Customer experience jobs in London - Page 19Create job alerts

Mac Support Engineer – 6-month contract – London – 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You’ll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: • Proven experience supporting macOS environments in a corporate setting, • Familiarity with Jamf MDM for device investigation and management, • Exposure to Fleet Device Management (or willingness to learn as part of a migration), • Experience supporting Zoom Rooms or AV/meeting room technology, • Basic understanding of network troubleshooting, ideally within a Meraki environment, • Experience with Okta administration (user management and access support), • Strong experience managing user onboarding and offboarding processes, • Knowledge of IT asset management and inventory tracking, • Provide 1st and 2nd line support across a macOS-based environment, • Troubleshoot and resolve issues relating to Mac devices, applications, and user access, • Support and maintain Zoom Rooms, ensuring meeting spaces are fully operational, • Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management, • Assist with the transition to Fleet Device Management, including basic administration and troubleshooting, • Investigate basic network-related issues using the Meraki dashboard, • Administer Okta, including user provisioning, deprovisioning, and password resets Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

UK based Loss Adjusting company with offices UK Wide providing claims solutions are seeking to strengthen their Subsidence Team. Key responsibilities: • Manage your own caseload of subsidence claims, • Carry out desk-top handling using digital solutions, • Work closely with Surveying Engineers arranging instruction, • Liaise with all relevant parties ensuring the smooth management of the claims process, • Provide a high standard of customer service, • Utilise your exceptional technical expertise demonstrating your subsidence knowledge, • Work to client SLA's and KPI's About You:, • Buildings/Subsidence claims handling experience, • Insurance Principles knowledge, • Exceptional communication skills and experience, verbal and written, • The ability to work within a pressured and busy environment working to strict deadlines and timescales, • Excellent IT/Systems experience with a high level of competency, • Industry qualifications CertCILA/Cert CII, working towards or the desire to completeInterested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD275. For all other vacancies, take a look at our website - exchange-street.co.uk

All About You Multi Skilled Commercial Engineer Multi Skilled Commercial Engineer We’re looking for a skilled and adaptable professional with experience across at least two mechanical, electrical, or plumbing (MEP) disciplines, ideally with a recognised qualification such as NVQ Level 3 or City & Guilds. You’ll bring practical experience in commercial building maintenance, repairs, and installations ideally in an education setting and take pride in delivering high-quality work. Multi Skilled Commercial Engineer You’ll be confident diagnosing building faults, finding cost-effective solutions, and coordinating follow-on works when needed. Strong communication and customer care skills are essential, as you’ll be representing the Camden FM service and Council, keeping customers and colleagues informed and ensuring work is carried out efficiently and safely. Multi Skilled Commercial Engineer You’ll also enjoy using technology to optimise building performance, manage your workload, and record works accurately. You’ll have a solid understanding of statutory compliance, health and safety, and safe systems of work, and you’ll be able to read drawings, O&M manuals, and identify defects. Working collaboratively, you’ll contribute to long-term maintenance strategies and energy-efficient solutions, helping keep our buildings safe, efficient, and welcoming

Housing Resolutions Officer • Rate of pay: £21.41 PAYE or £28.19 umbrella, • Location: HA9, • Job Type: Full-time temporary role Day-to-day of the role: • Visit households in temporary accommodation to provide advice on housing options, managing expectations based on individual needs and housing priorities., • Collaborate with housing teams to monitor and support bidding activity, ensuring households make informed housing choices., • Refer households to relevant agencies for additional support, including employment, training, and social services., • Provide guidance on employment opportunities and benefit entitlement in light of welfare reforms., • Enforce tenancy conditions and manage breaches effectively, including handling cases of harassment and anti-social behaviour., • Investigate domestic violence cases and manage safety risks for affected households., • Promote efficient use of the temporary accommodation budget by reviewing and optimizing housing transitions., • Conduct tenancy audits, investigate fraud, and ensure compliance with housing legislation and council policies., • Proven experience in housing or a related field, particularly in advising and supporting vulnerable groups., • Strong knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017., • Excellent communication and interpersonal skills, capable of managing difficult situations and maintaining positive relationships., • Ability to work under pressure, prioritize tasks, and meet deadlines., • Proficient in IT, including Microsoft Office and housing management systems.

AWS Data Engineer - Snowflake CortexLondon (Hybrid) - £550/day - Outside IR35 | Retail 6-month contract (extendable) working on a cutting-edge Snowflake Cortex / GenAI data platform for a major retail organisation.What you’ll be doing: • Building data pipelines on AWS, • Developing high-performance Snowflake data models, • Delivering Snowflake Cortex AI/LLM use cases, • Working with large-scale retail data (sales, customer, inventory)You’ll need:, • Strong AWS Data Engineering background, • Hands-on Snowflake experience, • Exposure to Snowflake Cortex / GenAI, • SQL + Python**ASAP start, please reach out to Adam Akhtar at Opus for more detail.

Spencer Clarke Group are seeking a Temporary Accommodation Placement Officer for a Local Authority Client in North London. In this role, you will support homeless households by sourcing, allocating and managing suitable temporary accommodation, ensuring statutory duties are met. Duties: • Source and book suitable temporary accommodation placements on a daily basis for homeless households, • Assess housing needs and complete sign-ups, ensuring all tenancy and housing benefit paperwork is accurately processed, • Manage case records on housing systems, maintaining accurate and up-to-date information in line with statutory requirements, • Support residents through the temporary accommodation process, including move-ins, move-outs, and difficult housing decisions Qualifications and Experience: The successful candidate will have the following skills / experience: • Experience working in a busy housing, homelessness or customer-facing service supporting vulnerable people, • Experience of assessing needs and making decisions in line with housing legislation or organisational policy, • Experience of handling difficult conversations with residents or service users in a sensitive and professional manner, • Experience using IT systems and case management tools to maintain accurate records and manage workload effectively What's on offer: Salary: £24ph Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: • Once your CV is received, if you are successful, you will be contacted., • Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.

Housing Officer — Neighbourhood Services Local Authority · West LondonLocation: Area Housing Office, West LondonContract: Temporary – 3 months initially, then rolling Hours: 36 per week, Monday to Friday Working Pattern: Office and patch-based Pay Rate: £23.07 per hour (PAYE) / £29.35 per hour (Umbrella PAYE)Thhis London Authority is one of London's most forward-thinking boroughs — a council that puts residents first and invests in the people who serve them. This is your chance to manage a real patch, make a tangible difference to people's lives, and grow in a team that genuinely values attitude as much as experience.What you'll own • Your own patch of tenancies, leases and licences — you'll be the face of the council for those residents, • Proactive tenancy, leasehold and neighbourhood management, staying ahead of issues before they escalate, • ASB case investigation and resolution — balancing empathy with firm, fair action, • Regular estate inspections and tenancy verification — maintaining the standards residents deserve, • Front-line customer service that genuinely solves problems, not just logs them, • Occasional evening meetings or emergency cover — because housing doesn't clock off at 5pmWho we're looking for You'll have housing management experience, or strong transferable skills from a customer-facing role. We're looking for someone who:, • Communicates confidently — whether de-escalating conflict or updating a resident on their case, • Manages competing priorities without dropping the ball, • Works autonomously on a patch while feeding into a supportive wider team, • Understands what it means to put vulnerable people firstNot from a housing background? That's fine. If you've worked in social care, probation, community outreach, or a similar role, we'd still love to hear from you.Why this role?This authority consistently ranks among the best-run boroughs in London — you'll be part of something people are proud to work for. You'll have access to structured training and a clear pathway to grow your housing career, with temporary roles here regularly converting to longer-term opportunities. Benefits include a competitive pension scheme, generous annual leave, and employee wellbeing initiatives — backed by a management team that knows good housing work when it sees it.Apply Now We have multiple vacancies available and CVs are reviewed on a rolling basis — roles are filling fast. If this sounds like you, even if you're not 100% sure, apply now and one of our team will be in touch to talk it through.

