Head of customer experience jobs in ChorleyCreate job alerts

Company Overview We are a leading provider of loft boarding and storage solutions, committed to delivering exceptional service and quality craftsmanship to our customers. As we continue to expand our operations, we are seeking a dedicated and experienced Assistant Installer to join our team. About the Role As an Assistant Installer, you will work alongside one of our experienced Head Installers, ensuring all installations are completed to the highest standards of quality, safety, and customer satisfaction. You will assist and help maintain the excellent reputation that Instaloft has built nationwide. Key Responsibilities Travel to local depot and customer homes within the local region. Assist in completing day to day installs on site. Assist in ensuring all loft boarding, loft ladders, insulation, and storage solutions are installed to company standards. Maintain a strong focus on health and safety compliance. You will be trained and mentored by an experienced installer. Deliver outstanding customer service and represent the Instaloft brand professionally. What Were Looking For Experience not essential. Excellent attention to detail and commitment to quality workmanship. Positive attitude with a proactive approach to problem-solving. Good communication and customer service skills. Full UK driving licence. Benefits Competitive Salary from £27,800 per annum Overtime available Company bonus scheme 31 days annual leave (incl. Bank Holidays) Pension?scheme Employee discount Uniform provided Employee Referral Scheme Opportunities for career growth and advancement.? Industry standard training and development programs to enhance skills and expertise.? Dynamic and collaborative work environment.? We are an equal opportunity employer and value diversity in our workforce.? Join our team and be part of an exciting journey towards revolutionising loft boarding solutions. If you have the skills, experience, and enthusiasm to excel in this role, we invite you to apply today. TPBN1_UKTJ

Based from: Remote / Home Based, UK Travel Required Full Time Type: Full time, Permanent Reporting to: Head of Strategic Partnerships Join Vernacare and make a meaningful difference At Vernacare, we proudly protect the safety and dignity of patients and healthcare professionals. As pioneers in sustainable healthcare manufacturing, we are committed to delivering innovative solutions, exceptional customer service and industry-leading environmental performance. Were looking for an experienced Tenders, Contracts Implementation Manager to join our Commercial team and play a pivotal role in securing and managing commercial opportunities across the UK and international healthcare markets. If you thrive on managing complex tenders, coordinating stakeholders and delivering high-quality submissions that win business, wed love to hear from you. About the Role As our Tenders, Contracts Implementation Manager, you will take ownership of the end-to-end tender and contract management process across the Vernacare Group. Working closely with senior stakeholders, you will manage tender opportunities from identification through to submission and post-award handover, ensuring every response is compliant, commercially robust and submitted to the highest standard. This is a highly visible role where youll collaborate with teams across Commercial, Regulatory, Quality, Supply Chain, Sustainability and Finance to help drive continued business growth. While this position is primarily remote, occasional travel to Vernacare locations and customer meetings will be required. Key Responsibilities: Manage the full tender lifecycle from opportunity assessment to submission. Lead the preparation, coordination and submission of tender responses, framework applications and pricing proposals. Maintain a forward-looking tender, contract and framework pipeline. Coordinate cross-functional input from internal subject matter experts. Conduct compliance and quality reviews to ensure submissions meet customer requirements. Maintain tender governance, document control, approval records and audit trails. Manage contract renewals, framework agreements and pricing obligations. Maintain a central register of contracts, frameworks and renewal dates. Develop and maintain a tender response library and reusable content repository. Monitor tender performance, submission outcomes and future resource planning. Support market access activities and new product introductions across the Group. Coach and support tender administration resources where required. What Were Looking For: In order to be successful as the next Tenders, Contract Implementation Manager, ideally youll have the following skills and experience: Essential Experience: Proven experience managing and submitting complex tenders and bids. Experience working within healthcare, public sector or other highly regulated industries. Strong understanding of tendering, contract administration and commercial processes. Experience coordinating multiple stakeholders and managing competing deadlines. Knowledge of electronic tender portals and document management processes. Experience maintaining contracts, frameworks or renewal registers. Demonstrable track record of supporting successful tender outcomes. Desirable Experience: Experience within MedTech, medical devices, healthcare consumables, pharmaceuticals or diagnostics. Knowledge of NHS Supply Chain, NHS frameworks or public procurement. Understanding of UK and Irish healthcare markets. Experience using CRM, SharePoint or contract management systems. Experience leading, coaching or developing tender professionals. Why Join Vernacare? This role supports our mission to protect the safety and dignity of patients and healthcare professionals, and contributes to our commitment to sustainable manufacturing and a resilient UK supply chain. Our organisation is built on strong values, including customer focus, accountability, recognition, and environmental and social wellbeing. We offer a competitive benefits package designed to support your wellbeing and reward your contributions: Life Insurance 4x salary 25 Days Annual Leave Bank Holidays Enhanced Sick Pay Scheme EV & Cycle to Work Salary Sacrifice Schemes Employee Assistance Programme includes 24/7 GP access Mental Health First Aiders Refer a Friend Scheme up to £1,000 Company Pension Scheme Quarterly Impact Awards up to £2,500 Manager Recognition Awards Be the driving force behind Vernacare and work with a company committed to sustainability and innovation. Apply today and be a catalyst for change at Vernacare.

