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Job Description About the role We’re looking for a dynamic Business Development & Relationship Manager (BDRM) to lead growth across the South East. Our South East spans Lincoln to London and Kent to Portsmouth This is a strategic BD role where you’ll identify demand, build trusted partnerships with commissioners, and shape opportunities into services that can be delivered successfully. You’ll own the full journey — from pipeline development through to mobilisation and occupancy — ensuring services are not only won, but set up to succeed. Why this role stands out End-to-end ownershipYou own the full lifecycle — from identifying opportunity and shaping solutions through to conversion, mobilisation and long-term success. You can win and deliverWith support from Assessment, Operations, Quality, Finance, PBS and Marketing, you have the infrastructure to deliver what you win — not just sell it. Real impact, not just growthThis is about developing safe, sustainable services — not chasing volume. Scale with influenceWith 30+ years’ experience and national reach, Lifeways gives you the platform to operate with credibility and at pace. Disciplined growthWe focus on the right opportunities — ensuring what we win is appropriate, deliverable and sustainable. What you’ll focus on • Developing and owning a high-quality pipeline of opportunities, • Building strong relationships with commissioners, NHS and local authorities, • Shaping commercially viable, outcome-led service models, • Leading opportunities through conversion, mobilisation and occupancy, • Working cross-functionally with Operations, Assessment, Quality, Finance and HR to ensure services are deliverable and sustainable, • Acting as a credible external partner and internal advocate for the customer This is a role for someone who enjoys both building opportunity and seeing it through. What you’ll bring You’re a proven Business Development professional who: • Has experience identifying, shaping and converting new business opportunities, • Builds strong relationships with senior stakeholders and commissioners, • Understands the link between commercial success and operational delivery, • Is motivated by impact and credibility — not just numbers, • Thrives in a role with ownership and visibility Experience in health, social care or a related sector is highly valuable — but what matters most is your ability to turn demand into deliverable services. Why join Lifeways At Lifeways, families are partners, not observers. We are investing in our people, systems and services to strengthen quality, improve outcomes and build sustainable models of care. We also recognise our journey — and are committed to continually improving how we align growth, assessment and delivery to ensure what we promise is what we deliver. For Business Development professionals, that means representing an organisation that is not only ambitious — but increasingly credible in the market. This is growth with purpose. #LI-SV1

We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Managerto join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £40,000.00 per annum, working 40 hours per week. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Our domestic abuse services provide safe, high-quality accommodation and support to women and children fleeing abuse. Through trauma-informed and survivor-led approaches, we help individuals recover from trauma, rebuild confidence, and move towards greater independence and safety. The Opportunity This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse. As Service Manager, you will oversee the day-to-day delivery and ongoing development of the service, ensuring high standards of safety, safeguarding, support, and housing management are consistently maintained. You will lead and motivate a dedicated frontline team to deliver person-centred, trauma-informed support that empowers survivors to recover, rebuild, and achieve positive outcomes. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management • Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse. Safeguarding, Risk and Safety Management • Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused. Staff Leadership and Performance Management • Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes. Quality Assurance, Partnerships and Service Development • Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery. Compliance and Professional Practice • Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards. About you: Knowledge and Experience • Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families. Skills and Abilities • Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Personal Qualities • Commitment to delivering person-centred, empowering, and inclusive services. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

About the opportunity At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in London Borough of Havering working 21 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: • An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them., • Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles., • You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds., • The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities., • Confidence using IT systems to maintain accurate and confidential records., • A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences., • The ability to travel independently., • The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: • Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances., • Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences., • Deliver support through home visits, telephone contact and partnership working other professionals., • Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably., • Manage a defined caseload, maintaining accurate, respectful and confidential records., • Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support., • Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement., • Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance. Interviews for this role have been provisionally scheduled to take place via Teams w/c 1st June 2026 About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Job Title: Multi Trade Operative (Plumbing/Carpentry) Contract Type: Permanent Salary: £39,080.97 per annum Working Hours: 40 hours per week, full time Working Pattern: Monday to Friday Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Multi Trade Operative (Plumbing/Carpentry) The role is to carry out general multi trade works for planned maintenance upgrades, including, but not limited to kitchens and bathrooms. Sites will mainly be occupied by our customers and the locations will be across the organisation’s stock. The successful candidate will be provided with a van, fuel card and all PPE.About you We are looking for someone with • Experience within the construction sector • A good understanding of legislation in maintenance and property management • Good standard of education Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.Role Profile • Carrying out general multi trade activities including painting and decorating, tiling, and plastering etc. in accordance with One Direct’s performance specifications. • Carrying out routine carpentry and plumbing tasks as required. • Completing works in accordance with the current Building Regulations Approved Documents and the Regulatory Reform (Fire Safety) Order 2005. • To work flexibly as part of a team to deliver the annual component replacement target. • Responsible for carrying out all jobs allocated via One Serve and to meet with all necessary system requirements from start through to completion. • Responsible for maintaining, replenishing and keeping records of materials issued for van stock on One Serve. • Ensuring Health and Safety procedures and processes are followed at all times. • Demonstrate excellent customer service standards and a work ethic that avoids complaints. • Responsible for carrying out other duties as deemed necessary by your line manager. If these duties are of a greater level of responsibility or skill of those required in the post then full training and appropriate supervision will be provided • Ensure that responsibilities for Health and Safety are properly understood and discharged as defined in One Direct’s Health & Safety Policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people. • Comply with the Equal Opportunities and Diversity Policy • Comply with the data protection act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public) • To carry out any other reasonable duties as requiredPerson specification Knowledge, Skills and Experience Essential • Experience within the construction sector • A good understanding of legislation in maintenance and property management • Good standard of education • Good customer service skills • Effective communication skills, both oral and written • Self-motivated, assertive and confidentDesirable • Proven track record of problem solving, identifying and resolving issues promptly • Possessing resilience and ready to take responsibility • Housing and/or buildings knowledge • NVQ 2 or NVQ 3 qualifications in painting and decorating, and/or plastering, and /or tiling would be desirable.

Role – Principal Consultant Technology – Oracle Fusion HCM Cloud Location – UK Job Description We're looking for an Oracle Fusion HCM Payroll Functional Architect to implement and support Absence, C&B, and Payroll modules for UK public sector clients. You'll need expert knowledge of UK payroll processes and proven experience with Oracle Global Payroll/Absence Cloud, guiding projects through the SDLC and translating complex solutions for diverse audiences. Your role As an Oracle Fusion HCM Consultant, you'll be instrumental in providing impactful solutions to our clients. Your focus will be on the implementation and ongoing support of Oracle Fusion HCM modules, specifically Absence Management and Payroll for the UK public sector. You'll need a deep understanding of all UK Payroll, Pension, and Absence processes, backed by practical experience with Oracle Global Payroll/Absence Cloud in the UK public sector. You'll also lead client engagements, discussing integrations, data migrations, and reporting across relevant modules. A key part of your role is translating complex technical solutions into clear insights for diverse audiences, from technical teams to senior management. You'll guide projects through the Software Development Life Cycle (SDLC), ensuring smooth delivery and top system performance. Responsibilities: • Lead and execute the implementation of Oracle Fusion HCM, specifically focusing on Absence, Oracle Compensation & Benefits (C&B), and Payroll modules for UK clients., • Demonstrate expert proficiency in all aspects of UK Payroll, Pension, and Absence processes., • Apply hands-on experience in Oracle Global Payroll/Absence Cloud, particularly within the UK Public sector., • Conduct System Integration Testing, support User Acceptance testing and Payroll Parallel Reconciliation (PPR) and support hyper care, • Utilize extensive knowledge of HCM technical tools, including HCM Data Loader (HDL), HCM Extract, BI reporting, Fast Formulas, and Payroll Batch Loader., • Effectively discuss complex technology solutions to diverse audiences, including technical, business, and management teams, walkthrough of Business Process Specification documents, Configuration Workbooks, Testing, Change Requests, • Lead customer discussions pertaining to integrations, data migrations, and reports related to Payroll, C&B, Absence, and other relevant modules, • Apply comprehensive knowledge and experience across the full Software Development Life Cycle (SDLC) including Conference Room pilots (CRPs)/Playback sessions, training content preparation and imparting Training Required: • Should have a minimum of 12+ years of experience in implementation of Oracle Fusion HCM for Absence, C&B and Payroll modules for UK, • Candidate should be proficient in all the UK Payroll, Pension and Absence Processes, • Hands-on experience in working on Oracle Global Payroll/Absence Cloud for UK Public sector clients, • Knowledgeable on HCM technical tools including HCM Data loader (HDL), HCM Extract, BI reporting, Fast Formulae, Payroll batch loader., • Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams, • Ability to lead the discussions with the customer teams for integrations, data migrations and reports related to Payroll, C&B and Absence and other modules, • Knowledge and experience with full SDLC lifecycle, • Preparation of Status reports with RAG, highlighting risks and mitigations and maintaining RAID log Preferred • Should be an excellent planner when it comes to perform release planning and other delivery planning., • Should have excellent problem-solving skills, • Responsible for Coaching and mentoring team members with experience of managing 5+ team members, • Experience with Lean / Agile development methodologies Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: • High analytical skills, • High customer orientation, • High quality awareness About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. “All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”

Cakewalk is building Access Management for the age of AI agents. Every company runs on dozens of apps, hundreds of users, and a growing number of AI agents. Keeping track of who has access to what is a nightmare. We're fixing that. Cakewalk automates access management for humans and AI agents alike: who has access to what, when, and why. Built by a team that's done it before at McKinsey, Klarna, Pleo, Google, and Facebook. Backed by $10.5M from Kindred, Vertex, Fly, and Seedcamp. We're just getting started. What you'll do • Build the GTM machine/ Automate the repeatable bits — onboarding flows, internal tooling, customer-facing utilities. Replace ten hours of manual work with one good script., • Run the trial/ Own technical trials end-to-end. Configure environments, build POCs, and turn "interesting" demos into "we have to have this" moments., • Get on calls/ Partner with sales on technical buyers (IT, Security, Ops) and with CS on customer rollout calls. You're the person in the room when the questions get hard., • Close the loop on support/ Jump on customer support tickets, debug fast, and ship fixes. You care about the customer outcome, not just the handoff., • Make integrations real/ Set up, debug, and ship integrations for prospects and customers — APIs, SSO, SCIM, IdPs, the lot. If it connects, you make it work., • Think commercially/ You understand that every integration, trial, and ticket has revenue attached. You prioritise accordingly and help the team close., • Be the bridge/ Translate between product, sales, and customers. Surface patterns from the field, ship lightweight fixes, and influence the roadmap with real evidence., • Figure it out/ This is a brand new role. No GTM Engineering team before you. No inherited playbook. Just real customers, a strong product, and the freedom to build. In a nutshell/ Own the full stack of technical GTM — integrations, trials, customer and prospect calls, support, automation. Where sales meets CS meets product, you're it. Who you are • 2–3+ years in a hands-on technical-meets-customer role — Solutions Engineer, FDE, Sales Engineer, Implementation Engineer, or similar, • Comfortable with APIs, SSO/SCIM, scripting, and reading docs faster than most read email, • You've shipped integrations end-to-end and stood next to customers when they went live, • Commercial instinct — you get that GTM work moves revenue, and you act like it, • AI-native & automation-first: you reach for code before headcount, • You explain technical things clearly to non-technical buyers — and vice versa, • You don't need a playbook. You write it. What we offer • £55k - £65k base + 20% OTE and meaningful equity, • First GTM Engineering hire at a category-defining company, • A direct path to building and leading your own function, • 3 days/week in our London office, 2 days flexible, • High ownership, low ego Apply or reach out directly. E: joe.hambleton@getcakewalk.io M: +447808644880

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK. The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: As a Principal System Architect (PSA), you will lead the end‑to‑end architectural design, development, and implementation of complex, enterprise‑grade solutions on the Pega platform. You will collaborate with cross‑functional teams and senior stakeholders to ensure that technical solutions align with business objectives, industry standards, and client expectations. Your deep expertise in Pega architecture, combined with strong leadership and communication skills, positions you as a trusted advisor on large‑scale transformation programs. You will guide teams, influence strategic decision‑making, and drive technical excellence across engagements. As a member of our team, you will have the opportunity to: • Lead Pega Architectural Design & Delivery, • Architect, design, and oversee the implementation of scalable, high‑performance Pega solutions that meet business and technical requirements., • Establish Best Practices & Frameworks, • Define and enforce Pega development standards, methodologies, guardrails, and reusable frameworks to drive consistency and technical excellence., • Partner with senior stakeholders and clients to define technical strategies, solution roadmaps, project scope, and architectural direction., • Guide, mentor, and support teams of system architects and developers throughout the full solution lifecycle, ensuring quality, compliance, and best‑practice implementation., • Maximize solution portability and maintainability by leveraging Pega best practices, reusable assets, and platform capabilities., • Lead performance tuning, scalability assessments, and system optimization initiatives to ensure robustness, efficiency, and production‑grade stability., • Technical Problem Solving & Risk Management, • Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices., • Stakeholder Engagement & Communication, • Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non‑technical audiences. We are looking for experience in the following skills: • 12+ years of experience designing and implementing enterprise‑level solutions, with significant focus on Pega out of which at least 4 years working as Pega LSA., • Deep expertise in Pega architecture, center-out architecture, Pega Infinity, case management, integration patterns, and BPM concepts., • Proven experience leading large‑scale Pega implementations in complex enterprise environments., • Strong knowledge of Object‑Oriented concepts, solution design principles, and enterprise integration strategies., • Hands‑on leadership experience in Agile/Scrum delivery environments., • Demonstrated ability to mentor architects and developers, fostering technical growth and quality delivery., • Excellent communication, stakeholder management, and decision‑making skills., • Pega certifications preferred, including:, • Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24, • Industry or functional domain expertise (Government, financial services, telecom), • Experience with Intelligent Automation, Customer Engagement, or AI‑driven decisioning using Pega capabilities., • Prior consulting or professional services experience working directly with clients., • Experience deploying Pega solutions on cloud platforms (Pega Cloud, AWS, Azure)., • Experience mentoring and developing junior technical staff. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at _