Lift Service Engineer North London Salary: Up to £50,000 Are you a Lift Service Engineer looking to take the next step in your career? If the answer is Yes, please read on.... We are a well-known and established Lift Service, Installation and Repair company. Due to our ever-growing lift service portfolio, we are looking for a Lift Service Engineer to cover the North London . Key Responsibilities of the successful Lift Service Engineer: • Management of your own lift service route in North London, • Attend lift breakdowns and undertake planned servicing and maintenance work., • Providing Service and PPM work at customer sites, • Provide technical support and advice to customers and maximise the first-time fix rate, • NVQ Level 3 qualified in Lift Engineering, • 2 years of experience in a Lift Service / Maintenance Engineer position, • Relevant qualifications for the position, e.g. J Modules, • Proficient with fault finding, diagnosis and repair on either/both Passenger and Goods lifts, • Self-motivated, reliable, and organised

HIU Engineer | £42,500 + Overtime | No Call-Out We are currently recruiting on behalf of a well-established private housing provider for an experienced HIU Engineer to join their growing team. This is an excellent opportunity to secure a stable, full-time PAYE position within a professional and supportive environment, working across a high-quality residential portfolio. The Role You will be responsible for the servicing, maintenance, and repair of Heat Interface Units (HIUs) and associated plumbing systems across residential properties. Key duties include: • Carrying out annual servicing programmes (PPM, reactive and planned works), • Maintenance and fault-finding on HIUs, • Completing remedial repairs as required, • Diagnosing issues including temperature sensors and system faults, • Performing general plumbing tasks (radiators, cylinders, system maintenance), • Installing and commissioning heat meters, • Demonstrable HIU maintenance experience(essential), • Recognised plumbing qualifications and practical experience, • Basic electrical knowledge advantageous, • Strong communication and customer-facing skills, • Reliable, organised, and able to manage a varied workload, • £42,500 basic salary, • Overtime paid at time and a half, Sundays at double pay, • No call-out rota, • Company van and fuel card provided, • 20 days annual leave + bank holidays, • Birthday off, • Pension scheme & sick pay

Temporary Complaints Officer (Housing Needs) – Wembley Hybrid | 36 hours per week | £23.81 PAYE / £31.35 Umbrella | Immediate Start | Until October (possible extension) Are you a customer-centric superstar with a passion for resolving housing-related issues? We’re looking for an experienced Complaints Officer to help clear a backlog of Stage 1 complaints covering housing needs, homelessness, and temporary accommodation. What You’ll Be Doing Investigating Stage 1 complaints Working closely with the Housing Needs team to produce high-quality written responses Delivering fair, evidence-based outcomes Ensuring a compassionate, resident-focused approach Who We’re Looking For We’d love to hear from applicants with: Local Authority experience Homelessness & housing complaints expertise Housing Ombudsman experience (advantageous!) Awareness of key legislation: • Housing Act 1996 Part VII, • Homelessness Reduction Act 2018 Location: Wembley Hybrid: 3 days a week in the office (Monday = mandatory) 36 hours per week Contract: Until October, with potential to extend Start Date IMMEDIATE – temp booking

Cloud Support Engineer & Team Coordinator Keywords - IT Support, Support Engineer, Helpdesk Support, Cloud Support, 2 Line Support London | Circa £40k | Office-based (with occasional travel) This is a hands-on role within a small, technically focused MSP where you'll have real involvement in how things are run not just picking up tickets, but improving systems, supporting clients, and helping keep everything moving behind the scenes. You'll be working closely with the Managing Director and a team of experienced engineers, supporting a range of client environments across cloud, infrastructure, and security. It's a varied position with a mix of technical delivery, customer interaction, and internal coordination. The role Day to day, you'll be supporting and developing client cloud environments, with a strong focus on the Microsoft stack. That might mean improving deployments through scripting, keeping infrastructure and security information accurate, or rolling out updates across firewalls and network devices. You'll also act as a reliable escalation point for more technical issues particularly around networking and firewalls while working closely with the support team to make sure service quality stays high. Alongside the technical side, there's an element of coordination. You'll help keep things organised across the engineering team, making sure people have what they need, tracking changes in services or pricing, and supporting the general day-to-day running of a busy MSP environment. Client interaction is a key part of the role as well. You'll build relationships over time, understand how different businesses operate, and help ensure the service being delivered actually meets their needs. What they're looking for They're open on background, but you'll need a solid foundation across infrastructure and cloud, and be comfortable working independently. Experience with firewalls (FortiGate would be ideal), Windows environments, and Microsoft 365 (including Conditional Access and SharePoint) is important. Any exposure to MDM or Power BI would be useful, but not essential. More than anything, they're looking for someone who takes ownership someone who can manage their own workload, communicate clearly, and work with others to get things done without needing constant direction. Previous MSP or helpdesk experience would definitely help, given the pace and variety of the work. Why it's worth a look You'll get exposure to a wide range of technologies and client environments, which keeps things interesting and gives you the chance to keep building your skillset. Because of the size of the team, you'll also have more visibility and influence than you would in a larger organisation. If you improve something, you'll actually see the impact. There's also a clear opportunity to grow with the business over time as it continues to evolve. The package is flexible too, with options to tailor elements of your salary towards things like childcare or medical cover. For further details and to apply, please get in touch with jon.brass @ Circlerecruitment .com Cloud Support Engineer & Team Coordinator - IT Support, Support Engineer, Helpdesk Support, Cloud Support, 2 Line Support Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent£24,000 - £26,000 per annum plus car allowance and mileageRole will be based in West London and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in West London and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: • Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades, • Liaise with site management staff to enable the flow of information between all parties, • Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues, • Previous customer service experience, • Excellent organisational skills, • Excellent communication skills, • Ability to work to tight deadlines, • Ability to work remotely as well as part of a team, • Professional attitude and approach to work, • Ability to competently operate MS office (Word & Excel), • Current and Valid UK driving license

A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI’s are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £19.54 Umbrella £25.84 Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements

Incident Response Manager Hybrid We are partnering with a leading global financial services organisation to appoint a Incident Response Manager to join their high-profile Cyber Threat Centre (CTC). This is a critical leadership role at the forefront of defending against sophisticated cyber adversaries, including nation states and organised criminal groups. As the central hub for Computer Network Operations, the CTC drives incident response, threat hunting, intelligence, and insider threat detection across the organisation. This role offers the opportunity to shape strategy, lead a globally distributed team, and work with cutting-edge technologies in a fast-paced, evolving environment. You will lead a highly skilled, 24/7 Cyber Security Incident Response function, ensuring the organisation remains resilient against advanced threats while continuously improving capabilities and processes. Key Responsibilities • Act as CSIRT Mission Manager, driving continuous improvement of incident response processes, • Lead and manage a globally distributed team of Cyber Threat Analysts, • Oversee real-time incident response operations and adapt rapidly to evolving threats, • Direct forensic investigations across HR, Legal, Compliance, and business units, • Ensure operational effectiveness of detection and response tooling, • Maintain and enhance incident response documentation, playbooks, and procedures, • Collaborate across Information Security and IT to strengthen preventative and detective controls, • Maintain global situational awareness of cyber threats and act decisively, • Drive innovation in forensic and investigative capabilities, • Partner with business units as a trusted cyber security advisor, • Lead strategic initiatives and contribute to long-term cyber security direction, • Ensure seamless continuity across response shifts, • Build, mentor, and develop high-performing teams, • Influence senior stakeholders and align cyber strategy with business objectivesKey Requirements, • Degree in Computer Science, Engineering, MIS, or related field (or equivalent experience), • 7+ years' experience in cyber security, including leadership responsibilities, • 5+ years in a Cyber Security Incident Response environment (preferred), • Experience within financial services (desirable), • Strong ability to prioritise and operate in high-pressure, dynamic environments, • CISSP, OSCP, OSCE, • GCIH, GCIA, • Six Sigma (Green/Black Belt)Skills & Expertise, • Deep understanding of incident response methodologies (e.g., ICERF), • Strong knowledge of vulnerabilities, threat vectors, and countermeasures, • Experience with enterprise risk management and project delivery, • Familiarity with emerging security technologies and trends, • Proven leadership in building, developing, and retaining high-performing teams, • Strong stakeholder management and relationship-building skills, • Customer-centric mindset with a focus on de

Are you an experienced Technical Author looking to work with cutting-edge engineering products that are used globally? Do you want to work for world class manufacturer in the engineering sector? If you answered yes, then we invite you to read on! An exciting opportunity has opened up within our clients a long-standing and highly skilled technical publications team. You’ll be joining a friendly and supportive team who are responsible for producing and updating high-quality technical documents, specifications, and engineering drawings for global customers. What You’ll Be Doing: • Creating and updating technical publications, build plans, and test procedures used by manufacturing and customer teams, • Interpreting and referencing engineering drawings, CAD models, production standards, and support analysis records, • Collaborating with engineering, design, and production departments to resolve technical queries, • Reviewing and proofreading documents to meet internal quality and compliance requirements, • Participating in hands-on validation using tooling, equipment, and engineering processes What You’ll Bring: • Strong experience producing technical publications within engineering/manufacturing, • Excellent understanding of industry standards and technical communication methods, • Practical exposure to mechanical engineering concepts and simplified technical English, • Able to communicate effectively and work independently or as part of a team, • Detail-oriented, with a strong focus on quality and consistency, • Relevant qualifications (e.g. City & Guilds in Technical Communication & Authoring or similar) are beneficial, but not required, Interested in joining a company that values precision, innovation, and people? Apply today and take the next step in your technical writing career.

