Head of customer experience jobs in Bath - Page 3Create job alerts

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. You can work with customers to deliver excepti

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. CLT team effectiveness - Own the strategic cadence,

Search is looking for a Head of Digital Experience to lead the strategy and optimisation of the full digital customer journey. This role involves owning the end-to-end digital experience across various touchpoints, driving website and CRM optimisation, and implementing effective SEO and AI strategie

Borough Kitchen is seeking a Customer Service Manager to enhance their online customer experience in the UK. Ideal candidates will demonstrate strong retail or eCommerce experience, excellent communication skills, and a genuine passion for customer service and quality products.

Octopus Electric Vehicles is seeking an experienced leader to manage its Client Onboarding team in London on a full-time, hybrid basis. This role offers an exciting chance to contribute towards a sustainable future.

A competitive salary and various employee benefits are offered, including 35 days vacation and training opportunities. A prominent hotel chain in Bath is seeking a Head Housekeeper to lead the housekeeping team, ensuring exceptional cleanliness and guest satisfaction. This role includes managing bud

You will ensure customer needs are exceeded, providing fast service and managing customer accounts. Besides a vibrant workplace, Booker offers various benefits including discounts and a retirement savings plan. Booker Group plc seeks a Branch Assistant in Peterborough to support the Customer Service

The ideal candidate will have experience in office management and a proactive approach to problem-solving. Checkatrade is seeking a Workplace Experience Lead to oversee our London HQ and Lakeside office, ensuring a vibrant and productive workspace for employees. Checkatrade offers competitive salary

Successful candidates will have 5 years of relevant experience, a track record of process building, and a startup mentality. Fleek is seeking a People Ops & Workspace Manager based in London to take ownership of company operations, ensuring efficient payroll, benefits management, and an inspiring of

Care Concern Group is seeking a Head of Hospitality to oversee dining, cleanliness, and the overall resident experience across care homes in the UK. The position requires senior leadership experience in hospitality operations, a strong understanding of CQC standards, and exceptional communication sk

MBM Executive Travel Recruitment is seeking a Customer Experience Lead to shape and deliver an outstanding end-to-end customer journey for a London-based transport company. The ideal candidate will have strong experience in customer experience within transport or hospitality, with a focus on data-dr

A leading consumer brand in Greater London seeks a Head of Design to lead a multi-disciplinary team. This hands-on leadership role aims to enhance the digital customer experience across app and web platforms. Candidates should have experience in design leadership and managing product design teams.

We are looking for a Head of Experience Design to join On's newly formed AI Lab. We offer a dynamic, challenging and sportive environment that has been ranked as the ‘fastest growing sports company’ of its time. As a small team we are all required to contribute to every phase of ideation from re

Excellent team management and leadership skills with experience of managing a department of at least circa 30 staff. Ensure delivery of the design, installation, upgrading, operation, control, maintenance and effective use of the network, server, telephony and desktop infrastructures. Lead the team

The Head of Client Management - Employee Experience is the functional leader responsible for defining, embedding, and continuously improving the client management and client success discipline across Aon’s Employee Experience business. Head of Client Management - Employee Experience. Significant e

This role offers competitive benefits including up to 28 days of holiday and various health perks, creating a fulfilling work environment where personal expression is encouraged. A leading hospitality group in Greater London is seeking a Head Housekeeper to manage the housekeeping department. The id

We are seeking a dynamic and strategic leader to take on the role of Global Head of Pipeline Operations and Client Experience, a critical position responsible for ensuring operational excellence and delivering a seamless client experience across our global data management ecosystem. Head of Pipeline

The ideal candidate will have over 10 years of experience in solutions engineering or a related field, with a strong understanding of data collaboration and customer engagement. A leading technology company in Greater London is seeking a Director of Solutions Engineering. This role involves leading

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. This senior role requires over 10 years of experience in customer service and operational leadership. Ideal candidates will have a strong

As Head of Customer Marketing, you will drive Dentally’s growth by accelerating activation, deepening adoption, strengthening retention, and unlocking expansion across the UKI, Australia, New Zealand, and Canada. We’re innovators, relentless in our pursuit of customer success and push the bounda

As Head of Customer Service, you will take full ownership of the end‑to‑end customer journey, from onboarding through to retention and contract renewal. Trade Mastermind University Headquarters in Peterborough – the world's first dedicated university for trades – featuring a 300‑person eve

As our Head of Global Customer Service, you’ll be part of the Customer Service team working closely with brilliant people across the business. Global Strategy & Standards: Define the global customer service vision, frameworks, and operating standards to deliver a consistent, premium, and brand‑a

