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WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management.Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI.We help companies thrive in the new AI-first era ...

Responsibilities Lead client onboarding and engagement to ensure successful implementation and adoption Build and maintain strong stakeholder relationships, supporting ongoing account growth Collaborate with internal teams to ensure high-quality, timely delivery of client projects Drive product u...

Graduate Programme - Customer Success at Fospha United Kingdom, London Are you excited by the idea of joining a high-growth, data-led business at the intersection of marketing, analytics, and technology? Do you want to learn how fast-scaling tech businesses operate while developing valuable custo...

Nottingham, England, United Kingdom 1 week ago Customer Support Executive (Remote within the UK) London, England, United Kingdom 15 hours ago Senior Manager, Customer Success - Strategic London, England, United Kingdom 2 weeks ago Senior Customer Support Agent - Bookkeeping/Accountancy software e...

Overview We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Key responsibilities Customer Success : proactively develop strong relationship

What You Will Be Doing Customer Success Management Manage accounts, ensuring that customers can meet their business objectives and obtain on-going value from using orgvue Work with cross functional team mates to create and maintain success plans for all customers within the portfolio Build strong...

Customer Success Manager Reference code: 1687349 Location: USA Salary: N/A Apply Now About Are you a highly motivated and relationship-driven individual seeking to make a significant impact in the software solutions industry? We are looking for a Customer Success Manager to join our dynamic team ...

Key Responsibilities: Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction; Responsible for annual negotiations with existing customers; Develop customer relationships that promote retention and loyalty; Develop trust...

If two people within a customer ask for different things, your team must understand how to prioritize for the success of the organization without hurting feelings Helping craft and dictate both internal and external narratives for what's needed to make a customer successful Effectively asking for...

Including you, the team will consist of: 1x Lead 3x Customer Success Managers 3x Peppered Consultants The Peppered Consultant (or ‘implementation consultant’) has an interesting role: seen as a very technical person, almost a developer, from the point of view of our clients, but to our Researc

Your Key Responsibilities • Resolve customer service issues by answering questions or referring clients to appropriate technical support resources • Update Customer Success development team on client technical problems or issues • Provide client feedback to the customer experience team for pro

Your mission What you'll do We’re looking for a Customer Success to join our Growth team and lead the way in helping customers realize the full value of Ultralytics’ computer vision solutions. If you’re passionate about redefining the boundaries of AI and eager to make a significant impact

The Role of Customer Success Specialist As Customer Success Specialist you would be joining a leading brand which provides marketers with inspiration, case study examples and insights which are all designed to help them to deliver more creative marketing campaigns and ideas. Requirements for this...

Customer Success and Support Specialist” We hope you apply, especially if you’re from a group that’s underrepresented in our office. We’re hiring a customer success and support specialist Edit: Thanks for your interest in this role! We’ve already closed applications for this job. The rol

We're looking for enthusiastic individuals to join our Portobello Road store team in London and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!At Whittard, we’ve bee...

Join to apply for the Vendor Customer Success Manager role at Wayfair 2 days ago Be among the first 25 applicants Join to apply for the Vendor Customer Success Manager role at Wayfair Get AI-powered advice on this job and more exclusive features. As a Vendor Customer Success Manager, you’ll

Cisco RSW Customer Success Management page is loaded Cisco RSW Customer Success Management Apply locations Barcelona, Spain London, United Kingdom Lisbon, Portugal time type Full time posted on Posted 2 Days Ago job requisition id R39955 Why Choose TD SYNNEX: TD SYNNEX is a Fortune 100 company wi...

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit.Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales? Share your talents As Store Manager, your focus ...

Potentially partnering with Account Executives on renewals and expansions—this includes taking a proactive approach to upcoming renewals and enabling value-driven programmes early, while GRAEs lead on commercial matters Performing other duties as required Our Ideal Candidate Bachelor’s degree

Our mission at Cloud Cycle is to reduce global CO 2 emissions by 1% and save the construction industry billions of pounds in the process. At Cloud Cycle we are pioneering a data-driven technology platform that provides key insights to enable personnel in the global concrete supply chain to make i...

Customer Success & Operations Manager at Insurtech Insights 1 month ago Be among the first 25 applicants About us Insurtech Insights is a community, connecting industry executives, entrepreneurs and professionals. Insurtech Insights is part of United Media (https://www.

Customer Success & Operations Manager at Insurtech Insights London, United Kingdom About us Insurtech Insights is a community connecting industry executives, entrepreneurs, and professionals. Insurtech Insights is part of United Media ( https://www.

Campaign & Creative Managers work with advertising operations and Campaign & Creative Managers to ensure campaign delivery and advertising customer success. Campaign & Creative Managers provide efficient and accurate campaign management while identifying opportunities to continuously improve our ...

We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Our Commitment At Zoom, we believe great work happens when people feel suppor...

Amazon Aurora and RDS Open Source is looking for a Customer Success Product Manager, who possess a unique balance of technical knowledge, business acumen, and interpersonal skill. Ideal candidates have a strong background in PostgreSQL, MySQL, MariaDB, and/or other relational database technologie...

