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We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third‑party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third‑party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third‑party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war‑room procedures and ensure lessons‑learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third‑party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business‑agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Security Coordinator 12 month contract Based in Belfast Offering £30.23ph Inside IR35 Do you have experience in Security, Administrative, or Operational Support? Do you have experience in auditing, process confirmation, root cause and analysis, and continuous improvement? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Security Coordinator, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: • Assist the Head of Site Security to deliver a robust Security framework, • Drive the physical security operations activities including self-delivered and third-party security solutions, • Coordinate and manage Physical Security Project enablement across the Belfast Projects, • Supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response, and Fire Safety, • Assist with the continuous development of the Security service provision to the business by checking, auditing, collating, and analysing reviews to understand root causes of failures, • Implement those improvements and assess the results, • Assist the Head of Site Security and the Site Security Manager with the running of the regular meetings, ensuring that all actions are captured on the trackers and actions are identified with owners and tracked through to resolution, • Lead Capex on a project basis., • Active Risk Management (ARM) central coordinator, • You will be responsible for EHS - 11 Point Plan upkeep, • Raising invoices and maintaining cost trackers Your skillset may include: • Project Management, • A background in security, administration, or operational support, • Comprehensive experience in computer skills Microsoft office and G-SUITE, • Experience of auditing, process confirmation, root cause and analysis, and continuous improvement, • Experience with security systems installation project management, • Experience of managing a contractor, • Understanding of KPIs and SLAs If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further!

SECURITY PERFORMANCE AND PROJECT LEAD • Security Performance Lead | Physical Security | Project Management | KPIs | Emergency Response, • £30.23 per hour via Umbrella, • On-site in Belfast, • Long-term contract opportunity – up to 3 years, • 36-hour working week, • BPSS clearance required ABOUT THE CLIENT Our client is a globally recognised aerospace and defence organisation delivering cutting-edge engineering, manufacturing, and security operations across highly secure and regulated environments. They are seeking a Security Performance and Project Lead to support the delivery and continuous improvement of Physical Security Operations across their Belfast site. This is an excellent opportunity to join a high-performing security function responsible for protecting staff, contractors, visitors, infrastructure, products, and assets within a critical operational environment. THE SECURITY PERFORMANCE AND PROJECT LEAD ROLE: As Security Performance and Project Lead, you will support the Head of Site Security in delivering a robust and effective security framework across the Belfast operation. You will play a key role in driving physical security project delivery, operational performance, compliance activities, and continuous improvement initiatives. You will work closely with the wider Physical Security Operations team, supporting Security Operations, Security Systems, Emergency Response, Fire Safety, and Fire Fighting services to ensure the business receives a high-quality and effective security service. The role will involve coordinating security projects, managing KPIs and reporting, supporting governance meetings, conducting audits and process reviews, maintaining compliance documentation, and driving continuous improvement activities across operational security services. You will also support contractor management, Capex project delivery, Active Risk Management coordination, and EHS compliance activities within a highly secure and regulated environment. SECURITY PERFORMANCE AND PROJECT LEAD ESSENTIAL SKILLS: • Strong project management experience, • Background within security, administration, or operational support environments, • Experience supporting physical security operations and projects, • Experience with auditing, process confirmation, root cause analysis, and continuous improvement, • Strong understanding of KPIs and SLAs, • Experience managing data, trackers, reporting, and governance documentation, • Excellent Microsoft Office and G-Suite skills, • Strong organisational and stakeholder management skills, • Experience coordinating meetings, actions, and reporting activities, • Ability to work flexibly and adapt to changing operational priorities, • Experience supporting contractor or third-party supplier activities desirable, • Experience with security systems installation projects desirable, • Understanding of emergency response, fire safety, or operational resilience environments advantageous, • 3rd level education in Project Management or equivalent relevant experience desirable, • Must be eligible for BPSS clearance and UK Civil Aviation Enhanced Vetting TO BE CONSIDERED: Please either apply via this advert or email your CV directly to ryan.baker@searchability.com. For further information, please call 07719 051875. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Customer Advisor, Belfast, £25,983.50 per annum, permanent Your new company Join a forward-thinking organisation that plays a vital role in supporting customers and communities through essential services. With a strong focus on customer care, safety, and innovation, the organisation is committed to delivering excellent service standards while fostering a collaborative and inclusive working environment. Your new role As a Customer Advisor, you will be part of a dynamic Customer Services team, acting as the first point of contact for customers. You will handle a high volume of incoming and outgoing calls, emails, and service requests, ensuring every interaction is managed professionally and efficiently.Your role will be varied and fast-paced, including responding to customer enquiries, handling complaints, supporting emergency response processes, and coordinating appointments with field operatives. You will also play a key role in planning and scheduling maintenance work, maintaining accurate records, and ensuring all data is handled securely and in line with regulatory requirements.This is an excellent opportunity for someone who enjoys problem-solving, thrives in a busy environment, and is passionate about delivering outstanding customer service. What you'll need to succeed Essential • Demonstrable written communication skills, • Minimum of 5 GCSE passes (or equivalent) to include English and Maths at Grade C or above, • At least two years’ experience working within a contact centre dealing with high volume telephone enquiries; OR At least three years’ experience in a retail or other customer-facing environment, with demonstrated ability to manage high volumes of customer contact and compliance requirements, • At least one years’ administrative experience, • Excellent IT skills, • Ability to work as part of a team and on own initiative without supervision, • Ability to multitask various activities, • Excellent communication skills including a polite & friendly telephone manner, • Ability to remain calm and act with professionalism under pressure, • High level of accuracy and attention to detailDesirable, • At least one years’ experience managing appointments using a diary system, • Experience of updating high levels of data on a computer system, • Experience of complaint handling What you'll get in return • £25,983.50 per annum, • Permanent full time position, • 37 hours per week 8.30am - 5pm Monday - Thursday, 8.30am - 4.30pm on Friday. 1 late finish of 7pm per week., • Closing date is 22nd June 2026 at midnightWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4803872