Customer Service Team Leader | Online Healthcare Provider £35,000 p.a Croydon, London Full time Permanent Are you a customer service professional with experience working in the healthcare sector? Do you have a proven track record of driving agent performance within a contact centre environment? Compass Associates are proud to be working with a highly reputable fast-growing online healthcare provider delivering safe, regulated healthcare solutions to patients across Europe and beyond. As they continue to scale into new markets, the customer service function is expanding to support increased demand and as a result, they are now looking for a Customer Service Team Leader to join the team. The successful applicant will help lead, coach and support the international customer service team whilst ensuring the business continue to meet the highest standards of healthcare regulation and patient care as they continue to grow and expand across the globe. Responsibilities: • Monitor daily agent productivity and performance against KPIs (calls, chats, emails, abandonment rates, response times), • Conduct quality assessments and ensure adherence to Care Quality Commission (CQC) and healthcare regulations, • Handle escalated and complex customer queries, including medication side effects, pharmacy stock issues, payment problems, and order rejections, • Support training, onboarding, coaching, and development of customer service agents, • Produce productivity and quality reports for senior stakeholders, • Manage complaints and identify trends to improve overall service delivery, • Act as a key link between frontline agents and senior leadership Requirements: • Customer service experience ideally within a healthcare or regulated environment, • Experience leading or supervising a customer service team (contact centre or office-based), • Confidence managing escalations and complex customer complaints, • Ability to thrive in a fast-paced, high-volume environment, • Experience managing remote or internationally distributed teams will be advantageous, • Exposure to NHS, private healthcare providers, or other regulated medical services is highly desirable If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to scodling@compassltd.co.uk Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 worth of vouchers for any successful recommendations.

Senior to Staff level Full Stack Engineer London Hybrid - 4 days in office Permanent Salary - 110-150k (based on experience level) + Benefits, share options, L&D budget and more. Some engineering roles are about shipping tickets. This isn’t one of them. We’re working with a company building genuinely difficult systems at the intersection of AI, infrastructure and real-world operational complexity. The platform itself is focused on helping large organizations better understand, simulate and optimize highly complex operational environments using large-scale data, AI models and real-time system interactions. A huge part of the challenge lies in turning messy, constantly evolving real-world inputs into reliable, scalable and commercially useful systems that customers can actually trust. The team are intentionally language agnostic. They care far less about whether you write Go, Python, Rust or Java… and far more about how you think. The environment would likely suit engineers coming from: high-scale startups, platform teams, AI infrastructure environments, developer tooling companies or complex backend/product engineering organizations. If you’re someone who enjoys solving genuinely difficult engineering problems but can also connect those decisions back to product and business impact, this will probably feel very different to most opportunities currently on the market. Are you someone who: • naturally think in systems, • enjoy unpacking complexity, • can clearly explain trade-offs and architectural decisions, • understand the “why” behind technical choices, • take ownership beyond just implementation, • can move between infrastructure, product and business context comfortably . The strongest engineers here tend to: • ask difficult questions early, • think deeply about scale, latency, resiliency and operational behaviour, • care about communication as much as implementation, • understand customer and product impact, • bring structure and clarity to ambiguous problems, • enjoy collaborative technical discussion and healthy challenge, • platform and infrastructure design

Occupational Therapist Position: Occupational Therapist Location: East London Hours: Full‑time and part-time considered Salary: up to £50,000 About the Company Assistive Technology Ltd — a leading provider of community equipment services for local authorities and the NHS across the UK. My client helps people remain independent at home by supplying, installing, and supporting assistive equipment and technologies. What You’ll Be Doing As an Occupational Therapist / Clinical Advisor you will: • Provide specialist equipment advice and clinical reasoning to referrers, commissioners, and operational teams., • Support development and delivery of high‑quality, cost‑effective equipment services., • Work collaboratively with health & social care professionals to influence best practice., • Review special orders and maximise the reuse of equipment., • Deliver training and demonstrations, and support catalogue accuracy. Who You Are • A degree or diploma in Occupational Therapy, • Registration with the Health and Care Professions Council (HCPC), • Significant post‑qualification experience, ideally with community equipment services and clinical leadership, • Strong customer service and communication skills, • Confident use of Microsoft Office and multiple IT systems Benefits • HCPC / RCOT membership support, • Continued professional development and training, • Generous annual leave (e.g., 33 days inclusive of bank holidays), • Pension and healthcare schemes, • Life assurance, cycle‑to‑work scheme & employee assistance programmes

The Role You'll join the Pharosyn team as an early hire — directly shaping the entire software stack. We are hiring founding engineers with different strengths; you are not expected to be senior across all three domains. AI Engineering -⁠ ⁠Prompt engineering and LLM orchestration -⁠ ⁠Building evaluation frameworks and feedback loops -⁠ ⁠Deploying and operating AI systems reliably in production Data Engineering -⁠ ⁠Ingesting data from heterogeneous sources (APIs, RSS, web scraping) -⁠ ⁠Data modelling, pipelines, and transformation -⁠ ⁠PostgreSQL, vector databases, and medallion-style layering (raw → cleaned → served) Enterprise Infrastructure -⁠ ⁠Multi-tenant SaaS architecture -⁠ ⁠Cloud deployment -⁠ ⁠Security, authentication flows, and production reliability You should demonstrate applied excellence in at least one of these areas, with demonstrated interest across multiple. Core Engineering Philosophy We care deeply about leverage as an engineering principle. We want you to help us build the system that builds the system: -⁠ ⁠The development environment, tooling, and workflows that let a small team move extremely fast without breaking production -⁠ ⁠Tight feedback loops between customer usage, observability, evaluation, and execution (tests, CI, code review) -⁠ ⁠Early architectural choices that scale to a $100m+ product with a lean team -⁠ ⁠Treating developer productivity, reliability, and iteration speed as first-class product concerns You Must -⁠ ⁠Have demonstrated ability to build and ship real products (e.g., shipped SaaS, production pipelines, open-source with users, meaningful side project, startup experience) - show us what you’ve made -⁠ ⁠Have strong core engineering fundamentals and the ability to learn new languages quickly (our current stack includes TypeScript/React, Python, and PostgreSQL) -⁠ ⁠Already use AI coding tools (e.g. Cursor, Claude Code, Copilot) to materially increase output -⁠ ⁠Thrive being given problems and architecting solutions, not waiting for project specs — you should be the best person you know at architecting brilliant solutions to customer problems -⁠ ⁠Bonus points for experience in healthcare, biotech or regulatory data We are primarily targeting exceptional early-career engineers and unusually strong senior engineers who want real ownership at the earliest stage What We Offer -⁠ ⁠£100–130k base salary as a baseline, with flexibility for candidates who bring exceptional depth in one of our core domains. For outstanding senior engineers with relevant experience building and deploying complex systems with enterprise customers, we are open to going meaningfully higher. -⁠ ⁠Meaningful equity — this is a true founding engineer role -⁠ ⁠Direct collaboration with the founders on product and strategy -⁠ ⁠Travel to the US to work onsite with enterprise clients -⁠ ⁠The chance to define the technical culture and architecture of the company from first principles Expectations This is an early-stage startup in a competitive market. The work is demanding and fast-moving: -⁠ ⁠High commitment - this is not a typical 9–6 role. The pace is intense and sustained effort is expected, especially around customer delivery and critical deadlines. -⁠ ⁠Present in the London office (in-person, not remote) -⁠ ⁠High autonomy, high accountability -⁠ ⁠Speed and quality - speed is essential, compromise when necessary but don’t hide behind speed as an excuse for poor quality Values -⁠ ⁠Operational excellence - Move fast, maintain high standards, and take responsibility for the outcome. -⁠ ⁠Ownership - If it’s in your orbit, you own it end-to-end. -⁠ ⁠Intellectual honesty - Say what you think, challenge ideas openly -⁠ ⁠Practical problem-solving - Find a way forward, use the right tools, and ask for help when needed. -⁠ ⁠Continual learning - Keep getting better, update your skills, and adapt as the problem space evolves and transfer those learnings into the product.

Mid-Level to Senior Full Stack Engineer London Hybrid - 4 days in office Permanent Salary - 80-110k (based on experience level) + Benefits, share options, L&D budget and more. Some engineering roles are about shipping tickets. This isn’t one of them. We’re working with a company building genuinely difficult systems at the intersection of AI, infrastructure and real-world operational complexity. The platform itself is focused on helping large organizations better understand, simulate and optimize highly complex operational environments using large-scale data, AI models and real-time system interactions. A huge part of the challenge lies in turning messy, constantly evolving real-world inputs into reliable, scalable and commercially useful systems that customers can actually trust. The team are intentionally language agnostic. They care far less about whether you write Go, Python, Rust or Java… and far more about how you think. The environment would likely suit engineers coming from: high-scale startups, platform teams, AI infrastructure environments, developer tooling companies or complex backend/product engineering organizations. If you’re someone who enjoys solving genuinely difficult engineering problems but can also connect those decisions back to product and business impact, this will probably feel very different to most opportunities currently on the market. Are you someone who: • naturally think in systems, • enjoy unpacking complexity, • can clearly explain trade-offs and architectural decisions, • understand the “why” behind technical choices, • take ownership beyond just implementation, • can move between infrastructure, product and business context comfortably . The strongest engineers here tend to: • ask difficult questions early, • think deeply about scale, latency, resiliency and operational behaviour, • care about communication as much as implementation, • understand customer and product impact, • bring structure and clarity to ambiguous problems, • enjoy collaborative technical discussion and healthy challenge, • platform and infrastructure design

Dispensing Optician -Private Independent Opticians Location: Croydon Salary: £33,000 – £37,000 DOE Employment Type: Full-time | Monday to Saturday rota (1 Saturday off per month) | No Sundays or Bank Holidays Visa Sponsorship: Not available Compass Associates are proud to be working in partnership with a well-established, patient-focused independent optical practice in Croydon who are looking to hire a GOC-registered Dispensing Optician to join their friendly and professional team. This is a fantastic opportunity for a confident dispenser who enjoys delivering exceptional patient care, working with high-quality products, and being part of a supportive environment with genuine long-term career prospects. Located in a busy and well-connected area of Croydon, the practice benefits from a strong and loyal patient base, excellent transport links into Central London, and a diverse community demographic, creating a varied and rewarding dispensing environment. The Role As Dispensing Optician, you’ll play a key part in the patient journey, acting as the vital link between the consulting room and the dispensing process. You’ll provide expert advice, deliver a premium experience, and ensure every patient leaves with the best possible solution for their lifestyle and visual needs. Key Responsibilities • Deliver outstanding customer service with a warm, professional approach, • Support the three-way handover between the Optometrist and patient, • Guide patients through frame and lens selection with confidence, • Take accurate measurements, including the use of digital dispensing tools where required, • Ensure orders are processed smoothly and liaise with suppliers when needed, • Carry out quality checks, fittings, and adjustments to ensure comfort and accuracy, • Complete administration and clinical record keeping to a high standard, ensuring GDPR compliance, • Handle transactions accurately and in line with practice procedures, • Support and supervise Dispensing Assistants, providing training where appropriate, • Assist with minor repairs to spectacles and hearing devices, • Resolve patient queries professionally, escalating where necessary, • Maintain excellent standards of presentation in both personal appearance and practice environment, • Keep up to date with products, clinical techniques, CPD, and GOC requirements Requirements • Previous experience within an optical dispensing environment, • Level 6 Diploma in Ophthalmic Dispensing (or equivalent), • GOC registration, • Strong communication skills with a patient-first mindset, • Confident using IT systems with strong organisational skills, • Positive, adaptable, and motivated to develop within a progressive independent practice Package & Benefits • Competitive salary: £33,000 – £37,000 DOE, • 33 days holiday including bank holidays, • No Sunday or Bank Holiday working, • 1 Saturday off per month, • Company pension scheme (salary sacrifice option available) and Life Assurance, • Incentive scheme, • Staff and family discounts, • Ongoing training and development support, including CPD events, • Company sick pay, • Perkbox, Employee Assistance Programme, and Cycle to Work scheme, • Team-building events and a genuinely supportive culture Interview Process The process is swift and transparent, designed to assess both clinical and cultural fit: • Initial telephone interview with the Practice Manager, • Final on-site interview within the practice Interested? If you’re a GOC-registered Dispensing Optician seeking an opportunity within a well-established independent practice, we’d love to hear from you. This is an excellent opportunity to join a highly regarded independent practice that genuinely prioritises patient care, staff development, and long-term career progression. Contact Ben Warnes Compass Associates – Audiology & Hearing Care Division 07908 224 207 bwarnes@compassltd.co.uk

🚨 Backend Product Engineers 🚨 London | Hybrid | AI x Marketplace x Scale Most marketplaces optimise ads, clicks, and checkout flows. This team is rebuilding an entire global industry from scratch. Think: ⚡ Millions of unique products ⚡ AI-driven inventory & pricing ⚡ Real-world operational complexity ⚡ Systems directly tied to revenue ⚡ Product decisions made at speed They’ve raised significant funding, are growing aggressively, and are looking for backend-leaning product engineers who genuinely care about the customer experience - not just shipping tickets. You’ll own problems end-to-end: search, payments, inventory, logistics, growth systems, AI integrations. Perfect for engineers who: • thrive in ambiguity, • like high ownership, • enjoy startup pace, • want product impact, not siloed backend work Stack: Node.js / TypeScript / AI Tools (open to other languages) London hybrid (3-4 days) This is not a “maintain legacy APIs” role. It’s a “help define how this market works globally” role.

