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Customer Success Manager – Property Management Software£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and moreRemote + 25% UK Travel. Customer Success professional with a genuine, in-depth understanding of block management and

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Work close to customers, and key senior stakeholders, to drive time-to-value, adoption, and long-term impact in this AI backed solution. Experience in project management, customer onboarding, or a si

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Monitor customer health, mitigate risk, and ensure high retention across the customer base. Drive customer onboarding, ensuring smooth implement

A leading company in the quantum technology sector is expanding its European Customer Success team and looking for an experimental physicist who thrives on solving real‑world challenges in the lab. Confidence and clarity in customer‑facing technical discussions. Willingness to travel to customer

Customer Success Manager EMEA with:-. I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

With a growing installed base of 30 active customers, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us. Proven track record in a customer-facing role (Customer Success, Account Management, or Clinical Applic

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Senior Customer Success Manager level.

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. B2B SaaS or services (customer success, account management, or sales).

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

This position offers a chance to contribute to customer success and drive strategic outcomes.

In this role, you will be the first point of contact for customers and ensure a systematic approach to managing customer requests. A leading technology services provider is looking for a Customer Service & Transformation Support Specialist. Candidates should have experience in a customer service rol

What you’ll do:*** Serve as primary point of contact for executive-level stakeholders, understanding their strategic objectives and aligning our solutions to meet their business goals in order to accelerate time to value* Capable of managing a Book of Business which could include 100+ customers* C

The Charity Customer Success Lead owns the success of a portfolio of charity partners — from onboarding through activation, adoption, and renewal. Experience building or improving customer success processes in scaling companies. This is a relationship-led and commercially aware customer success ro

You will build the Customer Success function from the ground up for a high‑growth startup. Customer Success with 2+ years in leadership, specifically building or transforming functions in a B2B SaaS environment. Serve as the voice of the customer, escalating product insights to the engineering tea

A technology company in Greater London is seeking a Head of Customer Success to lead strategic customer relationships and drive the use of its technology. Responsibilities include developing customer success strategies, overseeing customer lifecycle stages, and building relationships with key stakeh

A high-growth fintech infrastructure company in the UK is seeking a Remote Customer Success Manager to manage enterprise customer relationships and drive retention and expansion. The ideal candidate should have 2-3 years of experience in Customer Success or Account Management, strong relationship-bu

Strategic coordination & governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal. Engage directly with customer C‑Suite executives. Proven track record in enterprise sales leadership with a focus on renewals and customer lifecyc

You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands‑on leader who actively supports complex customer engagements when r

Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs. As a Customer Success Manager (CSM), you will play an inte

A leading HR technology company in Greater London is looking for a Manager of SMB Customer Success to lead a dynamic team focused on customer adoption and retention. The role requires proficiency in SaaS customer success strategies and a strong analytical mindset. You will drive initiatives using au

Lettings Sales Executive (with Customer Support responsibilities).

As Customer Success Manager, you will be responsible for managing a nominated list of customers, mainly Enterprises. Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are y

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

Interlock with Implementation Services teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Coordination of post RFS customer audits through to successful conclusion. Enhanced Red event customer communication during &

The role involves developing a team of Customer Success Managers and managing key enterprise customers directly. Ideal candidates will have over 8 years in customer success or related fields, with strong leadership and analytical skills, fostering a customer-centric culture. A company in the AI sect

About the Role*Customer Success Manager page is loaded## Customer Success

A leading Education Technology firm in Greater London is looking for a Software Customer Success Manager.

Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer

Customer Success Manager based in London. Customer Success or Account Management. Having successfully launched and secured top-tier capital, they are now looking for a.

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar), with preference for experience supporting mission-dr

A leading market intelligence company in London is seeking a Customer Success Manager to ensure clients realize value from their platform investment. Candidates should have 2–4 years of experience in Customer Success or a SaaS role, strong communication skills, and the ability to build relationshi

A leading SaaS company in Greater London is seeking a Principal Customer Success Manager responsible for ensuring law firms maximize the value from their subscriptions. You will build relationships with key stakeholders and collaborate across teams to drive customer success, retention, and satisfact

We are looking for a motivated person to help our Sales and Customer Success teams achieve their goals and deliver exceptional service to our customers. The Customer Success Assistant will join a small and dynamic team of passionate people, dedicated to providing excellent teaching resources to scho

A tech company in Greater London seeks a Customer Success Manager to drive value generation for clients, particularly in financial services. This role involves coordinating deliverables, measuring program success, and expanding business through upsells.

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Minimum3years’ experience in a B2B/Enterprise Customer Succes

A leading technology firm is seeking a dedicated Customer Success Manager in Greater London to oversee post-sales customer health and enhance service delivery. Your responsibilities will include conducting service reviews, ensuring SLA compliance, and managing customer escalations. You should have a

A leading hybrid cloud security company seeks a Customer Success Manager to enhance customer retention and satisfaction. The ideal candidate will have extensive experience in Customer Success within SaaS, especially in cybersecurity, and the ability to simplify complex technical information for dive

The ideal candidate will have over 5 years of experience in customer success within a B2B SaaS environment, equipped with strong data discipline and an enterprise customer mindset. Responsibilities include leading customer onboarding, conducting training, and driving platform adoption to enhance cus

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. The candidate will engage with customers, ensuring the end-to-end customer lifecycle and act as a technical expert. This role offers a unique opportunity to shape the future of

A fast-growing US-based cybersecurity and compliance startup is seeking a Customer Success Manager / Inside Sales Contractor to support relationships with customers in a high-growth environment. The role combines customer success, account management, and inside sales.

A leading PropTech organization in the United Kingdom is looking for a Customer Success Manager to design and deliver a client engagement strategy. You will build long-term client relationships, monitor satisfaction, and analyze data to enhance the customer experience.

Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers achieve their personal tasking goals using Taskrabbit. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and

Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big