Customer service part time jobs in Reino Unido - Page 6

Regional Resident Services Manager - Build To Rent Location: Multiple sites across London Hours: Full time | Monday–Friday | 35.5 hours per week We’re looking for an experienced Regional Resident Services Manager to lead operations across a portfolio of high-quality residential rental communities in London. This is a senior, hands-on role for a confident people leader who thrives in a multi-site environment and brings strong expertise across operations, customer experience, compliance, and commercial performance. You’ll play a key role in shaping service delivery, building high-performing teams, and ensuring outstanding outcomes for residents and the business alike. The Role As part of the Resident Services leadership team, you’ll take full regional responsibility for operational performance, resident satisfaction, and team development across your sites. You’ll work closely with central teams and onsite managers to deliver safe, well-managed buildings and an exceptional resident experience. Key Responsibilities Leadership & Team Development • Lead, inspire and develop Resident Services teams across multiple sites, • Create a high-performance, customer-focused culture, • Conduct performance reviews and support career development, • Support recruitment, onboarding and training across the region Financial & Commercial Management • Deliver regional income targets and control operational spend, • Analyse performance data to optimise rental performance, • Support budgeting, forecasting and financial reporting, • Ensure effective procurement and supplier management Property, Safety & Compliance • Oversee health & safety, fire safety and statutory compliance, • Carry out regular building inspections and escalate risks appropriately, • Support the management of damp, mould and condensation cases, • Work closely with Facilities Management teams to maintain safe, high-quality buildings Resident Experience • Set and embed exceptional resident service standards, • Lead on escalated complaints and customer recovery, • Use resident feedback and survey insights to drive service improvements, • Support resident engagement initiatives and community events Operational Excellence • Ensure operating procedures and data governance standards are followed, • Use operational metrics to manage risk, workload and performance, • Drive continuous improvement and contribute to policy development, • Oversee void management, audits and mobilisation of new schemes Reporting & Performance • Produce regional reports, KPI analysis and updates for senior leadership, • Monitor site performance and support managers with improvement plans, • Ensure compliance and reporting systems are used effectively Additional Requirements • Participate in the out-of-hours escalation rota, • Contribute to cross-regional projects, • Travel regularly between sites, • Provide cover for site and senior managers when required Skills, Experience & Attributes • Proven experience in residential property management, hospitality or a similar multi-site role, • Strong people leadership skills with a track record of developing teams, • Solid understanding of operational, financial and compliance management, • Commercially astute, highly organised and confident decision-maker, • Excellent communication and stakeholder management skills, • Comfortable using Microsoft Office and property management / CRM systems, • Proactive, improvement-focused mindset with high professional standards Due to the volume of applications received, if you don’t hear back from us, please assume your application has been unsuccessful on this occasion.

About the Role We’re looking for a detail‑oriented and commercially minded Portfolio Manager to join a Portfolio Management team within Bridging Finance and Specialist Mortgages. This role plays a pivotal part in managing and supporting a portfolio of bridging and specialist mortgage accounts — including refurbishment lending across light, medium, and heavy refurb projects. Acting as the primary point of contact for customers, brokers, and internal teams, you’ll ensure strong credit stewardship, proactive portfolio oversight, and an excellent customer journey throughout the lifecycle of each facility. This is an excellent opportunity for someone with property lending or development finance experience who thrives in a fast‑paced, collaborative environment. 💼 Key Responsibilities Portfolio & Credit Stewardship • Monitor loan expiries, extensions, construction milestones, interest tranches, and part releases, • Prepare and oversee monthly time‑delay and cost overrun analysis, • Perform cashflow analysis against approved credit to identify material variances, • Act as the first point of contact for customers, brokers, and internal stakeholders, • Approve advances, materials on site, and payments within delegated authority, • Produce customer administration documents, including redemption statements, • Prepare high‑quality credit proposals for amendments to existing facilities, • Ensure compliance with the credit policies and procedures 🎯 What We’re Looking For • Experience in property lending or development finance within banking or property services, • Strong understanding of bridging finance and refurbishment‑led lending, • Proven ability to manage multiple priorities in a fast‑paced environment, • Strong analytical skills with the ability to interpret and present complex information, • High attention to detail and accuracy in all aspects of work, • Customer‑focused mindset with a track record of delivering excellent service, • Solid understanding of risk management and credit stewardship, • Confident communicator with the ability to engage brokers and internal stakeholders 🎁 Benefits • Competitive remuneration

Junior Account Manager – Central London Location: Central London | Competitive Salary: 30k - 35k | Career Growth & Development Are you an organised, driven, and people-focused professional looking to take the next step in your career? Do you thrive in a fast-paced, client-focused environment? If so, we want to hear from you! We’re looking for a Junior Account Manager to join a dynamic team in Central London. In this role, you’ll play a key part in building strong client relationships, driving revenue growth, and identifying new business opportunities within existing accounts. What You’ll Be Doing: • Managing & Growing Accounts– Maintain strong client relationships and ensure high levels of service & satisfaction., • Identifying Growth Opportunities – Spot upselling and cross-selling opportunities to maximise revenue., • Understanding Client Needs – Provide tailored solutions and strategic recommendations., • Driving New Business – Identify and map out new opportunities within your portfolio. What We’re Looking For: • Previous experience in customer service, sales support, or account management., • Excellent communication skills – both written and verbal., • Strong organisational & time management skills to juggle multiple accounts., • A problem-solving mindset with a passion for customer success., • Ability to work collaboratively in a high-energy team environment. What’s in It for You? • Competitive Salary & Benefits, • Comprehensive Training & Support, • Clear Career Growth Pathways, • Fantastic Team Culture & Incentives, • On-Site Role in a Vibrant London Office in Liverpool street We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Residential Property Manager About NPG North Property Group (NPG) is transforming the property industry with a bold, innovative approach. With over two decades of combined experience, we’ve been delivering award-winning service and ground-breaking solutions since our inception in 2017. From Leeds to Manchester and beyond, we are more than a property agency, we are a team dedicated to crafting exceptional experiences and unlocking exclusive opportunities. Why Join us? We’ve been recognised for our innovation and growth, earning accolades such as: • Ranked 46th on The Sunday Times list of fastest-growing founder-led businesses in 2023., • Sales & Lettings Agency of the Year 2024 by the RESI Awards., • Finalist for the Property Week Awards, Great British Entrepreneur Awards, and more., • Among Yorkshire's top 10 fastest-growing businesses in 2023. The Role We are seeking a Property Manager with a minimum of 18 months experience who will be responsible for overseeing the letting and management of a portfolio of residential properties on behalf of investor landlords. The role requires ensuring compliance with all relevant regulations, delivering exceptional service to landlords and tenants, and maintaining the highest standards of property care. A key focus of this role is handling tenancy lifecycle processes, coordinating property maintenance, and ensuring that rental income is collected efficiently. The role also demands strong organisational skills, problem-solving abilities, and a proactive approach to resolving tenant and landlord concerns. Key Responsibilities Property Portfolio Management • Introducing a tenant to the landlord by arranging and conducting viewings and negotiating tenancy agreements., • Manage a portfolio of residential properties, ensuring high levels of service and efficiency., • Ensure compliance with all legal and regulatory requirements, including tenancy agreements, safety certifications, and deposit protection schemes., • Conduct routine property inspections to assess condition, identify maintenance needs, and ensure compliance with tenancy agreements., • Handle tenancy renewals, rent reviews, and termination procedures in line with company policies and legal requirements., • Coordinate and oversee property maintenance, liaising with contractors and ensuring timely resolution of issues., • Maintain accurate records of maintenance requests, works completed, and associated costs., • Ensure all safety certificates, including gas, electrical, and fire safety, are up to date and properly documented., • Implement and monitor compliance processes to ensure adherence to industry best practices and legal requirements., • Act as the primary point of contact for landlords and tenants, providing expert advice and support., • Foster strong relationships with landlords by providing market insights, rental performance updates, and proactive recommendations., • Mediate and resolve disputes between landlords and tenants, ensuring fair and practical resolutions., • Provide guidance on rental valuations, market trends, and property investment strategies to maximise landlord returns., • Ensure timely collection of rent and manage arrears, implementing effective rent recovery strategies when necessary., • Process invoices and payments for maintenance and property-related expenses., • Assist landlords with budgeting for property expenses and advising on cost-effective maintenance solutions., • Identify opportunities for improving property management processes and service delivery., • Work closely with the senior management team to implement new technologies and software to streamline operations., • Keep up to date with legislative changes and industry trends, ensuring compliance and best practice., • Establish and maintain efficient systems for tracking tenancy agreements, maintenance schedules, and compliance documentation. What We’re Looking For Key skills & Competencies • Organisation: Exceptional time-management skills with the ability to handle multiple priorities efficiently., • Customer Service: Strong commitment to delivering outstanding service to landlords and tenants., • Problem-Solving: Ability to address complex property and tenant issues with strategic thinking and practical solutions., • Communication: Excellent written and verbal communication skills, adaptable to different audiences., • Technical Knowledge: Familiarity with property management software, relevant legislation, and industry standards., • Negotiation: Proven ability to manage difficult conversations and align differing expectations., • Attention to Detail: Strong focus on accuracy and compliance with regulations and internal policies. Qualifications and Experience • Previous experience in the property sector is desirable, preferably within a lettings or estate agency environment., • Strong IT skills, including experience with property management software. What We Offer • Competitive salary in excess of £30,000, • Opportunity to gain industry qualifications - ARLA, • Opportunities for advancement in a high-growth, innovative company., • A dynamic and inclusive work environment that values your contributions., • Modern, stylish offices designed to foster collaboration and creativity., • Autonomy to solve challenges and make an impact in a forward-thinking organization., • Company/Team events Join Our Journey At NPG, we’re setting new standards in real estate. If you’re ready to lead, innovate, and drive change, we want to hear from you. Apply today and be part of a team that’s shaping the future of property.

This role is responsible for proactively managing and growing key client relationships. You will build long-term partnerships with clients, adding value through strategic, commercial and service-led engagement, while ensuring high-quality delivery across product and operational workstreams. A core part of the role is maintaining a strong focus on end investors, ensuring WBS consistently supports positive customer outcomes and meets its regulatory obligations. KEY RESPONSIBILITIES • Build and maintain strong, long-term relationships with institutional and professional clients across the UK investment market, • Act as a trusted partner to clients, supporting their growth and delivering consistently high service standards and positive customer outcomes, • Drive revenue growth through proactive commercial engagement and by identifying opportunities to deepen client relationships, • Own and actively manage a portfolio of key accounts, delivering structured service and commercial reviews, • Develop a strong understanding of client needs, business models and strategic priorities to deliver tailored solutions, • Engage directly with senior client stakeholders and executives to align services with client objectives and future roadmap, • Act as a senior escalation point for complex service or product issues, ensuring timely and effective resolution, • Work closely with Product, Business Development, Operations, Risk and Compliance teams to deliver seamless client solutions, • Ensure services are delivered in line with agreed SLAs and regulatory requirements, including FCA Consumer Duty obligations, • Use management information and performance data to monitor client performance, identify risks and support decision-making, • Lead, coach and develop a high-performing client relationship team, promoting accountability and ownership, • Support the execution of the wider client strategy and contribute to continuous improvement initiatives, • Promote a strong culture of compliance, risk management, integrity and client focus, • Represent the business externally through industry events, forums and client engagement activities WE WOULD LOVE TO HEAR FROM YOU IF • Have proven experience in client relationship management, account management or client services within financial services or the investment industry, • Have a strong commercial mindset with a track record of driving revenue growth and deepening client relationships, • Are confident engaging with senior stakeholders and building trusted partnerships, • Have experience managing complex client portfolios and delivering high service standards, • Understand FCA-regulated environments and the importance of strong risk, compliance and Consumer Duty outcomes, • Are comfortable acting as an escalation point and resolving issues in a professional, client-focused manner, • Enjoy working cross-functionally with product, sales, operations and compliance teams, • Have strong communication, influencing and relationship-building skills, • Are proactive, organised and able to prioritise effectively in a fast-paced environment, • Have leadership or team management experience (or are ready to step into a people leadership role) BENEFITS • Competitive salary inclusive of discretionary annual bonus & annual pay review, • Work Abroad Policy for up to 15 days per year, • 25 days holiday plus bank holidays and additional well-being day, • Option to purchase an additional 5 days holiday per year, • Flexible working options available, including hybrid working, • Pension scheme up to 10% employer contribution, • Sharesave scheme, • Income Protection & Life insurance (4 x salary core level of cover), • Private health care via BUPA, • Employee Assistance Programme, • Discounted Gym Membership, • Variety of travel to work schemes We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role. To avoid any ambiguity around fees, please note that speculative CVs received, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

