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Exciting Career Opportunity at Citizen! Join Citizen as a Painter and Decorator (Multi-Skilled) Location: Birmingham Salary: £34,729 per annum Are you a skilled professional passionate about making a difference in Maintenance Operations (Voids)? Citizen, with over 50 years of experience and 30,000 homes across the West Midlands, is looking for a Painter and Decorator to join our dynamic team. Why Join Us? “We’re a close-knit, forward-thinking team proud of our achievements. We embrace change, support each other, and celebrate success together. If you want to grow and be valued, this is the place.” – Team Manager Key Responsibilities: Perform painting and decorating tasks, plus multi-skilled duties (tiling, plastering, basic carpentry/plumbing). Ensure compliance with health & safety and industry standards. Use IT equipment for job tracking and documentation. Deliver excellent customer service and maintain company assets. Participate in emergency call-outs and flexible working rota (Mon–Fri, 08:00–18:00). Drive a company vehicle as required. Qualifications & Experience: Essential: City & Guilds/SNVQ Level 2 in Painting & Decorating, Full UK driving licence Desirable: Level 3 qualification, CSCS card Proven experience in domestic painting, social housing maintenance, and working with contractors Familiarity with health & safety, equality & diversity, and company values Physically fit, adaptable, and professional in challenging environments Please note that you will be required to bring evidence of your qualifications (certificate) if shortlisted for an interview. What We Offer: Innovative, supportive work culture Career development opportunities Generous benefits including:26 days annual leave + bank holidays Buy up to 5 extra leave days Enhanced family leave Sick pay Pension contributions matched up to 10% Find out more here: Citizen | Benefits Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities. Closing Date: Friday 29 August 2025 Interview Date: To be confirmed based on availaibility Equality & Diversity: We’re committed to creating an inclusive workplace.

Basic Salary : £32k to £39k The Shop Supervisor will be responsible for managing the convenience store operations. This role includes supervising staff, ensuring high customer service standards, maintaining inventory, and ensuring the store runs smoothly and efficiently. The Shop Supervisor will report directly to the Owner and collaborate closely in running the shop. Key Responsibilities: · Store Operations: o Oversee the daily operations of the convenience store, ensuring a clean, organized, and well-stocked environment. o Monitor and manage inventory levels, placing orders with suppliers as needed. o Implement and manage in-store promotions and customer loyalty programs. o Ensure compliance with company policies, procedures, and operational standards. · Staff Supervision: o Lead and supervise Customer Service Assistants, providing training and ongoing support. o Create and manage staff schedules to ensure optimal coverage. o Conduct performance evaluations and provide feedback to support staff development. o Foster a positive and team-oriented work environment. · Customer Service: o Ensure exceptional customer service is delivered consistently by all staff members. o Address and resolve customer inquiries and complaints in a professional manner. o Train staff on customer service best practices and company standards. · Financial Duties: o Handle cash transactions, reconcile cash registers, and prepare daily financial reports. o Assist with managing the store’s budget and controlling expenses. o Monitor sales performance and contribute to achieving sales targets. · Health and Safety: o Ensure compliance with health and safety regulations and company policies. o Conduct regular health and safety checks and address any issues promptly. o Train staff on health and safety procedures and emergency protocols. Qualifications and Skills: · Experience in a supervisory role within a retail or convenience store environment. · Strong leadership and team management skills. · Excellent customer service and communication skills. · Good organisational and multitasking abilities. · Basic proficiency in retail management software and Microsoft Office Suite. · Strong problem-solving skills and attention to detail. · Knowledge of health and safety regulations in a retail setting.