Customer success jobs in , London - Page 18Create job alerts

A fast growing data platform company is looking to appoint a Customer Success Lead to manage senior client relationships and support the continued development of customer success as the business scales. This is a highly visible position responsible for managing senior client engagements while ensuri

Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. The Customer Success Manager is a client-facing position within our Sales Enablement team, under the Operations de

The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. High levels of customer satisfaction and engagement.

First dedicated Customer Success hire, offering full ownership of the post-sale function and the opportunity to shape how Customer Success is delivered day-to-day. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, reactiv

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Experience partnering with Sales to drive rene

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

As a Customer Success Intern, you will collaborate with our international Customer Success team to enhance customer engagement, support process improvements, and contribute to highimpact activities designed to help clients succeed. Shadow Customer Success Managers on internal standups, customer call

We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Financial Crime software. Customer Success Manager (AI Construction software). Support cus

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. VP or similar) within Customer Success, Account Management, or Professional Services. Oversee a diverse portfoli

Customer Success Engineer – EV Charging Infrastructure – Remote with travel!. With this expansion comes the opportunity for an experienced Customer Success / Tech Ops Engineer to join the team in the UK and be at the forefront of sustainable mobility and EV infrastructure. Our client is a global

Customer Success – pre & post sale. With continued growth and increasing demand, the business is hiring a Customer Success & Insights Manager to sit at the intersection of product, sales and client engagement. This is called Customer Success but is actually a hybrid position combining pre-sales, p

We are seeking a French speaking Customer Success Services (CSS) Specialist to work with a global software vendor client and support the client’s Corporate customer segment. This role focusses on IT Asset Management (ITAM) education for IT stakeholders and works closely with Sales Managers and Cus

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, SDR, or customer-facing roles in SaaS or technical products. Looking for your fir

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

B2B sales, SDR/BDR or customer success. Our customers are in banking, insurance, accountancy — industries where getting it wrong really matters.

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Comfortable with

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. Commerce, logistics, and customer experience. No playbooks - success comes from.

With strong early traction and enterprise clients already relying on the platform for mission-critical work, the business is entering its next growth phase and is looking for its first senior Customer Success leader to help build the function that will underpin long-term client growth. Customer Succ

Experience helping to build or evolve a Customer Success function. We’re looking for a Customer Success Manager to join our team. Onboarding & time-to-value: Take ownership from contract signature, define the Customer Success Plan (CSP), and drive each client toward a clear first-value milestone t

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

You'll work closely with the UK Customer Success Manager to ensure client success across our ~100 UK accounts. Partner closely with the UK Customer Success Manager to drive client satisfaction, retention, and overall success across the UK portfolio.

Customer-Focused: Proven success in customer success management, technical account management, or project delivery. Drive customer advocacy initiatives, enabling customer success stories, referrals, and public case studies. You'll shape the customer journey from first engagement through long-term su

Job Description:Customer Service AdvisorNorth Baddesley, Near SouthamptonMonday Friday, 9am 5pm£24,000 £25,000 per annumTemporary (7-month contract) with potential to become permanentV3 Recruitment are working with a rapidly growing and hugely successful outdoor brand based near Southampton, who a

Customer Success Engineer - SASEUnited Kingdom (Remote / Hybrid)12-Month Fixed-Term Contract£75,000 per annumFull-timeThe OpportunityWe're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering rol

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.Considering making an application for this job Check all the details in this job description, and then click on Apply.We are looking for individuals with experience of using sc

A leading spatial intelligence firm located in Greater London is seeking an experienced Customer Success Manager to establish strong relationships with commercial customers, facilitate product deliveries, and lead contract renewals. The ideal candidate will have a Bachelor's degree and over 5 years

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

A leading treasury and payment solutions company in London is seeking a Customer Success Director to manage Tier 1 customers. The ideal candidate will have a proven track record in customer success and account management within B2B SaaS or FinTech/InsurTech environments. This role drives the post-sa

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. To be successful in this role you have:. You have experience in explaining technical solutions, establishing goals, developing opportunities, building + selling business cases, and improving

A dynamic financial technology firm in Greater London seeks a Customer Success Director to oversee Tier 1 customer accounts. With over 8 years of experience in B2B SaaS, the candidate should have a proven track record in customer success and the ability to drive adoption in complex environments.

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. Is obsessed with customer experience. You go to extreme lengths to deliver an exceptional customer experience.

What the successful Head of Customer Success will bring to the team. Define and implement a scalable customer success model using current product maturity and customer base. You will be responsible for leading the customer success function in both strategy and delivery -with a focus on lifetime valu