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Senior Customer Success Manager EMEA Enterprise SaaS Customer Data Platform & eCommerce Location: London (On-site 4 days a week) Type: Full-time Overview This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbnb, Spotify, NBCUniversal, JetBlue, Marks & Spencer, and ASOS. Operating at significant scale, it processes billions of transactions each year and enables real-time interactions for hundreds of millions of consumers. Backed by a global organisation of 700+ employees across North America, EMEA, and APAC, the business combines the pace of a high-growth scale-up with the backing and infrastructure of a well-established international company. Deeply embedded within clients’ technology stacks, it acts as a mission-critical layer for managing and activating customer data — powering everything from acquisition and onboarding through to retention, personalisation, and lifetime value optimisation. The product suite combines best-in-class capabilities across real-time data collection and unification, streaming infrastructure, audience segmentation, and AI-driven personalisation and decisioning. What sets this apart is the combination of two highly complementary platforms — one focused on customer data infrastructure, the other on ecommerce monetisation and real-time relevance — creating a uniquely powerful, end-to-end solution. Still early in its combined journey, the business is experiencing strong momentum, with growing demand from enterprise customers looking to better leverage data, AI, and personalisation to unlock new revenue opportunities. Following a recent strategic merger, we have combined best-in-class capabilities across data infrastructure, AI, and ecommerce to create a truly differentiated platform. The business is scaling rapidly, now powering billions of transactions annually and enabling hundreds of millions of customer interactions for some of the world’s most recognisable consumer brands. This is a unique opportunity to join a company at an inflection point - where product innovation, market demand, and commercial momentum are all accelerating. Why This Opportunity Stands Out • Operates in the high-growth CDP and data activation market, one of the most in-demand areas in SaaS, • A market-leading platform trusted by global enterprise brands, • Strong product-market fit, with clear ROI for customers (driving revenue, retention, and personalisation at scale), • Backed by advanced AI and machine learning capabilities, enabling real-time decisioning, • Significant post-merger momentum, unlocking new cross-sell opportunities and accelerating growth, • Exposure to complex, high-value enterprise customers and strategic use cases The Role As a Senior Customer Success Manager or Customer Success Manager (there are 2 roles), you will own and grow relationships with a portfolio of strategic enterprise customers across EMEA. You will act as a trusted advisor, helping customers unlock the full value of a powerful data platform while driving adoption, expansion, and long-term success. This is a highly commercial CSM role with clear impact on revenue growth. Key Responsibilities • Build deep, trusted relationships with senior stakeholders across enterprise accounts, • Partner with customers to define and execute data-driven success strategies aligned to business goals, • Drive adoption of the platform by enabling high-impact use cases across marketing, product, and data teams, • Identify and deliver expansion opportunities across products, features, and use cases, • Lead strategic business reviews, demonstrating ROI and aligning on future growth plans, • Collaborate closely with Sales, Solutions, and Product teams to deliver a seamless customer experience, • Act as the voice of the customer internally, influencing product innovation Requirements • 3+ years in Customer Success, Account Management, or Solutions Consulting within enterprise SaaS, • Experience working with large, complex, global customers, • Strong understanding of data, martech, CDPs, or adjacent technical platforms, • Commercially minded with a track record of driving retention and expansion, • Strong stakeholder management, including executive-level engagement, • Ability to translate data and platform capabilities into tangible business outcomes, • Comfortable operating in a fast-paced, high-growth environment What Success Looks Like • High retention and expansion across enterprise accounts, • Strong platform adoption and measurable customer outcomes, • Growth in strategic, high-value use cases, • Long-term, trusted partnerships with customers Culture & Environment • High-performance, high-growth environment with strong momentum, • Collaborative, ambitious, and product-focused culture, • Clear progression opportunities in a scaling business, • Strong emphasis on innovation, ownership, and impact Benefits • Competitive salary + bonus, • Equity participation, • Enhanced benefits package, • Opportunity to work with leading global brands, • Exposure to cutting-edge AI and data technology

Global Mobility Director – London – In-house Role Job Type: Permanent Location: London Salary: £Negotiable + Bonus + Benefits The Global Mobility Director will lead a diagnostic review of all global mobility function as well as leading the management and strategic agenda of the function. Driving efficiencies and compliance, the Global Mobility Director will lead a team of mobility specialists responsible for day-to-day operational mobility delivery, ensuring a high standard of customer service. Working closely and building relationships with various stakeholders, you will employ your deep global mobility experience to make recommendations to create an ideal state that will ensure compliant, supportive and efficient delivery. The Role You’ll be responsible for but not limited to the following: Lead the global mobility function Be accountable for and develop, improve and socialise global mobility policies, programmes and initiatives Management responsibility for a team of mobility specialists Lead role in the on-going continuous improvement of mobility services and contribute to all relevant projects which may require mobility input Mitigate risk by ensuring accurate management of all mobility associated compliance processes Lead and guide the Mobility function through any relevant transformation activities Drive efficiencies within the Global Mobility remit ensuring optimal solutions are market appropriate, compliant and business focused Ensure that the strategic plans for Global Mobility are developed to align with wider People strategies and that they reach their full potential and are implemented effectively Fully responsible for the firms UK Immigration sponsorship license(s) and the business invite process Financial responsibility for the mobility budget including expense and invoice approval Lead and participate in any required meetings, presentations, cases Accountable for vendor relationships and any tender exercises Review the existing mobility processes, policies and practices and make recommendations for improvement The Person To be successful in the role, you’ll have the following skills and experience: Global Mobility expert with significant experience in global mobility at both operational (end-to-end mobility) and strategic levels Prior experience in a global role at senior manager (or lead) level Proven experience in creating and delivering mobility policies, projects and programmes Communication and influencing skills and experience thereof Experience managing frequent change initiatives Depth of experience in people and project management Able to handle multiple priorities, working to sometimes conflicting timescales in a fast-paced and challenging environment Experience in tech driven scaling environments over multiple locations with a preference for tech or financial services industry experience Deep and broad understanding of global mobility compliance, particularly focused on global immigration, tax, social security, mobility compensation and risk management Able to build trust and rapport to develop productive and trusted relationships, internally and externally Experience of review of mobility functions including review of current state, recommendations for ideal future state, gap analysis, SWOT analysis and road map for the future APPLY NOW To apply for the position, please send your CV to Andy Shaw via the ‘apply now’ button.

Taktile is transforming how financial institutions leverage AI for critical decisions. As we scale our enterprise customer base, we're looking for an Applied AI Engagement Manager to serve as the strategic partner who ensures our customers successfully implement and unlock maximum value from AI-driven decision-making. In this post-sale role, you'll be the primary point of contact guiding enterprise customers through complex implementations and driving sustained business impact. That's where you come in. As an Applied AI Engagement Manager at Taktile, you’ll work closely with our enterprise customers to implement complex solutions and ensure they unlock maximum value from our platform. This role is central to our mission of transforming customers' decisioning infrastructure to optimize and automate mission-critical business decisions. You’ll collaborate across Taktile’s Solutions, Product, and Sales teams, as well as with external partners, to support customers throughout their entire lifecycle, driving strategic outcomes and sustained impact. About You • Curious & Creative – You love uncovering innovative ways to solve customer challenges and enjoy diving into the technical and business implications for both the customer and the Taktile platform., • Clear Communicator – You have excellent communication and stakeholder management skills, and are effective across all levels of an organization., • Entrepreneurial – You’re hands-on, proactive, and excited to help shape both the product and the company. You go the extra mile to deliver exceptional solutions., • Team Player - You enjoy working cross-functionally with teams across Marketing, Sales, Solutions, Support, Product, Engineering, and Customer Success., • Experienced - You have 4-6 years of experience in tech consulting, tech implementation or customer-facing roles at high-growth startups or enterprises in B2B SaaS and demonstrated team leadership in various situations, • Organized – You’re comfortable managing multiple projects, timelines, and stakeholder expectations, even in ambiguous and fast-changing environments., • Technically Fluent – You have a technical foundation and can clearly communicate technical challenges and solutions to both engineers and customers, especially in the context of applied AI., • Mobile – Willingness to travel up to 40% of the time. What You’ll Do • You will act as the strategic partner and primary point of contact for enterprise customers post-sale and coordinate cross-functional teams (Product, Engineering, Solutions, Data) to deliver high-impact projects on time, • You translate complex business problems into workflows and product configurations and become a subject-matter expert in the Taktile platform and the business value it can unlock for our customers, • You will closely collaborate with Taktile’s Account Executive and Solution Engineers to build strong relationships with executive level stakeholders as well as Taktile’s core users within customer teams, • Identify new opportunities for product expansion and adoption within customer accounts and continuously gather feedback and insights to inform product development and iterate on delivery playbooks with our product and engineering teams Ideal, But Not Required • You have experience in implementing AI at scale in enterprise context, • You have acquired domain expertise in the financial services industry (banking, insurance, lending, payments, etc.), • You demonstrate strong analytical skills and have a hands-on mentality, • You have knowledge of APIs and know the basics of Python and SQL Our Offer • Work on hard, meaningful problems with real-world impact., • Receive top-of-market equity and cash compensation., • Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes., • Join us onsite in our inspiring office spaces in the heart of Berlin, London or New York and travel to bi-yearly company-wide meetings around the world., • Shape how enterprise SaaS is delivered at scale., • Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo., • Use the equipment of your choice including a meaningful home office set-up. About Us Taktile helps financial institutions make smarter, safer decisions with the power of AI. Our software gives teams the tools to automate complex decisions — like who to onboard, how to underwrite, or when to flag suspicious activity — with full visibility and control. By combining AI with a rich ecosystem of financial data, Taktile enables companies to adapt their decision-making in real time as markets, customer behavior, and risks evolve. Our mission is to build the world’s leading platform for automated decision-making in financial services — setting the standard for how AI is applied responsibly and effectively in this industry. We were founded by machine learning and data science experts with deep experience in financial services. Today, our team works across Berlin, London, and New York, bringing together engineers, entrepreneurs, and researchers from companies like Google, Amazon, and Meta, as well as fast-growing startups and enterprise leaders. Backed by top investors including Y Combinator, Index Ventures, Balderton Capital, and Tiger Global, along with the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath - we’re building a world-class organization across all functions and levels to power the next generation of AI-driven decision-making in financial services.

Airline sales manager - Required for this global airline based in their central London office in the city. You will be managing a team of 4 people, You will be responsible for managing a key international airlines portfolio, agreeing a strategic plan and achieving revenue targets in-line with the clients expectations. Salary ideally up to £45,000 but they are willing to pay more for the right candidate plus bonus up to 3 k and benefits listed below. Ideally an airline background as a sales manager or account manager, but they would consider a account manager form the corporate or leisure side of the travel industry as long as they were an airline guru. Airline sales managers duties -Manging a team of 4 which includes a sales executive, sales support agent and 2 reservations agents -Contribute to the airlines passenger sales and marketing division, reporting and presenting station performance/results to European divisional leaders -Take ownership or development and growth of both leisure and corporate business as well as manage existing client database -Lead FAM trips when required -Attend and represent the airlines at industry events -Monitor industry trends, competitor activities and customer feedback -Support the Country Manager with forecasts, budgets, and reports for the executive team -Design and negotiate commercial deals Airline sales managers skills required -Ideally sales management or account management for another airline, but they would consider a TMC or leisure account manager as long as they are an airline guru -Able to be office based full time in London -Proven track record of achieving sales targets and driving revenue growth -Excellent communication, negotiation and presentation skills -Willingness to travel when required -Team management experience Additional information -Bonus up to 3k per year, benefits including 21 days holidays rising to 25 with longevity, life and medical insurance, pension, If you are interested in the above role please apply online or send your cv to quoting DT60579

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion. For more information on how we process your personal data, please refer to HCLTech’ s Candidate Data Privacy Notice. Location: London, United Kingdom (Hybrid) Industry: Financial Services / Banking Employment Type: Full-time Role Summary The Cybersecurity Program Manager – Identity & Access Management (IAM) will lead enterprise-scale IAM programmes within a regulated financial services environment. The role is accountable for delivering secure, compliant, and resilient identity solutions aligned with UK regulatory expectations, including FCA, PRA, GDPR, and ISO 27001. This position works closely with CISO, Risk, Compliance, Audit, and Architecture teams to ensure IAM functions as a core control within the bank’s cyber resilience and Zero Trust strategy. Key Responsibilities Programme Leadership & Governance • Own end-to-end delivery of IAM transformation and run programmes across workforce, partner, and customer identities, • Establish programme governance, delivery cadence, RAID management, financial tracking, and executive reporting, • Lead delivery across Identity Governance & Administration (IGA), Privileged Access Management (PAM), SSO, MFA, and CIAM, • Drive automated joiner-mover-leaver processes and periodic access certification, • Support internal and external audits and remediate IAM control gaps, • Demonstrate compliance with FCA/PRA expectations, GDPR, SOX, ISO 27001, and NIST, • Engage senior stakeholders including CIO, CISO, and Head of Risk with clear programme updates, • 12+ years in cybersecurity or IAM with 5+ years managing large programmes, • Strong understanding of IAM architectures in financial services environments, • Experience working in FCA-regulated organisations or tier-1 banks, • Bachelor’s degree in Computer Science, Information Security, or similar, • Reduced identity-related risk and audit findings, • Improved regulatory confidence in IAM controls, • Secure, scalable identity services supporting business growth

Operations Manager – International Payments Permanent position International Bank based in London Salary £70-80k plus benefits Full time in the office The Operations Manager is responsible for overseeing the bank's end-to-end payments processing, operational workflows and back-office support functions. The role ensures that domestic and international payments are executed accurately, securely and in line with regulatory and industry standards. This position leads the payments and operations team, maintains robust control frameworks, and drives continuous improvement across operational processes to support the bank's broader strategic and customer service objectives. Main responsibilities will include; • Oversee the processing of all domestic and international payments., • Ensure payment instructions are verified, authorised and released in accordance with internal policies and approval limits., • Review and establish operational processes/ process improvement., • Ensure all operational tasks are completed within SLAs and meet high standards of accuracy and control., • Maintain a strong control environment, ensuring segregation of duties, maker-checker controls and strict adherence to internal policies., • Lead, mentor and develop the team ensuring strong performance management and succession planning., • Support internal and external audits involving payment or other operational areas., • Resourcing, Staff engagement, performance review and management, objective setting and monitoring together with training and development of the team, • Promote a culture of accountability, operational excellence and continuous improvement., • Establish all regulatory requirements are adhered to for operational matters including, money laundering/ KYC checks and relevant duties segregated, • Lead quality control on all operations outputs as pertains to client acquisition and delivery of service, • Conduct regular meetings with department heads to agree priorities and coordination on essential matters., • Authorise payments/ messages as and when required, • Approve invoices and input to budgets with COO, • Identify opportunities to streamline payments and operational workflows through automation and system enhancements., • Lead or support change programmes, system upgrades, SWIFT changes and transformation initiatives., • Enhance operational resilience, ensuring robust business continuity and support disaster recovery testing., • Assist the COO on key planning issues and make recommendations on important business decisions To be considered for this position, ideal candidates must have the following experience and skills; • Educated to degree level or able to demonstrate equivalent knowledge and experience in banking, financial services, or a related field, • Previous experience of banking, minimum 5 years plus, • Solid experience in banking operations and payments processing, preferably in a regulated financial institution., • Strong knowledge of payment schemes (SWIFT, BACS, Direct Debits) and associated operational requirements., • Knowledge of Equation Banking system will be a distinct advantage, • Good understanding of AML, sanctions, PSRs and financial crime risks in payments.

