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This role is based in Harrods, full time (40 hours) and to start in the next few weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

London Account Manager - Established Drinks Wholesaler - Up £55k plus Car Allowance and Commission This family owned Drinks Wholesaler is one of my favourite clients to be working with. Not only do they offer a fantastic environment to work in, but ample support and encouragement to succeed. This client has exceptional accounts across London with a big focus on independent venues and small regional groups. We are on the search for a London Account Manager to drive growth within the business across a number of IFT and Multiple groups. The ideal London Account Manager will have a background in beer or wholesale, with a particular focus on draught products. The London Account Manager will have a strong commercial leader to guide them and support in new business acquisition. Company Benefits • Exceptional package and growth potential., • Uncapped commission and a car allowance, • Holiday allowance, client expenses, hybrid working pattern., • Progression and autonomy, a chance to build the territory London Account Manager responsibilities include: • New business development and existing business maintenance, with particular focus on IFT and Multiples., • Building long-term trading relationships with the key volume and image accounts., • Working closely with the ON TRADE Sector to promote the portfolio, grow distribution and represent the family run business., • Delivering brand education & training to supplier, retailer and consumer, • Qualitative selection and development of customers., • Identifying effective and beneficial sponsorship and promotional opportunities., • Feedback of customer opportunities and competitor threats. The Ideal London Account Manager: • The candidate MUST come from a drinks background and have great understanding of the ON TRADE, • Must have extensive experience for winning new business in the ON TRADE along with relationship building and account management., • Personable and keen to development, wants to the next company “superstar”, • Must be results focused with good communication and teamwork skills., • Must be prepared to travel and work evenings and weekends when required. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview As a Manager – PB Governance and Business Support at Emirates NBD, your role is to support the PB Governance Senior Manager in delivering the Private Banking governance framework across the business, aligned to FCA/PRA expectations and internal policies. Key Responsibilities • Own and deliver day-to-day 1st line financial crime governance for Private Banking Department, ensuring financial crime risks are clearly owned and managed within the business as 1st LoD., • Maintain a clear view of Private Banking Department financial crime risk ownership and control responsibilities, supporting effective escalation routes and avoiding blurred lines of accountability., • Oversee 1st line completion and quality of core Private Banking Department financial crime controls in line with the Bank’s control design., • Produce and deliver robust MI for senior stakeholders and relevant governance committees (e.g., KYC quality, CDD volumes, non conforming reviews, backlogs, TATs, overdue reviews, incidents, complaints, breaches and control performance), focusing on trends, root causes, and required actions., • Provide subject matter expertise in FC related advisory queries;, • Drive governance oversight of 2nd line escalations, such as sanctions screening and transaction monitoring operational performance (capacity, backlog, ageing, quality themes), coordinating remediation actions with Relationship Managers and PB Support Team., • Coordinate and support 1st line control testing / quality assurance activity for Private Banking financial crime processes, ensuring outcomes are documented, actions are owned, and re-testing is completed., • Manage FC related issue and breach governance: log, triage, assess impact, ensure containment and remediation, and provide clear reporting and escalation to relevant committees., • Support the PB Governance Senior Manager in delivering any FC related projects., • Act as a key interface with Compliance Financial Crime (2nd line) and Operational Risk (2nd line) to support effective challenge, timely responses to queries, risk assessments, and governance of agreed actions., • Support financial crime policy and standards implementation in Private Banking by coordinating impact assessments, roll-out plans, attestations, procedural updates and staff communications/training completion tracking., • Lead governance tracking for client onboarding, periodic and trigger event reviews, ensuring appropriate sign-off routes and timely progression of approvals., • Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), quality checking on completed client files to verify accuracy, completeness, quality and suitability related information in line with the internal policies and procedures., • Delivering Quality Control checks with a strong attention to detail, comprehensive QC feedback to PB team members including ongoing mentoring and upskilling on specific AML policies and procedures, in a timely and concise manner., • Provide management support and coaching to KYC and QC analysts, including work allocation, checking output quality, and supporting performance management aligned to governance deliverables., • Identify and implement continuous improvements to governance processes (e.g., MI automation, action tracking discipline, pack standardisation, clearer KRIs/KPIs)., • Track and drive completion of governance actions, ensuring clear ownership, deadlines, evidence, and escalation of overdue items., • Partner with 1st line teams (front office, business support, operations) and 2nd line (Compliance, Risk) to ensure effective oversight and issue resolution on FC related matters., • Support preparation for FC 2nd line reviews, internal audit, and external assurance by coordinating evidence packs, ensuring control narratives are current, and tracking actions to closure., • Identify process improvements to streamline governance operations (e.g., MI automation, action tracking enhancements, pack standardisation). Skills and Experience • University degree at a minimum., • Professional qualifications in Governance, Risk or Compliance is desirable., • 10+ years’ experience in Financial Crime / CDD in Banking industry., • Proven Due Diligence knowledge / experience of reviewing HNWIs / wealth management entity files and performing EDD., • Confident and competent with wealth management entities such as UHNWIs, HNWIs, Trusts, Funds and SPVs., • Strong understanding of UK AML/Sanctions regulatory framework., • Attention to detail: Meticulous review and verification of KYC data., • Ability to identify and resolve issues related to KYC compliance and quality., • Excellent knowledge of MS Office skills in Word, Excel and PowerPoint., • Excellent command of written and spoken English., • Excellent interpersonal and verbal skills. There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

Welcome to Gladiator Events. Our Mission is to produce the Safest and most Exhilarating Events to create Unbreakable Bonds between Charities and Supporters, at no cost to our Planet. Fundraising Walks, Long distance Treks, Obstacle Races and Runs are just some of the events we love to organise. We are a team of passionate outdoor enthusiasts who help charities to create a lasting connection with their supporters, and inspire them to raise vital funds, through taking part in exciting and unique outdoor challenges. Underpinning this is our dedication to operate as a Force For Good. We are proud to be a Certified B Corp.The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Role Overview: We’re looking for a motivated and enterprising Account Manager to manage a diverse portfolio of clients including some of the UK’s leading charities and corporates while supporting the wider partnerships team achieve ambitious growth goals for Gladiator Events Ltd. This is a fast-paced role for a people-centric and organised person who has a flair for championing clients, spotting opportunities and building great relationships with stakeholders. The successful candidate will have an entrepreneurial streak and be able to pick up tasks and run with them. You will be responsible for ensuring that all our clients experience the GE way of doing things which reflects our core values and collaborative ways of working. This role will involve supporting the wider business across operations, impact reporting, accounts and business development as required. The role will be hybrid: • Remote based (must be in the UK)., • In-person days in London once every 2 weeks, with option for more., • Working at events from time to time for different charity clients, approximately 5 - 10 per year. Key Accountabilities: • Account Management: manage the full life-cycle process of GE client accounts. This includes: kick-off meetings, ideation sessions, project meetings (external and internal), debriefs, review meetings, servicing inbound client requests (normally within a 24-hour our time window) and supporting the wider partnerships team with the management of GE’s client portfolio., • Client & Performance Reporting: input into the CRM, Client Tracker, debrief matrixes, reports, surveys and end-of-season debriefs while looking for efficiencies and ways to improve processes and client management. Report on activities and progress against personal and company-wide KPIs and objectives of the Partnerships department., • Budgets: responsibility for keeping client and internal budgets up-to-date, always looking for opportunities to make savings and keeping the wider project team accountable for spending. Set budget review meetings with clients and create costings and proposals for new events. Responsible for reconciling budgets that you manage and supporting wider partnerships team on Series level budgets., • Content Writing: creating original content for the website, newsletters and other articles. Taking ownership of the content plan and performance tracking., • Business Development Support: support with outbound business development work, networking, content creation (newsletters and articles), B2B marketing activities, proposal writing and responding to tender requests., • Event Operations: Support the wider operations teams in time of peak delivery and work within both client facing and operational roles on live events. Ability to deliver operational and logistics tasks which support the wider operations team., • Team Player: Contributing to Company creative ideation and innovation sessions, contributing towards improving our social and environmental impact, to continually improve on our performance as a Certified B Corp. Having a positive influence on the GE strategy including key pillars of ‘Happy Clients’ and supporting wider partnerships team to keep abreast of latest trends and innovations. Knowledge, Skills & Attributes Essential • At least 1-2 years' experience working in a customer or client facing role., • Experience working in the live outdoor events sector., • Practical experience managing client relationships which have regular project meetings and responding to requests., • Excellent presentation skills, with the ability to interpret data, pitch, network with a ‘consultative sales’ approach., • Strong in-person, virtual and written communication skills., • Ability to build trusted and robust relationships often working as the ‘extension’ of a client's team as a trusted partner. ., • Ability to manage multiple work-streams at once including project planning, time management and prioritising tasks., • Good knowledge of Microsoft Office, particularly Word, Excel, PowerPoint and Outlook., • Full UK Driver’s Licence and willing to drive a variety of vehicles including Company vans, ATV and 4x4 vehicles. Desirable • Experience with Microsoft Teams & using SharePoint., • Active interest in the outdoor events sector, • Experience on any of the types of events organised by GE including treks, walks, OCR & running events., • Active interest in doing better business, sustainability and B-Corps., • Any qualifications related to the event industry (either at degree level or a NGB recognised award). Personality • Can work independently or as part of the team from Day 1., • Entrepreneurial approach to work to go and make things happen., • Strong interpersonal skills with a wide variety of audiences., • Aligns with GE core values, has a genuine love for our work and wants to make an impact., • Be able to go the extra mile and be willing to get stuck into all tasks., • Ability to remain calm under pressure and are self-motivated. Our Benefits We are a small and hard-working, committed team. We are passionate about creating an inclusive workplace that promotes and values diversity. That’s why we are continuously building a culture that encourages, supports, and celebrates the diverse voices of our employees. Some of our benefits include: • 23 days’ annual leave (pro rata), plus all bank holidays, • Time off in lieu for all weekend days worked, • Additional pay day or day in lieu for every 4 weekend days worked, • Flexible working with core hours of 10am – 3pm (after probation), • Nationwide Co-Working Office Membership, • Personal and professional development training, • £15 Coffee shop allocation per month, • £100 per year to spend on outdoor kit, • Paid spots to other challenge events, • Paid time off for community service, • Regular travel opportunities to discover beautiful parts of the UK, • Annual Company annual Offsite trip and Christmas Party, • Discretionary Company bonus scheme, • Pension Scheme Renumeration and How to Apply Role Location: Hybrid / Remote. 90% Remote based with one day bi-weekly to be spent at our London office (London Bridge). Some UK travel expected in the event season (mostly at weekends). Salary: £30,000 - £35,000 pro rata depending on experience Type of Role: This is a full-time position (40 hours per week, Monday to Friday), with a 3-month probationary period. How to Apply: Please send applications to by 5pm on Friday 27th March 2026. Include in your application: • Your CV., • Your earliest start-date., • A 100 – 200 word summary detailing one client relationship you have managed. Please note you must have the right to work in the UK and only applications answering the above three points will be considered. No agencies please. All applicants will be contacted. Role Start Date: Role available early April 2026.

Senior Strategic Account Manager - Travel Technology Solutions Location: London - Hybrid (client office approx. 3 days per week) Salary: £Negotiable base + OTB (25–30%) + Benefits We are working with a global technology consultancy that is looking to appoint a Senior Strategic Account Manager to lead and grow key enterprise client relationships within the travel and transportation sector. This is a senior client-facing role responsible for managing large-scale strategic accounts while driving growth and ensuring successful delivery of complex technology services and custom software solutions. You will work closely with senior stakeholders on the client side - including engineering and technology leaders - while partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is London-based with a hybrid working model, requiring regular visits to the client office (approximately three days per week). The Role This position sits at the intersection of client relationship management, delivery oversight, and strategic account growth. You will act as the primary senior contact for enterprise clients, ensuring strong partnerships while identifying opportunities to expand services and increase long-term value. Success in this role requires strong experience working with enterprise clients in customer-facing industries such as travel, retail, transportation, or loyalty platforms, alongside a solid background in technology services and custom software delivery. What You Will Be Doing • Managing and growing strategic enterprise client relationships within the travel industry, • Acting as the primary point of contact for senior client stakeholders and executive leadership, • Developing and executing strategic account plans aligned with client objectives, • Overseeing the delivery of complex technology services and custom software engagements, • Managing overall account performance including revenue, profitability, and growth, • Identifying new business opportunities within existing client environments, • Collaborating with global delivery teams to ensure successful project outcomes, • Supporting executive-level engagement across engineering, technology, and business stakeholders, • Monitoring engagement performance against agreed account metrics, • Managing contract compliance, billing, and commercial performance, • Supporting risk identification and mitigation across complex engagements, • Coordinating with third parties involved in service delivery when required, • Providing regular reporting on account performance, opportunities, and strategic priorities What We Are Looking For • 10+ years of experience in account management, sales, consulting, or customer-facing technology roles, • Proven experience managing large enterprise accounts with multi-million-pound revenue responsibility, • 5+ years experience working within travel, retail, transportation, loyalty platforms, or other customer-facing industries, • 3+ years working within technology services or consulting organisations, • Experience delivering or managing custom software development services, • Strong understanding of software development lifecycles and modern technology environments, • Demonstrated ability to work with senior client stakeholders and executive leadership teams, • Experience managing large, distributed delivery teams and complex engagements, • Strong commercial awareness with experience managing account revenue, margins, and growth opportunities, • Excellent communication, presentation, and relationship management skills, • Entrepreneurial mindset with strong analytical and problem-solving abilities Additional Information • London-based hybrid role, • Opportunity to manage high-value enterprise travel industry accounts with significant growth potential, • Competitive base salary plus performance-based OTB structure If you would like to learn more about this opportunity or discuss your experience in confidence, apply today.