Are you a Geospatial Data Engineer Volunteer wanting to use your skills to help people in a humanitarian crisis and ultimately help save lives? MapAction can enable you to volunteer to do just that. Volunteers have been the heart of the MapAction for over 20 years but the range of skills needed continually evolves. Now we are looking for a enthusiastic Geospatial Data Engineer professional who has a desire to commit to a great team, and to help MapAction make a difference that has a lasting effect on vulnerable communities. MapAction works with a range of humanitarian partners, from local organisations who are closest to the ground to a range of global UN partners. Come and be part of something that is exciting and impactful! Why MapAction? MapAction is a leading humanitarian mapping charity, delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team. We have built a strong reputation in the humanitarian sector, and are a technical partner of the United Nations, Non-Government Organisations and Civil Society Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. The humanitarian sector is evolving, and technical expertise such as GIS, mapping, information management, data processing and visualisation are becoming increasingly utilised for improving decision making in complex humanitarian response. MapAction and our partners are uniquely positioned to provide technical expertise in support of this. As a volunteer, we will be able to work with technical staff and volunteers on different opportunities. Once your onboarding is complete, you will be able to choose the tasks and projects that best fit your skillset and interests. Here below some activities that our data engineer volunteers can support with: • MapAction external projects that require a Data Engineer skillset (e.g.: data pipeline automation, hazard exposure platforms, multi-risk models, conflict incident reporting, etc…), • Work with external partners such as UN agencies, International NGOs and Academic Institutions, • Conduct and automate data collection and processing scripts, • Create and maintain optimal, performant data pipeline architectures, both internally and externally, • Propose improvements to infrastructure, schemas, platforms, toolchains and configurations, • Assist in the automation, provision and management of development environments, source-code, build-tools, pipelines and deployments, • Support ad-hoc Data Processing during MapAction’s Emergency Responses in collaboration with MapAction’s GIS team, • Support internal systems maintenance in collaboration with MapAction’s IT Support Engineer, • Attend and / or represent MapAction on technical conferences, • Train other volunteers or external organizations on Data Engineer tools and processes What are we looking for? If you feel you are a good match but do not feel like you meet all the requirements, we are still happy to receive your application! The core skills we look for in all of our team members are the following: • A desire to use their skills, experience and dedication in the cause of humanitarian ends, • Good team player with leadership and/or project management experience or ambition wherever possible, • Exceptional communication skills, to explain your work to people who don't understand the mechanics behind data analysis, and experience in understanding partner needs and requirements, in particular working with non-technical clients, • Adaptable, resilient and solution-oriented, • Self-motivated and organised, • Time to commit to MapAction, for more details on the time commitment, please refer to the “What does it mean to be part of the MapAction team?” Essential: • Degree or equivalent experience in the field of Data Science, Data Engineering, Computer Science, Software Development, Information Technology or a related field, • Three or more years of professional experience working in a data or information management team, as a data engineer, data scientist, developer or other similar role, • Experience and proficiency working with Python and Jupyter Notebooks, • Data pipeline design skills, • Knowledge of cloud platforms like GCP, AWS or Azure, • Experience and understanding of CI/CD pipelines, • Project management experience. Experience in understanding partner needs and requirements, in particular working with non-technical clients., • Collaborative code management using Git & GitHub Desirable: • Experience