Trabajos customer service team lead en Reino Unido - Page 4

Job Location BROOKLANDS GO Job Description Do you want to be in the driver’s seat, building new business, winning complex opportunities and working with globally recognised brands? Procter & Gamble (P&G) is one of the world’s largest consumer goods companies, home to iconic brands such as Ariel, Fairy, Flash, Oral‑B and Gillette. P&G Pro is a growing and dynamic part of the business, bringing the innovation and performance of well-known P&G brands into professional environments across hospitality, healthcare, food service, care homes and leisure. This is a unique opportunity to join P&G Pro as a Sales Development Manager, with an emphasis on new‑business generation. Role & responsibilities: Operating under the strategic direction of the Channel Leader, you will be accountable for identifying new commercial opportunities, leading tender processes and negotiating long‑term national or multi‑site contracts, while establishing the customer relationships required to build strong commercial foundations. You will take ownership of commercial opportunities from early engagement through to contract award and implementation, supported by the scale, credibility and performance of P&G Professional brands. Specifically, you will: • Grow the P&G Pro business by identifying and developing new customer opportunities across hospitality, healthcare and food service, • Lead end-to-end tender processes and commercial negotiations, securing long‑term national or multi‑site agreements, • Build customer relationships that enable the development of long‑term business plans as part of winning and expanding partnerships, • Develop and sell customer‑relevant solutions, leveraging the performance and credibility of P&G Professional brands, • Work closely with distributor partners in the Food & Janitorial industries, • Develop a strong understanding of customer needs and operations to continuously identify new growth opportunities What we offer you: • Meaningful Work from Day 1: From Day 1, you’ll be owning your part of the business and helping it to grow. You’ll be given the space and opportunity to bring your experience to make a genuine impact right from the start, supported by your manager and the wider team., • Competitive Benefits: P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefits including: a double-matched pension scheme, private health insurance, participation in a stock ownership scheme, 25 days holiday and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you., • Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our teams spend 3 days of their week collaborating together in our offices or at our external partners. This is balanced with 2 of their days spent on focused work which most tend to do from home. Job Qualifications What You’ll Bring • Experience working on complex commercial opportunities, including tenders, RFPs and structured contract negotiations, either from a business development or buyer/procurement perspective, • Proven ability to identify and progress new opportunities in competitive, fast‑moving environments, • Sector experience in hospitality, healthcare, food service, care or leisure, ideally within non‑food, hygiene or chemical categories, • Commercial credibility and confidence engaging different stakeholders, with the ability to turn customer needs into strong proposals, • Excellent organisational and project management abilities to deliver consistently high-quality output across multiple workstreams, • A proactive, opportunity‑focused mindset with good commercial judgement, • Valid Driving License for the UK Right to Work For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click _ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000144068 Job Segmentation Experienced Professionals Starting Pay / Salary Range

Join Our Team as a Retail Store Manager! Location: Epsom Salary: up to £32,500 and commission on top At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What’s In It for You? Below are some of the many benefits we provide here at EE • Significant earning potential through commission, rewards, and incentives., • 24/7 access to an online GP for you and your immediate family., • Market-leading paid carer’s leave., • Equalized family leave with 18 weeks full pay and 8 weeks half pay., • Huge discounts on EE & BT products, saving you hundreds of pounds annually., • Support for your career development., • Season Ticket Travel Loan., • Volunteering days to give back to your community., • Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference! • This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we’re looking for You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You’re passionate about recruiting and developing great engineering talent You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You’ll be aware of the latest native developments within AWS and have real world experience You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

• £31,480 - £36,620 per annum + bonus, • Average uncapped bonus of £6,600 per year (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment. We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. You’ll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points, • Experienced Technician/Mechanic able to carry out diagnostic work (brakes, steering/suspension, engine) and more complex repair and replacements (coolant/diesel injectors, head gasket, brakes, electrical) Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Closing date: 02-06-2026 Customer Team Leader Location: 109a Hare Lane Claygate, Esher, KT10 0QY Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you’ll do • Own the day-to-day running of the store by leading the team on your shift, • Motivate, coach, and support your team to deliver great service and efficient operations, • Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members, • Support store performance through merchandising, stock accuracy, and HR processes, • Champion Co-op through community engagement and membership growthWhat you'll bring: We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring; • Passion for people and leadership, • The ability to work flexibly and lead by example, • Skills in retail, merchandising, or team management (experience not essential)Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • Full training and career development resources, • 30% discount on Co-op products in store, • Flexible access to you pay as you earn it, • Up to 10% pension contributions, • 36 days of holiday (pro-rata, including bank holidays), • 24/7 access to GP appointments, and colleague support programme, • Market-leading policies to help you though life's big momentsA place you'll belong: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water. Affinity Water Account Manager Operational Area: Water Efficiency Team Reference: AWAM05 Contract: Fixed Term Contract – 31st March 2027 Hours: Full-time, 37.5 hours per week Salary: Circa £35,000 Location: Affinity Water Hub (Hatfield 2 days), Groundwork offices in Waterloo or Dartford (1 day), 2 days remote Role Overview As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme. This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes. This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work. In return we offer you: • A competitive salary, • Generous holiday entitlement of 25 days per annum plus public holidays, • Health Cash Plan and 24-hour Healthline, • Employee Assistance Programme - including mental health helpline and face to face counselling., • Salary sacrifice schemes including cycle to work and pension contributions, • Family friendly policies to support work/life balance with time off in lieu for out of hours activities, • Business travel expenses We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. Groundwork South Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working. We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Closing date for applications: 31st May 2026 Interview date: W/C 8th June 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Groundwork South is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. Are you a passionate person who wants to shape the future of our Barnes Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager. This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop. If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you! About you You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do. How to Apply Please click ‘Apply for Job’ below. You are required to submit your work and education history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a work and education history and supporting statement will not be considered About Shelter Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: • Lead on rent accounts and be the point of contact for tenants for queries, • Maximise income recovery through intervention, • Follow landlord approved escalation processes and procedures, • Hit personal and team KPI’s and help with the take-up of Universal Credit Requirements: • Knowledge of income management and relevant housing legislation, • Understanding of welfare benefits and use of financial records and IT systems, • Strong customer service and working well in a team environment, • Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

Salary \n \n Between about £34,445 and £37,568 per annum with overtime available (previous PCV driving experience taken into account) \n \n \n We are looking for qualified bus drivers / PCV licence holders to join our Rainham Garage team. Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come our join our Rainham garage heroes. \n\n • Typical annualised earnings of between about £34,445 and £37,568, based on experience, with overtime available (we will give you our current open rate based on all your previous PCV driving experience, subject to conditions)\n\n \n\n • Working different shifts with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to hold a PCV driving licence (category D) with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

The Company Wheelfreedom is a Chessington-based provider of mobility equipment including specialist wheelchairs and complex seating solutions, as well as more traditional products such as mobility scooters and rise and recline furniture. We have revolutionised the industry, combining expert knowledge, a modern spacious showroom and a fully-equipped workshop in our Chessington headquarters. We are passionate about the level of service we provide our customers in an industry that has not always been associated with this, and we always strive to go above and beyond our customers’ expectations. Our service makes a transformative difference to people’s lives, and we build lasting relationships with our customers—many of whom stay with us for decades. We aim to be the leader in providing complex clinical and technological solutions that are not otherwise possible within the industry, and our engineering capability is central to achieving this ambition. The Role We are looking for a highly skilled Rehabilitation Engineer to lead the technical evolution of our engineering capability and help establish a level of innovation and quality that goes beyond what is currently available in the industry. This is a highly hands-on, technical role suited to an experienced engineer who enjoys solving complex problems and developing bespoke solutions that make a meaningful difference to people’s lives. You will work closely with our Clinical and Engineering teams to design, develop, and deliver complex mobility, seating, and assistive technology solutions tailored to individual customer needs. Alongside this, you will help drive continuous improvement across our engineering capability, raising technical standards and supporting the development of the wider engineering team. While we are ideally looking for an experienced Rehabilitation Engineer, we are also open to candidates from other engineering backgrounds who can demonstrate strong relevant technical skills, problem-solving ability, and a passion for innovative engineering solutions. Core responsibilities will include: • Technical problem-solving – leading on complex engineering challenges and developing practical, effective bespoke solutions, • Innovation & solution design – designing and adapting mobility, seating, and assistive technology systems to meet highly individual customer requirements, • Clinical collaboration – working closely with our Clinical team to translate complex needs into functional engineering solutions, • Advancing engineering capability – contributing to the development of new tools, techniques, and processes to continually improve the quality and sophistication of our work, • Process and product improvement – refining how we design, build, and deliver solutions to improve performance, reliability, and scalability, • Mentorship and support – helping develop the technical capability of the engineering team through knowledge sharing and mentoring The Person We are looking for an exceptional engineer who thrives on solving technical challenges and pushing engineering boundaries. Ideally, you will have experience within the mobility industry or NHS wheelchair services, although we are also keen to hear from candidates with strong transferable engineering experience from other sectors. To excel in this role, the ideal candidate will fulfil as many of the following as possible: • Relevant qualification (e.g. Rehabilitation Engineering, Biomechanical Engineering, Mechanical Engineering or similar), • Strong hands-on engineering expertise, with a proven ability to design and deliver complex, bespoke solutions, • Experience working with mobility, seating, rehabilitation, or assistive technology products would be highly advantageous, • A natural problem-solver who enjoys tackling unique and challenging cases, • Experience mentoring or supporting the development of other engineers, • Strong communication skills, particularly when working with clinicians and non-engineering stakeholders, • Highly organised with strong attention to detail, • Driven to continuously improve engineering quality, performance, and innovation, • Experience with CAD software and/or 3D printing technologies would be desirable, but is not essential While experience with wheelchairs, seating, and mobility products is preferred, we will also consider candidates from outside the industry who bring exceptional technical ability, creativity, and a strong track record of engineering problem-solving.