Role: Full Stack Engineer Location: London (Hybrid) Contract: Perm We are a scaling fintech redefining how people interact with financial products. My client platform processes millions of transactions and serves a growing customer base across multiple markets and as they expand, they need engineers who are ready to grow with them. This is a hands on full stack role at the heart of the product engineering team. You will work across backend and frontend, owning features from initial design through to production, and collaborating closely with product and design to deliver experiences that are fast, reliable, and genuinely useful to there customers. They move quickly, we care about quality, and we give the engineers the autonomy to make meaningful decisions. About the role You will build and maintain backend services in NestJS and TypeScript, contribute to their React frontend, and play an active part in technical discussions that shape how their platform evolves. You will work in a team that values pragmatism over process they ship regularly, iterate quickly, and hold themselves to a high standard without getting precious about it. AI tooling is a genuine part of how the team works. We expect you to have developed your own workflow around these tools using them to accelerate delivery, improve code quality, and reduce friction across the development lifecycle. Requirement: • Over 4 years experience as an engineer, • Strong proficiency in TypeScript with practical experience building and maintaining backend services in NestJS, • Confident with React on the frontend, including component architecture, state management, and performance considerations, • Experience with PostgreSQL or similar relational databases, including writing efficient queries and managing schema changes in a live environment, • Working knowledge of AWS and modern deployment practices, including Docker and CI/CD pipelines, • User of AI for day to day tasks, • Strong communication skills and the ability to work effectively alongside product managers, designers, and other engineers, • Worked in industry with heavy compliance

About Esenda Esenda powers over £1.5bn of inbound and outbound payments annually, in the education space - from tuition and catering fees to supplier payments and payroll. We’re a revenue-generating startup with strong product-market fit, and we’re growing fast. Join us now and you’ll work on impactful features that directly shape our platform and make a real difference to our customers. What you’ll do • Design, build, and ship reliable backend services and APIs in Python (Flask) that power core product functionality., • Own features end-to-end: data modelling (Postgres), API design, testing, production rollout and ongoing improvements., • Help uphold strong engineering standards through thoughtful code reviews, testing discipline, clean architecture, and pragmatic decision-making., • Improve service reliability and operability: monitoring, alerting, logging, runbooks, and reducing on-call toil over time., • Work closely with the technical team to scope product ideas, focused on delivering customer-facing outcomes (not just “tickets”)., • Contribute to delivery practices: CI/CD improvements, incremental shipping, and maintaining a high-quality codebase., • You’ll join an on-call rotation (1 week in 4) compensation: paid as an extra £300 per on-call week. What we’re looking for • 5+ years experience building and operating production backend systems., • Strong experience with Python, and hands-on use of Flask (or similar frameworks)., • Solid understanding of Postgres (schemas, migrations, query performance, transactions)., • Experience designing and maintaining APIs (REST; event-driven experience is a plus)., • Comfortable shipping in cloud environments—ideally AWS—and working with modern CI/CD pipelines., • A strong quality mindset: you care about maintainability, security, reliability, and clear documentation. Bonus points for • Payments/fintech knowledge (reconciliation, idempotency, auditability, ledger concepts)., • Experience with distributed systems patterns (queues, background jobs, retries, rate limiting)., • Security experience (threat modelling, OWASP-style concerns, secure API design)., • Familiarity with Terraform. Why join us? • £60k salary + equity, • 40 days holiday (incl. bank holidays), • Pension scheme (3% employer contribution), • Fully remote, UK-based, with 3 in-person meetups per year, • A transparent, collaborative, and supportive culture Our stack (today) • Backend: Python, Flask, • Data: Postgres, • Cloud: AWS, • Edge: Cloudflare, • Infrastructure as Code: Terraform, • Delivery: CI/CD, automated testing, observability tooling How we work • Pragmatic, high-ownership teams with a bias to shipping, • Clear communication, strong collaboration, and continuous improvement, • Code reviews and sensible standards that keep quality high without slowing delivery Interview process • 30-min intro call (role fit, values, ways of working), • Practical exercise (small take-home or pairing session), • Technical interview (backend fundamentals, API design, production thinking), • Team chat + Q&A

Engineering Manager London - Hybrid (2 days per week) The Company Our client is transforming primary care by enabling proactive, preventative healthcare at scale. They support 500+ practices and 4.5 million patients across the UK, helping teams identify risk earlier, act sooner, and deliver care efficiently without extra burden. Their engineering team builds robust, scalable, high impact software that drives real outcomes. As they scale, they are evolving their culture to move fast, raise the bar, and deliver at startup speed. What you will do • Grow, mentor and manage high performing engineering teams with a focus on speed, rigour, and accountability, • Coach engineers to improve technically and professionally, creating a clear growth path, • Implement engineering best practices and raise the quality bar across code, architecture, and delivery, • Help transition the team from early stage startup to an elite engineering organisation with structure, pace, and intensity, • Ensure projects are delivered rapidly, always putting customer needs at the heart of what you do, • Cultivate a high output, high trust culture where engineers take full ownership and move quickly without sacrificing quality, • Recruit, onboard, and retain top engineers who are drawn to a fast, demanding, high growth environment, • Work closely with Product, Design, and Ops to prioritise and execute You might be a fit if you • Have 3+ years of engineering leadership experience in high growth startups or scale ups, • Have seen scale before in a product based environment and are hungry to build it again, • Can support engineering in high velocity environments with clear KPIs and performance expectations, • Know how to balance speed with engineering rigour, shipping fast but rarely breaking things, • Are hands on enough to jump into code or architecture discussions but know how to delegate and empower, • Have a strong product mindset and care about outcomes, not just output, • Are relentless about raising the bar on execution, hiring, and accountability, • Have hands on experience with Python, React, public cloud environments (AWS preferred), distributed systems such as Kubernetes, and infrastructure as code

Job Title: Hearing Care Assistant Location: North London Salary: Competitive base salary About the Company Audiological Science Ltd is a leading provider of audiology services, dedicated to improving the quality of life for our patients. We provide expert care across both NHS and private sectors, blending clinical excellence with patient-focused, technology-driven solutions. About the Role We are seeking a skilled, and motivated Hearing Care Assistant to join our team. This is a patient‑facing role supporting both NHS and private patients across multiple clinic locations. The ideal candidate is compassionate, organised, and confident working in a busy clinical environment. You will play a key role in delivering high‑quality aftercare, troubleshooting hearing aids, and supporting audiologists in day‑to‑day operations. Key Responsibilities • Provide aftercare for hearing aids, including cleaning, re‑tubing, minor repairs, and troubleshooting., • Educate patients on correct use, maintenance, and expectations., • Deliver empathetic, patient‑centred support to help patients adjust to hearing aids., • Maintain accurate patient records and follow data protection requirements., • Manage clinic stock and equipment, ensuring everything is organised and ready for use., • Work collaboratively with audiologists and support smooth clinic operations. Qualifications & Skills • Hearing Care Assistant qualification (University Certificate or equivalent), • Strong communication and interpersonal skills, • Basic computer literacy, • Commitment to delivering patient‑centred care Preferred Skills • Wax removal qualification, • Experience in customer‑facing or clinical environments, • Familiarity with clinical or office software, • Valid UK driving licence (location dependent), • Ability to work independently in a clinical setting Benefits • BUPA private healthcare to support your wellbeing, • Competitive salary with uncapped commission, • Opportunities for professional development and career progression, • Supportive, collaborative, and patient-focused working environment Join Audiological Science Ltd as a Hearing Care Assistant and play a key role in supporting patients on their hearing journey, delivering hands‑on aftercare and compassionate guidance as part of a growing and innovative team!

Job Title - Aesthetic Doctor Location - London Highly attractive salary or fee structure, continual professional development, great working environment with a professional team A bit about us - and why we need you! Sk:n clinics have over 30 years unrivalled client care and millions treated, we want every client to have access to the best in dermatology and skin care treatments, to help them on their journey to confidence in better skin. The Opportunity We currently require an Aesthetic Doctor with accredited training to fulfil Aesthetic treatment sessions across our London clinics, providing out-patient clinics with an emphasis on laser treatments and aesthetic procedures, to include botox and filler injections, as well as minor ops and dermatology consultations. You will maintain an excellent standard of customer care at all times, monitoring the clients' journey from start to finishing ensuring full client satisfaction by offering expert advice on treatments and post treatment aftercare. Our people are our greatest asset and we are interested in hearing from qualified Doctors who are interested in employed or sessional hours with the UK's market leader. As an integral part of the sk:n team, you will work independently offering expert advice during consultations and delivering aesthetic treatments. Our clinics benefit from a robust system of governance with strict protocols for all our treatments and regular audits. All sk:n clinics are registered and inspected by the Care Quality Commission, ensuring exacting clinical standards and peace of mind for our clients. We are a UK market leader within the Aesthetic and Cosmetic industry, providing treatment to thousands of clients every month through our nationwide network of clinics. Our brand has been built over the last 30 years on the foundations of efficiency, knowledge and trust. Our expert team includes renowned consultants, surgeons, doctors, nurses and medical professionals who have decades of experience in delivering world-class treatment and client service. JOB REQUIREMENTS Experience, Qualifications and Personal Qualities: • All applicants must be a qualified Aesthetic Doctor with a valid GMC pin number that can perform minor ops., • Written confirmation of adequate professional indemnity insurance., • Able to provide immunisation records., • Experience in lasers in dermatology are desirable., • Administering advanced Aesthetic procedures are essential by a trusted provider., • Experience of working in a demanding, time governed environment, • Passionate about helping people to achieve greater confidence through better skin, • Formulation of treatment plans

Clinic Operations & Patient Experience Coordinator Richmond, London Full-time Founded in 2013, Smile & Smile is an established independent dental practice entering an exciting new chapter with the relocation to beautifully designed new premises in Richmond, reflecting a modern and progressive vision for patient care and experience. We are looking for an ambitious, organised and personable graduate or early-career professional to join us in a varied front-of-house and operations role within a modern healthcare environment. This is not a traditional receptionist position. The role combines: • Patient experience and front of house, • Clinic operations and administration, • Office coordination, • Marketing and growth support Responsibilities include: • Welcoming and looking after patients, • Managing appointments, calls and emails, • Supporting day-to-day clinic operations, • Assisting with invoices, reporting and staff administration, • Supporting social media, reviews and local marketing initiatives Previous dental experience is not essential. We are particularly interested in candidates from backgrounds such as business, marketing, hospitality, psychology, healthcare or customer experience. We are looking for someone who is warm, professional, organised, proactive and interested in operations, business and growth. This is an excellent opportunity for someone looking for progression and increasing responsibility within a growing independent practice. To apply, please send your CV and a short introduction to: info@smileandsmile.co.uk www.smileandsmile.co.uk

Job Title - Aesthetic Practitioner Location - London (Covering a range of different clinics within the area) Hours - Full Time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our London Clinics. Please note we have many clinics within the London area therefore you will be asked to also work within a range of different clinics within the area if successful. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Senior Software Engineer Are you a developer who loves building products, not just features? Do you thrive at the intersection of robust backend logic, intuitive frontend interfaces, and conversational AI? Are you excited to join a fast-growing, seed-funded startup transforming construction procurement? If you want to own a product from the database to the UI, we’d love to hear from you. About Us At Prolo, we’re reinventing procurement for the construction industry using AI. Our platform helps customers source materials effortlessly across WhatsApp, email, and phone—saving time and money with zero setup. We’re a small, ambitious team of 10 that moves fast, trusts each other, and enjoys building genuinely impactful technology. Your Role As a Senior Software Engineer you won’t just be ticket-crunching. You will own the end-to-end experience of our platform. You’ll be responsible for architecting scalable backend services that power our AI engine while ensuring the frontend experience is world-class. You’ll: • Build & Own: Lead the development of new features across the entire stack (Node/Python, React, and Postgres)., • AI Integration: Design and build the interfaces and APIs that allow our users to interact seamlessly with LLMs and conversational agents., • Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features., • Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows., • User Experience: Ensure our chat and workflow interfaces are intuitive, fast, and reliable for real-world users in the field., • Scale: Help shape our engineering culture and technical architecture from the ground up as we grow. What We’re Looking For • The Full Stack: Strong experience with modern frontend frameworks (React) and backend environments (Node.js, Python, or similar)., • Startup DNA: You are comfortable in a fast-moving, seed-stage environment where you often have to figure things out from scratch., • Product Mindset: You care about why we are building something, not just how. You are user-focused and commercially aware., • AI Curiosity: Deep interest in LLMs and conversational products; experience with AI APIs is a significant plus., • Ownership: You take pride in shipping high-quality, tested code and seeing it deliver value to customers. What’s in It for You? • Equity: Become a true stakeholder in Prolo’s success., • Impact: Real ownership over a core product that construction firms rely on daily., • Tech: Work on cutting-edge conversational AI technology., • Location: Join us in our Marylebone office with a flexible hybrid rhythm., • Culture: A high-trust environment that values pace, transparency, and impact. Apply today and help us build the future of construction at Prolo. Prolo Ltd is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds No Agencies!

