First line support jobs in Leeds - Page 2Create job alerts

We are working with a leading organisation in the building systems and engineering sector to recruit an experiencedSenior Automatic Door Technician to support and develop service engineering teams across multiple northern regions. Applicants must have hands-on experience as an Automatic Door Technician and knowledge of automatic sliding, swing, revolving and safety door systems. Approximately 40k dependant on experience. Training can be provided for supervisory duties. The successful candidate will play a key role in overseeing field-based technical teams, ensuring service delivery remains consistent, compliant, and customer-focused. You'll act as a mentor, auditor, trainer, and technical escalation point, with regular travel and close collaboration with regional offices. Key responsibilities included: Reviewing and assessing technician capability, performance, and working practices Carrying out structured audits covering HSQE, RAMS, PPE, vehicles, tools, plant, and stock Delivering formal and informal training Identifying skills gaps and creating tailored development plans Supporting technical escalations and providing expertise to service teams and offices Conducting site-based audits across multiple regions Assisting with estimating, office support, and operational tasks when required Supporting IT systems and digital tools used by field engineers Acting as first-line escalation for out-of-hours call-out activity on a rota basis Researching and proposing new training initiatives to add value to the business Maintaining strong communication between geographically spread teams The Senior Automatic Door Technician will require: Extensive hands-on experience as an Automatic Door Technician Proven technical knowledge of automatic sliding, swing, revolving and safety door systems Experience working withing the construction industry Proven background in coaching or training technical teams Confident delivering technical information clearly Self-motivated, organised, and comfortable working independently Professional, positive approach with excellent communication skills Full UK driving licence and flexibility to travel as required Benefits include: 25 days annual leave, plus bank holidays Paid Birthday Leave Life Assurance Scheme Cycle to Work Scheme Enhanced Maternity and Paternity Pay ...and more! If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply click 'Apply Now' to submit your application. We wish you the best of luck in your job search! TPBN1_UKTJ

Market Research Operations Manager Leeds £36-£38k per annum My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager to be based in their Leeds locations. The Fieldwork Operations Manager: manages Market Research Execs & Senior Execs capacity & responsibilities, ensuring best practices and continuity of projects, team leadership in Fieldwork Operations and cross team projects, you will receive & monitor facility bookings. You will coordinate the smooth running and management of all projects, creating projects & allocate/brief Execs to carry out to completion. Duries and Responsibilities will include - Ensure the team understand fieldwork best practice and can confidentially support project teams to develop first class, efficient and effective fieldwork briefs Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained Booking systems: Create/develop booking systems, ensure team are aware of correct use. Find alternative/more efficient ways to book equipment as required Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team. Develop a strong working relationship with maintenance suppliers alongside the facilities Coordinator. Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards - develop standards & processes and ensure they are being maintained Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice. Ensure that internal staffing is utilised where possible prior to booking of casual support Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team. Develop best practice/use. Monitor ongoing incentive costs vs spending and report. Scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement Participant experience: Develop and record best practice. Monitor and report on service satisfaction always looking to improve via the team Where appropriate, line manage junior members of the team, including holding regular one-to-ones, providing regular constructive feedback and setting, reviewing and supporting career plans and objectives Provide feedback to and coach other members of the team to help their development Ensure project team members and line reports are fully utilised and help them manage their time most effectively Build strong working relationships with other teams, and role model this to less experienced team members, helping them develop their skills via coaching and regular feedback Consistently demonstrate a solution-focused approach and proactively offer viable solutions to challenges If this exciting and challenging new role is for you please apply asap for immediate consideration TPBN1_UKTJ

Taylor Shaw - Great Food, Bright Futures At The Morley Academy within Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... As a Catering Supervisor proactively supervise catering teams on site as well as recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: Monday - Friday | 7:00am to 2.30pm | 35 Hours Per Week | Term Time Only Job ID: 5871 What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

A leading waste management company in Greater London seeks an IT Support Technician to be the first point of contact for IT issues. This role entails troubleshooting hardware/software issues, managing support requests, and supporting users in a Microsoft 365 environment. The ideal candidate should h

A leading developer platform is seeking a Developer Support Engineer to provide first-line technical support for developers. Applicants should have 2–4 years of experience in a technical support capacity, possess excellent problem-solving abilities, and be strong communicators.

The apprentice will provide first-line IT support to users, resolve technical issues, and prepare devices for onboarding. Applicants should have 5 GCSEs and some technical support knowledge. Join us for a chance to elevate your career with innovative projects and a supportive community.

A local government organization in the United Kingdom is seeking a Junior ICT Technician to deliver first-line technical support for end-users.

The role involves providing first line IT support to various stakeholders within the school environment.

Due to ongoing growth and increased service demand, they are seeking a proactive and customer-focused 1st Line Support Engineer to join their service desk team. THE 1ST LINE SUPPORT ENGINEER OPPORTUNITY. Act as the first point of contact for customer queries via phone, email, webchat and support por

A growing technology provider in Wakefield is seeking a motivated First Line Support Engineer to join their support team. The role involves being the first point of contact for customer issues across various hosted telephony products and broadband services. Ideal candidates will have experience in I

You will play an essential role in resolving IT issues, ensuring efficient operations, and providing support to end-users. A local government authority in the East Midlands is seeking a Junior ICT Technician to provide technical support and assist in maintaining IT infrastructure.

