you’d prefer a confidential chat about the role, contact Toby Ryan at QED Legal today.

Family Solicitor to Associate (2+ PQE) – Nottingham – Legal 500 Firm – Excellent Employee Satisfaction – £40,000 to £75,000 The firm A well-regarded Legal 500 regional firm with a strong presence across multiple offices, offering the best of both worlds—high-quality work alongside a genuinely supportive and approachable culture. The Nottingham-based Family team is particularly well respected, recognised for handling complex and often high-value matters while maintaining a pragmatic, solution-focused approach. There is a clear emphasis on client care, with lawyers known for being empathetic, communicative and commercially minded—striking the right balance between sensitivity and strong legal advice. The firm also benefits from excellent employee satisfaction, with a collaborative environment where people are supported to develop and progress. You’ll be joining a team with credible leadership, a diverse client base and a steady flow of interesting work, rather than purely volume-driven files. The role • Assisting and working closely with senior team members on a varied family caseload, • Exposure to mid to high-net-worth financial remedy work, alongside children matters and cohabitation/TOLATA disputes, • Supporting on and progressing matters including pre-nuptial and post-nuptial agreements and cohabitation arrangements, • Drafting, reviewing and analysing a wide range of legal documentation, • Advising clients clearly and sensitively, ensuring they feel supported throughout what are often difficult circumstances, • Identifying legal risks, analysing issues and contributing to effective, practical solutions, • Handling client queries and correspondence in a proactive and timely manner, • Undertaking legal research where required, • Supporting business development initiatives and helping to grow the team’s presence in the market, • Assisting in the supervision and development of junior colleagues, • Ever wanted to work on more complex, high-value family matters but not quite had the exposure yet? This role offers exactly that opportunity within a supportive structure, • Maintaining accurate time recording, billing and contributing to financial targetsYou, • Qualified Solicitor or MCILEX/FCILEX with at least 2 years’ PQE in family law, • Comfortable assisting on a broad range of matters including finances, children work and cohabitation disputes, • Able to manage workloads effectively in a fast-paced but supportive environment, • Strong communicator, both written and verbal, with a genuine appreciation for the sensitivity required in family law, • Detail-oriented, organised and proactive in your approach, • A team player who can also work independently when required, • Interested in developing technically while building long-term client relationships, • Looking for a role where client care is as important as legal ability, and where your work genuinely makes a difference to people’s lives? You’ll fit in well hereBenefits, • £40,000 to £75,000 salary depending on experience, • 25 days annual leave plus bank holidays (increasing with service), • Additional day off for your birthday, • 35-hour working week (Monday to Friday, 9am–5pm), • Life assurance (3x salary), • Pension scheme, • Employee assistance programme, • Salary sacrifice options including cycle to work, additional pension contributions and holiday purchase, • Staff legal services discounts, • Ongoing training and development, including access to internal and external courses, • A genuinely supportive and open culture, with a focus on wellbeing and long-term career progressionIf you are looking to develop your career within a highly regarded family team, working on quality matters with strong leadership and real client impact, this is an opportunity worth exploring. Contact Toby Ryan at QED Legal today for a confidential discussion—this could be the move that takes your family law career to the next level.

Employment Solicitor, Employment Advocate, Nottingham, Hybrid, Unique Opportunity £60,000 - £95,000 The Firm This is an opportunity to join a nationally recognised Employment, Pensions and Immigration team with an outstanding reputation for advising major employers across the UK. Known for handling high-quality and complex employment matters, the team continues to grow and offers a collaborative environment where ambitious lawyers can genuinely progress their careers. If you enjoy advocacy and want to work on headline-grabbing employment disputes while building long-term client relationships, this could be the role for you. Looking for a position where you can take ownership of tribunal work while still being supported by highly experienced Partners and senior lawyers? This opportunity offers exactly that. The Role • Managing a varied employment law caseload with a strong focus on Employment Tribunal advocacy, • Representing clients in preliminary hearings, case management hearings, and multi-day final hearings, • Handling matters involving discrimination, whistleblowing, unfair dismissal, detriment claims, wages disputes, and jurisdictional issues, • Advising employer clients on disciplinary matters, grievances, dismissals, equal pay, and wider employment law issues, • Drafting tribunal responses, witness statements, hearing bundles, reports, and legal correspondence, • Supporting and mentoring junior members of the team where appropriate, • Assisting with business development initiatives including networking, client training, and legal updates, • Working closely with Partners to contribute to the continued growth of the practiceYou, • 4+ years PQE within employment law, although candidates with relevant experience outside this level will still be considered, • Strong Employment Tribunal advocacy experience, including multi-day hearings, • Excellent technical employment law knowledge, • Confident communicator with strong organisational and time management skills, • Able to manage competing priorities and work effectively under pressure, • Team-oriented with a proactive and commercial approach, • Previous mentoring or supervisory experience would be advantageousEver wondered what it would be like to join a firm where advocacy is genuinely valued and where you can play a visible role in shaping the future direction of a growing employment practice? This role offers the platform to do just that. Benefits • Hybrid working structure, • Exposure to high-quality national employment work, • Genuine career progression opportunities, • Supportive and collaborative team culture, • Strong focus on professional development, • Opportunity to work alongside recognised employment law specialists, • Competitive salary and benefits packageReady to take the next step in your employment law career and join a team where your advocacy skills will truly be recognised? Contact Toby Ryan at QED Legal today for a confidential discussion and further details.