Senior Account Manager – AV Event Production Industry (Hybrid - Essex, Herts, and London) Location: Hybrid (Based in Essex, Herts, and London) Full-time Position We’re looking for a driven and client-focused Senior Account Manager to join our expanding team. This exciting opportunity offers you the chance to manage high-profile client accounts within the Audio-Visual (AV) events industry while growing your own portfolio of business. As a key player in our team, you'll be responsible for developing strong client relationships, providing expert advice, and ensuring the successful delivery of projects. You’ll also be a key part of our dynamic, fast-paced work environment where attention to detail and flexibility are essential. Role and Responsibilities: • Client Relationship Management: Develop and maintain exceptional working relationships with clients, understanding their needs and exceeding expectations., • Product Expertise: Provide in-depth knowledge of products and services to clients, offering professional advice and solutions., • Proposals and Quotations: Prepare and present detailed client quotations and proposals tailored to specific requirements., • Internal Collaboration: Work closely with technical and cross-functional teams to ensure seamless delivery of services., • Accurate Record-Keeping: Maintain an up-to-date record of all client communications and project details within our company system., • Client Visits & Presentations: Conduct client visits and site inspections as necessary, representing the company professionally., • Business Development: Collaborate with senior management and Directors to identify new markets and client opportunities., • Experience: Minimum 5 years of experience managing client portfolios in the fast-paced AV events industry., • Education & Professionalism: Strong background with a professional approach to client management., • Client-Centered: Ability to understand and anticipate client needs, delivering a superior customer experience., • Organisational Skills: Excellent planning, attention to detail, and ability to manage multiple projects simultaneously., • Communication Skills: Exceptional verbal and written communication skills, with the ability to build rapport with clients and internal teams., • Adaptability: Flexible and proactive, able to thrive in the dynamic world of live events with no room for error., • Hybrid Working: This role is based in Essex, Herts, and London with a flexible hybrid working arrangement., • Career Growth: We’re committed to your professional development and growth within the company., • Innovative Environment: Work with cutting-edge technology in the exciting AV and live events industry. Please note: This is a full-time hybrid role, ideally suited to someone based in Essex, Herts, or London.

Mission You will be in charge of generating sales in our Boutique. You will operate from our Chopard Harrods Department Store in London and you may also be assigned to mission/s anywhere in the UK, or in the world. Main Responsibilities: SALES ACTIVITIES IN THE BOUTIQUE • Sustain and further develop Chopard’s sales in the Boutique., • Exceed individual monthly targets set by the Boutique Manager., • Proactively work on developing HJ sales., • Negotiate special deals and minimise discount., • Communication with HO and Geneva to source client’s needs. MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS • Help towards daily / weekly activities of the Boutiques., • General administrative work., • Stock checks., • Completing of sales stats forms and daily sales sheets., • Display activities / Window dressing, • Upkeep of the Boutique cleanliness., • Opening / closures., • Insurance requirements checks / attention to Boutique security. CUSTOMER SERVICE / AFTER-SALES • Booking in of repairs., • Estimates approvals., • Follow-up with clients, • Closing of repairs CRM ACTIVITIES (SALESFORCE) • Use of CRM tool (Salesforce), • Client management: data quality, • Campaigns / opportunities creations CLIENT PORTFOLIO DEVELOPMENT • Participate in Chopard events when asked., • Use footfall to quickly develop portfolio of clients., • Be ready to fulfil specific missions which can be outside the Boutique., • Develop relationships with UK Chopard Boutiques team members, • Act as ambassador for the brand., • VIP clients management. You may be required to undertake other duties from time to time as we may reasonably require. Whilst you will be part of a team and responsible for daily tasks, part of your mission will be to develop our customer database.

About the Company Essendi is looking for an HRIS Officer for a period of up to 12 months fixed term contract to join our HR team. You will be part of the Hammersmith Support office team of 70 people and also part of the wider team of our hotels. About the Role As an HRIS Officer, you will play a vital role in assisting with the management of HRIS processes and queries from start to finish. The HRIS Officer will report to the HR Manager and work closely with our Senior HR & Benefits Advisor. You will work to resolve issues and escalate to the Senior HR & Benefits Advisor where necessary. This position would suit an organised, competent and committed individual with a can-do and solution-oriented attitude which is maintained under pressure. You will be confident and resilient, flexible with strong attention to detail whilst being a supportive team player. This role would best suit someone with excellent interpersonal skills who can confidently liaise with internal and external stakeholders. Responsibilities • Manage the data cleanse process for the UK workforce., • Review and manage all data/transactions submitted by the hotels to ensure its accuracy and compliance before it is submitted to the payroll interface., • Liaise with the Corporate office in Paris and external Project Consultants on the system development as needed., • Work closely with the various stakeholders to ensure that the HR, Payroll, Resourcing and L&D modules are functioning as expected., • Assist with reviewing and documenting processes undertaken within HR & Payroll and making recommendations for their development., • Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by analysing data., • Assist in delivering systems administration and maintain and provide user support for the Human Resources Information System., • Deal with systems queries and process requests in relation to problem solving, systems configuration and technical faults., • Maintain and support users through a helpdesk service for employee/manager self-service., • Produce the necessary communication to address global changes/issues impacting users., • Design user guides for end users as needed., • Provide system training to HR and non-HR users., • Actively seek opportunities to learn new skills and develop expertise that would contribute to the effective delivery of the role. Required Skills • HRIS Platforms Expertise with experience with systems like, Oracle HCM, ADP, or similar., • Database Management and understanding of data structures, queries, and reporting tools., • System Configuration understanding, experience with workflows, permissions, and integrations., • Data Privacy & Compliance: GDPR and HR data security standards., • Employee Lifecycle Management, understanding onboarding, offboarding, and record keeping., • Data Accuracy & Integrity to ensure clean and reliable HR data., • Identifying and resolving system issues quickly., • Streamlining HR workflows using technology., • Stakeholder Management as will be working with HR teams, GMs, IT., • Training & Support by educating GMs and HR staff on system usage., • Creating user guides and process documentation as needed., • Attention to Detail, • Time Management, • Adaptability (especially during system upgrades or migrations)

📍 London Office | 🏡 Hybrid working | 💼 up to £55,000 pa DOE | 🕒 Full-time We are seeking an experienced Business Analyst on a fixed term contract (12 months) to support a major transformation programme within our Wealth Management business. This role will focus on supporting the Wealth Management adviser and client-facing teams deliver new technology and processes to create a more streamlined business. The successful candidate will be responsible for defining business processes, gathering and documenting business and functional requirements, writing user stories, supporting solution design, testing, and assisting in training and rollout activities. This role requires close collaboration with stakeholders, technical teams, and end users to deliver solutions that drive efficiency, accuracy, and strategic value. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, with a number of offices including London, Whiteley, Farnham, Bath and Newcastle. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? • Mapping and documenting end-to-end business processes, identifying opportunities for efficiency improvement., • Eliciting, validating, and documenting business and functional requirements, including "as is" and "to be" process models., • Appling business knowledge to the project environment, working closely with cross-functional teams., • Writing clear and concise user stories and acceptance criteria to support solution development., • Collaborating with development teams to translate requirements into functional specifications and solution designs., • Providing conceptual solutions to often complicated business problems and making recommendations for preferred approaches., • Facilitating communication between stakeholders and technical teams to ensure mutual understanding and alignment., • Supporting testing activities by validating requirements fulfilment and ensuring quality outcomes., • Assisting with training materials, knowledge transfer, and supporting the rollout of new systems and processes. What sort of person are you looking for? As a Business Analyst, you will generally have: • Business Analysis experience in Wealth, Asset Management or Financial Services, • Strong understanding of business process mapping, requirement elicitation, and solution design., • Proficiency in creating user stories, functional specifications, and process documentation., • Strong knowledge of Agile methodology and frameworks., • Excellent analytical and quantitative skills with the ability to work with large data sets., • Strong communication and stakeholder management skills, with experience working across multiple teams., • Ability to manage competing priorities and deliver results in a fast-paced environment., • Experience with testing, training, and rollout activities., • Highly organised, detail-oriented, and proactive with strong problem-solving skills with a solutions-focused mindset., • Collaborative team player with the ability to influence and build consensus., • Comfortable working with both business and technical audiences. Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for two or three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? The salary is £40,000-£55,000 depending on experience, alongside 28 days’ holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. The role is 40 hours per week between the hours of 8.30-5.30pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Sapiens UK is seeking an Account Manager who has strong commercial acumen, proven experience in commercial and (re)insurance markets, and exceptional relationship-building skills to join us at an exciting time of change and growth. If you excel in driving revenue growth, shaping client strategies, and championing the full value of a product portfolio, this could be your next great career move. Location: UK - commutable distance to central London About The Role The Account Manager will be part of the Chief Customer Officer team - a dynamic, cross-functional group focused on driving revenue growth within our existing client base. The role involves close collaboration with Pre-Sales, Product Management and delivery teams. The ideal candidate will demonstrate adaptability and a strong understanding of revenue growth opportunities within (re)insurance companies, syndicates, or managing agencies. While teamwork is essential, the ability to take ownership of initiatives and independently drive projects to completion is equally important. Candidates should have at least five years of experience in the commercial insurance market, excellent communication skills, with a background in account management or sales. Key Responsibilities • Identify and close opportunities within client organisations that can benefit from our products., • Build strong relationships across all levels, including C-suite executives., • Keep clients informed about developments in Sapiens’ product and service portfolio., • Act as the client’s advocate within Sapiens., • Expand our footprint within existing accounts. Marketing & Sales Support • Contribute to defining and implementing go-to-market strategies., • Own revenue and profitability targets as per agreed business cases., • Collaborate with the Head of Account Management to achieve objectives. Skills/experience Required • Ability to grow revenue within client accounts while managing profitability and costs., • Demonstrate strong stakeholder management and relationship-building skills., • Experience in contract creation and negotiation., • Solid understanding of Sapiens products and services will be an advantage., • Insurance/reinsurance and London Market experience will be an advantage., • Sales management and business/financial acumen., • Strong presentation and influencing abilities., • Customer-centric and results-oriented. If you are motivated by impact, energised by client success, and ready to help expand Sapiens’ footprint across a sophisticated (re)insurance market, we would love to hear from you. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Purpose of Role: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Appeal and MOC (moderation on call) team, as part of GNE, ensures the sellers and creators have a channel to feedback to TikTok regarding the enforcements to them. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our department follows an onsite work schedule that requires employees to work in the office 5 days a week. We regularly review our onsite work model, and the specific requirements may change at any time. Responsibilities: Moderation On-Call • Establish effective escalation SOP & process and guidelines., • Manage seller and creator enquiries escalated by internal stakeholders teams through the oncall ticket system., • Promptly handle escalations from MOC BPO team for all domains., • Monitor the execution of improvement plans to ensure the MOC BPO team is meeting all performance-related metrics (e.g. CSAT, SLA), • Coordinate with other teams/ departments to resolve seller/creator issues, follow-up and make sure close-loop to all escalations., • Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall seller and creator experience and confidence in TikTok e-commerce., • Identify areas of opportunities to improve performance, work with oncall service and operation leader to develop a comprehensive improvement plan., • Work with the SOP, product operations, project management, QA, Education and Policy teams to optimize oncall products/systems, new and existing processes., • Work with the GNE enforcement cross-functional teams to identify collaboration opportunities and share feedback and insights., • Conduct audits on BPO-handled appeal cases to identify process and operational gaps, • Administer the EROR process for appeal-related matters, • Perform root cause analysis (RCA) on escalated appeal cases, • Manage BPO sampling activities via the Rock platform, • Compile and issue regular reports on BPO service quality for appeal processes, • Address escalations from the MOC regarding appeal cases, • Conduct end-to-end follow-up on MOC-revoked appeal cases Minimum requirements: • BA/BS degree or equivalent practical experience., • Experience handling escalation cases., • Experience building, managing and influencing relationships with internal stakeholders. Preferred skills/qualifications: • Experience in the eCommerce industry is a plus., • Experience in Quality Assurance under customer service environment is a plus., • Detail oriented, experience with KPIs and quality, • Problem solver, data driven, able to work in a diverse, fast-paced environment with previous analytical experience (i.e. proficient in Excel and able to structure / analyze dashboards)., • Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

