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Service Team Leader – Clinical Coordination Pathways Location: Hybrid (Remote & Clinical Sites) Salary: Up to £32k Hours: Full-time, 37.5 hours per week Contract: Permanent Organisation: Specialist Healthcare Provider About the Role We are seeking an experienced and proactive Service Team Leader to oversee the delivery of a specialist clinical assessment and treatment pathway within a growing health...

Excellent stakeholder management, communication, and leadership skills with proven experience of operating with C-suite. The Role We are looking for a Senior IT Project Manager (12-18 months fixed term contract) to lead the successful delivery of a Databricks and MS Fabric-based data transformation

Salary: £47,810 to £54,710 a year Contract: Permanent Working Pattern: Full-time Reference Number: G Job summary As the Strategy, Performance, Business Development and Growth directorate matures and grows within the NHSBSA there is a need to further enhance our benefits management function with Benefits Support Managers to actively drive our Benefits Management Framework. Supporting all levels of benefits management, including the delivery of wider system efficiencies and benefits. This includes supporting development of business cases, delivering benefits workshops, monitoring, and reporting of project and programme benefits and providing advice and guidance to change delivery colleagues, project board members and SROs. As a team player, you will develop benefits profiles with active benefit management practices throughout the investment lifecycle for portfolio projects and programmes, as well as supporting a tailored approach for continuous improvement initiatives. The role has a dedicated focus on the review and evaluation benefits practice, coordinating this in line with HM Treasury guidance for post project evaluation. Also driving benefit management practices in continuous improvement throughout the NHSBSA, alongside senior management teams, as well as, supporting the Benefits Lead to ensure our framework is delivered consistently and in line with best practice. Furthermore, you will support the existing team work closely with Portfolio Management (PMD) colleagues, senior leaders across the organisation and attend governance boards. Main duties of the job We are looking for a motivated, confident individual who has substantial experience in benefits management and evaluation. You will support colleagues' understanding of benefits, using various means such as online meetings, phone calls and face to face meetings, including the facilitation of benefits discovery workshops. Communicating effectively will be key, both verbally and in writing, to cascade complex benefits information and models with staff within and outside of the NHSBSA in relation to the provision of benefits services. You should be flexible in your approach and have experience of developing and maintaining relationships with senior management teams, including members of PRBs and project boards, Portfolio Management Directorate and Finance colleagues and as well as external stakeholders. Delivering timely and accurate reporting of portfolio and continuous improvement efficiencies for the NHSBSA and wider system, supporting monthly and quarterly benefits reporting at multiple levels. As well as supporting the Benefits Lead in the development and delivery of best practice and fit for purpose benefits management throughout the business, to ultimately lead to the optimisation of benefits realised for NHSBSA and the wider system. You should be able to work independently with minimal supervision and collaborate closely with team members to contribute to overall team performance. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Job description Job responsibilities In this role, you are accountable for: • Delivering timely and accurate reporting of portfolio benefits and wider system efficiencies for designated services to support monthly and quarterly benefits reporting at both directorate, portfolio and NHSBSA Board level. This includes reviewing and validating analysis supplied by the Benefits Analyst and following up on anomalies with service areas where necessary., • Supporting and reviewing the development of dashboards and reporting tools as required to support benefits modelling and reporting, working with the Benefits Analyst to implement improvements in reporting, including automation, data analysis, insight and data presentation to meet business needs., • Working closely with the Benefits Analyst, review the outputs of the benefits module of the portfolio management system to ensure that benefits records for designated services are accurate and up to date., • Delivering benefits workshops and developing benefits profiles for projects and programmes., • Reviewing project benefits reporting as part of project gateway review responsibilities., • Developing and maintaining relationships with members of PRBs and projects boards, PMD and Finance colleagues and external., • Attending PRBs and other project boards, actively supporting the review of project benefits, responding to queries, challenging assumptions and highlighting areas for discussion., • The postholder will be confident in developing an appropriate style that supports colleagues understanding of benefits, using various means such as online meetings, phone calls and face to face meetings. It is essential that the postholder is capable of flexibility in their approach., • Achieving team and personal objectives in accordance with the SPBDG business planning priorities., • Communicating effectively, both verbally and in writing, complex benefits information and models with staff within and outside of the NHSBSA in relation to the provision of benefits services., • Working independently with minimal supervision and collaborating closely with your team to contribute to overall team performance., • Delivering training, support, advice and guidance to colleagues on benefits related matters., • Deputising for other Benefits Support Managers when required., • Supporting the Benefits Lead in the development of benefits guidance, products and services., • Supporting the Benefits Lead by undertaking first stage review of business