Customer service home jobs in United Kingdom - Page 11

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire. £23,046.00 per annum, working 32 hours per week including weekends Driving is mandatory and sleep in shifts will be required. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. Our benefits include: * Annual leave increasing up to 30 days with length of service * Free DBS * Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card * Fully paid induction programme and further training * ILM courses and Apprenticeship Programmes * Cycle to work scheme * Employee Assistance Programme for 24-7 confidential support * Online wellbeing resources * A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) * Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This role requires sleep-in shifts at the service. What you'll do: * Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer; * Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating; * Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way; * Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches; * Collating a range of behavioural data and essential paperwork to be analysed within our local management structure; * Driving the customer's (manual) vehicle to support them to go about their daily life; * Communicating with a range of other key stakeholders including social work, psychology and commissioning teams; * Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements; * Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them; This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. About you: * Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places; * Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming; * Exudes a warm friendly and fun presence; * Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement; * Thrives on change and enjoys dynamic diverse environments; * Is persistent and determined in adverse circumstances; * Is respectful, articulate and sensitive in style of communication; * Ability to cope positively with challenging and diverse behaviour. What you'll bring: Essential: * NVQ Level 2 or equivalent * Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: * We focus on Excellence and innovation. * We are Caring and Compassionate. * We are Inclusive and Trusted. * We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. TPBN1_UKTJ

Air Conditioning Planned Maintenance Engineer Living in Greater London Area Inside or just outside of the M25 area This role will be mobile mainly to cover the London and Home Counties area but occasional trips to clients further away: for example Cardiff, Stockport. All of our commercial clients are on service contracts, and our installations are with end users or service contract clients. You would be joining a specialist company and carry out work to only the highest standards. As a small business we very much enjoy our work. Your enthusiastic personality is as important as your technical skills. We look to you to bring your own skills and experiences of providing a professional service, and to share this with us and our clients. Please apply if you have the following: • NVQ or City and Guilds to Level 2. C & G Level 2 in Refrigeration and Air Conditioning and F Gas and Safety skills to the industry standard. IPAF and PASMA, Skillcard., • A desire to work for a company that provides the best service and puts our customer first., • Extensive experience in maintaining and repairing chillers VRV and VRF of various types and ages., • Enthusiastic responder to client emergencies both during the day and out of hours on a rota basis. Supported on more complicated call outs. In return you must demonstrate from day 1: 1. The engineer will hold experience on maintaining essential plant, and can carry out basic fault-finding and repair:, 2. VRV / VRF (Hybrid VRF desirable), 3. Split and Multi Split Air Conditioning, 4. Ventilation, 5. 2 and 4 pipe fan coil units, 6. Ait to water heat pumps (desirable), 7. Refrigeration - Walk in Fridge and freezers and cold rooms (desirable), 8. Good track record of competence, honesty and reliability., 9. Ability to get on with your team and our clients and to generate positive feedback and compliments on our service., 10. We can verify with references what you have been doing for the past 3 years at least. In return we will provide: 1. Very good Hourly pay for travel door to door., 2. Enhanced pay over our competitors., 3. Good quality of van and other resources for example phone and IT equipment. Professional uniform., 4. Manufacturer and other training to keep you at the top of your game., 5. Life Assurance, 6. BUPA Job Type: Full-time Pay: Basic of £15.00 per hour (£35,000 per year) to £17.00 per hour (£44,000 per year) according to ability to fault find and repair the necessary plant as described above. Call out: £125.00 per week call out standby allowance. Currently on rota every 6/7 weeks. Benefits: • Company Van, • Life insurance Schedule: • Monday to Friday, • Overtime, • Weekend availability Licence/Certification: · F GAS Licence (required) Location: Greater London Region (required)

Registered Manager We're looking for a kind, compassionate and resilient Registered Manager to join our Learning Disabilities Social Care Service in Newham. £44,000.00 per annum, working 40 hours per week. (Some weekend and out of hours work may be required at times, as well as covering the organisational on call rota) Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Customer Quality, Safeguarding and Safety Be the CQC registered manager across services within the cluster Promote a person-centred culture and one of co-production Ensure that Services are striving for continuous improvement Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded Effective management of any safeguarding incidents and appropriate escalation of any emerging risks Work efficiently on HR issues and address in a prompt manner Work in partnership with all stakeholders, promoting a positive working relationship. Promote safe, consistent and predictable environments, in line with the Capable Environments framework This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proven experience of managing more than one service across a geographical area. The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required Previous experience of working with management contracts and agreements Previous experience of delivering regulatory compliance Excellent prioritisation and organisational skills Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Desirable: Other relevant professional memberships and/or specialist qualifications Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment Experience of transforming care / Hospital to home agenda If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. TPBN1_UKTJ

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This role would suit someone who has worked in retail and dealt with customer enquiries over the phone or someone who is looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role. You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third parties Dealing with a variety of calls, assessing and answering customer enquiries Responding to requests for information in a professional manner via letter and email Liaising with customers, financial advisers and third parties to process and administer instructions and enquiries Working as a team to ensure that service standards are met Skills and experiences required: Previous experience within a customer service, call centre, financial or contact centre role Excellent telephone manner Strong written and oral communication skills Good customer service skills This is an exciting opportunity for a positive and passionate individual looking for a customer services role with a financial services organisation. What's on offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30–16:15 or 9:15–17:00. Flexibility is required. This role is a full-time, permanent position

Job Title: Water Hygiene Technician/Water Hygiene Engineer Location: Barking and Dagenham £30000-£34000 + Van (private use) + Benefits Our client is a rapidly growing Building Services Consultancy and specialise in commercial sites in East & Central London. They are currently looking for an experienced Water Hygiene Technician/ Water Hygiene Engineer to join an existing team. This Water Hygiene Technician/Water Hygiene Engineer role will involve working on new and existing contracts across offices, health care, education and retail locations. Work is planned and will include - water sampling and temperature monitoring, basic plumbing and maintenance and descaling of taps and shower heads. Additional work to include • Maintaining and updating site logbooks in line with industry standards., • Working collaboratively within a team and independently., • Driving to locations in East & Central London, • Adhering to all safety protocols, maintaining the high standards of the business. To apply for the Water Hygiene Technician/Water Hygiene Engineer role, the following experience is required • 3+ years’ experience in water hygiene., • Able to work independently and manage time effectively., • Excellent communication and customer service skills., • Full UK driving licence. The Water Hygiene Technician/Water Hygiene Engineer role will come with full training and provide you with City & Guilds training in water hygiene, plumbing and legionella. In addition, a company van is provided which can be used for private use, a pension, health scheme and a company related bonus. For more information, please email Nick Lewis with a copy of your CV. Similar job titles and keywords - Water Hygiene Technician, Legionella Risk Assessor, Water Treatment Engineer, Water Quality Technician, Environmental Service Technician, Water Monitoring Technician, Water Systems Engineer, Field Service Engineer – Water Hygiene, Legionella Compliance Technician, TMV Servicing Engineer, Water Compliance Technician, Water Maintenance Operative, Plumbing & Water Hygiene Engineer, Environmental Compliance Engineer, Facilities Water Engineer, Legionella control, TMV servicing, Water sampling, Temperature monitoring, L8 compliance, ACOP L8, UKAS sampling, Chlorination, Disinfection works, Clean and disinfection of tanks, Water system flushing, Closed system monitoring, Risk assessments, Logbook maintenance, Remedial plumbing works, Pseudomonas testing, Bacterial sampling, HSG274 compliance. Suitable home locations - Dagenham, Barking, Ilford, Romford, Rainham, Hornchurch, Upminster, Chadwell Heath, Goodmayes, Seven Kings, Becontree, Elm Park, Collier Row, Rush Green, Purfleet-on-Thames, Aveley, Grays, Brentwood, Chigwell, East Ham

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. Its our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. Youll be out on the road whatever the weather, but youll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £14.42 per hour. All your breaks are paid, meaning for every minute at work you get paid. Thats a great deal! Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: Company pension of up to 7% matched contributions after just 3 months An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents Hundreds of high street shopping, entertainment and restaurant discounts Life insurance coverage from day one of employment 15% off your weekly shop with Ocado.com Loads more voluntary benefits such as dental and travel insurance at a discounted price So what do we need from you? You dont need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: Full UK or EU driving licence. Minimum of 12 months driving experience Maximum of 6 penalty points. No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: Fill in an online application - there is no CV needed! Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks. You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session We will run a Disclosure Barring System check (DBS). Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent, Part-Time Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work any 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, youll find a home at Ocado Logistics. TPBN1_UKTJ