Your new companyThis organisation is a well-established, values-driven education group operating a network of independent schools across England. With a strong reputation for academic excellence and innovation, they support a diverse community of staff and students across multiple sites, including locations in Sheffield, Nottingham, Norwich and Northampton. The schools blend a rich heritage with a forward-thinking approach, placing a strong emphasis on digital transformation, modern learning environments, and high-quality support services, with technology playing a critical role in enabling teaching, learning, and operational efficiency across the organisation. The IT function underpins a geographically dispersed estate, providing robust infrastructure, responsive support, and ongoing improvements to systems and services and this is an exciting opportunity to join a collaborative and evolving IT team, contributing to the delivery of reliable, secure, and user-focused technology solutions across a varied and dynamic educational landscape.Your new roleAs IT Operations Manager, you will take ownership of IT service delivery across a cluster of 4 schools, ensuring that infrastructure, systems and support services operate reliably, securely, and in line with organisational standards, also being responsible for a team of 8 across these sites. Working on a hybrid basis but also across multiple sites (including Sheffield, Nottingham, Norwich and Northampton), you will play a pivotal role in delivering consistent, high-quality IT services within a geographically distributed environment. You will act as the senior technical lead for your cluster, balancing operational oversight with strategic input and this includes driving forward IT planning, supporting digital transformation initiatives, and ensuring technology effectively underpins teaching, learning and day-to-day operations. This will include leading annual IT planning processes (including budgets), leading change in relation to infrastructure, acting as the technical escalation point, having responsibility for security and disaster recovery, as well as quality assurance and compliance. From an operational perspective, you will manage a team of 8 technicians and senior technicians, being responsible for their performance management and development, working closely with them around IT strategy and ensuring that the level of service remains high at each site. What you'll need to succeedTo be successful in securing this position, you will be an experienced IT Manager from the education sector with both staff management experience, and a strong technical background. You will ideally have experience working in a multi-site role, however this isn't essential. You will have a passion for working in the education sector, providing a high level of technical support and a strong understanding of how this impacts teaching and learning in the classroom. What you'll get in returnIn return, you will be paid a competitive salary of between £50,000 and £58,000 depending on experience, and receive an excellent benefits package. This package includes 30 days holiday (plus bank), access to an attractive pension scheme, access to a cycle to work and tech scheme and a free lunch each day when on site. This is an incredibly exciting opportunity for an experienced leader from the education sector to move into a multi-site role, where you will receive CPD and significant development from the trust. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join the RAC as a Mobile Vehicle Technician in Our SMR Division!\n\n Welcome to a new era of mobile repair! At the RAC, we’re not just about roadside rescue; we’re pioneering a fast-growing Service, Maintenance & Repair (SMR) division that delivers planned, structured repairs directly to our members—right from their driveway to their workplace car park. \n\nYour Role at a Glance\n As a Mobile Vehicle Technician, you’ll enjoy: \n\n • \nCompetitive Base Salary: Start with a base salary of £40,178, with potential on-target earnings of up to £52,000.\n, • \nGuaranteed Overtime: Choose to work extra days at £30 per hour after your first month, giving you the flexibility to boost your earnings.\n, • \nStructured Work Schedule: Enjoy a 40-hour work week with core hours from 8:30 am to 5:00 pm, and only 1 in 4 Saturdays.\n\n\nWhat Makes SMR Different?\n In our SMR division, you’ll experience: \n\n • \nPlanned Appointments: No emergency callouts—just organized, pre-booked work.\n, • \nConsistent Workflow: Focus on delivering quality repairs without unpredictable demands.\n, • \nIn-Depth Repairs: Perform comprehensive repairs rather than temporary fixes.\n, • \nSupportive Environment: Work with the tools and time you need to do the job right.\n\n\nYour Daily Experience\n Your day begins with a clear digital schedule, where each job is pre-booked and waiting for you. You’ll be responsible for: \n\n • Routine servicing\n, • Advanced diagnostics\n, • In-depth repairs typically done in a workshop\n, • Providing member advice and recommendations\n, • Conducting vehicle safety checks aligned with RAC standards\n\n\n From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set, and advanced diagnostics. Your technical skills will shine as you help keep our members moving safely and confidently. \n\nWhat You’ll Need\n\n • Level 2 qualification in Light Vehicle Maintenance (or equivalent)\n, • Minimum 2 years’ experience as a vehicle technician working on light vehicles\n, • A full UK driving licence with fewer than 6 points\n\n\n No CV required when you apply—just 5 minutes to start your journey with us! \n\nWhy Work with Us?