of participating in a volunteer organisation or open source projects., • Experience with QGIS or ArcGIS, • Experience working with geospatial data (raster and vector), • Databases (NoSQL, SQL, Graph Dbs, Principles of RDBs), • Experience with Systems Engineering, • Understanding of the Software Development Life cycle, • Thorough grounding in containerisation e.g. Docker, Kubernetes, • Shell scripting, • An interest in software-engineering or data-science e.g. ML / DL / AI / Statistics, • Humanitarian knowledge/experience What does it mean to be part of the MapAction team? Being part of MapAction means entering a close-knit community of highly skilled and committed and experienced professionals in different sectors. It means using your unique skills to help prepare for, anticipate, or respond to humanitarian emergencies, enabling our partners to provide life-saving support. At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups online and in person where paid staff and volunteers get together for training opportunities and skill-sharing, to strengthen our service offer. As a volunteer, you can participate in all levels and areas of the organisation, working alongside our colleagues at various UN agencies and/or other humanitarian partners. Volunteers also steer the organisation's strategic direction and are involved with designing and implementing our operational capacity. You will have the opportunity to travel, whether that’s at training events, project work abroad, missions or representing MapAction at a conference. Availability for projects, including in-person deployments • MapAction expects a high level of commitment by volunteers to make themselves available to deliver projects, whether these projects are planned or emergency missions, remote or in-person, one-off tasks or longer term commitments., • Deployable volunteers are expected to seek a commitment from their employer (if applicable) to permit time off (paid or not) for deployments when necessary., • For emergency deployable volunteers, there must be arrangements in place for a quick decision to be taken on availability, including agreement from employers/family if required, in the event of all alerts. This should normally be within 12 hours of the issue of the alert, depending on time-zone., • For non-emergency deployments and projects logged on the tasking grid, volunteers must respond to a request for assistance (whether yes or no) by the deadline specified on the grid., • Volunteers are expected to put themselves forward for at least three substantive (i.e. at least two days work) tasks every year, and are normally expected to contribute at least 10 days of voluntary effort (excluding training) to MapAction every year., • It is the duty of all volunteers to do their best to make themselves available for any opportunity relevant to their volunteer role, and avoid perceptions of volunteers selecting only more ‘attractive’ tasks or missions. It is essential that MapAction is able to deliver on all tasks it commits to, and it relies on volunteers to be prepared to step up for a wide range of activities. As a member of the team, you will be expected to participate in at least 6 internal weekend training events. This must include our annual simulation exercise, which all volunteers are required to attend. Other weekend training events include 6 annual training weekends where we get together in person at various locations around the UK, and 4 online development days. Volunteers should live either within the UK or within reasonably easy and affordable reach of the UK in order to be able to attend face to face training events. Equal Opportunities Statement We are committed to creating an inclusive environment and welcome applications from people of all backgrounds, communities, and experiences. We value diversity and are dedicated to providing equal opportunities regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Selection for volunteer roles is based solely on an individual's skills, experience, suitability for the role, and commitment to our values. Notable Dates for volunteer process: Closing date - 19th July 2026 If successful after evaluation - test - week of the 27th July 2026 Attendance for Interviews online - week of the 12th August 2026 Attendance for final round in person - 12th September 2026 Unfortunately we are unable to accommodate anyone who can not meet these dates.