As Vanta’s Upmarket Customer Success Manager, you will play a pivotal role in guiding some of our largest customers through their security and compliance journeys with Vanta's specialized solutions. What You’ll Do as an Upmarket Customer Success Manager Vanta: Lead all post sales activities fo

We're looking for a Pharmacy Specialist to join our team and support our growing network of pharmacy partners, helping them maximize the benefits of our electronic medication administration record (eMAR) solution. Liaise regularly with care homes, GP surgeries, and pharmacy teams to ensure seamle...

About the role We are looking for an NHS Customer Success Manager who can help us scale our business, providing exceptional service for clients and partners and helping Surgery Hero to grow it's NHS Accounts. WHAT YOU'LL BE DOING Improving and creating new Customer Success team processes includin...

Customer Service and Operations Coordinator – This leading importer and distributor of the finest Greek food and wine is looking for a dedicated Customer Service and Operations Coordinator to join their dynamic team based in Bermondsey, Southwark, London. Their success is built on 5 core value

About the Role We are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. Requirements Considerable experience in Customer Success, Customer Service, or related...

Currently expanding our Customer Success team, we’re looking for a new colleague as Customer Success Manager (CSM) for the UK. Tasks and responsibilities: As a Customer Success Manager you will be expected to: Build long-term relationship with your clients Act as a trusted advisor & industry expe...

Join to apply for the Senior Customer Success Manager role at Optimizely Join to apply for the Senior Customer Success Manager role at Optimizely At Optimizely, we're on a mission to help people unlock their digital potential. This role will be accountable for driving financial performance inc

What You'll Be Doing Establish a relationship with all our customers that ensures customer’s overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal Ensure a premium experience for our clients by understanding their business objectives, key ...

The ability to manage different priorities simultaneously, with excellent time and task management based on urgency Experience managing and planning for renewals Desired : Passion for Active Travel, Urban Planning and Mobility Experience in the transport industry, understanding the various proble...

This is your chance to drive sales success and impact our upward trajectory! On a daily basis, you will Generate new leads and opportunities within an assigned account set, representing our largest and most strategic existing customer base at Sonar via upselling and cross-selling. Onboard custome...

Customer Relationship Management Executive Customer Relationship Management Executive Customer Relationship Management Manager Enterprise Customer Success Manager, EMEA London, England, United Kingdom 4 days ago Enterprise Customer Success Manager - EMEA London, England, United Kingdom 2 days a

The ICE Group’s Data Protection Officer is Shah Ali, who can be contacted at shah. Benefits: ICE Group Benefits Job Type: Permanent The Organisation The Institution of Civil Engineers (ICE) is a 97,000-strong global membership organisation with over two hundred years of history. Advocate for cus

SaaS Software Support Service Desk Analyst SaaS Software Support Service Desk Analyst 1 week ago Be among the first 25 applicants This range is provided by Sadler Recruitment. Why This Role Stands Out As a Service Desk Analyst, you will be at the forefront of customer success, providing essential...

Job ID: 2837196 | Amazon UK Services Ltd. Amazon is seeking Snr Site Process Engineers to work in the EU Process Engineering (EU PE) team. The Site Process Engineer is an onsite position. The EU PE team is a group of operational leaders driving process stabilization, standardization and continuou...

As a Customer Service Agent, you will contribute to SIRVA BGRS’ success by serving as the first point of contact between SIRVA BGRS and our current customers. What you'll Be Doing • Receive phone calls, emails, and online chat requests, providing answers about the relocation policy to our custo

Are you an individual with experience in Customer Success, Account Management or Customer Service, looking for your next role? We are looking for a passionate Customer Success Relationship Manager who will partner with and ensure the long-term success of our customers. As a Customer Success Relat...

London, England, United Kingdom 6 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 3 weeks ago Customer Success Manager, Amazon Freight EU London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 w...

About The Role The Case Manager will support Mortgage Advisers in managing their cases post-submission and managing the case through to completion. This role is pivotal in ensuring smooth case progression, maintaining high standards of service, with a focus on delivering good customer outcomes. K...

Key Responsibilities (estimated % of time spent on task) Needs Assessment Identify and analyze organizational and individual training needs through various methods like performance reviews, surveys, and discussions with stakeholders such as the Director, Customer Success, Sales Team and Channel T...

You leverage your knowledge of the M&A industry effectively to drive outcomes with customers Ensuring customer success – You delight our customers by ensuring that Gain. Being the voice of the customer - You gather and structure intel and feedback from customers that is used by the entire organ

Description Customer Success Manager - Maternity Leave Cover About Us: Our mission is to elevate leading brands through unforgettable digital connections with their customers. You will be part of our Customer Value Realisation team and working alongside solution architects, consultants and projec...

Job Description As the Sales Operations Manager, you will report to the Sales Operations Director and work closely with both the Sales and Customer Success teams to drive sales performance, improve efficiency, and optimise the sales lifecycle. Proven experience in a global SAAS sales or sales ope...

Our ideal candidate will have: 7-10 years relevant experience working in a Customer Success, Account Management, or similar customer-focused role 4 + years Experience with large-scale, technologically sophisticated accounts and/or Enterprise market customers in a fast paced SaaS environment 2+ ye...