Head of Profession (Agile) Delivery Management - Newcastle Upon Tyne
hace 1 día
Newcastle upon Tyne
Salary: £64,455 to £74,896 a year Contract: Permanent Working Pattern: Full-time, Flexible working, Compressed hours Reference Number: G Job summary We are looking for someone passionate and enthusiastic to lead the development of standards, embedding and driving continuous improvement of strategic delivery management practices across complex portfolios within NHSBSA. We would love for you to refine and champion the organisation's approach to Agile delivery, ensuring alignment with national standards (GDS, CDDO, Service Manual), and act as the senior authority on delivery excellence. Building and leading an already thriving professional delivery community, setting standards, frameworks, and career pathways that support capability growth, recruitment, and professional development. You will also lead delivery assurance activities, including service assessments and supplier governance, ensuring consistent, high-quality delivery across internal teams and third-party partners. Working collaboratively with key senior stakeholders promoting a multidisciplinary approach to delivery, ensuring that teams are equipped with the right skills, tools, and support to deliver effectively. You will foster a culture of collaboration, innovation, and continuous improvement across professions. Through collaboration, coaching, and strategic innovation horizon scanning, you will shape delivery culture across DDaT to support the NHSBSAs strategic ambition to be the delivery partner of choice for the health and care system. Main duties of the job As Head of Profession for (Agile) Delivery Management, you will be: • Setting the strategic direction for Delivery Management, • Leading the development and implementation of Agile Delivery practices, frameworks and policies, • Defining and maintaining delivery assurance processes, • Building and leading a high performing professional community of Delivery Managers, • Collaborating with other Heads of Profession to promote a multidisciplinary approach to delivery, • Designing and implementing structured career pathways and competency frameworks, • Leading the recruitment strategy for Delivery Management, • Coaching and mentoring delivery professionals and teams, embedding Agile mindsets, • Driving innovation through horizon scanning, • Contributing to the overall DDaT delivery Strategy, • Leading the NHSBSA Delivery Assessment Community, • Setting the strategic direction for Delivery Management across DDaT, ensuring alignment with national standards and organisational priorities and inputting into the direction of delivery in bids/new SoWs., • Leading the development and implementation of Agile delivery practices, frameworks, policies and standards that support consistent, high-quality delivery across multidisciplinary teams and third-party suppliers, • Defining and maintaining delivery assurance processes, including service assessments, supplier performance reviews, and governance compliance across the DDaT Directorate engaging with wider multi disciplinary teams., • Building and leading a high-performing professional community of Delivery Managers, fostering a culture of excellence, collaboration, and continuous improvement., • Collaborating with other Heads of Profession to promote a multidisciplinary approach to delivery, ensuring integrated ways of working across DDaT and beyond., • Designing and implementing structured career pathways, competency frameworks, and training programmes to support professional development and talent progression., • Leading the recruitment strategy for the Delivery Management profession, working with HR and DDaT Capability leads. Engaging with Talent Acquisition to foster new and innovative ways of recruiting and retaining talent, • Coaching and mentoring delivery professionals and teams, embedding Agile mindsets and supporting transformation initiatives., • Driving innovation through horizon scanning and external engagement, identifying emerging delivery trends and translating them into actionable improvements., • Acting as a senior advisor on delivery strategy, contributing to working groups, panels, and cross-government communities to influence national delivery standards., • Contributing to the overall DDaT Delivery Strategy as well as providing evidence of service and performance improvements across services., • Leading the NHSBSA Delivery Assessment Community, ensuring consistent application of service assessment standards and readiness assurance., • Managing the delivery management budget, ensuring strategic financial planning and commercial oversight. Monitoring, and reporting in line with NHSBSA policies and strategic goals., • Monitoring and reporting on delivery performance using relevant metrics and KPIs to drive accountability and continuous improvement., • Empowering delivery managers to proactively measure the productivity of their teams, providing a framework and tools to enable this., • Representing NHSBSA and the Delivery Management profession internally and externally, including senior stakeholder forums and strategic advisory panels, enhancing the organisations reputation and influence., • Deputising for the Head of DDaT Capability and Operations and/or Heads of DDaT Delivery and Consultancy as required., • Use and explore complex data sets to support strategic decision making., • Work closely with the data teams to align delivery measurement with enterprise data standards, ensuring reproducibility of delivery metrics., • Ensure that clear metrics, KPIs are in place and aligned to the reporting standards. This will provide stakeholders with clear, accessible, and regular reporting on value, pace quality, and outcomes from delivery., • Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager., • Demonstrate NHSBSA values and core capabilities in all aspects of your work., • Encourage an environment where your own and colleagues safety and well-being is promoted., • Contribute to a culture which values diversity and inclusion., • Proven expertise in Agile delivery methodologies (e.g., Scrum, Kanban, SAFe) and Lean practices, with the ability to coach and embed these across multidisciplinary teams., • Demonstrated experience in defining and implementing delivery standards, frameworks, and assurance models for internal teams and external suppliers., • Strong leadership and mentoring skills, with a track record of developing professional communities and career pathways., • Ability to design and deliver training programmes and onboarding materials tailored to delivery management roles., • Strategic thinking across complex portfolios, • Advanced innovation and horizon scanning to identify emerging delivery trends with transformation capability and actionable improvements., • Excellent stakeholder engagement and influencing skills across senior levels, including cross-government and industry networks., • Commercial acumen with experience in managing budgets, contracts, and supplier relationships., • Working knowledge of the CDDO Service Manual and service assessment process., • Familiarity with the DDaT /GDaD Capability Framework and its application in career development., • Understanding of public sector governance and procurement processes., • Experience in developing playbooks and toolkits for delivery management standards., • Knowledge of delivery assurance frameworks for third-party suppliers., • Significant experience in leading Agile delivery in large-scale, complex environments., • Experience in establishing, leading, and sustaining Communities of Practice to support professional development and knowledge and best practice sharing, • Proven track record in recruitment, talent development, and succession planning within delivery professions., • Experience in leading delivery assurance activities, including service assessments and supplier performance reviews., • Experience in coaching teams and individuals through Agile transformation and continuous improvement., • Experience in aligning delivery practices with national standards such as GDS and CDDO, • Experience in supporting or leading procurement activities related to delivery services., • Experience in creating and implementing structured career pathways and competency frameworks., • Agile delivery certification (e.g., Certified Scrum Master, SAFe Agilist, ICAgile).