Your new company A large maintenance company has won a new housing executive contract and is looking for a Gas Engineer to join their team. The successful candidate will be responsible for delivering high-quality domestic gas servicing, maintenance, and emergency response work, ensuring customer saf

Geospatial Data Engineer Job Description Job Purpose: To enhance MapAction’s data processing and automation capabilities Location: Remote but based in the United Kingdom. Salary: £36,000- £40,000 per annum, subject to experience Contract: Full time, substantive position for 12 months. Start ASAP. Reports to: Head of Data & GIS The Opportunity Are you a Data Engineer eager to use your skills to help people in humanitarian crises? At MapAction, you can do exactly that. We are offering an exciting opportunity for a Geospatial Data Engineer ready for their next challenge in a fast-paced, dynamic humanitarian response organisation. You’ll join our Technical Team to support the delivery of geospatial data processing and automation projects, working alongside an incredible community of expert volunteers and colleagues. In this role, you’ll contribute to four core areas of MapAction’s mission: emergency response, preparedness, anticipatory action, and training. These are at the heart of everything we do—and we’d love for you to be part of it. Why MapAction? MapAction is a leading humanitarian mapping charity delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team. We have built a strong reputation in the humanitarian sector and are a technical partner of the United Nations and the Red Cross/Red Crescent Movement, as well as Non-Government Organisations such as World Central Kitchen. MapAction increasingly focused on helping Civil Society Organisations, regional entities and national ministries. The humanitarian sector is evolving, and technical expertise such as GIS, mapping, information management, data processing and visualisation are becoming increasingly utilised for improving decision making in complex humanitarian response. MapAction and our partners are uniquely positioned to provide technical expertise in support of this. We have an exciting and ambitious new strategy which will see us help reduce vulnerability in emergencies for those at greatest risk through supporting local technical and emergency leadership and promoting the exchange of well analysed data. A particular area of focus will be on the use of Anticipatory Action prior to an emergency. What will you do? You will be expected to conduct and automate data processing (extraction, transformation, loading) from various online sources. Requirements will be defined in collaboration with MapAction staff, volunteers or partners. Working with external partners such as UN agencies, NGOs and Disaster Management Agencies is a key part of this position. Main Responsibilities • Conduct and automate data collection and processing scripts, • Create and maintain optimal, performant data pipeline architectures, both internally and externally, • Propose improvements to infrastructure, schemas, platforms, toolchains and configurations, • Ensure find-ability. availability, scalability, reproducibility, accessibility, interoperability and reusability of all data-products, • Assist in the automation, provision and management of development environments, source-code, build-tools, pipelines and deployments, • Support ad-hoc Data Processing during MapAction’s Emergency Responses in collaboration with MapAction’s GIS Coordinator and Volunteer team, • Support data-related project scoping in collaboration with MapAction’s Head of Data & GIS, • Support internal systems maintenance and administration in collaboration with MapAction’s IT Support Engineer, • Engage with MapAction’s Volunteer team on data-related projects, • Support development of Data Engineer and Data Science training materials in collaboration with MapAction’s Head of Capacity Building and Volunteer team What are we looking for? If you feel you are a good match but do not feel like you meet all the requirements, we are still happy to receive your application! The core skills we look for in all of our team members are the following: • A desire to use their skills, experience and dedication in the cause of humanitarian ends, • Good team player with leadership and/or project management experience or ambition wherever possible, • Exceptional communication skills, to explain your work to people who don't understand the mechanics behind data analysis, and experience in understanding partner needs and requirements, in particular working with non-technical clients, • Adaptable, resilient and solution-oriented, • Self-motivated and organised, • Ability to improvise solutions for emergency response teams Essential: • Degree or equivalent experience in the field of Data Science, Data Engineering, Computer Science, Software Development, Information Technology or a related field, • At least one year of professional experience working in the area of data engineering, • Experience and proficiency working with Python and Jupyter Notebooks, • Experience working with geospatial data (raster and vector), • Databases (NoSQL, SQL, Graph Dbs, Principles of RDBs), • Data pipeline design skills, • Knowledge of cloud platforms like GCP, AWS or Azure, • Experience and understanding of CI/CD pipelines, • Collaborative code management using Git & GitHub Desirable: • Experience with QGIS or ArcGIS, • Experience with Systems Engineering, • Understanding of the Software Development Life cycle (preferably Agile), • Thorough grounding in containerisation e.g. Docker, Kubernetes, • Shell scripting, • Experience with BI, • An interest in software-engineering or data-science e.g. ML / DL / AI / Statistics, • Project management experience, • Humanitarian knowledge/experience Additional Information • This is a remote position and you will be expected to attend some weekend training events throughout the year (camping at various venues around the UK). Travel expenses are paid and reasonable time off in lieu provided., • This is a full time position for 12 months with a possible extension to be confirmed end of 2026, • Required to work remotely and to attend team days near the MapAction office in Oxfordshire at least 6 times a year, at own expense, • 30 days holiday (pro rata) with a workplace pension and also paid training opportunities to help further your career, • Must have the right to live and work in the UK - MapAction is unable to consider candidates who do not already hold appropriate permissions and can not help facilitate a relocation, • Part time of 4 days a week will be considered, please state when applying if you would like 4 or 5 days a week., • Contract may be extended if additional funding is secured This is an important role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed. Equal opportunities policy MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, age, race, religion, disability, sexual orientation, membership of the Traveller community of HIV & AIDS status. MapAction also positively encourages women and those from the BAME community to apply. How to apply: Please provide a CV and cover letter that sets out how you meet the required competencies for the role, this is a mandatory requirement for this position. All applications should be made via our website and GoHire. Deadline for applications is 5th January 2026 however we are running a rolling recruitment and will interview any suitable candidates as soon as they apply.

