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Retail Guide Working Hours – 8 Hours over 2 Days including weekends and bank holidays Location – Birmingham Bullring £13.12 p/h plus 20% on target commission What’s in it for you? • £13.12 per hour + on-target commission – rewarding your performance and drive, • 24/7 Online GP access for you and your immediate family – because your wellbeing matters, • Market-leading paid carer’s leave – supporting you when your loved ones need you most, • Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents, • Massive discounts on EE & BT products – saving you hundreds every year, • Career development support – carve your own path with training and progression opportunities, • Season Ticket Travel Loan – making your commute more affordable, • Volunteering days – give back to your community with paid time off Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for. Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in. You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks

Experienced Optical Assistant Specsavers Walsall Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place. We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. Our store Located in the Saddlers Shopping Centre, we are conveniently located close to Walsall train station and with ample parking available nearby. What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: • Up to £12.41 per hour, plus bonus, • Full time hours - 37.5 hours per week, including 1 weekend day every week., • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too, • Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most, • Complimentary subscription to the Headspace app, • Eyecare and hearcare discounts for you and your family, • Enjoy an additional paid day off on your birthday to celebrate you! If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: • Previous experience in a fast-paced customer service environment, • Experience in optics or Audiology business, • Basic knowledge/experience of optical and/or Audiology terminology. #LI-AH1

Job Description Head of Clinical Services The Westbourne Centre We have a fantastic opportunity for a Head of Clinical Services to join the team at the Westbourne Centre in Birmingham. An integral part of the team who is committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will work in close partnership with the Hospital Manager and be part of the Senior Leadership Team. Providing strong leadership, direction and operational management to support and meet the business and workforce objectives of the hospital. Commitment to the development of high quality evidence based acute care, combined with personal drive, enthusiasm, creativity and resilience. What you will bring with you: • A strong clinical background in acute surgical/medical care, • NMC Registered, • Significant exposure in a senior clinical role to external stakeholders such as Consultants and the health care community, • Experience of working in a surgical environment, • Experience in clinical governance, development and administration of budgets, management reports and supply contracts, • The ability to provide effective monitoring and management of resources needed to sustain agreed activity levels, • Experienced in leading clinically based projects, • The ability to develop effective working relationships with key stakeholders e.g. Integrated Care Systems, General Practitioners, Consultants and Suppliers, • A proven track record of leadership and be able to manage a team, ensuring that the Hospital complies with CQC requirements., • A Comprehensive understanding of relevant legal and professional care/practice standards, • The competence to provide effective monitoring and management of the clinical services, • Excellent communication and rapport building skills, • The ability to make decisions and use your initiative, • Passion to deliver outstanding care in a rewarding environment, • A flexible and positive attitude In return for your professionalism and commitment we offer the following competitive benefits: • Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career, • Contributory pension scheme, • 25 days’ annual leave plus 8 bank holidays plus the opportunity to buy/sell more, • Private Healthcare and Life Assurance, • Free parking, • Free uniform, • Access to our employee Discount Programme, • Access to 24/7 employee assistance line for free advice, • Free DBS checking, • Long service, Employee recognition and appreciation awards About Us: The Westbourne Centre, established in 2009 in Edgbaston, is a leading private day-case hospital and clinic specializing in consultant-led care for private, insured, and NHS patients. It is a joint venture, part of Ramsay Health Care UK, featuring state-of-the-art facilities for cosmetic and oral surgery. As well as our core services, we also provide ophthalmic surgery, general surgery, orthopaedic surgery for feet and hand conditions as well as dermatology services. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks \n Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. \n Whether you want a regular income or work that fits around your lifestyle, Evri has opportunities to suit what you’re looking for. \n What you’ll do: \n\n • Pick up parcels from your local Evri site\n, • Deliver in your local area for 4-6 hours a day\n, • Opportunity To Earn £15 - £18 per hour based on competitive piece-rate pay-per-parcel – many couriers regularly exceed this once up to speed!\n, • Immediate starts available\n, • Quick access to pay, with the option to withdraw your income early.\n, • Guaranteed earnings for your first delivery days, giving you confidence while you learn the route, plus £100 bonus after 10 service days*\n, • Deliver close to home\n, • Enjoy independence and flexibility\n, • The more you deliver, the more you earn\n, • Choose to do a fixed round \n