Sales Manager - Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents Sales management in travel is a must, salary around 40k plus 12k bonus plus some amazing benefits Sales managers duties -Providing direct support to the sales team, around 10/12 people focusing on coaching , call monitoring, and maintaining overall standards -Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores -Conduct regular performance evaluations and coaching sessions -Provide immediate feedback and correction actions to address performance -Foster a positive and motivational team -Perform regular call listenings and provide feedback -Provide regular reports to senior management on team performance Sales managers skills required -Sales management/Team leader experience within the travel industry -Experience running a team within a call centre environment or retail shop -2nd European language would be great but not a must -Experience setting a help the team achieve targets, KPIs, call conversations etc -Happy working on a hybrid basis -Able to train for the first 2 weeks in their European head office -Ideally some cruise knowledge would be a major plus Additional information -Great benefits including private health care, life assurance, income protection, fantastic group pension plan, Free expedition travel for family , 25 days holidays plus bank holidays If you are interested in this fantastic opportunity please apply online or send your cv to quoting DT60645

Pacific Basin is one of the world’s leading owners and operators of modern Handysize and Supramax dry bulk ships. We are listed in Hong Kong and operate globally with a fleet of over 270 ships trading worldwide. Our team comprises about 4,600 seafarers and over 400 shore staff in 14 key locations around the world. Job Title: Bulk Parcel & Project Manager Location: London Department: Chartering Reporting Line: Head of Supramax, Atlantic and Head of Atlantic Handysize & Head of Atlantic Chartering Role Summary As a member of the Chartering team, the Parcel Manager is responsible for driving commercial performance across the Company’s Handysize and Supramax fleets, with a particular focus on bulk parcel and project cargo activities originating in the Atlantic basin. The role involves active cargo origination, market trading, voyage optimisation and close collaboration with internal stakeholders to maximise fleet earnings while ensuring safe, compliant and efficient execution. Internal Stakeholders: Operations and Technical Team Responsibilities: • Develop and execute profitable chartering strategies for bulk parcel and project cargo shipments, ensuring safe and efficient cargo handling while maximising commercial returns on cargoes originating in the Atlantic basin., • Build, maintain and expand strong commercial relationships with parcel and project shippers, traders, freight forwarders and brokers to generate sustainable cargo flow and new business opportunities., • Actively originate and secure cargoes for the fleet and/or trade against market tonnage to deliver consistent margins; operating across Lines of Business (LOBs) as an overlay function to identify and execute value‑enhancing regional opportunities., • Maximise earnings across the owned and controlled fleet through disciplined voyage optimisation, cargo selection and market timing, including the strategic use of third‑party tonnage where appropriate., • Continuously analyse freight markets, cargo flows and supply‑demand dynamics to develop clear, insight‑driven trading and pricing strategies., • Work closely with Operations and Technical teams to ensure strong voyage execution, minimise operational and commercial risks, and deliver a consistently high level of service to customers., • Take full commercial and financial responsibility for fixtures, voyage performance and contracts, including negotiating robust and protective charter party terms., • Ensure full compliance with internal policies, contractual obligations and applicable maritime regulations., • Maintain timely, accurate and transparent reporting of commercial performance, risks, disputes and customer‑related matters., • Coordinate fleet positioning in close collaboration with regional teams to optimise utilisation, market coverage and exposure., • Support broader business development initiatives and represent the Company externally; overseas travel may be required. Skills Capabilities & Qualifications • Min 3 years’ experience within dry bulk parcel or project markets, primarily within Atlantic basin., • Familiarity with bulk parcel shippers, traders, charterers, and brokers., • Proven experience executing & understanding of bulk parcel cargo flows. Additionally, comprehensive knowledge of relative liquidity within bulk parcel markets., • Comfortable taking risk, alongside a creative and detailed orientated approach to building parcel shipments., • Deck cargo experience within windmill / blade sector that is also a desirable attribute. Attributes / Personality: • Excellent communication skills in English., • Experience with dry bulk shipping software such as IMOS and Shipfix. If you are selected, you will be continuously assessed not only on the basis of your performance, but also on the basis of your attitude and behavior. Cultural fit and adherence to Company values is of paramount importance. We are committed to fostering a diverse, equitable, and inclusive workplace where all colleagues feel valued and empowered to bring their authentic selves to work. Please apply with a full résumé, salary expectation and contact details to the Human Resources Department at . We only accept CVs in pdf format. (Application deadline: 19 May 2026) All applications will be treated in strict confidence and used solely for recruitment purposes.

Job Title: Account Manager (ambitious Senior AE’s welcome) Location: Hybrid - up to 3 days in the office, (Triton Street) Reports to: Account Director The role: To support the Account Director (and Senior Account Manager) in the development of integrated communications for a global healthcare brand. Working with the client and internal teams to support in the strategic thinking, creative ideation and design development with local implementation across shopper channels including instore and online. You will need strong communication skills and have the ability to work across multiple levels of our organisation and the clients’ business. You should be passionate about shopper marketing and have some experience in working with strategic partners. You should be highly familiar with international retailing and preferably have worked in a client facing role in a creative agency where you have managed and facilitated communication across consumer and trade marketing channels. We are seeking a motivated Junior Account Manager who is eager to develop their skills and advance into a Senior Account Manager position as part of their career growth. Responsibilities: Account and Project Management • Drafting and consolidation of client briefs, • Managing timing plans to include hand off from our strategic partners, through to ideation and concept development and into assets and toolkits finalization, • Status reporting on projects and pro-active communication to ensure clients are fully informed of project progress, • Understand and familiar with a broad range of printed and digital shopper formats, • Ensure all output meets and exceeds client expectations and meet timelines, • Understanding of the brand portfolio and their respective global brand guidelines, • Organising and scheduling work with the team’s creative resources Financial Management • Supporting the Account Director and Senior Account Manager in the monthly performance and profitability analysis, • WIP and billing management, ensuring work is billed correctly and timely, • Monitoring and reporting levels of work to ensure efficient use of team time Client Development • Develop, maintain and extend client relationships, building trust and confidence in our capability, • Develop a deep understanding of the client’s business and brands, • Retention and expansion of work streams across specific categories, • Manage client expectations in relation to project objectives, creative standards, timelines and budgets Functional Competencies: • Strong collaboration skills, • Good problem solving and decision-making skills, • Excellent communication and persuasion skills, • Ability to judge and evaluate creative concepts, • Thorough understanding of clients and their business/industry, • Excellent communication skills Skills and Experience required: • 3+ years' experience in a shopper marketing/ retail/ integrated agency or similar environment., • Passionate and personal interest in Shopper Marketing, international retailing, innovation and trends., • An individual with strong commercial awareness and with the ability to build and maintain solid client relationships., • Ability to juggle numerous tasks at once and deliver all effectively., • Demonstrate management skills, including administration, planning, cost/budget and project management, status reporting., • Excellent communication skills, both oral and written, must be shown for both internal and client proposals, presentation and training, together with good PC skills., • A friendly, positive team player with strong interpersonal/communication skills., • Be proactive and take initiative to get things done., • Committed to high-quality output and service, with a strong attention to detail., • Display confidentiality at all times with regards to Tag business. Measures of Performance: • Time and cost management on projects, • WIP billing to be minimized as much as possible, • High customer satisfaction scores, • Working relationship and reputation with clients and internal stakeholders

Company: Albany Beck Location: London (Hybrid) About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people. At Albany Beck, you’ll be choosing to work with an organisation that’s passionate about your learning journey and committed to your professional and personal development. Role Overview We are seeking an experienced Senior Risk Manager to join Albany Beck and play a key role in growing our Risk Practice. This opportunity sits within our consulting business, supporting clients across non-financial, financial and strategic risk management, with a particular focus on commercial and operational functions and end-to-end order-to-cash processes. The role will involve partnering closely with senior stakeholders across Commercial, Operations, Finance, Technology and Product functions to identify and articulate risk, support informed decision-making and strengthen controls and governance across business-as-usual operations, change programmes and transformation initiatives. This is an excellent opportunity for an experienced risk professional who thrives in complex environments, can navigate ambiguity and wants to contribute to the continued growth and development of Albany Beck’s risk capability. Key Responsibilities • Lead Second Line of Defence oversight across business-as-usual operations, transformation programmes, system changes, process redesign and new commercial initiatives within commercial, customer and order-to-cash functions., • Identify, assess and articulate strategic, operational and execution risks across commercial and operational processes., • Partner with Commercial, Operations, Finance, Technology and Product teams to embed risk considerations into decision-making, process design and execution., • Conduct risk deep-dives and independently determine key areas of focus across the coverage remit., • Apply operational resilience principles to support disruption management, analyse incidents, operational losses and customer impacts, and provide meaningful risk insights., • Support and challenge First Line teams in delivering Risk and Control Assessments (RCAs), ensuring risks are clearly defined, controls are effective and remediation plans are robust where risks sit outside appetite., • Prepare concise, high-impact reporting and materials for senior leadership, governance forums and risk committees, translating complex operational issues into clear risk narratives., • Build strong relationships across all three lines of defence to enhance risk culture and improve risk management practices., • Contribute to the wider Risk Practice, supporting capability growth, thought leadership and the development of risk offerings across Albany Beck. Key Skills & Experience • Significant experience in non-financial risk management within regulated or complex matrix environments., • Strong understanding of commercial and operational processes, including order management, billing, customer operations, process hand-offs and execution risk. Exposure to sales or legal processes is advantageous., • Proven experience operating in ambiguous and evolving environments, applying sound judgement rather than relying solely on frameworks., • Strong stakeholder management skills with the ability to influence, challenge and engage senior leaders effectively., • Experience supporting large-scale change, transformation, automation or system implementation programmes, identifying execution and control risks early., • Strong understanding of operational resilience and risk management principles., • Ability to translate complex operational challenges into clear, strategic risk language for senior decision-makers., • Excellent communication and relationship-building skills, with the ability to work collaboratively while maintaining independence., • Demonstrated resilience, curiosity and strong judgement when managing challenging or evolving risk matters., • Growth mindset with experience mentoring others and contributing to broader team development.