Contract Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

MAC Support Specialist London £45,000 - £47,000 Our client is looking for a motivated and enthusiastic Mac Support Specialist to join their growing team. This is an exciting opportunity for someone who is passionate about technology, eager to learn and thrives in a fast-paced environment. You will have strong experience with troubleshooting and resolving MAC issues. You’ll be given opportunity to achieve professional certifications within your first 6 months! Responsibilities: • Provide 2nd line Mac support, • Troubleshoot and resolve Mac issues, • Deliver outstanding customer service through your technical expertise, • Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta, • Escalate complex issues to 3rd line support where required, • Maintain accurate documentation of incidents, fixes and processes, • Continue to self-development and learning, as well as improvement of IT processes and user experience Skills: • Strong hands-on experience supporting Mac devices and MacOS environments, • Proven 1st/2nd line Mac experience is essential, • Experience with Addigy, Jamf, JumpCloud or Okta, • Excellent problem-solving skills, • Understanding of networking fundamentals, • Strong communication and customer service skills, • Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering excellent support, we’d love to hear from you. Our client offers ongoing training and development, a supportive team culture and career opportunities. This role is based in their London office 5 days a week. Due to the number of applications, we can only respond to candidates who have matched the skills and experience needed.

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers • Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options, • Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Technical Leadership & Delivery • Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO, • Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn, • Hands-On Mindset: Enjoys being “on the keyboard” solving technical challenges, • Customer Engagement: Exceptional presence and clarity when engaging with customers, • Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy, • Clear Communicator: Able to articulate complex problems simply and confidently, • Calm & Composed: Operates effectively in high-pressure or ambiguous situations, • Ownership & Accountability: Takes responsibility for delivering high-quality outcomes, • Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency, • Strong architectural capability across Microsoft Azure and core Microsoft cloud services, • Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel), • Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID, • Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), • Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering, • Experience with distributed systems or modern application architectures

i. To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner’s Office enquiries, Freedom of Information and Data Protection Act enquiries, and Member’s Enquiries to the Directorate of Children’s Services. ii. To work as part of a team delivering high quality services across the remit of the service having lead responsibility for one or two of the following areas as designated by the Head of Service i.e. (i) Complaints (ii) Freedom of Information; (iii) Data Protection (iv) Member’s Enquiries. iii. To develop and maintain good relations with service areas and partner agencies iv. To maintain a good working knowledge of the legislation, policies and protocols relevant to the work of the service e.g. Information governance and complaints procedures relevant to Children’s Services. v. To provide an excellent and professional standard of service to all stakeholders, including provision of advice and guidance. Experience Complaints & Information Governance Officer Complaints & Information Governance Officer Experience of working in at least one of the following specialist areas: Complaints & Information Governance Officer Experience of successfully dealing with colleagues and the public, including communicating difficult issues effectively both orally and in writing. Experience of working with computer-based systems, in particular Microsoft Excel, e-mail and scanning facilities. Experience of project management and/or research work and relevant techniques. Experience of facilitating complaint resolution meetings. Experience in writing reports. Experience of undertaking complex investigations. standard or equivalent work-related experience in a customer care, complaints, business administration or information governance area. Excellent working knowledge of the Complaints procedures applicable to Children’s Services, Schools, Freedom of Information Act, Data Protection Act, and information sharing legislation. Demonstrable understanding of the application of confidentiality principles to the area of work. Knowledge of records management and retrieval systems and record keeping protocols. Knowledge of complaints processes including mechanisms for resolving complaints informally and the use of Alternative Dispute Resolution mechanism.

2nd Line Service Desk Engineer£35,000 – £40,000 + benefits including generous pension and holiday, bonus, private healthcare Epsom, Surrey, KT17 Our client is an extremely well-established (100+ years), independent financial services organisation with an outstanding reputation for stability, service excellence, and a genuinely supportive working culture. They offer long-term career security, career progression, and a generous benefits package. They are now seeking an experienced 2nd Line Service Desk Engineer to join their Service Desk team, providing high-quality technical support across a complex, regulated financial services environment. The 2 nd Line Service Desk Engineer Role: You will provide advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing. Key responsibilities include: • Resolving and owning escalated incidents and service requests across desktop, server, O365, SaaS, Azure and on-prem environments, • Acting as a Subject Matter Expert for defined platforms and technologies, • Supporting joiners, movers and leavers, device builds, asset management and MDM, • Hands-on troubleshooting, software and hardware installation, backups and restores, • Working closely with 3rd line, security, change and external vendors, • Contributing to documentation, knowledge base articles and service improvements, • Minimum 3 years’ experience in a 2nd Line Support / Service Desk Engineer role, • Previous experience working within Financial Services or a highly regulated environment is preferred, • Strong knowledge of Windows desktop and server OS, Microsoft 365, Active Directory, Exchange, GPO, • Experience with Azure, SaaS, MDM, basic networking and virtualisation (VMware preferred), • Familiar with ITIL, SLAs, CSAT and structured incident/problem management, • Excellent communication skills and a customer-first mindset, • Join a financially secure, century-established organisation, • Supportive, people-focused culture with long-term career prospects, • Exposure to enterprise-grade technology in a regulated, professional environment

Housing Customer Officer • Job Type: Temporary (3 months), • Location: SE1, London, • Working Hours: Monday – Friday, 8am – 4pm (Fully on-site) Day-to-day of the role: • Address all customer enquiries in a helpful, friendly, and professional manner, providing advice and assistance on a wide range of issues at the first point of contact., • Maintain a welcoming reception for visitors and an efficient working environment for staff, ensuring all contact and service requests are logged on the housing management system (Civica)., • Establish and maintain effective working relationships with colleagues, contractors, and agencies to meet customer needs., • Manage property and communal keys/fobs, ensuring secure storage and accurate logging on Civica., • Process payments for community facilities, parking, fobs, and guest flats where appropriate., • Assist in the preparation and distribution of resident communications such as newsletters, leaflets, and updates on the website and social media., • Handle correspondence relating to the estate efficiently, managing and distributing incoming correspondence and logging interactions on Civica., • Support the Resident Services Officer in managing the lettings of sheds on the estate, handling rental income and voids., • Respond to complaints in accordance with our complaint handling procedures and escalate as necessary., • Perform administrative and clerical duties including filing, photocopying, dealing with post, and maintaining procedural manuals., • Support resident involvement by assisting in organising and attending meetings and estate events, carrying out resident surveys, and promoting resident involvement., • Experience working within social housing., • Excellent customer service skills with the ability to handle enquiries and complaints professionally., • Strong administrative and organisational skills., • Proficiency in using housing management systems, preferably Civica., • Ability to work effectively both independently and as part of a team.