Childcare Solicitor – Birmingham – Hybrid Our client is a well-established law firm with a strong presence in the North West of England, recently expanding over the last 12 months into Birmingham. The firm is known for its expertise across a broad range of legal services, particularly in family law which is ranked in Chambers and Partners. It prides itself on a collaborative and supportive culture, a national reputation for complex public law children work and a commitment to high standards of client care. The team The Birmingham office is a newer addition to the firm's network and includes highly experienced lawyers handling complex private law children cases and international work. The team structure emphasises collaboration between senior experts and trainees, with support from leading practitioners based in other offices. There is also a robust administrative support system tailored to individual working styles. The department values teamwork over hierarchy. The Role: The team are now seeking a Childcare Solicitor to join the Birmingham office. The position involves handling care proceedings work that has traditionally been managed from other offices but now requires local expertise due to increasing demand in Birmingham. You will: \n • Manage your own caseload of public law children matters (care work), • Represent clients in court proceedings, • Engage in business development activities to build the local presence This Childcare Solicitor role will require you to: \n • Manage a caseload of care proceedings/public law children matters, • Represent children, parents and guardians at court hearings, • Participate in business development activities to strengthen the local presence, • Collaborate closely with colleagues across offices, • Liaise with administrative support teams as required, • Ensure accurate legal aid applications (billing handled by admin team), • 4+ years' PQE as a Solicitor or equivalent experience in care proceedings / public law children work, • Ideally Children Panel accredited, or a strong ambition to achieve accreditation, • Experience representing clients at court hearings (on-your-feet advocacy), • Collaborative team player, • Open to learning from others; self-aware about gaps in knowledge or experience, • 25 days' annual leave plus bank holidays, • Birthday off, • Christmas office closure (from Christmas Eve until the first working day of the New Year) without using annual leave, • Medicash health plan (including private GP appointments and physiotherapy) If you are a Childcare Solicitor looking for a modern, forward thinking firm that offers a refreshingly different environment please contact Rebecca Healey at G2 Legal or apply online for more information. #INDCATN

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks \n Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. \n Whether you want a regular income or work that fits around your lifestyle, Evri has opportunities to suit what you’re looking for. \n What you’ll do: \n\n • Pick up parcels from your local Evri site\n, • Deliver in your local area for 4-6 hours a day\n, • Opportunity To Earn £15 - £18 per hour based on competitive piece-rate pay-per-parcel – many couriers regularly exceed this once up to speed!\n, • Immediate starts available\n, • Quick access to pay, with the option to withdraw your income early.\n, • Guaranteed earnings for your first delivery days, giving you confidence while you learn the route, plus £100 bonus after 10 service days*\n, • Deliver close to home\n, • Enjoy independence and flexibility\n, • The more you deliver, the more you earn\n, • Choose to do a fixed round \n

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you’ll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You’ll need to be: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management, cost control and boosting operational efficiency, • Motivated to consistently achieve targets In return, you’ll get a trolley load of benefits including: • £52,910 - £69,000, • Flexible 40 or 45-hour contracts over 5 days. Work-life balance is important to us!, • 5 weeks annual leave, plus bank holidays, • Put your feet up on your break...we'll pay you for it!, • Company pension, • Private Employee Medical Insurance after 6 months, • Company sick pay scheme, • Company maternity, paternity and adoption leave after 2 years, • 24/7 online wellness portal, • Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing, • Ambitious? We’re big on Career Progression! Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, Aldi also offer 40 contracts and in these instances the salary offered would be pro-rated.

