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One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team!. The Operations Manager is a senior, hands-on role within the company, responsible for delivering a safe, good-value experienc

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42K + car allowanceWe are

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b

Working closely with Engineering, UX, Data and Customer Operations, you will identify friction in the customer journey and deliver product improvements that increase self‑service adoption, customer satisfaction and operational efficiency. You will own the end‑to‑end digital product lifecycle o

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team!. Are you an experience Operations Executive / Manager within the Travel / Education Travel Industry? Do you love all things Advent

Top View is seeking a dynamic and customer-focused Head of Tours & Customer Experience to lead its sightseeing operations in London. Experience managing OTA relationships and digital customer touchpoints. Customer-first mindset with a passion for creating engaging and memorable experiences.

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles.

Analyse customer segment needs and provide insights that shape Customer Service Experience strategy. Own regional customer service processes, acting as the expert and driving optimization, harmonization, and key Customer Service Experience initiatives. As the PMO lead, you will optimize and harmoniz

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. The ideal candidate will facilitate team morale and drive results while acting as the manager in their absence. Responsibilities include ensuring customer sat

The Customer Experience Manager drives outstanding customer satisfaction and loyalty by monitoring key experience metrics, using data insights to identify and implement improvements, and ensuring effective resolution of customer complaints to uphold the company’s commitment to service excellence.

We’re looking for a people manager to lead a combined EMEA team of Technical Customer Experience Roles that may include Solution Engineers, Customer Success, Professional Services roles, and GTM Operations. Work with Product and Engineering to surface customer insights, influence roadmap prioritie

A leading retail company in Greater London is seeking an experienced Store Manager to create an unforgettable customer experience and lead a dynamic team. The ideal candidate will have prior managerial experience in retail or hospitality and possess strong people management and problem-solving skill

A leading retail company in the UK is seeking a passionate Sales Manager to lead a team in delivering exceptional customer service.

Een toonaangevende mode-retailer in het Verenigd Koninkrijk zoekt een Assistant Manager om de verkoopresultaten en klantenervaring te optimaliseren.

A leading customer service firm in Hemel Hempstead is seeking a Platinum Customer Experience Account Manager. The role involves managing customer relationships, exceeding expectations, and enhancing customer retention through excellent service for 150-200 business clients. Applicants should have a b

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators. Candidates should have experience in a reta

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences. A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations.

You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Track and analyze key customer experience metrics (CSAT, NPS, SLA, ticket volume, etc. Identify recurring customer issues and collaborate with product, logistics, and marketi

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win‑win outcomes.

A leading supermarket retailer is seeking a Fresh Food Manager to support the growth of the business in Bassetlaw. You will lead a team, ensuring exceptional customer service and product availability while fostering a performance-driven environment. The ideal candidate will have experience managing

A charitable organization is seeking a part-time Store Manager for its location in Bedford, UK. The role involves managing daily store operations, ensuring customer satisfaction, supervising staff, and maintaining inventory control. Remote work flexibility is available, and previous experience in re

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success.

The Customer Experience Centre plays a huge part in the success of Business, building our brand, ensuring the target audience is engaged, delivering key messages and driving customer experience and perception of BT. The Customer Experience Centre team are responsible for the end-to-end planning, org

This role involves leading a diverse team to enhance customer experiences through exceptional service. Candidates must possess experience in leading a large retail team, with an emphasis on nurturing customer relationships and optimizing store performance. A leading retail pharmacy is seeking a Stor

A leading supermarket chain in Clapham Junction is seeking a Customer Manager to enhance customer experience and lead store service. The role involves engaging with the team, validating customer pathways, and addressing customer feedback effectively. Ideal candidates will have retail management expe

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Position: Customer Experience Manager - UK. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand��

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

A leading beauty brand is seeking a Multi-Site Business Manager to create a magical customer experience across multiple locations in the UK. Exceptional management experience, innovative problem-solving skills, and a customer-centric approach are essential.

As a Customer Experience & Contact Platform Architect - Manager, you will:. Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. Customer Experience & Contact Platform Architect - Manager.

A customer service company in Hemel Hempstead is seeking a Customer Experience Account Manager to manage the experience of 150-200 business customers. Ideal candidates should have experience in customer service or account management, the ability to recognize sales opportunities, and strong time mana

A leading supermarket chain in Greater London seeks an experienced Store Manager to drive operations and deliver exceptional customer experiences. The ideal candidate should have experience in retail operations and a commitment to enhancing the customer journey.

Experience in and understanding of customer fulfillment and delivery experience in e-Commerce. You will build data driven business cases and work closely with cross-functional stakeholders to implement customer centric solutions to our user benefits related product features, customer service, and co

AsourCustomer Experience ManagerforEurope, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience mea

A leading organization in medical devices is seeking a Customer Experience Manager to enhance customer satisfaction by using data-driven insights. The ideal candidate should hold a Bachelor’s degree in a relevant field and have proven customer experience management skills. This role involves monit

We’re looking for a Customer Experience Manager ( with experience in financial or insurance services) to take ownership of end-to-end customer journeys, ensuring experience is embedded into every stage of delivery. Experience in Customer Experience (CX), Journey Mapping, UX or Service Design. This

You will ensure retail excellence and a focus on customer experiences. A leading telecommunications company in Epsom seeks a Store Manager to lead a team of 5 to 15 employees.

Join the team to create exceptional experiences for customers. You will oversee store operations, ensuring staff maintain high standards of product knowledge and customer service excellence. Previous retail experience and strong supervisory and communication skills are essential for success.

A leading optical retail company is seeking an Opticians Store Manager in Thanet District to lead a diverse team and ensure exemplary customer experiences. Responsibilities include empowering the team to enhance customer relationships, creating a successful store environment, and guiding customers t

Strategy Manager, Customer Experience and Refunds. Strategy Manager, Customer Experience and Refunds. Our Customer Care team supports Deliveroo’s customers, riders, and restaurant partners—delivering thoughtful, efficient, and empathetic service at every interaction.

A prominent retail company in the United Kingdom is looking for a Store Manager to lead their store in Richmond Upon Thames. The ideal candidate will foster a creative store culture, while managing sales, customer service, and the development of their team. Strong leadership skills and experience in

A leading opticians firm in Cherwell District seeks an Assistant Manager to lead a team and deliver exceptional customer service. Ideal candidates should have experience in customer service and team leadership, along with a desire to learn. Responsibilities include working closely with the Store Man

Experience influencing cross‑functional teams to impact business goals, customer experience, and customer expansion. Collaborate cross‑functionally to understand customers’ voice, impact messaging and collateral, and provide excellent prospect and customer experience. You will partner with int

There is a clear pathway for the right candidate to progress into a Senior Operations & Customer Experience Manager role and, longer term, Head of Operations, based on performance and commitment. Travel Operations and Customer Services Manager Experience Required:. This is a pivotal role with the Tr

Our customer platform is the digital front door to all of it: the place where SME owners check their numbers, HR managers register new employees, line managers approve time off, and employees view their payslips. Product strategy and roadmap for the customer portal: the landing experience, cross‑s

Candidates must have experience in retail environments and demonstrate effective leadership skills, ensuring a high standard of store presentation and customer engagement. A leading global fashion retailer is looking for a Store Manager for its London Liverpool Street location. Responsibilities incl

At least 5 years’ experience in customer success, professional services, support engineering, solutions consulting or a related customer‑facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships. Prior experience building out customer functions/operat