Assistant Manager - Westfield Stratford From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day. Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it. WHAT WE ARE LOOKING FOR Do you thrive in a fast-paced, energetic environment? Are you passionate about leading a team and delivering an outstanding customer service? If so, we want YOU to be part of our growing team! WHAT'S IN FOR YOU • Free Gym membership, • Healthcare Support, • Extra holidays on top of the usual 28 days (Based on length of service), • Extra holiday day on your birthday, • Paid Sabbatical month after 5 years of service, • Achievable Bonus Scheme, • Social company events, • Stint - Pay (withdraw up to half your salary at any point during the month), • Free Meal when on shift and up to 70% discount when not on shift, • Career progression YOUR TALENTS • Outstanding communication skills, • Approachable, understanding and patient, • Great time-keeping and very good organizational skills, • Positive "CAN DO" attitude who lives the values, • Strong customer facing skills, • Strong problem-solving mind, • Capable of prioritising task JOB RESPONSIBILITIES • Lead and motivate the team to deliver outstanding service and food quality., • Oversee daily operations, ensuring everything runs smoothly during your shifts., • Deliver exceptional customer service, ensuring customer satisfaction., • Assist with training, scheduling, and managing staff performance., • Communicate clearly and confidently with customers and team members., • Oversee the day-to-day management of the store, ensuring smooth operation., • Ensure all food safety & health and safety standards are met., • Maintain and improve store standards to meet company expectation., • Help implement new ideas and strategies to improve the customer experience and operations REQUIREMENT • Experience as an Assistant Manager or Supervisor role within the sector., • Minimum of 1 year or more of experience in QSR (Quick Service Restaurant) or similar type of business within the hospitality industry., • Leadership skills with the ability to inspire and motivate a team., • Strong organisational and time management skills., • Ability to thrive under pressure and think on your feet, • A passion for food, service, and creating a positive work environment

Supervisor - London From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day. Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it. WHAT WE ARE LOOKING FOR Are you a natural leader who loves working in a dynamic, fast-moving environment? Do you have a passion for great food and customer service? If you're ready to take charge and help a team succeed, we want you to join us! WHAT'S IN FOR YOU • Free Gym membership, • Healthcare Support, • Extra holidays on top of the usual 28 days (Based on length of service), • Extra holiday day on your birthday, • Paid Sabbatical month after 5 years of service, • Achievable Monthly Bonus Scheme, • Paid breaks, • Social company events, • Stint - Pay (withdraw up to half your salary at any point during the month), • Free Meal when on shift and up to 70% discount when not on shift, • Career progression YOUR TALENTS • Outstanding communication skills, • Approachable, understanding and patient, • Great time-keeping and very good organisational skills, • Positive "CAN DO" attitude who lives the values, • Strong customer facing skills, • Capable of prioritising task JOB RESPONSIBILITIES • Responsible of the team during shifts to keep everything running efficiently., • Ensure that all food quality and safety standards are met., • Lead by example, whether it's handling customer inquiries, jumping in to assist the team, or solving problems on the spot., • Help train and coach staff to perform at their best., • Maintain a clean, organised, and welcoming restaurant environment., • Handle stock counts and orders as needed., • Communicate clearly with both customers and team members, ensuring smooth service.

Supervisor - Canary Wharf From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day. Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it. WHAT WE ARE LOOKING FOR Are you a natural leader who loves working in a dynamic, fast-moving environment? Do you have a passion for great food and customer service? If you're ready to take charge and help a team succeed, we want you to join us! WHAT'S IN FOR YOU • Free Gym membership, • Healthcare Support, • Extra holidays on top of the usual 28 days (Based on length of service), • Extra holiday day on your birthday, • Paid Sabbatical month after 5 years of service, • Achievable Monthly Bonus Scheme, • Paid breaks, • Social company events, • Stint - Pay (withdraw up to half your salary at any point during the month), • Free Meal when on shift and up to 70% discount when not on shift, • Career progression YOUR TALENTS • Outstanding communication skills, • Approachable, understanding and patient, • Great time-keeping and very good organisational skills, • Positive "CAN DO" attitude who lives the values, • Strong customer facing skills, • Capable of prioritising task JOB RESPONSIBILITIES • Responsible of the team during shifts to keep everything running efficiently., • Ensure that all food quality and safety standards are met., • Lead by example, whether it's handling customer inquiries, jumping in to assist the team, or solving problems on the spot., • Help train and coach staff to perform at their best., • Maintain a clean, organised, and welcoming restaurant environment., • Handle stock counts and orders as needed., • Communicate clearly with both customers and team members, ensuring smooth service.

Salary \n \n about £34,445.27 with overtime available \n \n \n Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come and join our Rainham garage heroes. \n\n • Get paid to train as not only will you be earning from day one, we’ll also pay for all of your training costs, worth around £4,000\n\n \n\n • Typical annualised earnings of about £34,445.27 with overtime available\n\n \n\n • Working different shift with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to be 18 years old and hold a driving licence with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