Client: American Express Senior Associate Product Manager – Digital Product Management, International Card Shop Description Prospect acquisition via digital channels is one of the largest investment areas at American Express. As part of the broader Enterprise Digital & Data Solutions team focused on International acquisition, you will be responsible for helping to evolve a world class web application that supports International marketing partners and fuels business growth. This team, International Card Shop, manages, develops and innovates our customer acquisition site for both Personal and Small Business prospects. As a Senior Associate Product Manager, you will support the Product Manager in delivering experience optimizations, new product launches and key capabilities that power the International Shopping experiences, with a focus on our key International markets. Responsibilities • Drive incremental acquisitions by executing the roadmap for our International prospect acquisition websites, • Discover opportunities and work with internal teams to identify opportunities to increase value for our channel through their products, • Prioritize and manage items in the product backlog, with a focus on efficiency and profitability, • Work with the Product Manager and Marketing to support the site strategy and help deliver business priorities on site, • Perform root cause analysis around issues, defects, and stakeholder concerns, • Discover the “why” around stakeholder requests for new features and work with partners to determine tech feasibility, priority and business value, • Monitor digital trends and technologies to plan the next generation of digital acquisition tools, • Write feature epics, user stories, sending release notes and documenting product functionality, • Work with partners across the U.S. and International markets; you will be building relationships and coordinating efforts around the world What we value • Desire to be a great product manager; have a passion for digital products and the constantly evolving digital landscape, with a focus on the customer, capability building and technical implementations, • Analytical mindset; help direct our development efforts by utilizing available data and competitive analysis, • Meticulous attention to detail written and verbal communication, work documents and tickets, • Team player mentality; bring teams and partners together to coordinate and align on initiatives Minimum required skills • 5-9 years experience required working as an Associate/Senior Associate Product Manager within a digital product software development team., • Prior and relevant experience managing end to end software execution within an agile environment for a digital product, • Proven experience working within a complex and geographically dispersed stakeholder environment, • Demonstrated ability to effectively collaborate and build relationships across enterprise levels, • Demonstrated ability to articulate business requirements into user stories and translate technical specifications into business digestible instructions and guidelines, • Significant experience of building customer focused experiences and/or scalable global platforms is critical, • Excellent written and verbal communication skills with good attention to detail, • Highly organized, self-starter, comfortable working in white space with minimum oversight, • A strong communicator with a high level of accuracy, clarity and succinctness, • An ability to work in a deadline driven environment with a fast pace and changing needs Desirable & highly preferred skills • Scaled agile processes & principles to effectively collaborate & prioritize in conjunction with other product partners, • Design thinking processes & methodologies to iteratively ideate, identify customer problems and creative innovative solutions to prototype and test, • Strong familiarity with tools such as Jira and Rally., • A keen interest and understanding of research, data, and analytics, • Experience in matrix organizations and cross-functional environments, • Experience managing multiple stakeholder objectives

The Hosting & Connectivity (H&C) team are looking for a senior associate to support LSEG client connectivity business and product development. Key responsibilities include supporting strategic relationships across LSEG divisions and external partners. You will partner with product managers to support sales and client acquisition programmes. You will also be accountable for sourcing, analysing and interpreting the management information to deliver strategic business cases for the improvement and transformation of the H&C product portfolio. Additionally, the Senior Business Development Specialist will support the BSM and AE in operational matters relating to the H&C Important Business Service. This role offers excellent opportunities for network building as the H&C team leads the connectivity engagement across LSEG Markets (equity trading, DMI, Post Trade), FTSE Russell and FX. Expertise will be developed in supporting the team's operational resiliency responsibilities and meeting connectivity regulatory requirements. Team/Department Description The Hosting and Connectivity team serves a key role at the heart of LSEG Markets; providing our customers access to LSEG applications and data across Group divisions. Our team assumes significant responsibility in providing secure, resilient and trusted solutions that support critical services across the Group. H&C is a customer facing team managing new and ongoing customer partnerships, and continuously strives to improve the product portfolio and generate P&L for the Group. Hosting & Connectivity is an Important Business Service of LSE plc and operates a diversified portfolio of products supported by a global network. We collaborate across the Group to maximise client opportunities and ensure connectivity meets regulatory, risk and governance goals. The position will be reporting to the Business Service Manager. Behaviours and Skills • Ideally 4+ years experience in a business or product analysis role., • Partnership and collaborative attitude, ability to employ cross-divisional networks to deliver objectives., • Ambition to develop expertise in Hosting & Connectivity offering and continuous scanning of competitor landscape for roadmap proposals., • Excellent skills in Microsoft Office suite: proficiency in PowerPoint, Excel and CoPilot., • Proven ability to develop customer or partner relationships., • Analytical approach and confidence in employing data to support business modelling. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

With one of the most recognised brands in Western Europe in consulting, and several thousand consultants, the firm is global though has a 'small business' feel and mentality in the UK. ASAM is a £10-15m+ revenue segment and a growth target for management following work with a number of top asset managers over the past 5 years. The firm prides itself on a friendly, warm and engaging culture, very different to the 'corporate cultures' at many consulting firms. The firm is agile and flexible to respond to needs and, especially in the UK, people are highly visible in small teams. One Director hire we made from last year has already stepped up to leading a major industry vertical for the company and there is a meritocratic system where new ideas and creativity is encouraged at every level. The work is largely strategic, with small teams. Work tends to be CTO or COO sponsored and covers middle/back office, operations, strategy and outsourcing in the main. Projects tend to look at: • Operating model design/redesign and best practice, • Broad front to back or operational transformations, • End to end lifecycle of vendor / outsource partner strategy through to implementation, • Data strategy, data and application architecture and artificial intelligence use cases in the sector, • M&A support and execution within the sector, • Retail and institutional distribution, • Cost efficiency and operational excellence, • Quality assurance for change programmes or getting the most out of spend on key inititives, • AI and use cases across customer strategy, operational improvement and processes/automation across ASAM businesses Some examples of live programmes include: • Ideas generation for the Global COO of an asset manager on the structure of the business and which countries they could launch in next, • Support for a major outsourcing deal across a 3 year picture, • Remediation for a self-reported issue to the FCA; advice, strategy and remediation plans, • AI strategy and use cases for a major asset managers across its customer operations We are looking for: • A track record of delivering quality work in the asset and wealth management industry, • Consulting experience and track record of delivering for clients of all shapes and sizes, • SME knowledge in 1 or more areas of the asset and wealth industry, • A record of building a network, either from scratch (BD/sales) or through exceptional client delivery; perhaps you find new clients due to old clients requesting your services? Or turned around relationships at a number of clients and gained a network through this?, • Someone comfortable dual hatting (50:50) between delivery and business building - we may also consider someone who is more 70-80% delivery focused, • Someone who fits the friendly, inclusive culture that this firm has built painstakingly over the past 20 years Salary range is 125-165K base; the firm will pay relevant to experience....bonuses are very good here with average bonus of 25-30% with multipliers on top for personal and team performance; our last placement got 45% in their first year.

Business Development Manager – Automotive Technology London Office – 3 days per week £35,000–£38,000 Basic Salary Bonus Scheme Plus: 28 days’ holiday, share options, private healthcare, pension & more The Company: Our client is an expanding technology business supplying software and digital services into the automotive market. Their solutions are used by automotive retailers to improve sales activity, increase operational visibility and support day-to-day commercial performance. The business works with a broad customer base across the UK and continues to grow within a fast-paced and commercially focused environment. This is a company that values proactive sales professionals who can create opportunities, build pipeline and contribute directly to growth. The Role: This is a pure business development role focused on generating and converting new customers. You will manage the sales process from initial contact through to close, before passing accounts across to the wider team. The role is heavily outbound and phone-focused, requiring somebody comfortable making high volumes of calls and consistently creating new opportunities through proactive outreach. Key responsibilities include: • Identifying and engaging prospective customers., • Conducting high levels of outbound activity across phone, email and LinkedIn., • Booking meetings with key decision-makers within automotive businesses., • Understanding customer challenges and commercial priorities., • Delivering online product presentations and sales demonstrations., • Building and maintaining a healthy sales pipeline., • Negotiating commercial terms and progressing opportunities through to close., • Keeping CRM records updated accurately., • Working towards activity and revenue targets. The Person: We are looking for an ambitious and resilient sales professional with experience in outbound B2B sales environments. The ideal candidate will: • Have a strong background in new business development., • Be confident making outbound calls daily., • Enjoy working in a high-activity sales role., • Be comfortable speaking with senior stakeholders., • Have strong communication and objection-handling skills., • Be organised in managing pipeline and sales activity., • Be target-driven and commercially motivated., • Take ownership of personal performance and results. Experience within automotive, SaaS, digital advertising, technology or related sectors would be beneficial, although attitude and new business capability are considered the priority. This role would suit somebody who enjoys outbound sales, building new relationships and working within a fast-moving commercial environment.

As a Sales Specialist sitting within Data & Analytics , you will be positioning and presenting our desktop solutions (including our new platform called Workspace) into the trading & banking area (including investment, corporate, regional banks and financial institutions, IDBs, non-financial corporates, traditional asset managers, asset owners, sovereign wealth funds, hedge funds, etc.). This is a flexible, tailored front-to-back solution that aggregates industry data, delivers proprietary analytics and automates critical trading and banking workflows. It has been built to harness the shifting trends in trading, as firms want to quickly embrace effective AI driven tools and coding into their workflows. What will you be doing: As a subject matter expert, you will act in support of Account Managers as a Sales Specialist focusing on all sales (new, cross-sells, up-sells). You will lead on deal negotiations and serve accounts within UK & Ireland. The role works in close partnership with internal collaborators to proactively drive gross sales and revenue. • Take opportunities from identification to close, including the management of all contractual, legal, and technical requirements., • Understand the value propositions, competitive landscape, and key selling points of our solutions., • Upbeat and proactive approach towards learning, pipeline generation and sales execution, • Demonstrate a mentality which is aligned with Customers' short and long-term strategic aims., • Developing direct high level customer relationships (especially C-level) with decision makers and influencers with Customers and 3rd parties., • Be able to demonstrate the services and position the strengths of our products., • Plan and prioritize sales efforts to ensure that potential future leads are followed up at the appropriate time., • Build and maintain pipeline of recurring opportunities and update information on items within our Sales Force.com tool, keeping orders and forecast current and accurate., • Build an in-depth understanding of the activities, propositions and threats posed by our competitors in this space., • Work closely with the business divisions to provide meaningful customer feedback and engagement opportunities., • Provide regular and structured feedback on all activity and customer issues to Head of Sales for Trading Solutions. Who are we looking for:, • Customer Centric Focus - Commercial/Customer Service Experience from within the financial markets, • Experience in a sales / account management opportunity within the financial markets, with a demonstrable understanding of the sell-side and trends affecting the industry, • Proven track record to identify and develop relevant key customer relationships., • Excellent consultative sales skills and validated techniques for negotiating complex agreements., • Thoughtful communication skills and the ability to perform in a high-visibility and pressured environment to win high-impact change programs with multiple touch points within the customer environment., • Demonstrate collaborative style within a matrix hierarchy as well as proven thought leadership with external clients and strong teammate, • Determination, tenacity, self-motivation and willingness to put in the extra effort to succeed. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

FIA Tech is the leading technology provider to the exchange traded derivatives industry. Owned by a consortium of thirteen leading clearing firms and the Futures Industry Association (FIA), FIA Tech is committed to serving the industry and launching innovative solutions to improve market infrastructure across the listed and cleared derivatives industry. FIA Tech works in close partnership with the broader industry, including exchanges, clearinghouses, clearing firms and other intermediaries, as well as independent software vendors, buyside firms and end users to bring efficiency to the exchange traded and cleared derivatives industry. Position Overview: We are seeking an experienced and skilled professional to join our Client Onboarding team. The Onboarding Manager will support the sales process in product overviews and demos, manage end-to-end client onboarding processes, collaborate with various stakeholders and provide feedback to enhance client experience across various FIA Tech Brokerage and Documentation products. The onboarding managers will also act as project manager, preparing project plans, coordinating teams and deliverables as well as preparing presentations and metrics to stakeholders. This role offers the opportunity to have a strong voice in the future design of our platforms, be the face of our organization, and contribute significantly to the continued success of our organization. The ideal candidate has a talent for relationship management, accepts the challenge that comes with leading successful implementation projects, and can troubleshoot and fix issues. Additionally, knowledge or experience with trading and clearing processes, specifically in the Block trading space, fee and commission management, and FIA Tech’s suite of products is preferred. Key Responsibilities: • Manage end-to-end client onboarding processes, ensuring a seamless and positive experience for new clients., • Collaborate with sales, account management, and technical teams to gather necessary information for onboarding., • Conduct demos and product overviews to introduce clients to products, services, and support channels., • Customize onboarding plans based on client needs and ensure timely execution of each step., • Propose and develop new ideas and innovative strategies for achieving goals and solving challenges, • Create detailed project plans and dashboards to track metric milestones and provide regular updates and presentations to key stakeholders., • Serve as the primary point of contact for clients during the onboarding phase, addressing inquiries and resolving issues promptly., • Provide training sessions to clients on platform usage, features, and best practices., • Work closely with cross-functional teams to identify areas for process improvement and implement enhancements to streamline onboarding procedures., • Maintain accurate and up-to-date client records and documentation., • Create and maintain comprehensive project plans and product enhancement documentation, • Monitor client satisfaction and gather feedback to enhance onboarding processes and overall client experience., • Collaborate with the sales team to identify upselling and cross-sell opportunities during the onboarding process., • Serve as the key liaison between client and internal FIA Tech stakeholders, • Support customer testing and operation of FIA Tech’s systems including creating and maintaining test plans, utilizing internal tools to document, track and close all customer incidents/questions, • Achieving excellent understanding of FIA Tech’s products, functionality, and workflows as well as external products that affect our industry Desired Attributes / Qualifications: • Bachelor's degree in finance, Economics, Business or related field, • Proven experience in onboarding, process implementation and project management roles, • Knowledge of brokerage, derivatives markets (Exchange Traded Derivative (ETD) is preferred, • Strong communication and interpersonal skills, • Strong analytical and problem-solving skills, • Technical skills, efficiency in excel, knowledge of SQL and visualization tools preferred, • Ability to work collaboratively in a fast-paced, dynamic environment, • Detail-oriented with excellent organizational and time-management abilities, • Excellent problem-solving and analytical skills, with a focus on data-driven decision-making, • Customer-centric mindset with a commitment to delivering exceptional service, • A willingness to adapt to evolving processes and technologies.