Generative Engineering is bringing AI design into the real world by enabling generative engineering design for physical products. Our focus is creating millions more engineers globally and giving them the data and knowledge necessary to make efficient decisions quickly, one of the main challenges of the physical engineering industry today. Our team has a background in scaling software to millions of users and successfully disrupting industries, creating Unicorn's and Decacorn's along the way. We combine the advantages of an early-stage start-up with the ability to focus on creating high-quality, high-impact systems, without the distraction of fundraising. We're looking for a Simulation Engineer to sit between our platform and our customers — using CAD, CFD, and FEA alongside the tools we're building to help real engineering teams solve hard physical problems. One day you're running simulations on a customer's geometry; the next, you're building a custom workflow on the platform. If you love CAE but get fired up by software that multiplies what one engineer can do, this role is for you. Must Haves • Any depth of FDE, applications engineering, or simulation consulting experience — we don’t care how many years you’ve been working. If your work is great, your judgment is sharp, and you can apply properly, you’ve got an interview., • Hands-on experience with at least one major CAD package (SolidWorks, NX, CATIA, Creo, Fusion 360, Onshape, etc.), • Strong CFD experience in production tools (Ansys Fluent, STAR-CCM+, OpenFOAM, Simcenter, etc.) — you’ve meshed ugly geometry, debugged solver convergence, and explained results to non-experts., • Strong FEA experience (Ansys Mechanical, Abaqus, LS-DYNA, Nastran, Simulia, etc.) — structural, thermal, modal, nonlinear; we don’t mind which, as long as you really know it., • A customer-facing instinct: you can sit with an engineering team, understand what they actually need (not just what they asked for), and translate that into a working solution. Nice to Have • A degree in Mechanical, Aerospace, or a related engineering discipline —, • Multiphysics or coupled simulation experience (FSI, conjugate heat transfer, electromagnetics, acoustics, etc.)., • Generative design / topology optimization experience (nTopology, Altair Inspire, Fusion Generative, etc.)., • Scripting against simulation tools via their APIs (Ansys ACT, Abaqus Python, OpenFOAM dictionaries, Simcenter Java macros, etc.)., • Meshing wizardry — Pointwise, Fidelity, ANSA, or whatever lets you tame nasty CAD., • HPC experience — running solvers on clusters, Slurm, AWS ParallelCluster, or similar., • Scientific Python: NumPy, SciPy, pandas, PyVista, meshio, trimesh., • Docker, AWS, and general comfort moving between cloud and desktop engineering tools., • Open-source contributions, especially in CAE / simulation / geometry., • Experience presenting technical results to non-technical stakeholders — execs, procurement, product managers., • Just state the word ‘Salmon’ anywhere in your application, just to prove you can read a job advert., • Comfort with Python — enough to script, automate, and build glue between simulation tools and our platform. We aim to improve all our colleagues’ abilities and careers by exposing them to the bare bones of a tech start-up whilst giving them the opportunity to support the company in any way. If our people continuously improve, so does our product.

Do you have experience building and shipping exceptional UX at an early-stage startup or customer-facing product? Are you excited by real ownership, product influence, and shaping the frontend experience of a genuinely category-defining AI product? 🚀 Founding Engineer (Frontend) – AI-native Workspace 🚀 💵 Salary: Up to £160k + equity 📍 Location: London, onsite 🧠 Experience: 5-10 years (startup or customer-facing product background are a bonus) I’m excited to be continuing our partnership with a pre-seed AI startup building agentic AI systems that radically improve how knowledge workers think, decide, and get work done. This is not another chatbot. This is an AI-native product being built from first principles by engineers from elite technical environments (e.g. Palantir, Citadel). As the company evolves into a more product-led, consumer-style experience, they’re now looking to hire their first dedicated Frontend Engineer, someone who can own and shape the entire user experience from the ground up. This is a true founding-level opportunity as the 3rd engineering hire. 💡 You’ll work directly on: • Building high-performance, real-time AI-native interfaces, • Crafting intuitive UX for complex autonomous workflows, • Developing beautiful, responsive frontend systems in TypeScript & React, • Creating product experiences users genuinely love using, • Influencing product direction, interaction design, and frontend architecture ✅ They’re particularly interested in engineers who have: • Worked on developer tools, web-based IDEs, or highly interactive products (e.g. Gitpod, GitHub, Cursor-style environments), • Built customer-facing or prosumer applications, • Strong product intuition and a sharp eye for UX/UI, • Experience operating in fast-moving startup environments, • A desire to own frontend strategy, not just implement tickets 💻 Tech stack: • TypeScript, • React, • AI-native workflows & tooling throughout engineering 🎯 Bonus points for: • Some backend experience for optionality, • Experience with PLG or consumer-style products, • Design sensibility and ability to bridge engineering + product experience 🔎 What they’re looking for: • Strong commercial & product mindset – you care deeply about user experience and outcomes, • Comfortable in ambiguity and zero-to-one environments, • Proven ability to ship quickly and iterate with users, • High ownership mentality and startup pace, • AI-native way of working (LLMs are tools, not toys) 🚀 Why join now? • Real founding-level ownership and influence, • Small, elite team that ships fast, • Well-funded with long runway, • Opportunity to define the frontend experience of a next-generation AI product, • Not another boring B2B SaaS platform… this is something people will genuinely want to use If you’re excited by the idea of building beautiful, intelligent product experiences at the frontier of AI, this is the one. Interested? Apply now 🚀

Tripod are recruiting for an experienced Team Manager Occupational Therapist to work in the Harrow area. Hybrid working Role – Locum Team Manager Occupational Therapist Location – Harrow, London Rate – £40-£44 an hour Hours – Full time ideally Contract Length – Ongoing The role is responsible for leading the delivery, performance, and strategic development of an efficient operational referral, assessment, care management, commissioning, and review service for adult service users • To demonstrate a commitment to the Council’s Equal Opportunities Policy and the ability to understand and implement the policy in relation to the job responsibilities, • To ensure compliance with your responsibilities as laid out in the council’s health and safety policy and take an active role in promoting a positive health and safety culture., • To promote and participate in the council’s individual performance appraisal and development initiatives and information management best practice., • To ensure compliance with the council’s information security policies and maintain confidentiality. In accordance with the Immigration Act 2016, where the role is customer-facing and the post holder is required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post Apply now or refer a friend for £500.

Title: Dual Clinic Manager Location: Dartford covering Maidstone Hours: 40 hours per week Salary: £45,000 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Dual Clinic Manager to work in our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day • Effectively and efficiently manage resources to meet customer demands, • Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express, • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence, • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? • Competitive salary, • Free or discounted optical products and procedures, • Career progression, • Modern working environment with superb technological support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Location: London Salary Competitive Salary We have a great new opportunity for a Sub Contract Manager to join our team in in the Central London area. You will be responsible for managing subcontractors and ensure alignment with G4S Fire & Fire Security Systems UK Company procedures.. About the Role: You will be required to act as a liaison with Stakeholders to assess subcontractor performance and risks. You will need to be a great communicator, team player and organiser to ensure that a smooth process is maintained Responsibilities: • Responsible for compliance with regard to technical auditing and manage compliance, • Carry out Health & Safety audits with subcontractors, • Carry out work progress audits with subcontractors, • Quality audits with subcontractors, • Support the Project Engineers with flexible site visits, • Support the Commissioning Engineers on site when and if required, • Develop and manage site specific Risk Assessments and Method Statements where necessary, • To attend Site Progress and Specialist Subcontractor meetings when required, • Carry out Site audits on G4S Engineering teams when required, • Comply with the Company Health and Safety requirements, • Liaise with Customers at a local / site level to ensure Customer satisfaction, • To respond to all communications within an appropriate time. Required Experience: • Experience in working on M&E construction sites, • Experience in working on Fire and Security Systems including installation, • Knowledge and understanding of the relevant British Standards for Installation and Commissioning of Fire Detection and Alarm Systems and Refuge Alarm Systems, • Knowledge and understanding of the relevant British Standards for Installation and Commissioning of Intruder, Access and CCTV Systems, • Excellent verbal and written communication skills, • Computer literate including experience in the use of AutoCad, • Management of electrical contractors and company approved Act as a liaison with Stakeholders to assess subcontractor performance and risks. You will need to be a great communicator, team player and organiser to ensure that a smooth process is maintained-contractors, • Confident and professional approach to work Further Requirements: • You will need to possess a full driving UK licence, • This role requires enhanced personal security checks Pay range and compensation package: • Competitive Salary, • Company Car, • Workplace pension scheme, • Eye care vouchers, • Employee Discount Schemes, • Refer a friend scheme

Overview: Wave are working with a business that launched 18 months ago, reached double-digit million ARR and are hiring two more engineers: • Member of Technical Staff, • Product Engineer About the company: • Salary: £110-150k base, with quarterly salary and equity reviews trending toward £180k inside 6-9 months, • Equity: Generous, reviewed every three months Location: Spitalfields, London (5 days onsite), • Company: Series A, YC-backed fintech rebuilding the operating system for UK financial advice, • Team: 6 engineers, hiring 2 more, • Funding: $15M Series A, cashflow positive, • Revenue: Double-digit million ARR in under 18 months Most AI, compliance and wealth companies look like AI, compliance and wealth companies. This one won't. They're building something different. A company with taste, intensity, originality, and deep care for the industry they serve. Their new HQ is a converted 150-year-old church in Spitalfields. That says a lot about how they think. They don't want to build a normal company in a normal office with normal ambition. They're the AI-powered operating system for financial advice. They automate the back office so advisers can spend more time being human. The problem is simple. Only 8% of the UK gets financial advice, but around 50% want it. Advisers spend most of their time on admin. They're closing that gap. The mission is to reinvent financial infrastructure so wealth and advice services can scale to one billion people. Financial peace of mind should be a right, not a privilege. YC-backed, $15M Series A, cashflow positive, used by 20%+ of UK advice firms, and already at double-digit million ARR in under 18 months. The crazy part: they've done this with a tiny engineering team. The founding engineers came from Cred, Postman, Gojek, and Slice. Now they're hiring two more. How they work • Move with direction, urgency and discipline, • Make complexity feel simple, • Build with bank-grade trust, • Stay close to the domain and the user, • Think clearly, write it down and share context, • Own outcomes and raise the bar together, • Stay obsessive What's in it for you? • Tight, in-person team. Six engineers today, eight after these hires, building together every day with no plans to scale much beyond that., • One of London's most distinctive offices. A converted 150-year-old church in Spitalfields. Five days a week, in person, plus rare invite-only events hosted at notable academics' homes., • Quarterly salary and equity reviews. The CEO has taken people from £80k to £180k inside a year where the slope has justified it., • Polyglot engineers wanted. Go, TypeScript or Python. Deep LLM and RAG integration in user-facing features., • Direct line to a founder-led commercial engine reinventing financial infrastructure. About the roles They're hiring top engineers who want to build with taste, speed and care. Two seats, same team, distinct flavours. Both roles share the foundation. Stack is Go, TypeScript and Python with LLMs and RAG integrated throughout. You will work directly with Product, Design, and embedded chartered compliance officers and paraplanners. This is not a ticket-processing role. The team is intentionally moving away from rigid front-end, back-end, and QA silos. Manual QA is being deliberately replaced with automated testing. Live projects include real-time meeting capture and transcription pipelines, letter of authority orchestration, pension transfer review automation, and an FCA Consumer Duty compliance policy engine. • Member of Technical Staff (platform-leaning) You care about scalability, reliability, and the engine room. You will own systems end-to-end and own the foundations the rest of the product relies on. Stronger back-end or platform depth, with full-stack breadth., • Product Engineer (speed-leaning) You care about velocity and shipping. You will sit close to the GTM team, pull pain points out of recent customer calls and build against them. Stronger product instincts, faster iteration cycle, more UI surface area. Must-haves (both roles): • Senior product engineer or staff-level engineer with strong full-stack capability. Open to slightly more junior candidates if the trajectory is clearly there to reach staff inside three months., • Background in a startups or scale-ups, • Comfort working from customer pain points rather than tickets., • Hands-on LLM or AI integration experience in user-facing features., • Genuinely keen to work five days onsite in London. Role-specific: • MTS: stronger back-end or platform foundations, systems thinking., • Product Engineer: stronger product instincts, track record of owning features end-to-end. Bonus points: • AWS familiarity. No GCP or Azure planned., • Platform competence alongside back-end., • Fintech, regulated industries, or compliance-heavy workflow experience., • Founding or early-stage hire at a high-growth startup. If reinventing financial infrastructure sounds like your kind of thing, message me. Let me know which seat.

