Customer insight jobs in Watford - Page 4Create job alerts

Collaborate with internal teams — including Insight, Marketing, Finance and other business units — to deliver a cohesive customer experience. Promote the organisation’s full range of insight‑based and consultancy solutions to maximise client value. Deliver online and face‑to‑face present

A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager to lead customer insight and analytics. This role involves translating data into actionable insights to support growth, managing CRM analytics, and championing AI adoption across departments.

Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the. Lead the end‑to‑end customer and retail insight strategy.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data‑driven and AI‑enabled insight into a fast‑moving beauty business. We are recruiting a Senior Commercial and Customer Insight Manager for a high‑gr

Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand customer behaviour and their ever-evolving "critical to quality" (CTQ) needs. Build relat

The ideal candidate will excel in customer insights and demonstrate commercial acumen.

Collaborate with internal teams — including Insight, Marketing, Finance and other business units — to deliver a cohesive customer experience. Strong commercial awareness and understanding of customer challenges. My client, a well‑established organisation within the commercial sector, is seekin

A leading low-cost airline is seeking a Customer Insight Analyst in Luton. You will analyze customer satisfaction data, support KPI reporting, and communicate insights clearly to stakeholders. This full-time role focuses on delivering customer analytics to inform business decisions.

The team focuses on understanding, optimising, and growing the customer base through data‑led insights, storytelling, and experimentation. A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. Senior Customer Analyst – Loyalty, Retentio

This role involves leveraging customer insights to drive business performance, requiring strong analytical skills and a commercial mindset. A major online fashion retailer in Greater London is seeking a strategic Lead Insight Analyst. The ideal candidate will excel in data analysis and communication

A recruitment agency is seeking a highly organised Customer Sales Co-ordinator in Bury St Edmunds.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data-driven and AI-enabled insight into a fast-moving beauty business. Reporting to the Head of Growth, this role owns customer insight, CRM analytics, lifecyc

A leading UK retailer is seeking a Customer Data Architect to drive data strategies and solutions that ensure trusted data across channels. The role requires expertise in Customer data architecture, and the ability to lead initiatives around identity resolution and master data management.

Senior Insight Analyst (Customer & Marketing). Proven experience in Customer/Marketing Analytics – understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and transl

A leading UK supermarket is seeking a passionate professional to analyze customer insights and deliver data-driven recommendations. Ideal candidates will have experience in customer insights, data presentation, and project management. In this role, you will gather and interpret data across various s

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction. Key responsibilities include managing insight programmes, analyzing trends, and presenting findings to influence business decisions.

Have a strong understanding of our NPS brand awareness and customer satisfactions scores to help inform customer performance using both leading and lagging KPIs. We are looking for an Analyst with a commercial and insight driven this role driving LTV will be your bread and butter from understanding

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

A leading insurance company in London is seeking a Digital Insight Analyst to create analytics and data science solutions aimed at enhancing customer understanding and driving informed business decisions. The ideal candidate will work closely with stakeholders to deliver actionable insights, reliabl

This role focuses on transforming customer insights into actionable strategies that shape business decisions. A leader in financial data and insights seeks a skilled UX Researcher to join their innovative team in London. You will analyze customer data, collaborate across teams, and conduct market re

A leading grocery distribution organization in the UK is seeking a Director of Data and Customer Insight to lead their data-driven transformation. Ideal candidates will have extensive experience in data modeling and a proven track record in delivering insights that drive performance.

The position will be responsible for enhancing customer experience and operational efficiency by managing customer data and maintaining customer service systems. Manage customer service platform, provide Level 1 support, and monitor customer service tickets and data. A brand-new position has become

You will drive an approach that grounds our customer solutions and our internal decision making in data and insight, driving continuous improvement and identifying new opportunities for value creation. You will work closely with the client success team, the customer experience team, the customer eng

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Proven experience in a customer insight or analytical role, ideally within the. Deliver actionable insights to marketing, CRM, and product tea

A major retail and technology company seeks an Insight professional to influence business growth by delivering customer-driven insights. Candidates should have experience in related roles and a strong ability to present clear data insights.

Strategic analysis, translating complex campaigns and customer data into clear, actionable insights. We’re looking for a senior Insight Director with a strong analytical background and a strategic mindset, who can turn complex data into clear, compelling stories with actionable recommendations. In

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

Proven experience in Customer/Marketing Analytics - understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and translate them into actionable strategies. As a Senior

You will own the day-to-day management of KAD’s customer insight programmes, combining survey results, operational data, and customer feedback into actionable insights. Experience linking customer insights to long‑term strategic goals. If you’re passionate about using data to elevate customer

As a Customer Insight Analyst, you’ll deliver robust customer, CX and performance analytics that underpin insight across the business. You’ll join our Customer Strategy & Insights team, who enable the business to make better customer‑led decisions through data, insight and research. Job Descri

This role involves owning customer insights, leading CRM analytics, and supporting commercial decisions through data-driven insights. A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager.

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.