Customer service director jobs in United Kingdom - Page 4

Are you looking to kick-start your career with a company that genuinely invests in your growth and development? Do you want to be part of an inclusive, supportive, and forward-thinking business where your contribution really matters? We’re proud of our open and honest culture - with each other and with our clients. We believe people do their best work when they feel supported, valued, and encouraged to grow, and that’s exactly the environment we’ve built. You’ll be joining a young, dynamic team on an exciting journey, where collaboration, integrity, and a sense of fun are all part of the day-to-day. This role is perfect for someone who is highly organised, proactive, and enjoys variety - where no two days are ever quite the same. The Role at a Glance: Administrative Assistant London, SE6 £25,500 Plus Casual Dress and On-Site Parking Full Time - Permanent Hours: 9am - 5pm, Monday - Friday Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Skills: Admin, Team Support, Customer Service, Organised, Excellent Attention to Detail. Who we are: We are a London based building services contractor offering specialist expertise in access and external building maintenance and construction. Our rope-access background (abseiling) allows us to help our clients find cost-effective and safe solutions. We are able to support in even the most challenging of environments. With vast amounts of experience and a myriad of projects under our belt, we offer a full spectrum of building maintenance services that require the expert know-how to complete. Our Vision: Transform the face of buildings globally using pioneering in-house technology Our Purpose: To be the brand that creates innovative products that break free from conventional methods, allowing us to offer completely unique building services that no one else can. Where you come in: As our Administrative Assistant, you’ll sit at the heart of the business, playing a key role in keeping everything running smoothly. You’ll coordinate and support teams across Field Operations, Finance, and Customer Service, acting as a central point of contact and problem-solver. You’ll also work closely with our Managing Director and wider team, providing first-class support and helping drive the day-to-day success of the business. What your day might look like: Be the friendly first point of contact for customers across phone, email, and online channels • Coordinate and schedule jobs and appointments, keeping multiple diaries running seamlessly • Manage calendars and priorities to ensure projects stay on track • Capture and maintain accurate job notes and records • Prepare clear, professional customer quotes • Create RAMS (Risk Assessments and Method Statements) to support safe, compliant operations • Compile and organise all documentation needed for on-site teams before work begins • Liaise with suppliers and manage purchasing to ensure the right materials are in the right place at the right time • Support the Sales & Marketing team with ad-hoc tasks and initiatives • Produce sales reports and insights for the Managing Director About You: Experience in a busy, service-led sales environment • Thrives in a fast-paced, customer-focused setting • Adaptable and comfortable with change • Strong attention to detail and organisation skills • Innovative mindset with a proactive approach • Acts with integrity and professionalism at all times • A positive team player who brings energy and a sense of fun If you’re an organised, motivated graduate looking to build a long-term career within a growing and innovative business, we’d love to hear from you. This is a fantastic opportunity to join a supportive team where your ideas are welcomed, your development is encouraged, and your contribution genuinely makes a difference. Apply now to start your journey as our Administrative Assistant and be part of a company that’s transforming the future of building restoration. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Health & Safety / Stakeholder Engagement Consultant Purpose of role: To support a structured, evidence led internal review of Canal & River Trust engagement on the specified area of canal/river, suitable for internal assurance and potential Health & Safety Executive (HSE) scrutiny. The role involves conducting a thorough assessment of all relevant evidence and documentation associated with the Canal & River Trust's historical stakeholder engagement activities relating to the specified area of canal /river, with particular attention to Health & Safety risks, legal obligations, and organizational decision-making processes. Responsibilities include reviewing existing documents within CRT systems-such as emails, SharePoint files, permits, RAMS, safety notifications, meeting records, events, business boating licenses, and agreements-while organizing and structuring these materials to build a comprehensive audit timeline. Analyse all Health & Safety data, identifying risk types (including public safety, navigation, contractor operations, environmental, reputational), and CRTs responses, appropriately categorizing findings. Prepare a detailed report encompassing an executive summary that synthesizes research outcomes with a comprehensive timeline of activity. Collaborate with colleagues holding pertinent data including: Regional Director Head of Boating Boating & Customer Service Manager Project Manager Health & Safety personnel and Customer Service Assistants. Expected Outputs: - A structured filing system and records pertaining to the specified area - A transparent and auditable timeline of actions and activities - Work with the Regional Director to identify outstanding tasks, develop a comprehensive action log, schedule meetings, and monitor progress across the team to ensure their completion with a clear audit trail Potentially other administrative task including: - Updating 4Risk system - Sorting and organising project filing for other areas of work

