Dental TCO/administrator
1 month ago
Amersham
Primarily a treatment coordinator and reception role- this role has the potential to develop based on abilities of the candidate.
Working alongside the owner, manager and head nurse in an administration capacity.
TCO - Liaising between the clinician and the patient, booking appointments, discussing monies and payments, coordinating multidisciplinary treatments between clinicians. Corresponding with clinicians regarding treatment plans, clarifying patient questions. Presence at open days would be required.
Managing the referral dentists, ensuring that they receive correspondence from the treating clinician. Ensuring that CBCT are reported on. Ensuring referrals from the practice's clinicians to outside services are carried out. Ensuring all records are recorded and kept in an effective manner.
Administration
Reception duties, taking payments, answering emails, answering the phone, managing the clinicians appointment times and effective booking of the patients.
The practice is 3 years old and growing substantially, we are still building the right team. The perfect new team member would be concientious, hard working, able to use their own initiative, able to work within a team in harmony, confident, adaptable, lateral thinking and multitasking abilities.
Computer literacy compulsory - the I PAD is not a computer.
Working knowledge of software of excellence preferred.
Good command of the English Language essential.
Able to write emails in a professional manor with correct spelling and grammar essential.
The candidate should be able to relate to staff and patients of all ages and speak to them in a professional age appropriate manner.
Should be able to accept feedback from the the employer without taking it personally and understanding that positive and negative feedback is provided to improve the functioning of the overall business.