Microsoft Dynamics 365 Business Central Presales Consultant UK-based | Hybrid working We’re working with a leading global technology consultancy that’s continuing to invest heavily in its Microsoft practice across the UK. With strong backing and a growing pipeline of enterprise and mid-market projects, they’re looking to bring in an experienced Business Central Presales Consultant to support ongoing growth. This is a key role sitting between sales and delivery, helping shape solutions, influence customers, and drive successful outcomes across the full presales lifecycle. The Role As a Business Central Presales Consultant, you’ll play a pivotal role in supporting new business opportunities by translating customer requirements into tailored Microsoft Dynamics 365 Business Central solutions. You’ll work closely with sales, delivery, and technical teams to lead on demos, solution design, and bid responses, acting as a trusted advisor to both clients and internal stakeholders. Key Responsibilities • Lead presales engagements for Dynamics 365 Business Central opportunities, • Run client workshops to gather and shape requirements, • Design and present tailored BC solutions aligned to customer needs, • Deliver high-quality product demonstrations and proof of concepts, • Support RFPs, bids, and proposals with clear, value-led solutions, • Collaborate with sales teams to drive deal strategy and win themes, • Strong experience with Microsoft Dynamics 365 Business Central (or NAV), • Proven background in a presales or solution consulting role, • Confident running workshops and delivering client-facing demos, • Solid understanding of finance and/or operational business processes, • Ability to translate technical capability into business value, • Experience within a Microsoft Partner environment, • Broader Microsoft stack exposure (Power Platform, Azure), • Commercial awareness and experience supporting complex sales cycles

Are you an experienced Electron Microscopy Scientist seeking a dynamic customer-facing role? This is an exciting opportunity to join a fast-growing, cutting-edge technology business developing advanced imaging software for electron microscopy. In this is a hands-on, customer-facing role you’ll provide pre-and-post sales support to customers. You will sit at the intersection of science, software and applications, helping translate innovative technology into real-world impact across academic research and industry. Key responsibilities include: • Acting as the technical bridge between customers and internal R&D teams, • Supporting installations, configuration and troubleshooting of advanced microscopy software, • Delivering product demonstrations, training sessions and workshops (remote and on-site), • Working closely with customers to understand workflows and recommend optimised solutions, • Feeding back insights to support product development and new feature design, • Supporting pre-sales activities with technical expertise, • Contributing to technical documentation and testing of new software releases, • Degree in a relevant scientific discipline (e.g. Physics, Biology, Materials Science, Engineering or similar), • Strong hands-on experience with electron microscopy (TEM, SEM, STEM, FIB-SEM), • Experience with Python and image/data processing workflows is desirable, • A problem-solving mindset with the ability to apply complex techniques in practical settings, • Confident communication skills, • Solid understanding of imaging workflows, analysis software and data handling Apply now or get in touch for a confidential chat. VRS9426DJ

Job title: Damp and mould operative Salary: £36,000 - £38, 000 + van and fuel card Location: Covering East London About the Role We are seeking a skilled and proactive damp and mould operative to join our team, delivering high-quality repairs and remedial works in occupied and void social housing properties. Working across Maida Vale, you will play a key role in improving residents' homes by addressing damp and mould issues and carrying out painting and decorating tasks to a professional standard. This is a permanent position offering excellent job security, a competitive salary, and the opportunity to make a real difference in the local community. Responsibilities • Carry out remedial works to address damp and mould issues in social housing properties, including cleaning, treating affected areas, and applying anti-mould coatings., • Undertake painting and decorating works internally and externally to a high standard., • Prepare surfaces (sanding, filling, sealing) before painting or treatment., • Ensure all work is carried out safely and in line with health and safety regulations., • Communicate effectively with tenants to explain works and minimise disruption., • Maintain tools, materials, and company vehicles in good condition., • Accurately record all completed works using handheld devices or work orders., • Experience as a Painter & Decorator, with additional knowledge of damp and mould treatment in residential properties., • Experience working in social housing or similar environments is desirable., • Strong understanding of health and safety standards, especially in occupied homes., • Full UK driving licence (essential). If you are interested please call Sommer on .

Systems Consultant (Acturis) Location: remote (travelling to our offices will be involved) Salary: negotiable Job purpose: To develop a close working relationship with our Partner Brokers, providing training and software consultancy and support on the Acturis platform and other IT solutions which Hedron Network deliver, to liaise with Hedron departments and Partner Brokers to resolve issues alongside promoting other services offered by Hedron Network. With a detailed knowledge of the insurance software solution, System Consultants should be able to help Partner Brokers gain greater efficiency and more effective internal processes, and overcome any platform issues and challenges encountered. This role will involve extensive travelling therefore a full UK driving licence is essential. Key Accountabilities: Measures • Implementation and installation of the Acturis system for Partner Brokers, • Training on Acturis Hedron Network IT solutions, • Act as primary contact point for resolving broking and accounting issues, • Generate ideas and identify solutions that will help the Partner Brokers gain greater efficiency in their business and on their Acturis system, • Contribute to Hedron Network partner communications as required, • All processes and activities to be undertaken in a compliant manner in respect of TCF and other regulatory requirements, • Advise the Partner Brokers of new developments through visits and frequent communication, • Deliver good customer service by responding swiftly to queries and concerns from Partner Brokers, • Maintain a detailed knowledge of system developments, • Create and update bespoke document and report templates for the Partner Broker, • Run system reports and build bespoke reports as and when required, • Deliver training to new and existing Partner Brokers, • Promote services offered by Hedron Network where appropriate, • Deliver on personal annual objectives to a consistently high standard, • Whilst working independently and as part of the systems consultancy team review, update, identify and address opportunities for excellence/growth inline with Team objectives, • Go lives completed on time and to the satisfaction of the Partner Broker, • Projects delivered on time and to the satisfaction of the Partner Broker Skills and Experience • Primary focus: 'ownership' of a Panel of Partner Brokers using Acturis, • Internal Hedron Network Teams - support and collaborate as required, • Training qualification desirable, • Acturis knowledge to 'Guru' level, • Excellent Training skills in both classroom and remote environments, • Excellent knowledge of Microsoft Office products, • Self motivated and able to work on own initiative - readiness to take ownership of issues and needs for designated Partner Brokers, • Excellent communication, influencing and relationship building skills, • Good workload management and organisational skills to ensure that deadlines are met, • Ability to identify customer needs and provide appropriate solutions in a consultative setting, • Ability to solve ad hoc problems and issues in a timely manner Experience: • Excellent working knowledge of Acturis to superuser level, • Background knowledge of other Partner Broker back-office systems, • Experience of UK GI Broking Industry and practices, • Experience of UK GI Broking accounts an advantage

Fire and Security Engineer - East London - £32,000- £45,000 Per Annum Fire and Security Engineer Package Overview: • £32,000 - £45,000 Basic Salary + Overtime (Negotiable depending on experience), • Full-Time, Permanent, • Monday to Friday Hours Our Client are currently looking for a Fire and Security Engineer to join their highly valued team on a full-time, permanent basis. With many years’ experience in the industry, they’re entering another period of growth and are looking to expand their team due to customer demand. Fire and Security Engineer Role and Responsibilities: • Installation, Service, Repair, Fault-finding & Maintenance of Fire Alarms, Intruder Alarms, CCTV & Access Control Systems, • Field based role, covering a number of sites, • Working on a range of brands of manufacturer, • Take responsibility for the overall quality of the work delivered, • Carry out effective communication with customers at all times, • Ensure tasks are completed efficiently, • A full UK driving licence or equivalent (Essential), • A drive and enthusiasm to grab hold of opportunities, • Ideally you will have at least 3 years’ experience working within the Fire and Security Sector, • Considering applicants with all or single discipline providing you are willing to train, • Knowledge of a range of manufacturers, • Desirable qualifications include: IPAF, CSCS/ ECS, FIA and/or City & Guilds, • Competitive basic salary of up to £45,000 per annum (Negotiable depending on experience), • Company vehicle & fuel card, • Plenty of overtime available if wanted, • Opportunity to earn more money via the on-call rota, • Annual leave provided, • Pension scheme, • On-going training opportunities Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

The Company Established , successful and collaborative organisation An employer of choice The Role Experienced Hire Controller - Enfield (must be able to commute to location easily) Excellent Benefits and Bonus Structure Support customer requirements for hire equipment, responding to customer enquiries and processing orders in a professional manner. Preparation and chasing up of quotations together with providing relevant technical specifications of machines Liaise with customers regarding all hire, sales and service enquiries Sourcing equipment from third party suppliers to supplement own fleet so customer orders can be fulfilled. Ensuring all cross-hire transactions have supplier special terms replicated on the customer contract Raising of sundry purchase orders Handling customer enquiries for Powered Access, Forklifts, Telehandlers & Plant. Negotiating hire rates and preparing quotations Key Skills Previous experience of working within a high-volume hire desk role desirable Knowledge of types of plant / machinery/ small tools / lifting and safety equipment desirable Excellent customer service skills Good knowledge of MS Office Mandatory Training / Desirable Syrinx iHasco Manual Handling iHasco Slips trips and fall iHasco COSHH iHasco Fire awareness Cyber Security Environmental awareness IPAF ( if required) If you have not heard within 5 working days unfortunately your application has not been successful on this occasion A fantastic opportunity to grow and develop career