About Resi Labs Resi Labs is the technology and innovation arm of Resi, the UK's largest residential architecture practice. We're building products that help millions of homeowners make better renovation decisions - from understanding planning feasibility and build costs to visualising what's possible with their property. We sit on a unique dataset built over a decade: 2 million planning applications, 40,000 builder quotes, and thousands of detailed floor plans and 3D models linking design, planning, and cost data in ways no one else can. Our products are already embedded on platforms like Rightmove and Zoopla, reaching millions of homeowners per year. About The Role We're looking for a strong Product Engineer (full-stack) to join our product engineering team. You'll be someone who thinks of yourself as an engineer first, with deep hands-on experience in Ruby on Rails and a genuine passion for building great frontend experiences. You'll take pride in the quality of what users see and interact with, while being equally capable of working across the full stack to deliver features end-to-end. As a small, autonomous team, there's a real opportunity to lead here. To shape technical direction, own meaningful pieces of the product, and have your voice heard. At the core of what we build is a large dataset and data processing pipeline covering UK property data. You'll work closely with this data, helping to consume, refine, and unlock its value based on evolving product requirements - so an interest in working with complex, real-world datasets will serve you well. We're also fortunate to be working on a relatively greenfield codebase with limited technical debt, meaning you'll spend your time building thoughtfully rather than fighting legacy decisions. And we're genuine believers in AI-powered workflows, from how we write code to how the business operates day-to-day, so comfort with and curiosity about AI tooling is a must. What You'll Do • Build polished, responsive frontend experiences using Hotwire (Turbo & Stimulus) and Tailwind CSS, • Design and build full-stack features across our Rails application, from database to UI, • Collaborate with product and design to translate requirements into intuitive, well-crafted interfaces, • Build and consume APIs that power both internal tooling and customer-facing features, • Write clean, well-tested, and maintainable code with a focus on long-term scalability, • Work with our UK property dataset and data pipeline to surface meaningful information through the product, • Participate actively in code reviews, giving and receiving feedback constructively, • Contribute to architectural discussions and help raise the overall quality bar of the codebase What We're Looking For • ~5 years of professional software engineering experience (we care more about the quality of that experience than the exact number!), • Strong proficiency in Ruby on Rails - you've built and maintained production Rails apps and feel genuinely at home in the framework, • A strong eye for frontend quality - you care about how things look and feel, not just whether they work, • Comfortable working with HTML, CSS, and JavaScript across a modern Rails frontend stack, • Familiarity with relational databases (PostgreSQL preferred) and writing efficient queries, • Comfortable building and consuming APIs as part of delivering full-stack features, • Experience writing automated tests (RSpec, Minitest, or similar), • Good communication skills and a collaborative mindset - you can explain technical decisions clearly to both engineers and non-engineers, • Ability to work independently and manage your own delivery without heavy oversight Nice to Haves • Experience with Three.js - we're actively building 3D visualisation features and this will be an ongoing and growing part of the product, • Experience with Hotwire (Turbo & Stimulus) and Tailwind CSS, • Familiarity with background job processing (Sidekiq, Delayed Job, etc.), • Experience with Python and FastAPI - our data pipeline and some supporting services are built in Python, and you'd be expected to maintain and contribute to these alongside the Rails codebase, • Familiarity with Render or similar cloud infrastructure and deployment platforms, • Experience working in a startup or high-growth environment Our Stack • Backend: Ruby on Rails, PostgreSQL, Sidekiq, • Data & Services: Python, FastAPI, • Frontend: Hotwire (Turbo Stimulus), Tailwind CSS, Three.js, • Infrastructure: Render, • Tooling: GitHub Actions, Sentry About Resi Resi is the UK’s number one home extension company transforming how homeowners design, plan and build. With over 10,000 projects nationwide and a 95% planning approval rate, we make architecture accessible and transparent through a digital platform that brings design, planning and build support together. We are a team of ~60 based in the Fora in Elephant & Castle. At Resi, you will have the opportunity to work differently, take control of, and really accelerate your career. Our success is all down to our wonderful people and their talent, and that’s why we treat our employees with the same respect and care as our customers. We pride ourselves in not just aiming to be the best in the industry, but also the best place to work - our collaborative, transparent and diverse culture, with a heavy focus on personal development, means that we don’t just grow homes, we grow people too. We have an ideas-led innovation culture and we really care about creating a diverse and inclusive team - so we welcome people from all backgrounds with different perspectives, ideas and experiences to work with us. We offer our employees: • Hybrid & flexi working, • Private health & dental insurance via Bupa, • 33 days of Annual Leave (including bank holidays), • An additional day of Birthday Leave after a year of employment, • On the job mentoring, coaching and learning & development, • Access to therapy, mental health support & coaching via Plumm / EAP, • Equipment and softwares that enable you to do your best work, • Gym membership, • Enhanced parental leave, • Regular company-wide socials organised by the Resi social committee, and paid for by Resi, • Office and wider Workspace perks including snacks, fresh fruit and refreshments

About the Team: You'll be joining the team leading Entrust's Identity portfolio, formerly known as Onfido (an AI- powered digital identity solution). Our technology helps businesses verify real identities using machine learning, ensuring secure remote customer onboarding. By assessing government- issued identity documents and facial biometrics using state-of-the-art machine learning, we provide companies with the assurance they need to operate securely while allowing people to access services quickly and safely. Our Applied Scientist team consists of about twenty machine learning scientists. The team is supported by an ML Ops team that provides state-of-the-art tooling (including AWS, Encord, Ray, PyTorch Lightning and Weights & Biases). The Applied Science team works closely with product engineering to deploy models to serve our worldwide customer base. Position Overview: We are looking for an Applied Scientist II to design and train cutting-edge machine learning solutions related to digital identities. Join our team and work on challenging problems in deepfake detection, bias mitigation, document understanding, anomaly detection and/or efficient ML. What you will be doing: • Push the frontier of research in areas such as deepfake detection, bias mitigation, fraud/anomaly detection, face matching, document understanding, and efficient on-device ML., • Publish research results in national and international conferences and scientific journals. Work with product and engineering to improve our world-class identity-focused products. Representative work: • Implement bias-mitigation strategies to build fair face-matching and deepfake-detection models., • Train and benchmark large-scale vision-language models for document extraction., • Train a multi-modal document understanding model from scratch using synthetic data., • Optimise LoRA adapter latency in PEFT/Triton., • Profile, debug and improve model training speed on multiple GPUs., • Create a large-scale dataset for deepfake detection., • Experiment with multimodal models to detect fraud. You may be a good fit if you: • Have strong experience in machine learning and computer vision., • Have a strong record of successfully delivering high-performance ML-driven products., • Have a deep understanding of machine learning theory., • Have strong coding skills in Python and PyTorch., • Care about building fair and cutting-edge machine learning products. Strong candidates may also have: • Technical experience in one or more of the following areas: face matching, bias mitigation, anomaly detection, document understanding or on-device ML., • Published at top-level machine learning conferences. Experience optimising (distributed) training code. Where you will be: This role is based in our London, UK office and follows a hybrid model, requiring in-office presence three days per week. Benefits UK • 25 days annual leave plus a day off for your Birthday., • Two paid volunteering days per year.*, • Bupa Private Medical and Dental Insurance*, • Pension with The People’s Pension (employer contribution 4% of base salary)*, • Generous paid parental leave, • Life enrichment allowance of up to £80 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy, • Dedicated learning opportunities including using tools like Linkedin Learning with availability to use for learning resources such as books, coaches, conferences, courses, podcasts, and more, • Our open and transparent culture is reflected in our “Better Together” motto and we bring this to life by meeting once a week for our global weekly roundup (OnThursday); holding quarterly team socials, and other company-wide social events, • Expense up to £300 (or local equivalent) to purchase workstation setup equipment, • The opportunity to become a member of Entrust’s resource groups in order to learn different skills in our belonging groups Ready to Make an Impact? If youʼre excited by the prospect of working on cutting-edge machine learning for problems that matter, Entrust is the place for you. Join us in making a difference. Letʼs build a more secure world—together. Apply today! NO AGENCIES, NO RELOCATION #LI-GR1 #ENT123

Software Engineer - London £80k base + meaningful EMI equity About Revax Revax is building a new class of AI-native software for tax advisory teams. Today, advisers lose entire days to researching and drafting advice - fragmented knowledge, manual workflows, and brittle tooling. We turn a firm's own expertise into structured, transparent AI systems that draft, analyse, and explain deliverables with full traceability. We're a seed-stage startup backed by leading institutions and angels, already working with major firms. The team is small, technical, and shipping fast. The role We're hiring a Software Engineer to help scale Revax. You will work directly with the founders, owning features end-to-end across the stack, and helping to define how AI systems are built responsibly in regulated domains. Customer calls, prototyping, production hardening, and the work that lets us sell into leading firms - all of it is in scope. If you enjoy designing clean APIs, scaling services, and shipping products to paying enterprise customers, this role is for you. What you'll do • Model and optimise PostgreSQL / Supabase & graph db / Neo4j schemas for complex data, • Design and implement APIs in FastAPI for AI workflows and product features, • Build and scale LangGraph-based multi-agent systems with checkpointing, retries, and observability, • Integrate vector search, knowledge graphs, and retrieval pipelines into production services, • Deploy services on GCP (Cloud Run / GKE) and improve performance, reliability, and cost, • Implement the auth, IAM, audit, and access-control patterns enterprise customers expect, • Help deploy SSO, tenant isolation, auditability, and the security reviews that come with selling to major firms, • Work with customers, other engineers, and the founders to create best in class software Who we're looking for Essential • 2–3 years building production software used by real users, • Experience working in startups (1 year + of total experience), • Experience with LangGraph, RAG pipelines, vector databases, or knowledge graphs, • Production experience with FastAPI or a similar modern Python framework, • Experience scaling and operating services on GCP, AWS, or Azure, • A high-ownership mindset - you care about reliability, correctness, and outcomes, not lines of code, • Heavy use of modern AI coding tools (Cursor, Claude Code, Codex) Strong plus • Experience with any of; multi-tenant deployments for enterprise customers, VPC networking, Kubernetes, or shipping into procurement-heavy regulated buyers., • Exposure to Neo4j or graph-based data modelling, • Time spent on AI-native or agentic systems in production Nice to have • Exposure to professional services, finance, tax, or other regulated domains, • Strong instincts for developer experience and internal tooling The package • £80k base + meaningful EMI equity, • London-based, with a strong preference for in-office, • Visa sponsorship available, • Modern stack, and driven team that you can get have an impact in from day 1. If this sounds like you, please apply.

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams, • Proven ability to produce detailed reports for the customer and Account Manager At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 3 Department: Quilter Financial Advisers - National Location: Fully Remote Contract: Permanent As a Paraplanner in the Adviser Support Centre, you will work closely with advisers from within QFP and support adviser campaigns across the national. • Build, develop, and maintain strong relationships with Paraplanners, Financial Planners, and Business Assurance Accessors., • Create comprehensive suitability reports that exceed the minimum quality standards expected by QFP., • Use research tools to analyse data and provide solutions to meet clients' needs and objectives., • Evidence reports to support research undertaken., • Liaise with providers to obtain information., • Manage central data systems and trackers., • Embrace digital ways of working and enhance efficiencies., • Work with the wider QFA team to contribute to Quilter's strategic priorities.Regulatory obligations Whilst this isn't a directly customer-facing role, the duties you will perform will contribute to the overall positive outcomes for our customers by: • Ensuring the accuracy and quality of financial reports and recommendations., • Supporting Financial Planners with detailed research and analysis to inform client strategies., • Streamlining processes to enhance efficiency and service delivery., • Collaborating with team members to ensure a cohesive approach to client care., • Using digital tools to improve data management and reporting accuracy., • Providing timely and reliable information to assist in decision-making.About You Key Essential Experience, Skills, and Knowledge for a Paraplanner: • Organisational and Planning Skills: Extensive ability to manage and prioritise tasks effectively., • Attention to Detail: High level of accuracy, especially in writing tasks., • Curiosity and Proactiveness: Naturally inquisitive and proactive in problem-solving, resourceful in finding solutions., • Multi-tasking Ability: Comfortable managing multiple tasks simultaneously and meeting tight deadlines., • Positive Attitude: Maintains a positive outlook and builds strong relationships with both internal and external stakeholders., • Industry Experience: Experience within the financial planning industry, understanding processes and recommended products., • Technical Proficiency: Proficient in Microsoft Office, including Word, Excel, and Outlook.Must-Have Behaviours and Competencies:, • Detail-Oriented: Ensures accuracy and thoroughness in all tasks., • Proactive Problem Solver: Takes initiative to identify and solve problems., • Resourceful: Able to find quick and clever ways to overcome difficulties., • Efficient Multi-tasker: Manages multiple responsibilities effectively., • Relationship Builder: Develops and maintains strong working relationships., • Positive and Professional Attitude: Approaches work with a positive and professional manner., • Experience as a Paraplanner (2-3 years)Professional Qualifications:, • Level 4 Diploma in Regulated Financial Planning ( or equivalent), • Level 6 Diploma in Regulated Financial Planning (Desirable)#LI-remote #LI-FD1 #Quilter Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

