Customer manager jobs in , London - Page 19Create job alerts

The General Manager role will include operational decision making through to professional development and succession planning, with a key mandate to supply and service the customer network across London. This is a unique opportunity for a high performing General Manager to join a leading logistics p

Branch Manager - Electrical Wholesale Branch Manager. A national electrical wholesale firm are looking for Branch Managers to join and run different branches all across London, Surrey and Hertfordshire. The Branch Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or decentralised business model. The Branch Manager will have full autonomy over sales, purchasing, staffing and logistics where you will build relationships with customers, suppliers and staff and use those relationships to develop profitable sales in an efficient and well organised business to allow you to generate profit sharing for you and your team. The Branch Manager responsibilities are: Set and maintain exceptional standards of customer service Develop long term relationships with customers and suppliers Drive activity to produce profitable sales Actively develop new business opportunities Manage team performance Take care of Health & Safety in your business to keep your team safe and well Understand and manage your own profit and loss sheet, management accounts and sales performance dataThe Branch Manager will need: Branch management experience with a relevant background in electrical wholesale. Entrepreneurial background Drive, determination, persistence, resilience If you are based anywhere in London, Surrey or Hertfordshire and have the right experience, please apply.The Bra...

Purpose Working as a BMS Service engineer you will provide the scheduled service of client BMS systems including onsite planned preventative maintenance, panel modifications as required, offsite technical support, system hardware testing, innovate new software applications, emergency call out service on a rotational basis. On completion of your work, you will provide client reports in a timely manner detailing service works or client callouts. You will be working closely with your Line manager, Customer Service team and other team Managers to ensure that we meet our internal and client KPI targets. Competencies * BMS Software experience * PPM Site Servicing / Small works & upgrades experience * Effective problem-solving skills * Team player with a desire to help others * Able to work on own initiative as well as in a team * Willingness to learn new systems and technologies Working knowledge of one or all the following would be a distinct advantage: * BMS / BEMS preferably one or more of the following (Trend, Tridium, Distech) * Working within an electrical engineering discipline. * Facilities Management Experience * Knowledge of BMS/HVAC applications * Customer Service Industry Standards * Development skills would be an advantage. *Training will be provided for the right candidate. Person Specification In addition to your technical ability and efficiency, you will need to be able to demonstrate commitment, ...

Do you have a passion for customer service and sales? Ready to make an impact with a leading bathroom supplier known for quality products and excellent customer service? We're seeking an Showroom Sales Manager for our showroom. Proven sales experience and a track record of building relationshi

Are you an experienced Property Manager and looking to take the next big step in your property career? We are currently looking for ambitious, organised and customer-focused Property Management professionals who can confidently manage residential portfolios, build strong relationships, and deliver e

As an Analytics Manager you will monitor how each modelled customer segments are performing and decide whether the actual outcome matches the pricing intent. Using loss ratio led analytics to assess whether each segment is delivering against pricing intent and remains commercially viable. Are you lo

Our client, a highly sought-after international luxury interiors brand, is looking for a service driven Sales / Account Manager to join their collaborative and successful team. Within this role, you will be focused on driving sales while managing new and existing customer accounts, assisting with e

Senior Programme & Bid Manager Salary: Negotiable (depending on experience) Location: North London Schedule: Monday to Friday [3-days on site and 2-days WFH available] Job Scope Our client is seeking a Senior Programme & Bid Manager to lead the successful delivery of a portfolio of complex programmes and bids within a highly technical engineering environment. This role provides senior oversight across programme execution, whilst also leading a structured bid management approach from opportunity through to contract award and delivery. You will play a key role in governance, performance, and strategic alignment across the business Key Responsibilities Lead and develop a team of Programme Managers and Bid professionals, creating a high-performance and accountable delivery culture Take ownership of the overall programme and bid portfolio, ensuring alignment with business strategy and customer priorities Manage resources and priorities across multiple live programmes and concurrent bids Ensure robust programme governance across schedule, cost, risk, change, and delivery performance Oversee bid strategy, planning, governance, and approval processes Ensure smooth transition from bid phase through to mobilisation and delivery Drive effective risk, issue, and opportunity management across all programmes and bids Establish and maintain reporting frameworks for senior leadership and governance forums Ensure compliance ...