Multi Trade Operatives - Carpentry, Plastering, or Plumbing Focus Location: BorehamwoodRate: £21.00 per hour (Umbrella)Company Van Provided We're looking for an experienced Multi-Trade Operative with a strong background in plastering,plumbing or carpentry. You'll be working on day-to-day repairs, voids, property MOTs, and general maintenance across our housing stock. What You'll Be Doing • Carry out repairs and maintenance in your main trade., • Help with basic tasks in a second trade when needed., • Work on responsive repairs and void properties., • Use and look after tools, equipment, and the company van., • Keep job records up to date on the PDA., • Follow Health & Safety procedures and complete risk assessments., • Keep your van stocked and order materials when required., • Meet tenants, attend booked appointments, and aim for first-time fixes., • Support apprentices on site if required.What We Need From You, • NVQ Level 3 / City & Guilds, OR strong proven experience in your trade., • Solid background in either plumbing or carpentry., • Experience in a second trade (e.g., basic tiling, plastering, painting)., • Good understanding of Health & Safety., • Good communication and customer service skills., • Full UK driving licence.Nice to Have, • CSCS card. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Full Stack Developer - .Net / Blazor Hybrid - Central / West London & WFH Circa £50,000 - £75,000 + Bonus and benefits An exciting opportunity for a Full Stack Developer with C# .Net, strong Blazor skills and ideally some React experience to join a newly created development team. Our client is launching a programme that will see them bring development in-house meaning you'll be one of the 1st developers joining. The role is perfect for those who thrive in small, flat-structured teams and collaborative environments where you can make a real difference. Our client is migrating a monolithic booking system to .Net 10 Azure-native microservices. This postholder will own background services and async pipelines requiring a Developer solid on Blazor for internal tooling and comfortable in worker processes, background jobs and message-driven patterns. It's a hybrid role based in London with the flexibility to work from home on Mondays and Fridays. Key Responsibilities include: • Implement Document Service — async generation pipeline, Azure Blob Storage, SAS URL delivery, Open XML SDK, • Build Notification Service — DAPR pub/sub subscribers, email and SMS dispatch integrations, • Develop Blazor admin interfaces for document template management and notification configuration, • Contribute React components to customer-facing supplier and pricing portal surfaces, • Integrate Azure OpenAI via Semantic Kernel for AI-augmented document content generation, • 3-6 years development experience, • C# / .NET 8 from upwards — Worker Services, background jobs, IHostedService, hosted workers, • Blazor (Server and WASM) — strong component authoring, forms, and validation, • React / TypeScript — working knowledge for portal surfaces, • Azure cloud-native — Service Bus, Blob Storage, Azure Functions, App Configuration, • Async messaging patterns — pub/sub, outbox pattern, idempotent consumers, • SQL Server / EF Core — document metadata schema, audit log design For further information, please send your CV to Wayne Young at Young's Employment Services Ltd. YES are operating as both a recruitment Agency and Recruitment Business.

The Opportunity An exciting opportunity has arisen for an Assistant Property Manager to join a growing and professional property management team. This role is ideal for someone with strong organisational skills and a passion for delivering excellent customer service while managing a varied residential portfolio. You will play a key role in supporting the management of properties, ensuring maintenance issues are handled efficiently, compliance is maintained, and residents receive a high standard of service. Key Responsibilities • Manage a portfolio of residential properties, ensuring high standards of service are delivered, • Oversee reactive maintenance, raising job orders and coordinating contractors effectively, • Act as a key point of contact for residents, leaseholders, and clients, • Respond to customer queries via phone and email within agreed timeframes, • Provide regular updates to customers on ongoing works, projects, and queries, • Conduct site visits and produce detailed reports within set deadlines, • Coordinate major works, ensuring all legal notices and processes are followed, • Liaise with contractors, obtain quotes, and ensure value for money, • Assist with budgeting and monitor expenditure against budgets, • Support the preparation and distribution of newsletters and resident communications, • Attend and support resident meetings, AGMs, and client meetings, including minute taking, • Manage insurance claims and related processes where requiredCompliance & Administration, • Ensure properties remain compliant with all relevant legislation including H&S, Fire Risk Assessments, and asbestos regulations, • Maintain accurate records, documentation, and reports within internal systems, • Ensure all documentation, contracts, and communications are stored correctly, • Produce reports, budgets, and updates in line with deadlines, • Support the preparation of seller packs and property-related documentationWhat We’re Looking For, • Previous experience in property management or a similar role, • Good understanding of residential property management processes and compliance, • Strong organisational skills with the ability to manage multiple tasks, • Excellent communication skills, both written and verbal, • Ability to work independently and manage workloads effectively, • Proactive and customer-focused approach, • Experience using property management systems (e.g. Qube) desirable, • Working knowledge of Microsoft Office (Word, Excel)Desirable, • Progress towards or completion of a recognised property qualification (e.g. IRPM), • Experience managing budgets and contractor relationshipsPersonal Attributes, • Professional, reliable, and detail-oriented, • Strong problem-solving skills and ability to adapt to changing priorities, • Team player with a positive and proactive attitude, • Committed to continuous learning and developmentWhat’s on Offer, • Opportunity to develop within a growing property management team, • Ongoing training and professional development, • Varied and fast-paced role with real responsibility, • Supportive and collaborative working environment

Maintenance OperativeLocation: London (Within the M25)Salary: £35,000 + Company Vehicle & ToolsHours: Full Time, 40 hours per week (Monday to Friday, with occasional weekend work if required)Are you a skilled Maintenance Operative looking for a varied, hands-on role where no two days are the same?We are looking for an experienced and reliable Maintenance Operative to support a portfolio of sites across London. This is a field-based role offering autonomy, variety, and the opportunity to utilise a broad range of trade skills.The RoleYou will be responsible for delivering a high-quality maintenance and repair service across multiple locations. This is a multi-skilled role, requiring a strong background in plumbing alongside general maintenance skills.You will work largely independently, so confidence in your ability and a proactive approach are key.Key ResponsibilitiesPlumbing (Core Focus): • Repair minor leaks on hot and cold pipework, • Replace taps and washers, • Clear internal waste pipe blockages, • Carry out minor tiling and sanitary ware repairsGeneral Maintenance:Carpentry, • Adjust and rehang doors, • Fit locks and door mechanisms, • Install shelving and repair cabinetsPainting & Decorating, • Carry out touch-up work and general decorating, • Paint floors, bollards and equipmentSheet Metalwork, • Repair storage units and trolleys, • Fit locks, signage and protective fittings, • Carry out minor damage repairsElectrical (Basic), • Replace lamps and starters in office and storage areas, • Complete all tasks safely, efficiently, and to a high standard, • Maintain accurate records and provide excellent service on-siteWhat We’re Looking For, • Minimum 5 years’ experience in a similar maintenance role, • Strong plumbing experience (essential), • Multi-skilled across general maintenance disciplines, • Full UK driving licence (essential), • Confident working independently across multiple sites, • Good communication and customer-facing skillsKey Skills, • Strong problem-solving and fault-finding ability, • Good organisation and time management, • Ability to prioritise and manage workload effectively, • Health and safety awareness, including safe use of tools and equipment, • Flexible, reliable and proactive approachWhat’s On Offer, • Salary of £35,000, • Company vehicle and tools provided, • Field-based role covering London, • Stable, long-term opportunity with variety in your day-to-day work