Gas Repair Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. They are the second-largest home care maintenance company in the country, following British Gas. With a strong presence and continuous growth, who currently employs over 350 engineers. Established in 1992, the company brings decades of industry experience and offers excellent training facilities nationwide. Their training programs are comprehensive, safety-focused, and tailored to support individual employee development and career progression. The role involves working in private residential properties to identify and diagnose faults in central heating systems, followed by carrying out necessary boiler repairs. Here is a short breakdown of the offering: The Package: Basic salary: £52,830 + a £3,000 guaranteed bonus in your first year! 40 hours per week, with annualised hours (less in summer, more in winter – consistent pay all year round!) Overtime available 33 days’ holiday (including BHs) with the option to buy, sell or carry over up to a week Sick Pay & Maternity/Paternity Pay Company van, fuel card, tools, uniform & PPE provided Fantastic pension with income protection cover Access to a private, award-winning training centre & field coaches to support your growth Up to £2,500 Smart Tech & Home Improvement salary sacrifice scheme (IKEA, Currys) A supportive team where you’ll be recognised and rewarded Clear progression opportunities About You: CCN1, CENWAT1, HTR1 & CKR1 Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills If you are interested in joining a growing business at an exciting time, you can reply directly below or send your CV to (url removed) or call me on (phone number removed) for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

We are seeking a HSEQ Officer to manage and influence our client's compliance agenda who is based in Potters Bar. The role is hybrid where you can work from home 2 days per week and operate out of offices from Guildford to Welwyn Garden City. The day to day duties include: Liaise with the group's individual brand General Managers to determine HSEQ requirements and ensuring compliance standards are met at all times. • To manage the administration of all HSEQ systems, procedures and accreditation's across the group., • Liaise with management and, where required, external agencies to support the roll out of existing and future projects., • Promote effective practice and quality improvement., • Maintain the ISO quality standards for Group companies. Particularly ISO 14000 and 45000., • To lead a review of each companies quality monitoring systems and implement the output of the review. Annually review systems for continued improvement. * Carry out such other duties as the Company may reasonably assign to you from time to time that are commensurate with your experience and status within the Company. It is essential you have a minimum of 2 years expertise in such a role and hold IOSH/NEBOSH certification and a full UK driver's licence. You will possess excellent customer service and organisational ability and be IT literate. In return we offer a salary of £35000 - £40000pa based on a 37.5 hour week working Monday to Friday. • 25 days holiday + 8 bank holidays, • Company pension scheme, • 2 paid volunteering days (company initiative), • Employee Referral Scheme, • Access to employee engagement platform with lifestyle savings & high street discounts, • Reward & recognition programme, • Career development opportunities, • Company awards & events, • Free on-site parking, • Death in Service A basic DBS check will be undertaken. If you are looking for your next role then apply now

Fallow Restaurants was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up the restaurants DNA, where conscious culinary creativity meets hospitality experience and passion. Fallows permanent home in St Jamess market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ sustainable restaurant of the year and the Caterer award for best new restaurant. We are seeking an experienced Restaurant Cleaning Manager to drive and maintain exceptional high standards of cleanliness and hygiene across our three Central London restaurants. This is a hands-on cleaning role managing a small team of restaurant cleaners to ensure that all customer facing and back of house areas are cleaned and presented to the highest standards. The successful candidate will take full ownership of front-of-house areas and work with senior managers to ensure consistently high cleaning standards, manage in-house cleaners, agency cleaners and cleaning contractors. They will be highly visible on site, proactive and responsive in approach, and uncompromising in maintain consistently high standards. Key Responsibilities To ensure that all customer facing front of house and back of house staff areas are cleaned and presented to the highest standard at all times. Implement, monitor, and continuously improve daily, weekly, and deep-clean checklists. Personally inspect sites regularly, lead in a hands-on manner to complete cleaning tasks addressing issues immediately. Team Management: To recruit, train, rota and manage a small in-house cleaning team and agency cleaners. Set clear expectations, provide hands-on training, and conduct regular performance reviews. Oversee and manage a small internal laundry facility and external providers. Operational Collaboration: Work closely with senior team and heads of department. Support back of house operations by maintaining clean, safe, and well-organised working environments. Be responsive during service periods to resolve urgent cleanliness or hygiene issues. Assist with any laundry, uniform or customer dry cleaning needs. Stock, Equipment & Cost Control: Manage all cleaning chemicals, consumables and equipment across the group. Ensure safe storage, correct labelling, and appropriate use of all chemicals. Control housekeeping costs, minimise waste, and operate within agreed budgets. Compliance & Reporting: Maintain accurate cleaning records, audit results, and compliance documentation. Identify and report maintenance issues, pest control concerns or health & safety risks. Support environmental and sustainability initiatives in line with company values. Skills & Experience: Proven experience in a management or supervisory position. Experience managing external cleaning contractors agency cleaners, window cleaners, laundry services, etc. Ability to manage multiple sites with a hands-on, detail-driven approach. Strong written and verbal communication skills, IT literate. Personal Attributes: Proven experience in similar role. Exceptionally high standards and attention to detail. Hands-on, visible, and comfortable working within busy restaurant environment. . Working Hours: Full-time 40 hours/5 days. Flexibility required to meet operational needs of the business and across multiple sites (including some weekend as business needs require). Company Benefits Competitive salary. Career progression. Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. Wellbeing initiatives. Reward and recognition schemes. Free welcome lunch for you and a guest. 50% restaurant discounts across the group. 25% Friends and Family discounts. 50% discount on company retail. Supplier trips, staff parties and team socials. Staff meal during your shift. Increased holiday entitlement after three years employment. Enhanced parental leave (after one years employment). Sabbaticals (after three years employment). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement. TPBN1_UKCT

Chef de Partie - Saison London, UK Full-time Company Description Come and join us in bringing the Raffles experience to London The Raffles name is synonymous with luxury, glamour and extraordinary adventure.Raffles London at The OWO on Londons Whitehall, unites the allure and heritage of Raffleswith one of the worlds most historic addresses. This fine Grade II* Edwardian building has beentransformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, thelatest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom andevent space. Within these much-storied walls, where legendary statesmen and women once shapedthe modern world, guests are now invited to discover new and inspiring emotions andconnections. At Raffles, you arrive as a guest, leave as a friend and return as family.? Job Description The Raffles London Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the Cte d'Azur, which was awarded the illustrious title of Best Restaurant at The Worlds 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, which will see Mauro continue his work promoting an awareness of the impact that food choices have on ecosystems. At Raffles London, Colagreco offers three dining experiences: Mauro Colagreco at Raffles London at The OWO, Saison and Mauros Table. Scope Of Position To lead and run a section of the kitchen overseeing and managing commis and demi chef de parties, assisting sous chefs in the preparation and service of food, in accordance with Raffles standards whilst ensuring equipment and utensils are always kept clean & tidy to the standards required by the Hotel Responsibilities Operation Lead and manage a section of the kitchen, overseeing production, service and hygiene standards. Follow the procedures, methods and recipe as outlined in communication. Ensure correct storage, rotation and labelling of food stuffs, equipment, and dry goods. Work with sous chefs to ensure stock ordering and deliveries are managed correctly. Involvement in training of demi chefs, commis chefs and apprentice chefs to set standards. Involvement in production and development of dishes for all outlets, maintaining standards. Projects for benefit of kitchen advancement. Always able to explain services to guests, visitors, and employees. Respond promptly to the service needs of the guests, employees, and visitors. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned. Health and Safety Ensure that all potential and real hazards are reported immediately and rectified. Be fully conversant with all departmental Fire, Emergency and Bomb procedures. Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them. Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department. Qualifications, Skills & Experience Essential To work as required on a rota basis. A proven track record and ability to provide high levels of service under pressure. Exceptional communication and customer service skills, both written and spoken. Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance. An understanding and willingness to contribute to a 24h operational schedule when required. Desirable Previous experience at a demi chef de partie level or higher. Ability to confidently lead and run a section. Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards. Qualifications - Additional information Why join our Raffles team? Not only will you be joining one of the worlds best hotels you will also receive great benefits including: 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days). Staff meals whist on duty. Free dry cleaning for uniform. Employer pension contribution of 3% Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether thats a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets. Worldwide development opportunities across Accors extensive brand portfolio. What are the Raffles Values? Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity. Belonging: We celebrate our differences. We support each other and we always stand together. Integrity: We build trust through mutual respect and being authentic. Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences. Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special. TPBN1_UKCT