Area Sales Manager FMCG - Food & Drink | Field-Based Role - North, East and West London up to £38,000 plus package (car allowance & bonus scheme) Ready to own your territory and drive growth? We're looking for a driven and commercially focused Area Sales Manager to join a growing FMCG food business operating within a specialist and culturally rich category. This is a fantastic opportunity for a field-based sales professional who thrives on autonomy, enjoys building long-term customer relationships, and knows how to turn insight into profitable action. The Role As Area Sales Manager, you'll take full ownership of an agreed customer portfolio, delivering sales, profit, and distribution targets while professionally representing the business at all times. Key responsibilities include: Managing and growing a defined portfolio of customers Selling products at agreed prices and trading terms Delivering sales value, volume, and profit targets Negotiating and executing promotions within agreed budgets Ensuring customer payments are collected within agreed terms Identifying new product and customer opportunities Managing promotional activity and analysing results Maintaining accurate forecasts in collaboration with your Line Manager Monitoring competitor and market activity Producing clear monthly reports covering activity, results, and market insight Working closely with Marketing and Trade Marketing teams to d...

Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception, designated resident rooms, office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience. Key Responsibilities * Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. * Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them. * Cleans the reception, offices, common spaces and restrooms. * Checks on a daily basis all amenity areas and cleans where required. * Carries out a full litter pick daily to all external areas in the community. * Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal. * Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies. * Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor. * Informs Community Manager of any observed hazard or potentially dangerous situat...

A leading UK Consumer Business is hiring a Customer Analytics Manager to join their Customer & Data team. Loyalty and customer analytics experience.

Arden White are proud to be partnering with the Edmiston London Heliport to recruit a Heliport Manager for one of the UKs most high-profile and operationally critical aviation environments. This is a unique opportunity to take responsibility for the safe, efficient and professional operation of then busy London heliport, ensuring the highest standards across every flight, operator, and visitor experience. The Role You will act as the key operational lead and primary point of contact for all safety, regulatory, and operational matters across the site. Working closely with air traffic, fire and rescue, and customer operations teams, you will oversee both airside and landside operations, ensuring full compliance, safety excellence, and seamless service delivery. Key Responsibilities • Lead day-to-day heliport operations, • Own safety, compliance and regulatory performance, • Oversee airside works and facility development projects, • Drive continuous improvement across operations, • Ensure exceptional service standards for all usersStakeholder Engagement You will work closely with key aviation and public stakeholders including: • Civil Aviation Authority (CAA), • Emergency services, • Aviation operators and partners, • Local residents and community groups, • You will...

Do you have a passion for customer service and sales? Ready to make an impact with a leading bathroom supplier known for quality products and excellent customer service? We're seeking an Showroom Sales Manager for our showroom. Proven sales experience and a track record of building relationships i

Were looking for a Property Services Manager who can confidently lead a customer service and property team, ensuring high standards across a high-volume residential portfolio. As a Property Services Manager, you will:. Join a well-established Housing Association as an experienced Property Services M

Job Title: Department Manager Location: New Southgate Salary: up to £70,000 per annum plus bonus and benefits Role: Permanent A senior leadership opportunity within a growing independent builders’ merchant.This is an outstanding opportunity for a commercially astute leader to step into a flagship branch within a growing independent builders’ merchant. Operating at significant scale, this business is investing heavily in its people, infrastructure and customer proposition as part of its ongoing expansion.If you are a strong people leader with a background in high-volume trade, merchant or retail-led environments, and you thrive on driving performance through others, this role offers genuine scope, autonomy and reward.The RoleReporting into the senior branch leadership team, you will take full ownership of a large department within a high-turnover flagship branch, leading sizeable teams and playing a critical role in overall branch performance.Service, availability and commercial standards are the lifeblood of the business and your ability to create engaged, high-performing teams will be central to success.You will have the platform to influence, improve and innovate within your department, while operating in a business that values pace, common sense and hands-on leadership.Key Responsibilities· Full leadership accountability for a large, multi-function department within a flagship branch· Driving sales, margin and profit through excellent execution, ...

Join our client's prestigious automotive brand as a Switchboard Manager, where you will lead the centralised customer contact function across Park Lane and Park Royal. This pivotal leadership role ensures every telephone interaction reflects a professional, efficient and premium brand experience, while guiding a high-performing team to deliver exceptional service standards. Previous leadership experience within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45am - 20:00pm depending on day and shift. Your Time at Work You will lead the delivery of a seamless, premium telephone experience, setting the standard for service, performance, and continuous improvement. • Lead, coach, and develop a high-performing Switchboard team, • Manage rotas in line with demand and service expectations, • Drive call quality, tone of voice, and brand standards, • Oversee daily operations, ensuring service levels are consistently met, • Monitor performance metrics, including response times and call handling...