cases, highlighting areas which require additional review and further input from the business case author., • Deputising for the Benefits Lead in non-staff matters such as attending Portfolio and Programme Assurance Group (PPAG)., • Delivering post project reviews to collate lessons learned in respect of benefits and to validate the benefits realisation is on track., • Educated to Degree level (or equivalent qualification / experience)., • Project management qualification, • Lean/agile, • Facilitation skills, • Excellent knowledge of benefits management methodologies and frameworks., • Budgeting and costing techniques., • Complex benefits modelling., • Strong leadership and motivational skills., • Able to handle sensitive and contentious issues and information., • Excellent communication skills, with the ability to communicate with a variety of audiences., • Personal management skills - self starter and able to work as a team., • Ability to prioritise workload where resource / time is limited and meet deadlines, • Ability to assimilate facts quickly and develop a reasoned response, • Good persuasion and influencing skills, • Well- developed analytical skills, • Curious nature and effectively deep dives into material, • Accurate with attention to detail, • Excellent problem solving skills, • Make formal presentations to large groups., • Diplomacy, assertiveness, proactive approach, • Knowledge of HM Treasury business case guidance., • Ability to work under pressure., • Detailed understanding of NHS and Central Government benefit models., • Project evaluation techniques., • Knowledge of IPA Benefits Management guidance, • Knowledge of public sector and commercial benefits models, • Ability to use best practice in all aspects of benefits management., • Good understanding of NHSBSA services and systems., • Experience of providing relevant information in a concise format in order to establish good working relationship across the organisation., • Demonstrable practical experience of developing and realising benefits in large scale / complex organisations, including leading concurrent pieces of work of varying degrees of complexity, size and duration, • Practical experience of utilising available evidence and developing benefits profiles to support business case approval., • Proven ability and experience of managing senior stakeholders, • The assessment of likely benefits realisation, • Data analysis, interpretation and presentation skills, • Experience of work with MS Office tools (excel, word, powerpoint), • Experience of using Power BI dashboards and reports, • Supporting the production of board level reports., • Operating and delivering projects in the public sector, • Experience of supporting the development of a benefits management service and delivering service improvements., • Project management experience., • Experience of using MIRO.

Salary: £38,682 to £46,580 a year Contract: Permanent Working Pattern: Full-time, Flexible working Reference Number: G Job summary As a service designer, you will design the end-to-end journey of a service. You will help users complete their goals and government deliver a policy intent. Your work will involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government. You will work independently to develop designs based on evidence of user needs and organizational outcomes and will mentor junior designers and researchers. What do we offer? • 27 days leave (increasing with length of service) plus 8 bank holidays, • Flexible working (we are happy to discuss options such as compressed hours), • Flexi time, • Hybrid working model, • Career development, • Active wellbeing and inclusion networks, • Excellent pension, • NHS Car lease scheme, • You work in an agile way and have an awareness of agile tools and how to use them., • You listen to the needs of technical and business stakeholders and interpret them clearly for both technical and non-technical audiences., • You work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks - both internally and across other government agencies., • You are responsive to changes in technology that may impact designs, adapting your approach accordingly., • Evidence - and context-based design - you absorb large amounts of conflicting information and use it to produce simple designs to meet user needs., • You identify, communicate, and work within constraints, such as policy or legislation, recognising options that will help balance user need and expectation., • You contribute to best-practice guidelines around user-centred design and agile ways of working., • You have knowledge of HTML, CSS, and JavaScript prototypes, as well as Government and other design systems., • You approach prototyping as a team activity, actively soliciting prototypes and testing with others for feedback., • You recognise and define the design and implementation of strategy, provide guidance for the evaluation of strategies and policies to ensure business requirements are being met and exceeded where possible., • Working in an Agile way - you work in an agile way and have an awareness of agile tools and how to use them. You advise colleagues on how and why agile methods are used and provide a clear, open, and transparent framework in which teams can deliver. You adapt and reflect and are resilient to challenges. You see outside of the design process., • Communicating with others - you listen to the needs of technical and business stakeholders and interpret them clearly for both technical and non-technical audiences. You build positive relationships within the team and with stakeholders and influence expectations. You are flexible and communicate both proactively and reactively. You facilitate difficult discussions within a multidisciplinary team, with diverse senior stakeholders and potentially difficult dynamics where the audience may not be familiar with user-centred design., • Community collaboration - you work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks - both internally and across other government agencies. You use your initiative to identify problems or issues in the team dynamic and rectify them. You proactively pull out issues about design and research through agile health checks to provoke the best responses., • Digital perspective - you