FACILITIES COORDINATOR – INTERNATIONAL LAW FIRM LONDON – WEST END £40,000 - £45,000 My client, a leading international law firm based in the West End, are seeking a Facilities Coordinator to join their team. THE ROLE • To enter and manage facilities service requests., • Walking the floor regularly to assist employees and address any issues with the facilities where required., • Report maintenance issues to the correct vendors and ensure tracking of these issues are being logged and resolved., • Liaise with the Facilities Manager, alongside the wider team, to ensure that reactive tasks are performed promptly and project work maintained., • Ensure that office moves are done in the correct and timely manner alongside the wider facilities team., • Ensure that new joiners have the correct set-up within their office, • Assist with leavers to make sure they have required assistance with removal of belongings., • Work with the facilities team on meeting room furniture set-ups and reconfiguring rooms as needed., • Update departmental documents, such as the Health & Safety and Fire file, check lists and purchase orders., • Monitors the company equipment by reporting defects relating to performance, such as lighting, water leaks, blind control, HVAC and general maintenance and repairs, • Be able to perform basic repairs to the facilities and furnishings, and carry out troubleshooting, • Assist with supervision of contractors., • Help organize regular health & safety inspections, DSE evaluations and risk assessments. PERSON REQUIREMENTS • At least 3 years’ experience in a facilities role., • Excellent organizational and time-management skills., • Ability to work in a demanding and busy environment whilst maintaining a calm and professional demeanour and prioritize work as necessary., • Ability to handle processing of paperwork and record keeping including administrative filing., • Ability to carry out physical duties., • Ability to work independently as well as part of the wider, • Strong attention to detail and accuracy, with ability to handle sensitive matters., • Excellent written and oral communication, • High customer service skills and ability to deal courteously and effectively with others, using discretion when required, • Experience working in a law firm and or corporate environment, • Knowledge of health and safety at work requirements and to have an understanding of building services is desirable., • H&S qualification/experience (IOSH) membership with the IWFM and or relevant IWFM qualifications Please apply today for immediate consideration!

Job description Job Title: Car Sales Executive Reporting to: Sales Management Department: Sales Location: Watford, UK We have an opportunity for a sales executive to join our Car Supermarket based in Watford (1,500+ used vehicles in group stock). You will have unlimited earning opportunities with our uncapped OTE. With a competitive basic salary and a more than achievable first year Basic + OTE of £125,000. The ideal candidate will have at least 2 years of experience in Automotive sales or proven sales experience in a customer-centric role from a different industry (you’ll get all the training you need to make a successful switch). What will you be doing? • Understand customer needs and deliver tailored solutions from our existing/incoming stock range, • Inform customers of additional services we offer including finance, insurance, accessories and service plans, • Provide customers with detailed quotations and cost calculations, • Negotiate terms of sales, part exchanges and close deals, • Deal with after sales queries and handle these with a customer first approach, • Other administrative and hands-on tasks in the business will be required when needed What do you need for this role? • Full driving licence, • Passion for sales, • Self motivated The Package • Salary: Up to £20,000 Basic DOE £125,000 OTE (uncapped commission) The Hours • Week 1: 6 day working week (1 weekday off), • Week 2: 5 day working week, 2 days off (2 weekdays off), • Monday to Friday: 08:45 - 18:00 or 11:45 to 21:00 Job Type: Full-time Additional pay: • Performance bonus Benefits: • Company events, • Employee discount Schedule: • 8 hour shift Ability to commute/relocate: • Rickmansworth: reliably commute or plan to relocate before starting work (required) Licence/Certification: • UK Drivers Licence - Manual (required) Work Location: In person

Job Role: Management Consulting Manager – Comms, Media, Technology – B2B Location: London Mobility: Up to 100% Career Level: Manager As a team: At Accenture Strategy & Consulting, we help clients turn disruption into competitive advantage by delivering end-to-end transformations that create real, sustainable value. Our Communications, Media & Technology (CMT) practice partners with leading organisations across the Telecoms, Media, Software, Platform, and High-Tech industries, combining deep industry expertise with data-led insights to design and implement innovative solutions. We work at the heart of industry and innovation – helping clients tackle their most complex challenges. We bring together global capabilities, functional knowledge, and ecosystem partnerships to accelerate change and help our clients lead in the digital age. Much of our work centres on B2B growth, B2B customer experience, and large-scale B2B transformation across sales, service, and operations. As a Manager in our CMT Strategy & Consulting team, you’ll lead diverse, high-performing teams to shape and deliver strategies that unlock growth, improve performance, and enable transformation at scale. You’ll work closely with senior stakeholders, support your team’s development, and bring creativity and structure to every engagement. You’ll also contribute to our go-to-market strategy and help evolve our internal practice – building your leadership experience and impact along the way. In this role you will: • Shape & lead complex B2B propositions, enterprise customer journeys, and large-scale B2B transformations across the Comms, Media, Software & Platforms, and/or High-Tech sectors, • Design and deliver strategic initiatives that integrate strategy, technology, operations, and people, • Navigate ambiguity using structured thinking, process design, data insights, and value casing to shape high-impact solutions, • Build and maintain trusted relationships with senior stakeholders – aligning on strategic priorities and delivery roadmaps, • Own delivery scope and commercial outcomes, including business casing, risk management, and value tracking, • Contribute to business development efforts – from client proposals to go-to-market initiatives and thought leadership, • Create and lead high-performing teams, mentoring talent and fostering a collaborative, inclusive culture, • Drive innovation within the practice by shaping new capabilities, assets, and perspectives Job Qualifications We are looking for the following profiles and skills: You may come from consulting, internal strategy, or transformation teams, or from an established platform provider within the relevant industry sector. Candidates will have experience in Business-to-Business (B2B) segments, e.g. SMB, MNC, Enterprise. You’ll bring knowledge of the B2B customer lifecycle value chain as part of your strong consulting toolkit with experience around sales and/or service transformation and an expertise / point of view that will be relevant to our clients’ business context. You will be comfortable working with ambiguity and have a track record of driving measurable client impact. We expect candidates at this level to have relevant B2B strategy, project/programme, or operational experience in at least one of the Telecoms, Media, and Software & Platforms industries. You should emphasise expertise in any of the following areas: B2B Transformation & Delivery Leadership • Proven experience leading complex programmes with cross-functional teams, • Able to structure strategic workstreams, prioritise impact, and manage through ambiguity, • Experience in designing future-state processes, customer journeys, and transformation roadmaps, • Skilled in value-led delivery: building business cases, tracking outcomes, managing risk and governance Data-driven Problem Solving • Strong analytical mindset with ability to turn insight into impact, • Skilled in linking qualitative and quantitative data to business value and storytelling B2B Client Engagement & Influence • Experience building senior stakeholder relationships and navigating decision-making in complex organisations, • Able to drive clarity and buy-in through compelling narratives, structured thinking, and credibility under pressure Leadership and growth • Experience managing and coaching teams in dynamic, fast-paced environments, • Entrepreneurial and proactive mindset – comfortable taking ownership, shaping outcomes, and driving forward momentum, • Strong commercial instinct, with a track record of influencing client growth and shaping scalable solutions Set yourself apart: • Experience in fast-evolving areas such as SMB transformation, platform strategy, trust & safety, or scaled operations, • A background in consulting or internal transformation / strategy within Software & Platforms, or High-Tech, • A track record of solving complex transformation and business challenges in ambiguous environments, • Proven ability to own solution design and commercial outcomes – including cost and value models, • Familiarity with emerging technologies such as GenAI, Cloud, or Data Platforms – and how they unlock business value, • Relevant certifications (e.g. Agile, Cloud, Architecture, Data) or experience applying modern delivery practices What’s in it for you At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! You will have the opportunity to make a distinct impact to one of the most important segments in the global economy. Not only will you be working with like-minded, passionate and innovative individuals across the team, but you will also learn new skills with continuous progression opportunities available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. About the Role This senior Project Manager role reports to the General Manager and will support the procurement and mobilisation of a significant public sector customer engagement. The work spans multiple streams, including legal, operations, finance and pricing, suppliers and vendors, human resources, communications/PR, and risk. The role is based in London and requires occasional travel to Bradford; our policy is to offer hybrid work, 3 days per week in office. Please note that this role requires a security clearance process (you must have lived in the UK for 5 consecutive years to be eligible) and a DBS check. Do not apply if you are not willing to undergo these conditional background checks. You can read about SC on the government site - National security vetting: clearance levels - GOV.UK This role is a 6 month FTC. Responsibilities This role requires a pragmatic, experienced Project Manager (10 years of experience minimum) who can operate with a high degree of autonomy, manage complexity across parallel workstreams, and maintain momentum in a fast-moving and highly confidential environment. Due to the sensitivity of the project, strict confidentiality is essential. Experience delivering complex programmes for government agencies or within heavily regulated environments would be highly advantageous. Work will be required to manage procurement, sub-contractor engagement, and supply chain management. The customer is demanding and highly engaged, requiring someone who can balance firmness and clarity with strong customer care - able to hold boundaries while ensuring the customer feels heard, supported, and well serviced. The ideal candidate will demonstrate gravitas, sound judgement, and sincerity, alongside strong execution capability. They must be action-oriented, highly organised, an effective communicator, and self-directed. The Project Manager will work in partnership with an internal project lead and will be expected to document a repeatable delivery “playbook” to support future engagements of this nature, reducing reliance on ad-hoc approaches and enabling consistency over time. Skills & Experience • Proven experience as a Project Manager or in a senior project management role, 10 years+., • Relevant certifications such as PMP (Project Management Professional) or PRINCE2 are highly desirable., • Demonstrated success in leading and delivering complex projects on time, within budget, and with high client satisfaction., • Effective problem-solving abilities and capabilities to manage a busy but varied workload., • Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels., • Proficiency in project management software and tools. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at Please note that this role requires a security clearance process (you must have lived in the UK for 5 consecutive years to be eligible) and a DBS check. Do not apply if you are not willing to undergo these conditional background checks. You can read about SC on the government site - National security vetting: clearance levels - GOV.UK

About Us We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience. About the Role We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Assistant Store Manager, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency. Your main tasks will be: • Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level., • Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example, • Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account., • Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals. You are our perfect match if: • You are passionate about Retail, in all of its shades (in-store and omnichannel)., • You have minimum 1 years of experience leading a team., • You are flexible and available to work full-time., • You stress the importance of customer centricity and you have a strong omnichannel orientation., • You have a strong team spirit, great energy and team management skills, • You are a great communicator and decision-maker and are highly results-oriented., • You encourage and promote curiosity, diversity and collaboration through your innovative mindset., • You can speak fluent English. Any additional language will be a plus. We look forward to receiving your application! Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today! Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.