Join Our Growing Team at Harmony Fire – Help us Make Every Home Safer! Since 2017, Harmony Fire has rapidly become one of Europe's fastest-growing companies, ranking as the 72nd fastest-growing company in the region. But we’re not stopping there. We’re on a mission to grow even further, knowing that the more we grow, the greater the impact we can have – from reaching more people and increasing our social impact to offering more opportunities for our talented team. We’re passionate about making a difference, and we’re obsessed with delivering the highest quality in everything we do. Our goal is simple: we want every resident to feel safe at night, knowing their home is 100% compliant and protected. By providing exceptional service, upholding our values, and going above and beyond, we can achieve our vision of making the UK safer, one home at a time. The Challenge: We are looking for an experienced and driven Project Manager to lead on multiple projects across fire safety and building remediation. This role has full ownership of programme and commercial performance with end to end PM responsibility You don't need to be a technical fire safety expert but rather a strong project manager capable of understanding and managing projects within the residential industry, with a strong understanding of buildability What We Look For: At Harmony Fire, we value people who embody these core principles: • Athletes Grit: We want team members who show unwavering determination and resilience. You don’t give up, even when faced with challenges. You’re driven to go the extra mile, pushing yourself to reach new heights of success., • Captains Duty: Leadership isn’t just about a title. It’s about taking responsibility, fulfilling commitments, and always acting with integrity. We believe everyone should take ownership of their actions and contribute to the team’s success., • Fun-Loving Heart: We believe work should be a positive, supportive experience. You’ll contribute to a great work environment by caring for others, spreading positive energy, and enjoying the work you do. Key Responsibilities: • Commercial delivery of projects – to time and on budget, through effective valuations, forecasting revenue, managing handover, ensuring budget sufficient for works, controlling expenditure sign off including prelims, labour, subcontractors & suppliers, monitoring & tracking costs, protecting GP, owning purchasing decisions, signing off payment applications. Identify and resolve with clients any variations., • Deliver an outstanding customer experience – ensuring the ‘Harmony experience’ is delivered through great communication, building positive relationships, resolving issues promptly and ensuring team & subcontractors deliver to the client and Harmony’s expectations., • People management – recruitment, onboarding/induction, addressing issues, ensuring the team is engaged and productive, team training and progression, manage performance, utilisation of people especially direct labour., • Quality control –, works are certifiable and compliant, and to an exceptional standard meeting expectations as set out by Harmony and the requirements of the client. Regular spot checking and auditing of works and sites, ensuring work delivered to the highest standard and certifications when project completed., • Process Management – adherence to all statutory and Harmony processes and procedures – making sure all in the team do the same., • Health and safety – responsible for the implementation of the Harmony H&S policy. Ensuring all work on sites is conducted in a safe manner through induction, regular training and auditing., • External Supplier Management– management of costings, procurement of material and management of labour including sourcing subcontractors as appropriate., • Managing communication – clarity of communication with clients and regular, clear communication with the Pre-Con team and supply chain clearly translating expectations and progress. This role manages the delivery relationship with the client. Qualifications/ Experience: • 3+ years’ experience in construction project management, • Experience of running multiple projects to time and on budget., • Strong commercial ownership, • Excellent planning, budgeting and prioritisation skills., • First class written and verbal communication skills Why Harmony Fire? We are dedicated to providing: • A collaborative and supportive environment where you can grow and advance your career., • Tools and resources to help you do your best work., • The opportunity to learn from some of the best professionals in the industry, always eager to share knowledge and expertise., • A Bespoke Personal Development Plan for every employee to help you reach your potential., • Ongoing training, coaching, and mentoring to keep you growing., • Modern, spacious workspaces equipped with state-of-the-art facilities. What We Offer: • Lunch, snacks, and refreshments – including fresh fruit and our popular ‘Take Away Friday’., • Unlimited holiday provision – take the time you need to recharge., • Bonus scheme – earn up to 50% of your annual salary based on performance., • Team socialising budget – we believe in having fun and bonding as a team., • Family-friendly policies – including enhanced maternity and paternity leave., • Cycle to work scheme – promoting health and sustainability., • Reward and Recognition scheme – including exciting European mini-breaks for top performers., • Two company-wide events each year – we celebrate our achievements together., • Auto-enrolment pension scheme – planning for your future. Ready to Join Us? If you’re looking for a company that values your growth, supports your ambitions, and allows you to make a real impact, Harmony Fire is the place for you

Property Sales Manager/ Luxury Property Developer / London / £45,000 base My client is a leading luxury property developer are seeking a Project Sales Manager to join the team working on a prime high development in London selling their luxury apartments. They are seeking an passionate sales professional who has exposure to the construction / property industry and experience with new home/off-plan sales. Role and Responsibilities: • To guide sales consultants on the best way to sell to actively promote collaborative working to achieve best practice engagement across the entire team, • Conducting viewings both in person and virtually, • Generate potential sales leads by liaising with agents and following up with potential customers, • Progress reservations through to exchange, • Ensure all compliance is forms are competed to exchange and liaise with solicitors to ensure there are no delays, • Attend weekly sales meeting and action new marketing ideas, • Attend networking events, • Create and present marketing videos on the development to be sent out on all social channels, • To effectively manage a sales database to optimise sales opportunities and checking they are correct Essential Skills: • Experienced in customer facing sales roles, • Experience in selling new home properties, • Construction / property experience is essential, • Excellent relationship building skills and questioning techniques, • Personable and professional, • Strong administration and IT skills, • Managerial skills Property Sales Manager/ Luxury Property Developer / London / £45,000 base

• Complies with TOD'S policies and procedures, • Completes all the assigned tasks by the Store Manager., • Has good interpersonal skills for interacting with customers and as well as convincing abilities, giving them product presentations and convincing them to make purchases., • Communicates professionally with diplomacy and tact, • Exchanges merchandise for customers, • Places special orders/reservations or calls other stores to find desired items. Recommends selects and help locate or obtain merchandise based on customer needs and desires., • Meets assigned sales targets & deadlines in the given period of time, • Maintains the proper display of goods in the store and ensures that they comply with the quality standards., • Keeps track of new products and prices in the store. Keeps track of all the prices and labels on the display., • Replenishes all necessary items on display and when required., • Analyzes sell thru activity in order to replenish stock, adjust display, • Keeps record of department merchandise., • Actively organizes and participates in store inventories, • Attends sales training activities., • Trains new recruits, • Maintains knowledge of current collections and press releases, • Is a team player that develops constructive and cooperative working relationships with others, • Energetic, shows initiative and motivate the team, • People-oriented person, • Fluent in English. Other languages would be a plus **Please apply with CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Main purpose of the role: • FCA Certified role as a Relationship Manager principally covering Global Alternative Asset Managers/ Financial Sponsors as well as broader Fund Managers (e.g. Hedge Funds and Real Money Asset Managers), • The role will report to the Head of NBFI, UK, • The Relationship Manager bears comprehensive responsibility for the client relationship and actively controls the operational and/or strategic relationship with the customer and is responsible for the profitability of the customer relationship, taking into account the client’s needs as well as revenue, risk and profitability aspects. Key activities: • Proactively assume responsibility for business development/ retention, management of key risks and serve as the point of escalation for the client portfolio., • Develop and implement forward- looking focused strategies for the client portfolio, • Drive, coordinate and implement all business development sales activities towards the client in collaboration with other departments and international locations., • Assume responsibility of key risks including, but not limited to, credit risk, operational risk, compliance risk business risk, reputational risk, ESG risks and country risk - as part of the role as "First Line of Defense"., • Assume coverage of clients within other NBFI sectors in order to broaden expertise, provide cross- coverage for contingency purposes and promote collaboration across the team, • Develop, coach and support junior members of the team. Key requirements: • College- or University Degree (or Higher post graduate qualification), • FCA approved CISI Regulations and Securities certificates (preferred if already held), • Proven track record of at least 5 years’ experience in similar or related role, • Experienced in client coverage and/or specialist product knowledge relevant to Global Alternative Asset Managers/ Financial Sponsors, Hedge Funds and Real Money Asset Managers, • Good level of core product knowledge including (but not limited to) Fund Financing (Subscription Financing, NAV Financing, ABL), Global Markets, Structured Solutions, and Transactional Banking., • Knowledge of credit and KYC related risks and mitigants as well as familiarity with relevant regulations (local and international), • Excellent communication skills – both written and verbal, • Strong analytical skills – with the ability to gather, analyse and interpret large data sets, • Robust problem-solving skills and ability to think critically, • Ability to work independently and collaborate within a team, • Proficiency in Microsoft Office tools, particularly Microsoft Excel and Powerpoint, • Fluent English speaker

Endava is a global technology consultancy that helps organizations accelerate digital transformation by combining deep industry expertise with cutting-edge engineering. It partners closely with clients to design, build, and run innovative software solutions that drive business growth, improve customer experiences, and create lasting value. Known for its agile mindset, collaborative culture, and strong focus on people, Endava works across sectors such as financial services, payments, retail, mobility, and healthcare, delivering impact through smart use of cloud, data, AI, and modern platforms. Job Description This is a strategically pivotal role for Endava and our future growth strategy. Endava is seeking a dynamic, highly motivated and commercially astute global alliance manager. One that loves building business plans and driving revenue growth with a diverse portfolio of partners. This is an exciting time to join our expanding team where partnerships are a core part of our DNA. A critical leader in our team, you will own the strategic growth plan and engagement program across circa 5 key partnerships in your portfolio: enabling repeatable growth campaigns, fostering sales engagement and targeted client engagements – delivering circa £25m+ in revenue. The ideal candidate is a strategic thinker with strong relationship management skills, commercial acumen and the ability to influence stakeholders across multiple geographies and business functions. You will also have a real passion for engaging and inspiring clients on the art of the possible to help them achieve transformational outcomes. Candidates with distinct proposition development skills and experience would be perfect for this role, crafting interesting ways to differentiate and win. You will join a strong, high-performing global alliances function that shares best practice across our entire partner ecosystem, inspiring one another to achieve commercial goals. Key responsibilities for this role include: Strategic partnership development and management • Define and execute global Partner growth strategies aligned to Endava’s industry verticals., • Identify, prioritise and onboard high-value strategic partners – driving growth across a portfolio of partners to achieve £5m+ in annual revenue per partner., • Build joint business plans with clear measurable pipeline and revenue targets., • Partner with Industry Managing Directors to embed Commercial Partners into vertical GTM plans., • Define and launch targeted growth programs focused on priority industries and accounts., • Develop industry-specific propositions and accelerators leveraging partner technology and Endava capabilities., • Support strategic bids and pursuits by integrating partner innovation, funding opportunities, and differentiation into client proposals., • Collaborate with Alliance Marketing to execute joint campaigns, industry events, co-branded thought leadership, client case studies., • Drive cross-industry collaboration where ecosystem capabilities (e.g., Payments, Platforms, Digital Experience) act as horizontal enablers., • Proactively lead and manage all growth programs for commercial partners globally, operationally connecting Endava leadership and sales with their counterparts., • Play an expert role in supporting strategic deals, bringing partner innovation to our client teams and client executives., • Measure, monitor and drive alliance revenue and order book targets, managing and supporting pipeline growth, reporting to executives., • Identify new opportunities for expansion across industries and regions., • Be accountable for end-to-end partner success, through enablement, training certification programs across sales, delivery, CTO and strategic cloud and AI pods., • Partnering with our global delivery locations will be key for maintaining and enhancing our certifications and competencies. Qualifications Bachelor’s degree educated, with additional professional qualifications. Desired Attributes • Strategic thinker who turns vision into execution., • Results-driven, focused on building win-win partnerships., • Thrives in fast-paced, high-growth environments., • Strong communication and presentation skills, confident with C-level engagement., • Proven sales and partnership leadership experience., • Demonstrated ability to engage and influence C-suite stakeholders., • Strong technical and commercial acumen across major technology partners., • Experienced in complex, matrix environments; delivers against targets., • Track record of developing emerging markets and leading global partner business plans., • High emotional intelligence with sound judgment and problem-solving skills., • Comfortable managing high-volume workloads., • Able to balance strategic and tactical priorities., • Collaborative leadership style and effective team player., • Excellent written and spoken English. Additional Information Additional information Discover some of the global benefits that empower our people to become the best version of themselves: At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

Realize your potential by joining the leading performance-driven advertising company! We’re seeking a dynamic and results-obsessed Senior Account Manager to spearhead some of our most critical direct brand relationships within the highly competitive UK market. You’ll be the strategic linchpin, empowering brands to achieve performance at scale through our comprehensive, end-to-end service. This isn’t just a client role; it’s a chance to shape the future of our most vital UK partnerships, driving transformative growth, as well as identifying and managing long term strategic partnerships, consistently unlocking new business opportunities. Success in the role is based on driving QoQ and YoY growth across your individual BoB, both managing and recommending strategies for improved campaign performance. Acknowledging platform and vertical trends to support day to day meetings, QBRs and news business pitches. We operate in a matrixed environment, with support from a skilled team of account managers, media planners, creative strategists and brand development leaders. Our culture and win-win approach to partnerships demand that a successful candidate will bring passion, accountability and a sense of professional urgency to work every day. To thrive in this role, you’ll need: • Proven Experience: 6+ years of experience in a results-driven, client-facing role within digital marketing, with a portfolio of successful brand case studies., • Performance-Driven Mindset: A strong understanding of KPI-based campaign management and optimization, with a track record of exceeding client goals., • Revenue forecasting: Expertise in pipeline development and precise forecasting, driving predictable revenue growth, • Industry Expertise: In-depth knowledge of the UK digital ecosystem and media landscape, with a genuine passion for online marketing., • Brand Portfolio Management: Experience managing diverse brand portfolios across different verticals, prioritizing clients based on potential and driving portfolio growth., • Scalability & Innovation: A keen ability to identify and articulate opportunities for clients to achieve significant scale., • Analytical Prowess: Exceptional analytical skills, with the ability to translate data into actionable insights and reports., • Relationship Mastery: Outstanding relationship management and customer-facing skills, with the ability to build rapport and trust with clients., • Technical Aptitude: Excellent technological skills or the ability to quickly learn and master new technologies., • Flexibility & Adaptability: The ability to thrive in a fast-paced, dynamic environment., • Communication Skills: Excellent written and verbal communication skills in English., • Strategic Partnership Management: Act as a trusted advisor to our top clients, understanding unique needs and objectives. You’ll develop and execute tailored strategies to drive growth, scale campaigns, and ensure alignment with client KPIs., • Strong Sales Mindset: Experience in initiating and building strong client relationships with an eye toward uncovering new business possibilities within existing BoB, • Data-Driven Insights & Strategy: Dive deep into campaign data, uncovering actionable insights and creating compelling reports that demonstrate the value of the Taboola platform. Using insights to guide strategic recommendations and optimize campaign performance., • Client Empowerment & Education: Proactively educate clients on best practices, new product features, and optimization strategies. You’ll empower them to become experts on our platform and achieve their campaign goals., • Technical Support & Campaign Management: Provide first-level technical support, assisting with campaign setup, conversion tracking, and targeting. You’ll also collaborate with our Ad Ops team to resolve complex technical issues., • Growth & Expansion: Identify and capitalize on opportunities to upsell and cross-sell our products and services, driving revenue growth through new product adoption and international expansion., • Relationship Building & Advocacy: Conduct regular client meetings, QBRs, and vertical roadshows, building strong relationships with key stakeholders from day-to-day contacts to C-level executives., • On-Site Collaboration & Client Engagement: Spend dedicated time, fostering deeper relationships and providing real-time support. Attend industry events and social gatherings, representing our company as a key marketing partner. If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about: • Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture., • Well-being: Enjoy a range of locally relevant benefits and workplace perks., • Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired. Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.- Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale. #LI-LG1 #LI-Hybrid

Role overview: We are seeking a dynamic and relationship-driven Account / Relationship Manager - Sales to manage and grow our existing portfolio of partners and clients across the UK & Europe. This role is pivotal in deepening strategic relationships, driving revenue growth, and ensuring client success across TerraPay's suite of payment solutions. How you will create impact: The Relationship Manager will significantly impact TerraPay's growth and presence across the UK/Europe market through the following key responsibilities: • Relationship Management, • Manage a portfolio of clients with overall accountability for your clients end to end lifecycle with TerraPay, • Revenue generation & overall growth - Identify growth opportunities within accounts and lead commercial negotiations, • Develop account plans to drive upsell, cross-sell, and renewal strategies, • Customer satisfaction & retention, • Build trusted relationships with key stakeholders across client organizations up to and including C Suite, • Act as the primary point of contact for client escalations, feedback, and strategic discussions, • Feedback and Strategy Adjustment: Providing actionable insights and feedback to the wider business about pipeline status, performance metrics, and strategic adjustments., • Communication Facilitation: Strengthening the connection between customers and TerraPay's back-office services to streamline communication and resolve issues effectively., • Performance Monitoring, • Track account performance metrics (volumes, revenue, margins), • Collaborate with internal teams (Product, Operations, Compliance) to ensure service excellence, • Market Intelligence, • Stay updated on industry trends, competitor activities, and regulatory changes in the region, • Provide feedback to internal teams to influence product roadmap and go-to-market strategies, • A thorough understanding of the FX market and how it influences the remittance industry, • Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities., • 15+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales., • Preferred direct experience selling to Enterprise-grade clients such as major Money Remittance Operators, PSPs, Fintechs , traditional or challenger Banks. Degrees -University Degree CRM Savvy: You're a CRM whiz. If it's not in your toolkit, it should be!, • Flexibility & Ownership: You're adaptable, self-motivated, and take full ownership of your tasks., • Team Spirit: You thrive in a team environment and are open to change but can also handle working independently., • Customer & Market Centric: You've got a strong grasp of customer needs, market dynamics, and industry requirements., • Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here. Our culture & core values: At TerraPay, we don't just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities. Explore more vacancies here. Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn.