About the Role: Grade Level (for internal use): 10 The Team: The Enterprise Solutions division at S&P Global supports private equity and venture capital firms by enabling effective data control and driving internal analytics and insights. The division focuses on portfolio analytics, valuations, investor reporting, and on-demand insights into operating metrics, positioning itself as a leader in the FinTech space. The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided. This team acts as the primary point of contact for non-commercial relationship management with clients. We are a highly collaborative group that understands our broader goals and how each member's work plays a vital role in our collective success. The Impact: You will interact with senior members of management and c-suite executives at private market firms of all sizes daily via email, phone, and face-to-face meetings. By producing high-quality output and paying close attention to detail, you will directly influence our clients' success. Your ability to be resourceful, solution-oriented, and adaptable will ensure our clients maximize the value of our FinTech solutions, ultimately driving product adoption and long-term partnership growth. Responsibilities: • Partnering with clients to understand their needs, objectives, product usage, and overall internal workflows, acting as a supportive and collaborative team player., • Provide constructive and actionable client feedback to Product Management or other departments regarding product requirements, enhancement requests, and ideas, generating new ideas and thinking outside the box., • Increasing product adoption and usage among clients by taking the initiative to provide proactive support and guidance., • Offering transparency to internal stakeholders regarding issues, risks, and opportunities, actively participating in collaborative efforts and team discussions., • Collaborating with sales to schedule client meetings and demos, seeking ways to work with others and contribute outside of your given tasks., • Regularly checking in with clients and providing support, determining the best course of action based on clear guidelines and assessing the urgency of client needs., • Living the S&P Global purpose and values, seeking meaningful connections to your day-to-day work., • All employees are required to work from the office a minimum of 2 days per week.What We're Looking For: Basic Required Qualifications: • An S&P Global employee at this level would typically have 4+ years of experience in account management, client success, or other client-facing roles., • Bachelor's degree in Finance, Economics, Management, Business Administration, or a related field., • Demonstrated knowledge and interest in private markets/FinTech., • Highly proficient in Microsoft Excel, Word and PowerPoint, and the motivation to learn new applications., • Excellent written and verbal communication skills and an outstanding customer service orientation, with the emotional intelligence to understand how your behaviour impacts different client situations., • Strong organizational skills and ability to manage multiple tasks, effectively assessing urgency and meeting specific timelines and quality targets., • The ability to work well both independently and within a team., • The ability to work well within a fast-paced environment, handle high-pressure situations, and manage deadlines appropriately, remaining resourceful and solution-oriented., • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications:, • Experience with Microsoft Teams, Salesforce, Jira, or Pendo., • Previous experience working in a client-facing role within the FinTech or private markets industry., • Demonstrated ability to build and maintain strong client relationships, with a track record of driving product adoption and client satisfaction . About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

About the Role: Grade Level (for internal use): 12 The Role: The Product Designer will have overall responsibility for working on a variety of projects primarily involved in digital product design and development. This includes creating visual design specifications and interaction models. In addition, the designer is responsible for creating the user interface and overall customer experience for web sites and mobile applications. This includes overall navigation flow, layout of specific pages, and creation of individual graphic elements. The designer will analyze functional and business requirements and develop effective solutions. Essential Functions • Conceives and creates experience-oriented design solutions that fulfill strategic business objectives, • Works with product managers and development team on style and approach for all projects, • Ensures that all design elements, templates, and finished solutions work within a variety of browser types and screen settings along with the constraints set by development and product teams, • Provides design elements, comps, templates, and finished solutions, • Directs usability testing and heuristic reviews, • Maintains an awareness of status and project deliverables, • Defines and articulates the look and feel of the solution through comps and/or prototypes in line with the direction provided by product leads, corporate brand team and Director of UX, • Understands and supports technical display requirements of the platform, • Works closely with design, product and development teams to create concept designs and support approved designs through all production cycles., • Maintains ownership of support projects and works directly with the product managersRequirements, • Bachelor's Degree in interactive design or visual arts (graphic design), • 6+ years of experience in a creative role while being proficient in Figma, • A strong working knowledge of interaction design, user-centered experience design, brand development, digital marketing and the creative process, • Strong understanding of front-end interactive design solutions for back-end data systems, • Working knowledge of capabilities of different platforms and browsers, and their design constraints on the Web, • A portfolio that represents a range of design styles as well as a clear personal aesthetic, • Passion for innovation, • Strong ability to provide clear creative direction and provide timely and helpful feedback to improve creative processes to keep work on budget and schedule What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- IFTECH202.2 - Middle Professional Tier II (EEO Job Group)

About the Role: Grade Level (for internal use): 10 The Team: Y ou will be part of the EMEA Customer Excellence team at S&P Global Energy. Part of the wider Customer Experience team at CI, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals. Responsibilities and Impact: • Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions., • Successfully and promptly onboard customers and conduct remote and in-person training sessions to educate customers on our products and services as well as personalising the sessions based on customer needs and workflows., • Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction., • Monitor customer usage data/customer health to identify opportunities for further engagement and value creation., • Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience., • Cross functional collaboration: Innovate and partner across different functions to create seamless elevated customer experience., • Proactive Support: Anticipate customer challenges and address them before they escalate., • Continual Learning: Stay updated on select industry/market/regional trends and product developments to enrich customer engagements., • Promptly and accurately capturing customer engagement activities in Salesforce and Gainsight. Basic Required Qualifications:, • Fluency in both French and English is essential. The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders., • 3 years relevant experience and/or at least 5 years industry experience., • First class presentation and software demo skills., • Proficiency in Gainsight, Salesforce or similar is an advantage., • Industry knowledge (energy, commodities, finance) is an advantage., • Proven ability to manage multiple accounts and projects simultaneously., • Ability to work as an integral part of a diverse and geographically dispersed team., • Ability to travel to meet clients. About S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration. S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

About the Role: Grade Level (for internal use): 12 Location: London Grade: 12 ( for internal purposes onl y). The Role: S&P Global Commodity Insights is recruiting for the role of European Olefins Associate Director. This role is an opportunity to develop and grow a market analytics and consulting business line, leading our research into a core group of strategically important petrochemical products. The successful candidate will be expected to provide strategic direction for the product line, as we continue to grow the business and expand our value chain coverage. Externally they will become the 'face' of S&P Global Commodity Insights olefins business in Europe, whilst internally they will be a critical member of a highly influential team of industry experts. We are seeking an expert with deep market and subject matter expertise of European ethylene, propylene and related markets. The successful candidate will have commercial or corporate planning experience, will have excellent communication skills, and bring with them a network of industry contacts. The successful candidate joins at a time of unprecedented change within the industry, with climate change, energy transition and plastic waste gaining ever-increasing importance in reporting and decision-making. The successful candidate will be expected to provide thought leadership on how European cracker operations will change in the face of increased cost and environmental pressures. The team is looking to leverage S&P Global's wider expertise and experience in emerging technologies such as Artificial Intelligence and Machine Learning. The right candidate will be able to influence the role that these technologies play in revolutionising the ways that we gather and deliver market intelligence. The candidate may have already spent time in market research and consulting roles as a specialist, or been a commercial leader within the olefins industry. Entrepreneurial and with the gravitas to represent the organization across the C suite, world class presentation skills are a requirement for the candidate to represent the company as a key-note speaker at industry events. The candidate will be expected to travel internationally and the location is our London office. The Team: The Chemical Insights team is growing as it builds market intelligence and insight across the commodity chemicals sector. This team is in constant dialogue with the industry to understand market dynamics and create market outlooks for key petrochemicals. This team connects with groups across S&P Global to understand linkages across the industry, from upstream energy cost impacts to circularity influences and macroeconomic drivers of demand. We interact with associations, producers, consumers, traders, and transportation providers, with individuals up to and including board level executives. Responsibilities: • Provide thought leadership in the European olefins business, • Lead ethylene and propylene market outlooks including supply/demand balances, trade flows, and price forecasts, • Build and maintain long-term relationships with key industry associations, customers and market participants, • Attend regular industry events such as EPL, EPCA, etc., • Direct analytical and modelling activities within the Olefins product line, • Collaborate with other individuals and teams to ensure accuracy and timeliness of information and publications to clients, • Engage with clients as necessary, supporting requests for insight, data and analysisWhat We're Looking For:, • Bachelor of Science degree in Chemical Engineering, Chemistry, Polymer Science or suitable numerate discipline, MBA an advantage, • 15+ years of career experience in a chemical operating company, market research or consulting business, • Significant experience in market intelligence, strategic/production planning, writing of detailed market or technical reports, and team leadership, • Career tenure spanning multiple roles, • Strong technical understanding of cracker operations and market perspectives, • Strong data manipulation, modelling and analytical skills, with keen attention to detail, • Experience and/or knowledge of petrochemical processes, petrochemical feedstocks, derivatives and end-use markets, • Strong knowledge of manufacturing/marketing and capital investment economics, • Strong customer/client interaction skills while exhibiting a high degree of empathy, • Demonstrated track record of team collaboration and achieving resultsAbout S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration. S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), RESECH103.2 - Middle Management Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

About the Role: Grade Level (for internal use): 10 The Team: It's a dynamic global team, where the work changes daily. "You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. "This team will develop and execute data driven processes to deliver world class customer experience. "Your role may focus on migration, onboarding or global strategic accounts. Responsibilities: • Lead proactive and innovative customer engagement initiatives in close collaboration with Marketing, Product, Account Management, and Sales teams. Cultivate strong relationships with power users and key stakeholders., • Develop specialization in key industry verticals or customer segments. Stay attuned to client business objectives and market trends to identify tailored solutions. Deliver tailored training sessions (virtual/in-person) aligned to user roles and workflows., • Continuously deepen understanding of Data & Research products and services, including new features and offerings. Act as a knowledge resource across the team by sharing best practices, campaign strategies, and leading special projects or initiatives., • Drive user adoption and product usage growth through targeted campaigns, webinars, and one-on-one engagements. Maintain strong relationships across user personas., • Analyze and evolve customer profiles within Salesforce, capturing key attributes such as departmental use, geographic presence, and business objectives., • Partner with fellow CSMs to evaluate engagement across product areas and accounts, aligning on opportunities for coordinated outreach or specialization., • Monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities, • Capture and synthesize client feedback, ensuring enhancement requests are routed to the appropriate product stakeholders. Influence product roadmaps by surfacing customer insights and trends., • Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars, digital channels, automation tools, and data insights to drive product adoption., • Leverage CRM and engagement platforms (e.g., Salesforce, ChurnZero) to plan, track, and optimize client interactions and campaigns. What We're Looking For:, • Positive, proactive attitude and ability to work well in teams, • Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner, • Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction., • Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment, • Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications:, • Bachelor's degree required (Finance, Economics or related field preferred), • 3-5 years work experience (experience in financial services industry and/or in a sales/account management role preferred), • Language skills preferred (French, Spanish, Italian), • Any knowledge of CRM systems (such as Salesforce, ChurnZero, SalesLoft), data analytics (Power BI), or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

About the Role: Grade Level (for internal use): 08 The Team: S&P Global Ratings Operations is the industry leader in credit ratings and analytical solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis. Our team operates in a dynamic, global environment where we drive end-to-end process simplification that meets customer needs. As strategic partners across Commercial, Data, Analytical, Compliance, and Technology functions, we use our business knowledge and operational expertise to continuously improve processes and align with business value. The Impact: This role has a global reach, working with teams across data, technology, and operations to deliver transformation initiatives to analytical and other end users. Your attention to detail and ability to follow clear guidelines will enable you to produce high-quality output that supports operational efficiency and innovation. You will help guide analysts and business partners through ratings processes and contribute to process improvement efforts. By actively seeking ways to improve quality and collaborating with others, you will play a vital role in meeting customer needs and driving the Operations mission forward. What's in it for you: Work alongside highly skilled, collaborative professionals in a global financial services environment. Gain exposure to cutting-edge ratings processes, AI technologies, and Python-based solutions. Strengthen your skills in continuous improvement, change management, and process optimization. Experience a culture that values quality execution, customer focus, and operational excellence. Build a fulfilling career in the global credit ratings industry. Responsibilities: • Complete key steps of the end-to-end ratings process for low and medium complexity assignments independently with pace and precision to meet customer needs, • Support team priorities, including job processing, continuous improvement, and change management initiatives to meet customer needs, • Demonstrate proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work documentation, • Guide analysts and other business partners through the ratings process and support change management of improvement efforts, • Voice continuous improvement needs, participate in problem-solving, and contribute to process improvement efforts including AI and Python project work to achieve the ROS vision, • Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs, • All employees are required to work from the office a minimum of 2 days per weekWhat We're Looking For: Basic Required Qualifications: • A Bachelor's degree is required, • An S&P Global employee at this level would typically have 0-1+ years of applicable professional experience in operations or a client-facing role, • Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output, demonstrating resourcefulness and solution-oriented thinking, • Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service and collaborative team participation are required, • Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment, actively participating in team goals, • A strong ability to guide and influence colleagues and stakeholders while being supportive and collaborative is required, • Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution, demonstrating commitment to work and team, • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offerAdditional Preferred Qualifications:, • Experience with AI technologies, Python programming, and project work, • Strong interpersonal and communication skills#LI-KM1 About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