Are you a Frontend Software Developer wanting to use your skills to help people in a humanitarian crisis and ultimately help save lives? MapAction can enable you to volunteer to do just that. Volunteers have been the heart of the MapAction for over 20 years but the range of skills needed continually evolves. Now we are looking for enthusiastic fFrontend Software Developer professionals who have a desire to commit to a great team and to help MapAction make a difference that has a lasting effect on vulnerable communities. MapAction works with a range of humanitarian partners, from local organisations who are closest to the ground to a range of global UN partners. Come and be part of something that is exciting and impactful! MapAction is a leading humanitarian mapping charity, delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team. We have built a strong reputation in the humanitarian sector, and are a technical partner of the United Nations, Non-Government Organisations and Civil Society Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. The humanitarian sector is evolving, and technical expertise such as GIS, mapping, information management, data processing and visualisation are becoming increasingly utilised for improving decision making in complex humanitarian response. MapAction and our partners are uniquely positioned to provide technical expertise in support of this. Responsibilities As a volunteer, we will be able to work with technical staff and volunteers on different opportunities. Once your onboarding is complete, you will be able to choose the tasks and projects that best fit your skillset and interests. Here below some activities that our data engineer volunteers can support with: • MapAction external projects that require a FrontEnd Software skillset (e.g.: hazard exposure platforms, conflict incident visualisation, custom data visualisation tools, etc…), • Work with external partners such as UN agencies, International NGOs and Academic Institutions, • Working with Data Science and Data Engineering volunteers to enhance software used in data processing, • Support internal systems maintenance in collaboration with MapAction’s IT Support Engineer, • Attend and / or represent MapAction on technical conferences, • Train other volunteers or external organizations on Data Engineer tools and processes What are we looking for? If you feel you are a good match but do not feel like you meet all the requirements, we are still happy to receive your application! The core skills we look for in all of our team members are the following: • A desire to use their skills, experience and dedication in the cause of humanitarian ends, • Good team player with leadership and/or project management experience or ambition wherever possible, • Exceptional communication skills, to explain your work to people who don't understand the mechanics behind data analysis, and experience in understanding partner needs and requirements, in particular working with non-technical clients, • Adaptable, resilient and solution-oriented, • Self-motivated and organised, • Time to commit to MapAction, for more details on the time commitment, please refer to the “What does it mean to be part of the MapAction team?” Essential: • Three or more years of professional experience working in a software development team, as a developer, tester or other similar role, • For web development: experience in HTML, CSS, JavaScript, React and ideally at least one server side language (PHP, Python etc)., • Experience and proficiency working with Python, • Experience of or demonstrated willingness to learn testing regimes including unit and regression testing and continuous integration., • Project management experience. Experience in understanding partner needs and requirements, in particular working with non-technical clients., • Collaborative code management using Git & GitHub Desirable: • Experience of participating in a volunteer organisation or open source projects., • Experience of developing with ESRI’s GIS product suite and/or other geospatial technology., • Experience with Systems Engineering, • An interest in data-engineering or data-science e.g. ML / DL / AI / Statistics, • Humanitarian knowledge/experience. Being part of MapAction means entering a close-knit community of highly skilled and committed and experienced professionals in different sectors. It means using your unique skills to help prepare for, anticipate, or respond to humanitarian emergencies, enabling our partners to provide life-saving support. At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups online and in person where paid staff and volunteers get together for training opportunities and skill-sharing, to strengthen our service offer. As a volunteer, you can participate in all levels and areas of the organisation, working alongside our colleagues at various UN agencies and/or other humanitarian partners. Volunteers also steer the organisation's strategic direction and are involved with designing and implementing our operational capacity. You will have the opportunity to travel, whether that’s at training events, project work abroad, missions or representing MapAction at a conference. Availability for projects, including in-person deployments • MapAction expects a high level of commitment by volunteers to make themselves available to deliver projects, whether these projects are planned or emergency missions, remote or in-person, one-off tasks or longer term commitments., • Deployable volunteers are expected to seek a commitment from their employer (if applicable) to permit time off (paid or not) for deployments when necessary., • For emergency deployable volunteers, there must be arrangements in place for a quick decision to be taken on availability, including agreement from employers/family if required, in the event of all alerts. This should normally be within 12 hours of the issue of the alert, depending on time-zone., • For non-emergency deployments and projects logged on the tasking grid, volunteers must respond to a request for assistance (whether yes or no) by the deadline specified on the grid., • Volunteers are expected to put themselves forward for at least three substantive (i.e. at least two days work) tasks every year, and are normally expected to contribute at least 10 days of voluntary effort (excluding training) to MapAction every year., • It is the duty of all volunteers to do their best to make themselves available for any opportunity relevant to their volunteer role, and avoid perceptions of volunteers selecting only more ‘attractive’ tasks or missions. It is essential that MapAction is able to deliver on all tasks it commits to, and it relies on volunteers to be prepared to step up for a wide range of activities. As a member of the team, you will be expected to participate in at least 6 internal weekend training events. This must include our annual simulation exercise, which all volunteers are required to attend. Other weekend training events include 6 annual training weekends where we get together in person at various locations around the UK, and 4 online development days. Volunteers should live either within the UK or within reasonably easy and affordable reach of the UK in order to be able to attend face to face training events. Equal Opportunities Statement We are committed to creating an inclusive environment and welcome applications from people of all backgrounds, communities, and experiences. We value diversity and are dedicated to providing equal opportunities regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Selection for volunteer roles is based solely on an individual's skills, experience, suitability for the role, and commitment to our values. Notable Dates for volunteer process: Closing date - 19th July 2026 If successful after evaluation - test - week of the 27th July 2026 Attendance for Interviews online - week of the 12th August 2026 Attendance for final round in person - 12th September 2026 Unfortunately we are unable to accommodate anyone who can not meet these dates.