Entity: Customers & Products Job Family Group: Project Management Group Job Description: This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership. The Digital Portfolio Lead Manager is the operating engine of the digital function in Castrol, ensuring strategy translates into measurable business value through principled execution, financial rigour, and strong governance. Reporting to the CIO, this role is both strategic and delivery-focused, responsible for orchestrating the digital portfolio while serving as a trusted advisor to the CIO and digital leadership team on investment decisions, prioritisation, and performance. The role combines portfolio leadership, financial stewardship, and organisational influence, ensuring the digital function operates as a transparent, value-driven, and commercially accountable business partner. Lead the end-to-end digital portfolio strategy, planning, and prioritisation, spanning programmes, products, and transformation initiatives. Translate business and digital strategy into a coherent, balanced portfolio roadmap aligned to value creation and enterprise outcomes. Drive portfolio optimisation, ensuring effective allocation of funding, resources, and capabilities. Monitor portfolio health, dependencies, risks, capacity, and value realisation, proactively addressing constraints and trade-offs. Act as a strategic integrator, ensuring alignment across digital, business units, and corporate objectives. Resolve complex cross-portfolio issues, balancing speed, risk, cost, and value. Lead digital governance forums (e.g. Portfolio Board, Architecture Review Board). Design and run modern, outcome-focused governance, including Portfolio Board and Architecture Review forums. Ensure consistent delivery standards, reporting, and controls across programmes and products. Establish governance that enables speed with accountability, reducing unnecessary bureaucracy. Provide independent oversight and challenge to ensure delivery confidence and benefit realisation. Lead the digital financial model across Run and Change, ensuring alignment to strategy and business value. Lead budget planning, forecasting, and investment prioritisation in partnership with Finance and Digital leadership. Ensure robust business cases, benefits tracking, and investment governance. Drive financial transparency, including variance analysis and optimisation opportunities. Shape the multi-year financial roadmap for digital transformation, cloud, and strategic programmes. Act as a commercial advisor to the CIO, balancing cost, value, and risk across the portfolio. In partnership with category leadership, define and execute the digital sourcing and supplier strategy. Manage key strategic partners to ensure commercial value, innovation, and performance outcomes. Oversee supplier governance, SLA/KPI performance, and continuous value realisation. Drive contract optimisation, renewal strategy, and risk management across the supplier landscape. Own the digital risk and control environment, ensuring alignment with the Castrol framework. Maintain the digital risk register, embedding proactive risk identification and mitigation. Lead responses to audit, regulatory requirements (e.g. SOX, GDPR), and resilience obligations. Oversee digital-wide policies, standards, and assurance activities, ensuring governance enhances trust, compliance, and operational resilience while enabling pace of execution. Own and continuously evolve the Digital Operating Model, including decision rights, governance, and accountability structures. Drive consistency across delivery, service, architecture, security, and commercial processes. Champion simplification, agility, and continuous improvement in ways of working. Act as a change leader, embedding new practices that improve effectiveness and scalability. Run the CIO operating rhythm, including leadership forums, business reviews, and planning cycles. Deliver insight-driven reporting and board-level narratives, not just metrics. Provide strategic briefing, decision support, and challenge to the CIO and leadership team. Lead executive communications, ensuring clear, consistent messaging on priorities and performance. Produce CIO dashboards, metrics, and board-level reporting. Own internal and external communications for town halls, newsletters, and leadership updates. Provide communication support for major programmes and change initiatives. Ensure stakeholder alignment across the C-suite, business units, and digital leadership. Create a single source of truth for digital KPIs, including delivery, financial, security, risk, service, and customer satisfaction. Build and maintain portfolio and performance dashboards, analytics, and reporting automation. Enable evidence-based decision-making across the digital organisation. Partner with leadership to shape workforce strategy, capability uplift, and succession planning. Coach and support the Digital Leadership Team on portfolio, financial, and governance disciplines. Promote a culture of accountability, transparency, and continuous improvement. 10+ years’ experience in enterprise technology, with 5+ years in portfolio management, PMO, strategy, transformation, operations, or IT finance roles within complex, global matrix organisations. Record leading enterprise digital portfolios, operating models, and transformation initiatives at scale, balancing delivery pace with governance, risk, and value realisation. Experience operating in fast-paced, high-performance environments where structure, prioritisation, and executive decision support are critical to business outcomes. Deep commercial and financial acumen, including ownership of Run + Change budgets, investment planning, forecasting, business case development, investment governance, and benefits realisation. Strong strategic and operational judgement, with the ability to translate business and technology strategy into clear portfolio priorities, investment decisions, and execution plans. Experience handling enterprise-level prioritisation, capacity, dependencies, delivery risk, and trade-off decisions across complex digital portfolios. Experience establishing and evolving digital/technology operating models, governance frameworks, and portfolio management disciplines that improve transparency, accountability, and execution effectiveness. Highly credible executive communicator, with experience influencing CIOs, senior leadership teams, and cross-functional stakeholders on complex strategic, operational, and investment decisions. Strong problem-solving capability, with the ability to bring structure, clarity, and momentum to ambiguous, fast-moving, and high-change environments. Strong analytical and data-driven decision-making capability, including KPI development, executive reporting, dashboards, and performance insight generation. Experience working with strategic suppliers, commercial partners, and sourcing stakeholders to drive performance, value, and accountability. Experience in management consulting, private equity-backed environments, or similarly high-intensity transformation settings would be advantageous. FMCG experience is desirable, though greater importance will be placed on experience leading digital portfolios within complex global businesses. Highly organised and execution-focused, with strong judgement, resilience, and attention to detail. Bachelor’s degree in Business, Technology, Information Systems, or a related discipline is desirable. We're committed to supporting leaders who want to make an impact. You will have the chance to shape and influence significant business outcomes. You’ll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters. We invest in the growth and wellbeing of our people, providing the resources, networks, and development opportunities needed to thrive. Our total rewards package includes competitive pay, bonuses and a range of benefits designed to meet your needs. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

In-Room Dining Supervisor - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. \n\n About the Job \n\n An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.\n\t, • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.\n\t, • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.\n\t, • Compile duty rosters and advise on changes as necessary.\n\t, • Prepare reports and maintain appropriate filing systems.\n\n\n About you \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Excellent listening skills and customer orientation.\n\t, • Adaptability and appreciation of cultural diversity\n\t, • Passion for driving excellence\n\t, • Adaptable and flexible\n\t, • Two years of experience in a similar role within a luxury Hotel.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Commercial Manager to join our Club team, to support in the management of our clubs. \n The Role \n\n • Holding total accountability for the club’s commercial results, including membership revenue, net movement, POS value, total wallet size, sales volume, quality of sale, and sales mix.\n, • Driving corporate sales pipeline activity, strategic partnerships, lead flow, conversion optimisation, and full oversight of the prospect journey.\n, • Delivering accurate weekly and monthly commercial planning and activity modelling to support performance.\n, • Shifting the team from mid-market, volume-based selling to a premium, value-driven model by positioning membership as a premium lifestyle and enhancing sales storytelling through personas, emotional drivers, and tailored value propositions.\n, • Coaching the team to deliver short, elegant, emotionally resonant conversations and embedding quality-of-sale measures into daily performance reviews.\n, • Ensuring accurate CRM (Dynamics) usage, predictive insights, and data-led prioritisation to increase conversion, reduce drop-off, and grow POS value.\n, • Ensuring delivery of the new member onboarding journey, including tailored onboarding within the first 7 days, persona-aligned welcome experiences, moments of generosity, and a curated 90-day graduation moment.\n, • Leading a high-performance culture by setting clear KPIs, delivering disciplined one-to-ones, coaching premium sales skills, and identifying and developing future talent.\n, • Leading by example during duty shifts, operational escalations, and member interactions, modelling exceptional standards at all times.\n, • Ensuring operational and administrative excellence, including accurate membership administration, GDPR compliance, transparent reporting, and full CRM accuracy.\n\n Experience \n\n • Proven experience leading a high-performing commercial or sales team.\n, • Strong commercial acumen with the ability to interpret financial results and drive profitability.\n, • Strong people management and organisational skills, fostering a cohesive and high-performing team.\n, • A passion for hospitality and customer experience, with unwavering dedication to service standards.\n, • Excellent communication and interpersonal skills, with the ability to hold people accountable and drive performance.\n, • Flexibility to work early mornings, evenings, weekends, and holidays.\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave plus a Celebration Day – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) - \n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n\n

Block Property Manager | Watford | Site-Based | £40,000 - £45,000 Your new company An exciting new investor-backed BTR organisation specialising in the management of professionally run rental homes and residential communities. It operates a people-first, service-led model, focusing on maintaining high living standards, strong resident engagement, and well-trained assets. Your new role As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, and well-maintained whilst delivering an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management • Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, • Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety, • Identify, manage, and resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes, • Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes, • Oversee contractor performance, ensuring compliance with service level agreements, • Maintain robust Permit-to-Work and contractor control processesHealth & Safety Compliance, • Ensure full compliance with all relevant legislation, including the Building Safety Act 2022 and Fire Safety Act 2021, • Manage site risk assessment and ensure corrective actions are completed within agreed timescales, • Work closely with the Health & Safety Manager to maintain compliance requirements, records and certificates, • Support the development and maintenance of the Building Safety Case and Golden Thread, • Lead on incident response, reporting, and escalation where required, • Carry out regular safety inspections, audits, and monitoring activitiesResident & Client management, • Deliver a high-quality, resident-focused service, ensuring a positive customer experience, • Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days), • Handle fees related to apartment damage or dilapidation, • Deliver a high-quality, resident-focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with the team to ensure swift and effective resolution of issues., • Build strong relationships with residents, internal teams, and stakeholders, • Support community engagement initiatives and resident eventsFinancial & Administrative Management, • Support budget planning and ongoing financial management of schemes, • Monitor expenditure and ensure cost control across all services and projects, • Maintain accurate records, reporting, and documentation in line with company standards, • Manage asset registers and oversee stock control where applicableGeneral & Portfolio Management, • Support mobilisation of new developments into the portfolio, • Liaise with contractors and suppliers to ensure service delivery meets agreed standards, • Attend regular meetings and provide updates to the Senior Property Services Manager, • Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved, • Participate in an on-call Rota for major incidents, • Travel regularly between sites within the regional portfolioPeople Management, • Lead, motivate, and develop team members to deliver high performance, • Support recruitment, onboarding, and training of team members, • Foster a positive, inclusive, and collaborative team cultureYou will be required to carry out other duties to assist the team during busy periods.You will be required to respond responsibly and promptly to out-of-hours emergencies (only where necessary and possible). What you'll need to succeed • Proven experience in block management, or BTR/Flex Living environments, • Strong understanding of high-rise building compliance and health and safety requirements, • Experience managing contractors, budgets, and service delivery, • Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential), • Experience managing or supervising teams, • Strong customer service and stakeholder management skills, • Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilising a range of digital platforms and management systems to streamline operations and maintain effective communication., • Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software, • Ability to manage multiple sites and priorities effectively, • Calm and professional approach when handling challenging situationsDesirable:, • IOSH or NEBOSH qualification, • Membership of a relevant professional body (IRPM, TPI)What you'll get in return, • A competitive salary range of £40,000 - £45,000, • Discretionary bonus, • 25 days holiday + 8 bank holidays (pro rata if part-time), • Personal Pension Plan (salary sacrifice available), • Employee Assistance Program, • Life Assurance, • Optical vouchers, • Cycle and Tech schemesWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4789809