About Stop Scams UK Stop Scams UK is an industry-led collaboration between financial services, telecoms and tech sectors to build solutions to stop scams before they cause harm. Our members include Google, Meta, most of the UK’s big retail banks, and several major telecoms companies. We are a sector-neutral, not-for-profit private company, funded by our members; and with the support of Ofcom and the Financial Conduct Authority. Our work stops scams through our product delivery and leadership; R&D to find new ways to stop scams; and wider stakeholder engagement. About the role We are seeking a Technical Account Manager to lead collaborative data sharing initiatives. It involves working closes with our member organisations across banking, technology, and telecommunications sectors. You’ll be the primary operational contact, shepherding data projects from kick-off through completion. It involves earning the trust and respect necessary to be able to be able to push participants forward, politely but firmly. You’ll need to be very organised, juggling many balls. You’ll need the data skills to handle data and run basic analysis. You’ll be expert in Excel, and ideally know other tools like SQL, R or Pandas. Finally, you’ll need to report and communicate progress consistently, clearly and confidently. You’ll need to combine skills in managing relationships, with those of project management and of data handling. You’ll be measured on the progress and impact. It’s a high-impact role in a meaningful space, ultimately helping people. The role would suit someone who creates self-imposed pressure to deliver results. The team at Stop Scams UK is small, non-political and very supportive, but there are no passengers. Purpose of the role • Run pilot projects end‑to‑end: keep participant firms on track, gather data & feedback, report back clearly., • Pilots delivered on time, with actionable insights., • Clean, analysable data received from participants., • Clear, routine updates to member firms and internal stakeholders., • Relationship management across banking/tech/telco member firms; be their primary operational contact., • Pilot delivery: plan, schedule, track tasks & dependencies; chase actions; manage risks/issues., • Data handling: receive data securely; validate schemas; clean/transform; document data lineage., • Analytics: run basic analyses using Excel and ideally other tools (e.g., SQL/Python/R or BI tools like Power BI/Tableau), build light dashboards/queries., • Reporting: concise progress updates; insights summaries; readouts to steering groups; maintain actions., • Feedback loop: capture participant feedback; synthesise learnings; feed into next‑step recommendations., • Strong relationship-building skills: a “people person”, persistent yet likable., • Project and account management abilities: Experience in managing projects end-to-end, driving initiatives forward, and coordinating with multiple teams and external members is crucial. Experience in client or customer success, or technical account management, is beneficial., • Basic analytical and data handling skills: ability to check and handle data, spot inconsistencies, and perform basic analyses. Expertise in Excel, and familiarity with other tools such as SQL, R and/or Pandas (Python), is required. Advanced statistical modelling or data science is not required., • Experience with regulated industries or tech/finance companies: Having worked in or with companies in banking, tech, or other regulated environments is seen as a plus., • Attention to detail: The candidate should be organized, able to spot and address data and process errors early, and ensure accuracy in documentation and communication., • Professional confidence: Enough experience (several years) to interact credibly with senior stakeholders and drive the process, ideally with 6+ years in similar professional environments., • Mindset: Curious, persistent in moving projects forward, and comfortable taking ownership of issues and solutions. Reports to SSUK Chief Product Officer Terms Permanent, full-time. Hybrid; with an expectation of in-person attendance in central London (including at our office near London Bridge) at least two days per week. Benefits • Vitality health insurance, • Life Insurance and income protection, • 28 days’ holiday plus UK bank holidays, • Company pension scheme with employer contribution

LOCATION MANAGER We are incredibly excited to announce that Trotters Childrenswear & Accessories is opening a brand-new store at St. Pancras International, one of London’s most iconic and dynamic destinations. This will be our first step into travel retail, making it a truly special moment for the business. St. Pancras welcomes millions of visitors each year, from London commuters to international travellers arriving from across Europe. It’s a fast-paced, vibrant environment and an incredible opportunity to introduce Trotters to a global audience of families and gift buyers. We are now looking for passionate people to help bring this exciting new store to life, and recruiting for Management Positions. Travel retail is a unique and energising trading environment. No two days are the same, customers may be preparing for a special family visit, buying a last-minute gift before boarding a train, or discovering Trotters for the very first time. It’s a place where great service, energy and teamwork truly shine. This is a rare opportunity to be part of launching a brand-new store, shaping the culture, building a new team and helping define what success looks like in this exciting environment. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Location Managers are the inspiration and driving force behind our teams - leveraging our five pillars of retail excellence to lead their locations with entrepreneurial flair and commercial brilliance. As a Location Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints. MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Location’s performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Significant experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Role Overview: The Senior Relationship Manager (RM) role within this team is to build and acquire highly proactive, long-term, internal and external business relationships to grow and develop a portfolio of clients that generate sustained revenue. A key element of this role is the RM engaging with our existing Zenith Group business. The Senior Relationship Manager will use their experience and knowledge to help clients manage their investments, and wider wealth management and banking needs. Role Responsibilities: Principal Accountabilities Management - Build, Retain and Manage a Portfolio of Clients: New business origination via Referral Programme leveraging the operating business model: Identify, develop and secure new relationships with a range of Zenith UK and Zenith Group partners across the target jurisdictions or geographies to increase new client acquisitions. Understand Zenith UK “Value Proposition” to increase business flow. The role holder will be responsible for maintaining regular proactive contact and rapid reaction to client approaches and where needed, provide support to existing clients in retaining revenue streams. The role holder will develop relationships with other parts of Zenith Group to ensure clients are managed in the most appropriate way. In doing this, they will have joint responsibility with internal colleagues for the end to end client experience, ensuring client satisfaction. The RM will also lead initiatives with external business introducers, trade associations, solicitors and accountants assuring that all commercial activity is coordinated and supervised by their line manager. Key accountabilities – production New business origination: • Identify, develop and win new relationships through personal and client referrals, and Zenith Group internal networks including Business Development and onshore (Africa) colleagues, • Achieve personal targets for new clients, assets and revenues, • Actively refer relevant business to other parts of Zenith UK and the wider Zenith Group Financial Solutions: Provide Innovative and world class financial solutions to meet client needs including: • Banking: offer full range of banking and deposit services, • Balance sheet: offer banking, credit and FX products to support a wide range of clients’ needs, • Wealth Advisory: identify wealth and tax planning needs referring these clients to Zenith’s preferred partners so that experts in fiduciary solutions, wealth planning and structuring services plus trusts and estate planning can meet our clients’ needs and expectations, • Investment Management: offer a range of services depending on client demands, including modelled bespoke discretionary and advisory portfolios solutions outsourced by Zenith through preferred partners Key accountabilities Sales management and Financial Performance • Achieve and exceed asset, revenue and margin targets with the balance of affordability, cost discipline and risk & control management, • Developing and executing the strategy and driving consistent, high quality delivery. The RM is the implementer of change through client needs analysis, business prioritization, and resource management, • Actively drive own Business Plan revenue and asset gathering through effective sales management., • Actively support the acquisition, servicing, development and retention of clients to achieve the business plan, • Take ownership for the monitoring of own risk asset portfolio, • Lead by example meeting all governance standards, • Identify commercial opportunities and implement solutions that enhance the client experience, • Inform senior management of opportunities and threats within the business environment Business Assurance • Ensure effective governance; consistently meeting fiduciary and regulatory expectations, • Contribution to create an understanding of, and culture in the Wealth Management Team, of the right way to do business, driving performance excellence in Business practices and measure, and maintaining high standards of adherence to policies and procedures, • Display appropriate skills as well as the technical knowledge to act as a competent RM according to FCA Approved Persons, • Ensure conformance with applicable standards, and effective remediation, management and escalation of any issues through applying an appropriate risk-based approach. Areas of focus include: • Client due diligence and on-board, • Client relationship management, • Record keeping, through the adoption of CRM, • Client reviews, • Quality assessments, • Client order execution, • Complains handling, • Regulatory compliance (including but not limited to Treating Customers Fairly, Know Your Customer, suitability and appropriate documentation), • Training & Competence, inclusive attending all mandatory training, FCA registration and adherence with internal and external policies Client Experience • Drive a client-centric culture by ensuring that the Wealth Management Team delivers an exceptional client experience, • Promote Zenith products and services based upon an in-depth understanding of client’s needs Internal Relationship Management Develop relationships & cross selling opportunities with other departments of Zenith Group to ensure clients are managed and new opportunities developed in the most appropriate way, enabling effective management of clients as required. In doing this, have joint responsibility with internal colleagues for the end-to-end client experience, ensuring client satisfaction. Proactively engage with the business when required to support any business and change management. Clients (Internal and External) In this role, the Senior Relationship Manager will build and manage portfolios of up to c.100 clients whose value held with Zenith UK are above £50k. Internal stakeholders included. To execute and deliver on Zenith Group operating model we need to work as one single cross-business Team. Regulatory Responsibilities Compliance with the FCA/PRA’s Individual Conduct Rules as outlined below in this job description. Skills/Knowledge Required: Professional/technical experience • Broad experience of the financial services industry, particularly in the areas of retail regulated products and services to high network customers, and asset management, • Strong relationship skills with experience of managing and handling sophisticated needs of individuals and families, • Experience of building a client-base using internal and external networks, • Effective in gaining an in-depth understanding of client needs and advising on a diverse range of wealth management solutions, • Detailed regulatory knowledge of the UK regulatory requirements and an overall understanding of the business impact of the regulatory environment, • Full compliance with the FCA’s statements of Principle for Code of Practice for Approved Persons, • Evidence competence in performing the controlled function Academic and professional qualifications • Educated to a degree level, • Minimum of 5 years work experience in similar or related role, • Hold appropriate professional qualifications as an FCA Approved Person and to be compliant with requirements under RDR Personal attributes • Excellent interpersonal and communication skills, • An excellent command of the English language with strong written and verbal communication skills and be able to communicate effectively across all levels. A numeric aptitude is desirable., • Entrepreneurial spirit but also with a collegiate approach, • Embraces challenge and an evolving/changing environment, • Constructive approach with the ability to relate to and accommodate a diverse range of personalities, • Role model in the management and potential for leadership of people, • Client focused in all activities, • High levels of integrity and able to quickly form positive working relationships with others, • Organised and disciplined in approach This is a permanent position paying up to £85,000 based on experience

Puma Investments are looking for a Business Development Manager to join our team in London. Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact. Within this role, you will work as part of the overall Business Development team, playing a crucial part in raising the profile of Puma Investments and our range of investment offers. The primary focus will be on developing existing and new relationships with UK Financial Advisers in the western Home Counties (predominantly Hertfordshire, Middlesex and Surrey). This role is a Certified role under the FCA’s Senior Managers and Certification Regime (SM&CR). This means you will be subject to some regulatory background checks before you start in role and evidence of your qualifications will also be required where necessary. Role Responsibilities: • Work closely with the regional Internal BDM to provide ongoing support, assistance and exceptional customer service for our clients, both current and prospective, • Build and deliver the business plan for the region, • Responsible for promoting and fundraising for Puma Investments’ range of offerings, including VCT, EIS and IHT offers through proactive measures to increase fundraising through proactive measures including conducting face to face meetings, hosting training events such as workshops and seminars and executing any initiatives agreed with the Head of Business Development, • Work with the regional Internal BDM to handle incoming queries (in meetings, on phone calls or via email) from financial intermediaries, actioning as appropriate, • Attend and speak at roadshows and events, acting as an ambassador for Puma Investments, • Gather feedback via the adviser market to help develop new products and campaigns, • Work closely with the Client Relations, Operations (Client Onboarding and Fund Operations & Data), and Marketing teams to facilitate the best support possible for our primary clients Experience Required: • Demonstrable experience in a sales role, specifically focused on investment products, • Experience working with intermediaries, particularly IFAs, ideally in respect of tax-efficient products, • Excellent client relationship management and interpersonal skills, with the motivation and ability to deliver exceptional customer service, • High quality consultative sales skills and approach, • Ability to build and grow own bank of clients (advisers), • Possess a drive and attitude to excel in a high-performing sales-based environment whilst maintaining high levels of client service and integrity demonstrated across the business, • Interest in self-development, continually looking for ways to improve and develop individually and the business, • An ability and appetite to learn a new product set, • Experience of using CRM systems, Excel and PowerPoint Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Collaborative and approachable, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical, • Inquisitive, keen to understand ‘why?’ About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £2 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

Role : Associate Manager - Client Services/ Associate Director of Sales Technology : Sales and Client Relationship Management - Telcom domain Location : London, UK Compensation : Competitive (including bonus) Telco domain experience is preferred. What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Telecom, • Strong Business Development (HUNTING current accounts) / Relationship management / Account management is required, • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Service Relationship Manager Salary Range: 80,000.0 GBP - 90,000.0 GBP Location: Watford 4 days/week in office Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment., • Experience managing complex, mission-critical B2B technology services, ideally in regulated or high-availability environments., • Comfortable working across technical teams, with a good understanding of software platforms, infrastructure and operational support models., • Proven ability to build trusted customer relationships and operate confidently with senior stakeholders., • Strong analytical skills, able to interpret service data and turn insight into improvement actions., • Excellent communication and stakeholder management skills., • Fluent in English, both written and verbal., • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning the end-to-end service relationship with assigned customers, acting as the single point of accountability for service quality, performance and continual improvement. Operating within an ITIL-aligned service management framework, you will work closely with customers and internal teams to ensure services are delivered in line with agreed SLAs, drive continual service improvement (CSI), and build trusted, long-term partnerships based on transparency and outcomes. Own and manage the service relationship with assigned customers, acting as the primary point of contact for all live service matters. • Represent the customer within Scientific Games, ensuring service performance, risks and improvement opportunities are clearly understood and acted upon. • Lead and maintain ITIL-based service governance, including service reviews, SLA reporting, KPI tracking and escalation management. • Develop, agree and track Continual Service Improvement (CSI) plans, driving measurable improvements in service quality, resilience and customer satisfaction. • Coordinate with internal teams across service operations, engineering, infrastructure, testing and delivery to resolve incidents, problems and service risks. • Ensure timely and effective handling of incidents, problems and major service events, including customer communication and post-incident reviews. • Monitor service performance trends and proactively identify risks, dependencies and improvement opportunities., • Support service onboarding, transitions and changes, ensuring customers experience smooth and controlled service evolution.