🚗 Field Sales Account Manager – Birmingham £37,000 + £5K Car Allowance + Uncapped Commission (OTE £60K) Local Territory | B2B Field Sales | SME Focused Do you thrive on knocking doors, starting conversations and winning new business? If you live in Birmingham (postcodes B1-B5, B10-B21, B28-B30, B45, B66-B67, B70-B71) and have strong face-to-face sales experience, this could be your next big move. We’re working with a fast-growth UK business providing essential services to small companies - from energy and water to card payments and EV charging. With over 130,000 customer sites already, they’re now hiring a Field Sales Account Manager to take full ownership of this high-potential Birmingham patch. You’ll have some warm leads provided, but your success will come from cold outreach and daily door-knocking - meeting owners and managers of local pubs, salons, corner shops and restaurants, and becoming their trusted advisor. 🧭 What You’ll Do • Spend around 80% of your time on cold approaches and door-knocking, • Work a mix of self-sourced opportunities and occasional qualified leads, • Represent a portfolio of everyday business services, • Build long-term relationships as the local go-to expert, • Keep on top of activity, pipeline and targets using CRM 👤 Who You Are • A confident, hands-on field sales professional with at least 2 years’ B2B experience, • Used to selling into SMEs - and happy on your feet, meeting people face-to-face, • Resilient, personable, commercially savvy, and target-driven, • Organised and self-motivated, but a team player too, • Based in one of the listed Birmingham postcodes (essential), • Able to pass standard FCA checks (credit, DBS, etc.) 💼 What You’ll Get • £37K base + £5K car allowance, • Uncapped commission - realistic Year 1 OTE £60K, • Benefits package (pension, private healthcare after probation, holidays), • Ongoing training, development and progression

A school based in Castle Bromwich is currently looking for a flexible teacher to cover PPA 3 days per week (Tuesday - Thursday) This role requires somebody who has strong knowledge of the primary curriculum (EYFS - Key Stage 2), and an individual who is able to think on their feet.

Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Demonstrated ability to repair laptops and desktops to bo

Production Supervisor Salary: £36,660 per annum Location: Dudley Permanent | Days SourceCo are recruiting a Production Supervisor to oversee a CNC machining department within a long established UK manufacturing business specialising in bespoke, heavy duty engineered components. This is a hands on supervisory role, suited to someone with a strong CNC machining background who enjoys problem solving, supporting operators, and taking ownership of complex, low volume work. The Role: Youll be responsible for the day to day supervision of the CNC department, ensuring work is planned, sequenced, and delivered safely, efficiently, and to specification. Key responsibilities include: Supervising and supporting CNC operators across turning and milling operations Reading and interpreting detailed technical drawings Planning machining centres, job sequences, and workflows Troubleshooting issues relating to parts, machines, tooling, and processes Acting as the technical go-to on the shop floor Working closely with management to resolve production challenges Maintaining high standards of quality, safety, and output This is not an automotive production line environment. The work is bespoke, varied, and technically demanding, with minimal pre set processes youll be expected to think on your feet and find solutions. What Were Looking For: Minimum 3 years technical machining experience (ideally apprentice-trained) Strong understanding of engineering drawings Experience working with lathes and milling machines Desired - Background in a bespoke or heavy engineering workshop (rather than high volume production environment) Confident communicator, able to support and guide operators Previous supervisory or team leading experience is preferred but not essential Why Apply? Join a business with a strong reputation and long-term stability Varied, interesting work no repetitive production runs Genuine autonomy (make independent, self directed decisions) and responsibility on the shop floor Permanent role with clear expectations and scope to make an impact INDSCA TPBN1_UKTJ