Vehicle Technician£34,000- £40,000 + Full Training + Overtime + Excellent Company BenefitsPaddock Wood, KentDo you have experience as a Vehicle Technician, MOT Tester, or are you looking to develop your career within the automotive industry?On offer is an excellent opportunity to join a close-knit & passionate team in a well-established company where you can progress your earnings and develop your skills.This company are a service centre for a renowned and highly successful car manufacturer. Leaders in their marketplace, they work with top of the range vehicles and technologies and have been offering high quality services for three decades. They are now looking for an experienced Vehicle Technician to help push their company forward to continue offering the fantastic customer service they're renowned for.This role will involve the tasks of spotting, varied repairs, and servicing. You will also be performing diagnostics to the specific brands vehicles with continued training being provided to keep you up to date with the new technologies these vehicles receive annually.This role would therefore suit a candidate who is a qualified Vehicle technician, looking to join a growing company that offers fantastic training and a competitive salary, with great opportunities to maximise your earnings through a generous overtime package.The role: • Spotting, repairs, servicing, and performing diagnostics, • Working in a close knit team of experts, • Experience as a Vehicle Technician / MOT Tester, • Specialised Training Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Automatic Gate and Barrier Engineer – Enfield – £16.00 - £22.00 Per Hour Package Overview: • £16.00 - £22.00 Per Hour + Overtime (Negotiable depending on experience), • Full-Time, Permanent, • 25 days holiday plus bank holidays, • On call rota, • Covering multiple sites across North London, Hertfordshire & the Surrounding Areas Our client is currently seeking an Automatic Gate and Barrier Engineer to join their valued team on a full-time, permanent basis. With years of experience in the industry, they are experiencing growth and are expanding their team due to increased customer demand. Automatic Gate and Barrier Engineer Role and Responsibilities: • Installation, Service, Repair, Fault-finding & Maintenance of Automated Gates, Barriers, Bollards, Turnstiles, Access Systems, and other related products, • Field-based role covering multiple sites, • Work with a variety of manufacturer brands, • Take responsibility for the quality of the work delivered, • Maintain effective communication with customers at all times, • Ensure tasks are completed efficiently, • A full UK driving licence or equivalent (Essential), • Ideally, at least 3 years’ experience within the Gate & Barrier Industry, • Knowledge of a range of manufacturers, • Desirable qualifications include: IPAF, CSCS/ECS, DHF/Gate Safe, and/or City & Guilds, • £16.00 - £22.00 per hour (Negotiable depending on experience), • Company vehicle & fuel card, • Plenty of overtime opportunities, • Opportunity to earn extra through the on-call rota, • Annual leave provided, • Pension scheme, • Ongoing training opportunities Get Staff acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note, if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Keywords: Automatic Gate & Barriers, Gate Automation, Automatic Gates, Hydraulic Barriers, Automatic Barriers, Roller Shutters, Engineer, Installation Engineer, Service Engineer, Maintenance Engineer, Repair Engineer, Access Gates, Speed Gates, Barriers, Automatic Car Park Barriers, Automatic Rising Barriers, Automatic Revolving Doors, Automatic Sliding Doors, Automatic Swing Doors, Automatic Gates Bi-Folding, Automatic Gates Cantilever, Automatic Gates Sliding, Automatic Gates Swinging, Bollards, CAME Automation, Access Control, Roger Technologies, Parking Facilities, BFT, BPT, Beninca, FAAC, NICE, CAME, BENINCA, Videx.

Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory complianceLocation: Hybrid – 2 days in the officeRate: £29–£32 per hourContract: 3–6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022.Key Responsibilities • Act as the organisation’s lead point of contact for building safety, housing compliance, and health & safety matters, • Ensure compliance with the Health and Safety at Work Act, focusing on the “Big 7” compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety), • Provide technical advice, guidance, and training to staff, residents, and stakeholders, • Lead the design, implementation, and monitoring of compliance systems and performance frameworks, • Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs), • Monitor performance data and KPIs to ensure statutory compliance across housing services, • Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service, • Ensure best practice procurement and contract management across statutory compliance areas, • Produce reports and strategic updates for senior management and external regulators, • Promote a strong organisational culture of health, safety, and complianceTeam & Budget Management, • Manage a team of 2 Compliance Leads and 3 support staff, • Oversee staffing, software, and surveying budgets, • Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k), • Provide leadership, coaching, and performance management to maintain a high-performing teamKey Requirements, • Proven experience in building safety and housing compliance management, • Strong working knowledge of:, • Building Safety Act 2022, • Health and Safety at Work Act, • Fire Safety and landlord statutory compliance duties, • Experience managing compliance across social housing portfolios, • Demonstrated leadership experience managing specialist compliance teams, • Experience working with regulatory bodies such as the HSE, Fire Authorities, or similar, • Ability to interpret legislation and translate it into operational policies and procedures, • Strong reporting, analytical, and stakeholder engagement skills, • Experience managing budgets and service delivery performanceWhat Success Looks Like in This Role, • Full compliance with statutory housing safety regulations, • Robust systems and processes in place to manage risk and remedial actions, • Strong performance against KPIs and regulatory expectations, • Effective leadership of compliance teams, • Delivery of safe, compliant, and customer-focused housing servicesApply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.

Power Platform Functional Consultant - Hybrid - c£65K We're supporting a public sector organisation in the search for a Power Platform Functional Consultant to bridge business needs with technical solutions across the Microsoft Power Platform and Dynamics 365 ecosystem. This role is focused on requirements gathering, functional design, and solution ownership, working closely with architects and developers to deliver scalable, high-quality solutions that drive real business value. You'll play a key role in large transformation programmes as well as continuous improvement initiatives, setting standards and assuring quality across functional designs. Role Responsibilities • Leading requirements-gathering workshops with business stakeholders to understand processes, pain points, and opportunities for automation, • Translating business requirements into high- and low-level functional designs, • Designing solutions using Power Apps (Model-driven & Canvas), Power Automate, Power Pages, and Dataverse, • Acting as the functional liaison between business users and technical delivery teams, • Providing Power Platform and Dynamics 365 functional expertise across the full project lifecycle, including UAT and go-live Skills & Experience Required • Strong functional experience across Microsoft Power Platform and Dynamics 365, • Experience working with Dataverse, including environments, security roles, and data models, • Functional knowledge of Dynamics 365 modules such as Customer Service, Sales, Marketing, and Field Service, • Good understanding of Dataverse plugins and Azure components, • Experience working within Agile and DevOps delivery environments

Plumber - London (Job Ref: 26/PMLD) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. With our ever increasing number of new clinics opening on the high street across the UK and Ireland, we require several new staff members to join our Facilities team. We have exciting new career opportunities for Plumbers to join our Facilities team. Location: Home based in the Greater London area, with regular travel required to Randox sites, mainly across London and the South of England. Some travel to other parts of the UK and Ireland will be required on some occasions. Contract Offered: Full-time, Permanent Working Hours: 40 hours per week, Monday to Friday from 08.40 to 17.20. Some flexibility may be required. What does this role involve? This role will be responsible for the installation, maintenance, repair, and testing of plumbing systems and associated equipment. The role will ensure plumbing works are carried out safely, efficiently, and in compliance with relevant regulations and standards. Key duties of the role will include: • Install, maintain, and repair hot and cold-water systems, heating systems, and drainage., • Diagnose faults and carry out effective repairs to plumbing systems., • Install sanitary ware, pipework, valves, traps, and appliances., • Carry out planned and reactive maintenance tasks., • Ensure all work complies with current health & safety legislation and building regulations., • Conduct inspections, pressure testing, and commissioning of systems., • Complete job reports, maintenance logs, and documentation accurately., • Liaise professionally with colleagues, contractors, and customers., • Maintain tools, equipment, and work areas in a safe and tidy condition., • Participate in on-call or emergency call-out rotas where required., • Travel regularly to different existing and new Randox sites throughout the UK and Ireland. Who can apply? Essential Criteria: • NVQ Level 2 or 3 (or equivalent) in Plumbing or Plumbing & Heating., • Proven experience working as a plumber in domestic, commercial, or industrial environments., • Sound knowledge of plumbing systems, materials, and installation techniques., • Understanding of UK water regulations and health & safety requirements., • Ability to read and interpret drawings and technical specifications., • Strong problem-solving and fault-finding skills., • Good communication and customer service skills., • Ability to work independently and as part of a team., • Relevant CSCS card., • Full UK driving licence., • Flexibility to travel regularly throughout the UK and Ireland. Desirable Criteria: • Gas Safe registration (ACS qualifications)., • Experience working in facilities management or public-sector buildings., • Knowledge of heating systems (e.g. boilers, heat pumps, underfloor heating)., • Legionella awareness or water hygiene training., • Experience using CAFM or maintenance management systems., • Experience supervising apprentices or junior staff., • Additional trade skills (e.g. basic electrical, tiling, or joinery). How do I apply? Click "Apply" on the site you are viewing this advert on to submit your CV to Randox for review. This advert may remain open for up to 30 days but may close earlier if sufficient applications are received to fill the role. We look forward to hearing from you! About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills – including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions. Randox Laboratories Limited is an Equal Opportunities Employer.