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Sous Chef to help us achieve our goals. As our chef, you'll play a vital role in preparing meals tailored to the dietary needs and preferences of our residents. Ensuring every dish is made with love, supporting the health and happiness of those we care for. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply* Employee Assistance Programme, occupational health support and wellbeing servicesWhat you'll be doing You'll be supporting the head chef in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents. Plan, prepare, and serve balanced meals that meet dietary requirements. Cater to individual preferences and specific medical needs, such as allergies or soft diets. Maintain high standards of cleanliness and hygiene in the kitchen. Collaborate with the care team to ensure meal times are enjoyable and fulfilling. To deputise for head chef during periods of absence and maintain high quality food offer at all timesCould you be part of our team? About You: Proven experience as a chef, ideally in a care or similar environment. Strong knowledge of food safety and sanitation practices Committed to customer care and first-class service provision A recognised and appropriate qualification in food preparation/cooking, at least to NVQ level 2 Basic certificate in Food hygiene. Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, London, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it

The Role... At Soho House, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding Soho House service standards and creating an approachable yet elevated atmosphere for members, guests and staff. You'll ensure that members have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff. Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like "Cook House," "House Tonic," and "Club School." Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency. Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development. Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused. Gather and act on member feedback in partnership with the Membership team to continuously improve service and offerings. Train and coach staff on Soho House core values, roles, and service standards to build a high-performing and knowledgeable team. Oversee daily operations, ensuring all assigned tasks are completed on time and to the highest standard. Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence. Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team. What we are looking for... Minimum of 2+ years' experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously TPBN1_UKCT

SUMMARY OF POST: To provide high quality care and support services that enable customers to live the lives they choose as far as they are able. The Registered Care Manager is directly accountable to the Operations and Compliance Manager, Operations Director and to the regulatory body for domiciliary care. Key responsibility Efficiently manage the day to day running of the extra care contract. Allocate resources and monitor performance to deliver high quality care and support to customers. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Duties and specific responsibilities Manage the safety and quality of the business Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of care Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements Be prepared to work flexibly to ensure the safe delivery of the extra care service Provide a good service to customers Promote the rights of each customer and keep their wishes at the centre of their care and support Make sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support Make sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality care and support services within extra care. Keep all information about customers and their families secure and confidential Lead and manage staff Manage the effective recruitment, induction and training of the scheme coordinator(s), supervisor(s), care workers and other support staff. Identify ongoing training needs and ensure staff are up to date with current best practice Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Carry out appraisals and monitoring of staff performance Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent Attend external meetings and represent the service in a positive manner Responsibility for Emergency of out of hours phone cover for your staff This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements. Personal attributes Caring and compassionate towards people in need of care and support Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions Excellent time keeper and reliable Professional, smart appearance Knowledge and understanding Excellent understanding of the needs of people who require care and support at home and the provision of care services within extra care schemes in line with best practice Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services. Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification Understanding of systems to maintain confidentiality in relation to customers, staff and the business Knowledge of health and safety matters in relation to care services and risk management Knowledge of how to recognise abuse and safeguarding procedures Experience and skills Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy Experience of care services, risk assessment and person centred care and support Ability to plan and organise workloads effectively so customers receive the services they expect Good administrative skills and computer literacy Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff Ability to maintain clear written and electronic records and to follow statutory reporting procedures Experience of financial management desirable Ability to implement Care Support policies, procedures and instructions Additional requirements Willingness to work flexibly and to keep knowledge and skills up to date. Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure Full drivers licence Desirable criteria Experience of managing the delivery of social care services as a registered manager Train the trainer qualifications Knowledge of business management and business start up

Water Hygiene Technician/Water Hygiene Engineer Lambeth area £28000-£34000 + Van + Bonus + Benefits Our client an Environmental Consultancy is a Southern provider of water hygiene services and currently require a Water Hygiene Technician/ Water Hygiene Engineer. This role will involve working on new and existing contracts across local authority settings. Key Responsibilities for the Water Hygiene Technician/Water Hygiene Engineer will include: • Conduct routine water hygiene tasks including:, • Tank Inspections/Cleans, • TMV servicing, • Water sampling and temperature monitoring, • Assist with remedial plumbing tasks, • Maintain and update site logbooks in line with industry standards., • Work collaboratively within a team and independently., • Adhere to all safety protocols, maintaining the high standards of the business. To apply for the Water Hygiene Technician/Water Hygiene Engineer the following experience is required • Previous experience in water hygiene is essential., • Strong understanding of TMVs, sampling, and monitoring processes., • Ability to work independently and manage time effectively., • Excellent communication and customer service skills., • Full UK driving licence. The Water Hygiene Technician/Water Hygiene Engineer role will provide you with City & Guilds training in water hygiene and legionella. A company van is provided which can be used for private use, plus a pension, health scheme and a company related bonus. For more information, please email Nick Lewis with a copy of your CV. Similar job titles and keywords - Water Hygiene Technician, Legionella Risk Assessor, Water Treatment Engineer, Water Quality Technician, Environmental Service Technician, Water Monitoring Technician, Water Systems Engineer, Field Service Engineer – Water Hygiene, Legionella Compliance Technician, TMV Servicing Engineer, Water Compliance Technician, Water Maintenance Operative, Plumbing & Water Hygiene Engineer, Environmental Compliance Engineer, Facilities Water Engineer, Legionella control, TMV servicing, Water sampling, Temperature monitoring, L8 compliance, ACOP L8, UKAS sampling, Chlorination, Disinfection works, Clean and disinfection of tanks, Water system flushing, Closed system monitoring, Risk assessments, Logbook maintenance, Remedial plumbing works, Pseudomonas testing, Bacterial sampling, HSG274 compliance. Suitable home locations – Clapham, Brixton, Camberwell, Kennington, Stockwell, Vauxhall, Peckham, Dulwich, Streatham, Tooting, Balham, Wandsworth, Battersea, Fulham, Chelsea, Westminster, Elephant and Castle, Bermondsey, Lewisham, Greenwich

The Role: Junior Sous Chef The Restaurant: Bluebird City The Location: South Place Hotel, 3 South Pl, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! Industry leading pay : We value your expertise and dedication. Dine with style : Enjoy a lavish 50% discount at all our restaurants, all day, every day. Financial freedom : Take control of your finances with Stream track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary. Wellness support : Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor. Total Wellbeing Package : Embrace a holistic approach to health with WeCare offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more! Nourish your body : We offer healthy and nutritious meals whilst on shift. Recognition and Reward for a job well done : Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night! Grow with us : You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge. Get some rest : Your holiday allowance increases with length of service. Make a difference : Give back to the community with an optional paid day each year for volunteering efforts. Who we are: Bluebird City brings the effortless style of Kings Road to the heart of the City of London. Seasonal menus make the most of local produce to craft a modern British menu and Bluebird classic dishes. The Bluebird bar, alfresco terrace, restaurant and private dining rooms offer exceptional hospitality at Liverpool Streets five star South Place Hotel With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of Londons creative flair. Exploring the hotel, youll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler. Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance youd expect from one of Londons most exciting hotels. A bit about what you will be doing: As the Junior Sous Chef, you'll play a pivotal role in leading our kitchen team to culinary excellence. Your responsibilities will include supervising and coaching kitchen staff on cooking techniques, food presentation, and safety protocols. During busy service periods, you'll command the pass while providing support to chefs on various kitchen sections, ensuring efficient food preparation and timely service. In the absence of the Head Chef, you'll seamlessly oversee kitchen operations, maintaining quality and consistency throughout. Monitoring inventory levels and optimizing cost control through ADACO-assisted stock ordering will be part of your routine, minimizing waste and maximizing efficiency. Upholding impeccable standards of cleanliness and organization in accordance with health and safety regulations is paramount. Moreover, you'll collaborate closely with the front-of-house team to address customer feedback and ensure a memorable dining experience for our guests. If you're ready to bring your culinary expertise and leadership to our team, we encourage you to apply for the Junior Sous Chef role today. At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive. TPBN1_UKCT

Installations Manager Field-Based Sharps Furniture Group - Sharps Fitted Furniture, Clever Closet & Fittingly Location: North & West London & Home Counties About Us: Sharps Furniture Group is the UKs market-leading specialist retailer of fully fitted furniture. Due to continued growth, we are recruiting a Field-Based Installations Manager to oversee installations across key postcode areas in North & West London and The Home Counties The Role: In this key field-based role, you will manage furniture installations within your geographical area on a contract-by-contract basis. Reporting to the National Installations Manager, your responsibilities will include: Recruiting, managing, and motivating a team of professional installers Ensuring installations meet the highest standards of customer service, health & safety, and quality Delivering projects on time and on budget Resolving any customer issues with a practical, hands-on approach Working independently while maintaining strong communication and motivation for your team You will be target-driven, self-motivated, and have proven planning and organisational skills. Strong interpersonal skills are essential, as you will need to encourage and communicate confidently with both your team and customers. What Were Looking For: Experience in people management, ideally within a trade or installation environment A practical, flexible, and customer-focused approach Ability to work remotely while still motivating your installers across all 3 brands Positive, driven, and solution-oriented mindset Additional Information: All employees represent Sharps in customers homes. To ensure the safety and trust of our customers, applicants must be DBS-checked or able to obtain disclosure documentation. Job Type: Full-time Benefits: Company car Employee discount Life insurance Bonus scheme TPBN1_UKTJ