About the Role: We are seeking an experienced and motivated Project Manager with a strong background in underground cable systems. This role combines technical project management with marketing and sales responsibilities, offering a unique opportunity to contribute to both the delivery and growth of our business. Key Responsibilities: Project Management: • Plan, coordinate, and manage underground cable system projects from initiation to completion., • Oversee design reviews, procurement, installation, testing, and commissioning activities., • Ensure compliance with technical standards, safety regulations, and client specifications., • Manage project schedules, budgets, and resources to achieve successful delivery., • Liaise with clients, subcontractors, and internal teams to maintain effective communication throughout the project lifecycle. Marketing & Sales: • Support the development of business opportunities within the power cable industry., • Prepare and deliver technical and commercial proposals to clients., • Conduct market research and identify potential clients or projects., • Collaborate with the management team on marketing strategies, promotional materials, and customer relationship management., • Participate in exhibitions, tenders, and client meetings to promote company capabilities. Qualifications & Skills: • Bachelor’s degree in Electrical Engineering or a related discipline., • Minimum of 5 years’ experience in underground cable system projects (132kV and above preferred)., • Strong understanding of project management principles and power transmission systems., • Experience in business development, sales, or marketing within the energy or engineering sector is an advantage., • Excellent communication and presentation skills., • Strong organisational skills with attention to detail and the ability to manage multiple priorities., • Proficient in MS Office; experience with project management tools is a plus. Salary: £90,000 - £95,000 D.O.E Candidates must be UK based to be considered and no visa sponsorship is provided for this role.

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Role Overview: The Senior Relationship Manager (RM) role within this team is to build and acquire highly proactive, long-term, internal and external business relationships to grow and develop a portfolio of clients that generate sustained revenue. A key element of this role is the RM engaging with our existing Zenith Group business. The Senior Relationship Manager will use their experience and knowledge to help clients manage their investments, and wider wealth management and banking needs. Role Responsibilities: Principal Accountabilities Management - Build, Retain and Manage a Portfolio of Clients: New business origination via Referral Programme leveraging the operating business model: Identify, develop and secure new relationships with a range of Zenith UK and Zenith Group partners across the target jurisdictions or geographies to increase new client acquisitions. Understand Zenith UK “Value Proposition” to increase business flow. The role holder will be responsible for maintaining regular proactive contact and rapid reaction to client approaches and where needed, provide support to existing clients in retaining revenue streams. The role holder will develop relationships with other parts of Zenith Group to ensure clients are managed in the most appropriate way. In doing this, they will have joint responsibility with internal colleagues for the end to end client experience, ensuring client satisfaction. The RM will also lead initiatives with external business introducers, trade associations, solicitors and accountants assuring that all commercial activity is coordinated and supervised by their line manager. Key accountabilities – production New business origination: • Identify, develop and win new relationships through personal and client referrals, and Zenith Group internal networks including Business Development and onshore (Africa) colleagues, • Achieve personal targets for new clients, assets and revenues, • Actively refer relevant business to other parts of Zenith UK and the wider Zenith Group Financial Solutions: Provide Innovative and world class financial solutions to meet client needs including: • Banking: offer full range of banking and deposit services, • Balance sheet: offer banking, credit and FX products to support a wide range of clients’ needs, • Wealth Advisory: identify wealth and tax planning needs referring these clients to Zenith’s preferred partners so that experts in fiduciary solutions, wealth planning and structuring services plus trusts and estate planning can meet our clients’ needs and expectations, • Investment Management: offer a range of services depending on client demands, including modelled bespoke discretionary and advisory portfolios solutions outsourced by Zenith through preferred partners Key accountabilities Sales management and Financial Performance • Achieve and exceed asset, revenue and margin targets with the balance of affordability, cost discipline and risk & control management, • Developing and executing the strategy and driving consistent, high quality delivery. The RM is the implementer of change through client needs analysis, business prioritization, and resource management, • Actively drive own Business Plan revenue and asset gathering through effective sales management., • Actively support the acquisition, servicing, development and retention of clients to achieve the business plan, • Take ownership for the monitoring of own risk asset portfolio, • Lead by example meeting all governance standards, • Identify commercial opportunities and implement solutions that enhance the client experience, • Inform senior management of opportunities and threats within the business environment Business Assurance • Ensure effective governance; consistently meeting fiduciary and regulatory expectations, • Contribution to create an understanding of, and culture in the Wealth Management Team, of the right way to do business, driving performance excellence in Business practices and measure, and maintaining high standards of adherence to policies and procedures, • Display appropriate skills as well as the technical knowledge to act as a competent RM according to FCA Approved Persons, • Ensure conformance with applicable standards, and effective remediation, management and escalation of any issues through applying an appropriate risk-based approach. Areas of focus include: • Client due diligence and on-board, • Client relationship management, • Record keeping, through the adoption of CRM, • Client reviews, • Quality assessments, • Client order execution, • Complains handling, • Regulatory compliance (including but not limited to Treating Customers Fairly, Know Your Customer, suitability and appropriate documentation), • Training & Competence, inclusive attending all mandatory training, FCA registration and adherence with internal and external policies Client Experience • Drive a client-centric culture by ensuring that the Wealth Management Team delivers an exceptional client experience, • Promote Zenith products and services based upon an in-depth understanding of client’s needs Internal Relationship Management Develop relationships & cross selling opportunities with other departments of Zenith Group to ensure clients are managed and new opportunities developed in the most appropriate way, enabling effective management of clients as required. In doing this, have joint responsibility with internal colleagues for the end-to-end client experience, ensuring client satisfaction. Proactively engage with the business when required to support any business and change management. Clients (Internal and External) In this role, the Senior Relationship Manager will build and manage portfolios of up to c.100 clients whose value held with Zenith UK are above £50k. Internal stakeholders included. To execute and deliver on Zenith Group operating model we need to work as one single cross-business Team. Regulatory Responsibilities Compliance with the FCA/PRA’s Individual Conduct Rules as outlined below in this job description. Skills/Knowledge Required: Professional/technical experience • Broad experience of the financial services industry, particularly in the areas of retail regulated products and services to high network customers, and asset management, • Strong relationship skills with experience of managing and handling sophisticated needs of individuals and families, • Experience of building a client-base using internal and external networks, • Effective in gaining an in-depth understanding of client needs and advising on a diverse range of wealth management solutions, • Detailed regulatory knowledge of the UK regulatory requirements and an overall understanding of the business impact of the regulatory environment, • Full compliance with the FCA’s statements of Principle for Code of Practice for Approved Persons, • Evidence competence in performing the controlled function Academic and professional qualifications • Educated to a degree level, • Minimum of 5 years work experience in similar or related role, • Hold appropriate professional qualifications as an FCA Approved Person and to be compliant with requirements under RDR Personal attributes • Excellent interpersonal and communication skills, • An excellent command of the English language with strong written and verbal communication skills and be able to communicate effectively across all levels. A numeric aptitude is desirable., • Entrepreneurial spirit but also with a collegiate approach, • Embraces challenge and an evolving/changing environment, • Constructive approach with the ability to relate to and accommodate a diverse range of personalities, • Role model in the management and potential for leadership of people, • Client focused in all activities, • High levels of integrity and able to quickly form positive working relationships with others, • Organised and disciplined in approach This is a permanent position paying up to £85,000 based on experience

Sales Development Associate - Dutch Speaker • As a Dutch-speaking Sales Development Associate (SDA), you should be enthusiastic about learning the fundamentals of sales and generating qualified leads for our sales teams. This role is a precursor to being promoted to a Business Development Representative where you will receive continuing sales education, learn how to prospect for the different selling departments at Park Place Technologies, and gain more insight into all of the products and services we offer our prospective and existing customers. The Business Development Representative role is the step before an account manager role. Time in the Sales Development Associate role is generally 3 to 4 months. What you’ll be doing: • Learn about Park Place Technologies, our portfolio of offerings and how to articulate our value proposition to prospective customers., • Leverage prospecting techniques such as cold calling, emails, calendar invites, and social media to generate qualified leads and schedule discovery calls for members of our different sales teams., • Receive training on how to use our sales engagement tools, our customer relationship management system, internal resources, as well as other tools for identifying and engaging potential customers., • Learn how to build targeted prospecting lists, craft outbound messaging, identify influencers and key decision makers, and discover opportunities for Park Place Technology to earn new and additional business., • Participate in daily training sessions covering technology, sales skills, and mock prospecting engagements to develop your understanding of our business and how to identify qualified selling opportunities., • Learn how different parts of the organization work together to support our internal and external customers., • Develop strong organizational skills and managing your daily active to achieve defined performance metrics., • Leverage your Dutch-speaking skills to win new business in the Benelux region, • Other duties and activities as assigned. What we’re looking for: • 0-6 months of related professional development experience that may include the following: internship, professional group in school, sales business development, marketing, lead generation and/or prospecting (preferred)., • Fluency both spoken and written in the Dutch Language In the last 10 years, Park Place has: • Grown from 200 employees to over 2,300, • Acquired and successfully integrated 25 companies, • Heavily expanded its service portfolio to include Parkview Managed Services, Professional Services, Curvature Hardware and Entuity Software, • Grown to supporting customers in over 190 countries Top Rated Benefits for the UK: • Enhanced Maternity and Parental Leave, • Fitness Reimbursement, • Competitive Holiday allowance, • NEST pension Scheme, • Annual Profit Sharing Bonus, • Electric Car Scheme, • Private BUPA Medical Insurance, this can be extended to some family members and also covers Dental and Vision., • Life Insurance

CST Training LTD, a leading UK-based training company renowned for its commitment to excellence and rapid expansion, We are currently seeking a B2B Business Development Lead. This role is essential for supporting CST's mission to deliver innovative, wise, and straightforward training solutions, contributing to our outstanding reputation for reliability and quality. Reporting To Sales Manager Salary Base £30,000 - (OTE £45,000) Role Purpose The B2B Business Development Team Lead is responsible for driving revenue growth across CST Training’s business-to-business portfolio. This role combines hands-on new business development with leadership of a small team of Business Development Executives. The postholder will set direction, coach performance, and ensure consistent execution against sales targets while building strong, long-term relationships with employer clients. Key Responsibilities Sales & Revenue Growth • Own and deliver B2B sales targets in line with company growth objectives., • Identify, target, and win new employer clients across relevant sectors., • Develop and execute account strategies to grow existing B2B relationships., • Manage the full sales cycle from lead generation through to close and handover., • Lead, motivate, and coach a team of Business Development Executives., • Set clear individual targets and KPIs aligned to overall business goals., • Conduct regular 1:1s, performance reviews, and pipeline reviews., • Support onboarding and ongoing training for new and existing team members., • Contribute to the wider B2B sales strategy for CST Training., • Analyse market trends, competitor activity, and customer needs., • Work with senior stakeholders to shape sector-specific propositions. Essential • Proven experience in B2B sales or business development, ideally within training, education, or a service-based environment., • Demonstrable success in meeting or exceeding sales targets., • Experience leading, coaching, or mentoring a sales or business development team., • Strong negotiation, communication, and presentation skills., • Confident using CRM systems and sales reporting tools., • Understanding of employer engagement within regulated or compliance-led sectors., • Results-driven with a strong commercial mindset., • Motivational leader who leads by example., • Resilient, proactive, and comfortable working in a fast-paced environment., • Commission Structure, • Bonus, • Car Parking, • Enhanced Holiday

Job description – Customer Success Manager Job Title: Customer Success Manager Location: Orpington, UK (BR6 8NL) Company: Selectamark Security Systems plc Lead the Future of Customer Success at Selectamark Are you an outcome-driven professional passionate about client satisfaction, operational delivery, training excellence, and new technology? Selectamark Security Systems plc—the UK’s leading provider of forensic DNA marking, asset tracking, and command and control solutions—is looking for a Customer Success Manager to champion onboarding, project execution, training and technical sales support. You'll shape the customer journey from first engagement through long-term success, while advancing customer trust, project delivery and training standards. Why Join Selectamark? • Strategic Role: Help shape and professionalise the customer experience., • Technical Innovation: Work with cutting-edge security and communications systems., • Team Culture: Join a collaborative, mission-driven organisation., • Professional Development: Advance your career through leadership, technology, and CPD-recognised achievements. What You'll Be Doing 1. Customer Success Leadership • Own the post-sale relationship for assigned strategic accounts, ensuring client satisfaction, loyalty, and results., • Deliver a high-touch onboarding experience focused on measurable crime prevention, asset recovery, and community safety outcomes., • Create and manage customer success roadmaps tailored to public sector and corporate objectives. 2. Project Management & Deployment Oversight • Lead the deployment of SelectaDNA, BikeRegister, asset tracking and command-and-control technologies, coordinating all operational phases from kick-off to impact measurement., • Champion the use of the SARA Model (Scanning, Analysis, Response, Assessment) in project planning—aligning security deployments to structured problem-solving best practices used across UK policing., • Manage project documentation, timelines, risk mitigation, and communication between internal teams and external stakeholders. 3. Training Delivery & Enablement • Design and deliver CPD-accredited customer training programmes, enhancing client competence and confidence with Selectamark’s product suite., • Serve as the CPD Training Champion—maintaining compliance with Continuing Professional Development standards and promoting recognised educational value to clients., • Build scalable on-boarding toolkits, training modules, and quick-reference materials for police forces, councils and enterprise clients., • Develop "train-the-trainer" programmes to ensure wide and sustainable internal adoption within client organisations. 4. Technical Sales Support • Act as a trusted technical advisor to Sales and Marketing teams during solution design, particularly for forensic marking solutions, asset tracking technologies, and command and control communications platforms., • Translate technical features into clear operational advantages for policing, security, and commercial settings., • Assist with solution scoping and demonstrations to ensure customer expectations are met and exceeded. 5. Customer Health Monitoring & Growth Enablement • Track customer success metrics (NPS, CSAT, usage engagement) and lead Quarterly Business Reviews (QBRs) for strategic accounts., • Proactively identify up-sell, cross-sell, and renewal opportunities through deep relationship management and outcome achievement., • Drive customer advocacy initiatives, enabling customer success stories, referrals, and public case studies. Who You Are • Customer-Focused: Proven success in customer success management, technical account management, or project delivery., • Experienced Project Manager: Skilled in structured, phased project rollout—ideally with knowledge of the SARA model or similar., • Training Expert: Strong background in training delivery, ideally with CPD-accredited or professional-standard training program experience., • Technical Communicator: Confident handling discussions around security technologies, tracking systems and SaaS platforms., • Organised & Resilient: Highly structured in approach to customer engagements and adaptable to dynamic client environments. What We Offer • Competitive Salary: £45,000 - £50,000, depending on experience., • Benefits Package: 23 days holiday, company pension, and continued training opportunities., • Exciting Growth: Be part of Selectamark’s UK expansion across security and asset protection markets. About Selectamark With 40 years of innovation, Selectamark Security Systems plc is a trusted leader in forensic property marking, crime prevention, and asset registration. Working with UK Police Forces, Local Government and Enterprise Leaders, we remain committed to security excellence and technology innovation. How to Apply: If you are ready to take your customer success career to the next level and join a company that values innovation, integrity, teamwork and excellence, please submit your CV to . Application Deadline: 1 May 2026 (earlier applications will be prioritised) Applicants must have the right to work in the UK. Sponsorship is not available for this role. Proof of eligibility to work in the UK will be required as part of the recruitment process. Selectamark Security Systems plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Selectamark Security Systems plc and help us create a safer world through innovative security solutions! • Connect with Us: Stay updated on our latest news and opportunities by following Selectamark Security Systems plc on LinkedIn.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

