Head of customer service jobs in Morley - Page 2Crear alertas

A sustainable pet food company in the UK is looking for a Head of Customer Love Foundations to enhance customer experiences across markets. In this key role, you will manage a team of specialists, oversee operations, and drive improvement initiatives, ensuring alignment with company strategy. You wi

A background in bereavement services is not a core requirement as although bereavement services is a core focus of the role, there will be other areas of responsibility within the wider Climate, Energy and Greenspaces service. As our next Head of Service (bereavement), you will provide senior leader

SENCare Recruitment is currently working on behalf of a specialist therapy provision for children who have experienced trauma and / or abuse or have SEMH needs, that is seeking a Head of Service to work Mondays and Tuesdays (Permanent). Covering services for 2 days (Mon & Tue) per week as Head of Se

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery – ITIL V4, Dynamics, ServiceNow - £85,000 - £100,000 + 20-30% bonus. Head of Service Delivery – ITIL V4, Dyna

This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes. Head of Customer Contact - Repairs. With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their fam

A global technology firm in the UK is looking for a Head of Insights to lead their Insights function. This role involves setting standards and developing a team of analysts focused on providing high-quality insights to customers. The position also includes overseeing insight quality, expanding servi

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. Flexible working arrangements alongside a Stratford head office base.

In addition, the Head of Strategic Service Development, Pathways & Growth will have a high level of demonstrable senior management experience in operational and governance leadership to allow an understanding when developing or bidding for new services and ensure a seamless transition of services in

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

Reporting directly to the CIO, the Head of Service Delivery will take ownership of. IT is a critical enabler of frontline care, and service stability is essential to both staff and patients. Establish clear escalation paths and incident leadership during major service issues.

A leading hospitality brand is seeking a Head of Customer Value to shape loyalty and CRM programmes. This role requires managing strategies for customer acquisition and retention, focusing on customer lifetime value. The ideal candidate will have 8-10 years of experience in customer value management

Provide evidence of your experience of HR Operations and Systems (HRIS) including data and digital improvements including the implementation of new HR systems, innovation e. To ensure continuing improvement in how we deliver HR services at LFB, we are recruiting a Head of HR Operations and Systems.

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role. You will be responsible for shaping how

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. This position offers significant autonomy and influence in a rapidly ex

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. We’re a young startup, still in Day 1, and all our work is ahead of us.

Partner, Head Partner, of CDD, EDD and Customer Screening. Lead and inspire a specialist team of financial crime professionals, in the UK and India. Define and execute the financial crime strategy of the function, and across all service lines, ensuring alignment with the firm’s business objectives

A background in bereavement services is not a core requirement as although bereavement services is a core focus of the role, there will be other areas of responsibility within the wider Climate, Energy and Greenspaces service. As a Head of Service within the Climate, Energy and Green Spaces departme

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everyt

We’re looking for an exceptional Head of Service Delivery to lead multi-site operations, drive performance, and inspire our teams to deliver excellence every day. As Head of Service Delivery, you’ll hold full accountability for P&L, performance, safety, and compliance across several operational

The Head of IT Service Management (ITSM) will lead end-to-end service management for the Unity programme through Go-Live and into Business-as-Usual (BAU) across the Enterprise Operations Platform (EOP). Service Excellence: Own service availability and performance for the Unity (EOP) platform; establ

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. Referrals increase your chances of interviewing at ABR Talent l Customer Succe

A government rail organization seeks a Head of IT Service Management to lead IT services, ensuring robust, scalable solutions that meet strategic goals. This position offers competitive compensation of up to £89,600 and supports career development with extensive annual leave and pension contributio

A leading financial services company in the United Kingdom seeks a Senior Product Manager/Head of Product to enhance customer sales journeys. This role significantly impacts business growth and customer satisfaction. You will own the product strategy, lead cross-functional teams, and ensure the inte

A leading property development company in the United Kingdom is seeking a passionate Regional Head of Customer Care to lead their customer care function. The ideal candidate will have leadership experience in customer care, a strong understanding of NHBC standards, and excellent communication skills

Professional Services, Consulting, or People Science). At Culture Amp, we are incredibly proud of how our platform helps companies measure aspects of diversity and inclusion; particularly aspects beyond race and gender. You will serve as the final point of escalation and strategic partner for our la

A UK governmental agency is seeking a Head of Taxonomy in the Migration and Borders Group.

This hybrid role requires leading sales strategy and technical engagement with clients, focusing on retention and growth of the customer portfolio. A leading subscription management platform in the UK is seeking a Manager of Customer Solution Engineering. The company offers competitive compensation,

Join us to shape impactful public services in a dynamic environment.

Key responsibilities include aligning customer initiatives with business goals, implementing effective processes across CRM, and championing customer feedback to enhance product offerings. A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfac

Strong customer‑centric mindset, with a track record of improving customer journeys and operational performance. This role is responsible for the planning, execution and control of these critical functions, ensuring a high-quality, compliant and customer‑centric service. The Curve Group is a Rec

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

A leading construction company in the UK is seeking a Head of Customer Relations to join their Facilities Management team. This role involves leading customer growth and engagement strategies, building high-value relationships within the public and private sectors, and positioning the company as a t

The successful candidate will drive the adoption of advanced DevOps practices and manage both team leaders and individual contributors. This role requires a proven background in DevOps or related technologies and a strategic mindset to enhance customer success within a mission-driven tech environmen

In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target operating service levels for our customers and our landlords. This role is for an exceptional Head of Service to join our dynamic Tech Europe

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. As Head of Customer Experience & Operations, you’ll lead the s

A public sector IT organization in the United Kingdom seeks a Head of Technical Operations to lead its technical support and operational services. Candidates must have proven experience in IT services, excellent stakeholder management skills, and knowledge of ITIL and ISO standards. This remote role

A leading delivery service provider in Greater London is seeking a Head of Customer to lead the customer strategy and enhance the customer experience. Ideal applicants should have proven experience in a senior customer-success role, excellent communication skills, and a strong understanding of B2B c

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

As the Head of Customer Success, you will be based in London and will oversee our global customer success teams who are located in Sydney, Kuala Lumpur, Lisbon, and London. You will ensure that our clients receive unparalleled support and service, fostering a customer‑first culture throughout the

Commercial responsibility for trading and customer flow underpinned by deep understanding of customer behaviours and drivers of customer activity to improve customer conversion, funnel improvement, activation, and engagement. The Head of Customer Connections is a pivotal leadership role within Every

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. It automates the co

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. Our offices – Seequent operates from offices all over the world; as part of the Bentley Systems family. This role is responsible for

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructur

We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Role: Head of Service - Leisure and Culture. Deliver continuous service improvement, innovation and models of delivery that maximise impact, value

You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen product adoption, and strengthen long-term customer loyalty. We’re looking for the Head of Customer Education Content that is responsi

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

The Head of Strategic Service Development, Pathways and Growth is a senior leadership role within the Leeds GP Confederation Executive team, responsible for leading the strategic growth of the organisation through the identification, design, mobilisation and implementation of new services. Title: He