Youll work closely with customers, Cisco, and internal Computacenter teams to shape adoption strategies, identify use cases, act as a trusted advisor and be the voice of the customer throughout the software lifecycle.

Leading media business seeks commercially minded Membership & Customer Success Manager to lead and grow their membership proposition while driving engagement, retention and revenue.

Assess impact of change on customer journeys. Support prioritisation based on customer impact. Contribute to governance forums relating to customer outcomes.

Our client, a leading global consulting and professional services organisation, is looking for an experienced Amazon Connect Solutions Architect (Manager level) to join their growing cloud and customer transformation practice. This is a hands-on role focused on designing, implementing, and optimisin

General Manager Designate - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business as we prepare for new openings across London. The Role • As GMD you will under the guidance of an established GM as you are embedded into the company, • You will steadily learn to take full ownership of all aspects of running the venue., • You will be given autonomy and run the site as if it were your own business., • Being business savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar, fresh food and late night experience knowledge depending on the property, • You will be given the opportunity to train, personally develop and progress your career as the comp...

Sports Centre Duty Manager South London (SE21) £33,883 per annum Full-time (40 hours per week, including evenings & weekends) 4Leisure Recruitment are currently recruiting on behalf of a well-established and prestigious sports facility in South London for a Duty Manager to join their management team. This is a fantastic opportunity for an experienced leisure professional to take on a varied, hands-on role, supporting the day-to-day running of a busy multi-use sports centre within an educational setting at an independent boys school and college. The Role As Duty Manager, youll play a key role in overseeing daily operations across both wet and dry facilities, as well as outdoor sports areas. Youll take the lead on shift, ensuring high standards of service, safety, and presentation are consistently delivered. Youll also step up in the absence of senior management and support wider operational objectives. Key Responsibilities Oversee daily operations across all areas of the sports facility, including indoor and outdoor spaces Lead shifts and make operational decisions, ensuring smooth and safe running of activities Supervise and support staff performance, maintaining high customer service standards Manage bookings, activity programmes, an...

If retail's your speciality and you share our passion for exceptional customer service, you'll make a great Deputy Store Manager.

The quality products and excellent customer service are only made possible by having great people representing us, from the first point of contact our customers are presented with knowledgeable, polite, and enthusiastic individuals– and we are seeking a Regional Canvass Manager to lead our loc

Were partnering with a community-led scale-up looking for an Engineering Manager to lead a product squad focused on growth, conversion, and member experience. Community-focused brand with real customer impact. This is a great opportunity for someone from a B2C platform, subscription business, market

Our client is an established retail business operating across physical stores and digital channels. With a strong customer focus and a competitive market presence, the company continues to invest in its commercial performance, systems, and operational efficiency. To support this ongoing development, they are seeking a Finance Manager to oversee core finance activity and provide meaningful commercial insight to the wider business. The Role Reporting into senior finance leadership, the Finance Manager will be responsible for managing day-to-day finance operations, producing accurate reporting, and supporting decision-making across the retail operation. The role offers close collaboration with commercial and operational teams in a fast-paced retail environment. Key Responsibilities * Oversee month-end close processes and prepare accurate management accounts * Own budgeting, forecasting, and cash flow management * Provide analysis on sales performance, margins, and cost control * Partner with operational and commercial teams to support store and online performance * Maintain strong balance sheet control and reconciliations * Support statutory reporting, audit preparation, and compliance requirements * Improve finance processes, controls, and reporting frameworks * Manage and develop junior finance team m...

This role is ideal for someone who enjoys working in a fast-paced operational environment, takes pride in delivering excellent customer service, and is confident supporting the day-to-day management of a busy store. Full-Time | Permanent Working closely with the Store Manager, you will play a key ro

On behalf of our client, who are a great business to work within, we are looking for an experienced Field Manager to lead and develop a regional team of Field Service Engineers. This role is fully remote therefore the successful candidate can live anywhere within the UK. You will be responsible for driving and delivering a high level of service, meeting SLAs and KPIs, and ensuring the engineers deliver a consistently high-quality customer experience. The role requires somebody with strong leadership skills along with hands-on operational oversight to ensure performance, compliance, and quality standards are met. Able to manage time effectively is also greatly important as you will be working within a fast-paced environment with ever changing challenges. For this role, key responsibilities include: * Responsible for the day-to-day operational performance for the region. * Looking after * Ensure SLAs, KPIs, and customer satisfaction targets are achieved. * Lead and develop 10 – 14 Field Service Engineers, proactively managing workloads and resources. * Resolve operational issues while escalating where necessary. * Strive for a right‑first‑time approach to service delivery. * Ensure compliance, overseeing of costs, assets and vehicles * Produce accurate management reporting * Meet with your team once per quarter to encourage positivity and encouraging team working. Pers...

