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Property Manager position at PMS Managing Estates Location – Hybrid/Colchester Working Hours – 09:00 – 17:00 Monday - Friday Salary – Competitive About PMS: PMS Managing Estates Ltd is an award-winning Property Management Company across the East of England, managing leasehold and freehold properties. Based in our head office in Colchester, our close-knit team work together in a dynamic atmosphere and share the same passion for delivering quality customer service and adherence to industry regulations. If you are looking for a new opportunity in a customer focused role, and wish to be part of a thriving workplace, with opportunities to develop and grow, and be valued for your individual contributions, then this vacancy may be for you. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits: • 24 days’ annual leave + Bank Holidays., • Perkbox (which offers a range of discounts for shopping and services)., • EAP (Employee Assistance Programme) – Confidential Helpline that helps you navigate life challenges, adverse events, stress, and other issues that may impact your life., • Flexible working opportunities., • Family friendly environment., • Financial support towards personal development / training., • Real opportunities to grow and progress., • Recognition incentives., • Free parking., • Time in lieu policy., • Employee Referral Scheme Job Description: The role of Property Manager is responsible for the day to day management of an allocated portfolio of developments, providing efficient and accurate administration, and overseeing both contracted and cyclical maintenance. Key responsibilities and tasks include: • Providing outstanding levels of customer service, corresponding with directors, lessees, tenants, contractors and other professionals verbally and in writing., • Ensuring delivery of Property Management Services in accordance with Management Agreements, the Lease, ARMA standards and industry best practice., • Chair regular AGM and Directors meetings, presenting to directors and residents confidently and informatively, recording thorough and formal minutes to issue and action., • Produce service charge annual budgets, managing expenditure against budget throughout the financial year, for single schedule, multi-scheduled and mixed use buildings., • Ensure Health & Safety compliance is adhered to, implementing any general or fire risk assessment recommendations., • Process work orders through the property management system., • Develop effective Planned Preventative Maintenance (PPE) programmes as specified by the lease., • Carry out regular property inspections, attending site as and when circumstances require. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: • Residential service charge block management experience (desirable)., • ATPI or equivalent industry recognised qualification (desirable)., • Excellent administration and organisation skills., • Strong IT (Excel), numeracy and literacy skills., • Excellent verbal and written communication., • A methodical approach, taking responsibility for own work, while working as part of a team., • Excellent attention to detail. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit PMS on or our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number #LI-EJ1.

Join Spicerhaart, the UK’s largest independent estate agency group, and play a key role in shaping the future of our people. We are looking for a dynamic and inspiring Lettings Training Manager to lead our training initiatives and elevate performance across our lettings teams. This is an exciting opportunity for someone passionate about developing talent, delivering engaging training programmes, and driving a culture of continuous improvement. In this role, you will empower our colleagues with the knowledge, skills, and confidence they need to succeed in a high-performance environment, ensuring our teams consistently deliver exceptional service to landlords and tenants alike. If you thrive on motivating others, enjoy creating impactful learning experiences, and want to make a real difference within a growing and ambitious organisation, we’d love to hear from you Residential Lettings Training Manager Role Overview The role is responsible for designing and delivering effective, engaging training for all colleagues across Spicerhaart, aligned with the company’s vision and strategic goals. We recognise that continuous learning is essential to sustaining a high-performance culture, and that ineffective training or gaps in knowledge of processes and procedures can create significant risks to the business. What is on offer to you? • Based in our Head Office in Colchester, • Hybrid Working, • A basic salary of up to £35,000 per year (DOE), • Responsible for the design, development and delivery of training programmes within Spicerhaart to facilitate and improve performance in residential lettings, property management and customer experience., • Deliver Training Programmes for Spicerhaarts people to meet with all aspects of procedural compliance and legislative requirements, • Develop and maintain training manuals and documentation ensuring they reflect current company policy and legislative requirements, • Support other departments in their development and upkeep of Operations Manuals., • Review training materials ensuring activities provide learning that enables improved knowledge, skills and ability within Spicerhaart., • Maintain an up to date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials, ensuring delivery of effective training., • Keep up to date with best practice within Training and recommend implementation within the company where appropriate., • Assist in and cover other areas within the team / department and be able to provide cover as required., • Responsible for managing any systems training, identifying knowledge and skills gaps, • Design and implement training solutions specifically for Spicerhaart e.g blended learning, e-learning platforms., • Manage allocated training projects: designing and delivering appropriate solutions to standard, deadline and cost., • Ensure accurate training records are kept and forwarded to appropriate management, • Ideally CIPD qualification in Learning and Development or equivalent business experience including a minimum of 3 years in a related role within the property industry, preferably residential lettings or property management., • Experience of different learning platforms an advantage., • Inspirational and able to influence and motivate others, having a natural ability to bring the best out in people., • Excellent communication and presentation skills and be self-motivated, confident and flexible. Must possess an ability to work accurately and be well organised. If you’re ready to play a key role in shaping the future of our Residential Lettings division, we’d love to hear from you The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • We’ll need evidence of your right to work in the UK, in the form of:, • Proof of Address, • National Insurance, • Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace, and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.