About the Role: Grade Level (for internal use): 11 The Team: The Risk & Valuation Services (RVS) Revenue organization is a dynamic and collaborative team within S&P Global's Market Intelligence (MI) Division. We are passionate about driving growth through innovative solutions in Credit, Global Insights, Data, Valuations, and Risk Analytics. The RVS business is a significant contributor to the overall growth of the MI Division, and our team thrives on solving complex client challenges as the market and regulatory landscape continues to evolve. You'll work alongside talented professionals who value strategic thinking, collaboration, and a customer-first approach. The Impact: As a Sales Specialist, you will play a critical role in achieving revenue targets by expanding existing products and introducing new solutions across Credit, Global Insights, Data, Valuations, and Risk Analytics. You will act as a strategic ambassador for RVS, representing our solutions both internally and externally while serving as the voice of the customer. Your work will directly influence product and commercial strategy, with regular exposure to senior leadership. You will drive meaningful impact by building and executing territory strategies, identifying growth opportunities, and partnering with cross-functional teams to deliver solutions that address client challenges in Credit Risk, Market Risk, and Third Party Risk. The varied product suite serves clients across Financial Institutions, Corporates, and Governments, positioning you at the forefront of solving emerging challenges in a rapidly changing market. What's in it for You: As the RVS business continues to grow, you will have significant opportunities for professional development and career advancement. The complementary nature of RVS products with other solutions across MI means you will build relationships with stakeholders across the MI division and throughout S&P Global. You will gain exposure to senior leadership through strategy and planning sessions, enhancing your strategic perspective and influence. This role offers the chance to work on visible, high-impact initiatives while collaborating with diverse teams including Product Specialists, Customer Success, Prospecting, Marketing, and Client Services. You will develop deep expertise in fixed income and credit markets while contributing to innovative solutions that shape the future of risk management and regulatory compliance. Responsibilities: • Develop and execute comprehensive territory strategies that identify growth opportunities and expand the book of business across diverse client segments including Non-Financial Corporates, Professional Services, Academics, and Alliances., • Build and maintain strong relationships with internal stakeholders (Account Managers, Product Specialists, Customer Success, Marketing) and collaborate across divisions to drive cross-divisional campaigns and synergy referrals., • Engage with local regulatory bodies to understand the regulatory landscape and ensure RVS solutions meet regional requirements, demonstrating strategic foresight and market awareness., • Represent RVS as an ambassador internally and externally, articulating complex solutions clearly and serving as the voice of the customer to influence product and commercial strategy., • Adopt a customer-focused, diagnostic selling approach that addresses client needs creatively, demonstrating how the RVS suite can underpin critical business workflows., • Track sales activity, pipeline accuracy, and forecasting using a structured approach, ensuring data-driven decision-making and strategic alignment with business objectives., • All employees are required to work from the office a minimum of 2 days per week.What We're Looking For: Basic Required Qualifications: • An S&P Global employee at this level would typically have 5 + years of experience in hitting revenue targets through expanding existing products and selling new products across Credit, Global Insights and, Data, Valuations and Risk Analytics., • A strong commercial mindset with demonstrated experience selling to, engaging with, or supporting Risk personas within financial institutions, non-financial institutions, or financial data/technology firms., • Deep understanding of fixed income and credit markets, with the ability to translate market knowledge into client solutions and strategic opportunities., • Bachelor's or Master's degree in a relevant discipline., • Exceptional communication skills with the ability to articulate complex ideas clearly to diverse audiences, including senior executives and decision-makers., • Strong emotional intelligence and collaboration skills, with a proven ability to build trust, foster inclusivity, and partner effectively across functions to resolve competing priorities., • Demonstrated adaptability and creativity in navigating ambiguous situations, responding to change, and innovating with data-driven solutions., • Excellent organizational, presentation, and negotiation skills, with the ability to manage conflicting priorities and delegate effectively., • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.Additional Preferred Qualifications:, • Experience providing input into product or commercial strategy, with exposure to senior leadership in planning or decision-making contexts., • Proven track record of building and executing territory strategies that drive measurable revenue growth and market expansion., • Experience engaging with regulatory bodies or demonstrating knowledge of regulatory requirements in credit or risk management domains., • Strong leadership capabilities, including coaching others, empowering teams, and driving long-term strategic initiatives aligned with organizational purpose and values. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 - Middle Professional Tier II-Ou Sales (EEO Job Group)

About the Role: Grade Level (for internal use): 12 The Team: The Corporate Actions Sales Specialist sits within S&P Global Market Intelligence's Corporate Actions & Solutions business, partnering closely with Sales, Product, Marketing, Operations, and Client Success to help clients manage corporate actions risk and workflows end-to-end. This team is commercially driven, highly collaborative, and focused on bringing market-leading data and SaaS solutions to corporate actions professionals across EMEA. The Impact: You will shape and execute the EMEA growth strategy for our Managed Corporate Actions data service and Information Mosaic SaaS solutions (IMActions, IMConnecting, IMAnalytics, IMBridge), expanding adoption with existing clients and winning new business. In this role, you will be expected to lead through influence, connect day-to-day execution to longer-term market direction, and coach/enable others to deliver outcomes-driving measurable revenue results while strengthening strategic client relationships. What's in it for You: • Own a strategically important growth agenda across EMEA with high visibility and opportunity to influence product direction through client feedback., • Work with a specialist corporate actions product set spanning managed data and SaaS workflow solutions., • Partner with senior stakeholders internally and externally, building trusted relationships at executive level., • Develop leadership capability by guiding virtual deal teams, sharing best practices, and elevating sales standards across the region.Responsibilities:, • Grow business and user base across EMEA for Managed Corporate Actions data service and Information Mosaic SaaS solutions (IMActions, IMConnecting, IMAnalytics, IMBridge)., • Build and execute a regional sales strategy across named accounts, new logo targets, and partner channels, aligned to longer-term market and client trends., • Develop and maintain alliances with senior customer management; deliver formal sales presentations and written proposals; negotiate product/solution-based engagements., • Drive new business opportunities: prospect, qualify, structure, and close complex solution sales with multiple stakeholders and buying centers., • Lead and coordinate cross-functional "virtual teams" (Product, Marketing, Operations, Solution Consulting) through the full sales cycle, ensuring clear ownership, timelines, and decision points., • Form external partnerships that enhance solution content and support revenue growth., • Manage and maintain customer and transactional information in Salesforce; provide regular pipeline, forecast, and activity reporting., • Stay current on competitor activity and market developments in corporate actions, translating insights into messaging and account plans., • Travel to customer locations to support sales efforts and ensure strong awareness of corporate actions requirements., • Model leadership behaviours by influencing stakeholders, communicating with clarity, prioritizing effectively across competing deadlines, adapting to change, and coaching others through best-practice deal execution., • All employees are required to work from the office a minimum of 2 days per week.Required Qualifications:, • Candidates will have 10+ years of experience in sales and account management experience with a proven track record of success. Demonstrated ability to win new business ("hunter" profile) and grow strategic accounts in complex, multi-stakeholder environments., • Strong knowledge of corporate actions and financial markets, particularly the operational and workflow impacts for banks, brokers, custodians, and asset managers., • Proven ability to build credibility and operate with senior client stakeholders; skilled at influencing decision-makers through value-led storytelling, structured proposals, and negotiation., • Excellent written and verbal communication skills; strong listening skills., • Strong organization and coordination skills, with the ability to manage competing priorities and external deadlines; demonstrates disciplined time management and effective delegation where appropriate., • Flexible and adaptable; detail-oriented; comfortable making progress in ambiguity and adjusting approach as market/client needs evolve., • Ability to partner effectively across cross-functional teams (Sales, Product, Marketing, Operations) to deliver outcomes.Additional Preferred Qualifications:, • Strong working knowledge of Information Mosaic and/or managed corporate actions data solutions (or closely comparable platforms)., • Experience working with procurement, operations, and technology stakeholders as part of enterprise buying processes., • Fluency in Spanish, Portuguese, or German., • Demonstrated leadership beyond direct reporting lines (e.g., coaching peers, leading deal strategy, improving sales ways-of-working, or driving cross-team initiatives)., • Evidence of strategic thinking-linking market trends and client pain points to a long-term territory plan and measurable outcomes.We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 - Middle Professional Tier II-Ou Sales (EEO Job Group)

About the Role: Grade Level (for internal use): 10 Sales Specialist, Credit & Risk Solutions (C&RS) The Team: The United Kingdom, Ireland and Netherlands C&RS Sales Team for Financial Institutions is focused on selling S&P Global Market Intelligence's flagship solutions RatingsDirect, RatingsXpress, CreditPro, Credit Analytics, and Scorecards across a broad Financial Institutions client base in the United Kingdom, Ireland and the Netherlands. The team brings together both newer and long-tenured S&P Global colleagues, creating a collaborative, high-performance environment where knowledge-sharing, market insight, and continuous improvement are valued. This is an opportunity to join an office-based team in Amsterdam or London that works closely with clients and internal partners to deliver commercial results and long-term customer value. The Impact: As a Sales Specialist, you will play an important role in driving growth for our Credit & Risk Solutions business by helping Financial Institutions solve complex market and credit risk challenges with market-leading data, analytics, and workflow solutions. You will connect your day-to-day sales activity to in-year commercial priorities, build trusted relationships with clients, and help ensure our solutions remain relevant to changing market conditions and client needs. Success in this role requires strong commercial execution, sound judgment, attention to detail, and the ability to work across teams to deliver an excellent client experience. What's in it for You: • Be part of an innovative, high-growth business within S&P Global Market Intelligence, • Join a meritocratic sales team with strong career development and earning potential, • Work with leading solutions that are embedded in critical credit risk and fixed income workflows across Financial Institutions, • Gain exposure to senior decision-makers and a wide range of market participants across the United Kingdom, Ireland and the Netherlands, • Partner with Product Experts, Product Management, Marketing, Legal, and Client Support teams, giving you broad commercial and market exposure, • Develop your expertise in credit risk, fixed income markets, and solution-based selling while contributing to a team culture that values coaching, collaboration, and innovationResponsibilities:, • Provide excellent service to existing and potential customers, building trusted relationships through active listening and a clear understanding of client needs, • Identify and execute growth opportunities to meet or exceed individual growth goals/quotas, • Plan and execute targeted sales campaigns with a structured and disciplined approach, • Maintain accurate sales activity records, ensure pipeline accuracy, and provide reliable forecasts to support business planning, • Identify and develop revenue synergy and cross-sell opportunities, • Maintain knowledge of industry and economic events impacting clients and the relevance of products, using that insight to position solutions effectively, • Collaborate closely with team members and internal stakeholders, including Product Experts, Product Management, Marketing, Legal, and Client Support teams, to achieve common goals and deliver end-to-end solutions for clients, • Take initiative to identify and address day-to-day challenges, suggest process improvements, and adapt your approach as client and market needs evolve, • Coach and support colleagues where appropriate by sharing knowledge, best practices, and existing guidance across the sales process, • All employees are required to work from the office a minimum of 2 days per weekWhat We're Looking For: Basic Required Qualifications: • An S&P Global employee at this level would typically have 5+ years of experience in selling Market Data to Financial Institutions is an advantage and knowledge of Credit Risk and fixed income markets is an advantage, • Bachelor's or Master's degree, or equivalent relevant work experience, • Fluency in English, • Knowledge of principles and practices within solution-based sales, with the ability to exercise sound decision-making authority over your day-to-day work, • Ability to communicate fairly complex product, commercial, and market information clearly and effectively to a range of audiences, • Strong collaboration skills, with the ability to work effectively across teams and build productive stakeholder relationships, • Consistent track record of delivering high-quality work, managing priorities effectively, and meeting deadlines, • Strong attention to detail, with the ability to identify issues, resolve problems, and operate effectively within established policies and procedures, • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.Additional Preferred Qualifications:, • Experience selling credit risk, fixed income, ratings, or related market data and analytics solutions, • Knowledge of Financial Institutions across the United Kingdom, Ireland, and the Netherlands, • Ability to identify opportunities for process improvement and implement creative, commercially effective solutions, • Demonstrated curiosity about market developments, client challenges, and innovation within the Credit & Risk Solutions space, • Experience supporting or informally coaching colleagues through sharing sales knowledge, market insight, and practical guidance About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.1 - Middle Professional Tier I-Ou Sales (EEO Job Group)