You will be responsible for providing first line support in maintaining and repairing laboratory instruments and equipment in a technologically advanced manner. Interface with IT team to ensure instruments are supported. This crucial position will be embedded within the laboratories to provide direc

This role is vital for providing prompt technical support and ensuring the smooth operation of IT systems. Responsibilities include assisting the council's ICT team and handling support for day-to-day operations across various end-users.

A recruitment agency is seeking a First Line Support Engineer in Milton Keynes. The role requires maintaining and repairing laboratory instruments, providing direct support to laboratory operators.

If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analys

The role focuses on first-line support for technical issues, ensuring efficient incident management and outstanding customer service. Ideal candidates will have strong troubleshooting skills and experience in a busy support environment. The position may require covering out-of-hours support on a rot

You will provide first-line support, diagnose technical issues, and maintain IT systems in a financial services environment. A leading recruitment agency is looking for an IT Support professional in London. If you possess experience in technical support and a proactive attitude towards problem-solvi

This full-time role involves providing high-quality, first-line IT support to staff. The organization offers a range of benefits including a generous holiday allowance, NHS pension, and health and wellbeing services, fostering a supportive and inclusive work environment.

A technology services company in the United Kingdom seeks an enthusiastic IT Support Analyst. Based in Salisbury with a hybrid setup, you'll provide efficient support to users, manage IT service tickets, and ensure asset management throughout its lifecycle.

The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment.

A global law firm is seeking a Finance Service Desk Analyst to provide first-line support to internal stakeholders and manage ticket resolution.

A respected technology company based in Brighton is seeking a proactive First Line Support Engineer. This role involves providing technical support, managing queries, and assisting with product testing. The ideal candidate will have technical qualifications and experience in support roles.

A leading UK IT service provider is seeking an ICT Associate based in Bathgate to offer first-line technical support across multiple sites. This role involves managing support requests, providing expert advice on IT best practices, and ensuring a positive user experience. Candidates should possess s

In this full-time, temporary role, you will be responsible for providing excellent customer service over phone, email, and social media while supporting administrative tasks related to parking services.

As a First Line Support Consultant at Pinewood. AI, youll be on the frontline of our customer experience building trust, driving clarity, and delivering outstanding support as customers use our global SaaS platform. As a Customer Support Consultant, you will be the first point of contact for our c

A leading IT support firm is seeking a Level One Engineer to provide first-level technical support.

A prominent NHS Trust in the UK is searching for highly motivated individuals to provide first line IT support within its Service Delivery Centre. Join a team dedicated to supporting healthcare with reliable IT solutions.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be d

We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to wo

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be d

This role is ideal for someone who thrives in a fast-paced, cloud-first environment and enjoys solving complex technical issues while still being actively involved in daily support operations. Support Microsoft Intune device enrolment, compliance policies and configuration profile management. Serve

Requirments of the 1st Line Support Engineer:Take calls and provide 1st Line support on the phoneDocumentationEscalations to 2nd LineAppications support- Training Provided The right 1st Line IT Support Engineer must have:Prior basic IT background Willingness to LearnThis is an excellent opprtunity f

Skilled Labourer / Industrial Cleaner - Scunthorpe?? Location: Scunthorpe?? Contract Type: Temporary to Permanent (12-week temp-to-perm)?? Shifts: 8-10 hours + overtime availableJoin a Busy Industrial Team in Scunthorpe!The Best Connection Scunthorpe is recruiting Industrial Cleaners / Labourers to

WHAT YOU WILL DO:Support the financial administration and accounting function of the charityMaintain accurate and up-to-date financial recordsProcess and reconcile income, including Gift AidProcess supplier invoices, expense claims, petty cash and other paymentsReconcile bank and nominal accountsSup

Cleaner - Booker WholesaleLocation: Bristol, Avon, BS5 7TJShift Hours: 10 hours hrs per week (Any 5 out of 7 days including weekends)Salary: Competitive Salary & BenefitsWe are looking for a Cleaner to take care of our branch and carry out cleaning and maintenance duties.Cleaning designated facility

Responsibilities of the Hardware Technician include:Provide comprehensive technical support for hardware, including end-to-end troubleshooting and device maintenanceSupport and maintain VPN ConnectionsAct as a technical point of contact for external clients, resolving hardware-related inquiries and

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen.We generate dispatchable, renewable power and create stable energy in an unce

The RoleHelping residents to remain as active and independent as possibleSupport residents with personal care and mealtimesHelping identify residents unique goals and implement personalised care pl.

Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Supp

We are committed to creating warm, supportive environments where residents receive outstanding care and staff feel valued and supported. As a Care Assistant, you will support residents with personal care and day-to-day activities, always encouraging independence where possible. Care and Support - Al

We are looking for an experienced 2nd Line Support Engineer to join a thriving MSP in a time of growth. In this position you will provide 2nd Line IT Support to my clients' growing customer base. Line support experience - preferably within an MSP environment.