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Housing Options Officer (Single and Complex Needs) Number of Positions: 1 Contract Type: Fixed Term Contract Details: FTC ending 31/3/2029 Working Hours: 37 Salary: £38,009 to £41,506 (inclusive of local weighting) Job Category: Housing Location: Wallfields, Peggs Lane Reference: eastherts/TP/4710/182 Are you a committed, enthusiastic and resilient housing professional who enjoys a fulfilling role in a customer-focused environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to prevent and relieve homelessness for customers with more complex needs, assisting customers through all stages of the homelessness process. Please note this is a fixed-term position, ending on 31/3/2029. What will you be doing? In this role, you will: • work within the Homelessness Reduction Act 2017 to give advice and assistance to customers in housing need to prevent or relieve their homelessness - undertake and support the assessment of those sleeping rough in the area through outreach - determine homeless applications - ensure that customers are kept informed at all stages, and issue written notifications of all decisions made About you As an ideal candidate, you will have: • drive and commitment to preventing homelessness - excellent communication and negotiation skills, enabling you to deal with complex clients, often in emotional and stressful situations - knowledge of homelessness legislation - strong organisation and time management skills - previous experience of working in a collaborative way to solve problems and achieve positive outcomes for customers What can we offer you? • Opportunities for growth and cross-department working, learning new skills and service areas - 26-29 days’ annual leave, rising to 34 days with 5 years' local government service - Usage of our e-fleet during business hours for business-related visits - Employee well-being programme - Employee events group - Regular opportunities to socialise with other teams within the council - Flexible working arrangements, including flexi-time - Up to 50% working from home for eligible posts - Free parking in our offices and select council-owned car parks during business hours - Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) - Local Government pension scheme - Discounts at council-owned leisure centres - Opportunity to network with colleagues across councils in Hertfordshire and the East of England - Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Christine Nelson. Closing date: 9 May 2026 at midnight. Interviews will be held week commencing the 18 May 2026. We, as a council, are ambitious. To find out more about our ambitions and what it’s like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website

Role: Hospital IDVA Based: West Middlesex Hospital (Hounslow) Rate: £29630 (Unqualified) or £31411 (Qualified) inc London Weighting Start Date: ASAP Duration: FTC - Maternity cover – November 2026 Hours: 37.5 hours Monday to Friday 9am – 5pm - Hybrid 1 day office, 1 day hospital, 3 days home Our client, a specialist charity is looking for a Hospital IDVA to join their team. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? Synopsis of duties: Implement effective ways of working with victims and those supporting them to increase safety and reduce harm. Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+ Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse. Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital. Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key. Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.Essential Requirements Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children. Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Understand safeguarding issues, and the legal responsibilities surrounding these issues. Direct service delivery to victims of domestic abuse or other vulnerable people. Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice. Have strong crisis management skills and the ability to deal with stressful and difficult situations. DBS on the update service Available immediatelySupporting Futures Consulting acts as both an employer and an agency

Vehicle Inspection Engineer - Self-Employed / Associate / Zero Hour Location : Field-based across Cambridge/New Market/Thetford area. Contract : Self Employed / Associate / Zero Hour Day Rate: Competitive DOE Join a global leader in safety, inspection, and certification services! DEKRA Automotive is part of a worldwide business employing over 49,000 people in more than 60 countries. We provide expert, independent inspection services to ensure safety on the road, at work, and at home. In the UK, we are one of the fastest-growing independent vehicle inspection companies, working with an expanding portfolio of B2B clients. We are looking for experienced Vehicle Inspection Engineers to work with us on a self-employed basis, conducting high-quality vehicle inspections across Shrewsbury, Wrexham, and Ludlow! The Role As a Self-Employed Vehicle Inspection Engineer, you will carry out a variety of inspection types including pre-purchase inspections and warranty evaluations to the highest possible standard. You will work to pre-arranged appointments coordinated by our Stokenchurch-based deployment team, ensuring timely, professional, and accurate reporting. Your responsibilities will include: Completing thorough, accurate vehicle inspections in line with company standards. Producing detailed, unambiguous inspection reports using company templates. Maintaining professionalism and excellent customer service at all times. Supporting pilot programmes and new customer initiatives when required. Travelling within your designated area and occasionally beyond when necessary. About You We're looking for skilled technical professionals with: A minimum of 7 years' experience in formal vehicle maintenance, servicing, or MOT. City & Guilds Level 3 or HNC/HND equivalent qualification (IMI or IRTE membership desirable). Strong customer service, communication, and organisational skills. The ability to write clear, detailed, and accurate reports. A methodical, analytical approach to inspections and decision making. You must also have: A clean UK driving licence, your own transport with business use insurance Your own tools, and equipment in good working order. A limited company with Public Liability and Professional Indemnity and Employers Liability insurance Why Work with DEKRA Flexibility to work on an as-needed basis. The backing of a respected, global brand. Opportunities to work with a wide range of vehicles and clients. A role where your expertise directly supports safety and quality. Ready to join an industry leader and put your inspection skills to work Apply today to become part of DEKRA's growing network of specialist engineers. No agencies please. TPBN1_UKTJ

Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Excellent communication skills – Written and Verbal Your profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. To express an interest in this role please send your CV and a covering letter. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly

Customer Service Specialist for Nordics Do you speak 1 or more Nordic languages? Are you experienced in leading a market and dealing with complex customer service queries? Do you thrive in fast-paced environments and enjoy problem-solving? If so, we have an exciting opportunity for you to join our client as a Nordic Customer Service Specialist. Location: Kingston with on-site parking, 3 days in office, 2 days at home Salary: £30,000 - £33,000 plus medical insurance, pension, life assurance, bonus incentive, 25 days plus BH and fantastic on-site facilities including pay day pastries. Start Date - ASAP As the Nordic Customer Service Lead, you will be the backbone of all my client's business in the Nordics, delivering world-class customer service to hospitals, clinics, and healthcare partners. Your proactive mindset and attention to detail will ensure that every order and delivery runs smoothly, ultimately contributing to the continuity of patient care. Key Responsibilities: Customer & Stakeholder Management - Build and maintain strong relationships, act as a trusted point of contact and take full ownership of customer enquiries through to resolution. Order & Delivery Management - Proactively manage orders, track and report back-orders, shortages, and delivery delays and coordinate closely with logistics partners and distribution centres. Consignment & Stock Management - Monitor consignment stock levels and usage, support cycle counts, reconciliation, and investigations and ensure correct handling of returns, RMAs, recalls, and product exchanges. Cross‑Functional Collaboration - Work closely with all departments and support commercial teams. Product & Portfolio Support - Maintain strong knowledge of the product portfolio and in event of product unavailability, proactively propose suitable alternatives. Quality, Compliance & Continuous Improvement - Capture, document, and escalate product and service complaints and contribute to process improvements, digital initiatives, and service enhancements!What We Are Looking For: Language Proficiency: Ideally fluent in at least one Nordic language (Swedish) and English Experience: Strong customer service skills Technical Skills: Good knowledge of Windows Office and Salesforce ideally or similar CRM; proficiency in technology is essential. Interpersonal Skills: Strong ability to communicate at all levels and build relationships. Problem-Solving Ability: Demonstrated initiative and a "Can do" attitude. If you're ready to take ownership of customer inquiries and deliver exceptional service, we want to hear from you! Join our client's dynamic team and help shape the future of customer service in the Nordics. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Customer Services Adviser - 6 months FTC £23,842 per annum pro rata Bromley, Kent Join a team that puts people first. At Foresters Financial UK, we’re proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You’ll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you’ll be doing: • Handling a high volume of inbound calls and enquiries with professionalism and care, • Responding to customer correspondence via email and letter, • Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries, • Working closely with your team to meet service standards and deliver a seamless customer experience. What we’re looking for: • A confident communicator with a strong telephone manner, • Excellent written and verbal communication skills, • Good computer literacy and attention to detail, • A team player with strong organisational skills and the ability to prioritise effectively, • Someone who enjoys investigating and resolving issues, • If you have financial services experience this is of benefit but it is not essential. What we offer: • £23,842 annual salary pro rata, • Annual holiday allowance of 25 days holiday plus bank holidays, pro rata, • Contributory pension scheme. Company matches up to 5%, • Life cover, • Hybrid working after training (1 days/week from home), • Supportive team culture and opportunities to grow, • 1 days paid charitable workday, • Wellbeing support Programme About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations.Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Job Advertisement: Casework Coordinator Location: Home-based Contract Type: FTC Until 31/03/2027 Hours: Full Time Salary: Up to £34,464.95 per annum About the Role: Our client is seeking a dedicated and detail-oriented Casework Coordinator to join their Casework Assessment and Support department within the Social Housing sector. This role is pivotal in ensuring high-quality and timely casework journeys, supporting assessments and investigations. As a Casework Coordinator, you will engage proactively with customers, ensuring they provide all necessary evidence while adhering to compliance and administrative tasks. Your ability to communicate effectively and manage relationships with stakeholders will be key to success in this role. Key Responsibilities: Deliver high-quality casework support by proactively engaging customers to gather relevant information. Assess evidence submitted by customers and determine the appropriate resolution route, escalating issues when necessary. Check landlord compliance with orders from investigations and take intervention actions as needed. Create investigation case files efficiently while identifying customer needs and providing suitable advice and signposting. Maintain accurate records in case management systems, ensuring data is up-to-date and compliant with GDPR and equalities legislation. Collaborate with team members and participate in meetings and events as required. Strive to optimise the quality of service delivery and contribute to the development of the casework assessment team.Qualifications and Experience: GCSE in Maths and English (or equivalent) is essential. Significant experience in customer support and stakeholder management, particularly within social housing or regulatory environments, is preferred. Proven ability to communicate clearly, especially with vulnerable customers, and to manage workloads independently. Strong administrative skills, with experience in providing support in a busy team setting. Proficiency in MS Word and other IT applications is required.Skills and Attributes: Excellent verbal and written communication skills. Knowledge of dispute resolution and complaint handling processes is advantageous. A commitment to continuous improvement and embracing innovative ways of working. A positive, collaborative attitude with the ability to make evidence-based decisions.Why Join Us? You will play a crucial role in enhancing the customer experience and ensuring fair and effective case management. The organisation values diversity and is committed to creating an inclusive working environment free from discrimination. If you are passionate about social housing and have the skills and experience to excel in this role, we would love to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

