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  • Operations Assistant
    Operations Assistant
    hace 2 meses
    Jornada completa
    London

    About Bayuti & Crowdtolive We’re building the future of Islamic finance. Bayuti and Crowdtolive are making homeownership and investing more accessible, transparent and aligned with Islamic principles. We’re a fast-moving fintech, and we’re looking for people who want to be part of building something meaningful: not just maintaining the status quo. The Role We’re looking for an unpaid Operations Assistant Intern to join our growing Operations team and help keep the business moving. This is a hands-on role for someone who is organised, curious, commercially minded and naturally gets things done. You’ll work across operations, customers, sales, compliance, marketing and product, making sure processes run smoothly, information is accurate and nothing falls through the cracks. You’ll be someone who sees a problem and thinks “I’ll sort it”. What you'll be doing • Support the day-to-day running of our operational processes and workflows, • Help manage customer and investor journeys from application through to completion, • Keep systems, records and operational data accurate and up to date, • Coordinate with Sales, Marketing, Product, Compliance and Finance to move cases forward, • Monitor outstanding actions and follow up with the right people to keep things moving, • Support customer and investor queries and ensure they receive timely, high-quality responses, • Identify process gaps, inefficiencies and recurring issues — and help fix them, • Prepare reports, trackers and operational updates for the wider team, • Support onboarding, documentation and administrative processes, • Help implement new tools, processes and ways of working as we scale, • Take ownership of ad-hoc operational projects and get them over the line What we're looking for You don't need years of experience. You need the right mindset. We're looking for someone who is: • Highly organised and detail-oriented, • A strong communicator who is comfortable working across teams, • Proactive, you don't wait to be told what to do, • Naturally curious and keen to understand how things work, • Comfortable working in a fast-moving startup environment, • Confident using systems, spreadsheets and technology, • Commercially aware and customer-focused, • Comfortable managing multiple priorities at once, • A problem solver who looks for solutions rather than excuses, • Reliable, accountable and willing to roll up their sleeves Experience in fintech, financial services, property, operations or customer-facing environments is a plus, but not essential. Why you'll love it here This isn't a role where you'll be stuck doing the same thing every day. We're growing quickly, which means you'll have the opportunity to learn, take ownership and make a real impact. You'll work closely with different teams, get exposure to how a fintech operates end-to-end and have a real voice in improving the way we work. If you like moving fast, solving problems and getting things done, you'll fit right in. We are open to both part time and full time candidates. Ready to build something different? If you're organised, curious, energetic and want to be part of a company that's changing the way people think about homeownership and investing, we'd love to hear from you.

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  • Food & Beverage Supervisor
    Food & Beverage Supervisor
    hace 6 horas
    £15.54 por hora
    Jornada completa
    Temple, London

    Job Ref: 13702 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: £15.54 per hour plus excellent benefits company and perks Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 29/10/2026 Closing date: 10/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Food & Beverage Supervisor in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As Food & Beverage Supervisor you will assist the Restaurant and Bars Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Joining the dedicated Food and Beverage department, you will: • Manage the team to ensure customer service standards are met and customer enquiries are dealt with, • Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service, • Deliver outstanding customer care, • Be responsible for the opening and closing of the Restaurant and Bar, • Take responsibility for stock taking, • Assist with recruiting and training employees, • Deliver the highest standards in service and presentation, • Assist with payroll, employee scheduling and administration About you? As an Apex Hotels Food and Beverage Supervisor, you will take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries and all with a smile and your infectious personality! When you start your new role with Apex Hotels, you will begin a 12 week structured learning and development programme. With this in mind, we are looking for a Food and Beverage Supervisor who: • Has previous experience in a food or beverage role, • Can deliver excellent standards, • Uses own initiative, • Has a customer service attitude, • Ideally has experience of supervisory training, • Holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested,Click Apply. We look forward to hearing from you. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Restaurant Floor Manager
    Restaurant Floor Manager
    hace 2 días
    £40000 anual
    Jornada completa
    London

    Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Floor Manager for to assists in coordinating all Front of House operations.We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one.You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £5,00 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

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  • Project Adminisitrator (FTC - January start)
    Project Adminisitrator (FTC - January start)
    hace 2 días
    Jornada completa
    South Kensington, London