\n As a Mobile Mechanic at the RAC, you’ll enjoy benefits that go the extra mile: \n\n • \nEarnings That Motivate: Competitive salary with opportunities for bonuses and premium-rate overtime.\n, • \nTools to Drive Your Future: Free RAC Ultimate Complete Breakdown Service and access to a car salary sacrifice scheme.\n, • \nTime Off That Matters: 23 days of holiday (rising to 25 with service) plus bank holidays.\n, • \nFinancial Security & Perks: Pension scheme with up to 6.5% matched contributions and life assurance cover.\n, • \nWellbeing That Works for You: 24/7 confidential support service for you and your household.\n, • \nExtras That Make a Difference: Access to exclusive discounts and a stake in our collective success through the Colleague Share Scheme.\n\n\nWho Thrives Here?\n You’re not just skilled with tools; you’re great with people! Our Mobile Mechanics are the face of the RAC, providing reassurance and high-quality service directly to our members. If you enjoy: \n\n • Independence in a mobile role\n, • The stability and support of a trusted national organization\n, • Ongoing development, including future EV and diagnostic skills\n, • A role where giving members peace of mind is part of your daily work\n\n\nJoin Us at the RAC!\n With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects this ambition, backed by a 4.5-star Glassdoor rating. We celebrate individuality and champion every voice, welcoming people from all backgrounds and walks of life. \n\n Ready to take the next step in your career? Join us and be part of something great!

Lawfront is a group of leading regional law firms who are dedicated to delivering comprehensive legal support to individuals and businesses nationwide. Our mission is to unite exceptional legal practices across the country in a single, supportive platform that drives accelerated growth, fosters innovation, and builds long-term value for all stakeholders. We're committed to ambitious growth and aspire to be a top 10 regional legal services business in the UK. It's genuinely an exciting time to join Lawfront - we're a private equity backed group who have acquired some of the leading mid-tier law firms across the country including Farleys, Fisher Jones Greenwood, Brachers, Trethowans, Nelsons and Slater Heelis, and provided them with the technical and infrastructure support to harness their ambitions and allow them to grow and deliver exceptional results to their clients - all whilst maintaining their individual culture and identity. At Lawfront, the Professional Standards, Risk & Compliance Team plays a central role in safeguarding the quality, integrity, and regulatory soundness of the group's legal services. The team focuses on managing risk, ensuring regulatory compliance, and maintaining the highest standards of professional practice across all Lawfront partner firms. Its work underpins Lawfront's commitment to delivering consistently high-quality client service and supporting a culture of strong performance and ethical conduct. We're looking for someone to join this team. You could come from an existing Risk & Compliance background, or be a solicitor currently who is potentially looking for a change in practice area. What's important is that you have a good understanding of SRA regulations, AML rules, GDPR and have a strong but mediatory mindset and a proactive outlook to provide solutions that prevent issues rather than always having to correct them. You may not necessarily have experience in all areas, and training will be provided, but your day to day work will involve a variety of tasks covering some of the following. Regulatory & Ethical Advice • Giving advice on the SRA Standards and Regs, confidentiality, conflicts, and client care., • Supporting ethical decision making across the firm. AML • Advising on source of funds/source of wealth, high risk clients, politically exposed persons, and complex transactions., • Dealing with SARs and compliance queries. Inbox & Enquiry Management • Dealing with and respond to enquiries from the Professional Standards inbox. Governance, Audits & Quality Assurance • Assisting with internal and external audits and quality checks. So we are looking for someone: Legally qualified (Solicitor, Barrister or CILEX lawyer - likely 3+ years' PQE) who has a knowledge of SRA regulation, AML requirements, GDPR, and professional standards. Who has excellent written communication and strong IT skills.Has good judgement and a solutions focused approach.Has the ability to handle sensitive and confidential matters with discretion. The role will be based from the city centre Nottingham offices of Nelsons Solicitors, offers flexible hybrid working (3 days in the office and 2 days WFH) and will offer a competitive salary that will reflect your skills and experience in this area. If this sounds like something of interest then please click below to apply and one of our team will be in touch.