National Account Manager – Convenience | Premium Drinks Brand £55,000-£60,000 plus car allowance, bonus and benefits London based twice a week. Develop and execute customer account plans and commercial strategies to unlock incremental growth.

Job Title: Branch Manager Location: Whetstone Salary: up to £70,000 per annum plus bonus and benefits Role: Permanent A senior leadership opportunity within a growing independent builders’ merchant. This is an outstanding opportunity for a commercially astute leader to step into a flagship branch within a growing independent builders’ merchant. Operating at significant scale, this business is investing heavily in its people, infrastructure and customer proposition as part of its ongoing expansion. If you are a strong people leader with a background in high-volume trade, merchant or retail-led environments, and you thrive on driving performance through others, this role offers genuine scope, autonomy and reward. The Role Reporting into the senior branch leadership team, you will take full ownership of a large department within a high-turnover flagship branch, leading sizeable teams and playing a critical role in overall branch performance. Service, availability and commercial standards are the lifeblood of the business and your ability to create engaged, high-performing teams will be central to success. You will have the platform to influence, improve and innovate within your department, while operating in a business that values pace, common sense and hands-on leadership. Key Responsibilities · Full leadership accountability for a large, multi-function department within a flagship branch &midd...

Responsible to the Heads of Property for providing management of property services. Pear Recruitment Property Services Manager Fulham. For ensuring the delivery of an excellent customer-focused property management service to ex-Service personnel and their dependents and maintaining high levels of

Umb Customer Account Manager Role: Be the custodian of customer satisfaction for assigned accounts. Talentmark are recruiting for a Customer Account Manager to join a company in the pharmaceutical industry on a contract basis for 12 months. Acting on customer feedback through the use of Customer

Sales & Service Manager Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. We're looking for someone with: • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Basic knowledge of POS systems, inventory management, and Microsoft Offi...

General Manager - Bakery & Retail Location: On-site | Central London (TBC) Salary: £38,000–£40,000 + tips + bonus Job Type: Full-time | Permanent Ready to lead a bakery and retail concept where exceptional products, great people, and an unforgettable customer experience come toge

We are seeking an accomplished E-commerce Manager to lead the strategic direction, performance, and operational execution of my client's online retail business across the UK and international markets. This role requires a demonstrable track record within the fashion ecommerce sector, strong commercial judgement, and the ability to balance brand stewardship with data-led performance optimisation. The Role This is a key position within the business. They are looking for an experienced and hands-on E-Commerce Manager with a proven track record of growing online sales within a fashion brand. You will be responsible for the website's overall performance, digital marketing strategy, and social media alignment to ensure consistent brand growth and increased revenue. You must be commercially minded, data-driven, have a proven track record with a similar brand and be confident leading digital initiatives that deliver measurable results. Main Responsibilities Will Include: • Own and manage the e-commerce platform, ensuring it is fully optimised for sales, user experience, and conversion., • Develop and execute a clear online growth strategy to increase traffic, conversion rate, and average order value., • Analyse performance data including sales, customer behaviour, and campaign effectiveness; provide recommendations for continuous improvement., • Drive digital mar...

Our client is a leading UK corporate communications partner supporting businesses ranging from the FTSE 100 through to the AIM market, as well as private companies and those new to market. They work in print, digital and moving image and specialise in six core areas across numerous sectors: • Annual reports, • Investor presentations, • Websites, • Video and animation, • Corporate branding Our client is seeking an enthusiastic and bright-minded person to join their growing team, with a can-do attitude, a strong focus on customer service and an excellent attention to detail. Requirements For this role, our client is looking for a candidate who: • has a university degree (preferably English or journalism);, • has at least 1-2 years’ experience of working in a corporate communications agency in a similar role;, • experience in business development and attracting new clients;, • experience working with international companies, • has strong interpersonal and communication skills, and is committed to the importance of client/customer relationships;, • has a can-do...