are responsive to changes in technology that may impact designs, adapting your approach accordingly. You make decisions to meet user needs in the government context. You understand the importance of assisted digital, design, and making decisions to meet users' needs and organisational outcomes., • Evidence - and context-based design - you absorb large amounts of conflicting information and use it to produce simple designs to meet user needs., • Experience of working within constraints you identify, communicate, and work within constraints, such as policy or legislation, recognising options that will help balance user need and expectation. You help prioritise and challenge constraints and adapt your approach depending on the scenario. You ensure design standards are being met., • Leadership and guidance - you contribute to best-practice guidelines around user-centred design and agile ways of working. You understand the sustainability and consequences of your design decisions and make design decisions characterised by managed levels of risk and complexity. You resolve technical design disputes between wider peers and indirect stakeholders, considering all views and opinions. You understand the importance of team dynamics and collaboration for good user-centred design, and can receive and deliver feedback appropriately., • Prototyping in code - you have knowledge of HTML, CSS, and JavaScript prototypes, as well as Government and other design systems. You understand coding for different screen sizes and accessibility needs., • Prototyping - you approach prototyping as a team activity, actively soliciting prototypes and testing with others for feedback. You establish the best designs that work across all touchpoints and channels including offline, conveying service blueprints and service mapping to your colleagues and stakeholders. You are able to balance strategy and user need and approach service design strategy from end to end., • Strategic thinking - You recognise and define the design and implementation of strategy, provide guidance for the evaluation of strategies and policies to ensure business requirements are being met and exceeded where possible. You work within a strategic context and communicate to your team how activities will help meet strategic goals. You understand the development of strategy and policies within a design context at the NHS Business Services Authority, and keep abreast of wider best practice across government. You advocate for user-centred design., • Undertake additional duties and responsibilities in line with the overall purpose of your role., • Demonstrate NHSBSA (NHS Business Services Authority) values and Core Capabilities in all aspects of your work., • Promote and foster your own and colleagues safety and well-being., • Contribute to a culture that values diversity and inclusion., • Other Designers, • Solution Designers, • Testers, • Developers, • Change Team, • Internal and external clients and customers, • Internal and external Stakeholders, • Delivery Managers, • Professional Lead Design, • Excellent communication skills to listen and respond to the needs of a range of audiences and interpret them clearly for both audiences., • Both proactive and reactive in communication. Able to engage in various feedback types, choosing the right style at the appropriate time and ensuring the discussion and decision stick., • Able to cope in complex environments, prioritise effectively and identify and work within constraints., • Able to apply best practices, deal with challenging situations and adopt a flexible approach to work and working hours., • Ability to wireframe, blueprint, and visualise data to play back to a range of technical and non-technical audiences., • Knowledge of interaction and content design, with an ability to demonstrate knowledge of user-centred service design outcomes., • Knowledge of and passion for user-centred design practices for both public-facing and internal services and applications., • Knowledge of accessibility standards and guidelines and how to apply these standards to your work and others work., • Knowledge of standards such as NHS Service Standard, GDS Service Standard, ISO., • Familiar with frequently adopted design frameworks such as NHS design system, GOV.UK design system, BBC's Global Experience Language (GEL). Experience with design patterns and their iteration., • Proven ability to transfer and develop skills and knowledge into new areas at short notice., • Proven experience working as a designer supporting a product team and working with users and stakeholders to develop design concepts., • Experience in providing service design advice, embedding good practice, and making important decisions based on research to improve products and services., • Proven industry experience of applying design knowledge in service design and applying that to real-world applications., • Experience in designing user interfaces. Able to demonstrate service design skills and fulfil user needs in your designs., • Able to demonstrate your process in designing and building new digital services or improving existing ones., • Experience in working effectively with cross-disciplinary teams and ensuring that making design decisions is based on design knowledge, user research and knowing the user journey., • Experienced in creating concepts to explore potential solutions and meet requirements., • Experience in making complex things simple for users by distilling complex data and information into understandable and straightforward forms., • Experienced in identify and implement solutions for assisted digital., • Experience of improving services, considering multiple touchpoints and channels including digital, paper, and assisted digital routes., • Experience in working in an agile/lean development process., • Experience in designing for users with low digital skills and/or designing for users with physical and cognitive impairments., • Experience in design using GDS standards., • Experience developing new functionality and services within an online or business., • Able to demonstrate strategic thinking and provide design consulting and leadership., • Professionally qualified to degree level or equivalent professional experience or willingness to work towards.