Automatic Gates, Barriers, Doors & Access Control Location: Birmingham (Smethwick) Site-based role with regular client and site visits Salary: Up to £50,000 per annum + Annual Performance Bonus Employment Type: Permanent, Full-Time Probation Period: 6 months We have been entrusted with supporting a long established client that has had a presence in Birmingham for over 25 years. This is an outstanding opportunity to Join a dynamic and ambitious organisation at an exciting inflection point. Our client are entering an aggressive growth phase with a clear vision and strategic and financial plan to: to double both turnover and profitability within the next 3-5 years. As a specialist in automatic gates, barriers, access control, and perimeter security solutions, they are rapidly expanding their project portfolio and client base. This isn't just another job it's an opportunity to be a key player in their transformation, shaping systems and leading delivery as they scale. Based in Birmingham near Smethwick and serving clients across the Midlands and beyond. With a strong pipeline of projects and ambitious growth targets, they now seek a talented Project Manager who's ready to grow with us. THE ROLE As Project Manager , you will be the cornerstone for the project delivery function, overseeing complex installations from initial enquiry through to successful handover. You'll work with cutting-edge access control technology automatic gates, barriers, turnstiles, bollards, and integrated security systems delivering solutions for commercial, industrial, and high-security environments. This is a hands-on, site-based role requiring regular client visits, site surveys, and on-site project oversight. You'll split your time between strategic planning, client liaison, site visits, and team coordination to ensure every project is delivered on time, within budget, and to exceptional standards. As the organisation grows, you'll transition into a broader leadership role , managing the project administrator, project coordinator, and eventually a team of installation and service engineers. KEY RESPONSIBILITIES Project Delivery & Management Manage end-to-end delivery of projects involving automatic gates, barriers, turnstiles, bollards, doors, and integrated access control solutions Oversee all project phases: initial survey, design coordination, procurement, installation scheduling, commissioning, and handover Coordinate site surveys, technical assessments, and risk assessments in line with CDM regulations Develop comprehensive project plans, timelines, and resource allocation strategies Monitor project budgets, costs, and profitability throughout the lifecycle Identify and mitigate project risks proactively Drive projects from inception to completion, ensuring smooth delivery and client satisfaction Stakeholder & Team Coordination Act as the primary point of contact for clients, providing regular updates and professional communication Liaise closely with installation engineers, service engineers, subcontractors, and suppliers Coordinate internal resources including the project administrator and project coordinator Conduct regular site visits to monitor progress, resolve issues, and maintain quality standards Build and maintain excellent relationships with clients, consultants, and contractors Participate in client meetings, progress reviews, and project handover sessions Compliance & Quality Assurance Ensure all projects comply with UK safety standards, industry regulations, and company procedures Maintain rigorous project documentation including method statements, risk assessments, and O&M manuals Oversee health and safety compliance on all sites Ensure installations meet BS EN standards for automated gates, barriers, and access control systems Implement quality control processes and conduct regular project reviews People Leadership (Progressive Responsibility) Initially manage project administrator and project coordinator Transition to managing the engineering team as you establish yourself in the role Conduct regular 1-2-1s and performance reviews with direct reports Support team development, training, and capability building Foster a culture of excellence, accountability, and continuous improvement ESSENTIAL REQUIREMENTS Experience & Technical Knowledge Proven experience working with automatic gates, bollards, barriers, doors, turnstiles, or access control systems (installation, service, project coordination, or technical sales background all relevant) Demonstrable project management or project coordination experience in a technical, engineering, construction, or security sector Strong understanding of technical installations, engineering principles, and project delivery Experience managing multiple concurrent projects and competing priorities Understanding of UK health and safety requirements and compliance standards Skills & Attributes Exceptional organisational skills structured, methodical, detail-oriented Strong problem-solving abilities able to think on your feet and resolve issues pragmatically Excellent communication skills confident liaising with clients, engineers, and senior stakeholders Ambitious and growth-oriented you want to develop your career and grow with the business Commercially aware understanding project profitability, cost control, and client value Proactive and self-motivated able to work autonomously and take ownership Professional demeanor and strong customer service mindset Practical Requirements Full UK driving licence (essential regular site visits required) Willingness to travel across the Midlands and occasionally further afield Comfortable working on active construction sites and outdoor environments Flexible approach to working hours when project deadlines require Remuneration & Benefits Competitive salary up to £50,000 per annum (dependent on experience) Annual performance bonus based on individual and company performance Company car (suitable for site visits and client meetings) Laptop and mobile phone provided Company pension scheme 23 days annual leave + bank holidays (increasing with service) 6-month probation period with full support and regular reviews WHAT SUCCESS LOOKS LIKE In your first 6 months , you will: Successfully manage multiple projects through to completion Build strong relationships with clients, engineers, and suppliers Establish yourself as the go-to person for project delivery Implement improvements to project processes and documentation Within 12-18 months , you will: Take on leadership of project coordinators and administrators Begin managing and developing the engineering team Drive increased project profitability and delivery efficiency Be a trusted senior member of the management team Within 3 years , you will: Lead the entire project delivery function Manage a growing team as the business scales Shape company strategy and operational excellence TPBN1_UKTJ