Job Overview: The Senior Buyer uses best practices and knowledge of internal or external issues to improve the Procurement discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Procurement discipline. The Senior Procurement Specialist solves complex problems and uses discipline-specific knowledge to improve their products or services. The Senior Procurement Specialist impacts a range of customer, operational, project, or service activities with the Procurement team and other related teams. It ensures they work within the appropriate guidelines and policies. Key Tasks and Responsibilities: • Hold responsibility for the Supply Chain function within the Project Management Team, • Collaborate with key stakeholders on the development and implementation of project requirements and have a key interface with the client and vendors to ensure project milestones are met on time and within budget, • Lead the procurement strategy within the Project Management Team, ensuring all contract requirements are incorporated as well as negotiated to include the Project required flow-down conditions to minimize exposure, • Develop a Project Procurement execution plan with the assistance of the supply chain function, to include all purchasing, expediting, logistics, communication, and project goals, • Ensure client needs are identified and effectively addressed, pertaining to all supply chain/procurement requirements, and act where required, as a single point of contact with the client for all supply chain and procurement requirements, • Ensure problems are identified timely and appropriate corrective action plans are developed to allow resolution, • Participate in resolving disputes, claims, and performance issues, • Ensure effective and timely status reporting, including representing the supply chain management function in project team meetings, • Ensure auditable procurement files are maintained and project filing and record retention procedures are implemented, • Ensure adherence to project schedule requirements, • Oversee project supply chain management activities, • Ensure deliverable quality level meets both internal and external customer requirements and expectations, • Interface with peers and others to provide and receive information allowing all to perform more effectively, • Lead efforts to conduct project reviews, including transfer of lessons learned to peers and others as appropriate, • Ensure appropriate approval cycles are maintained, • Manage procurement packages including budget and cost, monitoring expenditures on payment approval, change orders, etc., • Manage any dispute on claims with vendors, liaising with SPS, PMT, Legal, etc., • Provide independent advice to the Project Management Team and Function during the project tenure, • Provide support to the SCM Function and Reporting Manager when required, perform tasks as directed Essential Qualifications and Education: • Bachelor’s Degree (or equivalent) in Supply Chain Management (or a relevant discipline) or HSD/GED/IGCSE with 6 years of relevant experience, • 6-10 years of relevant experience, • Professional Procurement qualification preferred, • Work independently with minimal guidance, • Able to determine own work priorities, • Capable of managing a high volume of procurement packages within a tight timeline and concurrently work with multiple projects as required, • Act as a resource for colleagues with less experience, • Able to apply knowledge and skills to a wide range of standard and nonstandard situations, • Interpret customer needs, assess requirements, and identify solutions to non-standard requests, • Use best practices and knowledge of internal/external business issues to improve products or services in its discipline, • Monitor and control costs within own work, • Solve moderately complex problems; take a new perspective on existing solutions, • Manage own time to meet agreed targets; develop plans for short-term work activities in own area, • Promote teamwork, coach, and guide others, • Knowledge of database software (SPMAT - SharePoint Migration Assessment Tool or Oracle) preferred #LI-JA1

Group Director, Head of Sales - EM EA Workflow Solutions Data & Analytics Division We areseekingan accomplished and visionary Group Director, Head of Sales - EMEA Trading & Investment Solutions to join our senior leadership team. This role carries full accountability for driving EMEA revenue growth across investment banking, wealth management, execution, and trading solutions, serving both buy-side and sell-side institutions. You will lead large, diverse sales teams across the region, shape go-to-market strategy, and partner closely with product, technology, and customer success to deliver differentiated, client-led outcomes. Success in this role requires deep market credibility, strong executive presence, and a passion for building enduring customer partnerships. WhatYou'llBe Doing: • Lead, coach and develop a high-performing management layer, strengthening succession, performance management, and leadership capability across EMEA., • Own and deliver against a double digit annual gross sales target, driving sustainable growth across existing and new clients., • Lead commercial strategy across sell-side and buy-side segments, with responsibility for trading and execution solutions including FX, electronic trading platforms, Fixed Income, Equities, Energy, and Commodities., • Act as a senior client advocate, ensuring customer needs directly shape sales strategy and execution., • Shape the multiyear commercial and go-to-market strategy, driving transformation, sales excellence and operating rhythm discipline., • Build andmaintainsenior-level client relationships across trading desks and executive stakeholders., • Partner with Product, Technology, Legal, Finance, and Customer Success teams., • Foster cross-regional alignment and collaborate closely with global trading leadership to ensure consistent execution, • Act as a thought leader within the executive leadership team., • Ensure compliance with regulatory and legislative requirements across EMEA. WhoWe'reLooking For: We're looking for an exceptional senior commercial leader-one who combines deep market expertise with enterprise level leadership, strong people stewardship, and the ability to influence across complex global environments. You will bring: • Extensive senior leadership experience within capital markets, electronic trading, or execution solutions across EMEA, • Strong understanding of sellside and buyside trading workflows, spanning FX, Fixed Income, Equities, Energy and Commodities. Credibility with senior trading leaders, C-Suite, and broader front office stakeholders., • Demonstrated ownership of significant commercial targets and ability to drive sustainable, profitable revenue growth, • Strong customer-centric mindset., • Strategic, Enterprise Minded Leadership with the ability to balance big picture vision with hands on execution, bringing discipline to forecasting, pipeline excellence, and sales governance., • A mindset that embraces innovation, continuous improvement, and the adoption of AI & digital tools and insights., • Exceptional People Leadership & Culture Building with commitment to creating a high performance, inclusive, growth-oriented culture that empowers teams and reinforces LSEG values., • Proven ability to lead large, geographically distributed, multilayered sales organisations, developing leadership capability at Director and senior manager levels., • Outstanding communication and influencing skills, with the ability to engage senior executives internally and externally. Comfortable operating within a matrix environment, partnering with peers across regions and functions., • Fluent Englishrequired; anyadditional European language welcomed London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job Title: Lean Delivery Manager Salary: Up to £60,000 Location: Hybrid working (2–3 days per week on-site) Role Overview The Lean Delivery Manager will play a key role in driving continuous improvement and transformation initiatives across a core business function. Working closely with senior stakeholders, the role holder will be responsible for identifying improvement opportunities, leading Lean initiatives, and ensuring sustainable, measurable outcomes aligned to business strategy. This position will act as a trusted partner to Business Unit leaders, embedding Lean principles, improving operational performance, and fostering a culture of continuous improvement. Key Responsibilities • Lead the deployment of Lean transformation initiatives within a business unit, ensuring alignment to strategic objectives., • Analyse current processes, identify inefficiencies, and design future-state solutions to improve performance and customer outcomes., • Develop and deliver end-to-end implementation plans, ensuring initiatives are executed effectively and deliver measurable benefits., • Partner with Business Unit leaders to understand priorities and integrate continuous improvement practices into day-to-day operations., • Apply Lean and problem-solving methodologies (e.g. process mapping, root cause analysis, performance management frameworks) to drive insight and solutions., • Facilitate workshops and training sessions to build Lean capability across teams and leadership., • Coach stakeholders at all levels, including senior leaders, to support adoption and sustainability of continuous improvement practices., • Track, measure, and report on performance improvements and benefits realisation., • Ensure consistent application of Lean standards, tools, and best practices across initiatives., • Provide regular updates and reporting to senior leadership on progress, risks, and outcomes. Skills & Competencies • Strong analytical skills with the ability to interpret data and measure performance effectively., • Excellent communication and stakeholder management skills, with experience engaging senior leaders., • Highly organised with strong attention to detail and ability to manage multiple priorities., • Self-motivated, proactive, and results-driven., • Ability to operate effectively in a fast-paced, changing environment., • Hands-on experience with Lean tools and methodologies, including process mapping and root cause analysis., • Solid project and programme management capability. Qualifications • Degree level education (preferred)., • Lean / Continuous Improvement certification (e.g. Green Belt, Lean Competency System)., • Project or Programme Management certification (e.g. Prince2, Agile, Scrum). Experience • Proven experience (5+ years) delivering Lean or continuous improvement initiatives., • Background in Financial Services, with understanding of operational management practices., • Demonstrated success in leading process improvement and transformation programmes., • Experience influencing stakeholders and delivering sustainable change within complex organisations.

Role: Director of Project Delivery Location: East London (hybrid 4 days a week on-site, site visits across London as required) Salary: Up to £90k Reporting to: Chief Operating Officer The Company A renowned and growing marine transport and infrastructure operator is entering a new phase of modernisation and growth, with major capital projects underway across vessels, piers, and customer-facing environments. With a small senior team driving a wide variety of operational, construction and fleet-related upgrades, the business is now strengthening its project capability to ensure high-quality delivery across its portfolio. This is an opportunity to join a lean, focused leadership group where your work has a visible, city-wide impact. The Role We’re looking for a Director of Project Delivery to oversee the planning, governance and execution of major operational and capital projects. You’ll manage a Project Manager and Project Executive, working closely with the COO and wider senior leadership team to ensure the portfolio progresses on time, on budget and to the highest safety and operational standards. Projects span vessel upgrades (including new electric craft), pier construction and redevelopment, marine works, and broader infrastructure improvements - requiring someone comfortable leading delivery in complex, multi-stakeholder environments. This role suits someone confident operating at senior level while still maintaining a hands-on approach to delivery, risk management and contractor oversight. Key Responsibilities • Lead governance and oversight of the full project portfolio, ensuring alignment with organisational strategy, • Translate strategic goals into clear delivery plans, milestones and project controls, • Prioritise projects based on value, risk, operational impact and resourcing, • Monitor delivery against timelines and budgets, taking early action to resolve risks and bottlenecks, • Act as the senior point of contact for contractors, suppliers and delivery partners, ensuring compliance and performance, • Direct and support internal project teams, providing clarity, leadership and accountability, • Maintain rigorous governance frameworks, approvals processes, and change controls, • Collaborate closely with Finance, Operations and external partners to ensure accurate forecasting and resource alignment, • Lead operational readiness planning for new vessels, assets or sites coming into service, • Drive continuous improvement by applying lessons learned and performance insights to future delivery Skills & Experience • Significant project or programme delivery experience, ideally in transport, marine, infrastructure or public-sector environments, • Strong track record delivering complex capital projects over £5m, • Experience coordinating internal teams and external contractors in multi-disciplinary environments, • Comfortable managing construction-led workstreams, vessel or marine-related upgrades, or customer-facing infrastructure projects, • Proficient in recognised project methodologies (e.g. PRINCE2, MSP, Agile), • Strong commercial judgement with experience in vendor management and contract oversight, • Confident operating with senior stakeholders and executive leadership, • Calm, structured and pragmatic under pressure, with strong problem-solving skills Behaviours & Approach • Clear communicator who builds trust across technical and non-technical teams, • Strategic thinker who can also move quickly when operational issues arise, • Highly organised with strong attention to detail, • Comfortable navigating ambiguity and bringing structure to evolving situations, • Collaborative, steady under pressure, and confident leading others Location: Based at Head Office in East London with occasional travel to project sites across the city Working: hybrid, but mostly on site, 4 days a week Salary: £90k (DOE) We are an equal opportunity employer. We value inclusivity and diversity, believing it creates a better working world. We love to see applicants from all different backgrounds and hire based on skills and potential, not solely focusing on prior experience. Qualified applicants will receive consideration for employment without regard to age, disability, gender perception or identity, marital status, pregnancy or maternity, race or ethnicity, religion or belief, sex, or sexual orientation. If you require any accessibility support, please let us know how we can improve your experience.

Location: Unit 2, Sovereign House, Coronation Road, London, NW10 7QP *Full time *£45,000 – £50,000 DOE We’re looking for an experienced, people‑focused Transport Manager / Service Coordinator to lead transport operations at our Park Royal site. This is a hands‑on leadership role, managing a team of up to 25 drivers, ensuring full compliance with transport and waste legislation, and delivering a safe, reliable, customer‑focused service in a fast‑paced environment. Working pattern: *Monday – Friday | 10:00 – 19:00 (45 hrs per week) *On‑call: Alternate weekends What you’ll be responsible for: • Leading Health & Safety and promoting a strong safety‑first culture, • Ensuring compliance with transport, waste and H&S legislation, • Planning and optimising routes, resources, and driver schedules, • Managing KPIs, performance data, payroll, overtime and WTD compliance, • Working closely with Fleet, Operations, Customer Service & Commercial teams, • Recruiting, developing and engaging operational teams, • Delivering excellent customer service across installs, repairs and removals About you: • Proven experience in transport, logistics or operational leadership, • Strong working knowledge of transport legislation and compliance, • Confident people manager who can motivate and hold teams accountable, • Data‑driven with strong organisational and IT skills (Excel, Word, PowerPoint), • CPC (Transport Manager) or willingness to obtain, • IOSH qualification, • LGV and/or ADR licence What we offer: • A salary of £45,000 – £50,000 (DOE), • Annual pay review, • 5 weeks’ holiday, • Life insurance, • Contributory pension scheme, • Cycle to Work scheme, • SteriCares employee support fund, • Learning & development through the Stericycle Learning Journey, • Flu & eye test vouchers — plus more If you’re a strong transport leader who thrives in a people‑focused, safety‑led operation, we’d love to hear from you.