Are you currently looking to change your current job and have experience in customer services? Do you have experience in retail? Then we want to hear from you! This is an exciting opportunity to work for a friendly team in an industry leading utility company. You will be joining a team of people who are united in achieving our corporate objectives and who are willing to go the extra mile to deliver excellent service to our customers. As an equal opportunity employer, we welcome applications from all ages and backgrounds. Key Responsibilities: Handle inbound and outbound telephone calls, emails, and prepayment faults, delivering efficient and inclusive service in line with ISO 22458 vulnerability awareness principles. Ensure all customer interactions meet Phoenix Energy service standards and regulatory response time requirements. Respond effectively to reported gas emergencies in accordance with Gas Safety Standards (GSS) and Operational Safety Standards (OSS). Accurately collect, record, and validate customer data and incident details, initiating appropriate emergency response protocols whilst maintaining calm, professional demeanour. Handle and resolve customer complaints following company procedures. Record complaints accurately and escalate to your team leader when needed. Essential Experience: At least two years experience working within a contact centre dealing with high volume telephone enquiries. OR At least three years experience in a retail or other customer-facing environment, with demonstrated ability to manage high volumes of customer contact and compliance requirements AND At least one years administrative experience Education: Demonstrable written communication skills. Minimum of 5 GCSE passes (or equivalent) to include English and Maths at Grade C or above. Whats in it for you? you will receive 22 days annual leave plus 11 bank holidays (this increases with length of service). enrolment into the Company pension scheme on commencement and upon meeting qualifying criteria the Company will match your pension contributions up to 6%. comprehensive training plan life assurance whist employed by the Company. private medical insurance upon meeting qualifying criteria. free staff transport to and from the city center Does this sound like you? We hope you can sayYes to all of the characteristics below - they are in the DNA of all our fantastic employees. Are you someone who: Respects diversity and behaves in an inclusive manner. Has a can-do attitude. Can evolve and adapt quickly. Wants to deliver positive change to the customer and communities that we serve. Recognises that we can achieve more through teamwork. If this sounds like you then we definitely want to hear from you! A little more about us We were established in 1996 to bring natural gas to the Greater Belfast area of Northern Ireland, where there was previously no natural gas distribution network. Since 1996 local, national and international partnerships have delivered an investment of over £500 million into the Northern Ireland economy and the wider natural gas industry now provides employment to over 2,500 people. We continue to invest in infrastructure that currently has in excess of 256,000 domestic and business customers connected, and continues to grow at around 8,000 new customers each year. Skills: Customer Service Administration Customer Service Accurate Data Entry Complaint Handling Benefits: Paid Holidays Parking Medical Aid / Health Care Group Life Assurance TLNT1_NI

Security Coordinator 12 month contract Based in Belfast Offering £30.23ph Inside IR35 Do you have experience in Security, Administrative, or Operational Support? Do you have experience in auditing, process confirmation, root cause and analysis, and continuous improvement? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Security Coordinator, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Assist the Head of Site Security to deliver a robust Security framework Drive the physical security operations activities including self-delivered and third-party security solutions Coordinate and manage Physical Security Project enablement across the Belfast Projects Supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response, and Fire Safety Assist with the continuous development of the Security service provision to the business by checking, auditing, collating, and analysing reviews to understand root causes of failures Implement those improvements and assess the results Assis...

