Trabajos head of customer service en Loughton - Page 3Crear alertas

You'll be the single point of accountability for retention, expansion, and account health - leading a small team and working alongside our technical and catalogue colleagues to make sure every customer is growing, healthy, and likely to renew. Translate customer needs into clear inputs for product/t

Immediate Start Available Hybrid - Head of Service - Redbridge Council Salary: £400 Per Day Hours: 37 Hours Working Schedule: Monday to Friday Contract Length: 3 Month Contract Location: Lynton House, (Apply online only) High Road, Ilford, Greater London, IG1 1NY Job Details The role will

Head of Service Charges, Rent & Income – Norfolk Salary: £7200 Contract: Permanent Working Pattern: Full-time (37 hours) Location: Norfolk (Hybrid working available) An exciting opportunity has arisen with a forward-thinking and values-driven housing provider for a Head of Service Cha

This is a rare opportunity to join a thriving supported accommodation service for care leavers, already rated Outstanding by Ofsted, with clear ambitions for continued growth and expansion. Youll take full ownership of the service operationally, commercially, and strategically. The service is alrea

We have an exciting opportunity for a Head of Service Charges, Rent & Income toprovidestrategic leadership and operational oversight for our clients service charges, rent application and income collection activities. Head of Service Charges, Rent and Income. Oversee the setting, issuing, applying, r

Lead and develop a high-performing customer service and customer experience team. You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. This is a newly c

Reporting to the Director of Transformation, you will lead the customer excellence agenda across a complex, multi‑site operation, translating customer insight into actionable programmes that improve customer outcomes and drive measurable performance improvement. Freshminds has been retained by a l

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. This is a pivotal role, within on

As Deputy Head of Service, you will provide senior leadership across the. You will work closely with the Head of Service, Assistant Director and wider system partners to drive quality, performance and continuous improvement. Deputy Head of Service – Access & Duty.

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

This is a rare opportunity to join a thriving supported accommodation service for care leavers, already rated Outstanding by Ofsted, with clear ambitions for continued growth and expansion.

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. This role is based out of our Restaurant Support Centre in Central London, a minimum of 2 days per week in the RSC is required. With strong understanding of digital customer journeys, segmentation, personalizatio

The company fosters a collaborative environment, values diversity, and offers flexible remote work options, alongside a variety of benefits to ensure employee well-being and growth. This role involves driving customer retention and expansion, ensuring effective engagement between customers and the c

Extensive experience of setting/recommending service strategy or customer strategy or in setting a vision based on customer/operational insight in a related strategy field. Design and ensure that the service catalogue is up‑to‑date and accurately reflects Arqiva’s product and service offerings

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

Working alongside Delivery Leads, Heads of Service and partners, you will support the ongoing redesign of homelessness services and help deliver a more coordinated, resident‑focused approach. As Head of Service – Temporary Accommodation, you will provide senior leadership for Westminster’s TA

As Head of Customer Experience, you will lead the organisation’s customer strategy, ensuring services are accessible, responsive, compliant, and aligned with consumer standards. Join a forward-thinking housing provider as an experienced and strategic Head of Customer Experience, on a permanent bas

A fast-scaling consumer subscription startup in London is seeking a Customer Support Lead to build and scale their customer support function. This role offers the chance to influence commercial strategies, manage outsourced teams, and leverage AI tooling. The ideal candidate will have strong experie

Head of Service Operations (Service & Repairs). You will take full ownership of operational delivery, ensuring safe, reliable and high–quality service while driving efficiency, productivity, customer satisfaction and profitability. Head of Service Operations - Lift Servicing & Maintenance (London/

Cubitts KX Limited is looking for a passionate Head of Retail to lead operations across 18 stores in the UK. The role offers a competitive salary of £72,252 and various employee benefits. This permanent full-time role focuses on creating a customer-centric culture while managing store performance a

As the Head of Service for Safeguarding and Quality Assurance you will have lead responsibility for our workforce development and improvement agenda, quality assurance framework, and leading our independent chairs to effectively support practice and ensure the best outcomes for children and young pe

Soldo Italy is seeking a Digital Customer Community & Education Manager to enhance their B2B digital customer engagement strategy. The position offers flexibility with working from home options and a comprehensive benefits package including private healthcare and generous leave allowances. This role

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. You will build the Customer Success function from the ground up for a hig

Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery and reference‑led growth. Establish customer engagement standards across demos, training, go live and support. Proven record of building greenfield d

KFC Corporation is seeking a Head of Digital & Customer Loyalty in Central London. This role involves leading the UK digital strategy, transforming the customer journey, and overseeing CRM initiatives.