AV Service Engineer Salary: £30,000 - £45,000 (depending on experience)Location: London (on-site)Contract: Permanent, Full-Time About the Role We are looking for an AV Service Engineer to join our London-based team, supporting corporate meeting rooms, event spaces and collaboration technology. This role is ideal for someone with 2-4 years' hands-on AV experience who is comfortable with break/fix support, fault finding and day-to-day service delivery, but who is not yet operating at a senior or lead level. You will work on-site in London locations. This is a city-based role and no company car is provided. Key Responsibilities • Provide day-to-day AV break/fix support across meeting rooms, boardrooms and event spaces, • Diagnose and resolve faults with audio, video and control systems, • Support video conferencing platforms such as Microsoft Teams and Zoom, • Carry out basic AV installations, moves and changes, • Perform routine room health checks and preventative maintenance, • Log, track and escalate incidents as required, • Provide professional on-site support to end users and stakeholders, • Assist with live meetings and events where requiredRequired Experience & Skills, • Around 2+ years' experience in an AV support or service engineer role, • Hands-on experience with AV fault finding and break/fix support, • Good working knowledge of meeting room AV systems (audio, displays, cameras, control panels), • Experience supporting video conferencing and collaboration technology, • Comfortable working in a corporate or professional environment, • Good communication skills and a customer-focused approach, • Able to work independently and as part of a teamDesirable (but not essential), • Experience supporting Microsoft Teams Rooms, • Exposure to corporate events or live meeting support, • Basic knowledge of networked AV systemsWhat's on Offer, • Salary between £30,000 and £45,000, depending on experience, • London-based role with stable, ongoing work, • Opportunity to develop skills in enterprise AV environments, • Supportive team environment with progression opportunities

Audio-Visual Engineer£38,000 - £40,000 + Full Training + Progression + Van / Fuel Card + OvertimeWatford (Can be located: Barnet, North London, Harlow, Luton, Milton Keynes, Chelmsford, Essex, St Albans and all surrounding areas) Do you have Audio-Visual experience, looking to receive full technical training to increase your abilities into a fully qualified and Senior Engineer?This is a great opportunity to join a multi-million pound high-tech business, who will provide paid overtime, clear progression and benefits to increase your overall earnings.You will be employed by a nationally-renowned telecommunications provider supplying specialist equipment to Blue chip clients. They have partnerships with some prestige facilities.This is a Monday - Friday days based role travelling to various customer sites in and around London. You will perform maintenance and and installation of Video Conferencing, Digital Signage and LED equipment.This role would suit an Electronic, Electrical or AV engineer looking to receive training, development and progression all whilst working for a business with a great job retention rate.The role. • Install, maintain and repair AV / VC equipment., • Working at various Commercial customer sites around London., • AV / IT / Electronic Engineer., • Any prior knowledge of Extron, Crestron or Kramer., • Commutable to North London. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Hire Desk Manager • Annual Salary: Negotiable, • Location: Morden Day-to-day of the role: • Oversee the full plant hire process: Ensure equipment such as excavators, dumpers, and rollers are scheduled, delivered, collected, and returned efficiently., • Manage customer enquiries & contracts: Handle enquiries via phone, email, and face-to-face, provide quotations, set up hire contracts, and offer accurate information on availability, pricing, delivery times, and terms., • Lead and support hire desk staff: Supervise and develop Hire Controllers, ensuring the team meets performance targets and delivers excellent customer service., • Coordinate equipment logistics: Liaise with transport teams and workshops to arrange deliveries, collections, servicing, and readiness of equipment., • Ensure accurate documentation & system management: Oversee the accuracy of hire paperwork, purchase orders, stock transfers, and asset records., • Drive commercial performance: Aim to maximise revenue, reduce complaints, improve efficiencies, and meet key performance indicators., • Monitoring daily hire reports and fleet availability., • Upselling consumables or additional equipment., • Supporting compliance with health & safety processes., • Working with other depots to optimise fleet utilisation., • Proven experience in the plant rental industry or a similar managerial role., • Strong leadership and team management skills., • Excellent customer service and relationship-building skills., • Ability to manage multiple tasks and remain organised in a fast-paced environment., • Strong problem-solving skills and the ability to handle disputes and emergencies., • Competitive salary package., • Opportunities for professional growth and development., • Dynamic and supportive work environment.

Co-Pilot Engineer - D365 / Power Platform (Contract) £750-800 Inside IR35 Hybrid (London, Glasgow, Remote) 3-Months rolling Overview We're supporting a global consulting-led transformation for a major banking client, focused on modernising HR operations through Microsoft technologies. The programme centres on building a Co-Pilot-enabled HR case management solution, targeting ~70% automation of employee queries across a new Dynamics 365 environment. As a Co-Pilot Engineer, you'll be responsible for designing and building Co-Pilot-enabled workflows and applications across the Microsoft stack, supporting a large-scale HR transformation. While you will be working in an advisory role, we need someone with strong technical capability and the ability to operate within a fast-moving, enterprise programme. Location: This role will be hybrid, your time in-office will be split between London & Glasgow with travel expenses paid. This project starts in May and we can work down notice periods. Core Responsibilities • Build and configure solutions across Microsoft Power Platform (Power Apps, Power Automate), • Develop and integrate Dynamics 365 Customer Service for HR case management use cases, • Implement Microsoft Copilot capabilities to automate HR queries and workflows, • Design scalable, user-focused solutions aligned to enterprise standards, • Work closely with stakeholders across UK and US teams What They're Looking For • Strong hands-on experience across Power Platform and D365, • Proven experience delivering case management solutions (Customer Service), • Exposure to or experience with Copilot / AI-driven workflow automation, • Ability to operate in complex, multi-stakeholder environments, • Clear communicator with strong delivery focus Contract Details • Rate: £750-£850 per day (Inside IR35), • Duration: Initial 3 months, with strong extension potential, • Location: Hybrid - London & Glasgow (split across both), • Travel: Required (expenses covered) Co-Pilot Engineer - D365 / Power Platform (Contract) RSG Plc is acting as an Employment Business in relation to this vacancy.