George Northwood Salon Receptionist WHO WE ARE/OVERVIEW Since its launch in 2014, George Northwood's popularity has soared, having been included in countless ‘Best Salon’ round ups published by Vogue, The Telegraph, The Times and many more. We are now seeking a receptionist to join our growing team at our Fitzrovia salon. You will be responsible for handing our clients' journeys from beginning to end, from booking appointments to managing the calendar and processing payments. The ideal candidate is a detail-oriented team player who will be the first point of contact for our diverse and interesting clientele. You will currently work as a receptionist or front of house in hospitality, you will be interested in fashion, and a great communicator looking to become part of high performing but fun and kind team, at the forefront of the London hair scene. THE ROLE We are looking for a Front of House Receptionist with key responsibilities to ensure that the highest levels of organisation, communication and customer service are delivered to both our clients and stylists at all times and via every communication channel. You will have the opportunity to gain excellent hands-on experience in a fast-paced salon environment. As Receptionist, you will work alongside one other Receptionist and you will be jointly accountable for the efficient and consistent support of the George Northwood team. You will provide essential assistance and support to our valued clients as well as liaising with the GN team members. You will maintain the columns for the Salon’s stylists and colourists using SalonIQ (we provide training), booking their time in a way that is logical and maximises the efficient running of their day. DUTIES • Provide an exceptional Front of House service, meeting and greeting clients, cloakroom, checking in/out and communicating client arrivals to stylists punctually., • Create and manage bookings/cancellations for all three salon locations and stylists., • Respond to customer enquiries in several ways (Email, Telephone, In-person)., • Provide information with regards to products/services and other related enquiries., • Keep all systems (Outlook, SalonIQ) organised and up-to-date., • Process payments and manage the till accurately., • Coordinate stylists availability, optimising the appointment calendar to maximise productivity., • Efficiently handle multiple tasks at once, from answering calls to managing check-ins, ensuring that clients’ needs are met., • Resolving any customer issues in a tactful and intelligent way., • Ensuring the Front Desk looks neat and tidy., • Being a professional representative of the brand at all times., • Adapt quickly to last-minute changes in the schedule or unforeseen issues whilst maintaining a calm and professional manner., • A flexible attitude and excellent time management skills are essential - there will be occasions when working out of office or salon hours is required., • Experienced in reception and customer service (minimum of 1 year), preferably in a salon/beauty/fashion or high-end hospitality environment., • Fluent in English., • Highly skilled in written and verbal communication., • Skilled in listening., • Proficient in the use of telephone and IT systems., • Able to work under pressure, in a fast-paced environment., • Knowledgeable of hair terminology and services (cutting and styling, colour, products)., • Able to exceed clients' expectations., • Confident and articulate., • Hardworking and passionate., • An approachable manner. Working Hours: Tuesday to Saturday – 9am to 6pm Location: Primarily London W1 with potential responsibilities at other London salons. Job Type: Permanent Role * NOTE: Proven success in a Receptionist and Front of House role is essential. We will only review applications from candidates who meet this requirement. * • Salary is dependent on relevant experience.

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate in part-time to join our team in London Covent Garden ! Job description • To achieve and exceed monthly and yearly sales target, • To acquire, build and maintain an active and strong client relationship, • To strive to be a customer service oriented to ensure a positive shopping experience, • You love APM Monaco!, • Track record of outstanding sales performance, • Knowledge in other language in addition to English will be a plus, • Teamwork spirit and proactive attitude Job Type: Part-time (20 hours) Schedule: • Day shift, • Every weekend, • Weekend availability Supplemental pay types: • Bonus scheme Work Location: In person

ABOUT US Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. THE ROLE Working from our London retail location in Burlington Arcade, you will hold a key role within our fast-growing business, where you will act as an ambassador for the brand, ensuring that all customers receive the best experience and playing a key role in supporting Strathberry’s growing retail presence. Please note: This is a full-time, permanent position, based in London. With 40 hours available, working on a rotating shift pattern over a 7-day week. Previous experience working in a luxury retail service environment is essential. To apply please submit your CV, outlining your relevant skills and experience and interest in this position. KEY RESPONSIBILITIES • Delivering exceptional customer experience., • Driving sales into the store and creating a vibrant atmosphere., • POS transaction processing., • Helping with visual displays within the store., • Management of POS stock control and assisting on stocktakes, when required., • Supporting promotions, events and launches to deliver the intended experience for customers., • Meeting individual and team sales goals., • Keeping the store tidy and clean, clear of any H&S hazards, and contributing to essential sales tasks., • Working with colleagues to monitor store security., • Assisting in all areas of stock shipping/receiving policies and paperwork., • Providing customer service support using the Endear system., • Providing general administrative support when and where necessary. WHAT WE OFFER • Commission, • Employer pension scheme ABOUT YOU To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Previous experience working in a luxury retail service environment (essential)., • Flexible availability in relation to rotating shift patterns and hours. (essential), • Availability to flex hours up on occasion. (preferable), • Exceptional people skills and confidence when dealing with customers., • Understanding the importance of promoting and reflecting the image of a luxury brand., • Interest in the luxury fashion industry., • Self-motivated with a ‘can do’ attitude., • A good level of numeracy and the ability to produce and maintain accurate records. INTERESTED? To apply please submit your CV, outlining your relevant skills and experience and interest in this position.

SALES CONSULTANTS LUXURY FINE WATCHES & JEWELLERY WEST LONDON £29K - £35K+ COMM This is a very exciting time for our client who is expanding their stores and creating a number of SALES CONSULTANTS roles based in White City. We are looking for an experienced Luxury Senior / Sales Consultants. You could have 3-5yrs experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want move from fashion, accessories and lifestyle. Our client is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces. Role: • Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates, • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business., • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them., • Establish yourself as the ‘go-to’ person in your area of expertise., • Be driven to exceed targets, both in personal and team sales figures, • Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate., • Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times., • Responsible for your work, behaviour, and performance at all times. Ideal Candidate: • Must be articulate with excellent communication skills, • For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop, • Senior sales Must have a minimum of 3 yrs. experience in a luxury retail store or Senior Sales Consultant ideally with own client book., • Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality, • Be an ambassador of the company and brand, • Be passionate & inspiring about your role, Watches & Jewellery and brands., • Exhibit a high degree of passion and enthusiasm for your role, the team and the business., • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service., • Sales and service driven aiming to exceed targets set, • A passion to learn and self-develop knowledge on all brands & products., • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients, • Have excellent English both verbal and written – additional language skills would be an advantage Please email CV’s to or call direct on 07815939515Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Advanced analytics. Intelligent insights. IXICO plc (AIM: IXI), is a leading neuroimaging Contract Research Organization (CRO), delivering advanced Ai analytical insights in neuroscience to the global clinical trials market. Established in 2004, listed as a public company in 2013, IXICO has firmly established itself as a trusted partner to the global life sciences industry, supporting the development of new therapies for neurological conditions such as Alzheimer’s, Parkinson’s, Huntington’s Disease and Multiple Sclerosis. With our focus on neuroscience, our purpose is to advance human health by turning data into clinically valuable insights; helping our clients reduce clinical development risk and improve return on investment from their clinical development programmes. We achieve this by combining Ai machine learning imaging biomarker analysis, together with centralised neuroimaging CRO services to provide an integrated service covering every stage of clinical development through to post-marketing surveillance. We are committed to invest in continuously enhancing our validated and peer reviewed disease optimised machine learning Ai analytics services and our infrastructure and technology to support our ambitious growth strategy. Our people are empowered to enable us to achieve our company goals and their own personal development through the “4A” values at the heart of our culture: Aspiration, Ability, Agility and Accountability. To help us deliver our medical image analysis solutions to large clinical trials we are hiring a Associate Project Start-up Manager (APSUM) on a permanent full-time capacity. NOTE: This role requires flexibility to support clinical and imaging sites across the Asia-Pacific region, including the ability to work early start times, Monday to Friday, for extended periods. During the onboarding and induction period, working hours will be standard, 9:00am–5:30pm GMT. Following this period, the successful candidate must be willing to transition to early shifts of 6:00am–2:30pm GMT for an undetermined period. Working hours may revert to standard hours depending on study requirements and site locations. Purpose of the Role: The APSUM role requires a flexible working approach to support global clinical and imaging sites, including APAC and US time zones. Working hours may vary in accordance with study requirements and site locations and may include early starts or late finishes. Standard UK working hours may also apply. The role is based on a standard working pattern of 37.5 hours per week, Monday to Friday. The APSUM is an essential member of the Project Start-Up team within the Clinical Operations group, responsible for the execution and oversight of imaging site qualification activities for assigned clinical trials and research studies. The role supports projects from award through activation of the final imaging site, ensuring deliverables are achieved within budget, on schedule, and in compliance with applicable quality standards. The APSUM leads the qualification of global imaging sites, ensuring they are prepared to acquire high-quality, standardised images within agreed timelines. Acting as the primary point of contact for global clinical and imaging sites, the APSUM works closely with Project Managers, the Science team, and clients. The role also provides scientific and technical input to support the set-up and execution of new projects as they arise. Essential Duties and Responsibilities: Project Start Up • Independently manage the imaging site qualification activities on assigned projects, including imaging site evaluation, site training, and scanning equipment set-up, with responsibility for reviewing imaging parameters and test data (e.g., phantom scans) across multiple imaging modalities (e.g. MRI, PET)., • Serve as the primary site contact for assigned projects, building strong relationships with site personnel and providing timely support during imaging site qualification and start-up activities, including study data uploads and imaging protocol set-up., • Track progress of site start-up activities, including maintenance of associated records and issue escalation to HPSU., • Liaise with clients regarding imaging site qualification activities (meetings, provision of regular reports, issue escalation)., • In cooperation with Project Managers and HPSU, develop study-specific start-up documentation (e.g., manuals, training materials, surveys). Ensure accuracy and distribution to sites., • Provide support to project management with study related activities and technical expertise, as required., • Participates in investigator meetings, kick-off meetings and other client’s meetings. Communicate and/or demonstrate project start-up methods to customers, as required., • Assist the Project Managers, the Science team, and other departments with the review of technical documents (e.g., imaging protocols, work instructions, training materials)., • May serve as back-up project manager of assigned projects or manage one or more studies in maintenance., • Assist the HPSU with training and mentoring of less experienced team members., • Assist the HPSU with monthly forecasting and reporting., • Contribute to the improvement of the study start up processes and other related procedures in the Project Start-Up team. Quality & Regulatory Responsibilities • Assist with developing and maintaining all the SOPs, work instructions and training records within the Project Start-Up team ensuring quality compliance with IXICO’s policies and procedures., • Contribute to internal and external audits., • Contribute and take part in bid defences. Qualifications and skills required for the role: Essential • Bachelor’s degree (scientific or analytic discipline) or equivalent job experience. Master’s degree desirable., • Demonstrable experience in a comparable role, with a well-developed level of knowledge, skills, and abilities required to perform the role independently., • Good understanding of imaging modalities e.g., MRI, PET, • Good communication skills to accurately convey issues and concerns to other departments, sites, and clients., • High levels of energy, drive, and commitment., • Strong organization and time management skills and ability to effectively manage multiple competing priorities., • Ability to work effectively and professionally with other colleagues to enable effective strategic decision making., • Ability to work independently as well as in a team matrix organization and multiple projects., • Ability to present to substantial audiences., • Demonstrates an excellent understanding of clinical research phases and the processes involved in the management of a clinical trial. Key Deliverables: This is a key role within Clinical Operations ensuring successful delivery of projects, achieving targets and continuous improvement. The key deliverables of this role include: • Monitoring and meeting key delivery metrics within the Clinical Operations team to customer expectations., • Meeting project start up targets for revenue., • Meeting efficiency targets. Benefits: • Competitive remuneration package including benchmarked salaries., • Staff Annual Bonus Plans and Annual Salary Review., • Generous employer pension contribution of 6%., • 25 days annual leave, increasing up to 28 days with every year at IXICO., • BUPA private medical insurance scheme., • Life Assurance of 4x annual salary., • Employee Benefits Portal offering various discounts in retail, food & drink, and entertainment., • Engaging and social environment, with fundraising and sporting activities and seasonal events such as Summer and Christmas parties., • Wellbeing initiatives such as eye tests, flu jabs, and Mental Health Awareness Training., • Employee Assistance Programme offering advice and support on a wide range of topics., • Hybrid working model pattern split between working in the City of London and remotely., • Reimbursement allowance to purchase equipment to support working from home., • Generous employee referral scheme offering £2,000 for referring a successful candidate to the company., • Financial assistance for professional qualifications., • Opportunity to contribute to an industry where your work has an impact every single day. How to Apply IXICO is working hard to create a representative, inclusive and empowered team, because we believe different experiences, perspectives and backgrounds make a better workplace, and ultimately better services. IXICO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. This is a great opportunity for a motivated Associate Project Start-up Manager (APSUM) in a permanent full-time capacity to thrive in an engaging and fast-paced environment, to make a difference on an everyday basis. NOTE: This role requires flexibility to support clinical and imaging sites across the Asia-Pacific region, including the ability to work early start times, Monday to Friday, for extended periods. During the onboarding and induction period, working hours will be standard, 9:00am–5:30pm GMT. Following this period, the successful candidate must be willing to transition to early shifts of 6:00am–2:30pm GMT for an undetermined period. Working hours may revert to standard hours depending on study requirements and site locations. If you think IXICO should meet you, please send us your CV and covering letter by email to or apply directly via LinkedIn. We are looking forward to your application. Please note that our entire business is operating under a Hybrid-Working Model, where UK-based employees are required to attend our London office 2 days a week. If you have got any questions, please reach out to our careers team. Please note that IXICO will process the data provided by you only in order to perform the outlined recruitment exercise. For more details on what data we process and on what legal basis this happens please view our Recruitment Privacy Policy or contact .