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair! \n\n\n • \nCompetitive Salary: Start with a base salary of £40,178, with potential on-target earnings of up to £52,000.\n, • \nOvertime Opportunities: Enjoy guaranteed overtime options to boost your earnings, plus additional overtime and bonuses.\n, • \nWork Schedule: 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays.\n\n\nA Different Kind of RAC Role: Welcome to SMR\n The RAC is renowned for roadside rescue, but this role is something special. Our Service, Maintenance & Repair (SMR) division is a fast-growing segment dedicated to delivering planned, structured repairs and servicing directly to our members—right from their driveway to their workplace car park. \n Forget emergency callouts and unpredictable shifts! Here, you’ll work through a scheduled list of jobs, equipped with the time, tools, and support you need to deliver top-notch service. \n\nWhere You’ll Work\n You’ll be part of the Derby cluster, covering areas like Derby, Burton-upon-Trent, Swadlincote, Long Eaton, and Belper. Enjoy the freedom of being out on the road, tackling a clearly planned schedule of appointments—no reactive callouts, just organized, pre-booked work where you can focus on doing the job right. \n\nWhat to Expect\n Your day kicks off with a clear digital schedule. Each job is pre-booked, and the member is expecting you. You’ll carry out: \n\n • Routine servicing\n, • Diagnostics using advanced mobile equipment\n, • In-depth repairs typically done in a workshop\n, • Member advice and recommendations based on your inspection\n, • Vehicle safety checks aligned to RAC standards\n\n With SMR, you’re not reacting to breakdowns; you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set, and advanced diagnostics. Use your technical skills and problem-solving abilities to get people moving again—safely, quickly, and confidently. \n\nWhy SMR is Different (and Why Techs Love It)\n\n • Planned appointments instead of emergency responses\n, • Consistent workflow instead of unpredictable demands\n, • In-depth repairs, not roadside temporary fixes\n, • Time to do the job properly, with built-in support and parts ordering\n, • Clear schedules using RAC’s mobile service platform\n\n This role is perfect for techs who crave variety and independence without the reactive nature of Patrol. \n\nWhat You’ll Need\n\n • Level 2 qualification in Light Vehicle Maintenance (or equivalent)\n, • Minimum 2 years’ experience as a vehicle technician working on light vehicles\n, • A full UK driving licence with fewer than 6 points\n\n\n No CV required when you apply, and it takes just 5 minutes—it's easier than ever to start your journey with us! \n\nAs a Mobile Mechanic at the RAC, You’ll Enjoy Benefits That Go the Extra Mile:\n\n • \nEarnings That Motivate: A market-competitive base salary of £40,178, with opportunities to increase your earnings up to £52,000 through bonuses and premium-rate overtime. Enjoy a flexible and stable 40-hour work week, Monday to Saturday (8 am–8 pm).\n, • \nOpt-in Guaranteed Overtime: After your first month, choose to work extra rest days at £30 per hour. Just one extra day a month could earn you an additional £3,000 per year on top of your base salary.\n, • \nTools to Drive Your Future: Start with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.\n, • \nTime Off That Matters: Enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.\n, • \nFinancial Security & Perks: Pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.\n, • \nWellbeing That Works for You: Our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.\n, • \nExtras That Make a Difference: Access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech, and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.\n\n\nWho Thrives Here?\n You’re not just great with tools; you’re great with people. Our Mobile Mechanics are the face of the RAC, working on driveways and in car parks, speaking directly with members, and providing reassurance, clarity, and high-quality service. \n If you enjoy independence, problem-solving, and real variety—each job is different—this role is for you. From servicing and diagnostics to in-depth repairs and reporting, you’re hands-on, adaptable, and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. \n\nThe Role is Ideal If You Want:\n\n • ✔ Independence in a mobile role\n, • ✔ The stability and support of a trusted national organization\n, • ✔ Ongoing development, including future EV and diagnostic skills\n, • ✔ A role where giving members complete peace of mind is simply part of what you do\n\n\nWe’re the RAC\n At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition—backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. \n We celebrate individuality and champion every voice. As an equal opportunities employer, we welcome people from all backgrounds and walks of life—it’s what sets us apart and drives us forward.