SAP Controlling (CO) Implementation Consultant (108705) Role Summary: A Manager in our Technology and Data SAP capability will play a pivotal role in expanding the SAP Finance Practice with a key focus on Management Accounting (CO). He will lead a team of functional consultants to deliver end-to-end solutions that align financial controlling processes with global business objectives within SAP S/4HANA (Public Cloud and on-prem/private cloud). This role involves collaborating with business stakeholders to translate complex requirements into scalable, robust, and compliant SAP solutions, ensuring seamless integration and adherence to SAP best practices. The SAP Controlling Manager will drive the adoption of S/4HANA capabilities, minimize customizations, and ensure alignment with SAP best practices. Key Responsibilities: • Lead fit-to-standard workshops and translate complex business requirements into scalable SAP CO functional designs., • Oversee configuration and maintenance of core CO sub-modules, including Cost Center Accounting (CCA), Profit Center Accounting (PCA), Internal Orders, and Profitability Analysis (CO-PA)., • Manage high-impact areas such as transition to Universal Parallel Accounting (UPA), Product Costing (CO-PC), Event-Based Production Accounting, Material Ledger (ML), and Actual Costing related month-end activities., • Coordinate seamless integration between SAP CO and other modules such as FI, MM, SD, and PP to ensure data integrity across the enterprise., • Drive process improvements by leveraging SAP Best Practices and SAP’s latest S/4HANA innovations (e.g. SAP BTP, AI/ML tools, process mining)., • Act as a trusted advisor to business and IT leadership, communicating complex solution designs and their impact on business outcomes., • Ensure solution integrity across the project lifecycle, from design to go-live, and maintain consistency and cross-functional alignment, • Collaborate with cross-functional teams (functional, technical, data migration, integration, change management) to ensure cohesive solution delivery and business alignment., • Expand the Controlling practice within SAP Finance capability by being an active contributor to Pre-sales pursuits, team building and asset development activities. Required Skills & Experience: Functional & Subject Matter Expertise Skills: • Deep functional expertise in SAP S/4HANA Controlling across sub areas- Product Costing, Cost Center Accounting, Profit Center Accounting, Margin Analysis, Material Ledger and Actual Costing., • Proven experience in designing and implementing integrated end-to-end controlling processes., • Strong understanding of Controlling business processes and SAP S/4HANA capabilities, innovations, and best practices for both public and private cloud deployments., • Good understanding of key master data elements and their functional usage in driving Controlling processes in SAP S4HANA, • Expertise in SAP Activate Methodology and leading fit-to-standard workshops to drive adoption of standard SAP processes. Experience: • Minimum of 10-12 years of SAP ERP experience, with at least 5 years as an SAP Controlling Lead/ Subject Matter Expert., • Experience of working in different roles such as Subject Mater Expert, Advisory, Functional Solutioning, Pre Sales etc., • Completed at least 2-3 full lifecycle S/4HANA implementations (greenfield or brownfield) across various deployment models (either On-premise, private cloud or public cloud)., • Proven track record in leading the design and delivery of complex business process in Controlling leveraging S4HANA solution capabilities, balancing design quality, project practicality, and business outcomes., • Experience in leading customer workshops, defining functional business requirements, and creating detailed functional specifications and process design documents., • Ability to engage with CXO-level stakeholders and translate technical details into business language and value-driven solutions., • Experience in guiding, mentoring, and overseeing delivery teams (onshore and offshore) to ensure high-quality solution delivery., • Well versed with SAP tools for process management, test management, release management etc. Desirable Attributes: • Having a good understanding of public cloud methodology and key public cloud innovations in Controlling, • Having a good understanding of Universal Parallel Accounting as a concept and its implications when transitioning from legacy ECC/Non-SAP environment to S/4HANA., • Exceptional communication, presentation, and client relationship skills, with the ability to simplify complex functional and technical concepts for diverse audiences., • Strong analytical, problem-solving, and troubleshooting abilities, with a keen attention to detail in solution design., • Self-motivated, independent thinker, and driven to achieve success within a customer-centric environment., • Ability to work collaboratively in a team environment and provide mentorship to junior team members., • Comfortable delivering presentations and workshops to client's senior stakeholders and technical teams., • Collaborate with cross-functional teams (functional, technical, data migration, integration, change management) to ensure cohesive solution delivery and business alignment., • Commitment to continuous improvement and staying abreast with the latest SAP S/4HANA and industry trends in Controlling. Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • Birmingham, • London Canary Wharf, • Manchester With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

ompany Overview Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector. Established in 2009 and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries . The company's product portfolio includes advanced lithium iron phosphate (LiFePO₄) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters. Learn more at About the Role: We are seeking a dynamic and results-driven Business Development Manager to lead growth initiatives across the Commercial & Industrial (C&I) and residential energy storage segments in the UK & Ireland region. This role is ideal for a motivated professional with a strong understanding of the renewable energy landscape and a proven ability to drive business development from lead generation through to contract closure and project execution. Key Responsibilities Lead Generation & Prospecting • Identify, develop, and qualify new business opportunities through networking, industry events, trade shows, digital platforms, and referrals., • Design and implement a comprehensive strategy for acquiring C&I and residential energy storage projects., • Cultivate and maintain strong relationships with existing and potential clients., • Prepare and present compelling proposals, bids, and tenders specific to energy storage solutions., • Lead contract negotiations to secure favorable terms in alignment with legal and regulatory standards., • Liaise with engineering, project management, and operations teams to ensure seamless execution and delivery., • Represent the company at industry events, conferences, and forums to build brand presence and strategic connections., • Monitor regulatory updates, market trends, and technological advancements in the energy storage sector., • Analyze competitive positioning and identify new market opportunities to refine go-to-market strategies. Candidate Profile Education & Background: • Exceptional communication and interpersonal skills., • Strong organizational abilities with a strategic mindset., • Fluency in English is required. Proficiency in Mandarin Chinese or another major European language is highly advantageous. Why Join Pylontech? • Innovative Technology: Work with state-of-the-art energy storage solutions, including the FORCE-H and FORCE-L series, known for their high cycle stability and modular design., • Global Impact: Contribute to a company with a significant global presence and a commitment to sustainable energy solutions., • Professional Growth: Opportunities for continuous learning and development in a dynamic and evolving industry., • Collaborative Environment: Be part of a team that values innovation, quality, and customer satisfaction. If you're passionate about renewable energy and have the technical expertise to support cutting-edge energy storage solutions, Pylontech offers an exciting opportunity to advance your career while making a meaningful impact on the future of energy.

About the Role Join the Dsquared2 London Store as a Sales Associate and be part of a dynamic luxury retail environment. You’ll engage with clients, promote the latest collections, and contribute to the store’s success while developing your skills in a fast-paced, fashion-forward setting. Scope • Ensure top level customer service, • Contibute to to the achievement of the store target, ensuring good sales level, • Maintain outstanding store environment and visual merchandising standards, • Contribute to stock activities (deliveries, stock maintenance), • Help to process the e-commerce marketplace orders following the instructions of the Store Manager, • Updated with product information, • Follow company policies and procedures (grooming and uniform guidelines) Tasks • Welcoming customers, • Customer service focus (data collection, recalling and after-sales activities making use of devices provided by the company), • Be always updated about new shipments, • Create a direct customer portfolio, • Take care of business relationship with the customer, • Handle complaints with Senior Manager, • Make best use of the devices provided by the company to accomplish sales goals Skills • IT skills (excel/word), • Solid comunication and interpersonal skills, • Results oriented, • Ability to adapt to the work environment, • Ability to use CRM tools (Customer relationship management), • Deep knowledge in product and inventory, • Ability to adapt and prioritize across multiple tasks The position is open to all candidates. Applications must include consent to the processing of personal data in accordance with the UK GDPR and the Data Protection Act 2018 for recruitment purposes.

SAP Source to Pay Implementation Consultant (108704) Base Location: London, Manchester or Birmingham plus network of 20 offices nationally A Manager in our Technology and Data SAP capability will significantly contribute to expanding the SAP Supply Chain Practice, with a primary focus on the Source-to-Pay (S2P) cycle. This individual will lead a team of functional consultants to deliver comprehensive, end-to-end solutions that streamline procurement and purchasing processes, aligned with global business objectives within SAP S/4HANA (Public Cloud and on-prem/private cloud). The role involves close collaboration with business stakeholders to translate diverse requirements into robust, compliant SAP solutions, ensuring seamless integration with other modules and adherence to SAP best practices. The SAP S2P Manager will champion the adoption of S/4HANA capabilities, minimize customizations, and ensure alignment with industry and SAP procurement best practices. Key Responsibilities: • Lead fit-to-standard workshops and translate complex business requirements into scalable SAP S2P functional designs., • Oversee configuration and maintenance of core S2P sub-modules, including Purchasing, Inventory Management, Invoice Verification, and Supplier Management., • Manage critical areas such as direct and indirect procurement, contract management, self-service procurement, and integration with external systems like SAP Ariba., • Coordinate seamless integration between SAP S2P (MM) and other modules such as FI, CO, SD, and PP to ensure data consistency and process flow across the enterprise., • Drive process improvements by leveraging SAP Best Practices and SAP’s latest S/4HANA innovations (e.g., SAP BTP, AI/ML tools for procurement, process mining)., • Act as a trusted advisor to business and IT leadership, communicating complex solution designs and their impact on operational efficiency and cost savings., • Ensure solution integrity across the project lifecycle, from design to go-live, maintaining consistency and cross-functional alignment., • Collaborate with cross-functional teams (functional, technical, data migration, integration, change management) to ensure cohesive solution delivery and business alignment., • Expand the S2P practice within SAP Supply Chain capability by actively contributing to pre-sales pursuits, team building, and asset development activities. Required Skills & Experience: Functional & Subject Matter Expertise Skills: • Deep functional expertise in SAP S/4HANA Source-to-Pay processes, covering sub-areas such as Procurement, Materials Management (MM), Inventory Management, Invoice Verification, and Supplier Relationship Management., • Proven experience in designing and implementing integrated end-to-end S2P processes., • Strong understanding of procurement business processes and SAP S/4HANA capabilities, innovations, and best practices for both public and private cloud deployments., • Good understanding of key master data elements, including materials, vendors, purchasing info records, and source lists, and their functional usage in driving S2P processes in SAP S/4HANA., • Expertise in SAP Activate Methodology and leading fit-to-standard workshops to drive adoption of standard SAP processes. Experience: • Minimum of 10-12 years of SAP ERP experience, with at least 5 years as an SAP Source-to-Pay (MM/Procurement) Lead/Subject Matter Expert., • Experience of working in different roles such as Subject Matter Expert, Advisory, Functional Solutioning, Pre-sales, etc., • Completed at least 2-3 full lifecycle S/4HANA implementations (greenfield or brownfield) across various deployment models (either On-premise, private cloud, or public cloud)., • Proven track record in leading the design and delivery of complex business processes in Source-to-Pay leveraging S/4HANA solution capabilities, balancing design quality, project practicality, and business outcomes., • Experience in leading customer workshops, defining functional business requirements, and creating detailed functional specifications and process design documents., • Ability to translate technical details into business language and value-driven solutions., • Experience in guiding, mentoring, and overseeing delivery teams (onshore and offshore) to ensure high-quality solution delivery., • Well versed with SAP tools for process management, test management, release management, etc. Desirable Attributes: • Having a good understanding of public cloud methodology and key public cloud innovations in Source-to-Pay., • Experience with SAP Ariba integration and functionalities (e.g., Ariba Network, Sourcing, Procurement, Supplier Management)., • Exceptional communication, presentation, and client relationship skills, with the ability to simplify complex functional and technical concepts for diverse audiences., • Strong analytical, problem-solving, and troubleshooting abilities, with a keen attention to detail in solution design., • Self-motivated, independent thinker, and driven to achieve success within a customer-centric environment., • Ability to work collaboratively in a team environment and provide mentorship to junior team members., • Comfortable delivering presentations and workshops to clients' senior stakeholders and technical teams., • Collaborate with cross-functional teams (functional, technical, data migration, integration, change management) to ensure cohesive solution delivery and business alignment., • Commitment to continuous improvement and staying abreast with the latest SAP S/4HANA and industry trends in procurement and supply chain. Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • Birmingham, • London Canary Wharf, • Manchester With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

German Speaking, Customer Success Manager Mood, a private equity-backed company, is the world’s leading in-store media solutions company dedicated to elevating the Customer Experience. The Company creates greater emotional connections between brands and consumers through the right combination of sight, sound, scent, social and systems solutions. Mood reaches more than 150 million consumers each day through more than 500,000 subscriber locations in 100+ countries around the globe. Mood’s clients include businesses of all sizes and market sectors, from the world’s most recognized retailers and hotels to quick-service restaurants, local banks and thousands of small businesses. For more information, visit: The Customer Success Manager is a client-facing position within our Sales Enablement team, under the Operations department, and closely aligned with our Account Management team. The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall account relationship, with a focus on client satisfaction. The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. Responsibilities include but are not limited to gathering systems data and providing in a report format, assisting in order submission, locating client agreements and other documents, updating various systems as needed, and fielding general questions. Responsibilities: • Support pursuit of growth targets and retention goals., • Participate in regularly scheduled meetings with assigned Account Manager’s and clients as needed and required by assigned portfolio., • Prepare and provide, or present data specific to areas of responsibility for assigned accounts during scheduled client calls, or as needed. The responsibility for this will vary and will be dependent on if you are participating in the client call or simply presenting the data to the AM to present., • Manage and resolve conflicts as they arise with clients, and escalate service related issues to direct Manager as needed for visibility., • Track client service issues to ensure completion., • Management of client brand standards either in the CDR (Oracle EBS Client Data Repository) or Brand Guidelines (Salesforce)., • Client research and ad-hoc reporting. Track status of product demos and pilots. Complete administrative functions that improve overall customer satisfaction – CSAT reporting, Store Closures, Connectivity reporting, AR research, Credit processing and special projects., • Ensure client satisfaction with Mood and our products/services by determining client satisfaction, and modifying account support as needed to reflect business objectives. Act as a liaison between assigned client base and Mood service departments. Interface with Creative Services, Engineered Systems, Customer Service, Operations and Finance to ensure customer satisfaction., • Obtain approvals from internal department or affiliates on behalf of the Account Managers for (Deposit waivers, cross territorial approvals, billing credits, rush installations). Maintain account integrity and ensure account accuracy in multiple databases and systems., • Help initiate and route requests when necessary from Account Management to appropriate internal teams (Store closures, quote and design requests, billing changes, re-contracts, etc). Required Qualifications: • College degree preferred and 1-2 years of Project Management work experience or equivalent combination of education and experience required, • Prior experience with inside sales and sales processes preferred, • Strong working knowledge of client problem solving and coordination of account management, • Must speak native/bilingual German, • Ability to prioritize projects and manage multiple task assignments concurrently, • Experience working with difficult customers and strong conflict resolution skills, • Strong communication skills required, both written and verbal, which include the ability to communicate with tact and professionalism, • Proficient in MS Office (Excel, and Word); working knowledge and usage of Oracle and Oracle Sales Cloud, or Salesforce is a plus, • Excellent listening skills, • Excellent customer service and relationship building skills, • Ability to manage time and stay on task to meet deadlines, • Rapidly responds to inbound (internal and external) communication, • Demonstrate follow through skills on internal and external requests, • Ability to work independently, using resources with little direction in a fast-paced environment, • Must have strong interpersonal, organizational and administrative skills, and be able to effectively communicate with others, • Mood Media business knowledge, understanding and/or working experience preferred