Job Title/Req Number: Manager - Global Business Services (107214) Base Location: London, Birmingham, Bristol, Manchester or Newcastle plus network of 20 offices nationally: The KPMG Global Business Services (GBS) consulting team is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutionas across the UK. Working on complex engagements from Corporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG Global Business Services? Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impacting the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all-round experience, enhanced effectiveness and efficiency cost-saving initiatives. Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory. What will you be doing? Engagement delivery • Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well supporting business development activity to secure future programmes of work, • Supporting the design and creation of KPMG specific GBS propositions, assets and intellectual property What will you need to do it? • Have experience in consulting or industry with specific relevance to Global Business Services, • Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics, • Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with ambiguity, • Hands on knowledge of project management methodologies and preferably certified project / programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members, • Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance Skills we’d love to see/Amazing Extras: • Have an ability to articulate trends in GBS and the challenges facing organisations across the public sector, • Have knowledge and understanding of end-to-end GBS processes and their interdependencies to deliver a seamless experience to customers, • Be an excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior business leadership or clients, • Have flexibility to travel, • Holding an accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent experience) would be preferable To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • Birmingham, • Bristol, • London Canary Wharf, • Newcastle Upon Tyne, • Manchester This position will largely be based from London. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

Management Consulting Manager - Utilities Water Manager Location: London, Manchester, Bristol Career Level: Manager (7) As a team: We are a diverse team of driven individuals, sharing a common passion for driving innovation across our portfolio of water and wastewater utility clients. From strategy development and delivering innovative new technologies through to enabling organisational and operational excellence, we are committed to help our clients to deliver safe, sustainable, and cost-effective services in their highly regulated environment. Our team thrives on shared success, diverse ways of thinking and boundaryless opportunities that drive each of our careers in new and exciting ways. Innovation is at the heart of our team and we bring cutting edge technology to our clients, helping them deliver affordable, reliable and sustainable services. From capital infrastructure projects, to designing new operating models, digital platforms and customer experiences, our teams are at the forefront of utility excellence across the value chain. As part of our team you will learn, grow and advance in an innovative culture that embraces your individuality. You will be challenged and rewarded while surrounded by a highly passionate and supportive team. In our team you will learn: • How to work with our diverse client base across water and wastewater utilities to solve their most difficult problems, • How to deliver truly innovative work on the back of emergent technologies such as AI, analytics, cloud platforms and digital twins., • To collaborate across multiple locations and disciplines, leveraging Accenture’s global knowledge network and high-calibre colleagues bringing a wealth of industry and functional experience, • To develop your industry knowledge and consulting expertise through continuous learning, coaching and mentorship., • To lead with integrity, champion diversity and inclusion and help shape a more sustainable future for critical national infrastructure. As a Utilities Water Manager, you will: • Work alongside our clients - from C-suite leaders to operational teams – to understand their challenges, identify opportunities, design solutions and manage their implementations, bringing your water and wastewater industry expertise to guide them through to success, • Drive transformation programmes by translating strategic insights into practical actions that deliver measurable results, • Lead cross-functional teams to deliver improvements in customer experience, field operations, asset management and digital adoption., • Lead value case and benefit analysis, operating model design and implementation, process design, cost and productivity improvement, • Project manage and use your experience with delivery methods such as Agile, Lean, and Design Thinking to drive success, • Utilise analytics and big data to develop insight-led strategies, supporting clients as they adopt AI, cloud, and digital core transformations., • Recommend and use the best in innovative technologies to answer our Clients questions, • Leverage your relationship and stakeholder management skills to accomplish team objectives, • Communicate with excellence (written, conversational and presentation delivery), • Mentor and develop team members, champion diversity and inclusion and foster a collaborative culture. Job Qualifications We are looking for experience in the following skills: • Good level of experience in utilities (particularly in water and wastewater), ideally within transformation, change management, customer service or operational improvement, • Broad knowledge of the UK water sector and its regulations, • Management consulting experience or equivalent strategic delivery roles with a track record of delivering large, multi-disciplinary programmes that achieve tangible business outcomes., • Experience of designing new business and operating models or transforming existing ones, including organisational development, capability mapping and operating model change, • Experience of working with technical & engineering stakeholders to drive operational excellence, including process optimisation, • Strong analytical and problem-solving skills, including data-driven consulting, value-case development and benefit realisation., • Leadership experience managing teams across multiple locations both from a project delivery and personal development perspective, • Excellent communication and influencing skills with the ability to build lasting relationships with clients and stakeholders at all levels., • Bachelor’s degree required; postgraduate qualification desirable. Set yourself apart: • Ability to lead with excellence, • Mastery of creative and innovative thinking, • Proven history of delivering programmes in the water and wastewater industry What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Some flexibility and mobility are required to deliver this role as there will be requirements to spend some time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With over 779,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Job Description: We are seeking a highly motivated and engaging individual to join our team as an Customer Engagement Specialist. In this role, you will communicate directly with fans of content creators, fostering engagement, and helping to maximise earnings for the creators. This role is ideal for someone with strong conversational skills who enjoys working in a fast-paced, remote environment. As a Customer Engagement Specialist, you will play an essential part in keeping fans engaged and providing a positive experience that encourages retention. You will work remotely from anywhere in the world, with flexible hours and the opportunity to earn through both salary and commission. Key Responsibilities: • Engage in real-time conversations with fans and subscribers., • Maintain a friendly, engaging, and professional tone to enhance the fan experience., • Collaborate with the management team to align chat strategies with creator goals., • Track and report key metrics related to fan engagement and revenue growth., • Ensure confidentiality and professionalism when handling sensitive information. Requirements: • Fluent in written English (other languages are a plus)., • Strong communication and conversation skills., • Ability to work 8 hours a day, 5 days a week., • High attention to detail and multitasking abilities., • Must be self-motivated and capable of working independently with minimal supervision., • Reliable internet connection and basic tech skills (experience with chat software is an advantage)., • Previous experience in online customer service, sales, or chat-based roles is preferred but not essential. Benefits: • Salary + Commission: Competitive base salary plus performance-based commission., • Remote work: Enjoy the flexibility of working from anywhere in the world., • Growth opportunities: Join a fast-growing company with opportunities for career advancement., • Be part of a supportive, collaborative team focused on shared success.

If you’re a bright, engaging and solutions focused employment counsel with commercial acumen and ability to build lasting relationships with stakeholders at all levels, this role could be for you! We are working with a well known fashion retailer seeking an employment specialist to join the legal team on an initial 9 month FTC, with the possibility of extensions. They are a fun, dynamic and collaborative team/ business and you will be the sole employment specialist in a team of commercial lawyers. Therefore, you’ll have the opportunity to advise at all levels and lead the way with all matters relating to people and employment law. About the Job This is an exciting role in a fun, fast-paced business. You will report directly to our General Counsel & Company Secretary as part of a small legal team of 8 based in London and Weymouth. You’ll primarily advise and support all areas of the People and HR Team with their work across stores, distribution and support centres, as well as advising the board of directors and other areas of the business, such as procurement and customer services. Accountabilities & Responsibilities • Litigation: managing all employment disputes from the point of contact from ACAS conciliators. These typically include claims of discrimination, unfair and constructive unfair dismissal, and unlawful deductions from wages. Ideally, representing the company in the Employment Tribunal at preliminary hearings, judicial mediations and if appropriate, at full hearing., • Advisory: Providing ad hoc advice to the business on a range of matters such as discrimination complaints, maternity rights, grievances, sickness absence management, redundancy and re-structuring, health and safety, TUPE, bonus arrangements, holiday entitlement, retirement, performance management, disciplinaries and dismissal, varying terms of employment, grievances, continuous service and employment status or corporate projects as may arise from time to time., • Drafting: Advising on the terms of contracts of employment at all levels, supporting with maintaining staff handbooks and policies, drafting consultancy agreements, appointments of non-executive directors, settlement and secondment agreements., • Stakeholder management: Managing upwards, keeping the General Counsel & Company Secretary and other Commercial Solicitors in the team informed about important issues and able to present clearly and precisely, enabling others to understand the key facts and issues., • Legal developments & Regulations: Staying up to date with legal developments and key business information and is aware of the marketplace and the company’s position within it., • Relationship development: Cultivating and maintaining a relationship with internal stakeholders and external counsel., • Training: Identifying and providing training to the business on relevant legal issues., • Projects: Coordinating projects, liaising with and managing external law firms to obtain advice (UK and overseas). Minimum Qualifications & Desired Attributes • Qualified Solicitor, • 5+ year PQE (we will consider applications at other PQE levels), • experience gained within a highly regarded Employment department either in house or as part of a leading National/International Firm providing you have experience of working in house either on secondment or as part of your employment, • Excellent IT skills., • In-house experience (including secondment) and/or experience advising retail/consumer clients., • Excellent technical skills across the full remit of employment law matters., • Excellent drafting, negotiating and communication skills, • Personable and confident, able to build relationships with partners/ key stakeholders quickly, • Resilient and calm under pressure. Adaptable and flexible approach., • Ability to take responsibility and act autonomously with minimal supervision, • Excellent organisational skills – ability to plan, organise and prioritise tasks and projects., • Ability to work under pressure, to prioritise tasks and manage deadlines., • Innovative, proactive and able to respond creatively and effectively in offering solutions whilst managing expectations., • Commercial awareness and ability to produce innovative and cost-effective legal solutions., • A high degree of professionalism and willingness to constructively challenge the status quo., • A true trusted business partner. Duration: 9 month Fixed Term Contract Start date: Feb/March 2026 Salary: DOE – Approximately £90,000 per annum with company benefits Office working: London 1-2 days a week

About us Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga. Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the roles We are seeking a Part Time Luxury Brand Ambassador, 3 days per week, 22.5 hours, for our exciting new Balenciaga Counter in Selfridges London. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the roles As a Luxury Brand Ambassador for Balenciaga, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Balenciaga? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beauté UK&I. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). Kering Beauté is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly competitive commission structure, • Extra day off for your birthday, • Product allocation with discounted rate, • Clothing allowance, • Contribution into company pension, • Career progression & Training, • Length of service rewards

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate on a permanent contract in part-time to join our team in London South Molton ! Job description • To achieve and exceed monthly and yearly sales target, • To acquire, build and maintain an active and strong client relationship, • To strive to be a customer service oriented to ensure a positive shopping experience, • You love APM Monaco!, • Track record of outstanding sales performance, • Knowledge in other language in addition to English will be a plus, • Teamwork spirit and proactive attitude Job Type: Part-time Supplemental pay types: • Bonus scheme Work Location: In person