Field Sales Representative £ 26,227.50 base salary (£40,000 OTE) + loyalty bonuses your effort deserves recognition! Monday to Friday 12pm - 8pm and weekends Commercial vehicle provided, full UK Driving License required 31 days holiday, private healthcare, health & wellbeing package, enhanced pension, career & life coaching, discounted gym membership, financial advice & support plus lots more excellent benefits WHO WE ARE At GoFibre were on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Northern England and Scotland, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. Were growing fast and we dont intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. Were always learning, and we thrive under pressure, because we support one another and have some laughs along the way. Were all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about Worklife balance and wellbeing. Sound like the kind of place you want to work? If so, read on Are you ready to be part our sales function? We're seeking dynamic Field Sales Executives who thrive on challenge, innovation and achieving our ambition. If you're passionate about sales and customers, then this opportunity is tailor-made for you. Join us in shaping the future of GoFibre! THE TEAM Join our dynamic and expanding field sales team, where you can elevate your sales career to the next level! As part of an energetic and supportive group, you'll be out in the field meeting with customers face-to-face, sharing and promoting our top-tier services. You'll have the opportunity to work across different locations, bringing our offerings directly to customers while enjoying the flexibility and independence of field-based work. WHATYOUWILLBEWORKINGON Carryoutdoor-to-doorsalesinareascoveredbyGoFibresnetwork Build and manage a strong pipeline of leads Consistentlyachieveandexceedindividualsalestargets Planyourdayeffectivelytomaximisecustomerinteractionsandsalesopportunities Holdhigh-quality,informativeconversationsaboutGoFibresproductsandservices Sellresponsiblyandtransparentlytohelpminimisecancellations Identifyopportunitiestoupsellorcross-sellbasedoncustomerneeds KeepsalesapplicationsandCRMtools(e.g.,PSI,HubSpot)uptodate Act as a local expertsharing insights on your area and competitor activities WHATYOUWILLBRINGTOTHEROLE A track record in exceeding sales targets, with support and coaching to help you grow Experienceincustomer-facingsalesroleslikedoor-to-door,retail,utilitiesorpromotions Resilience and a positive mindset to overcome rejection Acommitmenttodeliveringgreatserviceandbuildingstrongcustomerrelationships AfullUKdrivinglicence We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, were all part of the rich GoFibre family and were unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we cant wait to hear from you! TPBN1_UKTJ

