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CustomerSuccess&AccountManagement.

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of com

Senior Customer Success Manager. Senior Customer Success Manager. Reporting to: Customer Success Director.

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

A leading compliance SaaS provider is seeking a passionate Customer Success Manager in Greater London. The ideal candidate will have over 3 years of experience in Customer Success or Account Management, strong analytical skills, and the ability to negotiate effectively. Join in driving customer outc

We are looking for a strategically minded, highly motivated individual to join our Customer Success team. Build deep client relationships and act as a trusted strategic advisor, serving as the client’s point of contact throughout the sales and campaign lifecycle, delivering outstanding customer se

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expa

A leading PropTech firm based in Manchester is seeking a Customer Success Manager to drive client success and enhance user experiences with their product, Street. You will support new clients, provide exceptional customer service, and collaborate with teams to implement product features.

Ein innovatives Unternehmen sucht eine:n Key Account Manager:in, der:die für die Customer Experience verantwortlich ist und an der Wachstumsstrategie des Unternehmens mitarbeitet. Zu den Aufgaben gehören Projektmanagement im Customer Lifecycle und die Verantwortung für die Kundenzufriedenheit.

A leading digital experience company in Greater London is seeking a dynamic Senior Customer Success Manager to join the Opal team. Candidates should have over 5 years in customer success, excellent communication skills, and a passion for AI. In this innovative role, you will empower strategic custom

A leading enterprise software company is seeking a Specialist Customer Success Partner Manager to oversee customer accounts and implement financial solutions. This role involves developing strategies for customer engagement, ensuring software adoption, and maximizing customer satisfaction. If you ar

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

A leading creative operations company in Greater London is searching for a Customer Success Manager to enhance client relationships and drive client success through XR's innovative products. The successful candidate will possess strong analytical skills, with a background in B2B customer success and

A leading brand integrity platform is seeking a Customer Success Manager to join their Global Customer Success Team. The ideal candidate will have at least 3 years of experience in Customer Success or Account Management within the SaaS field, alongside excellent communication skills and the ability

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. Minimum3years’ experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers. As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them i

A leading global payment solutions firm is seeking a Customer Success Account Manager II to cover a 12-month maternity leave. This role involves managing a portfolio of over 300 European customers, driving growth, and enhancing customer engagement.

We are seeking a Customer Success who will be responsible for generating new revenue opportunities and driving the strategy of our client relationships, improving the adoption and successful implementation of our solutions and services. Treat customer success as a product at BitGo, improving and ite

A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). At Mural, our most successful CSMs are those who bring a unique approach to tackling their book of business and customer needs. Advocate for your customers inte

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths.

Backed by top-tier investors and growing fast, they’re now hiring their first dedicated Customer Success hires to help build the function from the ground up. You’ll be working directly with the Head of GTM and leadership team, shaping how Customer Success operates as the company grows. Proven ex

A leading wellness technology company is seeking an experienced Customer Success Manager in Greater London. The role focuses on developing strategic partnerships, championing client success, and optimizing engagement solutions to enhance employee wellbeing.

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Customer Success Manager is to protect and grow Magnet’s most

PolyAI is searching for a UK-Based Senior Customer Success Account Manager, reporting directly to the Head of Account Management to commercially manage and grow our growth-tier customer relationships across a wide variety of verticals. Voice of the customer internally within PolyAI, working alongsid

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Enjoy managing top customers and understand

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

As a Manager of Customer Success - EMEA, you will be regionally responsible for the performance of our Customer Success Managers, customer adoption and satisfaction, and enablement of customers to achieve the full value of CockroachDB. Drive adoption, customer health, satisfaction, and renewals acro

We’re building out a Customer Success function, and this is one of our early hires into it. As a CSM at Modo, you’ll own the product relationship across a portfolio of accounts - onboarding new customers, driving user activation, answering product and methodology questions, and making sure our c

A fast-growing cloud company in the United Kingdom is seeking a Global FP&A Manager to act as a senior finance partner for their Customer Success organization. This role involves driving financial governance, insight, and performance reporting across the global Customer Success project portfolio.

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices.

As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi’s product suite can maximize impact for them. As part of continuing to develop our successful UK operations and fuel our growth, we are s

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

A rapidly growing AI company in Greater London is seeking a Customer Success Manager. This role involves managing the entire customer journey by acting as a trusted advisor and driving adoption of digital solutions with high-value customers. This is an onsite role in London three days a week, emphas

We’re looking for an experienced Customer Success Manager to join our team in London. Work closely with the CEO and, CTO to define a strategy that enables the optimisation of AI across the Customer Success and Support functions; we want to build a lean and efficient CS function that is supported b

A leading real assets company is seeking a Senior Customer Success Manager to drive client value and engagement. The role involves owning Customer Success activities for assigned clients, conducting onboarding and training to maximize retention, and collaborating with Account Management to improve c

Proven work experience as a Customer Success Manager or Account Manager, managing a dedicated book of business comprising of large, complex, global enterprises. Design and execute strategic customer success plans, detailing objectives, potential roadblocks, success indicators, and timelines. We are

As a highly motivated Customer Success Manager, you will be responsible for delivering a best‑in‑class customer experience for our search, merchandising, and personalisation solutions. Proven experience in a Customer Success or Account Management role within a SaaS environment, with demonstrated

A technology company seeks a Senior Manager of Customer Success based in London. Ideal candidates will have over 8 years in customer success and strong leadership within the SaaS space. The role is critical to scaling customer success across Europe, fostering a high-performing and collaborative team

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Partner closely w

A leading property management firm in Greater London is seeking a Customer Success Manager to enhance client engagement and ensure operational excellence throughout the customer lifecycle. The role involves onboarding, adoption, and long-term success management, requiring excellent communication and

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

A performance platform company in Greater London seeks a Customer Success Manager to drive value across a customer portfolio.

Strategic Customer Success Manager - French Speaking. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Intercom is the AI Customer Service co