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for Chantecaille's upcoming counter, opening up in Harrods. It is a full-time position, and the successful candidate will manage 2 part-time Beauty Consultants. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Business Development Manager - Hawkstone Brewery Location: Central London & surrounding areas. Contract type: Full time, permanent Salary: £34k - £37.5k per annum depending on experience plus performance related bonus, company car & fuel card. Are you passionate about building relationships and a natural at selling? Hawkstone Brewery, recognized as the 24th fastest-growing company in the UK and the fastest-growing beer brand according to the Sunday Times Top 100, is seeking an outstanding Business Development Executive to join our On Trade sales team! About the Role: You will play a crucial role in expanding our presence within the independent on-trade (IFT) sector. This role involves visiting a diverse range of establishments, identifying opportunities to increase customer distribution, enhance product visibility, and ultimately drive sales of Hawkstone Brewery’s premium portfolio. You’ll manage your own diary, effectively balancing visits to existing customers with targeting new prospects. Great organization, time management, and a confident selling approach will be key to your success in this role. What’s in it for You? We believe our people are our greatest asset. We offer continuous support, fantastic perks, and excellent career development opportunities. Enjoy: • No Weekend Working: 40 hours, Monday to Friday, • Generous Leave: 23 days paid holiday (pro rata) + public holidays (increases with length of service), • Company Vehicle & Fuel Card, • Performance Bonus Potential, • Company Pension Scheme: 3% employer contributions, • Free Life Assurance: 3x annual salary, • Healthcare Benefits: Discounted private healthcare & Health Cash Plan, • Annual Leave Purchase Scheme: Up to 5 additional days, • Employee Assistance Programme: 24/7 support for physical, mental, and financial well-being, • Family-Friendly Policies: Enhanced maternity & paternity leave, • Employee Benefits Portal: Discounts from a wide range of retailers and more! Who Are We Looking For? We seek confident, results-driven, and highly organized individuals with experience in the on-trade sector. You should be a self-starter, capable of working independently, and possess a keen eye for detail. Requirements:

About Temenos Temenos is the world’s leading platform for composable banking, serving clients in 150 countries by helping them build new banking services and state-of-the-art customer experiences. Top performing banks using Temenos software achieve cost-income ratios almost half the industry average and returns on equity 2X the industry average. Their IT spend on growth and innovation is also 2X the industry average. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. The Role: Contract Role - London (Hybrid) (12-18 months engagement) We are seeking a highly experienced Oracle Fusion Cloud Order to Cash (O2C) and Project Portfolio Management (PPM) Consultant to lead the design, configuration, and end-to-end implementation of project driven revenue and billing processes as part of our transformation from Oracle E-Business Suite (R12) to Oracle Fusion Cloud. This role will play a critical part in delivering integrated project-based Order-to-Cash solutions, covering Project Contracts, Service Contracts, Accounts Receivables, Revenue Management, and PPM modules including Project Foundation, Project Costing, and Project Billing. The consultant will work closely with Finance, Project Management, and IT teams to ensure scalable, compliant, and business-aligned solutions. Responsibilities: • Support business owners and SMEs in defining and confirming configuration decisions for the following Oracle Fusion Cloud modules: Project Contracts, Service Contracts, Accounts Receivables, Advanced Collections, Revenue Management, Project Foundation, Project Costing, and Project Billing., • Design and configure project-based billing and revenue recognition models, including time & materials, fixed price, milestones, and usage-based billing. Project Manager – Oracle Fusion Implementation., • Define and document end-to-end O2C process flows, from contract creation through billing, revenue recognition, and cash application., • Ensure seamless integration across Receivables, Project Contracts, Project Costing, Project Billing, Service Management and General Ledger., • Monitor and review functional deliverables from the implementation partner, including: Functional design documentation, Setup documentation, Test scenarios and evidence, Training and support artifacts., • Serve as the key liaison between business stakeholders, process owners, SMEs, and the implementation/technical teams throughout the project lifecycle., • Facilitate process discussions to identify opportunities to simplify, standardize, and automate Order to Cash and PPM processes, with a strong focus on adopting standard Oracle Fusion functionality and minimizing customizations., • Oversee and shadow key project activities including solution configuration, approvals/workflows, controls, accounting setups, testing, and deployment, while enabling the internal IT support team to become self-sufficient post go-live., • Coordinate and support process playbacks / solution walkthroughs, ensuring alignment across business teams and timely closure of feedback., • Act as a trusted advisor to business stakeholders on process transformation., • Provide functional leadership across data migration activities for O2C and PPM, including Customers, Customer Sites, Contracts, Expenditure items , open Invoices, Open receipts and balances, and support business validation and reconciliation., • Support the business owners, business process owners and the SMEs in the design and implementation of controls (including appropriate segregation of duties)., • Support the business owners, business process owners and the SMEs with go-live readiness assessments and coordination of signoffs., • Lead and coordinate cutover planning and execution for the O2C and PPM workstream, including go live readiness checkpoints and business signoffs., • Ensure the implemented solution aligns with enterprise requirements for IT architecture, data security, access controls, and compliance standards., • Identify and manage risks related to data migration, integration, controls, and business readiness. • Proactively identify, track, and manage O2C and PPM related project risks and issues (data, integrations, controls, readiness), maintaining mitigation plans and escalating where needed., • Ensure compliance with program governance and delivery standards., • Proactively escalate risks and issues to program leadership., • Partner with Change Management and business teams to support training, end-user enablement, communications, and adoption readiness. Contribute to training strategy, user enablement, and knowledge transfer., • Support development of key business-facing materials such as SOPs, job aids, and user guides to ensure smooth transition to operations., • Support stakeholder communication and adoption activities. Project Manager – Oracle Fusion Implementation, • Support post-go-live transition planning to ensure stable handover to business-as-usual (BAU) support teams. Post Go-Live Support: • Provide hypercare and post-go-live stabilization support., • Troubleshoot production issues related to Account receivables, Contracts, Project Costing, Billing, Revenue Management and accounting. Skills: • Bachelor’s degree in accounting, Finance, Project Management, Information Systems, or a related field., • 15+ years of experience in Oracle Financials and/or Project Accounting., • Minimum 5 years of hands-on experience with Oracle Fusion Cloud implementations., • Proven track record of at least 3 end-to-end Oracle EBS (R12) to Fusion Cloud migrations., • Strong functional expertise across, Oracle Fusion PPM (Project Foundation, Costing, Billing, Contracts), Order to Cash, Accounts Receivables, and Revenue Management., • Deep understanding of project-based revenue recognition, billing, costing, and financial integrations., • Excellent analytical, documentation, and stakeholder management skills., • Strong communication skills with the ability to engage both business and technical teams. Soft Skills: • Strong stakeholder management skills with the ability to engage effectively with senior business leaders, finance users, project managers, and technical teams., • Excellent communication skills, both written and verbal, with the ability to explain complex functional concepts in clear, business-friendly language., • Proven ability to lead workshops, facilitate design discussions, and drive decision-making., • Strong analytical and problem-solving skills with a structured, outcome-oriented approach. Preferred Skills, • Hands-on experience with Oracle Fusion Advanced Collections, including strategy definition, scoring, dunning, and dispute workflows., • Experience integrating Salesforce (including Conga CPQ / Conga Contracts) with Oracle Fusion O2C and PPM processes., • Experience with Oracle Integration Cloud (OIC) for Salesforce-to-Fusion integrations., • Reporting expertise using OTBI and BI Publisher., • Knowledge of project budgeting, forecasting, intercompany, and cross-charge billing., • Experience in multi-currency and global project environments., • Oracle certification in Financials Cloud or PPM Cloud preferred. Project Manager – Oracle Fusion Implementation, • Experience with Oracle Subscription Management Cloud, including subscription lifecycle management (creation, renewals, amendments, cancellations) and integration with Accounts Receivables and Revenue Management for IFRS / ASC 606 compliance. Values: • Care about ICS Execution & Oversight., • Commit the day-to-day running of the ICS., • Collaborate to drive continuous improvement., • Challenge drive change management. Some benefits include: • Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month., • Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership., • Family care: 4 weeks of paid family care leave., • Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge., • Study leave: 2 weeks of paid leave each year for study or personal development.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate on a permanent contract in part-time to join our team in London Harvey Nichols ! Job description • To achieve and exceed monthly and yearly sales target, • To acquire, build and maintain an active and strong client relationship, • To strive to be a customer service oriented to ensure a positive shopping experience, • You love APM Monaco!, • Track record of outstanding sales performance, • Knowledge in other language in addition to English will be a plus, • Teamwork spirit and proactive attitude Job Type: Part-time Schedule: • Day shift, • Every weekend, • Weekend availability Supplemental pay types: • Bonus scheme Work Location: In person

The Company Jacobs Media is Europe’s largest Travel & Hospitality B2B media company. Our market-leading products in print, digital and face-to-face events connect and inspire professional audiences, enabling smarter business decisions and helping to build powerful professional networks. Across the world we deliver more than 150 events every year, attracting over 10,000 delegates and guests. These range from intimate dinners and breakfast briefings to large-scale, high-profile occasions such as the Globe Travel Awards and The Cateys. Our international marketplace events from Connections and Connecting Travel bring together senior global decision-makers in luxury settings to do business and create lasting relationships. We publish over 150 magazines, supplements, guides and directories, including flagship weekly titles Travel Weekly and The Caterer, alongside specialist brands such as Aspire, Travolution and Connections. The Connections team is a specialised, in-house, full-service event management team responsible for delivering high-quality networking marketplaces, social events and exhibitions around the world. The Role An Events Executive plays a key role in supporting the planning, coordination and delivery of events. Working closely with the Events Manager and wider team, they help ensure that all logistical and operational aspects of an event run smoothly and efficiently. While the role is typically more operational and less senior than an Events Manager position, it still requires excellent organisational, communication and multitasking skills, as well as the ability to work effectively under pressure. Key responsibilities include: · Acting as the main point of contact for sponsors and exhibitors · Handling incoming enquiries and general correspondence · Assisting colleagues with pre-event preparation, customer communication and on-site event delivery · Coordinating event logistics, working closely with internal teams and stakeholders, event venues, speakers, hotels and third-party suppliers · Compiling and maintaining event lists, timelines and schedules · Venue sourcing, negotiation and liaison – identifying suitable event locations with an understanding of the current marketplace · Corresponding with speakers and supporting conference agenda management · Identifying potential event locations and venues that best meet event objectives and requirements · Preparing event materials including invitations, delegate lists, name badges and promotional or sponsorship collateral · Supporting the contracting, negotiation and coordination of suppliers and service providers · Managing or supporting on-site event delivery, ensuring all supplier requirements are met on time · On-site guest and attendee management, including guest lists and RSVPs · Providing support with registration, badging and check-in processes · Assisting with guest accommodation, transportation and on-site support · Managing post-event follow-up activities, including gathering and analysing feedback, producing reports and recommendations for future improvements · Supporting attendance analysis and ensuring all invoices are processed and paid · Attending events, both internal and external (including trade shows) · Liaising with in-house production teams, suppliers and external agencies · Monitoring budgetary expenditure for specific projects Candidate requirements · The ideal candidate will already have some experience in event management · A background in related fields such as luxury travel, hospitality, marketing or public relations is preferred but not essential · Familiarity with event management tools and platforms (such as Eventbrite, Cvent, Grip, Delegate Select, mobile apps, CRM systems, Excel or Google Sheets) is desirable · Confidence in analysing event data, including registration metrics, engagement levels, meetings data and post-event reporting · Highly systems-oriented with the ability to manage and maintain data accuracy across multiple platforms · Strong analytical skills with the ability to interpret and report on event performance · While not essential, creative ideas to enhance events – from themes to delegate experience – would be an advantage · Energetic and highly organised, with a proactive and positive approach · Highly professional, with ability to work to deadlines, budgets and to exacting standards · A clear understanding of the importance of building and maintaining strong relationships both internally and externally · Ability to demonstrate effective collaboration across different teams and markets · Flexible and adaptable to the needs of the wider events team, with strong initiative and problem-solving skills · Excellent attention to detail · Highly organised with the ability to multi-task and manage high volumes of work, often unsupervised and occasionally outside of office hours · Strong time management and workload prioritisation skills · Able to work Monday–Friday, 09:00–17:30 as core hours, with a hybrid working pattern (minimum three days per week in office or on-site at events). There may be occasions where additional hours are required depending on event schedules · Good communication and project management skills · Experience of managing event budgets is preferable but not essential · Able and willing to travel within the UK and overseas, including overnight stays · Ability to work independently and as part of a team This role will report into the Head of Events & Exhibitions