About the Role: Grade Level (for internal use): 12 S&P Global Corporate The Role: Assistant General Counsel S&P Global Energy (SPGE) is seeking a dynamic commercially-minded lawyer to join its Legal Strategy & Operations Team. This role is a global role and reports to the Head of Legal, Strategy & Operations. Key Responsibilities: • Being the point person in charge of SPGE's full suite of legal templates, including drafting new templates, updating existing templates and documents, and guiding the Legal team on the contents of the templates. Providing training as needed to SPGE's Legal and Business teams on SPGE's legal templates., • Negotiating, drafting and advising on SPGE's contracts and documents, with a focus on integration projects and corporate transactions, including service agreements, distribution agreements, customer contracts, vendor contracts, consultancy agreements and marketing agreements., • Advising the business on important legal issues facing the SPGE business, including antitrust, employment, privacy, intellectual property, and media law., • Advising the SPGE business on emerging legal and regulatory risks and engaging in discussions with regulators as needed., • Providing legal advice and guidance to the business in relation to SPGE's strategic and channel partnerships and strategic initiatives., • Training and assisting SPGE lawyers in the use of contract lifecycle management (CLM) AI tools and other available legal AI tools., • Maintaining and organising the Legal knowledge management repository., • Updating and preparing legal training materials for the Business teams on topics such as intellectual property rights, antitrust, media law, legal policy and procedures., • Managing and coordinating legal projects as may be assigned by the Head of Legal. Required Skills & Experience:, • Education: Law degree. Qualified as a lawyer in a common law jurisdiction (eg. Singapore, England & Wales, New York)., • Years of experience: 12-15 years of PQE with substantial years of experience at a major law firm practicing corporate / commercial law., • Meticulous and exacting with excellent legal drafting skills including the ability to understand, amend and draft complex legal documents., • Strong interpersonal, organisational, verbal and written communication skills with the ability to explain complex issues in a simple and commercial manner., • Strong project management skills, including ability to plan, prioritise, coordinate stakeholders, manage timelines, and deliver multiple initiatives in parallel., • Possesses sound legal knowledge and understanding., • Possesses strong technical skills and is highly proficient with Microsoft applications such as Word, PowerPoint and AI tools., • Has worked regularly with regional business executives and senior management., • Pro-active and has the ability to think logically outside the box in order to provide practical win-win solutions to the business which effectively protects SPGE's legal interests., • Ability to prioritise and manage multiple tasks, and work to tight deadlines., • Team player who works well with others and acts in the best interests of the Company and the Legal team., • Experience in antitrust, employment, privacy, intellectual property and/or media law and familiarity with CLM tools is a bonus. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), LGLLGL202.2 - Middle Professional Tier II (EEO Job Group)

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. Your responsibilities will include: • Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys., • Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices., • Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value., • Build compelling business cases for CRM transformation initiatives, demonstrating ROI and tangible outcomes for clients., • Collaborate with client teams to drive organizational change, ensuring user adoption and process alignment for CRM implementations. You will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring • 10 to 15 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors., • Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing., • Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems), • Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc), • Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.), • Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations., • Deep understanding of:, • Different integration patterns and best practices such as events, synchronous vs. asynchronous, • E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc., • Analytical mindset and excellent problem-solving skills., • Experience of managing teams., • Strong communication skills for stakeholder engagement at all levels, • Ability to work under pressure and willingness to travel to clients world-wide, • Strong communication and presentation skills., • University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n BCG is an E - Verify Employer. Click here for more information on E-Verify.

About the Role: Grade Level (for internal use): 13 Revenue Technical Solution Architect (Grade 13) Role Summary The Revenue Technical Solution Architect (RTSA) is a principal-level strategic leader that partners closely with Sales, Account Management, Product Technology and our Enterprise Data Organization to lead technical discussions with clients and contribute to technical end to end solutions that drive velocity, deal size, win rates and retention. The RTSA contributes to solution narratives, helps removed technical friction in the sales cycles and supports adaption and expansion by ensuring solutions are scalable, secure and feasible. Primary Focus • Drive technical deal execution by translating customer objectives into practical technical solution designs aligned to established product capabilities, architectures and delivery standards, • Contribute to shift in feature selling to solution-led consultative architecture, emphasizing workflow integration, automation, measurable outcomes and repeatable delivery patterns, • Enable scale in the revenue organization by shaping playbooks and revenue enablement strategies for technical integration, connectivity and AI solution deployment, • Build relationships with customer technical stakeholders to align on objectives, architecture strategy and adoption barriersRevenue & Deal Enablement, • Support revenue teams by contributing to solution narratives, value propositions, and technical positioning aligned to existing plays and messaging., • Participate in customer meetings as a technical advisor in order to demonstrate S&P capabilities, handle technical objections and establish S&P as a strategic long term partner, • Translate complex customer requirements in order to position deployable solutions and repeatable sales patternsCustomer & Commercial Problem Solving, • Develop an advanced understanding of the customer ecosystem and business processes and map workflows to solution capabilities (data, analytics, automation/AI) to support measurable outcomes., • Resolve technical objections by aligning architecture decisions to customer capability and coordinate with internal teams to provide evidence (benchmarks, patterns, references)., • Identify adoption risks and gaps (data readiness, integration dependencies, security reviews) and support mitigation planning with Revenue teams , Product and TechnologyCross-Functional Collaboration, • Collaborate with Product, Engineering, and Technology partners to share deal learnings and contribute to refinement of offerings through structured feedback (e.g., defect/enhancement input, pattern gaps)., • Participate in cross-functional initiatives (playbooks, templates, reference architectures) by contributing content and examples, • Contribute to strategic technology initiatives by ensuring the customer voice and feedback is incorporated to evolve our solutions, • Develop deep relationships with technology counterparts at our customers and partnersOrganizational Enablement & Influence, • Shape enterprise playbooks, governance, and enablement strategies with key stakeholders., • Design and lead advanced training programs for revenue-wide capability building., • Contribute to prototypes and proofs of concept with customers to ensure appropriate for workflow fit and technical feasibility, maintain feedback loop with Product and TechnologyRequired Experience & Revenue Expertise, • 8+ years in solution architecture, technology, pre-sales, and/or GTM architecture., • Advanced expertise in enterprise architecture, integration strategies, and customer ecosystems., • Technical fluency in cloud platforms (AWS, Azure, GCP) , hyperscalers and modern orchestration approaches., • Working fluency in AI/automation concepts, including agentic frameworks and orchestration tools, with the ability to translate capabilities into deployable client solutions., • Proven capability to partner across Revenue, Technology and Product functions, • Excellent stakeholder management skills across matrixed organizations., • Strong communication and presentation skills, • Bachelor's or Master's degree in Business, Computer Science, Engineering, or related field About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), PDMGDV103.2 - Middle Management Tier II (EEO Job Group)

About the Role: Grade Level (for internal use): 12 The Team: C&RS Sales Team for Financial Institutions, is focused on selling the S&P Global Market Intelligence flagship solutions (RatingsDirect, RatingsXpress, CreditPro, Credit Analytics, and Scorecards) in the wide Financial Institution space across Germany, Austria, and Switzerland. We are looking for an addition to our regional team who will be selling our market-leading solutions to existing and new customers. The Impact: As a Senior Sales Specialist, you will help drive commercial growth across the DACH region by building strong client relationships, identifying revenue opportunities, and positioning our credit and risk solutions to meet the evolving needs of financial institutions. This role has a direct impact on business growth, client retention, and the expansion of our market presence in this strategically important customer segment. What's in it for You: • Be part of a meritocratic team with strong career advancement and earning potential., • Join an innovative, high-growth business line focused on market-leading credit and risk solutions for financial institutions., • Work closely with Product Experts, Product Management, Marketing, Legal, and Client Support teams, giving you broad exposure across the organization and the opportunity to shape client outcomes collaboratively., • Develop deeper expertise in credit risk, fixed income markets, and the commercial application of S&P Global Market Intelligence solutions within the Financial Institutions segment.Responsibilities:, • Provide excellent service to existing and potential customers., • Identify and execute growth opportunities., • Meet or exceed individual growth goals/quotas., • Plan and execute sales campaigns., • Maintain structured tracking of activity, pipeline accuracy, and forecasting., • Identify and develop revenue synergy and cross-sell opportunities., • Build and maintain knowledge of industry and economic events impacting clients, and clearly connect the relevance of S&P Global products to their business priorities and market challenges., • Collaborate effectively with team members and internal stakeholders, including Product Experts, Product Management, Marketing, Legal, and Client Support teams, to deliver strong commercial outcomes for clients., • Use sound judgment in day-to-day sales activity, take initiative to identify issues or areas for improvement, and apply solutions with an end-to-end view of the client and sales process., • Communicate complex solution value clearly and effectively to a range of audiences, while building credibility as a trusted partner to clients and internal colleagues., • All employees are required to work from the office a minimum of 2 days per week.What We're Looking For: Basic Required Qualifications: • An S&P Global employee at this level would typically have 6+ years of experience in RatingsDirect, RatingsXpress, CreditPro, Credit Analytics, and Scorecards in the wide Financial Institution space in Germany, Austria, and Switzerland., • Bachelor's or Master's degree or equivalent relevant work experience., • Fluent in English and German., • Strong sales execution skills, including the ability to manage pipeline activity, maintain forecasting discipline, and consistently deliver against commercial objectives., • Able to engage with and influence peers, immediate leadership, and cross-functional stakeholders to achieve common goals., • Able to work effectively with incomplete or evolving information, while identifying practical options in non-routine situations., • Strong communication skills, with the ability to explain fairly complex or technical information within a specialized sales environment., • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.Additional Preferred Qualifications:, • Prior experience in selling Market Data to Financial Institutions is an advantage., • Knowledge of Credit Risk and fixed income markets is an advantage., • Demonstrated ability to identify process improvements, seek out new opportunities for innovation, and translate market or client insight into commercial action., • Experience coaching, guiding, or positively influencing colleagues while ensuring team priorities are considered alongside individual goals., • Resilience, professionalism, and a positive mindset when working through challenges, setbacks, or changing client circumstances. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 - Middle Professional Tier II-Ou Sales (EEO Job Group)

About Us At CREATE Fertility and IVI UK, we support people through one of the most important and emotional journeys of their lives. As part of one of the world’s leading fertility groups, we combine world-class clinical expertise with genuinely compassionate care, helping thousands of patients across the UK access innovative fertility treatment tailored to them. Our clinics are known for pioneering Natural and Mild IVF approaches, offering safer and gentler treatment options alongside advanced fertility services including IVF, IUI, ICSI and fertility preservation. Above all, we believe exceptional patient care starts with exceptional people. The Opportunity We are looking for a highly personable, organised and emotionally intelligent Patient Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced, people-focused environment and takes pride in delivering outstanding customer experiences. You do not need fertility experience to apply. What matters most is your ability to build trust, communicate with empathy, manage multiple priorities and provide a high level of care and service throughout every interaction. You will play a key role in supporting new patients from their first enquiry through to treatment, becoming a trusted point of contact throughout their journey. This is a role for someone who genuinely enjoys helping people, while also being motivated by performance, accountability and delivering excellent outcomes. What You’ll Be Doing • Supporting patients throughout their treatment journey, from initial enquiry through to treatment completion, • Delivering a warm, professional and high-quality experience across every patient interaction, • Managing appointments, bookings and patient communications efficiently and accurately, • Acting as a key point of contact for patients, providing guidance, reassurance and support, • Working closely with clinical teams to ensure a seamless patient experience, • Proactively identifying and resolving issues to maintain exceptional service standards, • Managing multiple patient journeys simultaneously while maintaining attention to detail, • Working towards individual and team KPIs focused on patient experience, conversion and retention, • Ensuring all processes are compliant with HFEA regulations and internal protocols What We’re Looking For Essential Experience • Minimum 2 years’ experience in a customer-facing or service-driven role, • Experience working in a fast-paced environment where delivering exceptional service is essential, • Proven ability to manage difficult or sensitive conversations professionally and empathetically, • Strong organisational skills with the ability to multitask effectively, • Confident communication skills, both written and verbal, • Comfortable working towards targets, KPIs or performance measures We’d Particularly Love To Hear From People With Backgrounds In: • Private healthcare, • Hospitality or luxury service environments, • Airline or travel industries, • Membership or client services, • Retail leadership or premium customer experience roles, • Patient-facing healthcare support roles Personal Qualities • Warm, compassionate and emotionally intelligent, • Calm under pressure, • Highly organised and proactive, • Positive, resilient and solutions-focused, • Passionate about helping people during important life moments Why Join Us? • Work for one of the world’s leading fertility groups, • Be part of a genuinely meaningful patient journey, • Supportive and collaborative team culture, • Opportunity to develop within a growing healthcare organisation, • A role where empathy and high performance are equally valued

We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington. £36,000.00 per annum, working 35 hours per week. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Rent Collection and Arrears Management • Manage rent and service charge accounts across a defined patch, ensuring payments are. Housing Benefit, Universal Credit and Income Stability • Liaise with Housing Benefit, Universal Credit and Department for Work and Pensions teams to support claims, verify information and resolve delays or discrepancies affecting rent accounts. Court and Legal Process Support • Prepare documentation and evidence for legal action in relation to rent arrears Cross-Team Working and Communication • Work closely with Housing Operations, Income colleagues and Care and Support teams to coordinate responses to income-related issues. Record-Keeping, Compliance and Quality • Maintain accurate, timely and auditable records for all income-related activity on the housing management system. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. • Income Manager and Income Team, • Housing Operations Teams About you: • Fair-minded and approachable, with the ability to build constructive working relationships with tenants Skills and Abilities • Ability to communicate clearly, professionally and sensitively with tenants, colleagues and partner agencies., • Good organisational and time-management skills, with the ability to manage a varied income caseload and competing priorities. What you'll bring: Essential: • Experience of working in an income-related role within social housing, supported housing, or a similar environment is required. Desirable: • Experience of working within supported housing, homelessness services or other settings supporting people with vulnerabilities. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.