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you

A leading property development company in Greater London is seeking a Head of Customer Care to manage the customer service experience post-purchase. The ideal candidate will have leadership experience and excellent communication skills, with a passion for quality. The role offers competitive benefit

Whiddon is seeking an experienced Sales and Customer Service Manager to lead admissions and sales functions. This role is crucial for driving occupancy and exceptional customer experiences across Residential Aged Care, Home Care, and Retirement Living. The position offers a hybrid working model and

MTVH is looking for a Director of Leaseholder Services to provide strategic leadership for its leasehold and shared ownership services across a portfolio of 20,000 homes. The role demands substantial experience in leasehold management, a strong understanding of governance, and the ability to drive s

This role involves supervising front-of-house operations, mentoring the team, and ensuring exceptional customer service. Candidates should have supervisory experience in a fast-paced restaurant environment, excellent communication skills, and flexible availability, including weekends and late nights

We are seeking an exceptional Head of Customer Experience to join our senior leadership team, reporting to the Director of Communities & Customer Service. You will lead the organisation’s customer function across Contact Centre operations, customer engagement and complaints, feedback and insight,

Barchester Healthcare is looking for a Head of Benefits & Reward to develop and implement a market-leading total rewards strategy. This strategic role will enhance employee experience and retention, ensuring compliance across compensation and benefits. This position offers a unique opportunity to sh

A global risk management consultancy seeks a Global Head of Workplace Services accountable for delivering effective office support across its global network. Strong leadership experience in workplace services, operations, or facilities is essential.

The Head of Production leads the delivery of SWAMP’s most ambitious work—turning bold creative ideas into unforgettable, real-world experiences. We believe in innovation not imitation and use our immersive theatre-making skills to create truly unique experiences for some of the world's bravest b

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. Someone who likes to think outside the box, think omni-channel, be passionate about personalised experiences across digital, love reporting and storytelling, be passionate about data driven merchandising and paid

Digital Workforce is seeking a Head of Customer Success in UK Healthcare. This senior role focuses on managing a team of Account Directors and Customer Success Managers to drive retention and growth within the NHS customer base. The position offers a competitive salary of £120k – £160k per annum

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Ensure clear expectation setting with customers, outlining what is in‑scope and out‑of‑scope per contract and pro

Warrington Housing Association is seeking a Head of Housing & Customer Service to oversee housing management and customer engagement.

A leading experiential events agency in London is seeking a Head of Live to lead and evolve their live and experiential function. Flexibility in working hours and a commitment to inclusivity are key components of the work environment.

This is a fantastic opportunity for a Head of Production to work with big-name brands and some of the country’s most influential creative agencies. Experience managing a similarly sized team of operators is strongly preferred. Some of the associated responsibilities include:.

SoSafe, located in Greater London, is seeking an accomplished leader for their Developer Experience function. SoSafe offers flexible work hours, 33 vacation days, and various perks for full-time employees.

The ideal candidate will have 2-3 years of managerial experience, preferably in the hospitality sector, with extensive knowledge of cleaning techniques and safety procedures. A leading cruise line company is seeking a Housekeeping Manager to ensure high cleanliness standards and exceptional guest ex

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. An attractive salary ranging from £60,000 to £70,000 is offered, alongside the opportunity to shape an exceptional customer journey. This permanent full-time role involves overseeing custo

Trade Recruit is seeking a Head of Customer Service to lead and develop a high-performance team in Peterborough. This full-time office-based role involves overseeing the end-to-end customer journey, ensuring excellent service delivery, driving retention, and maximizing customer lifetime value. A sal

This full-time position involves preparing high-quality food, maintaining displays, and providing excellent customer service. Front Of House Assistant in Greater London.

Fortius Clinic in Greater London is looking for a Head of Customer Experience to lead and enhance the customer journey across all facilities. This role involves developing a high-level Customer Experience Strategy, improving Front of House and Concierge services, and building relationships with heal

Ideal candidates should have 7-10 years in technology sales, including 3-5 years of management experience. WinsAbove is seeking a Customer Success Manager to lead and develop a high-performing team responsible for strategic relationships. A passion for customer success and effective communication sk

A leading educational technology company in Greater London is seeking a Head of Customer Success to enhance customer outcomes. The ideal candidate has over 5 years in customer success roles, strong analytical abilities, and a proven track record of building high-performing teams. This position suppo

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. You will lead a team of ~100, shaping cust

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This is a unique opportunity to influence customer experience at a board level within a successful business. This high-impact role requires a proven track record in customer