MERITUS are recruiting for a large aerospace organisation who require a Security Performance and Project Lead to support upcoming projects. We are looking for someone with a specific background to physical security - if you have no background in security mentioned on your application, you will not be considered. SECURITY PERFORMANCE & PROJECT LEAD - PHYSICAL SECURITY (FACILITIES AND SECURITY OPERATIONS) - INSIDE IR35 - £30.23 PER HOUR - BELFAST, UK - 12 MONTHS (LIKELY 3 YEARS) - SECTOR: AEROSPACE An established advanced engineering and manufacturing organisation is seeking a Security Performance & Projects Lead to support the delivery and continuous improvement of a complex physical security operation within a highly regulated industrial environment. This role combines operational security coordination, project delivery, performance management, compliance oversight and stakeholder engagement. The successful candidate will support the senior site security leadership team in maintaining robust physical security capability while driving service improvement, governance and operational efficiency across multiple workstreams. The position requires a highly organised individual with strong project coordination capability, experience operating within structured governance environments and the ability to manage competing priorities across operational and strategic activities. Key Responsibilities • Coordinate physical security project activities across multiple operational and infrastructure programmes., • Support delivery of site-wide security services including:, • Security operations, • Electronic security systems, • Emergency response, • Fire safety and fire response capability, • Support continuous improvement initiatives through auditing, process review, root cause analysis and corrective action implementation., • Produce and maintain KPI reporting packs, performance dashboards and operational trackers., • Coordinate governance meetings, track actions and ensure closure of operational deliverables., • Support capital expenditure projects relating to security infrastructure and operational capability., • Maintain risk management coordination activities across the security function., • Support compliance activities relating to environmental, health and safety obligations., • Manage supplier administration activities including invoice processing, cost tracking and contractor coordination., • Maintain operational and compliance documentation in line with regulatory and business requirements., • Support security awareness and training initiatives across the wider business., • Conduct assurance audits of third-party security providers and associated partners. Essential Experience • Experience in project coordination, operational support or programme administration within a regulated or security-conscious environment., • Background within physical security, facilities, operations support or business services., • Experience producing KPI reporting, tracking actions and supporting governance processes., • Strong Microsoft Office and collaboration platform capability., • Experience conducting audits, process reviews and continuous improvement activities., • Ability to manage multiple stakeholders and priorities within a fast-paced operational environment., • Flexible and adaptable working style. Desirable Experience • Experience supporting physical security systems or infrastructure projects., • Exposure to contractor or supplier management., • Understanding of service delivery metrics, KPIs and SLAs., • Experience within industrial, aerospace, manufacturing, defence, infrastructure or critical national capability environments., • Formal project management qualification or equivalent operational experience. JBRP1_UKTJ

Customer Service Location: Belfast Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 20/07/2026 Hours: 37.5hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ (118500) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. This is more than a call handler role - it's a chance to make a real difference, every single shift. We're looking for individuals who can: Communicate clearly and empathetically under pressure Think critically and follow structured processes Type at least 50 words per minute with 98% accuracy Stay composed in emotionally challenging situations Shift Patterns: We offer a range of shift options to support different lifestyles. You will work on a four-week rotating rota, with shifts scheduled anywhere between 06:00 and 23:00, including some weekend rest days. Training will be full-time and may include mornings and evenings. Full Training & Career Progression You'll receive comprehensive training and ongoing support. Rewards & Benefits: Competitive pay & overtime opportunities Career development opportunities Full paid training Instant access to Blue Arrow training portal Auto enrolment in pension scheme 28 days paid holiday Application Process 1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy) 2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy) 3. Pre-employment Checks (DBS & references) Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TLNT1_NI

This role will support the security teams to deliver a robust Security framework. You will be supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response and Fire Safety. A back

Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service?.CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable and

We achieve this through INNOVATION AND TEAMWORK. Many of our leadership team began their G4S careers as Security Officers, progressing through our numerous opportunities and career paths.