Engineer Ocado Logistics - Tamworth Permanent- Competitive Salary on offer Why Ocado? Here at Ocado Logistics its our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same. About the role: We wouldnt be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience which means we now have an opportunity for an Engineer to join the team. Were seeking a proactive, adaptable Engineer who thrives in a fast-paced, ever-changing environment. This energetic, solution-focused individual will join our Engineering Operations team at CFC Dordon to drive performance, solve challenges, and lead by example. This is a role where no two days are the same. Youll lead by example, guiding the team through complex challenges while keeping our highly automated facility running at peak performance. You will work closely with Inbound, Outbound, and other support teams to optimise availability, reliability, and performance across the site and its MHE automation. The role operates on a Panama shift pattern to support our 24/7 operations and comes with a competitive salary and benefits package. What youll be doing: As a Multi-Skilled Engineer, you will take ownership of site engineering performance by: - Leading the response to reactive maintenance, diagnosing equipment breakdowns and implementing effective solutions - Supervising external contractors and ensuring work is completed to the highest standards - Collaborating with other departments to improve machine reliability across existing and new equipment - Developing and mentoring the engineering team, sharing knowledge and helping others grow their skills - Analysing performance and maintenance data to identify improvements and optimise MHE performance- - Planning, prioritising, and scheduling both planned and unplanned work - Carrying out and leading hands-on engineering maintenance activities across the CFC This is a role for someone who is reactive, proactive, and ready to take charge in a fast-moving, ever-changing environment. About you: Youre a confident, technical leader who can think on your feet, solve problems quickly, and inspire those around you. Youll bring: - Strong technical knowledge of automation hardware and software, supported by qualifications such as HNC Engineering, ONC, Engineering Degree, or Engineering Technician Apprenticeship - Electrical and/or mechanical skills, ideally gained in an FMCG or automated environment, to at least NVQ 3 level - Excellent analytical and problem-solving abilities - Strong verbal and written communication skills, able to impart knowledge effectively and lead teams - Good organisational skills, able to prioritise and manage multiple tasks in a dynamic environment - Knowledge of control systems is desirable What you can expect to receive in return: At Ocado we believe in a workplace where everyone feels valued and supported, so youll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. Clear progression paths available at all levels within our team. We've seen many individuals successfully advance from technical assistant to technician, then to engineer, and ultimately into management roles. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career. Pension Plan : Secure your future with our pension scheme, featuring up to 7% employer contribution matching. Financial Protection : We offer Income Protection and Life Insurance for financial security. Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being. Private Medical Cover : Rest easy with comprehensive private medical insurance. Generous Leave : Growing after 5 years, with an option to buy more. Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave. Share Schemes : Join exciting share plans to participate in our success. Lifestyle benefits : Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more. Shopping Perks : Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants. Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status TPBN1_UKTJ

Customer Service Advisor (Logistics / Operations Support) Hybrid West Midlands (Tipton) £26,500 per annum | Full-time | MondayFriday Commercial Recruitment is working with a well-established logistics business to recruit two experienced Customer Service Advisors to join a fast-paced, operationally critical team. This is not a typical call-centre role . Its busy, reactive, and requires people who can think on their feet, use common sense, and stay calm when things dont go to plan. The Role Youll be part of the team responsible for fixing issues when they arise and keeping customers informed. Day to day, youll be managing high volumes of emails and phone calls , liaising with customers, drivers, and internal operations teams to resolve delivery and collection issues. Expect: Around 3,000 emails per week across the team Circa 300 calls per day Enquiries ranging from ETA updates and booking amendments to driver issues and operational delays Taking ownership of problems and seeing them through to resolution When something goes wrong, youre the team that puts it right . Key Responsibilities Managing a shared customer service inbox Handling inbound and outbound calls professionally and efficiently Liaising with customers regarding collections, deliveries, delays, and changes Supporting drivers with day-to-day operational queries Working closely with Operations to resolve failed or delayed movements Accurately inputting and updating data on internal systems Investigating and responding to complaints Taking ownership of issues and ensuring timely outcomes General customer service administration and housekeeping Working Pattern Monday to Friday Initial 23 weeks training on site in Tipton Hybrid working thereafter (WFH), unless business needs require site attendance Mandatory monthly meeting on site (first Friday of every month) non-negotiable Shift options (post-training): 8am5pm 8.30am5.30pm 9am6pm 9.30am6.30pm 10am7pm What Were Looking For Previous experience in a busy customer service, logistics, transport, or operational environment Strong computer literacy and confidence using multiple systems Excellent communication skills written and verbal Calm under pressure with the ability to prioritise Practical, logical, and resilient Someone who takes responsibility rather than passing problems on If you need a script to follow for every call, this role wont suit you. If you enjoy problem-solving and staying in control when its busy it will. Salary £26,500 per annum TPBN1_UKTJ