An excellent opportunity to join a leading financial services organisation. As the Data & Operations manager you will lead a specialist division within the company whilst owning divisional data, MI, workflow insight and operational reporting, acting as the main point of data and analytical expertise alongside performance insight throughout the business. Key accountabilities and responsibilities: • Own and develop the divisional use of the Verint workflow system, including configuration, reporting, enhancements and ongoing optimisation, • Lead the design, production and continual improvement of dashboards and reporting using Power BI, Tableau and SQL, • Provide executive-level insight and analysis to the Managing Director and senior leadership team, translating data into clear operational and commercial actions, • Act as the go-to subject matter expert for data, reporting, Tableau, Power BI and operational insight within the division, • Ensure data accuracy, consistency and integrity across core lending, workflow and operational systems, • Design, document and maintain operational KPIs covering service, performance, pipeline, capacity and customer outcomes, • Produce ad-hoc analysis to support new products, process changes, regulatory reviews and strategic decision-making, • Partner closely with Technology, Change, Risk, Compliance, Finance and Credit Risk teams to ensure...

As eCommerce Media & Content Manager, you will lead the planning and execution of retailer search and digital campaigns across both omnichannel and pureplay environments. You will lead the development and execution of eCommerce media campaigns, managing agency and customer briefs to ensure strong al

Help us to increase the number of successful products in the world!.We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.Talent Partner, 2) 30min call with Dana (CS Lead), 3) 30min call with Simon, (Sales &

Embedded Energy operates multiple customer sites with large-scale embedded energy capacity across the UK, providing specialist management of onsite generation for industrial processes and the ability to export to the Grid. Embedded Energy Regional Operations Manager Overview: A leading energies an

Technical Maintenance Supervisor - FM Service Provider - London, Fenchurch Street - Up to £65,000 Are you an experienced Supervisor looking for a new job? Are you looking for a position OFF THE TOOLS? Are you Electrically qualified? Fantastic opportunity to work for a leading FM service provider situated in London. CBW is currently recruiting a Technical Maintenance Supervisor to work on a prestigious contract in London. In this role, you will oversee the delivery of high-standard building services within a commercial, occupied environment, ensuring both planned and reactive work is delivered efficiently and to the highest level of customer satisfaction. This is an “off the tools” position, focusing on supervision, compliance, and contract support rather than hands-on maintenance. You will support the Contract Manager in the day-to-day running of the contract, managing a team of engineers, coordinating subcontractors, and ensuring full compliance with statutory and health & safety requirements. A key part of the role will involve reviewing and approving RAMS, issuing permits to work, managing compliance documentation, and ensuring all activities align with site procedures and safe systems of work. You will also be responsible for attending client meetings, producing reports, monitoring KPIs/SLAs, and maintaining strong working relationships with stakeholders. Hours of Work Monday to Friday, 0...

The Call Centre Manager leads our customer support and sales team in a fast-paced environment.

We are looking for a National Account Manager to take ownership of key customer relationships across assigned channels, working closely with National Account Executives to deliver strong commercial outcomes. As the National Account Manager - Discounters, you will be responsible for developing and de

Due to the sustained growth and expansion of the business, DSW are now looking to welcome a field based customer account manager, the successful applicant will be exclusively managing existing customer accounts but will also have the ability to convert warm leads passed on by the sales and marketing

Job Profile for M&E Operations Manager - SEL46591 Our clients are specialist providers of M&E Commercial Contract management across London, with over 50 years of experience. They're seeking an Operations Manager to lead a portfolio of M&E Contracts in London. Day to day, you will manage clients, financials and engineers, and office-based coordinating staff. The Operations Manager will be able to provide client management information on commercial and technical support. Additionally, you will have a team of engineers and an admin team to support the operations. In the short term, the Operations Manager will focus on building strong relationships with both teams and clients, ensuring contract delivery, reducing downtime, and refreshing asset documentation. Over the medium term, the role aims to strengthen retention, achieve excellent customer satisfaction, mobilise new sites, and embed innovation. In the long term, the focus will shift to growing the portfolio and developing future leaders. Operations Manager Job Requirements • Proven HVAC/M&E experience with strong operational & commercial acumen., • Technology-literate (CAFM, MS Office) with H&S certification.

We are looking for an Assistant Bars Manager to join our team at the Royal Albert Hall. Managed by Rhubarb Hospitality Collection, the Royal Albert Hall bars consist of 16 unique outlets across the venue, each offering a different concept, menu, and customer experience to keep things dynamic and exc

Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Sustainability Project Manager. This role is customer-facing and crucial for coordinating a large variety of sustainability projects initiated by our customers, ideal for a more ex

As Group Sales Manager, you will lead the sales function with a focus on delivering exceptional results in revenue growth, profitability, and customer satisfaction. The Sirius Hotel Group is a specialist Hotel Management Company, that manages two hotel brands; The Resident in London, Edinburgh and L