Customer experience manager jobs in Richmond - Page 13Create job alerts

A leading supermarket chain in Greater London seeks an experienced Store Manager to drive operations and deliver exceptional customer experiences. The ideal candidate should have experience in retail operations and a commitment to enhancing the customer journey.

A leading telecom service provider in the UK seeks an experienced Customer Account Manager. Candidates should have over 5 years of experience in customer service or sales, particularly in the telecoms industry. Your role will involve nurturing relationships with approximately 30-60 business customer

This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional customer experiences. While customer experience (CX) experience is desirable, it’s not essential. Customer Experience (CX) experience is desirable, it’

A leading betting firm in Waverley is seeking a Shop Manager to enhance customer experience and ensure responsible gambling practices. Suitable candidates will have management experience in the betting industry, outstanding customer service skills, and will be available during evenings and weekends.

A leading retail brand seeks an inspiring ASSISTANT MANAGER to lead in their York store. This role focuses on driving sales performance while fostering an exceptional customer service ethos.

We are excited to introduce this brand‑new Customer Experience Training Manager role at Wiltshire Farm Foods. You will be an experienced customer service trainer, with confidence in customer service leadership or service design. Proven experience in customer service leadership or service design.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A global footwear brand is seeking an inspiring Store Manager to lead a retail team in Greater London. The role involves motivating staff, driving sales, and creating an exceptional customer service environment. Candidates should have retail management experience, a proven sales track record, and be

Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchas

The role involves coaching, compliance of sales methodologies, and ensuring excellent customer experiences. A leading home builder in Greater London seeks a Sales Manager to drive sales performance through effective management of the Sales Adviser team.

A well-known coffee chain in the North East of England is seeking an Assistant Manager to lead their store team and ensure exceptional customer service. The ideal candidate will bring strong leadership experience in a retail or hospitality setting, focusing on operational excellence and driving comm

This role owns team performance and customer outcomes including project delivery, adoption, and cross-functional execution across the customer journey. We’re looking for a people manager to lead a combined EMEA team of Technical Account Managers (TAMs) and a Professional Services team (Resident an

The ideal candidate will have over 5 years in customer service, with significant leadership experience. A leading membership organisation is seeking a Customer Service Manager in London to lead the support and retention team. The role involves developing customer service strategies, mentoring staff,

We are seeking a dynamic and operationally focused Customer Experience Manager to oversee and enhance the customer journey at our team entrance and head office Duke Street entrance. Customer Experience Manager (Staff Entrances). Develop and implement strategies to enhance the customer experience at

A leading customer service firm in Hemel Hempstead is seeking a Platinum Customer Experience Account Manager. The role involves managing customer relationships, exceeding expectations, and enhancing customer retention through excellent service for 150-200 business clients. Applicants should have a b

Een toonaangevende mode-retailer in het Verenigd Koninkrijk zoekt een Assistant Manager om de verkoopresultaten en klantenervaring te optimaliseren.

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators. Candidates should have experience in a reta

The Customer Experience Centre plays a huge part in the success of Business, building our brand, ensuring the target audience is engaged, delivering key messages and driving customer experience and perception of BT. The Customer Experience Centre team are responsible for the end-to-end planning, org

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

A leading supermarket retailer is seeking a Fresh Food Manager to support the growth of the business in Bassetlaw. You will lead a team, ensuring exceptional customer service and product availability while fostering a performance-driven environment. The ideal candidate will have experience managing

You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Track and analyze key customer experience metrics (CSAT, NPS, SLA, ticket volume, etc. Identify recurring customer issues and collaborate with product, logistics, and marketi

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences. A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations.

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer suppo

A charitable organization is seeking a part-time Store Manager for its location in Bedford, UK. The role involves managing daily store operations, ensuring customer satisfaction, supervising staff, and maintaining inventory control. Remote work flexibility is available, and previous experience in re

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success.

This role involves leading a diverse team to enhance customer experiences through exceptional service. Candidates must possess experience in leading a large retail team, with an emphasis on nurturing customer relationships and optimizing store performance. A leading retail pharmacy is seeking a Stor

You will own the end‑to‑end digital product lifecycle of our telco customers, ensuring a best‑in‑class, digital‑first customer experience. Working closely with Engineering, UX, Data and Customer Operations, you will identify friction in the customer journey and deliver product improvements

Customer service or Sales experience. You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Support your customer base by managin

Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b

As a Customer Experience Manager You’ll. You’ll lead customer experience strategy, oversee the Hire Desk operations, and serve as the primary liaison with leasing partners — all while balancing exceptional service delivery with strong commercial awareness and cost efficiency to support organis

Senior Manager, Customer Experience and Analytics page is loaded## Senior Manager, Customer Experience and Analyticslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ00037831nexfibre is a £4. In order to achieve that, this role will make sure:nexfibre has

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

This role involves closely partnering with the Store Manager to enhance customer satisfaction and maximize sales. A leading retail company in Greater London is seeking an Assistant Manager for maternity cover. Ideal candidates will display strong leadership skills and a commitment to excellence in c

A leading retail company in Greater London is looking for an Assistant Manager to oversee store operations and inspire the team to deliver excellent customer service. The role requires a highly organized individual with experience in fast-paced environments, capable of handling diverse responsibilit

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

A leading UK supermarket chain is looking for a Store Manager to run their store with a focus on community engagement and customer satisfaction. The ideal candidate will lead a team to enhance the shopping experience, drive commercial performance, and foster an inclusive culture. The role requires f

Customer Experience Knowledge & Content Manager. Customer Experience Knowledge & Content Manager. We are seeking an experienced, solutions-oriented CX Content Specialist to join our Customer Experience team in London, supporting content-related needs including SEO content for our Help Centre and an

A leading UK supermarket is seeking a Trading Manager to oversee store availability and standards, ensuring a positive customer experience. Candidates should have prior experience in team management within fast-paced environments and a passion for customer service.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract revenu

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position:

Senior Performance Manager - Customer Experience. Customer Experience & Integrity (CXI). Our Customer Care team supports Deliveroo’s customers, riders, and restaurant partners—delivering thoughtful, efficient, and empathetic service at every interaction.

As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt

A prominent betting company is seeking a Shop Manager in Greater London to create a positive and entertaining customer environment. The role emphasizes team development and a commitment to customer satisfaction.

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team!. The Operations Manager is a senior, hands‑on role within the company, responsible for delivering a safe, good‑value experienc