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. \n As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community. \n The Role \n\n • Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.\n, • Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.\n, • Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.\n, • Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.\n, • Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot opportunities and execute hospitality gestures confidently.\n • Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.\n, • Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.\n, • Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.\n, • Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.\n, • Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.\n, • Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.\n, • Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else. \n, • Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience.\n\n What we need from you \n\n • A natural storyteller who can turn small details into big emotions.\n, • Previous experience of working in a customer centric role.\n, • Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.\n, • Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.\n, • Good communication skills.\n, • Flexibility to work across Virgin Active’s shifts, activations, and events. \n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor\n

Deputy Manager Join Our Team as Deputy Manager - Friern Barnet - 39 hours Who are we? We're more than just a pet store, we're a one-stop destination for everything pets need and pet lovers love. From toys and treats to groom rooms and veterinary care, our community-focused Pet Care Centres bring together passionate teams and devoted customers across the UK. We believe in creating a welcoming, supportive space where pets are family, and where our people thrive. What's the role? We're looking for a passionate and proactive Deputy Manager to join the leadership team at our Friern Barnet Pet Care Centre. This role is about more than just supporting day-to-day operations it's about leading by example, inspiring your team, and delivering an exceptional experience for both pets and their people. As Deputy Manager, you'll work closely with the Store Manager and take shared responsibility for the pet care centre's performance, team development, and customer engagement. You'll step up to lead when the Store Manager is away and play a key part in shaping a welcoming, knowledgeable, and pet-loving environment. No two days will be the same and that's just how we like it! What you'll be doing: Leading from the front setting the tone, inspiring your team, and driving performance every step of the way. Managing store operations, from stock control and merchandising to operational excellence and compliance. Creating a culture of fun, inclusivity, and collaboration where everyone feels welcome and supported. Delivering a best-in-class customer experience, tailored advice, expert support, and genuine care for every visitor .....and their pets! Living and breathing our values to help us become the Best Pet Care Business in the World. What's in it for you? We'll set you up for success with industry leading training, a comprehensive 6-month onboarding programme, and continuous development to help you thrive, in pet care, customer service, team leadership, and beyond. You'll also enjoy generous colleague discounts, career progression opportunities, and the chance to make a real impact in your community. Who are we looking for? You don't need to know everything about pets .... yet, we'll teach you that. But you do need to bring: • Have experience of running a team in a busy retail, hospitality or customer-focused environment as a manager / supervisor, • Worked with KPI'S and driven team performance, • A passion for people, coaching, developing, and motivating those around you to do their best., • A love for delivering great results and an eye for operational excellence., • Strong communication and organisational skills, you keep calm, even on the busiest days., • Flexibility to work a 7-day rota including weekends and bank holidays. Whether you're a seasoned retail leader or ready to take that next step in your career, if you care about people, pets, and creating brilliant experiences, we'd love to meet you! We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Impact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. \n\n Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. \n\n We’re recruiting for a Central Support Chef to join our fantastic team, supporting a portfolio of schools. This is a varied and rewarding role where you’ll assist with training and developing onsite chefs, provide cover across sites, and play a key role in new site mobilisations. \n\n Please note: As this is a mobile, area-based role, you must hold a full UK driving licence and have access to your own vehicle. \n\n The role… \n\n Job Title: Central Support Chef \n\n Area Covering: Ealing, Twickenham, Ruislip, Uxbridge \n\n Working Days: Monday to Friday \n\n Shifts & Working hours: 45 hours per week \n\n Working Weeks: 42 weeks per year (Term time, inset days and 3 additional weeks)) \n\n Pay Details: £35,000 per annum, & mileage expenses \n\n Benefits: Free meals on shift, uniform, pension and other great company benefits \n\nWhat’s this all about?\n\n Due to continued growth, we have an exciting opportunity for an experienced Chef Manager to step into a broader, multi-site role. \n\n You’ll work closely with the Operations Manager, supporting a group of schools by: \n\n\n\t • Covering chef manager absences across sites\n\t, • Supporting with the training and development of onsite catering teams\n\t, • Assisting with the mobilisation of new contracts\n\t, • Maintaining high standards of food quality, service, and compliance\n\t, • Providing hands-on kitchen support when required\n\n\n We’re looking for someone with: \n\n\n\t • Previous Chef Manager experience (ideally within secondary education)\n\t, • A genuine passion for food and customer service\n\t, • Strong craft skills and the ability to lead by example\n\t, • Excellent organisation, flexibility, and resilience\n\t, • The ability to prioritise and adapt across multiple sites\n\n\nWhat’s in it for you?\n\n This role offers a fantastic work-life balance - no evenings, no weekends, no late nights, and all school holidays off. \n\n You’ll also benefit from: \n\n\n\t • Free meals on shift and provided uniform\n\t, • Paid mileage for travel between sites\n\t, • Access to a company pension scheme\n\t, • Ongoing training, development, and career progression opportunities\n\t, • Free qualifications to support your growth\n\t, • A staff discount scheme across 850+ retailers\n\t, • Monthly team incentives, including the chance to win shopping vouchers\n\n\n We’ll give you the opportunity to build a career you can be proud of, within a supportive and growing business. \n\nNext steps\n\n If this sounds like the perfect role for you, we’d love to hear from you! \n\n Please note: An interview and kitchen visit will be required as part of the recruitment process. \n\n \n\n IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children’s barred list check, which IFG will pay for. \n\n We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Impact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. \n\n Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. \n\n We’re recruiting for a Central Support Chef to join our fantastic team, supporting a portfolio of schools. This is a varied and rewarding role where you’ll assist with training and developing onsite chefs, provide cover across sites, and play a key role in new site mobilisations. \n\n Please note: As this is a mobile, area-based role, you must hold a full UK driving licence and have access to your own vehicle. \n\n The role… \n\n Job Title: Central Support Chef \n\n Area Covering: Ealing, Twickenham, Ruislip, Uxbridge and surrounding areas \n\n Working Days: Monday to Friday \n\n Shifts & Working hours: 45 hours per week \n\n Working Weeks: 42 weeks per year (Term time, inset days and 3 additional weeks)) \n\n Pay Details: £35,000 per annum, & mileage expenses \n\n Benefits: Free meals on shift, uniform, pension and other great company benefits \n\nWhat’s this all about?\n\n Due to continued growth, we have an exciting opportunity for an experienced Chef Manager to step into a broader, multi-site role. \n\n You’ll work closely with the Operations Manager, supporting a group of schools by: \n\n\n\t • Covering chef manager absences across sites\n\t, • Supporting with the training and development of onsite catering teams\n\t, • Assisting with the mobilisation of new contracts\n\t, • Maintaining high standards of food quality, service, and compliance\n\t, • Providing hands-on kitchen support when required\n\n\n We’re looking for someone with: \n\n\n\t • Previous Chef Manager experience (ideally within secondary education)\n\t, • A genuine passion for food and customer service\n\t, • Strong craft skills and the ability to lead by example\n\t, • Excellent organisation, flexibility, and resilience\n\t, • The ability to prioritise and adapt across multiple sites\n\n\nWhat’s in it for you?\n\n This role offers a fantastic work-life balance - no evenings, no weekends, no late nights, and all school holidays off. \n\n You’ll also benefit from: \n\n\n\t • Free meals on shift and provided uniform\n\t, • Paid mileage for travel between sites\n\t, • Access to a company pension scheme\n\t, • Ongoing training, development, and career progression opportunities\n\t, • Free qualifications to support your growth\n\t, • A staff discount scheme across 850+ retailers\n\t, • Monthly team incentives, including the chance to win shopping vouchers\n\n\n We’ll give you the opportunity to build a career you can be proud of, within a supportive and growing business. \n\nNext steps\n\n If this sounds like the perfect role for you, we’d love to hear from you! \n\n Please note: An interview and kitchen visit will be required as part of the recruitment process. \n\n \n\n IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children’s barred list check, which IFG will pay for. \n\n We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Educational Institution are hiring for a Senior Facilities Manager Your new company You will be joining a prestigious, high-profile educational and cultural institution based in central London. The organisation operates in a vibrant, public-facing environment with multiple buildings, busy footfall, and a year-round schedule of events, performances, and community activity. With a strong commitment to excellence, safety, and an exceptional user experience, the organisation places its Estates team at the heart of its operations. You’ll be part of a dedicated professional community that supports students, staff, and thousands of visitors each year. Your new role As Senior Facilities Manager, you will be responsible for the smooth day-to-day running of all operational estates services across several sites. Reporting into the Director of Finance, you will manage a broad remit including building maintenance, security, soft services, health & safety, and contractor management.You will lead operational teams, set clear priorities, and ensure exceptional service delivery across the estate. Key responsibilities include: • Delivering the Estates strategy and overseeing all operational activity., • Managing hard and soft service providers, ensuring SLA and KPI performance and driving continuous improvement., • Overseeing all security operations-including access control, key management, CCTV, and out-of-hours incident response., • Working closely with the Health & Safety Manager to ensure compliance and robust risk management., • Managing contracts across mechanical, electrical, fire services and other critical building systems., • Maintaining asset registers and operational documentation., • Leading and monitoring project work within the Estates remit., • Overseeing budgets, procurement processes, and ensuring value for money across all external contracts.This is a fast-paced, varied role that requires confidence, resilience, and the ability to make rapid decisions that impact the whole organisation. What you'll need to succeed Essential: • Significant experience in Estates or Facilities Management, ideally in a public-facing environment., • Strong leadership skills with proven experience managing large, multi-disciplinary teams., • Excellent communication, organisation, and the ability to remain calm under pressure., • Experience managing contractors, suppliers, and outsourced teams., • Ability to prioritise, make quick decisions, and take ownership of issues from start to finish., • Good Microsoft Office skills, particularly Excel., • Strong technical understanding of building operations and maintenance., • A customer-focused approach with the ability to work effectively with people at all levels., • A good general education, including GCSE Maths and English (A-C or equivalent)., • Health & Safety knowledge (IOSH/NEBOSH desirable)., • IWFM or degree-level FM qualification (desirable).Desirable:, • Listed building knowledge, • Maintenance experience, • Experience in Higher Education or performing arts venues, • Procurement and change management experience, • AutoCAD LT skills, • Knowledge of framework procurement (e.g., LUPC) What you'll get in return You will join a respected and genuinely inspiring organisation where your work directly contributes to the experience of students, staff, and the wider public. You’ll have the opportunity to lead an engaged team, shape the future of the facilities function, and take ownership of meaningful operational and project work.Alongside a competitive salary and benefits package, you will benefit from: • A collaborative, supportive working culture, • Opportunities for professional development, • Exposure to unique and dynamic estates challenges, • The chance to work in a vibrant environment that hosts hundreds of public events each yearThis is an excellent opportunity for an experienced facilities professional looking to make a real impact in a high-profile London setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4765746