Customer Sales Assistant - Entry Level (Immediate Starts) - No Experience Required Are you looking for a fun, vibrant new company to develop with in Central London? Looking to enter a field without prior work experience? Our client can provide you with that valuable work experience! Located in central London, our client's sales and marketing company is well-established, successful, and continuously growing. As a result, they are looking to expand their team to work on ongoing event campaigns on a daily basis. They are on the lookout for driven and lively individuals with full-time equivalent availability, and fantastic communication skills to join their dynamic and expanding team! This sales and customer service role will include the following aspects: • Customer Service, • Sales & Direct Marketing, • Promoting, • Face-to-Face Field Sales within event-based environments/campaigns, • Teamwork & Collaboration Requirements: • Confident, bubbly and out-going personality, • Strong English communication skills (Both verbal and written), • Availability to work 4/5 full days a week (Between Mon - Sat), • Willingness to learn and progress Benefits & Perks of Role: • Weekly Pay: Receive your earnings weekly, ensuring immediate earnings., • Fantastic Day Rate - guaranteed daily income!, • Commission & Incentives: Earn through a commission-based structure, supplemented by financial bonuses and incentives for hitting targets and high performance., • No Experience Required: Our client provides comprehensive training on client products and services, making this role accessible regardless of experience., • Opportunities for career advancement/progression., • Travel Opportunities. Previous job experience in these areas is not essential as our client will provide access to sales coaching and client product/services training. If you would like to kick-start your career in sales, marketing, or customer service, apply online now by clicking the 'Apply' button and completing the online job application process. Please ensure that you attach your up-to-date CV and contact details so the recruitment team can get in touch with you as soon as possible! This is a subcontracted, day rate fee plus commission role, so no prior experience is needed as access to client product/service training will be provided. This role offers a flexible schedule and financial bonus's and incentives to supplement earnings and reward hard work and hitting targets. Our client welcomes candidates with any previous work experience in the following roles: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, inbound call centre, marketing assistant, outbound call centre, bar manager, hospitality, front of house, direct marketing, sales assistant, canvassing, and any other customer service or sales role. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week (Between Mon-Sat) Immediate Starts roles are based in London. *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Project Manager Summary Location: Heathrow (Hybrid) Day Rate: Negotiable Duration: 12 Months Availability: ASAP About the Client My client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel. About the Role As a Project Manager you will drive a variety of project initiatives that meet the needs of our customer base. This position offers an opportunity to work in a fast-paced environment with colleagues, partners and customers located in the UK. Success in this role means you pay attention to detail, be sensitive to schedules and budgets, possess influencing skills and enjoy working with others of diverse backgrounds. Key Duties: What we are looking for • At least 5 years’ experience of managing projects involving IT infrastructure, networking and applications within a commercial environment., • Track record of success in managing multiple projects and programs of varying sizes, complexities, budgets, and deliverables., • Experience in managing network and infrastructure projects using internal as well as third party resources., • Experience engaging with and presenting to senior stakeholders, • Ideally you have experience with managing projects in the air transportation industry. Education & Qualifications: • University degree or equivalent qualification, • Formal project management training and certification such as PMP or Prince2 Practitioner, • Additional qualification in networking technologies would be an added advantage

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

Clinic Manager Location: Harley Street, London Salary: Competitive + performance bonus sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. Key Responsibilities • Lead, mentor, and develop a multidisciplinary team including practitioners, nurses, and consultants, • Oversee daily operations to ensure an exceptional patient experience, • Achieve and exceed financial targets through effective KPI management, • Maintain the highest standards of governance, safety, and regulatory compliance, • Manage clinic rota planning, stock levels, and operational efficiency, • Support recruitment, onboarding, and staff development strategies, • Deliver monthly performance reports and contribute to regional business goals, • Foster a culture of professionalism, accountability, and continuous improvement Essential Skills & Experience • Proven leadership experience in a clinical, healthcare, or aesthetic setting, • Strong commercial awareness with a track record of meeting KPIs, • Excellent communication and people‑management skills, • Customer‑focused mindset with the ability to deliver a luxury patient experience, • Strong organisational and problem-solving skills, • Competitive salary + annual performance bonus, • Discounted aesthetic treatments, • Group discounts on procedures and products, • Career progression within two of the UK’s most recognised aesthetics brands, • Supportive, collaborative, and innovative working environment

ABOUT TALA Tala is on a mission to be the definitive zero-carbon lighting brand. Founded in 2015, we are a design-led, sustainability-focused lighting company headquartered in London, with global fulfilment centres in Atlanta, Amsterdam, and London. We create high-quality lighting products that blend design, technology, and sustainability - and we are growing. THE ROLE We are looking for a commercially sharp, self-directed Sales Manager to own Tala's most important UK relationships and open up new international markets. This is a role for someone who knows how to operate within complex retail and wholesale organisations, earning trust at buying director level, navigating large accounts, and driving revenue without needing to be managed. You will hold a portfolio of the UK's most prestigious retail and wholesale accounts, develop new high-value partnerships across premium department stores, electrical distributors, and national buying groups, and lead Tala's commercial expansion into international distribution territories outside the EU and US. This role involves regular UK travel and periodic international travel as the territory requires. We want someone who brings structure, credibility, and consistent execution, and who is energised by the weight of the opportunity presented. KEY RESPONSIBILITIES • Own and grow Tala's most strategic UK retail accounts, including established partners across premium department store and lifestyle retail, ensuring revenue growth, strong sell-through, and long-term partnership health., • Identify, pursue, and close new high-value UK retail and wholesale partnerships across premium department stores, electrical distributors, and national buying groups., • Build and execute an international distribution strategy for territories outside the EU and US, identifying, evaluating, and onboarding distribution partners across target markets., • Own the full sales cycle end-to-end: prospecting, pitching, negotiating terms, and closing, then managing accounts to maximise growth and retention., • Maintain a healthy pipeline in the CRM, forecast accurately, and use data to prioritise effort and improve conversion., • Represent Tala at trade shows, industry events, and key customer meetings across the UK and internationally., • Work closely with marketing, product, and operations to ensure account needs are met and new launches are well supported. WHAT WE'RE LOOKING FOR • Significant B2B sales experience in lighting, interiors, furniture, homewares, or a good track record in consumer goods, with a history of hitting and exceeding targets., • Experience managing complex national retail accounts and/or working with wholesale or distribution networks at a senior level., • Commercially astute - you understand margin, trading terms, and what it takes to grow an account profitably, not just in volume., • Comfortable operating with significant autonomy - you manage your own time and pipeline and deliver without fuss., • A confident communicator who builds relationships at buying director and senior leadership level., • Organised and data-disciplined - you track everything in the CRM and use it to sharpen your approach., • Comfortable with regular travel across the UK and internationally where the role demands., • International commercial experience is a strong advantage, particularly across APAC, the Middle East, or LATAM. WHAT WE OFFER • Competitive salary (£60k+) + uncapped commission, • 26 days annual leave + bank holidays, • 60% staff discount on Tala lighting

About CourtCorrect CourtCorrect is the market-leading AI software for complaints resolution in regulated industries. We support businesses across the UK to identify, respond to and learn from complaints. Founded at the University of Cambridge, we are a team of engineers, designers, scientists and commercial operators. Following a £2m+ Seed round, we are scaling rapidly across financial services and other regulated sectors. The Role We are hiring a Compliance Manager to join our Legal & Compliance function, reporting directly to the Head of Legal & Compliance. This is a specialist compliance role with deep ownership of CourtCorrect's data protection, information security and AI compliance operations — supporting a fast-growing AI company through complex enterprise client engagements and an evolving regulatory landscape. You will take meaningful ownership from day one of compliance frameworks, GDPR operations, third-party risk, due diligence responses, NDA review, contract operations and continuous compliance tooling — with scope to grow into independent ownership of CourtCorrect's compliance function. What You Will Do GDPR & Data Protection Operations • Owning day-to-day GDPR compliance: records of processing (ROPAs), DPIAs, legitimate interest assessments, transfer risk assessments (TRAs), and data subject rights handling, • Maintaining the data protection register and ensuring all processing activities are accurately documented under UK GDPR and EU GDPR, • Supporting the DPO on regulatory matters, breach assessments and ICO correspondence, • Conducting and documenting sub-processor risk assessments (including AI/LLM vendors such as OpenAI), maintaining the sub-processor register, and supporting customer notification obligations under DPAs, • Running vendor risk assessments across data protection, information security and AI risk dimensions, • Operating CourtCorrect's continuous compliance platform (Vanta), including evidence uploads, control monitoring, and remediation tracking for ISO 27001 and related frameworks, • Coordinating with the Information Security Team Lead on control implementation, audit preparation, and surveillance reviews, • Leading end-to-end responses to client and vendor due diligence, including data protection, information security, AI risk and financial services regulatory questionnaires, • Producing high-quality, commercially aware responses that present CourtCorrect's controls clearly and accurately, with appropriate supporting evidence and consistent positioning across questionnaires, • Coordinating with Engineering, Security and Product to gather evidence; escalating complex matters with clear analysis, • Reviewing and negotiating NDAs against CourtCorrect's playbook, handling end-to-end from receipt to execution, • Coordinating signature workflows on DocuSign (or equivalent): preparing envelopes, routing for signature, managing signing order, chasing counter-signatures and ensuring fully executed copies are correctly filed, • Supporting contract lifecycle management: tracking obligations, renewals, variations and notice deadlines across the customer and vendor portfolio, • Flagging contractual compliance obligations (audit rights, sub-processor notifications, security commitments) to the Head of Legal & Compliance for action, • Operationalising and maintaining internal compliance policies across UK and EU GDPR, AI governance, information security, anti-bribery and ethics, • Running regular internal compliance checks, policy attestations and evidence collection across the business, • Maintaining CourtCorrect's AI governance documentation, including model risk records, EU AI Act classification evidence and human-in-the-loop control documentation, • Owning CourtCorrect's legal and compliance document infrastructure: structuring, organising and maintaining contract repositories, compliance evidence libraries and policy registers, • Managing day-to-day document operations: filing executed contracts, NDAs and compliance records in the appropriate repositories; retrieving documents promptly on request from internal stakeholders or external auditors, • Maintaining GDPR records, DPIAs, risk logs, policy attestations, audit trails and evidence repositories to audit-ready standard, • Operating retention schedules and conducting periodic clean-up of legal and compliance records Essential • 3+ years of dedicated experience in data protection, privacy or compliance roles at SaaS, technology or regulated businesses, • Recognised privacy certification: CIPP/E, CIPM, or equivalent, • Deep working knowledge of UK GDPR and EU GDPR, including practical experience drafting DPIAs, ROPAs, TRAs and legitimate interest assessments, • Hands-on experience reviewing and negotiating NDAs against a playbook, with sound commercial judgment on routine variations, • Demonstrable experience leading client due diligence responses end-to-end, including information security and AI risk questionnaires, • Hands-on experience with continuous compliance platforms (Vanta, Drata, Secureframe or equivalent) and ISO 27001 evidence management, • Practical experience with DocuSign and managing contract lifecycle workflows, • Strong document management discipline: file structure, version control, retention, access governance, • Working knowledge of information security frameworks (ISO 27001 in particular) and the ability to engage credibly with technical teams, • Exceptional attention to detail and written communication, • Additional certifications: ISO 27001 Lead Implementer, CISA, CRISC, or equivalent, • Exposure to the EU AI Act and AI governance frameworks, • Experience with financial services client environments (FCA-regulated firms as customers or counterparties), • Experience supporting SOC 2 audits or other compliance frameworks beyond ISO 27001, • Direct mentorship from the Head of Legal & Compliance, with a clear path to independent ownership of CourtCorrect's compliance function, • Deep, specialist work at the intersection of AI, data protection and information security — at one of the UK's leading AI legal-tech companies, • Real influence on how a scaling AI company builds its compliance function, • EMI share option scheme participation, • Hybrid working and a collaborative team

Principal Programme Manager / 6 month freelance / EU travel Please note: This position requires regular travel to the client offices to Paris & Brussels (expenses paid). Frequency likely 2 days every fortnight, but can be flexible. YunoJuno has partnered with a renewable energy company who are hiring for a freelance Principal Program Manager for an upcoming 6 month contract. They are seeking an experienced and hands-on Principal Programme Manager to take single-point accountability and full ownership of delivery across the implementation programme in Belgium. Reporting to the Client Delivery Director, this is a delivery leadership role for a practitioner who thrives in the detail — someone with a strong project and programme management toolkit, a structured approach to governance, and the drive to keep complex, multi-workstream programmes on track. Key Responsibilities Single accountable delivery lead — own end-to-end programme delivery across all eight implementation tracks, with ring-fenced capacity and formal decision rights. Critical path governance — enforce weekly critical path steering with variance and dependency control across all active work packages, ensuring risks are identified and acted upon before impacting milestones. Reporting & tracking — establish and maintain consistent programme reporting, with clear status tracking, milestone progress, and delivery metrics that give stakeholders an accurate and up-to-date picture of programme health. Governance — ensure all programme communications follow the agreed governance structure, with clear decision rights and a rapid escalation path for time-critical issues. RAIDD & dependency management — own the RAIDD log and actively manage cross-stream and Global Core dependencies, ensuring delivery-critical dates are visible, tracked, and protected. Scope & change control — manage scope change requests formally, maintaining contractual alignment throughout and preventing scope creep from eroding the critical path. Joint accountability — produce and sign off a joint delivery responsibility matrix with named accountable owners and agreed acceptance criteria across all programme layers. Stakeholder management — act as primary company's counterpart to the senior programme leadership, maintaining trust through consistent delivery on commitments and proactive, honest communication. Skills & Experience Required Proven track record of leading complex, large-scale enterprise software implementations ideally within energy retail, utilities, or comparably regulated industries. Demonstrated experience as a single accountable delivery lead on multi-workstream programmes, with formal authority and executive sponsorship. Exceptional governance and controls capability — critical path analysis, RAIDD management, dependency tracking, change control, and formal escalation processes. Ability to impose delivery rigour and urgency across teams without losing collaboration or momentum. Experienced in client-vendor partnership models, managing senior stakeholders on both sides with credibility and candour. Strong command of MSP/Jira/Confluence as planning and reporting tools; able to drive adoption and standardisation across diverse teams. Proven ability to challenge and reset delivery estimates — replacing optimism bias with velocity-based, data-driven planning. Comfortable operating under scrutiny, with experience preparing and presenting at senior governance forums. Experience managing cross-geography programmes with stakeholders across multiple countries; cross-cultural awareness essential given the UK/Belgium/France context. Familiarity with cloud-native SaaS platform implementations and energy retail processes (billing, market messaging, CRM, customer migrations) is strongly preferred. French or Dutch language skills advantageous but not essential. What You'll Be Joining A high-profile client programme at the heart of the digital transformation, with real scope to make a tangible delivery impact from day one. A multidisciplinary team spanning product, engineering, QA, migrations, and operations across the UK, Belgium, and France. A collaborative environment with direct executive sponsorship and senior visibility across both organisations. The opportunity to shape and professionalise the delivery model for future enterprise client implementations. Success Measures Programme milestones delivered on time and within agreed scope, in accordance with contractual commitments. Weekly delivery reporting in place within four weeks, grounded in validated velocity and FTE data. Consistent, accurate programme reporting in place and actively used by the team within the first month. Joint delivery responsibility matrix signed off by both company and client leadership. All critical path risks actively managed, with no unplanned surprises at governance forums. Strong, trust-based relationships established and maintained with client senior programme counterparts. Start date: ASAP Duration: 6 month contract (likely to be extended) Location: London, with travel to Paris and Brussels (must be OK to travel at least 2 days a fortnight). Hybrid set up. Rate: Depending on experience