At Orbit our customers are at the heart of everything we do, we’re looking for an individual with bags of personality and a real passion to support our customers in their homes and communities. Neighbourhood Manager - Your Opportunity to Make a Real Difference Based in Bexley / North London area , our Neighbourhood Manager role is all about making positive change where it matters most - in your community. As the dedicated local lead, you’ll be the friendly face customers turn to for support, guidance, and solutions. Whether it’s working with Local Authorities and Housing Association partners or helping residents with Anti Social Behaviour concerns, estate services, and tenancy matters, your focus will be on delivering an exceptional experience every step of the way. We’re looking for someone who truly cares about people and places. If you thrive on building relationships, enjoy being out and about in the community at least three days a week, and don’t mind the occasional evening or weekend work, you’ll fit right in. Your commitment to customer service, brilliant time management, and willingness to go the extra mile will set the standard for community wellbeing and safety. If you’re passionate about creating vibrant, safe neighbourhoods where everyone feels supported and heard, we would love to hear from you. Join us and help shape the future of Bexley, one conversation and one connection at a time. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. The role will cover the Bexley area with access to our office in Erith. This role works in a hybrid way using a blend of field, home and office based working. The team work in a collaborative manner so some wider travel across the patch may be required. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills Strong background in customer centred operations or similar, with a demonstrable track record of case or portfolio management; A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them. Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence. A full UK driving licence, permanent access to an appropriate vehicle along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required. Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environmentDesirable skills Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management or equivalent or a commitment to work towards these within 12 months of completing a probationary period.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Service Engineer - Plumbing & Electrics About the Role We are seeking a self-motivated, team-oriented Service Engineer to support a range of technical operations. This role involves both field-based and office-based responsibilities, with opportunities for travel and project involvement. Key Responsibilities • Conduct site surveys, • Carry out mechanical and electrical system installations, • Commission systems, • Perform planned and reactive maintenance, • Diagnose faults and carry out repairs, • Provide after-sales support, • Test and repair products, • Travel to sites, including overnight stays, • Participate in an on-call rota, • Complete office-based tasks and reporting, • Assist with project management A structured 3-month training and evaluation period will be provided, with a focus on specialist systems. Essential Skills & Experience • Experience as a field service supervisor (e.g. pumping systems, cooling systems, or similar technologies within construction environments), • Relevant professional qualifications in plumbing or electrical engineering, • Strong leadership skills, with the ability to work independently (SSSTS or SMSTS advantageous), • Highly motivated with a proactive approach to personal development, • Experience working within the building services industry, • Strong customer service and communication skills, • Competent in general computer use (e.g. MS Office), • Ability to read and interpret 2D and 3D technical drawings, • Experience with specialist water systems is advantageous but not essential, • Full valid manual driving licence (applicants must be over 25 for insurance purposes) Working Conditions & Benefits • 39-hour working week, • Pension scheme (after qualifying period), • 22 days annual leave plus bank holidays (including Christmas shutdown), • Company mobile phone provided, • Travel expenses covered, • Occasional working away from home required, • Participation in an on-call rota following training

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group delivers heating services within the social housing sector across London & the Southeast. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are Londons largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. What we can offer you Hours: 45 hour 8-6 Monday to Friday + call out (Max 1in 4) Pay: Salary starting from £45-55k DOE + Call out and overtime = OTE £70k We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carers leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000s retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics salary sacrifice purchase scheme Role The successful candidate will be responsible for installing, maintaining, and repairing commercial gas systems and appliances in a range of environments. You will ensure all work is carried out safely, efficiently, and in compliance with current regulations and standards. The Commercial Engineer will work closely with our engineering teams to provide technical solutions to our clients. You will be an COCN1 gas qualified engineer with experience in commercial gas heating and hot water systems. The above list of duties is not exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. The successful candidate will have A friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards. Experience in working on commercial gas heating and hot water systems. Valid Gas Safe Registration and Commercial Gas Qualifications (COCN1 or CODNCO1, CIGA1, CORT1, ICPN1, TPCP1A or TPCP1). Full UK Driving License (essential). NVQ Level 2 or 3 in Plumbing and Heating or equivalent (desirable). HNTAS/CP1 aware. Proven experience as a commercial gas engineer in a similar role. Strong knowledge of heating systems, pipework, and controls. Ability to work independently and as part of a team. Excellent problem-solving skills. Strong communication and customer service abilities. Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks TPBN1_UKTJ

About The Role HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! • Location - Kingston upon Thames • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £40,720 - £44,120 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • Level 2 in Plumbing (if successful, copies of your certificates must be provided) • 1st and 2nd fix plumbing experience • Experience working as a plumber in domestic housing • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Not Specified TPBN1_UKTJ

Creative Account Manager - Packaging Location: Berkhamsted (Hybrid - 3 days office, 2 home) Salary: DOE Company: A leading packaging and branding design agency. Role: This is a pivotal client-facing role in a fast-paced collaborative studio environment, supporting the Packaging Design Client Director. You will be responsible for leading the successful delivery of creative packaging design projects while building strong, productive relationships across a range of key retail clients. Working closely with the Packaging Design Client Director, Design Director and Studio team, you will ensure projects run smoothly from start to finish, with all creative output meeting the highest standards of quality and client expectations. Balancing day-to-day delivery with client relationship management, you will consistently champion both client satisfaction and creative excellence. ● Build and sustain strong relationships with key client stakeholders ● Confident presentation of creative work to client, in collaboration with Design Director/Lead Creative ● Manage client expectations by providing regular project delivery updates ● Be responsible for ensuring that all Creative packaging projects are managed professionally ● Support and cover for the Packaging Design Client Director ● Be able to lead high-profile projects and brand redesigns ● Lead briefing sessions with creative team ● Ensure creative output aligns with brand and brief ● Presentation of work to client with rationale, and an understanding of direct competitors in the market ● Management of client PO’s and part/monthly invoicing ● Liaise regularly with the Design Director, Adaptive Lead, and Packaging Design Delivery Manager to uphold quality standards and manage creative resources effectively ● Liaise with Print Technical and Artwork Production teams where relevant to ensure design is achievable for print Requirements ● 3-5 years experience in a project management role within a creative packaging environment. ● Experience within packaging retail - ideally food / beverage etc. ● Excellent written and verbal communication skills; comfortable liaising with creatives, clients, and stakeholders at all levels ● Calm under pressure with strong decision-making skills and a solutions-focused approach ● Meticulous in tracking deliverables, checking outputs, and ensuring accuracy across all stages of work ● Able to translate creative briefs into clear deliverables and timelines. ● Good grasp of creative processes and terminology ●Skilled at managing feedback, facilitating approvals, and keeping all parties aligned Apply Creative Account Manager / Creative Project Manager / Adaptive Account Manager / Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Branding / Creative / Design / Graphic Adaptation / CAM