Business Development Manager (Ventilation/HVAC) Greater London, England £50,000 - £60,000 (OTE £75k) + Training + Progression + Overtime + Bonus + Pension + Company Car + Fuel Card + Remote Role Are you a Business Development Manager or similar, coming from a background within the HVAC/Ventilation/MEP/Industrial/Building Services background or a related field, having previous working experience within a Business Development/Sales/Regional Sales Manager role or a similar position, looking to join a rapidly growing company, recognised as leaders within the ventilation industry for nearly 50 years? Do you want to become a key member in a team of highly skilled sector specialists, joining a well-established, respected company, going from strength to strength within the Ventilation industry, recognised for their premium service and high-quality workmanship in every project they undertake? On offer for the successful Business Development Manager or similar is the exciting opportunity to join a well-respected, highly impressive company, offering not only scalable career progression opportunities as your role evolves, but also best-in-class training and development opportunities. Presenting itself is the opportunity to join a close-knit, family run company, revered for both their premium products, service, and workmanship in very project they complete. In this role, the successful Business Development Manager or similar will be responsible for the generation of new business leads, as well as the maintenance of pre-existing customers and the revitalisation of historic relationships. You will do this through a mixture of both cold calling as well as researching both current and past projects, connecting with key contacts. In addition, you will be required to attend site visits on a regular basis, including rare visits to Ireland as and when required. On top of this, you will be responsible for supporting the wider needs of the business and its growth through a mixture of both outreach and market insight activities. Finally, you will be responsible for keeping accurate documentation of leads generated, business won, successful sales etc, alongside keeping records up to date. The ideal Business Development Manager or similar will come from a background within the HVAC/Ventilation/MEP/Industrial/Building Services sector or a related field as well as having previous working experience within a Business Development/Sales/Regional Sales Manager role or an associated position. Finally, you will have strong organisational, communicational and analytical skills, with the ability to work both as part of a team as well as autonomously. The Role: • Support the growth of the business with both outreach and market insight activities, • Generation of new business leads, • Background within the HVAC/Ventilation/MEP/Industrial/Building Services sector or a related field, • Previous working experience within a Business Development/Sales/Regional Sales Manager role or an associated position Keywords: Business, Business Development, Sales, Regional Sales, Cold Calling, Lead Generation, HVAC, Ventilation, MEP, Building Services, Industrial, Training, progression, Bonus, London, Greater London, England, remote If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Asset Manager - Croydon CouncilAdecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate.Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role Reporting to the Head of Asset Planning & Capital Delivery, you will play a central role in shaping Croydon's housing investment strategy. You will lead a team of Data Analysts and Stock Condition Surveyors, ensuring the accuracy of asset data and the effective development of investment programmes. You will also integrate NEC contract management across asset planning, supporting structured delivery, governance, and value for money. This is a pivotal role with direct impact on strategic planning, compliance, risk management, and long-term sustainability of the housing stock. Key Responsibilities Translating survey results into work packages covering roofs, kitchens, bathrooms, windows, fire safety actions, and other major components. Supporting lifecycle modelling, investment prioritisation, multi-year budget forecasting, and risk-block identification. Reviewing Cap 1 proposals and contractor submissions against SOR/NHF rates, productivity benchmarks, and cost models. As line manager for four members of staff, you will establish a structured workflow aligned to information requirements. This includes:Stock data validation and cleansing KPI reporting and performance dashboards Cost modelling and investment forecasting Energy modelling and EPC analysis You will ensure datasets are accurate, complete, and usable for procurement, programme planning, and contract instructions. You will also produce clear, accessible dashboards and presentations for senior leadership. What You'll Need to Succeed • Strong asset management experience within social housing., • Experience managing technical teams and delivering complex multi-disciplinary programmes., • Knowledge of contract management and structured project delivery methodologies., • Ability to manage competing priorities and work across multiple workstreams., • Experience analysing and using asset data to drive decision-making and service improvement., • Excellent communication, stakeholder engagement, and problem-solving skills., • Educated to degree level or equivalent experience., • Evidence of Continuous Professional Development. Croydon Council offers a competitive package, including: • Up to 30 days annual leave (depending on service)., • Flexible working arrangements., • Professional development opportunities., • Access to health and wellness initiatives. For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan -

Fuel your future with AO and earn up to £2,000 in performance bonuses plus a £2,000 welcome bonus when you join our team. We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on. • Salary: £39,000 - £42,000 per annum, • Shift Pattern: 4 on 4 off / 6am- 6pm Here’s what you can expect to be doing as a Gas Installations Engineer: As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products. No repairs—just safe, high-quality installs and brilliant customer service, every time. A Few Things About You: Essential • Full UK manual driving licence with no more than 6 points, • CCN1 & CKR1, • To be over the age of 21 for insurance purposes As a Gas Installations Engineer, you will gain: • A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year., • On-call support from our technical team and Installation Managers, • Fantastic training facilities with ongoing learning opportunities, • Healthcare Cashback Scheme, • Competitive pension Scheme Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role.

Your new companyAn opportunity has arisen to join one of the largest regional housing associations across the south of England, providing safe, high-quality, and affordable homes for thousands of customers. Your new employer has a strong focus on customer experience, value for money, and regulatory compliance, committed to investing in homes, people, and communities. This new role offers the opportunity to play a pivotal role in shaping and delivering high-quality planned works across a diverse housing portfolio. Your new roleAs a Senior Operations Manager, you will be responsible for leadership, management and delivery of all planned and cyclical planned works programmes across housing stock. This includes kitchens, bathrooms, roofing, windows, redecoration works delivered across the south of England. You will lead a team of managers and trades, with full accountability for a £23m budget, ensuring that programmes are delivered safely, compliantly, on time, and to agreed quality standards. A key part of the role will be to identify opportunities to expand and develop in-house capability, whilst ensuring legislative compliance and excellent customer outcomes. • Provide leadership and direction to planned teams., • Maintain full budgetary control of a £23m planned works budget., • Ensure resources, contracts, and delivery models are in place to identify, procure, programme and deliver current and future planned and cyclical works effectively., • Monitor performance, quality, cost, and programme delivery., • A recognised construction qualification at an appropriate level., • Willingness to work towards a Level 4 housing management qualification., • Extensive knowledge of statutory regulations relevant to housing maintenance and planned works., • Excellent communication and leadership skills., • Starting salary of up to £75,000 per annum., • A comprehensive benefits package, to include generous annual leave, working from home, healthcare and more., • The opportunity to lead a high-profile planned works service. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office. • You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage., • You will acknowledge and resolve complaints by project managing high quality responses., • You will take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress., • Ensure complaints are responded to in a timely and customer friendly way considering the needs of the individual residents., • Solve complex open and ongoing complaints., • Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution., • Provide high level written responses in line with the understanding of a regulatory approach to complaint handling., • Ensure that all compensation payments are processed and issued to complainants in adherence with our service standards.

Your new companyWe are working with a growing international technology business based near London Bridge, who are looking to hire a Japanese-speaking Accounts Assistant to support their UK and Japan-facing finance operations.This is a broad transactional finance role, ideal for someone with strong Accounts Payable, Accounts Receivable, and Credit Control experience, who enjoys working in a fast-paced, collaborative environment.Your new roleReporting to the Finance Manager, you will be responsible for: • Processing supplier invoices and managing the Accounts Payable function, • Raising sales invoices and maintaining the sales ledger, • Credit control - chasing outstanding debts and managing customer queries, • Allocating cash and reconciling customer and supplier accounts, • Liaising with internal stakeholders and Japanese-speaking clients/suppliers, • Proven experience in an Accounts Assistant / Finance Assistant role, • Strong working knowledge of AP, AR and credit control, • Fluent Japanese (spoken and written) - essential, • Confident user of accounting systems and Excel, • Highly organised, detail-oriented, and comfortable working to deadlines, • Competitive salary, depending on experience, • Modern offices near London Bridge with excellent transport links, • Hybrid working environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the Company We are a well-established company specialising in the design, manufacture, and servicing of packaging machinery. Due to growing market demand, we are expanding our Service Department. Our equipment is supplied across a wide range of industries throughout the UK and internationally. The Role – Field Service Engineer You will be responsible for installing, commissioning, servicing, and maintaining packaging equipment to the highest standards. This is a customer-facing role, requiring strong communication skills and adherence to on-site safety procedures. You will also support equipment surveys, fault diagnosis, and continuous improvement initiatives. When not on-site, you will assist with equipment assembly and manufacturing at our facility. Key Responsibilities • Install, commission, and service packaging machinery, • Travel across the UK and internationally as required, • Stay away from home when necessary (occasionally over one week), • Diagnose faults (mechanical and basic electrical), • Provide technical support and improvement suggestions, • Work independently and as part of a team, • Experience as a Service Engineer, • Strong mechanical knowledge (mechanically biased), • Basic electrical fault-finding and PLC understanding, • Knowledge of pneumatics, • Willingness to travel and work flexible hours, • Ability to work under pressure and stay organised, • Strong customer communication skills, • Full clean driving licence (preferred)

Air Conditioning Engineer Within M25 £52k, 33 days holiday, OT, travel, fuel card and van Are you an experienced Air Conditioning Engineer looking for a new challenge with a well-established company? My client, a leading Building Services specialist based in West London, is seeking a skilled Air Conditioning Engineer to join their team and deliver top-quality service across commercial and industrial sectors.Key Responsibilities: • Perform routine maintenance, fault diagnosis, and repairs., • Provide clients with expert technical support and troubleshooting., • Ensure all work complies with health, safety, and refrigerant regulations., • Proven experience as an air conditioning engineer with a strong understanding of HVAC systems, refrigeration principles, and electrical components., • Ability to diagnose and resolve faults efficiently., • Excellent communication and customer service skills., • Knowledge of F-Gas regulations, health and safety standards, and compliance requirements. Apply today with an up-to-date CV.