A well-known Investment Bank is seeking a Head of UK Equity Derivatives Sales Specialist to join their team in London. Overall Purpose of the Role: Responsible for managing the UK Equity Derivatives Sales team. Main Responsibilities: Business development and execution • Manage, develop and diversify the ED Solutions Sales activity I revenue in UK., • Plan and organise client visits and meetings, establishing high level contacts with clients., • Develop the Bank's client base (Asset Managers, Pension Funds, Hedge Funds, Insurance Companies, Private Banks, Distributors, Family Office etc.). Develop knowledge of clients and their needs. Position the Bank to match our capabilities with client needs. Originate new transactions. Liaise with Financial Engineers, Trading and Product Specialist to contribute to the design of new products offered to the Bank's clients. Relay clients feedback to the trading team., • Co-ordinate the Bank's efforts to service client organisations: communicate and co-ordinate flows and orders with trading and sales teams. Ensure transaction execution meets client and the Bank's requirements, notably with regards to providing timely and professional pricing and ethical execution of customer flows., • Maintain awareness of all economic and financial data and any other important factors (e.g. fiscal changes) likely to affect the client base and products being marketed., • Ensure that information on client needs, potential business opportunities and important changes affecting clients flows freely to management, to relevant structuring teams, to other sales teams and to relationship managers covering the client base., • Ensure clients are suitably classified (under FCA rules) and are dealt with appropriately., • Ensure clients are cleared by Credit, Legal, Compliance and Operations before trading., • Adhere to and understand risks to the bank and the client resulting from marketing initiatives or successful conclusion of transactions., • Consult the credit portal and adhere to counterparty risk limits prior to executing transactions., • Comply with all applicable legal, regulatory and internal Compliance requirements as issued from time to time, including, but not limited to: the London Compliance manual; Compliance policies and procedures; Security policies & procedures; Financial Security requirements, including but not limited to the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer., • Financial Engineers, • Account Managers and Relationship Managers, • Traders, • Demonstrate the highest level of professional ethics and integrity., • Strive for excellence: Demonstrate high standards for yourself & team; showleadership by taking responsibility for achieving your own goals and those of the company., • Develop the team's skills: Set targets and assess performance in an objective and individualised way; identify, encourage and develop necessary key skills; understand how best to motivate members of team and provide feedback on performance; hold annual formal staff appraisals and monitor implementation of agreed actions., • Facilitate change: Encourage & involve team members, • Focus on developing a client-centric culture: Be proactive to provide the best service to external and internal clients; facilitate cross selling., • Promote co-operation across departments/ entities and support & develop the Bank's strategy: Show team spirit; communicate important issues to line management; inform the team about the Bank's policies and procedures. Set an example in their application., • Marketing strategy, business plans, budgets, forecasts and follow up reports, • Reports on marketing opportunities, • Pitches to clients, • New and recurring customer business, • Periodic KYC and, if applicable, client suitability assessments, • Client and call reports, • Timescales on sales, • Economic and financial data likely to affect the client base and products, • Client contributions data on transactions undertaken, • Monthly management information reports for business line and London management Job Requirements: • Extensive experience in sales and trading within the ED sales environment, • Good understanding of relevant products, markets and trading, • Good knowledge of market competition, • Good man-management and leadership skills, • Good relationship building skills, diplomacy, • Organised, • Team Orientated, • Client centric, • Strong negotiator and excellent communicator, • Self-motivated and able to motivate others, • Integrity and Trustworthiness, • Able to work effectively under pressure

MERJE are delighted to be supporting this leading global FinTech in their search for a Compliance Manager to join their established team. This is a fantastic opportunity to join a high-performing online trading platform which combines scale, innovation, and strong commercial momentum. The Role You’ll provide independent oversight, advisory support and constructive challenge across financial promotions and wider business activity. You’ll work closely with marketing, product and commercial teams — helping them deliver compliant, customer-focused communications at pace, without losing sight of regulatory expectations. This is a role for someone who enjoys being close to the business and influencing outcomes, rather than operating purely as a gatekeeper. Key Responsibilities • Review and approve financial promotions in line with FCA requirements (Consumer Duty, COBS, FSMA), • Provide clear, pragmatic compliance advice across campaigns, digital content and client communications, • Partner with stakeholders on new products, product changes and strategic initiatives, • Balance regulatory requirements with commercial objectives and risk appetite, • Support improvements to financial promotions governance, controls and processes, • Deliver guidance and training to enhance first-line understanding and reduce rework ✅ About You • 5–8 years’ compliance experience within financial services, • Strong background in financial promotions review and approval, • Detailed knowledge of UK regulatory requirements (FCA, Consumer Duty, COBS), • Experience working in fast-paced, commercially driven environments, • Confident communicator with the ability to challenge and influence stakeholders, • Commercially aware, pragmatic, and solutions-focused Why Apply? • Join a globally recognised, FTSE 250 organisation with significant growth ambitions, • Work in a highly collaborative, forward-thinking compliance function, • Opportunity to shape and influence financial promotions strategy and standards

We are seeking a commercially strong and hands-on Retail Director to lead our retail operations across the UK and US markets. This is a key leadership role within a fast-growing international fashion brand, ideal for someone with a strong fast-fashion background (e.g., ZARA, H&M, Bershka, Pull&Bear) who thrives in a high-speed, trend-driven and expansion-focused environment. You will play a critical role in driving store performance, building scalable retail structures, and supporting new market growth. Key Responsibilities • Own and drive retail performance across the UK and US, with full accountability for sales, KPIs, and operational excellence., • Lead multi-site store operations, ensuring strong execution across staffing, VM, stock flow, and customer experience., • Implement and optimise fast-fashion operating rhythms (e.g., weekly trading reviews, rapid stock rotation, fast replenishment)., • Partner closely with Buying and Merchandising teams to ensure product-market fit, reacting quickly to sales and customer trends., • Analyse weekly and daily sales data to identify opportunities and take immediate action to drive sell-through and margin., • Support new store openings and market expansion, including building teams, setting up processes, and driving early-stage performance., • Benchmark competitors (e.g., ZARA, H&M) and translate insights into actionable strategies for local markets., • Build and develop a strong retail leadership pipeline, coaching Store Managers and Area Managers to deliver consistent results., • Establish clear and scalable SOPs to support a growing store network., • Ensure compliance with UK and US employment regulations and retail best practices. Requirements • 8+ years’ experience in fast-fashion retail, with at least 4–5 years in a multi-site leadership role (e.g., Area Manager, Regional Manager, Retail Director)., • Background in brands such as ZARA, H&M, or similar high-volume, trend-led retailers is highly preferred., • Strong understanding of fast-fashion trading logic (e.g., sell-through, stock turn, weekly KPI cadence)., • Proven track record of driving sales growth and improving store performance across multiple locations., • Experience in new market entry, store openings, or scaling retail operations is a strong advantage., • Highly commercial, data-driven, and action-oriented mindset., • Comfortable working in a fast-paced, evolving environment with a hands-on approach., • Strong leadership skills with the ability to manage and influence teams across different markets., • Fluent English required; Mandarin is a plus. Why Join Us • Opportunity to play a key role in building and scaling retail operations in the UK and US markets, • Join a fast-growing international fashion brand with strong global momentum, • High level of ownership and visibility within the business

We are currently hiring for full-time Store Manager positions at our London locations. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, are climate neutral certified, and donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Drive sales in store through best in class customer service, demonstrating commercial acumen and providing inspiring leadership to your team, • Nurture and develop a culture of beautiful service through leading by example, observation and in-moment coaching, • Run an efficient business by minimising stock loss, keeping displays up to date and the store environment looking immaculate, • Ensure our retail standards are maintained throughout all areas of the store at all times, • Adopt an upside-down management approach with coaching at the forefront, • Develop a high performing team driven by strong cultural values, • Bring out the best in our store teams through 121s, coaching, frequent reviews, and role modelling, • Be the voice of the customer and advocate customer needs/issues cross-departmentally, • Help maintain a high standard of work according to the QA system and British Standards, • Maintain good working relationships with all other staff, both within the store and in the wider organisation, • Assist in the recruitment, on-boarding, training and development of employees Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • 5 years of experience as a Store Manager, • Excellent oral and written communication skills, • A customer-centric mindset and approach, • Efficient multitasking and prioritisation skills, • Good grasp of numbers and the ability to report, • Ability to learn and use new software and platforms quickly and efficiently, • Prior experience in the optical industry would be advantageous Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Spacious and modern new stores, with excellent staff facilities, • Regular company socials and events, • Free spectacles and sunglasses for you, and discounts for family and friends, • 22-day Holiday + Bank Holidays, • Competitive salary depending upon experience Further Information: • Type of contract: Full time, • Location: London, United Kingdom, • Working Hours: 40 hours per week

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world. Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe. To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in London as our Assistant Manager in Liberty and Harvey Nichols. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products. What we´re looking for: • Strong communication skills;, • Positive and enthusiastic and proactive attitude;, • Interest in fashion and/or arts in general;, • Ability to engage with clients and create a WOW experience; You’ll be responsible for: • Increasing brand awareness and sales by promoting our products;, • Communicating the value of our products to customers and representing FARM Rio at the store;, • Sharing FARM Rio knowledge and brand partnerships with clients;, • Ensuring that all clients have a WOWing experience by giving excellent customer service;, • Actively prevent loss together with the store team, ensuring that all appropriate audit guidelines are being followed;, • Performing store operations (store appearance, cleanliness, and stock organization;, • Leading team with compassion and understanding while delivering strong sales results;, • Ensuring the store execution meets the brand standards on a daily basis; FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

Who we are : Since 1993, Anne Fontaine has been creating her high-end women's ready-to-wear collections by offering a real lifestyle thanks to a complete wardrobe around the shirt, accompanied by a line of accessories. The Anne Fontaine House defines her client as a woman who assumes, dares and expresses the different facets of her personality with elegance and a pronounced taste for the style and quality of the materials worn. Today, the company has 200 employees worldwide and offers its products in 50 stores spread over three zones (United States, Asia and Europe). Anne Fontaine's teams pay constant attention to the quality and details found in their products, the differentiating experience offered to shoppers and the selection and support of employees. Anne Fontaine is nowadays wishing to develop the notoriety and the visibility of its brand while preserving its artisanal know-how around the embroidery and the lace which are made on the site of Honfleur where the workshops are. Employees are encouraged to be proactive and to develop in their position in a climate of trust that encourages responsibility, autonomy and versatility. The familial corporate culture of Anne Fontaine is also based on strong values : simplicity, proximity and demand at all levels of the company. Job description : As Store Manager, you create a culture where your team continuously strive for excellence and exceed expectations. You are responsible for the profit of your store through the following actions: • Reaching store targets., • Reaching store indicators, • The positive management of the team : training, development of the team, • Brand representation and public relations in your area., • Client CRM, building a loyal client book, • Business reporting., • Stock management, • Support recruitment when needeed, • Event organisation Who we are looking for : We are looking for experienced Store Manager. Sucessful candidates are role models for our sales team to ensure our customers receive the highest level of service. This post is addressed to an all rounded candidate. Dynamic and lively, the candidate will be familiar with the luxury universe and focused on advising the sales team to assure sales targets are reached. Developing and sustaining a loyal customer book. Diligent and charismatic, he/she is an active listener and will know how to animate and motivate a team and must have excellent organizational and time management skills. Fluent English is required and another language is definitely an asset.