Director of Sales- phs Teacrate Location: Nationwide Reporting to: Managing Director Here at PHS Teacrate, the UKs leading provider of crates, handling equipment and packaging solutions we are looking for an exceptional Directorof Sales to drive nationwide growth and lead a high-performing sales team. Moving over 9 million crates every year, we support major sectors including removals, food processing, retail, and fit-out. As Director of Sales, you'll set and deliver the commercial strategy, lead and develop the internal and external sales teams, and drive profitable year-on-year growth. Youll manage the national sales pipeline, lead major bids, optimise pricing, and ensure excellent customer retention. Key Responsibilities: Deliver profitable revenue and margin growth. Lead, coach and develop a nationwide sales team. Drive new business and maximise opportunities within existing accounts. Lead major bids and complex sales cycles. Ensure accurate forecasting and strong sales pipeline management. Collaborate with Marketing on product promotion. Oversee contract compliance and pricing strategy. Drive improvements in customer satisfaction (including NPS). Skills & Experience: Senior sales leadership experience in the RTP/materials handling/packaging sector. Proven track record of delivering profitable sales growth. Strong commercial, negotiation and pricing skills. Experience managing high-performing sales teams. Confident leading major bids and strategic opportunities. Excellent relationship-building skills at senior level. Who You Are: A dynamic, driven sales leader. Commercially sharp, data-driven and highly organised. Motivational, collaborative, and committed to delivering results. A strong communicator who leads with integrity. In return for your commitment and expertise, you will get: A competitive base salary plus attractice bonus structure Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme Virtual GP for you and your household phs perks savings from over 800 retailers Buy and sell holiday scheme Enhanced maternity and family friendly leave Who we are? PHS Teacrateare the leading service provider for crates, handling equipment and packaging products in the UK. Moving over 9 million crates every year and supporting industries such as removals and storage, food processing and distribution, retail and fit out companies, making us the market leading crate rental service provider across the UK. phs Group is the leading hygiene services provider in the UK, Ireland and Spain.Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process. TPBN1_UKTJ

Director of Engineering and Vessel Appearance This exciting role is accountable for all aspects of our fleet (and associated infrastructure) engineering, including maintenance, development, projects and standards. You will prioritise safety of colleagues, customers, vessels and equipment while ensuring compliance with all relevant internal and external standards and legislation, delivering exceptional levels of reliability, comfort and cleanliness for our fleet. You are responsible for leading a large team, across 2 sites through a transformation and modernisation program, enshrining a robust continuous improvement and operational excellence culture to deliver exceptional results and standards, on budget. An integral part of the Operations Leadership Team, you will collaborate closely with internal departments and external agencies such as the Marine Coastguard Agency (MCA) and you will own relationships with all engineering suppliers and OEM’s. KEY RESPONSIBILITIES • Accountable for the Safety of the EVA Teams and contractors on the vessels and at the Home Port, Dry Dock Facility and any other remote and/or temporary places of work for the team. Ensuring all safety processes are fully developed and complied with (e.g. risk assessments etc.) and as a minimum demonstrably meet all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety Policy and practices., • Accountable for defining and implementing training requirements for the department., • Accountable for fleet reliability, maintenance, appearance and compliance with regulatory requirements and our own internal standards. Vessels must be safe, clean and fit for service before released to the operation., • Accountable for the effective operation of our EVA Bases, including dry docking operations., • To drive the technical development of new and existing vessels, supporting infrastructure and engineering supply chain requirements., • To ensure all work carried out by the department is of the highest standard, with a strict adherence to the International Safety Management code and UBTC Safety Management Manual and Environmental Management Manual., • Preparing, negotiating and on-going management of the department’s budgets and responsibility for submission of relevant business cases to the COO / Executive team as appropriate., • To lead the EVA Team, motivating the team and creating a continuous improvement culture focussed on safety, technical excellence and efficiency, with a focus on LEAN principles., • Ensure that all technical incidents and non-conformities are thoroughly reviewed and investigate to identify the root cause, ensure appropriate action, knowledge shared and preventative measures implemented while complying with the UBTC Maintenance policy., • Liaise with the Operational Department Heads, Safety and Regulators as appropriate regarding any technical issues relating to the safety of the vessels, identifying clear proposals and mitigations to address issues., • Provide high quality reporting to support business needs e.g. the Safety Department requirements to provide correct information to regulators., • Accountable for approving all manuals, documents, plans, procedures and policies (prepared by the EVA Leadership team as appropriate) within the SMS and EMS to ensure they relate to all technical operations (including Vessel Appearance standards)., • Ensure that the planned maintenance and defect reporting system (PMS, currently Centrik) is continuously updated including managing the lifecycle of each vessel and components. Undertake weekly reviews to ensure quality information and compliance with our PMS procedures are being properly followed, prioritised accordingly and ready for audit by regulators at any time., • Accountable for stores and stock management ensuring availability of spares and strategic high cost stock/equipment and tooling management, • Provide a weekly Engineering Risk report to the Director of Service Delivery, identifying any issues with critical spares, supply chains, swing engine/gearbox availability etc., • Accountable for preparing and on-going management of the department’s budget and submission of business cases., • To manage the relationship and performance manage contractors to ensure all deadlines and budgets are met during specific maintenance and docking periods., • Ensure that there are robust, contracted, supplier performance management processes in place with EVA suppliers, working with Procurement to effectively source the market as required to deliver high quality, efficient and reliable supplier relationships., • Alongside People & Culture, manage and have direct accountability for the engineering strategic workforce plan to meet the company growth plans in vessel fleet and ensure the training and skills meet the needs of emerging technology. Implement a strategy of succession planning within each department skillset alongside continuous investment in the Engineering Apprentice Program in partnership with our college partners., • Responsible for collating and distributing monthly MI to the Senior Leadership Team and UBTC Board and any other required reporting., • Assist in developing and maintaining effective team work within departments, ensuring that there is always a safety and customer centric focus embedded in all aspects of work., • Ensure that all relevant information is communicated speedily and accurately in a way that ensures that the information is received and easily understood., • Ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs., • Continuously seek ways to improve personal, team, business processes, environmental standards and overall business performance with a focus on safety and customer experience Requirements QUALIFICATIONS & EXPERIENCE • Extensive technical knowledge, with a transport background., • Experienced in regulatory environments, • Experienced People Leader of teams up to 100, preferably across multi sites., • Expert & robust budget management experience (Circa £10 million p.a.), • Demonstrable supplier management and stakeholder engagement experience., • Strong Project definition and delivery, on time, on budget