Reskinned Warehouse & Operations Manager If you are interested in this role, please email with your CV and a cover letter, highlighting how your experience matches the job description and why you think you would make a positive addition to the Reskinned team. Any applications sent via Linkedin will not be prioritised. If you have already applied for this role, we will be in touch with you soon. About At Reskinned, we believe in using business as a force for good. We’re powering takeback and resale programmes for some of the world’s leading fashion brands. In the UK alone, there is £80bn of pre-loved clothing sitting in the back of wardrobes. We’re combining over 20 years of textile recycling experience with clever tech to ensure we get clothing and footwear into the hands of the people who will value it most at each stage of its life. The Reskinned process ensures we maximise each item’s value and potential re-wear opportunities. We promise to reuse or recycle 100% of what we receive and ensure 0% enters landfill. Reskinned also makes buying pre-loved fashion as easy as buying new so we can all get our fashion fix, only in a more sustainable way. Recommerce is predicted to be bigger than fast fashion within 5 years and Reskinned are part of the movement that are going to make this happen. We’re a small family, growing rapidly and we’re looking for people who are passionate about sustainability and changing the way we shop for the better. This is a great opportunity if you • are adaptable in a challenging start up environment;, • are a good problem solver with an eye for detail and want to learn lots in the fashion circularity space;, • are passionate about joining a company that is growing rapidly; and, • want to work at a place that values sustainability at the core of all its operations. The Warehouse & Operations Manager is an integral part of our business, working directly with the Co Founders and other members of the leadership and wider team. It requires strong organisational skills and forward planning with the ability to adapt and change quickly, thinking on your feet as priorities and budgets change. You will be required to think creatively about warehouse space and logistics and have the ability to deal with ambiguity, the business moves at pace and it is essential to the role to be able to change direction if required. You will need to be an excellent communicator and demonstrate strong people management skills as well as knowledge of organising and running a busy warehouse environment. You must be comfortable with data and comfortable producing analytical performance reports on the teams and processes you oversee. You will be required to work closely with all teams across the business producing valuable data related to stock control and team productivity as well as oversight of both the listing and customer services/fulfilment team. Your role as Warehouse & Operations Manager is to maximise the performance of your teams and to deliver against goals agreed with the Leadership Team. The role is based at our Warehouse in Canning Town, East London. Summary of the role Manage day-day warehouse operations including goods in, picking, packing and dispatch. Lead, train and motivate warehouse team members to maintain high performance and productivity Monitor stock accuracy, inventory control and warehouse KPI’s Ensure all operations comply with health and safety regulations and company procedures Optimise warehouse layout, processes and workflows to improve efficiency Work closely with Co Founders, Leadership Team and the wider Reskinned team plus external suppliers such as logistics, transport and brand partner teams Maintain accurate reporting and performance tracking Role in more detail Physical Warehouse Environment: • Logistics - Managing incoming deliveries and any outgoing collections, • Space Management - we are a busy warehouse across 3 units so organisation and creativity are key to the success of this element of the role. You are expected to liaise with our Brand Partners’ logistics teams and our internal teams to ensure adequate stock management is in place, • Team - Management of the warehouse team to ensure space is utilised efficiently, • You will be responsible for the day to day management of the Customer Service & Fulfilment Team, Listing Team and Warehouse Operations Team, liaising with those team supervisors to ensure each team is working at optimal level and to the best efficiency possible, escalating any issues to the wider team where necessary and in a timely manner, • We have a high retention rate which we are hugely proud of with motivated staff receiving the London Living Wage, we believe strongly in personal development and internal progression. Our warehouse team has increased by over X% in the past year as the business continues its rapid growth, • In conjunction with the team supervisors, constant monitoring and analyses of the performance of each team,ensuring each team is reaching its full productivity potential, • Ensuring each team has the training required to fulfil their role adequately, • Developing the team by meeting regularly to ensure progression and development aspirations are discussed and actioned where possible, • Regular liaison with other internal teams to ensure resourcing requirements are agreed and met, • Weekly and monthly reporting on team performance addressing any issues with the Leadership Team Profit: • Ensures resource cost is managed against productivity measures and targets., • Manage stock loss on warehouse resale inventory and look at solutions and processes to reduce loss, • Ensure logistics and supplies costs are reviewed regularly for efficient use of budget. Builds strong relationships with vendors to enable reduction in costs and and maximise vendor SLAs and solutions Tech and Software: • Management and monitoring the use of tech and software, looking at opportunities to optimise flow and usability., • Continues to build strong relationship with the tech team to enable development, enhancement and growth, • Ensures cyber security compliance is continuously monitored What we’re looking for • An outstanding operational leader with proven experience as a Warehouse Operations Manager working within a fast paced environment, • Strong analytical skills and a keen eye for detail., • Experience of running a busy warehouse across multiple locations, • A good trouble shooter, digesting problems to deliver positive outcomes., • A self-driven and motivated individual with the ability to work independently or as part of a team, in a fast-evolving and dynamic start up environment., • A strong communicator, with excellent organisation and prioritisation skills, • Experience in WMS systems and inventory management, • Strong Excel skills are essential plus experience in Microsoft Word and Powerpoint, • Familiarity with eBay, Shopify and customer service/ helpdesk platforms, • The ability to bring fresh ideas to the team and propose new and innovative ways of working., • Someone with good knowledge of pick and pack, labour productivity and capacity planning, • A keen interest in fashion, with a particular passion for sustainability and circularity. Everybody’s welcome Reskinned is for everyone. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. Reskinned is an equal opportunity employer. We do not discriminate on the basis of any protected status. Employee benefits • Monthly clothing allowance, • Cycle to Work Scheme, • 22 days holiday per year, • Employee discounts via our BrightHR app Step 1 A 30-minute intro video call with the Operations Manager and CO Founder Step 2 We’ll contact you via email within 2 weeks of your intro video call to let you know if you’ve been successful to reach the next stage of the process. If you’ve been successful, you’ll be asked to come to our London office for a face-to-face interview with the Operations Director and Co Founder Step 3 We’ll contact you via email within 2 weeks of your face-to-face interview and let you know if you’ve been successful or not.

We are seeking a highly detail-oriented and proactive Beauty Stylist Supervisor to join our team in Selfridges and at the Victoria Beckham Dover Street Store. This role will provide exceptional customer service and a unique experience for Victoria Beckham Beauty clients, ensuring the achievement of sales goals, execution of counter plans, and the growth of our clientele portfolios. Reporting to the Regional Manager, UK, this individual will assist in daily operations and partner with management to provide coaching and mentorship to our Beauty Stylists. The ideal candidate thrives in a luxury retail environment, brings strong artistry and selling expertise, and is eager to build best-in-class service standards that enable both our people and the business to succeed. Roles & Responsibilities • Assist in opening and closing activities, • Partner with management to provide coaching and mentorship to Beauty Stylists, • Provide exceptional customer service and experience to all clients, • Listen considerately to customer needs and create customized solutions that uphold the Victoria Beckham Beauty standards, • Achieve sales goals and specific KPIs while striving to overachieve all standards, • Partner with Counter Manager and Sales & Education to develop storytelling (especially around fragrance), artistry and service skills, • Build strong clientele by consistently communicating with clients, ensuring repeat business and replenishment, • Book appointments to welcome new clients and engage existing clients, • Support the Counter Manager in executing events; creating an exciting and inviting luxury environment, • Complete assigned tasks in a timely and accurate fashion, • Uphold Victoria Beckham Beauty image and counter hygiene standards, • Adhere to all VBB policies and best practices including Time & Attendance, Grooming, Meal & Rest Breaks, etc, • Develop and maintain productive, professional and continuous relationships with the store team, department and broader VB team, • Provide client feedback and recommendations to Counter Manager and broader VB team, • Support Counter Manager with proactive reporting, analysis, etc Experience • 2+yrs in sales, preferably in luxury and beauty, • Makeup artistry skills preferred, • Passionate about the luxury beauty environment, artistry and selling/clienteling, • Demonstrated excellence in delivering exceptional service to clients, • Proven ability to productively achieve goals, • Exceptional communication, relationship-building and strong problem solving skills, • Collaborative and driven to succeed individually and as a team, • Self-reliant and driven - able to work in both a fast paced and slower environment Victoria Beckham Beauty is built on the promise of high-performance beauty through Victoria’s own discerning designer eye. Launched in September 2019, it is a digital-first, clean and cruelty-free beauty brand, designed to elevate your beauty routine. The brand offers a highly-edited collection of clean, inclusive skincare and makeup whilst building towards the entry into new beauty categories. Created for those seeking a simplified selection of clinically-validated, highly efficacious products in a refined luxurious experience, each product and touchpoint are an authentic extension of Victoria’s real-life discoveries and lifestyle. The award-winning formulas are guaranteed to deliver on the promise of Luxury Performance, Clean Beauty. Based in NYC, it operates as a Global Organization in partnership alongside the Victoria Beckham fashion label, based in London.

We’re Hiring: Area Sales Manager Midlands / North London, United Kingdom| £45,000 - £55,000 DOE | Full-time At OX Tools, we’re not just about tools, we’re about building something bigger. At OX Tools, our vision is to bring the strength of the OX to every tradesperson through passion, design, and relentless pursuit of innovation. Our tools are instinctively recognised as Tough, Dynamic, Different and so are our people. The Role: We’re looking for a driven Area Sales Manager to take ownership of our Midlands / North London territory and deliver profitable growth. In this field based role, you’ll develop existing accounts, win new business and maximise sales across the full OX product range. You’ll manage your territory strategically, maintaining strong customer relationships, executing promotions and new product launches, and achieving monthly and annual targets. If you’re commercially minded, target-driven, and ready to own your region, this is your opportunity to make a real impact. Key Responsibilities: Step into a role where you’ll drive the success of OX products, maximize sales potential and grow your territory to new heights! Here’s what you’ll be doing: • Maximise Sales & Profits – Grow customer sales across all OX product categories, delivering profitable gross margin returns and achieving territory annual budgets., • Territory Mastery – Manage your region to hit monthly, quarterly and annual targets while ensuring excellent customer coverage and service levels., • Be a Sales Dynamo – Maintain a structured call cycle, meet daily KPIs and continuously identify new business opportunities within your territory., • Lead Key Account Growth – Support and present National and Key Account initiatives to drive growth expectations set by senior leadership., • Data-Driven Selling – Utilise CRM systems (Salesforce & Sales-I) daily to analyse customer data, track performance, and maximise “Live the Trade” growth opportunities., • Promote & Grow – Present OX promotional activities to increase sales, expand shelf space, and strengthen in-store brand presence., • New Product Champion – Introduce new product launches consistently and ensure quarterly objectives are achieved., • Strategic Resource Management – Effectively manage Merchandisers, Trade Shows, Product Management support and in-store training initiatives., • Brand Ambassador – Drive OX marketing initiatives, grow social media exposure in line with company guidelines and represent the brand at trade events and customer engagements. What We’re Looking For: • Field Sales Experience – Construction industry experience is advantageous but not essential., • Proven Sales Track Record – Demonstrable success in account management and achieving sales targets., • CRM Proficiency – Comfortable using systems such as Salesforce to drive insights and performance., • Relationship Builder – Strong interpersonal skills with the ability to influence and engage stakeholders at all levels., • Exceptional Communication Skills – Clear, confident written and verbal communication., • Self-Starter Mentality – Hungry, driven, and motivated to exceed targets without being pushed., • Full Driving Licence – Essential., • People Smart, Humble & Hungry – We live by these values at OX. Why Join Us? • Competitive salary with performance-based incentives., • Opportunity to work in a fast-paced, innovative, and supportive environment., • Ongoing professional development and career growth opportunities., • 23 days Annual Leave progressing to 28 days based on time served, • Birthday off, • Volunteer Leave If you're ready to take your sales career to the next level and make a significant impact, we want to hear from you! Apply now and join a brand that’s shaping the future of tools. #ConstructionCareers #UKJobs #TeamOX #NowHiring #ToolsForTrades

Role : Associate Engagement Manager/ Associate Director Technology : Sales and Client Relationship Management - Retail, Consumer Goods domain Location : London, UK Compensation : Competitive (including bonus) What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Retail, Consumer Goods, Logistics domain (Preferred)., • Strong Business Development / Relationship management / Account management is required. (Ideal experience : 8-15 years), • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. By applying via Easy Apply option you confirm you have read, and you accept Infosys Data Privacy notice for the country of the job posting. Please see the relevant Data Privacy Notice under the link: .

Overview We are seeking an experienced and relationship-driven Account Manager to support and grow key client partnerships within the hospitality sector. This role will focus on delivering exceptional service, managing client accounts, and identifying opportunities to maximise value, retention, and revenue across assigned portfolios. Key Responsibilities • Manage and develop long-standing client relationships across hotels, restaurants, and hospitality groups., • Serve as the primary point of contact for clients, ensuring operational excellence and service delivery., • Understand client needs, commercial objectives, and market trends to provide proactive support and tailored solutions., • Oversee the onboarding and ongoing management of new and existing accounts., • Monitor performance metrics, client satisfaction, and contract compliance., • Work closely with internal teams (operations, marketing, finance, product, and service teams) to ensure seamless delivery., • Forecast account performance, prepare progress reports, and present insights to senior management., • Identify opportunities for upselling, cross-selling, and expanding service offering across client portfolios., • Resolve client queries effectively and in a timely manner, maintaining a high level of customer service., • Attend industry events and client site visits where required. Skills & Experience Required • Proven experience as an Account Manager or Client Relationship Manager within the hospitality industry (hotel, F&B, catering, or service-led environment preferred)., • Strong communication and interpersonal skills with the ability to build rapport and trusted relationships., • Commercial awareness and confidence in identifying business development opportunities., • Excellent organisational skills and ability to manage multiple accounts simultaneously., • Analytical mindset with experience working with KPIs and performance reporting., • Self-motivated, proactive, and solutions-focused approach., • Proficiency in MS Office and CRM systems.