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a passionate and dedicated individual to join our Regent Street boutique team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. Job description • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred (Arabic would be a preferred second language), • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Full time 40 hours including some evenings, weekends and bank holidays, • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Job Type: Part-time Schedule: • Day shift, • Every weekend Supplemental pay types: • Bonus scheme Work Location: In person

Job Title: Assistant Relationship Manager – Real Estate Finance Location: London – hybrid working The Bank: An established, growing, well-funded and capitalised UK Bank with a 70-year track record. From their offices throughout the UK the Bank’s lending businesses focus on Asset Based Lending, Retail Finance and Real Estate Finance. Customers are at the heart of everything the Bank does, and people are their biggest investment. A career with this Bank is not just a job, it’s the chance to be part of something bigger and play a role in building the best bank in Britain. The Bank believes in giving their employees autonomy and recognising initiative and exceptional performance through a variety of individual and team awards and incentives. Real Estate Finance: From family homes to mixed-use schemes or student accommodation, the Banks’ funding specialists support property development and investment projects across the UK typically between GBP 2m and GBP 50m. Summary of Role: • To support the management of the REF pipeline through to successful completion, keeping all parties updated and proactively chasing progress, • To maintain and assist with in-life support for existing customer base, • To support the REF Relationship Directors to grow the customer base by consistently delivering excellent customer service Summary of Responsibilities: • Support the management of the deal execution process, take personal responsibility for ensuring a positive customer experience, • Project manage all transactions within appropriate timescales, proactively chase internal and external partners to facilitate drawdown of funds, • Advise the Relationship Director of progress, agree action plan for any issues and execute to take deal to next stage, • Collaborating with Relationship Directors and borrowers to fulfil CDD/CRA requirements during the life of the customer relationship, • Responsible for obtaining professional quotes for legal, monitoring surveyor and valuation services, preparing instruction letters for professional services to act on behalf of the Bank, ensuring the most up to date versions are utilised, • Review and present all conditions precedent for sign off by Relationship Director & Credit ensuring supporting documents are accurate and saved in appropriate locations, • Obtain and collate covenant information from customers ensuring supporting documents are accurate and saved in appropriate locations, • Ability to prioritise and work to tight deadlines, assist other team members during peak periods, • Identify, assess, and escalate all risks and ensure compliance with internal Policies and external regulations (including Customer Due Diligence, Records Management, Information Security, Complaints, Anti-Bribery & Corruption), • Collating information necessary to facilitate tranche drawdowns and present the information in a timely manner to the RD, • Liaise with borrower, professional panel, finance in respect of repayments and security releases (procuring the necessary information and present to the RD for submission to credit) ensuring internal systems are kept up to date and accurate, • Work collaboratively with the Relationship Team, Financial Crime, Credit & Governance & Quality Assurance to deliver a 1st class service to our customer base, • Input data to maintain accurate records relating to the portfolio to ensure data quality / MI reporting remains robust, aspire to 100% right first time (Aurius, I-Drive, nCino) Knowledge & Experience Required: • Experience in Financial Services and working knowledge of Financial Services regulations (i.e. customer due diligence, anti-money laundering, GDPR, etc.), • Experience and expert knowledge of Customer Due Diligence, methodologies and standards, preferably in Real Estate Finance, • Background of high performance in a Real Estate Finance environment, exceptional customer service essential, • Strong prioritisation skills & proven track record in working under pressure, • Ability to engage and influence multiple stakeholders at various levels across the bank, • Strong verbal and written communication, analytical skills, problem solving and judgement, • Attention to detail and accuracy, • Ability to work in a fast-paced environment, prioritise, plan and execute to agreed timelines under limited supervision, • Good IT skills – ideally with a working knowledge of Aurius, • A-level or Banking Qualification The Opportunity: This is an opportunity to join an established, stable and modern bank, who continue to go through UK wide growth and diversification. Salary & Benefits: Competitive basic salary, dependent upon experience. Various benefits including pension, annual discretionary bonus, life cover and more.

About the Role As Design Manager you will manage and successfully deliver the design on time with due consideration to safety in design (CDM) and sustainability requirements in line with Global Switch’s policies, systems and procedures. The Design Manager is responsible for delivering the design to budget, maintaining strict change control protocols and understanding design contingency at all stages of the design. Working with the other members of the technical team the Design Manager is responsible for finding opportunities through value engineering, procurement and buildability to deliver and where appropriate enhance the profitability of the design. Key Responsibilities: • Responsible for preparing and maintaining all design-related documentation, including bid submissions, compliance checks, and statutory approvals., • Chairing design meetings and workshops, ensuring stakeholder alignment and clear documentation of responsibilities, • Managing and documenting changes to the design in line with strict change control protocols., • Ensuring all designs comply with statutory requirements (Building Control, Planning, BREEAM, CDM Regulations 2015)., • Reviewing consultant and subcontractor design information, resolving RFIs, and ensuring all deliverables meet Global Switch standards and client requirements., • Utilising digital dashboards to monitor progress, quality, and coordination of the design process., • Interpreting dashboard data to take corrective action and support the Technical Lead in client reporting., • Identifying and escalating risks or interface issues that may impact the design programme, quality, or cost. About you You’re an organised, detail‑driven design professional with a strong understanding of construction design processes, safety in design, and regulatory compliance. You excel at coordinating multidisciplinary teams, managing complex design workflows, and maintaining strict change‑control protocols to protect quality, cost, and programme outcomes. With a blend of technical knowledge and practical delivery experience, you navigate statutory requirements confidently, resolve design issues efficiently, and use data‑driven insights to keep projects on track. Collaborative, proactive, and commercially aware, you’re committed to producing high‑quality designs that meet client needs, support buildability, and enhance project profitability. Key Requirements: • Working closely with the Head of Design, Technical Lead, consultants, subcontractors, and the Client Monitoring Team to ensure seamless integration of design activities., • Assisting in establishing Employer’s Requirements and Contractor’s Proposals, ensuring alignment and compliance with tender proposals., • Supporting the transition from tender to project award, refining procurement strategies, and managing the delivery of consultant and subcontractor design., • Oversee all design activities for that section, including sub-contractor coordination and design integration., • Keeping the design programme on track by identifying and escalating issues that could impact timelines or quality., • Monitoring progress using digital dashboards, identifying tasks that fall behind, and taking corrective action to keep the design programme on track. About Global Switch You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability. We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth. As an equal-opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.

Store Supervisor - Brick Lane, Hirono Pop Up Industry: Designer collectible pieces Location: The Old Truman Brewery 6 Dray Walk, London E1 6QL Job type: Full time, Fixed Term Contract (1-year) About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our new and upcoming pop up in Brick Lane! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Assistant Store Manager - Charing Cross (Flagship) Industry: Designer collectible pieces Location: Charing Cross, WC2H 0NE Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for an Assistant Store Manager to work alongside our Store Manager in our new and upcoming flagship store in Charing Cross! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Company Profile: Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients in the UK, Ireland, the Nordics region, Canada and the US. Job Description: Join Ocuco Ltd. as a Digital Marketing Executive and become an integral part of our dynamic, multinational Client Marketing team based in London. Reporting to the Head of Client Digital Marketing, the successful candidate will play a key role in developing and executing innovative digital strategies. This position involves working with clients across the UK & Ireland, the US, Canada, and the Nordics, as well as maintaining communication with prospective clients worldwide. The role requires a high level of attention to detail, strong organisational abilities, and excellent communication skills. Occasional travel to optical trade shows in the UK will be expected. This is a hybrid role, with a requirement to be in the office three days per week. Responsibilities: • Plan and execute social media content for clients, • Review your own and colleagues’ client social media content, • Ensure all content meets quality standards before submission to the manager, • Schedule social media posts using specialist delivery platforms, • Liaise with clients to gather social media assets, blog content, and briefs, • Coordinate with third-party vendors to support content delivery, • Build bespoke client content calendars based on briefs, seasonality, and industry trends, • Assist in compiling advanced customer reports using multiple data sources (e.g., Google Analytics, Google Ads, WooCommerce, bespoke platforms), • Monitor and report on paid campaign budgets (Google Ads, social media ads, etc.), ensuring appropriate spend management, • Respond to client communications (calls, emails, etc.), providing timely and appropriate resolutions, • Support the Client Marketing Team in their day-to-day activities, • Accurately complete tasks on time using provided tools and platforms, • Contribute positively to a collaborative team environment, where each member plays a valued role The minimum requirements are: • A qualification in Marketing, Business, Languages or related field., • 2+ years of experience in crafting and executing social media content for clients., • Demonstrated ability to thrive in a fast-paced environment., • Proficiency in executing B2C/B2B content across diverse social media platforms., • Exceptional attention to detail and ability to understand and execute marketing briefs accurately., • Strong organisational and planning skills., • Fluency in English (both verbal and written)., • Advanced proficiency in Microsoft Office Suite. The ideal candidate will also have: • Certification in Meta ads or other relevant marketing platforms., • Experience with content scheduling platforms such as Publer, Buffer, and Hootsuite., • Previous success in building, executing, and analysing Meta Ads/LinkedIn Ads campaigns., • Familiarity with content/blog platforms including WooCommerce and Google Business., • Ability to collaborate effectively with internal and external stakeholders., • Positive attitude and proactive approach to delivering high-quality results., • Prior experience in the healthcare or eyewear sectors.

Clinical Deputy Manager Manor Court Care Home, Britten Drive, North Road, Southall, Middlesex, UB1 2SH. Up to £53,518- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Company Description: Strive Group London focuses on direct sales in an era where many businesses rely on digital marketing and artificial intelligence. We believe face-to-face interaction is crucial for building meaningful relationships and driving business growth. Our mission is to create effective B2B and B2C strategies that prioritize direct interactions with customers, helping clients effectively connect with their customers. We are dedicated to leaving our clients, their customers, and our team in a better state than we found them, measuring success by both revenue and positive impact. Role Description: This is a full-time on-site role for an Entry Level Sales Consultant located in Shoreditch. The Sales Consultant will be responsible for day-to-day tasks including engaging with potential clients, conducting sales presentations, and following up with leads. The role requires direct interaction with both B2B and B2C clients to build and maintain relationships. The Sales Consultant will also be responsible for providing excellent customer service and ensuring customer satisfaction. Qualifications: • Sales Consulting and Consulting skills, • Customer Satisfaction and Customer Service skills, • Must have full and unrestricted right to work in the UK, • Excellent Communication skills, • Ability to work independently and as part of a team, • Enthusiastic and motivated personality, • Previous sales experience is a plus, • Bachelor’s degree in Business, Marketing or related field is a plus

Job Title: Telesales Executive Reporting To: Sales Controller Department: Sales Location: Enfield Car Planet is a rapidly growing company, stocking over 1500+ cars and aiming to be the biggest used car super market in the UK. Having 3 sites in under 3 years is the proof in the pudding that growth is the aim of the game.....Have you got what it takes to grow with us. Are you a great communicator with a passion for helping people? Join our dynamic team as a Call Centre Agent! What We Offer: • Competitive Salary + Bonuses, • Opportunities for Career Growth, • Fun, friendly, and supportive Work Environment Key Responsibilities: • Handle inbound and outbound calls with professionalism, • Booking in appointments for vehicle viewings (commission per booking), • Provide excellent customer service and resolve inquiries efficiently, • Maintain accurate records of customer interactions, • Collaborate with team members to achieve performance targets What We're Looking For: • Strong communication and problem-solving skills, • Ability to stay calm under pressure, • Basic computer knowledge, • Previous experience in customer service (a plus, but not required) Your opportunity to grow and make an impact starts here. Join us and be part of something exciting and grow with us! • Salary: £15,000 basic with an achievable first-year OTE of £60,000, • Benefits: Uncapped commission, free parking onsite, monthly commission incentives, and 28 days of annual holiday, • Hours: Week 1 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday fixed day off). Week 2 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday and Wednesdays off) Job Types: Full-time, Permanent Benefits: • Company events, • Employee discount Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred)