Store Manager Store Manager - Ruislip - 39 Hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? We're looking for a Store Manager to lead our team in Ruislip. Reporting directly to the Area Manager, you'll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store., • Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World. We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team., • A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution., • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Click here to read our Values & Behaviours Click here for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

Pertemps Network Group are delighted to be supporting a London local authority in the appointment of a Head of Litigation (Law)(People), a key senior leadership role within Legal Services, responsible for delivering high-quality, strategic legal advice across complex and high-profile areas. Rate: 550 per day (inside IR35) Location: London (hybrid working available) Flexibility: Hybrid About the Role This role will lead a specialist team covering a broad and varied portfolio, including: Social Care – Adults, Children & Education Civil & Criminal Litigation Housing, Employment, ASB & Prosecutions As part of the Legal Services senior leadership team, you’ll: • Provide expert legal advice to Directors, Members, and senior officers, • Lead on complex, sensitive and high-risk cases, • Oversee and improve service delivery, performance, and financial management, • Develop strong, trusted relationships across the organisation, • Support wider strategic decision-making and policy development, • Contribute to the vision and direction of Legal Services You’ll also play a key role in shaping a modern, customer-focused legal function, ensuring services are efficient, resilient, and aligned to organisational priorities. What We’re Looking For: We’re keen to speak with candidates who bring: ✔️ Qualification as a Solicitor, Barrister or CILEX (England & Wales) ✔️ Strong experience in local government law ✔️ Expertise in Social Care and/or Litigation ✔️ Proven ability to manage and develop high-performing legal teams ✔️ Experience advising at senior leadership and political level ✔️ Strong strategic thinking and the ability to influence outcomes ✔️ A track record of handling complex and high-profile legal matters Why This Role? Opportunity to step into a visible, influential leadership role Work at the heart of decision-making in a large London borough Shape and modernise legal service delivery Join a collaborative and forward-thinking senior team Flexible / hybrid working environment Interested? Get in touch for a confidential discussion or apply directly

Harris Hill has an exciting opportunity for an experienced Fundraiser to join a national charity, supporting their fundraising and communications function within the organisation for 3 months, with possible permanent employment. This role will support the delivery of the organisations social inclusion priorities by securing funding, coordinating social value activity, and ensuring funded projects are well managed, financially monitored and clearly evidenced. You will work closely with colleagues across finance, operations and communications, as well as with corporate partners and funders, to turn funding and partnerships into meaningful outcomes for the people we support. Duties: • Research, identify and develop a pipeline of grant, trust, foundation and corporate opportunities, • Lead on funding applications that support social inclusion priorities around:, • Homes and spaces, • Health and wellbeing, • Skills, learning and work, • Arts, creativity and celebration, • Specialist added value staff roles that support the delivery of their mission, • Identify, source and coordinate social value activities across services, • Build and maintain relationships with corporate partners to raise income and deliver social value, • Coordinate the Social Value Group and participation in challenge and community events, • Lead on the financial administration of grants, working closely with the finance team to ensure spend is appropriately allocated, recorded and monitored, • Liaise with operations colleagues and funders to ensure grant funding is spent compliantly and in line with agreed budgets and outcomes, • Monitor and report on funded activity, ensuring funder requirements and deadlines are met, • Lead on communicating fundraising impact, outcomes, successes and stories, working with communications colleagues Experience: You will be highly organised, confident working with budgets and multiple stakeholders, and motivated by social impact. You will have a minimum of 2-3 years working in fundraising, social value or bid writing. You’ll have experience in fundraising, grants, partnerships or social value delivery, with strong research, writing and coordination skills, and a collaborative approach to working across teams. You will be an excellent bid writer with the ability to translate service need and customer aspirations into compelling, winning bids. You may have experience of raising funds for organisations that are not registered charities but have charitable status. If you would like to hear more, please apply for further details.

General Manager MODE London MODE London is a premium workplace destination in the heart of Central London, designed to bring together high-quality workspace, hospitality-led service and a strong sense of community within a beautifully curated environment. The building offers a sophisticated and contemporary workplace experience, combining offices, wellness-focused amenities and carefully designed communal areas that encourage connection, creativity and productivity. With an emphasis on customer experience and operational quality, MODE has been created to feel far more aligned to a premium hospitality environment than a traditional office building. The Management Recruitment Group has been mandated to appoint a General Manager to take operational leadership responsibility for this flagship building. Reporting to the Property Surveyor, the successful candidate will oversee the day-to-day operation of the workspace, leading a team of three alongside multiple service partners to ensure the building consistently delivers an exceptional customer experience. This is a highly visible role requiring an individual who combines strong operational credibility with outstanding communication skills, emotional intelligence and a genuine passion for customer experience. You will lead by example, creating an environment where occupiers, visitors and teams can thrive, whilst driving innovation, continuous improvement and consistently high operational standards. Key responsibilities will include: • Leading the operational delivery of a premium workplace environment, • Managing and developing on-site teams and service partners, • Delivering exceptional occupier and customer experiences, • Managing financial performance, budgets and operational risk, • Driving innovation, sustainability and continuous improvement initiatives, • Acting as a visible and credible leader across the building This opportunity is likely to suit individuals from premium commercial real estate, flexible workspace or mixed-use estates where service excellence and stakeholder engagement are critical. How To Apply For a confidential discussion to find out more about this opportunity, please contact the appointed recruitment partners at The Management Recruitment Group: Matthew Evans matthew.evans@mrgglobal.com Alison Shine alison.shine@mrgglobal.com Applications should consist of a CV and covering statement outlining relevant experience.

