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With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

You will play an important role in adopting a customer culture across the Customer Success Unit; improving customer value, driving retention and growing long-term partnerships with your assigned customers, often collaborating directly with the ANS AM / AE and Exec Sponsor. Develop and manage custome

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit

As a Senior Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid-market and enterprise customers. Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to prov

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. All teams are

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Deliver seamless onboarding experiences, ensuring clients are set up for success. Someone who is empathic, listens and understands the customer’s needs through strong relationship

Customer Success, consulting, agency, or sales). Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Define and track core customer success metrics (e.

As a Customer Success Manager, you will play a critical role in driving customer satisfaction, retention, and growth by fostering strong relationships and ensuring customers maximise the value of our solutions. Own and nurture a portfolio of commercial customers, ensuring long-term success. Maintain

The Specialist Customer Success Partner Manager (CSP) – o CFO (office of the CFO) has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these cust

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. Build success plans aligned to your customers strategy, delivering, driving & clearly articulating value, ensuring every one of your customers gets the maximum from Nory. You have 2 to 3 years of experience in Cu

A leading commerce media firm in London is looking for a Customer Success Manager to drive the commercial performance of retail media partnerships. Candidates should have experience in customer success or ad tech, strong analytical and communication skills, and a detail-oriented mindset.

Customer Success, Senior Manager (m/f/d). The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey.

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long‑term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, un

A leading technology services company in Salford is seeking a motivated Customer Success Manager to drive customer engagement and retention. You will build strong relationships, act as the voice of the customer, and ensure service delivery excellence.

Customer Success, Account Management, or a similar customer‑facing SaaS role. This is a senior, hands‑on Customer Success role at the heart of our customer relationships and retention strategy. Help develop Customer Success playbooks, lifecycle programs, and best practices.

A leading estate technology provider in Greater London is looking for a Customer Success Manager. You will be responsible for managing a portfolio of customers, focusing on relationship-building, customer satisfaction, and identifying upsell opportunities.

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The ideal candidate will manage onboarding, training, and ongoing success metrics, while collaborating with executives for renewals and pro

Communicate customer needs, challenges, and successes to internal teams, working closely with Product to share feedback and with Marketing to help create impactful customer‑facing content. Develop and implement customer success strategies that drive adoption, satisfaction, and retention among our

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Our constantly expanding tech

As a Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with our clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution. And we need a passionate Customer Success Manager like you to help us

A leading identity management provider in the UK is seeking a Customer Success Manager to enhance client retention and advocacy. The ideal candidate will possess strong customer-facing and consulting skills, with a bachelor's degree or equivalent experience.

As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security resilience. Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cy

As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that’s great at handling people. Equally comfortable liaising with C-level clients, you’ll drive value across each customer account within your territory by increasing adoption, growin

A security solutions company is seeking a Customer Success Manager to guide clients through their security and compliance journeys. This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted adviso

Customer Success Managers at MarqVision are self‑motivated and proactive, relationship builders, people persons, and have experience managing multiple stakeholders. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sale and extendi

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will report to the Manager of Customer Success.

A property management tech company in London is seeking a Customer Success Manager to oversee client onboarding and ensure successful engagement with their platform.

Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecyc

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall a

Co‑ordinate with the other Customer Success and Sales Managers in Canada. We are looking for a highly motivated Customer Success Manager (CSM). Perform video-based customer training to excited customers receiving their Trexo devices.

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction.

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. Customer Success Manager (Enterprise) (Fluent in Italian) (Position located in Leeds or London, England).

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. Is a gifted relationship builder who reads people fast, earns trust quickly, and can coach clinicians and practice managers toward real behaviour change. Is obsessed with customer experience.

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. The CSM plays a critical role in defining key customer outcomes and guiding customers through their journey to succe

And we need a passionate Customer Success Manager like you to help us get there. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, spanning the UK, Netherlands, France and Germany. Account Management, Success Management or other customer facing relationship roles, add

The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, soluti

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long‑term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will:. Contribute to team initiatives that impro

A leading SaaS company in London is seeking a Senior Manager of Customer Success to lead a team of 8 across European markets. This role involves driving customer retention and expansion while defining strategies for Enterprise and Mid-Market customers. The ideal candidate has over 8 years of experie

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers secure and accelerate their business. Customer Success, Account Management, or other post‑sales customer‑facing roles. You will

A leading geospatial solutions provider in the UK seeks a Customer Success Manager to establish and nurture strong relationships with commercial customers. In this role, you will facilitate product deliveries and ensure customer satisfaction. Ideal candidates will have over 5 years of customer-facin

A leading global insurance provider is looking for a highly motivated Customer Success Manager to maintain customer relationships post-contract and drive the renewal of their E-Commerce portfolio. The ideal candidate will possess expertise in E-Commerce and strong relationship-building skills, facil

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Familiarity with customer success too