    About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. This is a 12 Month Fixed Term Contract starting January 2027 based at our central London office Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Office Manager
    Office Manager
    hace 3 días
    Jornada completa
    London

    About the role Add-Olives Ltd is a growing food wholesaler and distributor specialising in Mediterranean foods, olives, nuts and other food products. We are looking for an experienced, proactive and technology-driven Office Operations & Systems Integration Manager to oversee our office operations, financial administration, customer service, import logistics and team management. The successful candidate will also lead the implementation of software integrations, automation and AI solutions to modernise our business processes, reduce manual administration and improve overall efficiency. Key responsibilities 1. Systems Integration, Automation, EDI & AI • Implement and manage software integrations, particularly between Sage 50, Microsoft 365 and our e-commerce website and external business systems., • Set up and manage EDI connections with customers and suppliers, including the electronic exchange of purchase orders, sales orders, invoices and other trading documents., • Introduce automated customer order processing, including email and PDF order recognition., • Implement automatic supplier invoice recognition (OCR) and processing., • Explore and introduce AI and automation tools to improve administration, reporting and business efficiency., • Identify opportunities to reduce manual data entry and streamline business processes. 2. Financial Administration & Credit Control • Manage customer credit control, overdue accounts and debt collection., • Oversee supplier invoices, purchase ledger and supplier statement reconciliations., • Set up and manage automated bank feeds and regular bank reconciliations., • Improve financial reporting, cash flow monitoring and accounting procedures. 3. Import Logistics & Purchasing Coordination • Arrange and coordinate imported goods transportation, including international shipments and deliveries., • Liaise with overseas suppliers, freight forwarders, shipping companies and customs agents., • Coordinate shipping schedules, transport documentation, customs clearance and delivery arrangements., • Monitor incoming shipments and resolve transport or delivery issues. 4. Customer Service & Office Management • Handle customer enquiries by telephone and email., • Oversee customer orders, order queries and general customer service., • Supervise and coordinate the office administration team., • Allocate responsibilities, monitor performance and improve working procedures., • Ensure efficient communication and smooth day-to-day office operations. Essential experience and skills • Proven experience in operations management or a similar senior business administration role., • Strong knowledge of Sage 50 and accounting processes., • Experience with credit control, purchase ledger, sales ledger and bank reconciliations., • Experience implementing software integrations and business automation., • Experience with EDI systems and electronic document exchange., • Excellent IT skills, particularly Microsoft 365 and Excel., • Experience supervising staff and managing operational processes., • Strong organisational, communication and problem-solving skills. Desirable: • Experience in food wholesale and hospitality distribution., • Experience in international logistics, imports and freight coordination., • Knowledge of OCR invoice recognition, ERP/CRM systems and AI tools., • Experience automating business processes and integrating accounting software with e-commerce platforms. The ideal candidate We are looking for someone who is commercially aware, independent, organised and forward-thinking. This is not simply an office administration position. We need someone who can take ownership of important business functions, manage customer and supplier relationships, improve existing systems, introduce modern technology and AI, supervise people and help drive the company's future growth. If you have the experience and ambition to make a real difference to a growing business, we would like to hear from you. To apply, please send your CV together with details of your relevant experience and salary expectations

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  • Restaurant Receptionist-Host
    Restaurant Receptionist-Host
    hace 4 días
    £14–£15 por hora
    Jornada completa
    London