Sales and Marketing Director - Required for this expanding global upmarket travel company. The role will be to lead the companies global commercial strategy overseeing sales, marketing and customer service. Fantastic salary, bonus and benefits for the successful candidate Sales and Marketing Directors Responsibilities: -You will be responsible for the companies global commercial strategy aligned with companies growth targets. You will own overall revenue performance , setting achievable but ambitious sales targets -You will lead and inspire the global sales team, fostering a high performance, results driven culture -Oversee global marketing strategy ensuring alignment with revenue objectives and brand positioning -Oversee the customer service function to ensure exceptional end to end client experience -Own commercial forecasting , budgeting and revenue planning -Lead, mentor and develop departments heads across sales, marketing and customer service Sales and Marketing Director Experience Required: -Minimum of 10 years senior leadership experience within the luxury travel sector -Proven track record of delivering significant growth in international markets particularly the US -Strong experience leading integrated sales and marketing teams -Deep understanding of luxury travel distribution channels -Highly analytical and financially literate -Hands on leadership skills -Strong understanding of digital marketing , CRM systems, AI and performance marketing metrics -Willing to travel internationally If you are interested in this exciting opportunity please apply online of email your cv to (url removed)

Job Title: Business Development Executive Hybrid, working remotely from home and the Windsor office and conducting site visits across England and Wales Overview: 1. You will be conducting site visits to potential borrowers at their place of business to assess if we are proceeding to a lending decision. 2. You will be assessing director behaviour, business sector and collating any further documentation required to determine your final lending decision. 3. You will be looking at the risks involved with the business and put these factors towards the lending decision. 4. The information that is gathered at the underwriting stage will also support you to conduct the visit. 5. You will be required to present the site visit findings to the Loan Sales Manager along with your business decision as to whether we should approve the lending decision. 6. You will be required to build a business relationship with the director(s) you meet during your site visits to enable a solid line of communication. You be required to make contact directly with the director(s) to confirm, re-arrange and ensure that the director has all necessary documents and proof prepared for their visit. 7. A strong understanding of commercial lending, risk assessment and financial analysis is required. 8. Absolute professionalism whilst representing the company is essential. 9. Strong time management is vital in this role. Role Responsibilities • Support the underwriting team by underwriting cases when you are not out on the road. • Maintain an understanding of and comply with all relevant lending regulations, including those from financial regulatory bodies and internal lending policies. • Upon completion of the site visit, ensure you carry out a post visit meeting with the Loan Sales Manager, at this stage you must ensure you raise any red flags/ concerns regarding the business we are considering lending to. • Evaluate creditworthiness and risks of loan applicants by analysing financial data including income, financial statements, and collateral when underwriting cases. • Provide excellent customer service by promptly responding to questions and concerns from loan applicants, explaining the loan application process, and communicating decisions effectively. • Keep yourself updated on loan products, underwriting standards, and collections procedures. • Ensure all documentation and ID Verification checks are prepared and completed to a satisfactory standard before submitting the case to the lending department. • Be able to operate with proficiency CRM systems and keep accurate notes and documentation. • Make it your responsibility to know your customers. Requirements: • Use of own car as you will be required to drive to our customers (monthly car allowance). • Confident, friendly and a professional manner is required at all times as you will representing the company when onsite visits. • Excellent interpersonal and communication skills. • Excellent analytical and decision-making abilities. • Knowledge of loan compliance and regulatory standards. TPBN1_UKTJ