Salary: £47,810 to £54,710 a year Contract: Permanent Working Pattern: Full-time Reference Number: G Job summary Here at NHS Business Services Authority, we have a growing digital agenda. An opportunity has arisen for a Lead Developer to join our Digital, Data and Technology Directorate. As a Lead Developer, you will provide expert knowledge within the software development community to actively develop, implement and enable on-going support of services. You will lead and enable the growth of skills within the team. This is a perfect opportunity for someone who has a passion for software development, an eye for detail and experience working collaboratively within a multi-disciplinary team setting. You will also have experience of working with Java/Spring in a professional environment. You will lead on exciting projects which will make a difference. You will work closely with stakeholders, forming a deep understanding of customer and organisational requirements, translating requirements into user stories to create deliverable features. What do we offer? Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it. 27 days leave (increasing with length of service) plus 8 bank holidays. Opportunities for development Active well-being and inclusion networks Excellent pension Various salary sacrifice schemes Employee Assistance programme, offering free 24/7 support for you and your loved ones Access to a wide range of benefits and high street and online discounts Main duties of the job • Analysis of requirements, design and development of applications to meet business needs., • Analysis, investigation and resolution of complex ICT issues, within new and existing services., • Software development lifecycle, including but not limited to developing code based applications, quality assurance and test processes, and supporting in a 2nd/3rd line environment., • Rapidly absorbing highly complex technical and business information.Identifying risks and escalating them as appropriate., • Working collaboratively within a multi-disciplinary team setting, both internal and externally., • Management of own work and others work to meet deliverables, • Pro-active approach to self-learning and continuous professional development., • Specialist knowledge consistent with attainment of degree level qualifications., • Business change and rationalisation of systems processes and services., • Analysis of requirements, design and development of applications to meet business needs., • Analysis, investigation and resolution of complex ICT issues, within new and existing services to enable business continuity and resolve major incidents., • Use of version control systems such as Github/Gitlab, SVN, • Knowledge of design principles (Object oriented design; common design patterns; responsive web design; security by design; government service design), • Experience of frameworks and approaches to support DevOps culture and a Continuous Deployment environment., • Awareness of digital channel shift and approaches, • Working knowledge of cloud, Windows and Unix environments, • Extensive knowledge of software development lifecycle, including but not limited to developing code based applications, quality assurance and test processes, and supporting in a 2nd/3rd line environment., • Extensive knowledge of one or more of the following: Agile, Java/Spring, Node.js/Express, AWS Lambda, HTML/ CSS/ JavaScript, SQL., • Significant Experience of performing a range of varied work activities in a range of structured and unstructured environments., • Communicating complex technical information easily to both technical and non-technical people., • Training, mentoring, coaching and sharing best practice with a range of staff., • Rapidly absorbing highly complex technical and business information to learn new technologies keep skills up to date and adapt to change., • Identifying risks and escalating them as appropriate., • Writing and maintaining system documentation., • Developing and maintaining clean, production ready code across a variety of programming languages and frameworks., • Presenting work at user groups and conferences, • Meeting strict service requirements (KPIs, SLAs, OLAs), • Front-end web development skills, • Create or design workable prototypes., • Developing or supporting large scale or highly critical services., • Upgrading, converting, modernising or digitising applications/services., • Identifying, assessing and managing risk., • Knowledge of SQL and its use in one or more DBMS (Oracle, PostgreSQL, SQL Server, DB2)., • Interaction with a range of external, third party suppliers, • Experience of GDS type design principles in action - "coding in the open", • Degree calibre with relevant in-depth knowledge of the subject matter OR, • Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc)