Clinic Manager Location: Harley Street, London Salary: Competitive + performance bonus sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. Key Responsibilities • Lead, mentor, and develop a multidisciplinary team including practitioners, nurses, and consultants, • Oversee daily operations to ensure an exceptional patient experience, • Achieve and exceed financial targets through effective KPI management, • Maintain the highest standards of governance, safety, and regulatory compliance, • Manage clinic rota planning, stock levels, and operational efficiency, • Support recruitment, onboarding, and staff development strategies, • Deliver monthly performance reports and contribute to regional business goals, • Foster a culture of professionalism, accountability, and continuous improvement, • Handle escalated patient concerns with empathy and professionalism We’re looking for a confident leader with strong commercial and operational experience—ideally within aesthetics, healthcare, beauty, or a premium service environment. Essential Skills & Experience • Proven leadership experience in a clinical, healthcare, or aesthetic setting, • Strong commercial awareness with a track record of meeting KPIs, • Excellent communication and people‑management skills, • Customer‑focused mindset with the ability to deliver a luxury patient experience, • Strong organisational and problem-solving skills, • Understanding of compliance, CQC standards, and clinical protocols (preferred but not essential) What We Offer • Competitive salary + annual performance bonus, • Discounted aesthetic treatments, • Group discounts on procedures and products, • Career progression within two of the UK’s most recognised aesthetics brands, • Supportive, collaborative, and innovative working environment

A growing multi-site hospitality group is looking for an Operations Director to support the next stage of its growth. This is a founder-led business with a strong identity, loyal customer base, and a genuinely people-first culture. The role will work closely with ownership and senior leadership to improve operational performance, build scalable structure, and support expansion plans across the UK. The business is at an exciting stage - established, profitable, and preparing for further openings alongside the launch of a new concept. They are looking for someone who can bring fresh thinking, commercial strength, and operational rigour, while protecting the culture and guest experience that has made the brand successful. The Role: • Lead and develop multi-site operations across a growing hospitality estate, • Work closely with the founders and senior leadership team on growth strategy and operational performance, • Drive consistency, structure, and efficiency across the business without compromising culture or guest experience, • Support new openings and help build the operational foundations for future expansion, • Challenge ideas constructively and bring a solutions-focused approach to continuous improvement, • Strengthen operational systems, processes, procurement, and overall business performance, • Develop high-performing teams and continue building a strong internal progression culture, • Ensure standards across service, product quality, people, and guest experience remain consistently strong, • Play a key role in scaling the business as it continues to expand The Person: • Proven senior operational leadership experience within multi-site hospitality, • Strong commercial awareness with experience supporting scaling businesses, • Passionate about hospitality, product, and customer experience, • Collaborative leadership style with low ego and high emotional intelligence, • Able to balance entrepreneurial energy with operational discipline, • Comfortable working closely with founders in a fast-evolving environment, • Strong understanding of full-service restaurant operations, • Naturally people-focused with experience building culture and developing teams, • Strategic thinker who can also stay close to the operational detail, • Ambitious, driven, and excited by the opportunity to help shape long-term growth

Key Points • Customer Success Manager position, • Leading Hospitality Tech Software Platform, • Salary circa £50K + 10% Bonus + Future Equity Options, • Strong UK growth and looking to scale function ASAP, • Hybrid Role based in London About The Company • Scale Up – Hospitality Software working with hospitality groups, multi-site operators, and potentially some payment partners, • Disrupting the market – Offer a genuine solution to a real-time issue!, • Hybrid working, • Huge growth planned for this year and beyond! About the Role • Customer Success Manager Role, • Developing strategies to increase customer retention and satisfaction as well as supporting with onboarding, • Collaborating with the sales team lead to identify potential cross/ upsell opportunities, • Serving as a point of escalation for client concerns About the Candidate • Results driven, with experience of delivering Hospitality SaaS targets (circa 2 - 4 years), • First class customer service. Calm and measured approached is vital., • Accountable and a team player, • Hands on approach to managing customer satisfaction Package and Benefits • Base salary of circa £50k + Bonus, • Remote working in central London, • Employee shared-ownership scheme

General Manager, Specialist B2B Distribution Wilson Brook is conducting a confidential search for a General Manager to lead a successful, well-established local operation within a major specialist B2B distribution group. The business is profitable, stable and well regarded in its market, with a strong regional reputation, a broad customer base, an experienced team and further growth potential. The role would suit a commercially strong, sales-led leader from a B2B distribution, merchanting, wholesale, technical products or specialist supply-chain environment. Specific product knowledge is less important than strong commercial judgement, customer focus, people leadership and the ability to run a local business with real ownership. The successful candidate will take full responsibility for local performance, including: • P&L and working capital, • Sales growth and margin performance, • Key customer relationships, • Team leadership and development, • Stock, service and operational standards, • Local commercial strategy, • Supplier and customer engagement, • Health & safety and site leadership This is a hands-on leadership role. The successful candidate will be visible with customers, colleagues and suppliers, and will be expected to protect what already works while bringing fresh energy, structure and commercial discipline to the next phase of growth. The culture is entrepreneurial, practical and down to earth. The wider group is privately owned, long-term in outlook and built around local businesses led by capable, commercially minded managers. There is genuine autonomy, clear accountability and meaningful reward for performance. The opportunity will appeal to someone who wants to run a business as their own, inherit a strong platform, and lead a respected local operation through its next stage of development. Ideal candidate background Relevant backgrounds may include: Candidates must be commercially sharp, customer-facing, pragmatic and credible with experienced teams. This is not a narrow operational role or a purely office-based management position. It requires visible leadership, strong sales instincts and the confidence to lead an autonomous local business. You must live within a reasonable commuting distance of London area (or be willing to relocate). There will be local travel as part of the role. This is not a work-from-home role – presence and visibility on site are critical. Why Join The future is bright for this business. For the right General Manager, this is a genuine chance to: • Be your own boss within a supportive, long-term ownership structure, • Build a winning, customer-focused culture, • Be rewarded directly for performance and growth, • Leave a lasting mark on a business with real potential This is a confidential appointment. To apply please send your CV to cv@wilsonbrook.com All conversations handled with complete discretion.

Commercial Renewals Manager Location – Orpington Salary – Negotiable + benefits We are looking for a Renewals Manager to support our Commercial Business division based out of the Orpington office location. The Renewals Manager will play a central role in overseeing the end-to-end renewal process for our commercial insurance clients. Working closely with account executives, underwriters, and support teams, you will ensure a seamless and efficient renewal cycle, balancing client needs with business objectives. You will need to be dynamic, organised, and results-driven, with a proven track record in managing renewal processes and a strong focus on customer retention and satisfaction. This role will suit someone who thrives in a structured yet fast-paced environment, understands commercial insurance, and is passionate about delivering exceptional service while driving retention and growth. Key Responsibilities • Oversee and manage the renewal process for commercial insurance clients, ensuring accuracy, timeliness, and compliance., • Coordinate with account managers, underwriters, and brokers to deliver competitive renewal terms and retain key business., • Lead and support the renewals team, ensuring processes are followed consistently and effectively., • Monitor client portfolios, track retention KPIs, and identify opportunities for upselling or cross-selling additional products., • Implement initiatives to improve client experience and streamline renewal workflows., • Support strategic planning for renewals, including forecasting and performance analysis., • Ensure compliance with regulatory requirements and internal quality standards., • Provide coaching, training, and development opportunities for team members., • Act as an escalation point for complex or high-value renewals. What is on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts (Pension, Holiday etc) What we’re Looking For • Proven experience in a renewals, retention, or client management role, ideally within insurance or financial services., • Strong knowledge of commercial insurance products and the renewal process., • Exceptional organisational skills with attention to detail and accuracy., • Excellent communication and negotiation skills, with the ability to build strong relationships