Role: Store Manager Location: London Paddington Station Job type: Permanent, Full-Time, 40 hours Reporting to: Area Manager Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement- Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Considered style. Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. The Challenge – Balancing Our Values While Being Commercial We're looking for talented retailers who thrive in a dynamic environment, enjoy life to the full, understand our brand and customers, and have a passion for developing and succeeding. As a natural leader, you will coach, develop, and support your team to help them reach their full potential while nurturing a fun and exciting atmosphere. Role Responsibilities • Be a Brand Ambassador – Lead by example, promoting the FatFace brand and culture through your team. Align yourself with the company’s social and environmental mission and champion initiatives you can directly impact., • Deliver Outstanding Customer Experience – Ensure the highest and most consistent standards of customer service and engagement., • Drive Commercial Success – Take ownership of the store’s performance, making data-led business decisions, identifying opportunities, and driving results., • Lead & Develop Your Team – Inspire, coach, and support your team members to reach their full potential through ongoing development and feedback., • Maintain Visual & Operational Excellence – Uphold store presentation, product displays, and stock standards to create an inviting shopping experience., • Ensure Compliance & Profitability – Manage store operations effectively, including stock control, security, and health & safety, while ensuring profitability., • Build Community Connections – Foster relationships with local businesses and community initiatives, supporting FatFace’s broader purpose. Skills and Experience We’re looking for a Store Manager with: • Proven experience in retail management with a track record of driving commercial success., • Strong leadership skills with the ability to inspire, motivate, and develop a high-performing team., • Excellent communication and organizational abilities., • A passion for delivering exceptional customer experiences., • Ability to make data-driven decisions and spot opportunities for growth., • Experience in visual merchandising and stock management., • A positive, adaptable, and resilient attitude in a fast-paced environment. Role Competencies • Leadership & People Development – Ability to lead, mentor, and develop a motivated, engaged team., • Commercial Acumen – Understanding of key business drivers and ability to make strategic commercial decisions., • Customer Focus – Commitment to delivering exceptional service and creating memorable experiences., • Communication & Influence – Strong verbal and written communication skills, with the ability to engage and inspire., • Resilience & Adaptability – Thrives in a fast-paced environment, handling challenges with positivity., • Operational Excellence – Attention to detail in managing store operations, stock control, and compliance Key Contacts and Relationships: • Reporting to: Area Manager, • Key internal relationships: Regional Team, HR, Visual Merchandising, Stock Control, and Marketing teams, • External relationships: Customers, Local Community Partners Accountable for Resources: • Store team performance and development, • Store budget and financial targets, • Stock control, and loss prevention, • Store compliance with company policies and legal requirements FatFace Benefits: • 25 days holiday plus bank holidays, • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts etc.), • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning, • Dental Insurance (employee funded), • Pension scheme, • EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support, • Income Protection/Death in service for Salaried staff, • Sick pay allowances, • Eye Tests/contributions to glasses, • Sabbatical leave in line with service, • Enhanced Family Friendly policies i.e. Maternity Leave, • Refer a friend scheme

About Us: Modern Movers is a growing removal company expanding our sales operations. We're seeking a proactive, self-motivated Sales Assistant to join our team on a commission-only basis. This is an output-driven role ideal for someone with sales experience who thrives on performance-based earnings. Position: Sales Assistant (Freelance/Commission Only) Location: Remote (UK) Compensation: Commission Only - 7% on completed bookings you close Role Overview: You will be the first point of contact for potential customers, handling enquiries from initial contact through to confirmed booking. This is not a traditional salaried position - your earnings directly reflect your sales performance and ability to convert leads into completed jobs. You will be following a structured process that we are actively building together. Training and ongoing guidance are provided to help you succeed. Key Responsibilities: Sales & Conversion: u Respond to all customer enquiries within 15 minutes (phone, email, WhatsApp) u Actively reach out to cold leads via Facebook, email, and calls to generate new opportunities u Provide accurate quotes using our approved pricing system u Actively recommend appropriate services u Sell premium services including full packing u Work towards closing deals independently while following company process and guidance — your commission depends on your ability to finalize bookings Process & Improvement: This role also involves helping improve internal processes and documenting what works as we build the sales system Administration & Compliance: u Log all bookings accurately in our shared system u Send booking confirmations to Manager/group chat u Follow strict pricing discipline u Escalate complex deals when customers challenge pricing or requirements u Never drop leads - every enquiry must be closed, escalated, or professionally declined with justification Availability Requirements: u Output-based role with required coverage windows Monday-Saturday (to be agreed) What We're Looking For: Essential: u Proven sales experience (preferably in logistics, Hotel & Guest services or B2C) u Comfort with commission-only compensation - no base salary u Excellent English communication skills (both written and spoken) u Basic numeracy for accurate quoting u Tech-savvy - comfortable with Google Workspace, WhatsApp, email u Self-motivated and disciplined u Available during agreed coverage windows u Willingness to follow structure and improve Preferred: l Experience in removals, logistics, or home services l Understanding of commission-based sales structures Compensation & Earnings Potential: l 7% commission on labour value of all completed bookings you close l Commission paid on jobs that have been completed and paid l Additional bonuses for selling packing premium services Earnings example: £10,000 in monthly bookings = £700 commission l No caps on earnings - top performers can earn significantly more Important Notes: This is NOT a salaried position - income depends entirely on your sales performance Strict pricing compliance required - deviations must be escalated Performance tracking - all activities are logged and verified Process adherence is mandatory - failure to follow procedures affects eligibility for commission You will be learning and improving as we go — guidance and structure are provided Why Join Us? Uncapped earning potential — your effort directly determines your income Flexible remote work Clear progression path for top performers Supportive team environment with defined escalation processes Opportunity to help shape and improve sales processes as we grow Training and guidance provided To Apply: Please send your CV and a brief note explaining: • Your experience with sales roles, • Your availability, • Why you're suited for a performance-driven role with no base salary • Applications without this information will not be considered.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Senior Product Manager – ecommerce, retail, PDP, PLP Hybrid 1-2 days per week onsite in central London Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? Join a leading ecommerce retail business at a pivotal moment in its digital transformation journey. We’re looking for an experienced Senior Product Manager to own and optimise one of the most commercially critical areas of the customer experience - the Product Detail Page (PDP). This role will play a key part in shaping how customers discover, evaluate and purchase products online, while helping drive the migration to a modern Headless ecommerce architecture. You’ll define and deliver a high-impact roadmap focused on improving conversion, reducing drop-off and increasing basket value, while laying the foundations for future optimisation across Product Listing Pages (PLPs) and the wider browsing journey. What You’ll Be Doing Own the PDP Vision & Roadmap • Define the long-term vision for PDP experiences aligned to conversion, customer experience and brand goals, • Use qualitative and quantitative insights to identify friction points and opportunities across the customer journey, • Build and prioritise a roadmap focused on measurable commercial impact Drive Commercial Performance You’ll own and influence key ecommerce metrics including: • PDP to Bag conversion, • Add-to-bag rate, • Average Order Value (AOV), • Returns reduction through improved product clarity and confidence, • Cross-sell and bundling performance, • Page speed and overall site performance Lead Delivery & Execution • Build and lead a high-performing cross-functional squad in partnership with Engineering and Design, • Work closely with engineering and architecture teams to balance scalable solutions with rapid delivery and MVP thinking, • Drive structured experimentation and fast learning cycles, • Maintain high standards across UX, accessibility and performance Influence Across the Business • Communicate strategy, progress, risks and impact clearly to senior stakeholders, • Present confidently to audiences ranging from Digital teams through to board-level leadership, • Align commercial, brand and data stakeholders around priorities, trade-offs and sequencing What We’re Looking For Essential Experience • Strong experience owning and optimising high-traffic ecommerce journeys, particularly PDPs and/or PLPs, • Proven track record delivering measurable improvements in conversion, revenue, add-to-bag rate or AOV, • Deep understanding of ecommerce customer behaviour and friction points, • Experience managing complex technical migrations or large-scale ecommerce transformations, • Strong experimentation and A/B testing experience, • Ability to translate data and insights into clear hypotheses and prioritised roadmaps, • Experience working within agile, cross-functional product squads, • Experience improving size and fit confidence, reviews or product content strategies that reduce returns, • Knowledge of personalisation and recommendation capabilities within PDP experiences, • Exposure to PLP optimisation and ranking logic, • Experience within fashion, apparel or visually led retail brands, • Familiarity with Headless ecommerce, modern frontend architecture and performance optimisation About You • 5+ years’ Product Management experience within ecommerce or digital retail, • Comfortable operating across both strategic and hands-on delivery environments, • Strong stakeholder management skills with experience collaborating across Engineering, Design, Brand, Finance, Operations, Delivery and Architecture teams, • Experience working with external vendors, technology partners or outsourced engineering teams Why Join? This is an opportunity to shape the future ecommerce experience of a major retail brand, owning a highly visible and commercially critical area of the digital journey. You’ll have the autonomy to influence strategy, experiment at pace and deliver meaningful customer and business impact within a modern product-led environment. If this exciting opportunity is of interest, please apply for immediate consideration!

Inetum is a European leader in digital services. With a team of 28,000 consultants present in 19 countries and a dense network of delivery centers, Inetum partners with leading software vendors to address digital transformation challenges through a combination of proximity and flexibility. Currently searching for a ServiceNow Services Sales Specialist to accelerate our growth across Europe. This role is strongly focused on building a new client base, creating long-term customer value, and positioning ServiceNow solutions as strategic platforms for enterprise-wide digital transformation. You will play a key role in expanding our regional footprint, working closely with ServiceNow, internal solution teams, and delivery leaders to turn opportunities into high-impact, long-term client engagements. Key Responsibilities In This Role: • Build, own, and expand a new client database across Europe, with a strong focus on net-new logo acquisition, • Take full ownership of the end-to-end sales cycle: prospecting, qualification, value-driven solution positioning, proposal creation, negotiation, and deal closure, • Position ServiceNow offerings (ITSM, ITOM, ITAM, CSM/CRM, IRM, AI-driven solutions) as business outcomes, not just technology, • Define and execute a territory and account growth strategy aligned with regional and global objectives, • Collaborate closely with ServiceNow partner teams, solution consultants, and delivery organizations to win complex opportunities, • Build and maintain trusted relationships with C-level executives and senior decision-makers, • Ensure disciplined pipeline management, forecasting, and reporting, • Represent the company at industry events, ServiceNow events, and key client engagements Qualifications Required Experience & Skills • Proven experience as a Sales Manager, Account Executive, or Business Development Manager, • Strong background in ServiceNow sales, including services, implementations, managed services, or partner-led license models, • Demonstrated success in new business development and opening strategic accounts, • Solid understanding of enterprise digital workflows, IT, and business transformation, • Ability to engage confidently with senior business and IT stakeholders, • Fluent English (spoken and written), German or French proficiency is a strong advantage, • Self-driven mindset with strong ownership, resilience, and commercial focus Nice to Have • Established network within the West Europe region - enterprise or mid-market, • Experience working directly with ServiceNow as a partner, • Exposure to regulated industries (financial services, telecom, manufacturing, public sector), • Experience selling AI-enabled or transformation-led solutions What We Offer: • Competitive remuneration package., • 25 paid vacation days., • Flexible working arrangements., • Pension, private healthcare and life assurance.

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You We’re looking for an experienced Store Supervisor to join our Spitalfields in a flexible full-time capacity. As a key team member and brand ambassador, you’ll bring exceptional customer service, live our values every day, and inspire others to do the same. You’ll help lead a passionate in-store team, drive performance, and deliver a memorable shopping experience rooted in kindness, confidence, and conscious fashion. Your Day-to-Day Will Include Sales & Customer Experience • Deliver a warm, personalised shopping experience where every customer feels welcomed, valued, and inspired, because being kind is how we connect., • Lead by example to drive sales, maximise customer interactions, and encourage upselling and cross-selling in a way that feels authentic., • Share product knowledge and sustainability stories with confidence — showing optimism for a better future in fashion., • Handle customer queries and complaints with empathy, professionalism, and a positive, solution-focused approach. Team Leadership & Development • Support the Store Manager and Assistant Manager in achieving sales targets and store KPIs., • Help train, onboard, and develop new team members, embedding our values into everything they do., • Motivate and inspire colleagues to be confident, creative, and customer-focused — empowering them to be brave and take initiative., • Act as Duty Manager when senior management is absent, ensuring smooth operations and clear communication with the Area Manager. Store Operations & Visual Merchandising • Maintain exceptional visual and operational standards, ensuring the store is clean, beautifully presented, and on-brand., • Oversee stock replenishment, deliveries, and inventory management with agility and attention to detail., • Support till operations, including handling refunds and end-of-day closing procedures., • Keep fitting rooms and till areas tidy, organised, and customer-ready at all times., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. What You’ll Bring • Previous leadership experience in a fast-paced retail environment., • A passion for sustainable fashion and Nobody’s Child’s mission., • Strong communication, organisation, and people management skills., • A positive, proactive attitude and the ability to be kind, brave, agile, and optimistic in everything you do. If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

Job Description Title: Deputy Store Manager - Flagship Regent Street Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Deputy Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Details: • Role: Retail Recruiter, • Start: ASAP, • Contract: 3-month fixed-term project, with a view to extend if successful, • Location: London HQ, in office – with home working as needed to cover NYC hours, • Hours: Full time, NYC working hours (combined HQ and home), • Salary Banding: Equivalent of £28k–£30k gross/year, pro-rated over the 3-month contract, • Reports to: Senior HR and People Manager About Smartech At Smartech, we believe retail should never be boring. We’re the destination for discovery, where customers can explore, try, and play with the newest innovations in tech, gaming, and e-mobility. Our teams across London, New York, Rome, and Berlin bring the world’s most exciting brands to life through immersive, experience-led retail. As we continue to scale globally, the strength of our stores depends on the strength of the people working in them – and right now, our New York store is our top hiring priority. This is your opportunity to join a fast-growing company on a focused, high-impact project – and to directly shape the team that brings Smartech to life on the ground in NYC. About the role: We are looking for a driven, high-energy Retail Recruiter to join us on a 3-month project basis (with potential to extend) and take full ownership of recruitment for our New York retail store. This role is focused on NYC store recruitment, primarily Sales Representatives – with the goal of urgently building a strong, reliable pipeline and closing hires quickly. You will sit in our London HQ and work NYC hours (a combination of HQ-based and home working to align with the New York time zone), partnering closely with the HR and Retail Teams. If you thrive on speed, ownership, and seeing your work translate directly into people on the shop floor, this project is for you. Objectives: • Own end-to-end recruitment for the NYC store, with a primary focus on Sales Representatives and other store-based hires as needed., • Build, run, and continuously improve a reliable sourcing pipeline using LinkedIn, job boards, social channels, referrals, and direct outreach – reducing reliance on external agencies., • Write and post compelling job adverts tailored to the NYC retail market and Smartech’s brand tone., • Screen, qualify, and shortlist candidates against the role brief, and present a strong, decision-ready shortlist to the US Store Manager and People Manager., • Schedule and coordinate interviews across NYC and London time zones, ensuring a smooth, professional candidate experience from first contact to offer., • Liaise with hiring managers and candidates to keep momentum, chase feedback, and close hires quickly., • Continuously feed back market insight from NYC – salary expectations, candidate availability, competitor activity – to help us stay competitive. What we're looking for: • Minimum 1 year recruitment experience, with a strong focus on retail, hospitality, or high-volume customer-facing roles (essential)., • Proven experience hiring Sales Representatives or store-based teams, ideally in fast-paced or premium retail environments., • Experience recruiting into the US market – New York specifically is highly desirable., • Confident sourcer: LinkedIn Recruiter, job boards, social, and direct outreach – not reliant on inbound applications., • Comfortable working NYC hours from London, with a flexible, ownership-led approach.