RPS Group has an exciting opportunity for a P6 Planner to join our Water Team in Warrington, looking after projects related for a variety of major long-term water industry frameworks across the UK. About The Team: RPS Water Consulting is a team of Engineers, Modellers, and Data Analysts providing Asset Management and Operational Strategy development, to our Water Industry clients to support business planning and delivery. This is an evolving industry, providing challenges and opportunities that require innovation, dedication, and teamwork to help us meet our clients' needs. Our Water Consultancy business has a range of prestigious AMP8 programmes leading into AMP9 and beyond, where you'll be securing your career for the next 20 years, leaving a lasting legacy! About You: As a key member of the Water Consultancy business, your role as P6 Planner is critical to helping us deliver great projects for our Water Industry clients. You will be working alongside a multi-disciplinary team of water project experts on a range of capital delivery projects. You will have a substantial opportunity to contribute to the success of optioneering, outline and detailed design projects across the North West. Our scope of work encompasses a wide range of technically demanding projects in the field of Wastewater Infrastructure that require strong project controls. By joining us, you're not just taking on exciting projects and collaborating with leading minds. You're making a meaningful impact on millions of lives the UK, leaving a legacy for generations to come. As a valuable member of our team, you'll play a crucial role in the water industry, and work with the largest water companies in the region, ensuring a positive and enduring influence on the communities we serve. If you're ready to contribute your skills and expertise to a dynamic and innovative environment, we invite you to join us on this Your Responsibilities: As a P6 Planner you will be responsible for working as part of a small team in the planning function of utility projects. This will include the production, updating and monitoring of programmes using Primavera P6 under NEC 3&4 Forms of Contract. Develop and maintain detailed project schedules using Primavera P6 software. Coordination of input into the programme from the construction team and take the "lead" on programme development. Ensuring the production of up-to-date programmes throughout the duration of projects using P6 Reviewing construction progress with input from the project team and producing reports as necessary Highlighting areas of concern in the construction progress and reviewing mitigation measures with the project team; including compensation events, the cause and effect that this will have. Assisting Project Teams with planning related matters and attending meetings with project teams and clients Responsible for collation of progress information & production of progress reporting as required. Create, update, and maintain comprehensive project schedules in Primavera P6 and Microsoft Project. Conduct Project Controls, including cost forecasting, earned value management, risk assessment, and change control. Provide Schedule Analysis and Reporting. Prepare and deliver regular project progress reports and analysis. Collaborate with Project Teams to provide scheduling advice, support change management, and resolve scheduling issues. Ensure Data Accuracy and Integrity. Provide Programme Manager with monthly reporting Drumbreat. Ad hoq client site visits to Lingley Mere (Warrington). Ability to travel to multiple sites as and when the Client requires this. Noting - two of the main sites are in Kendal and Warrington Skills, Knowledge, and Experience: Expert user of Primavera P6 software. A detailed understanding of infrastructure projects, how they are designed, constructed, and commissioned. Able to accurately define project schedules and plan with clarity. Deep understanding of Project Control principles and techniques, including proficiency in budget and spend management, change control, data analysis, and trend analysis. Excellent analytical and problem-solving skills. Ability to effectively communicate complex technical concepts to diverse stakeholders. Detail-oriented with a focus on accuracy and quality. Flexibility to adapt to changing project requirements and priorities. Qualifications: Bachelor's degree in a relevant discipline. Relevant certifications (e.g., PMI-SP, PSP) (Desired) Valid UK driving licence. #LI-MM1 TPBN1_UKTJ

A locum dentist is needed, offering up to £600/day with flexible hours for NHS contract delivery.