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

Company Profile \n\nWhy Join Us? This is more than a maintenance role-it's an opportunity to be the guardian of our client's brand and the first impression for every visitor. You'll play a visible, valued part in creating exceptional spaces that reflect world-class standards.\n\nJob Title: Branch Enhancement Engineer\n\nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to join the team located in John Lewis & Waitrose Partnership locations nationwide.\n\nRole Overview\n\nJoin CBRE as a key ambassador for our client's brand and site excellence. In this enhanced role, you will ensure that every aspect of the client's environment reflects the highest standards of presentation, safety, and operational excellence-delivering a workplace that embodies the client's brand values and supports exceptional experiences for all visitors and staff.\n\nKey Responsibilities:\n\nAct as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client's premises to meet and exceed brand expectations.\nConduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly.\nCollaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence.\nLead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality.\nEnsuring all customer facing areas are immaculate and ready to impress.\nTake ownership of minor projects and upgrades that enhance the client's environment and brand image.\nUphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct.\nUse digital tools to track, report, and communicate progress, ensuring transparency and accountability.\n Role Summary: \n\nEnsure maintenance tasks are completed within agreed timescales\nLiaise with Clients representatives with respect to maintenance & repair tasks\nUndertake site surveys & adhere to Method Statements & Risk Assessments for planned works\nRepairs floor and wall coverings\nResponsible for ceiling tile repairs and replacements\nResponsible for other building and installation works as required\nAccountable for all elements of show site standards and brand excellence\nUtilise PDA to complete works, key communications & updates\nUndertake minor projects works\nEnsure all works are carried out safely and in accordance with Health and Safety at Work Regulations\nIn addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line manager, including (not exhaustive), jet washing, decoration, pot hole repairs etc.\n Experience & Skills:\n\nProven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments.\nStrong understanding of brand standards, site presentation, and the importance of first impressions.\nExcellent communication and client relationship skills.\nProactive approach to compliance and health and safety standards\nAbility to work flexibly, including outside standard hours for events or urgent needs.\nTechnologically literate and experience with digital reporting tools

MEP Section Engineer\nLocation: Heathrow Airport\nSection Engineer will be responsible for the management of the construction site in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control.\nThey will deliver multiple on-going projects, to the specified quality, the required programme and to the maximum commercial performance.\nThe post-holder will work closely with the Commercial Department, engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded.\nKey Responsibilities:\n * Set a high personal example of safety and environmental behavior.\n * Supervise subcontractors, assistant and site engineers and work force, for instance ensuring they understand he RAMS before commencing the shift on setting out methods and techniques.\n * Check the shift engineers setting out to ensure it is correct. Also ensure they are following their own responsibilities (testing materials, briefing operatives, filling in check sheets).\n * Ensure reasonable survey book standards and daily diaries are maintained by engineers • Supporting their manager.\n * Attending and sometimes running the coordination meetings with stakeholders and subcontractors.\n * Ensure that the 3D information drawings and specification documents contain sufficient, accurate information for construction of the works. Formally request any missing information in sufficient time to allow the programme to proceed without delay.\n * Ensure that inspection and test plans are completed and digitally recorded as required by the PMP / Specification, including a check of dimension accuracy and quality.\n * Prepare and monitor a 2-4 weeks programme with the subcontractor and other suppliers\n * Monitor the work under their control to ensure that any unsafe work conditions and non-compliance with company policies and procedures are promptly remedied.\n * Also considering plant, labour, material costs and programme.\n * Carry out material take off and requisitions as requested by sub agent / agent.\n * Completing Method Statements / Inspection Test Plan / MAR/ Task Briefings and reviewing such documents that have been prepared by others.\n * Order materials and maintain register of all orders placed and confirmed.\n * Completing Temporary Works Design Briefs and Inspecting temporary works structures once the training has been received.\n * Maintain good working relations with client / designer / RE, together with our supply chain.\n * Communicate with foremen and gangers to ensure full understanding of information provided.\n * Confirm in writing, on the same day, any verbal instructions issued to subcontractors and ensure that comprehensive records of resources employed on additional works are maintained.\n * Ensure all delivery tickets are cost coded and passed to accounts dept. for processing.\n * Carry out other relevant duties as required from time to time.\nKey Skills and Experience:\n * Successful experience at a management engineering level in construction (on site) specifically in MEP engineering and/or utilities\n * Demonstrated application of growing commercial and contractual knowledge\n * Experience of working in a cost-conscious environment. Good people management experience\n * Experience in managing subcontractors. Experience in stakeholder’s management (client). Relationship building with external parties is a critical requirement\n * Significant civil engineering technology knowledge with significant previous experience. A highly capable construction problem solver\n * Excellent communication skills and ability to interact at a variety of levels.\n * Computer literacy advance. CSCS card\nDesirable skills:\n * Airport experience/ critical areas experience.\n * Experience in stakeholder’s management (Key stakeholders apart from client). Member of the Institution of Civil Engineers or equivalent\nPlease note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.\nFerrovial Construction UK is an Equal Opportunities employer and as such treats applications equally and recruits purely based on skills and experience.\nFerrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply

Sales & Customer Service Agent\n\nHybrid - Canary Wharf, London (full training in office)\n£12.79 per hour + uncapped commission\n\nTeamJobs are delighted to be working with a global travel brand who are looking to expand their dynamic sales team. This is a fantastic opportunity for a fluent French and English speaker with a passion for sales and customer experience to join a high-performing, supportive environment where your results are truly rewarded.\n\nThis is a sales-driven role where you'll be converting inbound enquiries into bookings, understanding customer needs, and confidently recommending tailored holiday packages. You'll also maximise revenue through upselling and cross-selling, while delivering a seamless and enjoyable customer journey from enquiry through to booking.\n\nWhat you'll be doing:\n\nConverting inbound calls and enquiries into holiday bookings\nUnderstanding customer needs and recommending tailored travel options\nMaximising revenue through upselling additional services and extended stays\nManaging booking amendments, cancellations and confirmations\nFollowing up on leads and supporting outbound activity during peak periods\nSupporting customers via live chat and online enquiries\nMaintaining accurate customer records and system updates\n\nWhat we're looking for:\n\nFluent in French and English (essential)\nProven experience in a sales or target-driven environment\nConfident communicator with strong relationship-building skills\nCommercially minded with a natural ability to close sales\nAble to thrive in a fast-paced, high-performance team\nOrganised with strong attention to detail and multitasking ability\nExperience within travel, hospitality or call centre environments is highly desirable\n\nWhat's in it for you?\n\nUncapped commission structure with OTE of £3,000 per annum\nClear progression opportunities into roles such as Senior Agent, Trainer or Team Manager\nFull training provided across systems, sales techniques and customer service\nHybrid working with a modern Canary Wharf office\nBUPA Life Insurance, Perkbox and corporate discounts\n20 days holiday + bank holidays, increasing with service\nRegular incentives, prizes and team events\n\nWorking hours:\n\n40 hours per week on a rota basis:\n\nMonday to Friday: 8am - 7pm\nSaturday: 8am - 6pmCOMMP

Job Title: Mobile Engineer\n\nPurpose of the Job\n\nTo ensure all environmental conditions are maintained at all times with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, HV, PDU’s, CRAC units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data.\n\nThe Shift Technician is responsible for liaising with the Shift Manager to ensure delivery of the requests is within the timescales expected. It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times\n\nTo control and implement deliverables against all allocated Customer Specific Service Level Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes.\n\nKey Responsibilities\n\n * Ensure that routine PPM’s are carried out to all mechanical and electrical plant in accordance with Site task schedules and asset lists.\n\n * Make sure all work is carried out to a high standard and to industry practices.\n\n * This role requires an HV qualification and the individual must obtain Authorised Person status to meet contract requirements.\n\n * Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items.\n\n * The individual must work in a safe manner at all times and escalate any incidents or Hazards as soon as reasonably practicable to your line manager.\n\n * Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. Escalate any concerns or issues to your Shift Manager.\n\n * Ensure that suitable spares are available to carry out both maintenance and reactive works. To provide parts lists and estimated timescales to carry out remedial works.\n\n * Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to Shift Manager and the contract administrator.\n\n * Ensure that Method Statements and Risk Assessments are prepared, and used for all tasks undertaken to ensure safe working practices at all times.\n\n * To develop a good working relationship with all members of staff and the Client representatives.\n\n * Ensure the provision of a Safe and Healthy working environment. To include the wearing of uniform and PPE at all times.\n\n * Ensure up to date shift logs are kept at all times including site associated Log Books.\n\n * Ensure that all Critical areas that are under the responsibility of CBRE are locked at all times and are kept in a clean and tidy condition.\n\n * Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance. Ensure permits & Risk Assessments are issued and adhered to.\n\n * To undertake lone working when and where required\n\n * Ensure that you have an understanding of the business systems, processes and procedures associated to the site as you will be expected to stand in for the shift manager from time to time.\n\n * Ensure awareness and compliance to the contractual KPI’s/SLA’s is undertaken.\n\n * Participate in any best drill drill/scenario type training and any technical assessment tests.\n\n * To perform any other duties within your skill set as delegated by your Line Manager\n\nEducation/Person Specification:\n\n * Qualified in either Mechanical/Electrical/Refrigeration Building Services maintenance from a recognised institution\n\n * Strong skills on Building Management Systems would be an advantage\n\n * Working in a critical environment – data centre experience\n\n * A good, all-round knowledge of Generators, electrical systems, UPS, Chiller Heating & Ventilation / Air Conditioning and building management systems and their methods of control

Bold. Ambitious. Built for Top Performers\n\nAward-winning and highly accredited Microsoft partner \n\nIf you understand the MSP market, and you know the value you bring, this is where you prove it.\n\nThis is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don’t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments.\n\nYou will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly.\n\nThe Role at a Glance\n\nIT Sales Business Development Manager\n Holborn, Central London (Hybrid – 2-3 days onsite)\n Negotiable Base - Circa £120,000+ OTE (uncapped)\n Full-time, permanent\n\nPedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure).\n Drawdown Awards – Best Managed IT Service Provider, 2025\n Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica\n\nYour Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months\n\nWho we are\n\nFor over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms.\n\nThe organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations.\n\nClients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality.\n\nEntering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth.\n\nAbout the Role\n\nThis is a strategic new business role within an established, high-performing sales team.\n\nYou will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical.\n\nThis is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over 12–24 months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence.\n\nThe solutions you represent sit at the core of your clients’ operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace.\n\nThis is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience.\n\nWhat You’ll Be Doing\n\n• Driving new business across the SME market, targeting regulated and professional services environments\n • Building and executing intelligent outreach strategies to generate and convert opportunities\n • Managing complex sales cycles with discipline, structure, and consistency\n • Engaging senior stakeholders and influencing high-value buying decisions\n • Maintaining a high-quality pipeline with accurate forecasting and clear progression\n • Positioning high-value managed services and solutions with confidence and authority\n\nWhat Makes This Role Different\n\n• A true premium MSP offering, where quality and service differentiate the business\n • Clients who expect a strategic partner, not a supplier\n • Uncapped earning potential aligned to high-value deal conversion\n • A culture that values performance, accountability, and commercial thinking\n • A business with clear growth ambition and the infrastructure to support it\n\nAbout You\n\nYou are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market.\n\nYou have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical.\n\nCommercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over 12–24 months, engaging confidently with senior stakeholders.\n\nYou translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level.\n\nWhat’s In It For You\n\n• Stability of a 30-year brand with the energy of a growth phase\n • A voice to lead change, transform and inspire\n • Competitive base salary + performance bonus\n • Leadership development programme and personal growth support\n • Microsoft accreditation incentives\n • 33 days’ annual leave (including bank holidays) + your birthday off\n • Private medical insurance, group income protection, and life insurance\n • Enhanced family-friendly policies\n • Pension scheme, company sick pay, and EAP\n • Paid travel for additional office attendance day\n\nMove your career forward with Doherty\n\nThis is a role for someone who wants to operate at a higher level.\n\nYou will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage.\n\nIf you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it.\n\nApply now to take your place in a business built for ambitious, high-performing MSP sales professionals.\n\nApplication notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Job Title: Business Development Manager - Commercial Real Estate (CRE)\n\nLocation: West London\n Salary: £65,000 - £70,000 per annum\n Work Arrangement: Fully Office Based\n Employment Type: Permanent\n\nAbout the Role\n\nA West London-based financial institution is seeking an experienced Business Development Manager - Commercial Real Estate (CRE) to join its Intermediary Services division. This role is responsible for the origination and execution of Commercial Real Estate and Commercial Retail credit proposals, alongside the management of key client and introducer relationships.\n\nReporting to the Chief Business Officer, the successful candidate will play a key role in driving growth through high-quality credit origination while ensuring robust risk management and regulatory compliance.\n\nKey Responsibilities\n\nOriginate Commercial Real Estate credit proposals up to £20 million and Development Finance proposals up to £10 million\n\nDevelop, manage, and maintain strong relationships with introducers including brokers, accountants, solicitors, valuers, and other industry professionals\n\nUndertake initial assessment and processing of CRE and Commercial Retail lending proposals, providing clear recommendations prior to submission\n\nPresent shortlisted proposals to the Credit team for underwriting and support approval processes, including Credit Committee submissions\n\nConduct initial reviews, assessments, and investigations to minimise credit risk in line with internal policies and procedures\n\nUndertake site visits where required and prepare supporting assessment reports\n\nMaintain accurate pipeline reporting, tracking proposals through all stages to ensure disbursement targets are met\n\nMonitor market conditions, identify emerging opportunities or risk sectors, and provide strategic recommendations\n\nEnsure all credit decisions adhere to regulatory standards, Treating Customers Fairly (TCF) principles, and Customer First standards\n\nDesign and deliver credit training to branch teams to ensure strong understanding of lending policies and practices\n\nSupport the Chief Business Officer across operational activities within the Retail Credit function\n\nLiaise with solicitors, valuation firms, credit teams, and credit administration to ensure smooth approval, disbursement, and post-disbursement processes\n\nPresent proposals and product introductions or renewals to Risk Committee and other UK management committees\n\nSkills & Experience Required\n\n3-5 years' experience in underwriting or assessing credit proposals, ideally within Commercial Real Estate\n\nStrong knowledge of the UK lending environment and regulatory framework\n\nExisting relationship base with business introducers\n\nProficient in Microsoft Office applications\n\nProven ability to balance commercial objectives with effective risk management\n\nStrong communication skills with the ability to clearly articulate and summarise complex credit arguments\n\nPersonal Attributes\n\nAble to work independently and collaboratively within a team environment\n\nEnthusiastic, proactive, and willing to take on new challenges\n\nHighly organised with strong attention to detail\n\nConfident decision-maker with a measured and analytical approach\n\nWhy Apply?\n\nThis is an excellent opportunity for a CRE professional to join a growing organisation in a senior origination role, offering strong earning potential, exposure to high-value transactions, and the chance to influence credit strategy within a fully office-based environment