Job title: Account Manager Location: London (Hybrid – 3 days in-office) Employer: Tag Status : FTC Reporting to: Senior Account Director Why choose Tag? Tag has been the trusted production partner for brands worldwide for over 50 years, helping them achieve their business goals across borders and cultures. With 2,700 experts in 29 countries, we are a global team of collaborators, innovators, and motivators. We pride ourselves on fostering inclusive, empowering environments where individuality is celebrated, and everyone feels safe and supported. By embracing diversity of thought, experience, and expertise, we maximize potential for both our people and clients. As part of Dentsu Group since June 2023, Tag combines its unparalleled expertise in delivering personalized, omnichannel content with Dentsu’s innovation and technology infrastructure. Together, we solve clients’ toughest challenges, creating transformative solutions that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. For more information, visit . Job description We are seeking an experienced Senior Account Manager with strong client services expertise to oversee the planning, execution, and delivery of creative production projects across multiple channels and markets. This role requires a blend of operational excellence, creative production knowledge, and client-facing confidence to ensure that projects are delivered on time, on budget, and to the highest quality standards. The successful candidate will act as the key liaison between clients, internal creative/production teams, and external partners, ensuring clarity, collaboration, and trust throughout the project lifecycle. Key responsibilities Client Engagement and Relationship Management • Serve as the day-to-day client lead on multiple accounts, • Ensure clear communication, proactive updates, and consistent relationship management is delivered, • Understand client business objectives and translate them into effective creative production solutions, • Build long-term trust with clients by providing strategic guidance and reliable delivery Project Management • Lead end-to-end project management from scoping and budgeting through to delivery and post-project review, • Develop detailed project plans, timelines, and resource allocations, ensuring all stakeholders are aligned, • Monitor project performance, proactively identifying risks and implementing mitigation strategies, • Drive operational efficiency through consistent processes, tools, and reporting Creative Production Oversight • Collaborate closely with creative, design, production, and post-production teams to ensure outputs meet client expectations and brand guidelines, • Manage multi-market adaptation, localisation, and versioning projects across film, print, digital, and experiential formats, • Oversee quality control at all stages of production Commercial Management • Own project budgets, ensuring accurate scoping, weekly / monthly forecasting, and financial management, • Identify opportunities for account growth and expanded services in partnership with business development leads Leadership and Team Collaboration • Mentor junior project managers and coordinators, fostering best practice in client service and delivery management, • Champion collaboration across internal teams and external suppliers / partners Job qualifications • Proven track record (5+ years) in account/project management within a creative production, marketing production, or advertising environment, • Strong client services background, with experience managing senior-level stakeholders and building trusted partnerships, • Solid understanding of creative production processes (film, digital, print, or integrated campaigns), • Excellent project planning, organisational, and problem-solving skills, • Strong financial acumen: able to scope, manage, and reconcile project budgets whilst managing client expectations to ensure there are no surprises, • Ability to manage multiple complex projects simultaneously in a fast-paced environment, • Negotiation skills, conflict resolution, and stakeholder management, • Excellent communication (written and verbal) and presentation skills Competencies • Client-centric mindset with a consultative, solutions-driven approach, • Resilient, adaptable, and calm under pressure, • Collaborative and team-oriented, with strong leadership capabilities, • Commercially minded, with an eye for growth opportunities, • Passionate about creative production and innovation in the sector Profile • Passionate, • Enthusiastic team player, approachable and friendly, • Hard worker, driven and eager to progress, • Flexible, diplomatic and calm under pressure, • Extremely organized, proactive and thorough with a keen eye for detail As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

Our client is a rapidly growing boutique life science consultancy, founded in 2019 to support organisations in driving innovation across all aspects of their business. They work with life science companies of all sizes, from early-stage start-ups through to top-ten pharmaceutical organisations. Their experience and industry knowledge rival larger consultancies, with true differentiation coming from a collaborative, client-focused approach. Our client works in the way their clients need them to, building fully customised solutions to meet specific needs. This commitment has resulted in long-term partnerships with every client they have supported to date. Their mission is to deliver impactful work, bringing real and measurable value to clients’ organisations on every project. About the Customer Engagement Excellence Service Line As part of our client’s organisation, the Customer Engagement Excellence service line operates as an independent, technology-agnostic partner dedicated to the life sciences industry. The team specialises in field force excellence, medical excellence, and marketing excellence, combining deep industry expertise across platform ecosystem design, customer engagement transformation, AI enablement, and impact-based analytics. Offering full lifecycle support - from strategy through to execution - the team empowers organisations to optimise performance, foster innovation, and achieve sustainable success. Job Description Our client is seeking a talented CRM Administrator to join their Customer Engagement Excellence team. The role is primarily remote, with occasional travel to the London office and hybrid working options available. The successful candidate will support pharmaceutical and biotech clients in maintaining and enhancing Customer Engagement platforms, including Business Intelligence and CRM solutions. Key responsibilities may include: • Overseeing the daily management and optimisation of Customer Engagement platforms, including CRM and BI system testing, • Collaborating with client teams and internal advisory teams to ensure timely delivery of project deliverables, • Maintaining data integrity, ensuring accuracy and GDPR compliance, • Supporting clients and internal teams by producing, cleansing, and enriching customer data, • Bulk data manipulation and data integration, • Analysing customer data to identify trends, opportunities, and areas for improvement, • Generating reports and dashboards to provide insights into performance and campaign success As a CRM Administrator, you will contribute to consulting engagements and support the development and delivery of high-quality project materials and client deliverables, with guidance from senior team members. Additional activities may include: • Delivering clear and concise communications (e.g. presentation materials and emails) to internal teams and external stakeholders, • Conducting secondary research (e.g. literature reviews, studies, surveys), • Data analysis and modelling Our client is committed to mentoring team members through experienced life science consultants and providing exposure to senior-level pharmaceutical industry stakeholders, alongside varied and enriching project work from day one. Candidate Profile Education • Minimum of a 2.1 scientific or technical undergraduate degree (preferred) Work Experience • Minimum of 3 years’ experience in application support and maintenance, • Experience using issue management and project tracking tools (e.g. Jira, Monday), • High proficiency with CRM platforms used in the life sciences industry (e.g. Veeva CRM, Salesforce Life Sciences Cloud, Exeevo), • Experience supporting and maintaining business intelligence tools such as Qlik Sense, Power BI, and Tableau, • Knowledge of the pharmaceutical industry gained through industry or consulting experience Job-Specific Competencies & Skills • Strong analytical skills with the ability to think critically and creatively, • Excellent time management, multitasking, and problem-solving abilities, • High attention to detail and commitment to quality outputs, • Excellent professional communication skills (written, oral, and interpersonal), • Strong collaboration skills and ability to work in cross-functional teams, • Proactive mindset and passion for professional services, • Proficiency in MS Office (PowerPoint, Excel, Word, Outlook) Our client is an equal opportunity employer and does not discriminate against any qualified employee or applicant based on race, creed, religion, ancestry, gender identity, age, sexual orientation, marital status, nationality, disability, or veteran status.

Granado, the iconic Brazilian brand is looking for a STORE MANAGER for a temporary maternity leave coverage to run our iconic Store located at Floral Street in London! Would you like to become a part of our team? About Granado: Founded in 1870 by the Portuguese José Coxito Granado, the Granado story began by selling natural remedies created from plants, herbs, and flowers native to his home, in Rio de Janeiro’s mountainous region. The brand’s first store was established in the heart of downtown Rio de Janeiro, where the historic shop still stands today. The quality and effectiveness of the products soon made Granado one of the official pharmaceutical suppliers to the Royal Court. For that reason, the brand was given the title of ‘Official Pharmacy of the Imperial Family of Brazil’ by the Emperor D. Pedro II in 1880. Emblematic in its country of origin, Granado has been passed down through generations and is part of Brazilian heritage. In 2013, the brand started its global expansion by opening its first concept store outside of Brazil, at the prestigious department store Le Bon Marché in Paris. Thereafter, Granado has opened stores throughout many European countries including France, Spain, Portugal, Italy, England, Greece, and Austria. With more than 100 stores globally, the brand distributes over 15 million products per month due to its increasing and strong presence at the best pharmacies, perfumeries, and department stores throughout Brazil, Europe, and United States. About the Position: This is a temporary maternity leave coverage position, fixed-term contract, with an assignment length of 8 months, with the possibility of extension, starting on March 25th. Granado is looking for a dynamic, self-starter and inspirational Store Manager to lead, coach and develop our team of Sales Associates to collectively achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. The Store Manager will have total accountability for store sales and delivering operational excellence and brand standards through daily management and oversight of store staff, inventory, merchandise, and store execution as per corporate standard and guidelines. The store manager will be responsible for creating and executing an agile business plan to acquire and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. What will you do: Business Performance: • Achieve total sales and product category goals for the store as defined by management., • Analyze sales and inventory data reports to determine store needs and define strategies to meet store targets., • Set individual sales targets for the store team, ensuring that their goals reflect the store's business goals., • Recruit, train and develop associates towards achieving and exceeding personal and category sales objectives while applying retail excellence., • Demonstrate leadership by playing an active role on the selling floor, mentoring the sales team., • Lead and inspire team efforts towards new client acquisition and retention and monitor to ensure results., • Control costs within budget to ensure better profitability of the store. Customer Experience: • Support and train sales staff on Granado’s brand and products to provide a high level of customer experience., • Ensure that team members maintain a constant relationship with customers using CRM., • Manage customer database and use the information to personalize customer service and increase sales., • Assist in facilitating solutions to customer issues in an efficient manner. Operations: • Ensure the maintenance, presentation and organization of facilities and furniture., • Ensure that financial control procedures are properly followed, including bank deposits, cash, and small change., • Control store expenses and stay on budget, striving to reduce costs., • Make efficient schedules of the team members and ensure the integrity of payroll information., • Ensure that deliveries are properly processed in a timely manner., • Control stock movements and inventories., • Ensure that team members are trained in all operational areas of the store., • Understand and correctly perform all management control functions., • Support, promote and take responsibility for loss prevention in all areas of risk management., • Establish and maintain good communication with head office and team members., • Knowledge of Microsoft Office 365 Suite and willingness to learn other systems used. Human resources: • Recruit, train and develop team members., • Support, implement and monitor all team training programs., • Continuously evaluate individual performance and provide follow-ups to ensure results., • Consistently seek talent and network to create a pool of qualified candidates., • Resolve all HR issues in a timely and efficient manner, partnering with HR if necessary., • Assist to ensure the integrity of payroll, cost and process information., • Ensure team members dress appropriate and according to branding guidelines. What will you bring: • Proven retail management experience at a cosmetic and/or perfumery store, • Excellent verbal and written communication skills to support and lead the team., • Fluent in English. Portuguese or other language would be a plus., • The ability to provide inspirational, authentic, and personalized customer service., • Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling., • Previous retail operations experience including inventory and facilities management and cash reconciliation., • Proven track record of leading a team to achieve sales and customer service targets., • Experience of creating and executing in-store events, • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment., • Previous experience with retail point-of-sale software, proficient in Microsoft office, • Applicants must provide proof of eligibility to work in the UK. What you’ll get: • Attractive Benefits Package, • Flexible Time Off Policy, • Employee discount, • Competitive Base Salary + Sales commission structure, • Transportation allowance Diversity, Inclusion & Belonging: Granado is an Equal Opportunity Employer and does not discriminate based on race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State or Local law. Want to join us? If you have the experience mentioned in the job description and feel comfortable performing these activities, send to us your resume at . We truly appreciate your interest in joining us in this journey!