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Job Title: Legionella Risk Assessor Location: Watford, Greater London Salary/Benefits: £26k - £40k + Training & Benefits Our client is a successful, multi-disciplined consultancy who have a busy Legionella / Water Hygiene department. Due to recent expansion, they are recruiting for an experienced Legionella Risk Assessor to join their team in the South East of England. You will be conducting legionella risk assessments across a variety of premises, including: domestic, commercial and public sector. We are seeking someone who can hit the ground running, with a strong foundation of industry knowledge and experience. Salaries on offer are competitive and benefits include: overtime, training and company vehicle. Locations of work include: Watford, Harrow, Wembley, Potters Bar, Amersham, High Wycombe, Beaconsfield, Aylesbury, Luton, Slough, Windsor, Maidenhead, Marlow, Cheshunt, Enfield, St Albans, Welwyn Garden City, Luton, Leighton Buzzard, Milton Keynes, Epping, Harlow, Chigwell, Romford, Ilford, Barking, Hornchurch, Bishop’s Stortford, Stevenage. Experience / Qualifications: • Track record working as a Legionella Risk Assessor, • Must hold the City and Guilds (WMSoc) Legionella Risk Assessing, • Fully conversant in HSG 274 and ACOP L8 guidelines, • Flexible to travel as per company needs, • Good literacy and numeracy skills, • Proficient in using IT software The Role: • Carrying out legionella risk assessments on domestic hot and cold water systems, • Collecting water samples and delivering to the laboratory, • Identifying risks within existing systems and making appropriate recommendations for remedial action, • Producing bespoke technical reports and schematic drawings, • Acting as a key point of contact for clients, answering technical queries and providing ongoing support, • Training new members of the team and auditing on completed works, • Working to agreed deadlines and personal targets, • Maintaining high levels of customer service and professional output, • Keeping up-to-date with industry guidelines Alternative job titles: Legionella Consultant, Water Hygiene Risk Assessor, Water Hygiene Consultant. Future Select are recruiting in the Water Treatment/Hygiene industry; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026

Ford & Stanley Executive Search (Part of the Ford & Stanley Talent Services Group) are a leading Executive search and talent advisory firm specialising in the following sectors: Rail & Transportation Civils & Construction Manufacturing & Supply Chain Technology & Cyber Security Logistics & Intermodal Freight Defence Our search directors, search consultants and in-house research team specialise in retained opportunities at the highest levels of organisational leadership and management. Our success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. Working with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service – whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. We have been exclusively appointed by a Transportation business on a retained search for a Head of Sales( SaaS) Below you will find a ‘Candidate Opportunity Brief’ developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search, Senior Consultant and the Business Development Director. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the details that sit behind the job specification. Essential Hard Skills (Skills & Experience) § The role requires an established ‘black book’ of senior Transportations sector contacts, enabling direct access to key decision makers. § Experience within long sales cycles, typically 18 to 22 months. § SaaS / software / technology led sales experience with a complete understanding of associated commercial models. § Strong understanding of the UK Transportation Business industry § Capability of building and managing a qualified pipeline, providing clarity on future revenue and growth rather than relying on ad hoc or low hanging opportunities. Essential Soft Skills (Attributes & Behaviours) § Self-awareness, gravitas. § Stakeholder management. § Ability to inspire teams across different business areas. § A measured and considered approach to sales. Working Arrangements & Location: Flexible working available. With the requirement of being in office once every two weeks / twice per month Ford & Stanley Executive Search Pre-Submission Process: First Engagement: A short engagement and introductory conversation to position the opportunity, gauge candidate's early interest level and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared. Candidate Discovery: An open, conversational and consultative discussion where candidates and executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstances. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV. The ‘shortlist’: Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the client’s business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile before submission along with our notes and recommendations. Interview Process: 1st Stage Interview: A 30–45 minute Teams interview with (Business Development Director) and (Chief Operating Officer) 2nd Stage Interview: A face-to-face interview Exploring strategic approach, stakeholder engagement, leadership style and cultural fit. Good to knows: Our client are at a critical point in the growth of there software product with the market relatively untapped and an opportunity to capitalise on a relatively new capability. They currently hold about 20% market share with limited visibility of where the other 20% fits and an opportunity to develop a strategy that develops that. This role comes with 2 direct reports. The Head of SaaS will operate at a senior level, with a direct reporting line to the Business Development Director and close day to day interaction with the Chief Operating Officer within a flat organisational structure. This role is ultimately driving the growth of the software product . A scalable, data aggregation and integration platform. The business is on an upward trajectory and will be turning over a profit this year. Our client is already applying AI within there software product but sees a significant untapped opportunity to provide a single point of contact. Our client operates in a fast moving, evolving environment, requiring the ability to prioritise, adapt quickly, and make progress amid changing market dynamics and competing demands Key Responsibilities: Define and lead the strategy for the software product to scale the business beyond its current ~20% market share, identifying where future growth sits across. Increase the size, quality and visibility of the sales pipeline, moving beyond incumbent and low‑hanging opportunities to support long, complex sales cycles. Engage senior decision‑makers at MD / CxO level, leveraging an established network to accelerate access, influence and commercial outcomes. Raise senior‑level awareness of the platform, ensuring key stakeholders understand its capability, value and future potential. Develop and execute a structured go‑to‑market approach, replacing ad‑hoc selling with clear prioritisation and account focus. Lead and develop the commercial team, providing direction, structure and support within a flat, high‑autonomy environment. Provide clear commercial insight to senior leadership, offering pipeline visibility, market intelligence and confidence in future growth. Feed market and customer insight into product direction, helping shape roadmap priorities, including AI‑driven use cases. Budget: Competitive salary Available Supporting benefits Car Allowance Salary reviews: Annually Holidays: Standard holiday entitlement of 25 days increases to 27 days after 4 years Additional day leave for birthday. Pension Life Insurance Critical Illness cover Employee Assistance Programme Buy and Sell Annual Leave Cycle to Work Scheme Enhanced maternity/paternity and adoption leave Private medical insurance Additional details will be shared once a call is booked in. Executive Search Delivery Team: Tom Norton – Head of Executive Search: (Client Recommendations/Advisory, Offer Negotiations, Consulting, Networking) Josh Winfield – Senior Consultant (Headhunting, Networking, Research, Search, Longlisting, Interviews, Data & Market Intel, Market Intelligence & Shortlisting) Ralitsa Kuzeva – Executive Assistant: (Data, Diary Management and Coordination) About Ford & Stanley Executive Search: Please see the supporting appendix: Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an ongoing basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs. We place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are those of an executive search and talent advisory business

We are assisting a highly regarded and well-established construction company based in West Wickham, Kent. Due to continued (and well deserved) growth, they seek a driven and creative person to join then as an Office based Office Administrator. This company has an unrivalled reputation for delivering high quality residential and commercial build and renovation projects. They seek an individual whose professional qualities echo their own high expectations. As Office Administrator you will be working closely with the Managing Director and be the first point of contact for all incoming calls and enquiries. Preferably you will already have some previous construction related knowledge and experience gained from within a similar environment. The ideal candidate for the Office Administrator opportunity should possess an interest in construction, be computer literate and possess strong customer service skills. Plus, if you’re a whizz with social media – that would be brilliant!! The Office Administrator opportunity is offered on a full time, permanent basis with the working hours of 9am to 5pm, Monday to Friday. Core responsibilities: • 1st point of contact for all in person visitors, and incoming phone calls, • Composing and sending high class; business related emails to all stakeholders, • Managing, maintaining, and contributing material to social media sites (TikTok, Instagram, You Tube, Facebook), • Updating and improving existing Excel spreadsheets, • Making and scheduling appointments, • Extensive diary management, • Liaising with customers, suppliers, site supervisors, and associated external professionals, • Maintaining accurate and detailed records for each project, • General office related duties Core requirements: • Excellent IT skills – Word, Excel, Outlook, • Confident with generating and uploading material to social media (Insta, TikTok, etc), • Taking solid, concise details from potential customer’s initial enquiries, • Possess an excellent and professional telephone manner, • Confidence with arranging appointments for the MD, • Proven problem solving skills, • A brilliant sense of humour, and a positive energy What’s in it for you? • The opportunity to work with one of the most professional construction companies in the area, • A genuine opportunity to work with a secure, and expanding business, • A generous starting salary, with excellent future career development prospects If this exciting opportunity sounds like it could be the ‘one’ for you, apply today or contact Bright Side Recruitment for more details