JOB TITLE Sales Advisor ROLE TYPE - Full-time Temporary contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap until end of September COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

Key Responsibilities Leadership & People Management The Store Manager shapes the culture of the store through strong leadership, clear communication, and a commitment to developing people. Responsibilities include: • Leading by example in professionalism, attitude, and presentation., • Cultivating a positive, respectful, and inclusive store culture where individuals feel supported, valued, and empowered to succeed., • Embedding the brand’s values in daily behaviours, ensuring kindness, collaboration, and mutual respect are reflected in both team and customer interactions., • Developing a high-performing team through coaching, mentorship, and structured performance development., • Recruiting, onboarding, and retaining talent while identifying future leaders and development pathways., • Conducting regular one-to-one meetings, performance reviews., • Setting clear expectations for service standards, behaviours, and performance., • Addressing performance concerns constructively and implementing performance improvement plans when required, in partnership with HR., • Maintaining a strong leadership presence on the shop floor, particularly during key trading periods, supporting the team and leading by example. Communication & Team Alignment The Store Manager ensures the team remains informed, motivated, and aligned with store priorities and company initiatives, fostering a clear and consistent flow of communication. Responsibilities include: • Leading daily team briefings to communicate targets, priorities, promotions, and key operational updates., • Lead by example in the utilisation of company tools and applications that enable your team to stay informed, ensuring readership and task execution is completed., • Ensuring team members understand their individual responsibilities and how their contributions support wider business objectives., • Promoting a safe and supportive environment where feedback and ideas are welcomed, encouraging open dialogue and collaboration within the team., • Translating company initiatives and strategic priorities into clear, actionable plans., • Escalating operational, commercial, or people-related matters to senior leadership when appropriate., • Acting as a key communication link between the shop floor and the wider business, ensuring insights and feedback are shared effectively. The Store Manager drives the commercial success of the store through proactive planning, analysis, and leadership. Responsibilities include: • Driving the achievement of store KPIs including sales, conversion, average transaction value, and productivity., • Analysing daily, weekly, and monthly sales reports to identify opportunities and trading trends., • Translating commercial insights into actionable strategies that improve performance., • Monitoring product performance and maximising selling opportunities., • Optimising labour investment by aligning staffing levels with payroll budgets and trading patterns. The Store Manager champions a service-first culture that strengthens customer relationships and reinforces the brand experience. Responsibilities include: • Elevating service standards through coaching and leadership on the shop floor., • Building strong relationships with customers and encouraging effective clienteling practices., • Leveraging CRM tools and clienteling platforms to personalise customer engagement., • Resolving customer concerns or complaints quickly and professionally. The Store Manager plays a key role in developing talent and building capability within the team. Responsibilities include: • Delivering structured onboarding experiences for new starters., • Providing regular coaching and development feedback., • Supporting product knowledge and service training initiatives., • Encouraging cross-training to strengthen operational flexibility. Operational excellence ensures the store runs efficiently and reflects the highest brand standards. Responsibilities include: • Ensuring operational processes and company policies are consistently followed., • Maintaining compliance with employment practices, health & safety regulations, and data protection standards., • Managing scheduling and workforce planning to support trading needs., • Ensuring accurate use of POS systems and retail technology., • Maintaining a clean, organised, and visually appealing store environment. The Store Manager collaborates with the Visual Merchandising Manager (VMM) to ensure visual merchandising guidelines and seasonal brand direction are implemented effectively. Responsibilities include: • Ensuring strong product knowledge across the team., • Supporting the execution of product launches and promotional displays., • Monitoring product performance and identifying opportunities to improve sell-through. Strong stock management supports both operational efficiency and commercial performance. Responsibilities include: • Overseeing deliveries, transfers, and stock returns., • Maintaining accurate inventory control procedures., • Investigating stock discrepancies and implementing corrective actions., • Supporting company loss prevention initiatives i The Store Manager ensures a safe environment for both employees and customers. Responsibilities include: • Ensuring health and safety policies are followed consistently., • Conducting regular safety checks and risk assessments., • Promoting safe working practices across the team., • Reporting incidents according to company procedures., • Maintaining safe shop floor and stockroom conditions. Key Skills & Experience • Minimum 3 years’ experience in a retail management role., • Proven ability to lead and inspire high-performing teams, promoting a safe environment where feedback and ideas are welcomed., • Strong commercial and analytical skills, with the ability to translate KPIs and data into actionable strategies., • Experience in workforce planning, peak trading management, and operational excellence., • Proficiency with POS systems, CRM platforms, and retail reporting tools., • Strong knowledge of Microsoft Office including PowerPoint, Excel, Word, and Outlook., • Excellent people management, coaching, and communication skills., • Highly organised and able to prioritise effectively, maintaining high store standards., • Flexible, agile, and resilient, able to adapt to changing retail priorities and business needs in a fast-paced environment., • Passion for fashion, lifestyle, and exceptional customer experiences., • Experience leading teams of 15+ preferred. The Ideal Candidate • A decisive and independent thinker who thrives in problem solving and strategy., • Commercially minded and results driven., • Hands-on and proactive in leadership style., • Resilient and adaptable within a fast-paced retail environment., • Passionate about delivering exceptional customer experiences., • An enthusiastic role model with a strong work ethic who motivates the team and fosters a professional, positive, and healthy working environment. Our People • We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community., • Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women., • We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself. Our Values We are the sum of many parts We promote diversity, inclusivity, and teamwork. Our successes and failures are shared as a team. We pursue quality in everything we do Growth comes from continuous improvement across every aspect of our business. We embrace possibility and push boundaries We encourage innovative thinking and challenge ourselves to achieve extraordinary outcomes. Data-driven decisions and purposeful actions We prioritise thoughtful analysis and informed decision making. Our brand is timeless and valuable We protect and enhance the long-term value of our brand. We never compromise our product Our product is defined by quality, not price. We respect and exceed customer expectations Our goal is to turn customers into passionate advocates. We choose partners who reflect our values We collaborate with partners who uphold the same standards we do. We grow our brand by empowering others We support the growth of those around us and build meaningful connections. Responsibility is at the core of everything we do We prioritise ethical practices and sustainability. Kindness is our guiding principle Respect, empathy, and understanding shape how we work together.

Job Description Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Security Engineer to join our Cyber Security team! The Role Working alongside the team you will help to design, develop, and mature the company's cyber security capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include • Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries., • Define, design, implement, and maintain security solutions appropriate to the business' needs., • Support the definition, execution and continuous improvement of key cyber security processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography., • Assist with developing and maintaining security policies, processes and incident response management plans and playbooks., • Prepare and document standard operating procedures and protocols., • Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc., • Minimum of 2 years' experience in a Security Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure., • Previous experience working within a financial services environment and a working understanding of relevant regulations., • Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.), • Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools., • Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment., • Experience of working effectively with a variety of stakeholders from different technology and business teams., • Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM)., • Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks., • Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Fixed Term Contract Duration - 4 Months About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands. Quilter plc is a leading wealth management business, which oversees £126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management. If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us. About the Role Level: 3 Department: Marketing Location: London (Hybrid) Contract: Fixed Term Contract The team are responsible for defining and executing key growth initiatives to drive value for clients and shareholders. This role is central to the management and delivery of these growth objectives, helping us mature our approach to executing lead generation initiatives and managing new client enquiries. The candidate will need to be comfortable engaging with prospective clients (inbound & outbound), identifying their high-level objectives and evaluating the best way to support them, before then introducing suitable potential clients to relevant front office experts. The role requires the candidate to collectively work with central and front office teams to develop feedback loops focused on continuous development, good client outcomes and ensuring tangible return on investment. The candidate will also be working collaboratively to manage associated 'nurturing' activities to support potential new clients who might not be ready for our services yet. This is a great opportunity to help us evolve and scale our new client generation activities. About the Role & Responsibilities The prospective client triage manager is the first point of contact for prospective clients. You are client focused, taking pride in providing an excellent client experience. You will be skilled at building trust to gain a good understanding of a client's needs, circumstances and how our services might benefit them. Your day-to-day role will include; • Managing new inbound enquiries from prospective clients, from multiple lead generation sources, • Managing new outbound opportunities, engaging with prospective clients who have registered interest in our services and/or events with a view to booking a meeting with a Financial Planner, • Completing complimentary, non-advice initial consultations with prospective clients, being able to draw out information pertaining to their financial situation and needs, • Managing the execution of effective nurturing campaigns through outbound calling, email communication and newsletters, tracking the success of each campaign, • Arranging meetings and supporting prospective clients up to their meeting with a Financial Planner, • Work with the broader commercial and marketing team to ensure robust and valuable MI is captured and correctly recorded, identifying areas for improvement and demonstrating/tracking ROI About You, • Financial Planning and/or Investment Management qualifications desirable, • Experience working with enquiries/clients, demonstrating an ability to understand wealth management propositions and typical client objectives, • Familiarity with lead generation initiatives and strategic growth plans, • Need to bring ownership to drive development and value, • Excellent communication and listening skills, able to build rapport, identifying needs and requirements from prospective clients, • Focused on delivering exceptional client service, • Strong collaboration skills, • Self-motivated and highly driven, • Proactive, • Organised and efficient, • Detail orientated #LI-VS1 #QC Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Assistant Plumbing & Heating Manager Location: Willesden, NW10 2JJ Salary: Negotiable Hours: 7:30am – 17:30pm Monday – Friday Alt Saturdays 6:30am – 15:30pm About The Role: We are looking for an Assistant Plumbing and Heating Manager to play a key leadership role in driving sales growth, margin, and customer acquisition while supporting the Manager in the day‑to‑day running of this plumbing and heating department within our Builder’s Merchant in Willesden. This is a hands‑on, commercially focused role, leading from the front on the trade counter and proactively developing trade relationships. Benefits: • Perkbox - 24/7 discounts, wellbeing support, online GP access & more, • Company Pension Scheme, • Group Life Assurance (up to 3x salary, subject to service), • Staff Discount on all products, • Cycle to Work Scheme, • Employee Assistance Programme, • Long Service Awards, • 23 days annual leave + bank holidays + your birthday off Key Responsibilities: • Drive sales performance against targets by growing plumbing and heating trade accounts, increasing spend, and improving quote conversion, • Promote a sales-first culture, identifying upsell and cross-sell opportunities while protecting margin, • Build and maintain strong relationships with trade customers, ensuring high service levels and repeat business, • Act as a key contact for customer issues, resolving escalations and supporting commercial decisions, • Lead by example on the trade counter, coaching and motivating the team to achieve targets, • Support team development through training on products, systems, and sales techniques, and deputise when required, • Maintain efficient branch operations, including stock control, merchandising, and adherence to health & safety standards Skills & Experience Required Requirements: • Proven experience in a plumbers’/builders’ merchant or trade supply environment with a strong sales track record, • Commercially minded, confident discussing pricing, margins, and closing deals, • Leadership or supervisory experience, • Strong communication and relationship-building skills with both customers and colleagues, • Strong knowledge of plumbing & heating products, • Sales-driven, proactive, and results-oriented with a strong customer focus, • Hands-on leader who thrives in a fast-paced, target-driven environment

Technical & Quality Manager 🚀 FMCG Challenger 🚀 💸 £65,000 - £75,000 + EMI shares 📍 Onsite - London Ignite is delighted to be partnering with a high-growth FMCG brand in the search for a Senior Quality & Technical Manager. This is a pivotal role within a fast-scaling, entrepreneurial business as it continues to expand its footprint across the UK and internationally. They are looking for a calm, detail-driven technical leader to take full ownership of quality, safety, and compliance across a diverse product portfolio. You will act as the guardian of product integrity, ensuring that every product meets the highest standards and regulatory requirements as the business scales. Sitting at the heart of the organisation, you will work closely with NPD, Operations, Supply Chain, Manufacturing, and Commercial teams, as well as external suppliers and partners. You will play a key role in driving best-in-class technical standards, resolving issues, and implementing robust systems that support sustainable growth. You will lead all aspects of quality and compliance, including BRCGS Food Safety, HACCP, and UK/EU regulations, while overseeing supplier relationships and manufacturing standards. You will also take ownership of risk management, leading investigations into non-conformance and customer complaints, and driving continuous improvement initiatives across the business. Alongside this, you will manage and develop a direct report, helping to build a high-performing technical function. You will also play a key role in NPD, providing technical input to ensure quality, safety, and scalability are embedded from the outset. If you thrive in fast-paced environments, are passionate about quality and continuous improvement, and enjoy building scalable systems within a growing business, this is an exciting opportunity to make a real impact. What skills do you need? ⭐️ 5+ years’ experience in a food manufacturing or FMCG technical environment ⭐️ Strong knowledge of BRCGS Food Safety, HACCP, and UK/EU food legislation ⭐️ Previous line management experience ⭐️ Proven experience working with suppliers and manufacturers ⭐️ Strong problem-solving and risk management capability ⭐️ Excellent stakeholder engagement and communication skills ⭐️ Degree in Food Science, Food Technology, or a related field 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