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As our Housing and Customer Support Manager, you’ll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Working closely with the Director of Customer Services and

About HolcimWe are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.Our mis

Customer Experience & Reservations Manage to join our growing team in Hertford.

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

This is a relationship-focussed role that combines account management, customer support and commercial awareness and a strong emphasis on delivering excellent service with long-term customer retention and growth. Client Success Executive / Manager. We are now seeking an enthusiastic Client Success E

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who can push back on customers when necessary to guide them toward best practices. Experience using Customer Success platforms like Gainsigh

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

Miista is a Creative first & Customer experience-oriented company for which this role is a key part of our journey towards enhancing customer engagement across every touchpoint. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. We

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Customer Data and Insights ManagerPermanent 39 hours - Monday to FridayOffice based in Lytham St Annes, Lancashire*Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Were excited to be recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital

DescriptionMotability Operations are currently recruiting for a detail-oriented and customer-focused individual to join our Customer Application Solutions Team (CAST) as an Account Manager on a full-time, 6-month secondment/FTC. This is a highly engaging role where you'll be responsible for managing

Our client, a well-established charity based in Stonehouse, has an exciting new opportunity for a Customer Account Manager to join their team on a full-time permanent basis due to business growth. If you enjoy being customer facing, building relationships and getting out and about then this opportun

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, ca

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Job description:Digital Customer Strategy & Data ManagerHello! Thanks for stopping by.

You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function – it's a promise.

The Rewards and Benefits on offer;Competitive starting salaryExcellent bonus schemeMonday Friday working hours promoting a healthy work/life balanceFree ParkingCompany Pension

A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations. The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences.

A leading geospatial solutions company in the United Kingdom seeks a Customer Success Manager to build strong relationships with commercial customers and facilitate successful product delivery. Join us to drive customer success and satisfaction. This role involves onboarding new clients, monitoring

Enterprise Customer Success Manager – London. Oversee onboarding and implementations and coordinating timelines and ensuring strong alignment between internal teams and customer stakeholders. Drive higher engagement by conducting consistent check-ins, leading business reviews, and maintaining a de

A leading cosmetics company in Greater London is hiring a Trainee Manager to assist in delivering exceptional customer service and leading a customer-focused team. The role involves supporting the store manager in various managerial tasks, contributing to financial management, and creating engaging

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Bring determinable value to the customers that can be recorded and reported internally as customer stories. Project Manager

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Customer Success, Account Management, or similar roles within SaaS or fintech. London (in office

An innovative tech startup is seeking a Customer Success Manager to enhance client relationships and drive account growth.

Mapping organisational challenges, training and development needs and co‑developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. You are smart, analytical, highly organized, commercial, empathetic, who

We are looking for an experienced customer success person to join our team as a Customer Success Manager on the Enterprise Team. You will be responsible for accurate revenue and renewal forecasting, understanding customers goals and implementing tailored success plans, driving executive level relati

A leading Services-as-a-Business platform is seeking a Senior Manager for Customer Success Management to lead and grow their High Touch Customer Success Team. This key role emphasizes improving customer retention through deeper product adoption and satisfaction, managing a distributed team across mu

As our Enterprise Customer Success Manager, you will bridge the gap between AI data intelligence and brand growth for global FMCG giants. Enterprise Customer Success Manager (Agentic Commerce).

You are passionate about Customer Success and the use of technology to support CS activities throughout the customer lifecycle. As a Customer Success Manager you will be responsible for managing a pool of accounts on a one to many treatment model and be responsible for the entire lifecycle for their

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. You enjoy visiting customers regularly and are committed to understanding their needs.

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. By developing trusted advisor-level partnerships with key customer collaborators, you will d

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Provide feedback and insights to internal teams to impr

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

This role involves driving sales, enhancing customer service, and managing store operations in the absence of the Store Manager. A prominent retail company in the United Kingdom is seeking a Team Manager to lead and inspire their store team.

Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. Plan and deliver enablement sessions for sellers, partners and customer success teams. Comfortable mapping, designing and articulating customer journeys.

A prominent UK motor retailer is seeking an experienced Service Manager to join their team in East Midlands. The role involves implementing effective processes to maximize customer satisfaction and monitoring costs while maintaining quality standards.

A global payments technology company is seeking a Customer Success Manager in London to drive customer success and optimize payment solutions. Key responsibilities include consulting on payment strategies, maintaining customer relationships, and ensuring positive outcomes.

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

A leading pensions specialist in London is seeking an adaptable Project Manager to enhance the customer journey.

The ideal candidate will have strong technical tax knowledge of investment products, deep expertise in European tax filing obligations by retail customers, and knowledge of information reporting and withholding obligations by brokers, and the ability to translate complex tax requirements into operat

A global fashion retailer in Greater London is seeking an Assistant Manager for their Store to support operations and elevate customer care. You will oversee team training, resolve customer conflicts, and drive sales by monitoring product placement and performance metrics.

Customer Success, Account Management, or a related customer-facing role. Track key customer success metrics and maintain up-to-date records in our CRM. She researches leads, writes and sends emails in a customer's voice, runs multi-step outbound sequences, manages her own deliverability infrastructu

A leading automotive group in Derby is seeking a Brand Manager to enhance their team. The role involves achieving profit targets, analyzing performance metrics, and maintaining high customer satisfaction standards.

A leading optical retailer in London is seeking a Store Manager who is a natural leader with experience in managing teams. In this role, you will empower your team while achieving business objectives and providing excellent customer experiences.

Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Thrive Together: We win as a team – actin

A leading security technology firm is seeking a Customer Success Manager to own the post-sale experience for enterprise customers. This remote role supports customers across EMEA, focusing on proactive engagement and customer satisfaction.