Essential skills: \n \n \n Strong Knowledge Management experience within a law firm or professional services environment \n \n Experience delivering Knowledge Management projects or transformation \n \n Good understanding of legal knowledge, precedents and know-how \n \n Experience working with know

Stonewater is seeking an experienced and strategic Group Director of Customer Experience to lead the development and delivery of customer experience across the organisation. The Role As Group Director of Custo

Essential skills: \n \n \n Strong Knowledge Management experience within a law firm or professional services environment \n \n Experience delivering Knowledge Management projects or transformation \n \n Good understanding of legal knowledge, precedents and know-how \n \n Experience working with know

Essential skills: \n \n \n Strong Knowledge Management experience within a law firm or professional services environment \n \n Experience delivering Knowledge Management projects or transformation \n \n Good understanding of legal knowledge, precedents and know-how \n \n Experience working with know

As the Head of Customer Success, you will be the strategic, customer-centric engine and functional leader driving client value across an established enterprise base. Head of Customer Success | B2B SaaS - High-Growth InsurTech | UK(Hybrid) |£80. If a candidate thrives in a rapid-iteration, customer-

This is about leading the customer growth strategy, shaping commercial strategies and championing the voice of the customer which ul leads to customers choosing Krispy Kreme again and again…. Weekly doughnuts on us, plus 50% off doughnuts, 30% off drinks and 25% off Merch across our UK & Ireland K

As Group Director of Customer Experience, you will lead the strategic direction and operational delivery of customer experience across Stonewater’s services. This role offers the opportunity to influence customer strategy at organisational level, with decision-making authority across service desig

Reporting into the senior leadership team, you will take ownership of a customer service operation supporting a substantial volume of customer interactions across multiple channels, whilst creating a clear customer experience strategy that supports future growth. We are seeking an experienced custom

You have a comprehensive knowledge of UK regulatory laws and FCA Regulations with previous experience in Online Broking and a willingness to lead and mentor a small dedicated team of compliance professionals, ideally with some previous staff management experience. This position offers an excellent o

Proof of your right to work self-employed in the UK. Make sure you have your ID, driving license (for scooter and car drivers) and proof of right to work. We are providing people with access to thousands of different restaurants and cuisines, giving people the freedom to eat what they want, when the

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. Part of Compass Group UK&I, ESS is the Defence, Government,

Previous experience working in a fast paced leisure environment is essential, but your attitude, emotional intelligence, and natural leadership matter much more to us. You will assist with daily rotas, training, and inductions, using your experience to help your team members develop their own skills

As Team Leader at swim!, you’ll be part of the management team at your venue to deliver an exceptional customer experience every day. Retaining exist customers through high standards, quality lessons and customer service. Sales experience, ideally in a customer-service environment.

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver

You’ll create the perfect atmosphere in which our customers can have enlivening experiences and enjoy our famous pizza. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. You’ll get this at the end of each pay period, along with your n

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of ho

You’ll create the perfect atmosphere in which our customers can have enlivening experiences and enjoy our famous pizza. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. You’ll get this at the end of each pay period, along with your n

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver

If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you. Hundreds of brand discounts via the Village app. We are all about personality, genuine connections, and creating great experiences for our guests and each other.

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver

In McDonald’s we are passionate in delivering a 5 star customer experience every time. We offer working patterns on either a full or part time basis, with a variety of shifts available. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training wi

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver

Food and Drink purchased on or off shift at any Village Hotel. Financial wellbeing support via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, and your birthday off guaranteed. When the managers are out of the building, you are the one making the decisions, solving proble

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaner - Zero Hourss, you will hel

You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time. Vast experience in customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Wok

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Have had cleaning experience in a similar role, although this is not essential. As part of Compass you'll help to feed people, fuel progress an

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Here's an idea of what your shift pattern will be:. Working alongside our cleaning and facilities teams to keep environments safe and hygienic

You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and su

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver

Every week in this period, the best performing driver at Exeter gets a full tank of fuel for the following week, on us. Own van, 6 routes at the top rate of £205. Rent one of our vans for £110 a week.

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. As one of our dedicated Cleaners, you will help to deliver