FP&A Manager ?? Nottingham (Hybrid) ?? £75,000 – £90,000 + BenefitsBuild the Function. Shape the Narrative. Influence the Board.We are partnering with a growing software company headquartered in Nottingham to appoint a high-calibre FP&A Manager. This is not a maintenance role. This is an opportunity to build, elevate and lead the FP&A function in a business where financial insight genuinely influences strategic direction. Following a period of transformation and renewed focus, the business is strengthening its financial planning capability to ensure greater forecasting accuracy, investor alignment, and proactive performance insight.The OpportunityAs FP&A Manager, you will: • Lead the annual budgeting cycle and enhanced reforecasting processes, • Build and refine integrated financial models (P&L, balance sheet & cash flow), • Ensure internal forecasts align with external analyst expectations (EPS, ARR, free cash flow margins), • Deliver meaningful, forward-looking insights to the Board and senior leadership, • Develop scenario modelling and stress testing frameworks, • Partner with cost centre leaders to drive accountability and performance, • Lead and develop a Senior Commercial Analyst You will act as the bridge between operational performance and investor credibility.What We’re Looking ForWe are seeking a qualified accountant (ACA / ACCA / CIMA) with:, • Proven FP&A leadership experience, • Experience within a listed or investor-facing environment, • Strong Excel and financial modelling capability, • A deep understanding of how revenue, working capital and cash interact, • Confidence and gravitas to challenge senior stakeholders constructively, • Experience in technology, software or recurring revenue environments (highly desirable) This role requires someone who can push back, challenge assumptions, and identify risks before they materialise. If you prefer reporting over influencing, this role is not for you.Why This Role?, • Genuine “Head of FP&A” level responsibility, • Exposure to Board and investor-facing activity, • Opportunity to shape a function from the ground up, • Hybrid working (2–3 days in the Nottingham office), • Private medical, salary sacrifice schemes and strong benefits package, • Clear scope for progression as the function evolvesThe EnvironmentThe business operates in a collaborative but robust culture. Senior stakeholders expect thoughtful analysis, confident challenge, and commercially grounded insight. This is a role for someone who wants visibility, influence, and impact. If you are an experienced FP&A professional ready to step into a role where your work will genuinely shape financial direction, we would welcome a confidential conversation. Apply now.

Registered Manager – Children’s Home (EBD) Nottingham (NG8) Up to £75,000 (open to negotiation) + Exceptional Bonus Package + Future Equity Opportunity. If you’re a Registered Manager who wants to build something properly, this is one worth considering. We’re working with a growing, values-led provider in Nottingham to manage a 3-bed children’s home supporting young people with EBD. This is a genuine opportunity to create a safe, nurturing and stable environment where children can thrive, with the autonomy to shape the home. The Role You will take full ownership of the home. You will be responsible for building your team, setting standards and creating a positive, therapeutic culture. You will: • Register with Ofsted and work towards achieving a Good or Outstanding rating, • Recruit, lead and develop a high-performing staff team, • Create a safe, structured and nurturing environment for young people with EBD, • Ensure full compliance with Children’s Homes Regulations and Quality Standards, • Work closely with senior leadership on future growth plans Why This Role Stands Out This is not just another Registered Manager position. As the business grows, there is a clear pathway into a more senior role, with the opportunity to progress into an operational or regional position. With that progression comes the potential for equity in the business, offering a genuine long-term opportunity to be part of something bigger. You will be given the autonomy to run your home properly, alongside the support of a leadership team who value quality care and strong leadership. Package • Salary up to £75,000 - open to negotiation, • Exceptional bonus structure, • Long-term equity opportunity linked to progression What We’re Looking For • Experience as a Registered Manager within children’s residential care, or a strong Deputy Manager ready to step up, • Experience working with children with EBD, • Strong knowledge of Ofsted regulations and safeguarding, • Proven leadership and team development skills, • A genuine passion for delivering high-quality care and improving outcomes for young people If you are looking to join a company that values its staff, offers real progression and is committed to providing a safe and nurturing environment for children, this is an opportunity worth exploring. For a confidential discussion or more information, please get in touch.

Registered Manager for Adults Care Home in Nottingham Nottinghamshire NG12 We require a Registered Manager for our small 5 bed bungalow for young adults. We provide 24 hour support at our residential home providing support for Adults with complex health needs, learning disabilities and/or physical disabilities including complex care. We fully embrace person centred planning, ensuring the person we support is at the centre in the delivery of our high quality care and support.Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus! About the role of Registered Manager • The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management., • You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers. Responsibilities of Registered Manager Service Delivery: • Monitor and support person-centred services., • Ensure health and safety of the people we support and staff., • Ensure staff actions support care, protection, well-being, and regulatory compliance. Staff Supervision: • Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management. Financial Administration: • Manage budgets and staff deployment effectively IT and Quality Management: • Use IT systems to manage staff, incidents, quality assurance, training, and occupancy. External Collaboration: • Work with external agencies to promote the company and increase referrals and placements. Staff Development: • Enhance staff knowledge and skills through inductions and training., • Continuously improve your own knowledge and practice for service improvement. Registered Manager Professional Qualifications & requirements: • You will join us with a QCF Level 5 Adult Management Diploma, or equivalent qualification, or be eligible to complete the Level 5 Diploma, • You will have managed and supervised for minimum 2 years in a similar setting., • Knowledgeable of CQC rules regulations and standards, • Can evidence previous inspections Registered Manager Employee benefits: • Competitive rates of pay up to £38k plus bonuses. Negotiable, • Training/Qualification Opportunities, • Internal progression opportunities, • Induction, • Employee Support Helpline - You will have access to a private and confidential employee support helpline, covering a wide range of topics including financial advice, health and well-being and more. This is all available 24 hours a day 7 days a week. For more information about this Registered Manager opportunity in Nottingham contact Mick Hull Fieldview Care Recruitment Solutions

Your new companyWe are recruiting on behalf of a well-established, multi-disciplinary property and construction consultancy with a strong reputation for delivering high-quality engineering and design solutions across the UK.This organisation operates across a range of sectors including commercial, education, defence, residential, and public sector projects, and is known for its collaborative culture, technical excellence, and people-focused approach. With a growing project pipeline and national presence, they offer a supportive environment with genuine opportunities for progression.Your new roleAs a Principal / Senior Electrical Engineer, you will play a key role within the Building Services team based in Nottingham, contributing to the successful delivery of a range of technically challenging projects.You will lead on electrical design, manage projects from concept through to completion, and support the development of junior engineers. The role will involve working closely with clients, particularly on MoD and MoJ projects across the UK, ensuring all work is delivered to a high standard, on time and within budget.Key duties include:Leading electrical design and technical delivery across multiple projectsPreparing specifications, reports, and detailed design drawingsManaging project lifecycles and client relationshipsReviewing tenders and overseeing site worksMentoring and supporting junior engineersContributing to business development and repeat client engagementPlease note: Due to the nature of the work, you must hold UK SC Clearance or be eligible to obtain it.What you'll need to succeedTo be successful in this role, you will have: • A Degree or Masters in Electrical Engineering (or similar), • Membership with CIBSE, IET, or equivalent, • Chartered Engineer status (or be working towards it), • Proven experience within building services design and project delivery, • Experience managing or mentoring junior engineers, • Proficiency in AutoCAD, Revit, and design software such as Amtech, • Strong knowledge of building regulations, CIBSE guides, and sustainability standards, • Excellent communication and client-facing skills What you'll get in returnSalary of £55,000 - £70,000, depending on experienceFlexible and hybrid working arrangements25 days holiday + bank holidays + Christmas shutdownCompetitive pension schemeHealth cash plan and wellbeing programmesProfessional development and membership supportRegular social events and team-building activitiesCycle to Work scheme & travel loansEarly finish incentives linked to company performanceVolunteering leave (up to 2 days)Death in service benefitWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

You will be joining an exciting and well-established Architectural Practice that has been operating from numerous offices for over 25 years! The practice focuses on creating award-winning and iconic spaces that are memorable to everyone who experiences them. In addition, the practice has a fantastic sustainability initiative-having been carbon neutral since 2017, they are now working towards achieving net zero by 2040.They are now seeking a talented Architect to join their team.As an Architect, you will be: • Leading the design and development of architectural projects from concept through to completion., • Producing creative and innovative design solutions in response to client briefs., • Using industry-standard software such as Revit to produce detailed drawings and models., • Managing projects across all RIBA stages, ensuring delivery on time and within budget., • Coordinating with clients, consultants, and contractors to ensure successful project outcomes., • Reviewing technical documentation to ensure compliance with UK building regulations and planning requirements., • Preparing project specifications, reports, and presentations for clients and stakeholders. To apply for this position, it is essential that: • You are a qualified Architect (ARB registered)., • You are proficient in Revit., • You have experience working across all RIBA stages., • You have strong design, technical, and project coordination skills., • You have a minimum of 2 years' post-qualification experience in the UK., • You are commutable to Nottingham or surrounding areas. They also offer an excellent benefits package, including:24 days holiday + bank holidays + office Christmas shutdown. • 2 days working from home per week (subject to probation)., • Flexible working hours., • Annual staff trips., • Paid RIBA and ARB memberships. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyYou will work for a multidisciplinary construction consultancy based in Nottingham, UK, who have over a decade of experience in delivering end-to-end project services. They work with education, retail, commercial, healthcare, bluelight and more! Your new roleYou will work as a Graduate/Assistant Building Surveyor based in their team, working with both project work and professional work. You will work with dilapidations, condition surveys and reports, and project management. You will liaise with clients and shadow the Directors. What you'll need to succeedYou will have a degree or equivalent in Building Surveying and be keen to expand your experience in a small family like business. You will be keen to work in the office, to enable you to learn from your peers and colleagues. What you'll get in returnYou will receive a competitive basic salary along with APC support to become chartered. This role also comes with a car or car allowance! What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyMy client is a joint venture between a local council and an organisation that have set out to be leaders in collaborative working and that provide cost-effective solutions which deliver an inclusive and engaging experience for their clients and the communities they serve.They are looking for a technical-based technician or Architect to join their growing team and help them in achieving their aims. Your new role • Responsible for the production and co-ordination of technical drawings., • Deliver a range of projects in 2D/3D using Autodesk Revit and work within standard BIM. Workflow processes such as internal reviews and clash detection etc., • Assist in the preparation of drawings through all RIBA Work Stages,, • Lead in the technical architectural design, liaising with other members of the design, technical and client teams, including the review of incoming third-party information to ensure coordinated and well resolved integration of design information., • Produce, analyse and advise on detailed specifications for suitable materials or processes to be used in the production of robust details and associated specifications., • Attend meetings and site visits as and when required, liaise with internal and outside bodies including contractors and other disciplines to provide technical advice, instruction, and reports, to achieve positive outcomes. What you'll need to succeed • A comprehensive portfolio demonstrating of significant experience working as an Architectural Technologist., • Knowledge of current & emerging technical design, construction and environmental issues, legislative requirements and statutory responsibilities pertaining to the role., • Degree in Architecture/Architectural Technology or HNC/HND qualification in an architectural or other relevant construction related field., • Proficient in, and with demonstrable working knowledge of Revit for both 3D collaborative design and 2D production information output., • Excellent organisational and planning skills with the ability to use own initiative to plan and manage and prioritise own work programme, projects and other resources., • Well-developed interpersonal skills to work effectively and collaborate with internal and external teams and an ability to exercise tact, diplomacy and reconcile differences. What you'll get in return • Membership of Local Government Pension Scheme. - 18.7%, • 25 days' annual leave, in addition to 8 days' statutory bank holiday entitlement., • An exceptional working environment and a friendly welcome to the team., • Flexible working and a wide range of health and well-being and social activities. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Nottingham-based Secondary schoolSalary: Competitive daily rateContract Type: Long-term supplyStart Date: ASAP Hays Education is in partnership with a forward-thinking 11-16 secondary school that is seeking a confident and committed Cover Supervisor to join their team for the rest of the summer term. This school is passionate about maintaining high standards of learning and behaviour, and they're looking for someone who can step into the classroom and make a meaningful impact from day one. Whether you're an aspiring teacher, a recent graduate, or someone with a strong classroom presence and a passion for education, this is your chance to inspire, support, and lead. What You'll Be Doing: • Delivering pre-set lesson plans across a variety of subjects and year groups, • Managing classroom behaviour and ensuring a safe, respectful learning environment, • Supporting students in their learning and encouraging engagement, • Reporting back to teaching staff on student progress and classroom activity What We're Looking For: • Recent experience working as a Supply Teacher or Cover Supervisor, • Strong communication and classroom presence, • A calm, adaptable approach to classroom management, • Experience working with large groups of students / young people (in schools, youth work, coaching, etc.), • A genuine interest in education and student development If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyYou will be joining an industry-leading Tier 1 civil engineering contractor delivering a major highways project in Nottingham. This multi-accredited and highly respected contractor has a strong pipeline of long-term regional works and offers excellent opportunities for career progression and professional development. They play a vital role in shaping communities through major infrastructure schemes and place social responsibility, environmental sustainability and quality at the heart of everything they do. Due to continued success, they are actively seeking a Senior Site Engineer to join their delivery team. This is a full-time permanent position based in Nottingham. Your new roleAs Senior Site Engineer, you will take technical responsibility for key elements of the works, ensuring construction is delivered safely, accurately and in line with programme and specification. Working closely with the Site Agent and Project Manager, you will provide engineering leadership on site and support the development of junior engineers. Key responsibilities will include: • Managing and overseeing all setting out and surveying activities, • Ensuring works comply with drawings, specifications and quality standards, • Supporting short-term planning and coordinating day-to-day site activities, • Checking and approving subcontractor works and technical submissions, • Managing quality assurance records and as-built information, • Contributing to method statements, risk assessments and temporary works, • Mentoring Site Engineers and Graduate Engineers on site, • Maintaining a strong focus on health, safety and environmental compliance This is a technically focused, hands-on role offering real influence over site delivery on a major highways project. What you'll need to succeedTo excel in this role, you will bring: • A degree/HNC/HND in Civil Engineering (or related discipline) or experience equivalent, • Proven experience as a Site Engineer or Senior Site Engineer within heavy civils, ideally on highways projects, • A strong understanding of QA processes and engineering standards, • Excellent setting out skills using GPS, Total Station and AutoCAD, • A proactive, detail-focused and collaborative approach, • CSCS and full UK driving licence. What you'll get in returnIn return, you will receive: • Negotiable starting salary (dependent on experience), • Company car (with fuel card) or car allowance, • 26 days' annual leave plus bank holidays, • Company pension scheme, • Life assurance, • Sick pay, • Travel and subsistence allowance (where appropriate), • Enhanced maternity/paternity leave, • Multiple health and wellbeing benefits, • Funded professional memberships (ICE, CIOB, RICS, etc.), • Supportive and collaborative work environment with a strong focus on innovation, sustainability and employee wellbeing, • Exposure to high-profile and rewarding projects, • Clear pathways for professional growth and career progression with a Tier 1 contractor and more. What you need to do nowIf you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas, and we are looking for genuine permanent applications only. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyYou'll be joining a well-established Building Services Engineering Consultancy with over 50 years' experience delivering high-quality MEP design solutions. Operating across sectors such as healthcare, education, commercial, retail and industrial, the business has built a strong reputation for technical excellence and long-standing client relationships.They offer a collaborative and supportive working environment, with a strong focus on BIM and digital engineering, as well as ongoing investment in employee development.Your new roleAs a Revit / CAD Technician (MEP), you will support engineers in producing accurate and coordinated 2D drawings and 3D models using Revit MEP and AutoCAD.You'll be working as part of a multi-disciplinary team across a range of projects, contributing from early-stage design through to completion. [MEP Revit_...hnician ad | PDF]Key duties will include: • Producing detailed 2D and 3D MEP models, • Supporting design coordination across disciplines, • Working to BIM standards and contributing to process improvements, • Managing and maintaining project drawing information, • Liaising with internal teams and external stakeholders, • Delivering high-quality work within agreed deadlines What you'll need to succeedTo be successful, you will have: • Experience using Revit MEP within a building services consultancy or contractor environment, • A solid understanding of mechanical and/or electrical building services systems, • Proficiency in Revit MEP and AutoCAD, • Knowledge of BIM processes and coordination, • Strong attention to detail and ability to work to deadlines, • Good communication and teamwork skills Desirable: • Familiarity with ISO 19650 standards, • Experience with Navisworks, Dynamo, or similar tools What you'll get in returnSalary circa £35,000 - £40,00025 days annual leave plus bank holidaysPrivate healthcarePension schemeFlexible working hoursEmployee Assistance ProgrammeWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyA leading infrastructure contractor delivering major projects across the UK water and utilities sector is looking to appoint an experienced Bid Writer to support tender submissions across a growing pipeline of work. Your new role As Bid Writer, you will play a key role in the preparation of high-quality, compelling submissions across frameworks and major projects. Working closely with operational, commercial, and technical teams, you will be responsible for translating complex information into clear, structured, and winning content. You will work on a regular but ad hoc basis in a flexible manner. Key duties will include: • Writing, editing, and reviewing tender responses (PQQs, ITTs, frameworks), • Collaborating with subject matter experts to gather technical input, • Developing clear win themes and ensuring alignment across submissions, • Managing deadlines and coordinating contributions from multiple stakeholders, • Ensuring submissions are compliant, concise, and client-focused What you'll need to succeed • Proven experience as a Bid Writer within infrastructure, utilities, or construction, • Strong understanding of public sector procurement and tender processes, • Experience supporting bids within water (AMP frameworks), energy, or civils, • Excellent written communication and stakeholder engagement skills, • Ability to manage multiple bids and work to tight deadlines What you'll get in return • Opportunity to work on major UK infrastructure projects, • Flexible / remote working options, • Competitive day rate, • Long-term pipeline of work within a growing sector What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Town Planner - Nottingham\n\nAre you an experienced Town Planner ready to take the next step in your career with a forward-thinking, multidisciplinary consultancy? I'm currently partnering with a highly regarded planning and development firm in Nottingham that is looking to appoint a Senior Town Planner to support its continued growth.\n\nThis is a fantastic opportunity to join a collaborative team working on a diverse portfolio of projects across residential, commercial, and mixed-use developments.\n\nThe Role\n\nAs a Senior Town Planner, you will play a key role in delivering planning strategies and securing consents for a wide range of projects. You'll work closely with clients, stakeholders, and internal teams, taking ownership of projects from inception through to completion.\n\nKey responsibilities include:\n\nManaging planning applications and appeals\nProviding strategic planning advice to clients\nLeading on site appraisals and feasibility studies\nBuilding and maintaining strong client relationships\nSupporting and mentoring junior team members\nEngaging with local authorities and stakeholders\n\nAbout You\n\nTo be successful in this role, you'll be a commercially aware and proactive planner with strong communication skills and a passion for development.\n\nRequirements:\n\nMRTPI qualified (or working towards)\nProven experience in a consultancy or local authority environment\nStrong knowledge of the UK planning system\nExcellent report writing and project management skills\nAbility to manage multiple projects and deadlines effectively\n\nWhat's on Offer\n\nCompetitive salary and benefits package\nClear progression pathway within a growing team\nExposure to high-quality, varied projects\nSupportive and collaborative working environment\nFlexible working arrangements\n\nNext Steps\n\nIf you're looking to join a respected consultancy where your expertise will be valued and your career can thrive, I'd love to hear from you.\n\nApply now or get in touch for a confidential discussion