There is on-site mentoring and clear career pathways leading to specialist management roles within our team, so think big! Please note: Due to enhanced background checks, this role is only suitable if you have continuously resided in the UK for the last 3 years. Responding to and assisting with emer

Due to continued expansion, Cobra Security are currently recruiting for Static Security Officers to work in the Belfast and Greater Belfast area.These positions are immediately available and offer Day Shifts, Night Shifts, Full Time or Part Time.All applicants must hold a valid SIA Licence Experienc

You'll be a key part of our team you will ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. The Ideal Candidate You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a

There is on-site mentoring and clear career pathways leading to specialist management roles within our team, so think big! Please note: Due to enhanced background checks, this role is only suitable if you have continuously resided in the UK for the last 3 years. Responding to and assisting with emer

We achieve this through INNOVATION AND TEAMWORK. Many of our leadership team began their G4S careers as Security Officers, progressing through our numerous opportunities and career paths.

Weekly pay, every Friday Free staff car parking Temp-to-perm based on performance Your Role Includes: Screening passengers and baggage using equipment and manual techniques Patrolling airside and landside areas Access control and incident investigation Responding to emergency situations Maintaining

Many of our leadership team began their G4S careers as Security Officers, progressing through our numerous opportunities and career paths. We achieve this through INNOVATION AND TEAMWORK.

Many of our leadership team began their G4S careers as Security Officers, progressing through our numerous opportunities and career paths. We achieve this through INNOVATION AND TEAMWORK.

Work in close partnership with the Head of IT/Operations, and collaborate across Product, Engineering, and Client teams globally to align security priorities with business objectives. Based in or with easy access to the US East Coast or UK/Ireland, comfortable leading remote teams across the US, EU,

You'll be a key part of our team you will ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. The Ideal Candidate You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a

Able to understand Corporate Escalation Process, - Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site. The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, acce

Duties may include foot patrols, controlling access at points of entry, responding to emergency situations and helping to identify and prevent criminal activity. Many of our leadership team began their G4S careers as Security Officers, progressing through our numerous opportunities and career paths.

Many of our leadership team began their G4S careers as Security Officers, progressing through our numerous opportunities and career paths. We achieve this through INNOVATION AND TEAMWORK.

Seeking a Prison Officer in Rugby, UK, to ensure prisoner safety and support rehabilitation.Role requires candidates over 18, passing fitness tests, and adhering to security standards.

Working closely with our operations, engineering, and service teams, they will help drive market growth and strengthen Convergint's position as a leading systems integrator. Work collaboratively with engineering, operations, and service teams to ensure successful project delivery and customer satisf

We're collaborating with top-tier real estate firms in Dubai who are actively seeking driven, talented sales professionals from the UK to join their elite teams. You'll work alongside a skilled team, gaining insights from industry leaders while creating a successful career under the sun. Become part

At Dawsongroup EMC, we are growing our national sales team and are looking to connect with commercially driven sales professionals across the UK who enjoy developing new business opportunities while building long-term customer relationships. Working closely with Area Sales Executives, operational te

You'll have the autonomy to shape your territory, leverage your existing network and develop long-term customer relationships whilst being supported by a highly experienced technical team. Working closely with technical teams to develop customer solutions.

Business Development Manager / Country Manager – UK.We are working with an exciting company that designs and manufactures advanced battery energy storage systems (BESS) from its facility in Ireland.We are seeking an ambitious and commercially driven Business Development Manager / Country Manager t

Seeking qualified employer to assist in life satisfaction, skill building and financial stability projects (i.What will you be doing for Tom Cuthbertson?.The Employer - Speculative Application is a position for unconventional companies to support the development of Tom Cuthbertson and his portfolio

Support smooth supplier mobilisation working with sales, tender and Pi teams. Supportive, collaborative team environment.

Collaborate with recruitment teams to ensure successful service delivery. Work with marketing teams to develop proposals and client strategies. Supportive and collaborative team environment.

Our goal is to remove operational friction—ensuring science runs without interruption and teams can focus on innovation and patient outcomes. You will play a key role in ensuring customers receive what they need while supporting internal teams through. Work closely with engineering and leadership

Ability to work effectively with technical and delivery teams.

If the above is of interest, please apply with an updated copy of your CV and a member of the Scalers team will be in touch.

Track client progress and report updates to the management team. Work closely with the interior design and operations teams to ensure client requests are handled smoothly. Liaise with internal teams regarding product availability, lead times, customisations, and order progress.

Meanwhile, our People team is meticulously planning our next meetup in a unique corner of the globe, where our globally dispersed teams can reconnect, recharge, and rebond. IT services, cloud/platform teams, consultancies). The team works from homes, co-working spaces, and everywhere in between - we