    🐟 Experienced Restaurant Receptionist / Host – Fish! Borough Market 📍 Location: Borough Market, London Bridge 💷 £14–£15 per hour including tronc + additional monthly tronc bonus ⏰ 30-40 hours per week | Permanent position 📅 Flexible rota | Mix of single and double shifts | 2–3 days off per week 🌟 Love Hospitality? Join Our Fish! Family! Are you an experienced Restaurant Receptionist or Host who loves the buzz of a busy restaurant, enjoys meeting people and knows how to keep a busy reservations book running smoothly? Fish! Restaurant in Borough Market is looking for a confident, organised and enthusiastic Restaurant Receptionist / Host to join our friendly Front of House team! Located in the heart of London's iconic Borough Market, our busy seafood restaurant welcomes approximately 2,500 guests every week, with seating for 110 guests indoors and 45 on our terrace. We're looking for someone who thrives in a fast-paced environment, takes pride in delivering excellent customer service and can confidently manage a busy reception and reservations desk. ⚠️ Please note: This is not an entry-level position. Previous restaurant reception or hosting experience in a busy restaurant is essential. 🍽️ Your Role As our Restaurant Receptionist / Host, you'll be the first point of contact for our guests and play an important role in ensuring every service runs smoothly. Your responsibilities will include: • Warmly welcoming guests and creating a fantastic first impression, • Managing online, telephone and walk-in reservations, • Organising the reservations book and maximising table availability, • Coordinating table allocations and managing table turnover during busy services, • Handling large group bookings and special requests, • Responding professionally to guest enquiries by phone, email and in person, • Completing daily reception administration and updating menus, • Using reservation systems such as SevenRooms and OpenTable, • Working with Microsoft Word and Excel, • Completing daily opening and closing procedures, • Working closely with management and the Front of House team to deliver a seamless guest experience ⭐ What We're Looking For We're looking for someone who: • Has previous restaurant reception or hosting experience, ideally in a busy, high-volume restaurant, • Is confident managing reservations, table plans and busy services, • Understands table turnover and how to maximise restaurant capacity, • Has experience using SevenRooms and/or OpenTable, • Is confident using Microsoft Word, Excel and email, • Has excellent organisational and multitasking skills, • Is friendly, professional and confident communicating with guests, • Can remain calm, efficient and positive under pressure, • Is proactive, reliable and pays attention to detail, • Works well independently and as part of a team, • Has full flexibility to work weekdays, evenings and weekends according to our weekly rota Please note: Due to the nature of our business, we cannot offer fixed working days or shifts. 💙 What We Offer We believe in looking after our team and rewarding hard work! 💷 £14–£15 per hour, including tronc, depending on experience 💰 Additional monthly tronc bonus 💳 Monthly pay with early access to earned wages through Stream 💙 Employee Benefits Platform with access to a range of benefits and services 🩺 Bupa Health Cash Plan upon successful completion of probation 💷 Financial Advice & Wellbeing Support through our employee benefits platform 🍽️ Free staff meals and drinks while on duty 🥂 50% staff dining discount at our restaurants 👨‍👩‍👧‍👦 20% family dining discount 🎁 £500 Refer-a-Friend bonus 🌴 Holiday scheme, increasing with length of service 💼 Workplace pension scheme 📈 Internal career progression opportunities 🎓 Training and development to help you grow 🐟 A welcoming, supportive team in one of London's most vibrant food destinations! Right to Work All applicants must have the legal right to work in the UK and successfully complete the required Right to Work checks before starting employment. 🚀 Ready to Join Our Team? If you're an experienced Restaurant Receptionist or Host who loves hospitality, enjoys working with people and knows how to keep things running smoothly during a busy service, we'd love to hear from you! We look forward to welcoming you to the Fish! family! 💙

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 4 días
    £17–£19 por hora
    Jornada completa
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Night Hotel Receptionist - 4*
    Night Hotel Receptionist - 4*
    hace 5 días
    £12.71 por hora
    Jornada completa
    London

    Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Bar Supervisor
    Bar Supervisor
    hace 6 días
    Jornada completa
    London

    Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Named after the Greek god of the West wind - a soft gentle breeze - Zēphyr offers a casual dining affair inspired by Greek culture and a late-night bar downstairs. This high-volume restaurant is our most vibrant venue in the heart of Notting Hill with a talented team of amazing individuals who thrive in this busy environment. As Bar Supervisor, you are responsible for the day-to-day operation, organisation and performance of the bar within your venue. The role focuses on leading the bar team, maintaining exceptional standards at all times, and managing all bar and wine-related operations, including ordering, stock control, stock counts and MarketMan administration. You act as the key operational link between the bar team, the Restaurant Manager and the Bars & Beverages team. This is a development-focused position, designed to support your growth as the business evolves. As our Bar Supervisor, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. For the Bar Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Bar Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

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  • Restaurant Assistant Manager
    Restaurant Assistant Manager
    hace 13 días
    £40000 anual
    Jornada completa
    London

    Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

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  • Hospitality & Tourism Operations Apprentice
    Hospitality & Tourism Operations Apprentice
    hace 19 días
    £27000 anual
    Jornada completa
    London

