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Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

Du wirst Hauptansprechpartner für Anfragen und bringst mindestens drei Jahre Erfahrung im Customer Success sowie einen Bachelorabschluss mit.

Maintain accurate customer data and success plans in CRM and Customer Success platforms. As a Customer Success Manager at Swimlane, you will own the post-sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. B2B software roles; 3+ years in Custo

Enterprise Customer Success Manager. You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long‑term customer success and supports future expansio

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Customer Success Manager to join our Commercial team!.

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning technology company in Dorset. As a Customer Success Manager you will be expected to:. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renew

The Manager, SMB Customer Success leads a team of Customer Success Managers responsible for driving adoption, retention, and long-term value for a large portfolio of SMB customers. The Manager, SMB Customer Success leads a team of Customer Success Managers responsible for driving adoption, retention

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

A leading legal technology firm in the UK is seeking a Customer Success Manager to engage with clients in the legal industry. Ideal candidates will have a law degree or relevant experience in customer success, particularly within SaaS environments. The role involves onboarding, developing tailored u

Senior Customer Success Manager (CSM). Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Partner Success: Enable and support OEM and Channel partners, driving joint success initiatives and partner-led growth.

Customer Success Manager – Membership Association. Leading membership associations seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. Reporting to the Head of Member Engagement, the Member Engagement/Client Success Manager will work alongside their Memb

Senior Customer Success Manager. As a Senior Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with our clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution. Customer Success, Client Rela

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

A leading health & wellness company is seeking a Senior Customer Success Manager to enhance employee wellbeing. With over 5 years of experience in customer success, you will manage key accounts and identify opportunities for growth. In this role, you will cultivate trusted relationships with clients

We are seeking a dynamic and results-orientated Client Success Manager to join our team. As a Client Success Manager at PHMG, you will play a crucial role in ensuring the seamless execution of audio branding strategies for our esteemed clients. It strengthens our independence, sharpens our long-term

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. CSMs partner with Ac

As a Customer Success Manager you will act as the first point of contact for customers who have completed an online car finance application but have not yet booked an appointment. Flexible with shifts to support outstanding customer service. Collect customer feedback and help resolve issues where ne

Bringing previous experience and incorporating industry best practices, our Customer Success Managers (CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external adv

The Customer Success Manager works across our clients functions to accelerate customer successes (outcomes). Provide weekly review of customer success impacts and how you’ve driven improvements for the organisation (sell, build, run) and customers. Impact – using customer defined baseline metric

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. You will build strong relationships, identify opportunities for account expansion, and ensure customer satisfaction. The role demand

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previous client facing experience with ideally previous customer success experience.

A leading tech employer in London is seeking a Graduate Customer Success Manager. The role focuses on building strong customer relationships while combining customer support, account management, and proactive engagement.

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Intercom is the AI Customer Service company on a mission to help businesses provide incredib

Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. Customer Success, Account Management, or a related SaaS role supp

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunitie

A leading data solutions company in Greater London is looking for a Customer Success Manager to develop client relationships and ensure successful outcomes using their solutions. The ideal candidate should have 3-5 years of customer service experience, strong communication skills, and a passion for

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. Ideal candidates should have experience in customer success within a SaaS model and demonstrate strong leadership and co

Enterprise Customer Success Manager – London. Take full responsibility for the long-term success of enterprise customers post sale, focusing on renewals and account growth. Oversee onboarding and implementations and coordinating timelines and ensuring strong alignment between internal teams and cu

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Customer Success Operations, Revenue Operations, or GTM Operations in B2B SaaS. Working at the intersection of Customer Success, Finance, BI, and Systems, you

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

Significant experience in Customer Success, Account Management, or similar customer-facing roles within a B2B SaaS or technology environment. We are seeking an experienced Customer Success leader to oversee our customer engagement strategy and team performance across the EMEA and APAC regions. Lead,

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. We’re looking for a collaborative, hands-on leader to partner with our Chief Operating Officer in scaling Syntasso��

We are looking for a dedicated Creative Cloud Customer Success Manager to join our ambitious Digital Media team. Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, an

A leading geospatial solutions company in the United Kingdom seeks a Customer Success Manager to build strong relationships with commercial customers and facilitate successful product delivery. Join us to drive customer success and satisfaction. This role involves onboarding new clients, monitoring

Your responsibilities as a Customer Success Manager. As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. Have you got the drive to go to the Last Mile as

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. We’re hiring a seasoned Enablement Consultant to support our client, in driving go-to-market, sales, and customer success for WhatsApp for Business. Create and

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. Create Tailored Success Plans: Develop personalized success plans for

Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO’s, CRM Leads, project managers and software developers to deliver outstanding results. If you're looking for the next step in yo

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. Strong proficiency in CRM tools (preferably Salesforce) and customer success platforms. In collaboration with cross-functional teams, you will devise strateg

Customer Success, Account Management, or a related customer-facing role. Support the development and execution of customer success playbooks and processes. Track key customer success metrics and maintain up-to-date records in our CRM.

A fast-growing FinTech startup is seeking a Customer Success Manager to enhance the car-buying experience. In this role, you'll guide customers through their applications and increase engagement by booking appointments and resolving issues.

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business go

A leading real assets company is seeking a Senior Customer Success Manager to drive client value and engagement. The role involves owning Customer Success activities for assigned clients, conducting onboarding and training to maximize retention, and collaborating with Account Management to improve c