Customer success jobs in Hoddesdon - Page 2Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

A SaaS consultancy in the UK is looking for an experienced Engagement Manager to lead customer relationships and deliveries for mid-market clients. The role involves managing projects from setup through to adoption and ensuring measurable success using a modern SaaS platform. Candidates should have

A leading AI technology firm in London is seeking a VP of Sales & Customer Success to drive global revenue growth and lead enterprise sales efforts.

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

A global leader in risk assessment seeks a Customer Success Manager in Greater London. You will have a crucial role in a customer-centric environment, helping clients navigate risk while driving value from our solutions.

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce. A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies.

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Build and execute an account‑specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews,

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. Strong interpersonal and customer relationship skills.

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers. The Customer Success group a

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Working closely with and supporting all roles within the Custome

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Own customer success from paid trial through steady–state usage, supporting conversion of paid trials into full

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1‑2 years de

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. Skills assessment with the Customer Success team presenting a QBR (ideally in person). Collaborated effectively with Sales, Product,

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hundreds of customers. You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer

A leading search technology firm in Greater London seeks candidates for a technical role focused on customer onboarding and support. Candidates should have 2–3 years in customer-facing technical roles and prior software development experience, ideally within the SaaS industry.

A leading technology company in Greater London is seeking a Forward Deployed Enablement Engineer to join their Customer Success team. This role involves providing high-level support, building innovative tools, and collaborating with various teams to enhance customer workflows.

Scaling Success: Evolve our Customer Success approach, blending tech-touch and high-touch engagement to deliver scalable impact. Customer Success — with a focus on retention, payments adoption, and delivering success at scale. Leadership: Lead, coach, and develop a UK-based Customer Success team,

Our Customer Success team works with high‑impact Enterprise customers, guiding them from day one through renewal and ensuring they realize the full value of our platform. We’re looking for a Customer Success Manager who will partner with strategic accounts to drive adoption, uncover use cases, a

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Customer Success Engineer – Shape the Future of Digital Trust. Either 2+ years in Customer Success, Tech Support, or similar. One moment you’ll be talking to customers, the next you’ll be spotting upsell opportunities or enhancing automation in our support systems.

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth,

A leading SaaS company in the UK is seeking a Customer Success Team Lead. This role requires proven leadership in customer success and a data-driven approach. The successful candidate will oversee onboarding and manage customer relationships, focusing on retention and product adoption in a competiti

A healthcare technology company in Greater London is seeking a Customer Success Manager to enhance customer relationships and ensure product success. This role focuses on monitoring engagement metrics, advocating for customer needs within the organization, and collaborating with various teams. The i

This strategic role involves leading a team of Customer Success Managers, driving customer engagement, and ensuring clients realize the full value of the product suite. A leading fintech company in Greater London is hiring a Head of Customer Success. Successful candidates will have strong leadership

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

A leading consumer review platform in Greater London is looking for a Customer Success Manager to drive customer retention for Mid-Market customers. In this role, you will establish strong relationships, ensure customer satisfaction, and advocate for client needs while successfully upselling product

The ideal candidate has proven experience in customer success and possesses strong communication skills. A leading fire safety solutions company in the United Kingdom is seeking a proactive Customer Success Manager. This role involves managing a portfolio of property management clients, enhancing cu

This post-sales role is crucial in ensuring long-term platform success and adoption for enterprise customers. Work with priority customers and shape the UK’s post‑sales success framework from the ground up with high‑impact regional influence. Ability to act as a trusted advisor, aligning platf

A technology-driven customer success company based in Greater London is seeking a hands-on leader to enhance their Customer Success organization. The role involves collaborating with various teams to shape customer engagement and value delivery.

You'll own onboarding, ongoing engagement, renewals, and inbound support, while also helping shape customer success processes as the UK business continues to grow. We're looking for a Customer Success Manager to support the growth of a healthy, engaged construction network across the UK. Capture cus

A leading AI automation firm in London is seeking a Senior Customer Success Manager to drive client relationships, ensure successful onboarding, and scale the success of enterprise accounts. Join a high-growth environment and help shape the future of Customer Success at the company. The ideal candid

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

As a Customer Success Manager you will be responsible for managing a pool of accounts on a one to many treatment model and be responsible for the entire lifecycle for their journey with Turtl, showing ongoing value from onboarding through to successful renewal. The SMB CS team works to not only buil

Customer Success at DG owns all post- sales customer engagement. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Effectively communicate project requirem

A leading cybersecurity company is seeking a Service Delivery Manager to enhance client relationships through effective communication and project management.This role involves serving as a key contact for internal and external teams, developing strategies for account growth, and facilitating present

Customer Success, Account Management, or Consulting role at a B2B SaaS company. Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. You wake up thinking about your customers' success and go to bed making sure nothing is left hanging.

The Customer Success Manager is responsible for the day‑to‑day management of assigned customer accounts. You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of cust

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. Own and manage bonus calculations for the Customer Success organization. Customer Success Operations Management, or a related field, with a focus on operatio

A leading technology recruitment firm seeks a Senior Customer Success leader in London to oversee customer retention and satisfaction for a global SaaS business. Ideal candidates will have experience in managing complex customer bases and a pragmatic approach to leadership.