Estate Director - Central London - Up to £150k + Package A fantastic opportunity has arisen for an Estate Director to lead a best in class FM service offering at one of London’s most iconic business and lifestyle destinations. Welcoming millions of visitors annually, this world class estate offers a plethora of Grade A commercial office space, high end retail and large areas of public realm where numerous events are hosted throughout the year for both the public and internal occupiers to enjoy. As the Estate Director, you will lead a dynamic team of FM professionals in a fast-paced environment to deliver a first class service to both occupiers and clients. Benefits: • The opportunity to head up and lead the FM services on one of London’s most iconic mixed use estates., • Fantastic team culture within an award winning organisation, • You will be joining a company that are specialists in providing exceptional Facilities Management to some of the UK’s finest privately owned commercial Real Estate., • Support from the wider business that have years of experience in the delivery of best in class FM service provisions. Responsibilities: • Leading a team of experienced FM professionals to deliver a best in class FM service provision across this world class estate., • Line management of the operational team across the estate., • Oversight of ESG across the estate., • Oversight of CSR across the estate., • Oversight for the authorisation of all compliance, promotional works, budgets and high level operational activity., • Ensuring the highest levels of customer service standards are set across the estate., • Oversight of Health & safety management, • Ensuring that technical maintenance and services are maintained to the highest levels through direct reports. Requirements: The successful candidate will be a seasoned FM professional with experience of working across high end, mixed use estates. • MIWFM (Desirable but not essential), • IOSH/ Nebosh certificate If you are ready to lead on one of London’s most vibrant and iconic mixed use estates, please apply today.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. The Role: We are seeking to build a talent pool for a dynamic and customer-centric Customer Success Manager (CSM). CSMs are pivotal in driving account growth through strategic relationship management and solution expansion and we are looking for expressions of interest as we plan to grow our team. The ideal CSM will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Position Title: Buyer Recruitment Executive Market Group: Northstar Travel Group, EMEA and USA Reports To: Event Audience & Hosted Recruitment Director Works with: Recruitment team, Hosted Buyer Operations, Events, Marketing, Sales and Editorial Office Location: London / Hybrid About Northstar Northstar Travel Group is the leading business-to-business media company providing information and marketing solutions for the global travel industry. The company owns 14 media brands connecting 1.3M industry professionals through a comprehensive portfolio of digital, social, print and more than 100 events in 13 countries. Purpose The role is responsible for recruitment and engagement of senior-level buyers for Northstar Travel Group across its events / products: • Recruitment of buyers and hosted buyers to events, to target., • Underpin buyer relationship management by being able to effectively communicate the value of Northstar’s products – both editorial and events – to the audience., • For this role 75-100% of your time is spent on delegate recruitment calls. KEY RESPONSIBILITIES • Calling data provided to build buyer audiences for tradeshows and events., • Clear understanding of buyer needs and of the marketplace., • Application vetting, • Update and maintain current database by sourcing new leads, feeding back lead information changes and building data where needed., • Calling data for table sales and award entries, • Build an online community via social media, sourcing relevant contacts to add to the Northstar database., • Attend industry events to build a buyer network., • Work to achieve personal KPI’s and targets., • Liaise with sales and marketing departments to feedback industry news, • Perform other related duties as directed and/or required., • Assist hosted buyer and event teams in driving appointment numbers. KNOWLEDGE, BEHAVIORS AND SKILLS • Grasp the markets we service quickly: corporate travel, meetings and travel technology., • Fluent English communication, both verbal and written, • Exceptional telephone skills and strong communication skills (oral and written)., • A high degree of professionalism., • Attention to detail in all areas., • Ability to work under pressure., • Ability to manage multi-projects simultaneously - strong organizational, coordination, and time management skills., • Ability to work as part of a team., • Service awareness – Good telephone manner and customer service skill, • Computer experience with proficient knowledge of Microsoft Office software products (Word, Excel, PowerPoint, Outlook),, • Ability to quickly grasp the workings of CRM, accounting, and business delivery software applications., • Understanding of USP’s and competitor events, • Understand market trends and developments. RELATED EDUCATION AND WORK EXPERIENCE: • Aptitude and interest in delegate sales is a must., • Prior experience with delegate sales and administrative functions is strongly preferred. Please send your cover letter and your resume to ntmresumes2@ntmllc.com. We offer a competitive compensation package, strong benefits and a dynamic and exciting culture.

Location: Unit 2, Sovereign House, Coronation Road, London, NW10 7QP *Full time *£45,000 – £50,000 DOE We’re looking for an experienced, people‑focused Transport Manager / Service Coordinator to lead transport operations at our Park Royal site. This is a hands‑on leadership role, managing a team of up to 25 drivers, ensuring full compliance with transport and waste legislation, and delivering a safe, reliable, customer‑focused service in a fast‑paced environment. Working pattern: *Monday – Friday | 10:00 – 19:00 (45 hrs per week) *On‑call: Alternate weekends What you’ll be responsible for: • Leading Health & Safety and promoting a strong safety‑first culture, • Ensuring compliance with transport, waste and H&S legislation, • Planning and optimising routes, resources, and driver schedules, • Managing KPIs, performance data, payroll, overtime and WTD compliance, • Working closely with Fleet, Operations, Customer Service & Commercial teams, • Recruiting, developing and engaging operational teams, • Delivering excellent customer service across installs, repairs and removals About you: • Proven experience in transport, logistics or operational leadership, • Strong working knowledge of transport legislation and compliance, • Confident people manager who can motivate and hold teams accountable, • Data‑driven with strong organisational and IT skills (Excel, Word, PowerPoint), • Calm, proactive problem solver in a fast‑moving environment Desirable: • CPC (Transport Manager) or willingness to obtain, • IOSH qualification, • LGV and/or ADR licence What we offer: • A salary of £45,000 – £50,000 (DOE), • Annual pay review, • 5 weeks’ holiday, • Life insurance, • Contributory pension scheme, • Cycle to Work scheme, • SteriCares employee support fund, • Learning & development through the Stericycle Learning Journey, • Flu & eye test vouchers — plus more If you’re a strong transport leader who thrives in a people‑focused, safety‑led operation, we’d love to hear from you.

IT Service Operations Manager – London (Hybrid) • Contract – 6 months, • Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities • Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests, • Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement, • Manage workload allocation, resource planning, and day-to-day operational performance, • Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents, • Own and optimise Service Management platforms such as ServiceNow and related monitoring tools, • Collaborate with internal technology teams to improve service stability, availability, and user experience, • Manage supplier and third-party relationships, ensuring contractual obligations and KPIs are achieved, • Support incident escalation, major incident management, and security-related investigations where required, • Lead knowledge management initiatives, including the creation and maintenance of knowledge base documentation, • Contribute to IT service continuity and disaster recovery planning, • Monitor operational risks, controls, and compliance requirements within the service environment, • Drive continuous improvement initiatives, including automation, accessibility improvements, and emerging technologies, • Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential • Previous line management and team leadership experience, • ITIL Foundation certification or equivalent Service Management qualification, • Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices, • Experience with Service Management platforms such as ServiceNow, Freshservice, TopDesk, or similar, • Experience working within Agile and/or DevOps environments, • Familiarity with digital experience monitoring tools such as Nexthink, • Excellent stakeholder management and communication skills, • Experience managing third-party suppliers and service providers, • Strong analytical, problem-solving, and operational management capabilities, • Budget and resource management experience Desirable • Lean process improvement experience, • Knowledge of collaboration and workflow tools such as SharePoint and Confluence, • Asset Management experience, • Familiarity with Intent-Based Leadership principles

The Role As a Senior Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‑to‑end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/UI Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability, and help set best‑practice standards across teams. You will bring a strong point of view on service design, systems thinking, and user‑centred problem solving, alongside a deep understanding of how services operate across people, processes, and technology. By staying informed of evolving design methods, tools, and industry trends, you will help ensure our work remains impactful, scalable, and industry‑leading. Key Responsibilities As a Senior Service Designer, you will: • Lead the design of end‑to‑end services, ensuring coherence across user experience, operational processes, and enabling technology, • Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service solutions, • Plan and facilitate collaborative workshops to align multidisciplinary teams around shared understanding and outcomes, • Create and maintain high‑quality service design artefacts such as service blueprints, journey maps, ecosystem maps, and operating models, • Shape and influence service design strategy, ensuring outcomes deliver value for users, organisations, and delivery teams, • Collaborate closely with UX Designers and Researchers to connect service‑level intent with detailed experience design, • Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable, • Communicate service concepts, design rationale, and trade‑offs clearly to senior stakeholders and client teams, • Act as a trusted senior voice, providing guidance, feedback, and informal mentorship to other designers where appropriate, • Champion high standards of craft, clarity, and systems thinking across all service design outputs, • Proactively manage priorities across multiple workstreams, delivering high‑quality work to agreed timelines Skills and Experience You will be an experienced Service Designer with a strong portfolio demonstrating both strategic thinking and practical delivery. You will bring: • Proven experience working as a Service Designer within an agency, consultancy, or product‑led environment, with demonstrable senior‑level impact, • Strong grounding in service design principles, systems thinking, and human‑centred design, • Extensive experience designing services across complex, multi‑touchpoint environments, • Confidence leading discovery and co‑creation activities with multidisciplinary teams and senior stakeholders, • Experience creating and using service design artefacts to drive decision‑making and alignment, • Ability to articulate service design rationale clearly and convincingly to a range of audiences, • Experience working within Agile or iterative delivery environments, • Strong facilitation, storytelling, and communication skills, • Comfort navigating ambiguity and helping teams move from complexity to clarity, • Must have finance experience About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