Job Title: Head of Trade Marketing (Hybrid) Location: Watford WD24 7RY, hybrid Salary: Negotiable dependant on experience Hours of work: Core hours of work for our business are Monday to Friday 08:30-17:00 (40 hours) however this can be done on a Hybrid basis with 2/3 days in the office per week. If you're a trade and customer focused marketer with a proven track record in driving multi-channel marketing programmes this is an exciting new role in our growing business. You will manage a team of highly skilled professionals and will report to the Sales & Marketing Director, working closely with our B2B Sales, Category, Digital & E-commerce and Sustainability teams. What will be your main responsibilities? inspiring, managing and motivating a marketing team to deliver activities, campaigns, and collaborations, and build customer engagement to increase Vegetarian Express awareness and drive sales. creating marketing briefs for all key initiatives, ensuring that they are correctly communicated to internal and external partners. defining and managing the day to day of the core marketing and customer engagement activity plan in line with business objectives. leveraging customer and industry intel to ensure Vegetarian Express and its value proposition is effectively communicated, on brand, on time and on budget across multi-channels in line with targets. playing a lynch pin role with the sales team, working closely with them to identify opportunities at a customer level. ensuring that the sales team are armed with an industry leading sales and marketing kitbag. Leading relevant trade marketing activity and campaigns to support delivery of business objectives. working closely with the Category team - to agree activation and promotional plans to market our highly differentiated range and activate new products. This includes end to end activation from point of launch, core asset creation and messaging, launch briefings, product knowledge training for the sales team, direct marketing plan and activation via digital channels. working closely with the Head of Ecommerce & Independent Digi Plus to ensure the core marketing plan and content is effectively delivered via digital channels. managing the day-to-day of existing value added tools, such as our plant-based recipe portal, Seed-bank, designed to make it easier for our customers to get exceptional plant-based food on their menus. working with the Sustainability Manager to effectively communicate our ESG agenda and even more importantly help our customers to deliver their sustainability targets.Join the Plant-Based Revolution: We're on a mission to fill plates across the UK with plant-based goodness. Since 1987, we've been the rebel explorers of the food world, on a constant journey to discover and deliver the very best in vegetarian and vegan ingredients. Today, we are the go-to partner for over 5,000 chefs - from industry giants like Compass and Sodexo to the most innovative independent operators. What do you need? You don't have to be vegan to join our team, but at least 2 years-experience in a similar role, or equivalent experience will be required plus proven experience in the following: have solid experience of managing the marketing mix within a B2B environment. Experience of working within the Foodservice sector is very advantageous but not essential. be comfortable working with data, have good basic commercial acumen and can measure and track performance. You're results driven and understand the need for continuous improvement. have experience of working closely with sales team within a B2B environment have exceptional project management skills and can multi-task like a pro! thrive on meeting challenging deadlines; love a varied workload and the opportunity to take control. Be incredibly pro-active and can comfortably prioritise a heavy workload on the fly. have a strong track record of delivering marketing activity and trade marketing experience would be advantageous.What will differentiate you? Experience of B2B Trade Marketing within the food service sector.In return what do we offer? Competitive basic salary 25 days holiday plus public holidays Option to purchase additional annual leave (up to 3 days) Cash health plan (money back for dentist, opticians, physio etc.) Life assurance (4 x salary) On-going training & development Staff discount on all products Pension Easy access to public transport and free parking We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme all year roundCandidates with the relevant experience or job titles of; Trade Marketing Director, Head of Channel Marketing, Director of Retail Marketing, Shopper Marketing Director, Head of Sales and Marketing (Trade), Commercial Marketing Director, Head of Customer Marketing, Channel Marketing Director, Head of Go-to-Market Strategy, may also be considered for this role

Are you experienced within the Inbound Travel Industry? Are you a natural relationship builder? Based in Kent and looking for a local role? Look no further! We are working with an established leading provider of travel, leisure and hospitality products and services in the UK, Ireland and mainland Europe, who are looking for a Product and Contracting Manager to join their team. Reporting to the Commercial Director, the Product & Contracting Manager will be responsible for contracting predominately restaurants and attractions in Ireland, Scotland & the North of England, to fulfil our Key trade/B2B and B2C demands. A key function of the role is to ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities. Key Duties & Responsibilities Negotiate competitive rates and conditions for all land services notably restaurants & attractions. Secure contracts with suppliers in line with the purchasing strategy and remit advised from the Commercial Director. Product development - source new venues and be proactive in proposing new products appropriate to the various sales channels. Provide product updates and presentations of new products or packages to B2B clients To propose, plan and attend business trips and meetings in order to negotiate and renegotiate contracts. Ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities. Organise and attend FAM trips. Attend key industry events, workshops and networking opportunities where required. Ability to travel to key destinations in the UK, particularly Ireland and Scotland and to Northern Europe when required. Prepare and analyse statistics via software products to benefit effective negotiations and product analysis for re contracting. To develop and maintain commercially advantageous business relationships with our suppliers. Provide the Operations team with product updates and respond to day-to-day queries. Ensure all contracts are completed accurately and in full with all information being set up in a timely fashion. To liaise with all internal departments to ensure all departments are fully up to date these include, finance, systems, sales & marketing. Negotiate added-value deals, overrides and special offers. Constantly challenging yourself to increase product knowledge and identifying potential suppliers to support our product offering. Investigate and resolve service complaints Ensure high service quality standards are met year on year and to promptly deal with queries from colleagues and suppliers Support sales functions with production of quarterly sales material, e-shots and customer rates sheets. Entering contracts into the in house HLG databaseKey Skills A least 2 years' experience in the travel industry preferably in a purchasing role within the UK Inbound market. Confident and passionate about succeeding in the role. The applicant needs to have strong commercial acumen, be adaptable, reliable and flexible, with a responsible attitude and possess the ability to respond to tight deadlines. Excellent negotiation skills Excellent organisational and planning skills. The ability to build effective relationships The ability to deal with competing priorities effectively Self-motivated and good working under pressure. A good knowledge of Word, Excel and PowerPoint Strong written and verbal communication skills (English) The ability to handle multiple projects, whilst maintaining meticulous attention to detail and a "can do attitude". An enthusiastic and strong team player Additional languages desirable particularly German or French as is a knowledge of UK and Northern European citiesThroughout the year it will be anticipated that you will spend approximately 50% of your time attending site visits, FAM trips, visiting clients, and attending workshops across the UK and Ireland (including travel to Ireland / Scotland approximately 8 - 10 times a year). The package: A salary of £29,000 - £30,000 Hybrid workingInterested? Please click APPLY or contact

Senior Product Development Manager Location: South London Reporting into: Business Development Director Salary: £60-65k// 4 days on site, 1 day WFH Are you obsessed with creating game-changing food products? Love the buzz of innovation and the pace of the food-to-go world? This is your chance to lead NPD for a fast-growing, family-led manufacturer that prides itself on hand-crafted, high-quality products and a people-first culture. The Role As Senior Product Development Manager, you'll be at the centre of bringing exciting new products to life - from bold ideas to successful launches. You'll own the NPD strategy, inspire a talented team, and collaborate with chefs, customers, and cross‑functional teams to deliver products that stand out in a competitive market. If you thrive in a hands-on, agile environment where creativity meets commercial thinking, you'll feel right at home. What You'll Be Doing Driving and refining the full NPD critical path Leading projects from concept to launch with excellence at every stage (including Process and Factory Scale Up!) Acting as the go-to contact for internal teams and customers Preparing key documentation and presenting with confidence Managing, mentoring, and motivating an ambitious NPD team Working closely with chefs to turn briefs into winning products Tracking trends, benchmarking competitors, and spotting new opportunities Building strong customer relationships based on trust and expertise Embedding a high-performing, collaborative team culture What You Bring Experience: Proven NPD experience in food manufacturing (ideally food-to-go) Strong understanding of factory processes and cross-functional collaboration Leadership experience - managing teams or departments Confident in customer-facing roles (retail or foodservice)Skills: Excellent communication & stakeholder management A natural project leader with strong organisation skills Commercially aware, process-driven, and solutions-focused Great problem solver, adaptable, and keen to drive positive change Above all - a passion for food and innovation What's In It for You Free lunch & drinks daily Regular socials: summer & Christmas parties, BBQs, pizza days, ice cream vans & more Ongoing training and career progression Sponsored professional development Pension scheme Cash plan & wellbeing support Discounts on car repairs & MOTs Gym scheme Cycle to Work Mental health champions Access to wellbeing services 33 days annual leave 1 paid charity day each year Long service awards If this looks of interest, please click apply and I will be in contact with more details

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment