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Customer Care Agent - Birmingham, West Midlands \n \nAbout Us \n\n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. \n\n We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n\n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n\n At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. \n\n About the Role \n\n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n\n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n\n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n\n What You'll Do \n\n\n\t • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.\n\t, • Support and engage with our customers with their global business travel requirements\n\t, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.\n\t, • Exceed customer expectations e when managing bookings, queries and requests.\n\t, • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate\n\t, • Who have great communication skills, fluency in English, both written and spoken is essential.\n\t, • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.\n\t, • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.\n\t, • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.\n\t, • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.\n\t, • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.\n\t, • Embody our values, add to our company culture and are passionate about travel.\n\t, • Native or fluent level of English.\n\t, • Experience in a customer facing role whether that be retail or call centre environment.\n\t, • Experience supporting customers via email, live chat, and phone are a benefit.\n\t, • Receive competitive compensation and equity ownership in Perk\n\t, • Perk offer the real living wage for this role\n\t, • Rest and recharge with 25 days of annual leave plus bank holidays\n\t, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex\n\t, • Plan for your future with our qualifying earnings company pension plan with Aviva\n\t, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen\n\t, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence\n\t, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus\n\t, • Join our unforgettable Perk events, including our spectacular annual summer party\n\t, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones\n\t, • Focus on your family with 12-16 weeks' paid parental leave\n\t, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes\n\t, • Broaden your horizons with up to 20 "Work from Anywhere" days per year\n\t, • Stay savvy with access to a wide variety of discounts and rewards\n\t, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years\n\t, • Office based in our Birmingham City Centre office 5 days / week\n\t, • Working hours are on a rotational basis between 8am - 7pm\n\t, • Weekly working hours will be 37.5\n\t

Are you an experienced Accounts Senior looking to join a modern, forward-thinking firm where your development genuinely matters? I'm working with a growing, people-focused accountancy practice in Warrington that's known for its supportive culture, strong progression opportunities, and genuinely enjoyable working environment. This is a fantastic opportunity for an ambitious Accounts Senior, keen to take the next step in their career within a firm that values both performance and people. Accounts Senior Responsibilities Preparation of year-end accounts for Limited companies (FRS102a & FRS105) Preparation of accounts for Sole Traders, Partnerships, and LLPs Completion of Corporate, Personal, and Partnership tax returns Supporting Managers with ad hoc assignments (e.g. cash flow forecasting) Preparation of management accounts Supervising and supporting junior team members / trainees Accounts Senior Attributes Experience working in a practice environment in an Accounts Senior capacity Strong technical knowledge across accounts preparation and tax compliance Confident using software such as Xero, Sage, and other accounting/tax platforms Excellent communication and interpersonal skills Ambitious, proactive, and keen to progress within a growing firm Enjoys working as part of a collaborative, social team Accounts Senior Benefits 27 days holiday + bank holidays Your birthday off every year Life assurance (4x salary) Employee Assistance Programme Free parking Flexible working options Enhanced maternity & paternity pay Salary sacrifice schemes Long service awards Plus a genuinely standout culture: Regular social events (including summer games, themed lunches & team activities) Health & wellbeing initiatives (yoga, meditation & more) Ongoing development, leadership training & clear progression pathways If you're looking for a role where you can develop, progress, and actually enjoy where you work • then APPLY NOW. TPBN1_UKTJ

Are you an ambitious Accounts Semi Senior looking to step up in a modern, forward-thinking firm where your development genuinely matters? I'm working with a growing, people-focused accountancy practice in Warrington that's known for its supportive culture, strong progression opportunities, and genuinely enjoyable working environment. This is a fantastic opportunity for a driven Accounts Semi Senior, keen to build on their experience and progress within a firm that truly invests in its people. Paying £28000 - £35000 DOE Accounts Semi Senior Responsibilities Preparation of year-end accounts for Limited companies (FRS102a & FRS105) Preparation of accounts for Sole Traders, Partnerships, and LLPs Assisting with Corporate, Personal, and Partnership tax returns Supporting Managers with ad hoc assignments (e.g. cash flow forecasting) Preparation of management accounts Supporting and working alongside junior team members / trainees Accounts Semi Senior Attributes Experience working in a practice environment in an Accounts Semi Senior / Assistant role Working towards ACA / ACCA (or keen to start) Good understanding of accounts preparation and basic tax compliance Experience using software such as Xero, Sage, or similar Strong communication and interpersonal skills Motivated, proactive, and eager to develop within a growing firm Enjoys working as part of a collaborative, social team Accounts Semi Senior Benefits £28,000 - £35,000 salary (depending on experience) 27 days holiday + bank holidays Your birthday off every year Life assurance (4x salary) Employee Assistance Programme Free parking Flexible working options Enhanced maternity & paternity pay Salary sacrifice schemes Long service awards Plus a genuinely standout culture: Regular social events (including summer games, themed lunches & team activities) Health & wellbeing initiatives (yoga, meditation & more) Ongoing development, leadership training & clear progression pathways If you're looking for a role where you can develop, progress, and actually enjoy where you work - then APPLY NOW. TPBN1_UKTJ

Marketing Coordinator The Role: Reporting to the Senior Marketing Executive, the Marketing Coordinator is responsible for a variety of tasks including, but not limited to; copywriting, graphic design, social media management, administrational duties and generally assisting the marketing team. Training will be offered in all areas of marketing. Key Responsibilities: Copywriting The Marketing Coordinator will have a strong level of English/creative writing skills in order to write copy for internal and external communications. Assist in the creation of marketing literature including case studies and promotional material. A strong eye for detail to help with proofing before signing off with things such as literature, social media posts, communications and PR.Creative Tasks Support the Marketing team with elements of graphic design that will be utilised on internal and external media by using Adobe Creative Suite. Support with elements of photography and videography. Assist with video editing projects and tasks. Create PowerPoint presentations to support the overall business with winning work and sharing information.Social Media Management Management of social media channels including content creation and reporting. Support with producing a social media campaign plan for the year ahead. Reply to social media messages or comments.Assist the Marketing Team Support with corporate events including corporate social responsibility work. Assist the Marketing team with daily support. Carry out administration tasks for the team. Support with the development of a new B2B website.Key measures & targets: Proofing of work and writing copy Complete tasks on or before deadlines Provide consistent content for social media postsKey relationships: Marketing Team Sales Team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Great eye for detail Strong level of English/creative writing Strong team working abilities Good reliability and integrity Flexibility and willingness to adapt to different tasks and projectsDesirable Adobe Creative Suite knowledge Some experience of working in similar industries Knowledge of digital marketing (SEO, PPC, social media marketing etc.) Qualifications in English/creative writing or similar Qualifications in business, marketing, IT or similar About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awardsHow to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to