Job Description We are hiring a Senior Buyer to join our team and play a key role in shaping our sourcing and procurement strategy. Dreibach Ltd is a fast-growing FMCG importer and e-commerce business, operating across leading online marketplaces and retail channels. We work with a broad portfolio of brands, combining strong commercial capability with a data-driven approach to buying, trading, and growth. Our focus is on building scalable, high-performing categories through strong supplier partnerships, efficient operations, and a results-led culture. Learn more by visiting . The Senior Buyer is responsible for sourcing, negotiating, and securing the right products at the right cost, quality, and lead time to support Dreibach’s multi-channel growth across Amazon, TikTok Shop, B&Q, wholesale, and retail partners. This role owns supplier management, cost engineering, and purchase order execution end-to-end. A successful Senior Buyer is highly commercial, detail-oriented, strong in negotiation, and capable of managing multiple suppliers across multiple regions. Responsibilities • Source new suppliers and products globally, primarily in China, Europe, and Southeast Asia., • Negotiate pricing, payment terms, rebates, tooling costs, packaging requirements, and MOQs., • Conduct cost breakdowns to optimise landed cost (material, labour, CBM, duty, freight, currency)., • Attend supplier meetings, trade shows, and virtual factory audits when required., • Maintain strong, proactive relationships with suppliers and factories., • Review supplier performance (quality, reliability, lead times, defect rates)., • Resolve supplier disputes, price increases, capacity issues, and quality concerns., • Ensure suppliers comply with Dreibach standards, certifications, testing, and regulatory requirements., • Create and manage POs from approval to delivery., • Track production progress, shipment readiness, and ETAs., • Coordinate with freight forwarders to secure the most efficient shipping method and pricing., • Ensure on-time delivery to the warehouse and resolve delays promptly., • Analyse landed cost, duty rates, freight options, packaging cost, CBM, and unit economics., • Provide accurate costings to the Category Manager and Finance teams., • Support margin improvement initiatives through cost reduction, supplier consolidation, or product spec changes., • Recommend cost-engineering solutions to improve profitability., • Review samples for quality, accuracy, and compliance., • Coordinate pre-shipment inspections and quality checks with QC teams., • Ensure packaging, labelling, manuals, and certifications are compliant with UK/EU standards., • Investigate defects, returns, and customer feedback to improve product quality., • Work closely with Category Managers to understand demand, product gaps, and range strategy., • Collaborate with Supply Chain & Operations to ensure stock availability and accurate inbound planning., • Work with the design team on packaging, artwork, and product improvements., • Align with Finance on cash flow, PO approvals, costings, and budgeting., • Ensure supplier data, costing, and PO details are accurate in internal systems (Google Sheets, BigQuery, ClickUp)., • Use forecasting tools, automated demand planning, and sales data to guide purchasing decisions., • Produce weekly/monthly purchasing reports including ETAs, PO statuses, delays, and risk levels., • Proactively identify risks such as stock shortages, supplier issues, shipping delays, or geopolitical disruptions., • Implement mitigation strategies to protect supply consistency., • Escalate critical issues to the Head of Buying & Supply Chain with recommended actions. Experience Essential - • 3–5+ years experience in buying, sourcing, or procurement within China/Asia, • 2+ years in a Senior buying role, • E-commerce buying experience, • Strong negotiation skills with proven cost-saving achievements., • Deep understanding of landed cost, CBM optimisation, duty/tariff structures., • Experience managing multiple suppliers and complex supply chains., • Strong commercial and analytical skills., • Excellent communication and relationship-building skills., • Experience with packaging, product sampling, testing, and compliance., • Comfortable with Google Sheets, forecasting tools, and digital workflows. Desirable - • Experience in Home, Garden, Lifestyle, Storage, Tools, or Household categories., • Experience with Amazon/TikTok/B&Q supply needs., • Experience with ClickUp, Slack automations, and Google Workspace., • Mandarin-speaking (not essential but extremely valuable). Monday-Friday, 9am-5pm This role is hybrid, working from home on Fridays 28 days of annual leave per year (including bank holidays) Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: • Company events, • Company pension, • Employee discount, • Free parking, • On-site parking, • Work from home

Our client, a fast-growing, Private Equity-backed Property Management business in North London under a new, dynamic management structure and rapid expansion, is actively seeking an experienced Property Manager (minimum 18 months' experience) to deal with existing clientele with typical duties within private housing - at Team Lead level. This role has scope to progression (as business scales up) to Senior Property Manager level. Core responsibilities; • Field calls from tenants & councils regarding repairs and maintenance., • Assessing repair responsibility, provide repair triage to tenants, investigation of issues & repair resolution., • Liaise with clients, councils & contractors to obtain quotes, arrange maintenance and organise access for repairs via phone & email., • Provide regular updates to stakeholders throughout the lifecycle of all repairs until resolved., • Approving contractor invoices and tracking contractor credit control following repair completion, • Receive mid-tenancy inspection reports, assess recommended repairs, obtain quotes & negotiate improvements/repairs with clients., • Client Relationship Management Provide regular customer care calls / updates to clients & councils, to review the delivery of service and provide feedback to colleagues / senior management team regarding improvements, • Property Visits: Attend properties (as and where required) to assess serious damage / disrepair & compile reports for clients and councils regarding urgent repairs / advice on relevant steps to undertake repairs, • Critical Safety Compliance: Auditing and arranging landlord Licenses, annual gas safety certificates, Electrical Installation Condition Reports, EPC’s and Fire Risk Assessments., • NTQs: Receiving notice to quits from clients, acknowledgement of notices, liaising with internal teams to process notices moving to re-lets/returning properties to landlords., • KPI Reporting: Reporting on weekly/monthly performance of both individual and team targets. Candidate Profile; • Relevant experience in Residential Property Management (18 months+ preferred)., • Willingness to work onsite, Monday - Friday, 9am - 6pm., • Problem-solving skills to resolve issues related to property management through skilled communication., • Strong verbal & written communication skills - including over the phone and email, • A good eye for detail., • Punctual, with good time and self- management skills., • Strong administration, customer service & relationship building skills.

Non-Regulatory Compliance Manager Main purpose of the job To take accountability for legal and non-regulatory compliance assurance and, as well as engaging effectively at Senior Level (both internally and externally) on behalf of the Director of Risk and Compliance. To lead the provision of legal and non-regulatory compliance assurance service to HCLIBS and its clients that ensures and provides assurance of full compliance with legal regulations and to instil a compliant culture amongst HCLIBS employees. Ensure senior level client legal and non-regulatory compliance assurance relationships are appropriately managed on behalf of the Director of Compliance and Risk. Key tasks & responsibilities • Produce and present legal and non-regulatory compliance focused papers for the Director of Risk and Compliance to present to the RMAC and other internal committees as required, • Act as alternative for the Director of Risk and Compliance at formal committees and to deputise in his absence as and when required, • Oversee the provision of a proactive compliance service to clients ensuring that HCL IBS’s compliance activity meets the requirements of each client contract., • Maintain and develop client relationships, especially senior compliance management for each client and executive level roles at each client., • Lead regular desk-based monitoring of business MI and review/challenge the results of regular compliance control self-assessment results from the business, • Identify requirements for, and direct delivery, of ad hoc projects at the direction of the Director of Risk and Compliance., • Working with our L&D team, ensure the content and scope of training rolled out across HCL IBS is fit for purpose., • Attend client assurance and governance meetings as Director of Risk and Compliance representative, • Develop and maintain Compliance MI so that base data supports both internal and client needs and enables team to work efficiently and effectively., • Lead the development and oversee delivery against a proactive desk-based compliance monitoring and oversight annual plan, • Manage the efficient allocation of work and resources within the team, • Deliver on HCL IBS’s performance management framework in the context of the Compliance Monitoring, Oversight and Advisory Technical., • Constantly review the practices and role of the Compliance team and seek continuous improvement and development of the team, • Support the Director of Risk and Compliance in the execution of his responsibilities as a Board Policy owner. Skill Requirements • Educated to degree standard, • Professional or recognised compliance qualification Special Skills/ Knowledge • Understanding of the rules on conduct of business, market conduct, approved persons, training and competence and working knowledge of complaince requirements., • Excellent knowledge and understanding of compliance requirements for a UK regulated financial services company, • Good knowledge of industry best practice in compliance Excellent Customer Focus and Relationship Management skills., • Good presentation skills., • Good working knowledge of ABI/DPA and HMRC Experience • 12 – 15 years of experience in managing Compliance requirements, • Significant experience of influencing and engaging effectively at Board and Executive levels both internally and externally, • Good technical experience in the retail insurance, • Previous experience of working in the outsourcing industry, • Direct experience of handling difficult compliance situations internally and externally with clients to ensure a positive outcome for the regulated entity

ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking a motivated candidate to join our fast-growing Events division, Total Management Events. With a wealth of experience, strong supporting services, and a commitment to our values, Total Management is renowned for delivering seamless, thought-out, and top-quality event and travel solutions to global corporate clients, leading brands, and respected industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. This role offers a fantastic opportunity to develop your skills and grow within the event management industry. ABOUT THE JOB As Event Manager, you are responsible for the successful project delivery of events across our key accounts, taking accountability of everything from product sourcing and distribution through to completion. This is an opportunity to grow in this hands-on multifaceted fast paced role. Working on event briefs, client proposals and merchandise requests for some of the leading brands and industry names. Enhancing our client and customer experience by working creatively, proactively and thinking outside of the box. Overcoming business challenges, providing solutions, developing relationships, and working to deadlines. KEY RESPONSABILITIES Event Planning, Logistics and Coordination: • Assist with event logistics, including managing invitation lists, tracking RSVPs, and supporting attendee communication., • Conduct research on global venues and locations., • Support in researching, selecting, and coordinating with vendors (venues, catering, AV, etc.), assisting with contract administration, and maintaining positive vendor relationships., • Assist with site visits and coordinate with onsite personnel as directed., • Support the planning of event aspects from conception to completion, including contributing to the development of detailed timelines and run-of-show documents., • The role will require travel Budget and Financial Administration: • Assist with managing event budgets for small to medium-sized events, tracking expenses, reconciling invoices, and supporting post-event financial tasks., • Coordinate shipments, printing requests, and other event-related expenses. Relationship Support: • Support in building and maintaining positive relationships with clients, suppliers, strategic partners, and internal stakeholders., • Ensure compliance with all relevant policies and procedures under guidance. Technology and Tools: • Gain a good understanding of Event AV and production by supporting senior team members., • Utilise event management software (e.g., Cvent) and other digital tools for event communications, registration, and reporting under supervision., • Proficiency with Google Suite. Time, Communication and Reporting: • Support communication across departments and assist in providing timely project updates to internal leadership and clients., • Contribute to producing event evaluation summaries and recommendations., • Maintain event calendars and assist with providing reporting to relevant stakeholders., • Demonstrate strong time management, problem-solving, and organisational skills., • Ability to anticipate needs, prioritize tasks, and work effectively to deadlines. Required Skills and Experience: • Approximately 2-3 years of experience in event support, coordination, or management in an agency, production company, or similar environment., • Excellent oral, written, and presentation communication skills., • Developing problem-solving, negotiation, and critical thinking skills., • Ability to work effectively under pressure and meet deadlines in a fast-paced environment., • Ability to collaborate effectively with internal teams, external clients, and vendors., • Self-motivated with an ability to work remotely with video calls and collaborative tools., • High level of organization and attention to detail, with a focus on accurate tasks and documents., • Willingness to travel and work after-hours as required for events., • Fluency in English is essential and proficiency in other languages is a bonus. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. Working closely with the UK (London) and US (New York) office and traveling with clients to execute events globally, there will be traveling and spending periods of time abroad, for client site visits and to facilitate events. This role offers a significant opportunity to learn and grow your event management career. WHAT IS ON OFFER • Competitive salary, • 25 days annual leave plus bank holidays, • Hybrid working, 4 days in the office and 1 day from home, • Additional 14 days per year work from home, • Medicash medical based benefit scheme, • Tech & Cycle Scheme, • Preferential Travel Rates, • Monthly Pay Day Meals & Company Socials

Territory Account Managers\nLondon / Surrey / Kent / Hampshire / Middlesex / Oxfordshire / Hertfordshire o (Hybrid – 1-2 days in regional office)\n£38-48k Base + ~£40k OTE + Car / Allowance\nCertus Recruitment Group is partnering with a well-established technology business with a strong footprint across SMB and Public Sector.\nThis is an Account management role — not pure new business. Think “hunt within the farm”. You’ll inherit a live customer base and be responsible for growing it.\nThe Role\nYou’ll manage ~100 existing accounts across SMB and Public Sector (councils, schools, local organisations).\nAccount Manager role: find opportunities, open doors internally, and grow revenue.\n * Manage and develop an existing account base\n * Re-engage dormant and under-penetrated customers\n * Identify upsell and cross-sell opportunities across a broad tech portfolio\n * Book meetings and open opportunities within accounts\n * Bring in specialists to support solution sales and close\n * Retain ownership of the account and revenue relationships\n * Build pipeline and maintain clear account plans\nThis isn’t a large, complex procurement. It’s department-level sales, steady deal flow, and consistent growth.\nThe Account Manager Profile\n * Experience in B2B account management (tech, services, or similar)\n * Comfortable managing and growing existing accounts\n * Strong commercial awareness (pricing, margins, deal value)\n * Able to identify opportunities and bring others into the deal when needed\n * Confident engaging multiple stakeholders\nPublic-sector or IT sales experience helps but is not essential.\nThe Reality\n * Targets are achievable (£40k upside)\n * Company car or allowance\n * Hybrid working (regional office + field)\n * High-volume, relationship-led sales environment\nIf you’re an Account Manager who prefers building value in existing accounts over chasing net-new logos, this is a solid, low-risk move with good earning potential.\nCertus Recruitment is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across the UK, Europe, North America, and Australia

Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. with regular travel across South West / London. Required experience/qualifications: A background in sales, marketing, and/or communications Previous experience managing a high-performing sales team Confident in using various reporting processes Experience analysing market and financial data, and presenting conclusions Full UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectives Line manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service Advisors Strategic input into enquiry generation across the division Work with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areas Recruitment, induction, training, and retention of Customer Relationship Managers and Home Services Advisors Oversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homes Maintain a good awareness of the market opportunities across the division Travel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challenges Deliver occupancy support sessions on a monthly basis across all regions to develop clear action plans Work closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethos Support Barchester's ambitious new build programme to ensure occupancy growth in newly opened homes Oversee social media activity for 47 care homes Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salary Competitive car allowance Access to a range of retail and leisure vouchers Free learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Credit Manager, Uxbridge, Surrey, Your new company: You will be joining a growing organisation based in Uxbridge. Due to growth and a strong focus on credit management, this is a newly created permanent role. Your new role: This is an excellent opportunity to join a growing business in a newly created position. This is a varied opportunity that combines management of a small team and hands-on credit management. You will manage your own ledger of key accounts. • Taking overall responsibility for the entire credit control and receivables cycle, • Day-to-day management of a small team, • Hands-on credit management, including chasing payments, resolving queries, allocating payments and reconciling accounts, • Managing both internal and external stakeholder relationships, • Senior escalation point for invoice related queries and disputes, • Managing customer master data, • Aged debt reporting, • Problematic accounts analysis What you'll need to succeed You will be a proven credit professional, who has worked in the retail / FMCG sector. You will be well versed in managing retail customers, and have experience of using customer portals. Excellent relationship building skills are essential, as is the ability to build solid relationships with both internal and external stakeholders. You will be a hands-on credit professional, who enjoys "doing the do" as well and motivating and managing a small team. Please note that credit control experience gained within a retail / FMCG environment is essential for this role. What you'll get in return: • Challenging new role, to put your own stamp on, • Excellent, hybrid working environment, • Competitive salary, + bonus + benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4768780