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Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership)Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Up‑ and cross‑sell to all customers and their supply chain partners in accordance with global policy.

Customer Experience Manager (Housing Repairs/Maintenance). Join Platform Property Care as a Customer Experience Manager!. Youll support and empower CLOs to remain a consistent, trusted point of contact for customers, ensuring customers feel informed, supported, and confident in the service being d

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

Experience of managing managers, in a fast-paced, customer-facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. What makes a great Lead Customer Experience manager:.

A leading automotive company in Peterborough seeks an Aftersales Manager to oversee aftersales teams and ensure outstanding customer service. This is an exciting opportunity to be part of a growing company focused on exceptional customer experiences. Candidates should have prior automotive industry

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Partner cross-functionally to understand customers’ voice, impact messaging and collateral, and provide excellent prospect and customer experience. Develop and own the go-to-market

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

AsourCustomer Experience ManagerforEurope, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience mea

Extensive understanding of ecommerce customer experience – you hold extensive experience in ecommerce customer experience as both an individual contributor and an accomplished team leader. Senior Ecommerce Customer Experience Manager. Guide on‑site customer experience strategy – you’ll ident

A leading recruitment agency is looking for an Assistant Store Manager in Chelsea to support daily store operations, manage a high-performing team, and ensure exemplary standards of customer service and compliance. Candidates should be experienced in retail management, possess strong leadership skil

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. Customer Experience & Contact Platform Architect - Manager. As a Customer Experience & Contact Platform Architect - Manager, you will:.

A leading fashion retail brand in Greater London is seeking a Retail Manager to enhance customer service and drive sales performance. Candidates should have at least 3 years of management experience in retail, strong communication skills, and a passion for fashion.

Experience in and understanding of customer fulfillment and delivery experience in e-Commerce. Analysis, Strategy, Product or Program Management in Customer experience. You will build data driven business cases and work closely with cross-functional stakeholders to implement customer centric solutio

A leading retail brand is seeking an Assistant Store Manager to enhance team development and deliver exceptional customer service. You'll work closely with the Store Manager to achieve revenue goals and manage daily operations, ensuring customer satisfaction and team engagement. Candidates should ha

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

A leading beauty brand is seeking a Part-time Counter Manager to enhance sales and customer experience in Greater London. As a Counter Manager, you will lead a team, manage sales, and provide exceptional beauty services. Ideal candidates are dynamic, passionate about retail, and bring at least 6 mon

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. What makes a great customer experience manager. Experience leading teams in a dynamic, customer‑facing environment – you’ve inspir

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

This full-time role requires management experience in customer-facing environments and involves leading a team to deliver exceptional customer experiences. A leading fashion retailer is looking for a Department Manager to oversee operations in their store in Greater London.

Job Title: Customer Service Manager with Estimating Experience. Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

We are looking for an exceptional Customer Experience Manager to join our on‑site team at Rolls‑Royce. Identify and elevate opportunities to enhance commercial performance or customer experience. As a key partner to our client, you’ll play a central role in shaping how our services are deliver

The ideal candidate will have significant retail management experience, a passion for customer service, and a strong track record of improving business performance. Responsibilities include managing stock, leading the team, and ensuring an exceptional customer experience. A leading retail brand in G

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. Ideal candidates will have 2-3 years of experience in customer relations and be confident in supervising junior

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency. A STEM degree from a top university and relevant int

As a Maersk Customer Experience Manager, you will be an integral part of establishing the Ocean capabilities. Lead in customer experience / order management with customer-led mindset. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-function

A community-focused housing organization is seeking a Customer Experience Manager to optimize customer interactions within its property maintenance division. The role involves leading a dedicated team, ensuring high standards of service delivery while effectively managing sensitive customer situatio

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. This is a fully store-b

As a Duty Customer Experience Manager, you will play a key leadership role within the Control Centre, shaping how our customers experience the railway in real time, especially when it matters most. You will look for ways to continually improve the provision of customer information and customer exper

You bring 4+ years of experience in Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

A luxury fashion brand in London seeks a Store Manager to enhance customer experiences and lead a dedicated sales team.

A leading media engagement company is seeking an Enterprise Customer Experience Manager to ensure strategic alignment throughout the customer partnership journey. This high-visibility role involves driving customer adoption, enhancing value realization, and managing $3-5M in revenue. Ideal candidate

We are looking for an exceptional Customer Experience Manager to join our on site team at Rolls Royce. Identify and elevate opportunities to enhance commercial performance or customer experience. We know that a friendly face makes all the difference, so we look for people who are passionate about de

A retail footwear company in Castle Point is seeking a Store Manager to lead the team and maximize sales. Responsibilities include overseeing store operations, maintaining high standards, and delivering excellent customer service. The ideal candidate will have experience in retail management, demons

This role involves leading a team to grow the AI business, fostering relationships with customers, and collaborating with internal teams to enhance client experiences. A global technology company in Greater London is seeking an Artificial Intelligence (AI) Sales Specialist Manager. The ideal candida

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

Responsibilities include supporting the General Manager, leading the team, and delivering exceptional customer experiences. A leading pub management company in the United Kingdom is seeking an Assistant Manager to help ensure the smooth running of a busy pub. Ideal candidates should have restaurant

Job Title: Customer Experience (CX) Manager. Ten is building a global Customer Experience (CX) team to design and deliver compelling, seamless experiences for our members worldwide — both online and offline. You will bring expert knowledge of the full customer journey, understanding how each touch

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

Job Title: Digital Marketing Manager (Campaigns). Content Creation & Marketing Material – Develop and localise content to position Getinge effectively across relevant markets ensuring brand consistency and customer‑centric messaging. Event Management – Plan and organise trade shows, user group

The right candidate will lead a team to meet sales targets and ensure excellent customer service. Strong leadership skills and a commitment to customer satisfaction are essential for success in this role. A leading decorative solutions company is seeking a dedicated Branch Manager responsible for de

The role involves promoting a high-quality customer experience, supporting staff development, and participating in all managerial duties in the Store Manager's absence. A leading retail organization is looking for an Assistant Manager for their Leeds store. Candidates should be customer-focused, dri