MARTENS is seeking a Head of Global Customer Service to lead the customer service strategy and enhance the consumer experience. The ideal candidate possesses deep knowledge of customer service operations, a proven record in leadership, and strong problem-solving skills. This pivotal role involves de

Act as the Voice of the Customer to the Product team to influence the roadmap. Malaysia’s leading cloud payroll solution serve thousands of paying customers globally. Recruit, mentor, and lead a high-performing team of Customer Success Managers.

A mobile-first employee experience platform is seeking a Head of Support to lead its global support function. The role involves managing a high-performing team, setting quality standards, and driving customer success while fostering operational excellence.

A leading educational technology company in Greater London is seeking a Head of Customer Success to enhance customer outcomes. The ideal candidate has over 5 years in customer success roles, strong analytical abilities, and a proven track record of building high-performing teams. This position suppo

Heart of England Co-operative Society is seeking a Customer Service Assistant in Nuneaton and Bedworth. Responsibilities include delivering customer service, maintaining product displays, and supporting store operations. This role offers a chance to build a career in retail with clear pathways to Te

In this hybrid role, you will lead a high-performing team of Business Analysts and Service Designers, driving operational excellence and commercial impact. Responsibilities include shaping service design practices, managing senior stakeholders, and delivering on customer experiences. Ideal candidate

Sunbelt Rentals UK & Ireland is looking for a Head of Customer Success to lead their contact center, focusing on strategic direction, operational execution, and customer journey optimization. This critical role blends human-centric service with AI, ensuring that each interaction is handled with empa

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

If you have senior operational leadership experience in utilities or infrastructure and want to take on a strategic role with real impact, this opportunity offers genuine scope to shape how services are delivered. Our client is a well-established operational services company delivering specialist pi

Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Enginee

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long‑term customer value. As a Customer Success Leader, you will lead a team of Customer Success Managers responsible for helping customers realise meaningful value from P

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This high-impact role requires a proven track record in customer service, collaboration with sales and technology, and a strong analytical mindset. Candidates should possess

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. This permanent full-time role involves overseeing customer services, compliance, and performance improvement within the social housing sector. An attractive salary ranging from £60,000 to �

Service Care Solutions is recruiting for a Head of Legal Services in the Essex region. The successful candidate will lead the Legal Services function, manage a legal team, and act as the Deputy Monitoring Officer. Office attendance is required two days per week.

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

A community-focused cooperative in the United Kingdom is seeking a Customer Service Assistant to support high standards of service in a busy store environment. Responsibilities include assisting customers, upholding store presentation, and engaging with the local community. The position offers compe

Warrington Housing Association is seeking a Head of Housing & Customer Service to oversee housing management and customer engagement. The successful candidate will lead a team to ensure effective service delivery while maintaining partnerships with key stakeholders. Join us to inspire excellence in

The Marlborough Head Pub in Greater London is seeking an Experienced Front of House Team Member to join our dynamic crew. In this role, you'll welcome guests, deliver exemplary service, and thrive in a lively atmosphere. We are passionate about providing a guest-first experience and offer clear path

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. This role is based out of our Restaurant Support Centre in Central London, a minimum of 2 days per week in the RSC is required. With strong understanding of digital customer journeys, segmentation, personalizatio

WinsAbove is seeking a Customer Success Manager to lead and develop a high-performing team responsible for strategic relationships. Ideal candidates should have 7-10 years in technology sales, including 3-5 years of management experience. A passion for customer success and effective communication sk

A global technology services leader seeks a Head of Service Adoption in Greater London to drive client adoption strategies in technology infrastructure services. The position offers a hybrid working model and is part of a diverse and inclusive workplace.