The Role: Head of Customer Success Location: Hybrid - regular London office presence Salary: £70,000–£75,000 + excellent benefits Sector: Customer / Hospitality /Sustainability I am very excited to have partnered with this purpose-led organisation, focused on tackling climate impact within the food and hospitality sector. We are looking for a Head of Customer Success to lead delivery across a growing client portfolio. My client works with leading hospitality businesses across the UK to address one of the largest contributors to carbon emissions—food and drink. Through a combination of collaborative initiatives and tailored advisory services, it supports organisations on their journey to net zero, from measurement through to implementation. This is a high-impact leadership role with significant exposure to senior stakeholders across the sector, offering the opportunity to shape both client outcomes and internal delivery capability. The Role: The Head of Customer Success will take full ownership of customer delivery, ensuring all engagements are executed to a high standard, on time, and within scope. Acting as the senior escalation point for clients, you will lead on complex engagements while building scalable delivery frameworks to support growth. You will work cross-functionally with commercial and product teams, ensuring a seamless client journey from initial engagement through to delivery, while embedding operational excellence across. You will be a true team player, setting others up for success and appreciating that journey. Key Responsibilities: • Own end-to-end delivery across all client engagements, ensuring quality, timelines, and customer satisfaction, • Act as senior client lead and escalation point, engaging confidently at board level, • Develop and implement scalable delivery processes, frameworks, and playbooks, • Drive operational efficiency across workflows, resourcing, and delivery tools, • Lead, coach, and develop a team of analysts and consultants, fostering high performance and continuous improvement, • Establish and maintain robust quality assurance and governance processes, • Partner with commercial teams to align customer needs with delivery outcomes, • Collaborate with product teams to inform service and platform development, • Oversee financial performance of delivery, including budget management, margin protection, and scope control All about you: You bring proven experience leading customer success or delivery within a consultancy or professional services environment, with a strong track record of managing complex client projects from initiation through to successful completion. You have built and scaled teams, providing effective coaching and performance management to drive high standards. You’ll be confident working with delivery and operations, focussing on process improvement and the use of CRM or project delivery tools. Ideally you will have some exposure to, or be deeply passionate about, sustainability, ESG, or carbon-related services. In your locker: • Strong leadership and team development capability, • Evidence of scaling a business – we want zero to hero proof, • Excellent stakeholder management and communication skills, • Highly organised with the ability to manage multiple priorities in fast-paced / hospitality environments, • Commercial awareness with a focus on delivery, quality and profitability, • Collaborative approach across product, sales, and leadership teams, • Passion for sustainability and driving meaningful environmental impact, • Understanding of net zero frameworks and decarbonisation challenges – or be a quick learner! This is an opportunity to join a mission-driven organisation at a pivotal stage of growth, playing a key role in delivering measurable environmental impact across a major UK industry. To be considered send your CV to sheila@corecruitment.com To view all our vacancies, go to, www.corecruitment.com You must be able to live and work in the UK without restriction.

Job Overview: The Senior Buyer uses best practices and knowledge of internal or external issues to improve the Procurement discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Procurement discipline. The Senior Procurement Specialist solves complex problems and uses discipline-specific knowledge to improve their products or services. The Senior Procurement Specialist impacts a range of customer, operational, project, or service activities with the Procurement team and other related teams. It ensures they work within the appropriate guidelines and policies. Key Tasks and Responsibilities: • Hold responsibility for the Supply Chain function within the Project Management Team, • Collaborate with key stakeholders on the development and implementation of project requirements and have a key interface with the client and vendors to ensure project milestones are met on time and within budget, • Lead the procurement strategy within the Project Management Team, ensuring all contract requirements are incorporated as well as negotiated to include the Project required flow-down conditions to minimize exposure, • Develop a Project Procurement execution plan with the assistance of the supply chain function, to include all purchasing, expediting, logistics, communication, and project goals, • Ensure client needs are identified and effectively addressed, pertaining to all supply chain/procurement requirements, and act where required, as a single point of contact with the client for all supply chain and procurement requirements, • Ensure problems are identified timely and appropriate corrective action plans are developed to allow resolution, • Participate in resolving disputes, claims, and performance issues, • Ensure effective and timely status reporting, including representing the supply chain management function in project team meetings, • Ensure auditable procurement files are maintained and project filing and record retention procedures are implemented, • Ensure adherence to project schedule requirements, • Oversee project supply chain management activities, • Ensure deliverable quality level meets both internal and external customer requirements and expectations, • Interface with peers and others to provide and receive information allowing all to perform more effectively, • Lead efforts to conduct project reviews, including transfer of lessons learned to peers and others as appropriate, • Ensure appropriate approval cycles are maintained, • Manage procurement packages including budget and cost, monitoring expenditures on payment approval, change orders, etc., • Manage any dispute on claims with vendors, liaising with SPS, PMT, Legal, etc., • Provide independent advice to the Project Management Team and Function during the project tenure, • Provide support to the SCM Function and Reporting Manager when required, perform tasks as directed Essential Qualifications and Education: • Bachelor’s Degree (or equivalent) in Supply Chain Management (or a relevant discipline) or HSD/GED/IGCSE with 6 years of relevant experience, • 6-10 years of relevant experience, • Professional Procurement qualification preferred, • Work independently with minimal guidance, • Able to determine own work priorities, • Capable of managing a high volume of procurement packages within a tight timeline and concurrently work with multiple projects as required, • Act as a resource for colleagues with less experience, • Able to apply knowledge and skills to a wide range of standard and nonstandard situations, • Interpret customer needs, assess requirements, and identify solutions to non-standard requests, • Use best practices and knowledge of internal/external business issues to improve products or services in its discipline, • Monitor and control costs within own work, • Solve moderately complex problems; take a new perspective on existing solutions, • Manage own time to meet agreed targets; develop plans for short-term work activities in own area, • Promote teamwork, coach, and guide others, • Knowledge of database software (SPMAT - SharePoint Migration Assessment Tool or Oracle) preferred #LI-JA1

YOUR NEW JOB: For our store in Bentall Centre SC - Kingston, we are looking for a Store Manager to join our team. Reporting to the District Manager, you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. • 40 hours per week., • Full flexibility required, Monday to Sunday., • At least 1 year of proven experience in a Store Manager role within the retail industry is a must., • Strong leadership and people management skills, with experience leading, coaching and developing teams. YOUR MAIN RESPONSIBILITIES: • To ensure an excellent level of customer service is provided in the store., • To plan, apply and monitor the required measures in order to reach and exceed sales targets., • To analyse and review management indicators and costs in order to improve them., • To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability., • To be familiar with the collection, and control and manage the stock to maximise sales., • To act as a role model and promote effective communication within the team., • To recruit, train and ensure the seamless integration of the new employees., • To lead and motivate the team, ensuring the development of staff potential., • To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs., • To ensure the optimal management of personnel administration duties ABOUT YOU: We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Salary: £37,000- £42,000 Location: Wandsworth, London M-F 09.00 - 17.00 ( 4 days in Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team. This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance. We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey — from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage. • Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams., • Conduct regular weekly team check-ins and monthly one-to-one meetings., • Lead annual performance reviews, including setting objectives and evaluating performance., • Identify development opportunities and support career progression within the team., • Monitor team performance against KPIs and business objectives., • Ensure compliance with company policies, including working hours and operational standards., • Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases., • Personally manage a portfolio of key accounts, maintaining strong client relationships., • Support sales team in providing accurate and timely information., • Oversee the full account lifecycle from order placement through to invoicing., • Ensure timely and accurate processing of orders and invoices., • Maintain up-to-date records and provide visibility on account status to internal stakeholders., • Identify opportunities to improve processes and enhance the customer experience Based in Wandsworth, London. Salary will be based upon experience.

Overview Join a forward-thinking company dedicated to redefining the culinary landscape with a portfolio of premium, chef-driven food brands. As the Head of Food Operations, you'll oversee all aspects of culinary operations, ensuring exceptional quality across various venues and events. This role calls for driving innovation, maintaining high standards, and scaling business operations effectively. What you will do • Concept Development: Collaborate with high-calibre chefs to create and implement innovative culinary concepts across diverse revenue streams., • Quality Assurance: Establish and enforce a quality framework to maintain excellence in food service at all locations., • Cost Management: Develop systems for inventory, procurement, and waste management to enhance cost efficiency without compromising quality., • Supply Chain Optimization: Manage supplier relationships to optimize costs and ensure product quality., • Menu Innovation: Continuously refresh menus in response to customer feedback and market trends., • Central Kitchen Oversight: Ensure the central production kitchen operates efficiently, supporting business scalability and consistent quality., • Leadership: Build and lead a team of chefs and staff, fostering skill development and aligning with business growth. What you will need to succeed • Culinary Expertise: Extensive experience in culinary operations management, with a proven track record in innovation and high-quality service., • Leadership Skills: Strong ability to lead and inspire teams, with experience in high-volume food environments., • Business Acumen: Demonstrated success in concept development and operational management, including cost control and procurement., • Organizational Skills: Excellent organizational abilities, with meticulous attention to detail and project management skills., • Communication: Effective at collaborating and influencing across all levels of an organization., • Regulatory Knowledge: Deep understanding of food safety regulations and current industry trends.