    Hospitality & Tourism Operations Apprentice Location: London Salary: £27,000 per year Job Type: Full-Time Apprenticeship Working Pattern: Monday to Friday, with an allocated paid study day About the Role We are looking for a motivated individual to join our team as a Hospitality & Tourism Operations Apprentice. This is a paid apprenticeship opportunity combining practical workplace experience with university study in International Hospitality and Tourism Management. You’ll work across different areas of the business, gaining hands-on experience in hospitality operations, customer experience, administration, events, sales and business development while working towards your qualification. Key Responsibilities • Support the day-to-day running of hospitality and tourism operations, • Assist with bookings, reservations and customer enquiries, • Deliver a high standard of customer and guest service, • Support front office and general administrative duties, • Help coordinate events, meetings and hospitality activities, • Assist with sales, marketing and promotional campaigns, • Support social media and digital marketing activity, • Maintain customer, booking and operational records, • Assist managers with reports, budgets and basic financial administration, • Help identify opportunities to improve customer experience and business performance, • Work with different departments to ensure services run smoothly, • Support projects relating to tourism, hospitality and business development What You’ll Develop Throughout the apprenticeship you’ll gain practical experience in areas including: • Hospitality operations management, • Customer service and guest relations, • Sales and marketing, • Events management, • Business development, • Financial and commercial awareness, • Digital and social media marketing, • Revenue and performance monitoring, • Leadership and people management, • Project management Who We’re Looking For You don’t need previous hospitality management experience. We’re looking for someone who is: • Friendly, professional and confident communicating with people, • Organised and reliable, • Interested in hospitality, tourism, events or business, • Comfortable working as part of a team, • Willing to learn and take on responsibility, • Customer focused with good attention to detail, • Interested in developing into a future management position What You’ll Receive • £27,000 starting salary, • Full-time paid employment, • Allocated paid study time alongside your role, • Practical experience within the hospitality and tourism industry, • Support from your workplace manager and university, • Opportunities to develop across operations, events, customer experience and management, • Career progression into roles such as Hospitality Manager, Guest Relations Manager, Front Office Manager, Events Manager, Travel Administrator or Operations Manager This opportunity is ideal for someone who wants to earn a salary, gain meaningful industry experience and develop their hospitality and tourism management career while studying alongside their employment.

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  • Operations Manager
    Operations Manager
    hace 2 meses
    £25000–£26000 anual
    Jornada completa
    London

    Job Description: Finance & Short-Term Rental Operations Manager Location: London | Canary Wharf – Office Based Job Type: Full-Time Accommodation: Available in Canary Wharf About the Role The London Tenant is looking for an organised, numerically confident and proactive Finance & Short-Term Rental Operations Manager to join our growing property management company. The primary focus will be managing the day-to-day financial administration of our residential property portfolio, alongside overseeing approximately 8 short-term rental properties across Central London. This is a varied role suited to someone who is excellent with numbers, highly organised and confident taking ownership of their responsibilities. Key ResponsibilitiesFinance & Accounts – Primary • Complete monthly rent reconciliation across our property portfolio., • Monitor rent payments and follow up outstanding balances., • Maintain accurate tenant and financial records., • Reconcile invoices, expenses and property costs., • Prepare landlord, supplier and contractor payments., • Produce regular arrears and finance reports., • Set up utilities, council tax, broadband and accounts for new properties., • Assist with deposits and general financial administration. Short-Term Rentals • Manage approximately 8 short-term rental properties., • Manage Airbnb and Booking.com bookings and guest communication., • Monitor pricing, calendars and occupancy., • Coordinate cleaners, check-ins and check-outs., • Handle guest queries, complaints, refunds and claims., • Coordinate maintenance with our property management team., • Identify opportunities to improve occupancy and revenue. About You • Experience in finance, accounts, bookkeeping or financial administration., • Strong numerical ability and attention to detail., • Confident using Excel and Google Sheets., • Highly organised, proactive and able to work independently., • Excellent written and verbal communication., • Trustworthy and comfortable handling financial information., • Property, hospitality or short-term rental experience is advantageous., • Airbnb, Booking.com or Guesty experience is advantageous but not essential. What We Offer • Competitive salary based on experience., • Accommodation available in Canary Wharf., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy from day one. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a portfolio of over 100 residential portfolio across London alongside a collection of premium short-term rental properties. Work Location: In person – London | Canary Wharf

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