Chef de Partie - Canary Wharf Monday to Friday 40 hours per week £16.75 per hour We are currently looking for a talented and motivated Chef de Partie to join our team in Canary Wharf. Working Monday to Friday, this is a fantastic opportunity for a chef seeking a great work-life balance while still being part of a dynamic and high-quality food environment. Our site is home to a vibrant operation across two floors, including a busy Brasserie, hospitality services, a deli, and an employee dining area. With a team of around 40 colleagues, we pride ourselves on delivering an outstanding customer experience and maintaining high culinary standards across all areas. Key Responsibilities: Preparing mise en place and ensuring readiness for service Supporting the smooth running of the kitchen during service Contributing ideas for menu development and daily offerings Maintaining high standards of food quality, presentation, and hygiene Working collaboratively with the wider kitchen and front-of-house teams What We're Looking For: Previous experience as a Chef de Partie or strong Commis Chef ready to step up A background in a standalone restaurant environment Solid culinary knowledge and a proven track record Passion for food, creativity, and attention to detail A positive attitude and strong team ethic If you are passionate about food and want to be part of a team that takes pride in delivering excellence, we would love to hear from you. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/1604/98527001/52763590/SU #RA Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Duties:- • Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier), • Managing bookings, collections, transport, and liaising with overseas agents/customers, • Preparing and processing shipping documentation, • Submitting import & export customs entries, • Building strong relationships with customers, suppliers, and partners to deliver excellent service, • Providing quotations, pricing jobs, and raising invoices accurately, • Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- • Imports or exports (or both) within the freight forwarding industry, • Excellent customer service skills with a professional telephone manner, • Highly organised, detail-oriented, and able to work to strict deadlines, • Ability to thrive in a fast-paced, time-critical environment Benefits:- • Annual and Performance bonuses, • Additional payments (on call once trained), • Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Area Sales Manager - South West UK Our client is a global business, that manufactures fastening and fixing solutions for the engineering, industrial and construction sectors. They are looking for an ambitious Area Sales Manager to cover the South West of the UK to grow merchant distributor sales, and deliver an outstanding customer experience. This is a hands‑on, field‑based role for someone who thrives on building relationships, managing their own time, and consistently beating sales targets. If you're commercially driven, customer‑focused, and prepared to go the extra mile, this is your opportunity to make a real impact. What You'll Be Doing Managing and growing 100% Merchant Distributor sales Building strong, long‑term relationships at all levels of customer businesses - owners, managers, sales counters, external sales and technical teams Proactively managing a mix of: Prospect (non‑spending) accounts Spending but non‑stocking accounts Profile stockists with strong multi‑range presence Delivering a first‑class customer experience at every touchpoint Forecasting sales pipelines and trends to support business planning Promoting and selling the full product range, clearly communicating USPs and value‑added solutions Taking full ownership of your sales activity, from opportunity identification through to delivery Representing fischer professionally at customer meetings, site visits and trade events CRM & Ways of Working Logging all sales activity accurately Keeping customer records and contacts fully up to date Clearly documenting customer feedback, actions and next steps Completing weekly forward planning by Friday for the following week Managing your time effectively to deliver results across your territory What We're Looking For A confident communicator who can influence at all levels Strong sales focus with proven time‑management skills Customer‑first mindset with a passion for relationship building Commercial awareness and forecasting capability Resilient, flexible, inquisitive and courageous in your approach Willingness to stay away from home for meetings, training and customer visits Commitment to health, safety and professional standards What You'll Be Accountable For Achieving daily, monthly, quarterly and annual sales targets Meeting all agreed KPIs and PDP goals Delivering 4.5 selling days per week Maintaining a positive and professional "face of fischer UK" Adhering to company, data protection and service standards at all times Why Join fischer? High‑quality, market‑leading products with real value to customers Autonomy to run your territory like your own business A customer‑centric, performance‑driven sales culture Strong support from a national sales team Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Company description: At Warburtons, family is at the heart of our business. Five generations'? worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 150 years. Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. Job description: Title: Production Shift Manager Function: Manufacturing Contract: Full Time, Permanent 37.5 hours per week Hours: 4 on 4 off rotation, days and nights Location: Enfield Are you a Team Manager within a manufacturing or production environment on top of your game, looking for a new opportunity in an FMCG role? Look no further, our Enfield Bakery is currently on the lookout for an Area Lead to join their team! Essential Ingredients Experience with Lean, Six Sigma and CI improvements Knowledge of SAP would be beneficial Previous experience of monitoring equipment and ensuring its compliant, ensuring issues are identified and resolved quickly Understanding of site level planning activity A background of coaching and developing teams to achieve KPIs and targets, as well as developing them to be our future stars Its simple really, we deliver fresh products on time, keeping quality, safety and customer service at the forefront of every decision. As the UKs No. 1 Bakery Brand we have been baking bread since 1876. Today, we are proudly a sixth-generation family business, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products, including gluten and wheat free. We are striving to be a net zero business by 2050 and believe that we must minimise our impact on the environment, whilst making a positive impact on the society we are a part of. The Recipe Whether youre an experienced Team Leader or looking to take that next step, this is your chance to lead a team in a busy manufacturing setting at Warburtons. As an Area Lead at Warburtons, you will have a pivotal role in driving excellence, innovation, and efficiency within our manufacturing operations. Youll lead a team of dedicated individuals, oversee daily production activities, and contribute to our commitment to excellence in quality and safety. Heres just a few of the things youll be responsible for: Leadership, Not Just Management: We don't want just a manager; we want a leader. Your primary responsibility is to inspire and guide your team towards achieving their full potential. Lead by example, motivate, and create an environment where your team is empowered to excel Continuous Improvement Champion: Your role is to be the driving force behind continuous improvement initiatives. Embrace and promote Lean, Six Sigma, and Continuous Improvement methodologies to identify areas for process enhancement, waste reduction, and cost optimization. Implement these improvements, ensuring measurable and sustainable results Operational Excellence: Take ownership of the performance within your area and ensure it not only meets but often surpasses Key Performance Indicator (KPI) targets. Your area should be a shining example of operational excellence, and you are responsible for instilling a culture of accountability, efficiency, and quality. About Us Our Enfield Bakery and Distribution site is one of the largest bakeries in Europe! We have 5 operating plants and around 500 colleagues who work a variety of shift patterns. At Enfield we have 40 different nationalities working together, and we celebrate our One Team family values. Our site runs 363 days of the year and operates 24/7! Based in Brimsdown in North London, 15 minutes from M25, 10 minutes walk from Brimsdown overground, connected easily to Liverpool Street Station via Tottenham Hale. We produce over 4.8 million crumpets per week, which is equivalent to 800,000 packets of 6 as well as producing a variety of other products. The Home of the Giant Crumpet, did you know there are 350 holes in a standard crumpet? Extra Dough At last and by no means least, you will want to know what your breads worth: A slice of the annual profits (discretionary profit share) Family time is important to us and we know it will be to you so you have the opportunity to purchase up to an extra weeks annual leave. Award winning pension scheme with company contributions of 7% Life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do. TPBN1_UKTJ

Domestic Plumber Location: North London Reports to: Plumbing Service Manager Join the Team Protecting Homes and the Planet Our client is leading the charge in transforming how homeowners and insurers protect properties from one of the biggest causes of damage — water leaks. Their smart leak detector connects to the home Wi-Fi network and alerts customers to potential leaks before they turn into disasters. Every year, water leaks cause over $17 billion in damage in the UK and US combined. Our client’s product stops that in its tracks — saving water, reducing waste, and protecting homes. They partner with multiple major insurers across the UK, Europe, and the USA and are expanding fast. If you’re a skilled plumber who loves solving problems, enjoys meeting customers, and wants to be part of a mission-driven company using technology for good — this is your chance to make a real impact. The Role: We’re looking for an enthusiastic Plumbing Technician to join our client’s field team in North London. You’ll be the face of our client in customers’ homes — finding and fixing leaks, and helping people understand how the product keeps their homes safe. You’ll have the freedom of the road, a well-equipped van, and the support of a friendly, innovative team who care about doing things right. What You’ll Do: • Diagnose and repair mains water leaks in residential properties — providing a smooth, reassuring service every time., • Help customers understand how our client’s product protects their homes, from first visit to final fix., • Capture data and feedback to help improve the product and service., • Spot signs of escape-of-water damage and prevent further issues before they start., • Maintain and restock your company van so you’re always ready for the next call., • Take pride in your work — leave every property clean, tidy, and watertight., • Contribute ideas and insights to help continually raise the bar. About You: You’re a problem-solver with a passion for plumbing and customer care. You take pride in a job well done and enjoy helping people feel safe in their homes. Essential Skills: • Fully qualified plumber with experience fixing mains water leaks in homes., • At least 4 years’ residential plumbing experience., • Installation experience and a full UK driving licence., • Comfortable using mobile apps, CRM systems, and Microsoft Office., • Strong communicator with a logical, hands-on approach to problem solving., • Positive, proactive, and ready to go the extra mile for customers. Desirable: • Experience with leak detection technology or water monitoring systems. What You’ll Get: • Competitive salary and benefits package., • Company van, tools, and uniform provided., • Full training in our client’s technology., • Supportive, forward-thinking team culture., • Opportunities to grow as the service scales across the UK and beyond. Our Clients Values: How we work matters as much as what we do. Dare to Care – Support others, stay positive, and take pride in your craft. Do the Right Thing – Be open, honest, and reliable. Own It – Take responsibility and find solutions. Always Improve – Keep learning, keep innovating. Win Together – Share, collaborate, and celebrate success as a team. Additional Details: • Location: Based in North London, with occasional work across nearby regions., • Hours: 40 hours per week, Monday to Friday (typically 8-hour shifts)., • Reporting line: No direct reports — this is a hands-on, field-based role. Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. #Plumber #Plumbing #Residential #Insurance #Construction #opentowork

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. AT Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 4 weeks holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: Possess demonstrable experience working in a similar sales role, with healthcare industry experience. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable.Join us at Brookwater House, Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self., • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law TPBN1_UKCT

What is the role? As a New Homes Sales Advisor, you’ll be the face of our stunning new developments, guiding potential buyers through every stage of their home-buying journey. From the first hello to handing over the keys, you’ll create an exceptional experience for every customer. IMPORTANT - FULL DRIVING LICENCE IS REQUIRED FOR THIS POSITION The role will include: • Engage with prospective buyers, offering expert advice on our range of new homes, • Conduct viewings, both in person and virtually, showcasing the quality and lifestyle of our developments, • Manage the sales process from initial inquiry to final handover, ensuring a smooth and stress-free experience for buyers, • Maintain in-depth knowledge of our properties, pricing, and incentives to help customers make informed decisions, • Work closely with the marketing and development teams to keep up to date with the latest property launches and offers What experience, qualifications and skills are we looking for? • Previous experince as Cabin Crew or Property/Retail Sales/Hospitality, • Outstanding communication and interpersonal skills, • A passion for delivering exceptional customer service, • Target-driven with a proactive approach to sales, • Ability to work weekends, as this is when we meet many of our potential buyers, • Full UK Driving Licence and use of your own car is required What’s in it for you? • Competitive salary & Commission, OTE circa (Uncapped), • Contributory pension and private medical, • Life cover, • Full training and ongoing support to help you succeed, • Opportunity to work in a thriving, high-demand market, • A vibrant, supportive team environment, • The chance to be a key player in helping people find their dream homes! Ready to take the next step in your career? If you have a passion for property and a drive to succeed, we want to hear from you! When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. We are a company where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible

Flexible People Ltd are currently recruiting 7.5t home delivery drivers for a well known client of ours, based in Croydon. This is a fantastic opportunity to work for a multi-national organization, with the potential for growth and opportunities. This role involves working with a Drivers Mate to deliver large goods to residential properties. The type of goods you will be delivering are TV's, flat pack furniture, gym equipment, white goods etc. Due to the weight of the products you are delivering you MUST be physically fit. The company offer the customer a 'room of choice' delivery, you will be fully trained on how to do this. Upon successful application, all new drivers are subject to a driving assessment and multiple choice highway code/tacho exam. This will then be followed the next day with a subsequent induction day. The client operate seven days a week, you will receive a weekly rota of 5-6 shifts a week. WEEKEND WORK IS INVOLVED AND WILL BE EXPECTED OF YOU! Please only apply if you can work weekends, as well as weekdays. Shift timings are 06.00 start, shifts last roughly 8-11 hours. Pay rate - £19.56 per hour. There is an overtime rate of £22.97 per hour (applicable after 48 hours in the working week). After 12 weeks, you can be offered a contract directly with the company. Once you become a full time member of staff, you will be entitled to an award-winning range of benefits including- Free on-site parking Free confidential 24/7 GP service Hundreds of discounts (including retail, childcare + gym) Affordable loans & enhanced pension scheme Competitive annual salaries 24/7 employee support service for you (+ family) with access to free counselling and much more Our client will happily accept newly qualified drivers. Please note that drug tests can be carried out at anytime, at the clients discretion. A drug test will also be carried out at assessment. You must have a valid UK License, CPC and Digitacho, no more than 6 points on your driving license. No DD, DR or NI convictions. The right candidate will be: Reliable and organized Have good communication skills and a good level of customer service Be fit and healthy and able to lift heavy goods Have your own steel toe cap safety boots and a high vis vest To apply for this job please submit your CV and we will be in contact. TPBN1_UKTJ

Prime Jobs Recruitment is looking for a reliable and professional Driver to join our team on a temp-to-perm basis. This is a fantastic opportunity to become part of a growing company, covering a wide range of services including: * Corporate Contracts * Home to School Services * Rail Replacement * Private Hire Shift Pattern: You will be required to work any 5 days a week Monday to Friday weekend work available. Pay: £19 per hour At the 12-week mark, you will be required to sign over to us on a permanent basis. Requirements: * Full Cat D Licence with Manual Entitlement * Valid Tacho Card with proven experience * Enhanced DBS (Up to Date & Clear) * Must live local to Barnet * Reliable means of commuting at any time of day What we're looking for: * Professional and punctual individuals * Flexibility to cover a variety of services * Strong commitment to safety and customer service If you meet the requirements and are looking for a rewarding role with excellent pay, apply today with Prime Jobs Recruitment to join our team. Job Type: Full-time Licence/Certification: * PCV Licence (required) * CPC Licence? (required) * Digital Tachograph ( Tacho)? (required) * Enhanced DBS? (dated with in the last year) (required) TPBN1_UKTJ

We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets £20,009.60 per annum, working 26 hours per week. 2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention. Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required. What you'll do: Building supportive, trusting relationships with customers and creating a positive atmosphere Working proactively with other members of the team to handle the service caseload and administrative responsibilities Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene Assisting in the recording and reporting of customer incidents Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues Involving customers in the design, development and delivery of the service Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager Being responsible for the handover of key information between shifts Adhering to all other Look Ahead's policies and procedures Engaging in learning and development activity to increase knowledge and skills Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Please see our website for the full job description. TPBN1_UKTJ

Resident Liaison Officer (SHDF) | North & West London | £22.57 per hour Social Housing – Decarbonisation & Energy Efficiency | Temp to Perm Are you an experienced Resident Liaison Officer with a background in Social Housing Decarbonisation Fund (SHDF) works We are seeking a professional and enthusiastic RLO to join a major energy efficiency contract covering a diverse patch across North and West London. This is a Temp to Perm opportunity offering immediate work at a competitive rate, with a clear pathway to a permanent career with a leading property services provider. You will play a pivotal role in supporting residents through essential property upgrades designed to improve home comfort and energy efficiency. THE OFFER Pay Rate: £22.57 per hour Contract: Temp to Perm (Long-term stability with a permanent career path) Location: Patch coverage includes Tottenham, Hayes, Haringey, Wembley, Finchley, and Camden. Expenses: Travel expenses are covered at 45p per mile. Requirements: Must have a full UK Driving Licence and access to your own vehicle. THE ROLE (SHDF Workstreams) You will be the primary point of contact for residents throughout the lifecycle of their property upgrades. This project is specifically focused on decarbonisation measures, including: Insulation: Coordinating loft insulation and top-ups. Ventilation: Managing the installation of fans, trickle vents, and door undercuts to improve airflow. Smart Tech: Overseeing the installation of Switchee smart home devices. Key Responsibilities: Resident Engagement: Conducting home visits to explain the benefits of the SHF works and what to expect during installation. Access Coordination: Working closely with site teams and residents to ensure high access rates and minimal project delays. Data Management: Maintaining accurate records and tracking project progress using Microsoft Excel. Customer Service: Delivering fantastic service by resolving queries on-site and managing resident expectations professionally. Compliance: Ensuring all resident choices and site visit notes are documented for audit purposes. CANDIDATE REQUIREMENTS Experience: Essential. You must have proven experience as an RLO specifically working on Social Housing Decarbonisation Fund (SHF) projects. Technical Knowledge: Familiarity with ventilation, insulation, and smart home technology (Switchee) is highly desirable. IT Skills: You must be well-versed in Microsoft Excel for reporting and tracking work orders. Soft Skills: Professional, enthusiastic, and able to communicate effectively with a diverse range of stakeholders. Mobility: A full UK Driving Licence and access to a reliable vehicle are mandatory for this role. If you are a dedicated RLO with SHF experience looking for a stable Temp to Perm role in North/West London, please apply now with your updated CV

Single Homeless Project has an opportunity for a Day Concierge to join our experienced and committed teams based in Lewisham, London?????. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £28,860 (pro rata) per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Day Concierge role: If you’re someone who thrives on being at the heart of things - keeping people connected, places running smoothly and clients feeling welcome - then this could be the perfect opportunity for you. We’re looking for two Day Concierges to join our Lewisham service, a dynamic cluster of properties providing safe accommodation and tailored support to homeless Londoners. This is more than just a front-of-house role; it’s about creating a calm, organised and positive environment where people can begin to rebuild their lives. Based across our hub offices in Brockley and New Cross, you’ll be the first friendly face our residents, visitors and partners meet each day. Working closely with the Duty Worker, you’ll help ensure everything behind the scenes runs seamlessly - from managing calls and appointments to overseeing rotas, supplies and maintenance requests. You’ll play a vital role in keeping the service connected, informed and responsive, helping residents feel secure and staff stay supported. Your eye for detail, ability to juggle tasks and natural people skills will make you the steady presence that keeps things on track. You don’t need previous experience in the homelessness sector to join us - just great organisational skills, confidence in communication and a genuine passion to make a difference. In return, you’ll gain invaluable hands-on experience, expert training and the chance to develop your career in one of London’s leading homelessness charities. At Single Homeless Project (SHP), many of our managers and senior staff began in entry-level roles just like this one. So, if you’re ready to play an essential part in helping people move forward and want a role where your efforts truly matter, this is your chance to start that journey. About you: Bring warmth, professionalism and excellent customer service to every interaction. Are highly organised and confident in managing day-to-day tasks and admin with care and precision. Have a genuine drive to help people experiencing homelessness create lasting, positive change. Stay calm, flexible and solution-focused when faced with challenges, learning and adapting along the way. Think creatively and bring fresh ideas to how you work, always looking for better ways to make an impact. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Day Concierge - we'd like to hear from you! Closing Date: Sunday 10th May at midnight Interview Date: Wednesday 20th May online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle