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The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

Role: Head of Infrastructure and ServiceSalary: CompetitiveLocation: Ipswich (Hybrid - 3 days in office & up to twice per month travel to Glasgow)Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Op

A leading coffee company in Greater London is seeking a Head of Technical to oversee the coffee equipment function across wholesale. With over 5 years of experience in technical services, strong communication skills, and a valid UK driver’s license, this role is vital for supporting the company’

Ensure that the University properly discharges its responsibilities as the freeholder of a number of strategic commercial and residential properties in Bloomsbury and elsewhere and as landlord to a number of University of London federation members and other tenants. The Head of Property is a new rol

A growing facilities management organisation in the North West is seeking a Head of Service Delivery to enhance supplier performance and drive operational excellence. This high-impact leadership role requires proven experience in senior service delivery, particularly within PFI/PPP frameworks. This

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This role involves m

We are now looking for an experienced senior service designer, or design leader with experience of working on complex services or systems to join us as Head of Service Design to help transform these critical services for the future. This is a complex and challenging role that will see the re-design

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. CV and a cover letter explaining why you’re the perfect fit,

A local government organization in the United Kingdom is seeking a Head of Service for the Integrated Front Door and Emergency Duty Service. This is an opportunity to be at the forefront of enhancing child services and making a substantial impact.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practica

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services – from working collaborati

A global tech powerhouse in London is looking for a Head of Operations to oversee a complex contract spanning 9 sites and about 250 staff. The company offers a comprehensive benefits package including a contributory pension scheme and various discounts.

Leadership across multiple teams and service areas. Provide oversight, direction, and coordination across services. Ensure services are aligned, compliant and high performing.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. Head of Salesforce Field Service. Head of Salesforce Field Service (UK & Irelan

As Head of Service, you will play a. Ensure effective use of resources while maintaining high standards of service delivery. Head of Service – Safeguarding & Family Support.

This position requires on-site presence three times a week and a background operating at Head of Service level. The position offers competitive pay upwards of £450 per day. A local authority organization is seeking a Head of Housing for a three-month interim role in Greater Lincolnshire.

A local authority in London seeks an experienced Interim Head of Community Learning Disability Team (CLDT) to provide strategic leadership and oversee service delivery. The role involves leading multidisciplinary teams, managing budgets, and driving service transformation to enhance outcomes for adu

Due to a need to strengthen commercial control, contractor performance, and operational delivery, they are looking to appoint a Head of Service Delivery to take ownership of a key contract. Lead and develop internal teams across helpdesk, compliance, and procurementAct as a senior point of contact f

As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. We also oversee Release and Implementation Management, 24/7 Operations using advanced monitoring, and smooth onboarding of new services. We

A governmental agency in the UK is seeking a Head of Service Design to lead the transformation of critical services. The successful candidate will have extensive experience in service design and a track record of managing complex systems. This senior leadership position offers a chance to influence

A local government authority in the East Midlands seeks a Head of Service in Housing. Join a motivated Senior Management team and enjoy a healthy work/life balance, generous leave, and opportunities for professional development. This role involves leading operational areas and managing major project

Service Care Solutions are recruiting on behalf of a local authority in Suffolk for a Head of Finance to join the team on a permanent basis. Leading the closure of accounts, production of Statement of Accounts, and liaison with External Audit. Service Care Solutions also offers a £250 referral bonu

Contribute to the development of the GCS profession, share best practice, mentor junior external affairs professionals across government, and represent DWP in GCS networks. Lead, inspire and develop a team of specialists, fostering a culture of integration, resilience, and professional excellence. E

A local authority in Southend-on-Sea is looking for an experienced Head of Service for Safeguarding & Family Support. Candidates should have proven leadership experience in safeguarding and a track record of driving service improvement. This position offers a rate of £600 per day and requires on-si

A leading MSP is seeking a Head of Support Services to lead and scale a multi-tier IT support function. Candidates should have over 5 years of experience in IT service delivery and strong stakeholder management skills. The role involves overseeing service delivery, managing technical teams, and cham

Financial Management: Monitor profitability, cost of manufacturing and operational efficiency. The Global Head of EaaS will be responsible for scaling, industrializing and governing SSIM’s third party ETF manufacturing business across regions. Across the globe, institutional investors rely on us t

A multidisciplinary consultancy in Greater London is seeking an Associate Director & Lead Fire Engineer to create and lead a new Fire Engineering service line. This role offers a competitive six-figure salary, flexible working, and clear progression to Director. Ideal candidates have over 8 years of

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Get notified about new Head of Service Management jobs in.

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. This role will lead the global service management function, embedding ITIL-based practices, improving governance, and driving operational excellence through an offshore delivery model wit

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

A leading financial services provider based in Greater London is looking for a Manager for Service Management Strategy. This role involves shaping strategies to improve service resilience and technology transformation in the realm of Real-Time Payments. Candidates should have experience in technolog

We're recruiting for an experienced Head of Operations to support a major NHS organisation through a period of transformation and service stabilisation. Head of Operations - NHS (IT Outsourcing & Service Management). You will take ownership of day‑to‑day IT service operations, ensuring services

Own the budget for corporate IT service management and ServiceNow platform operations (licenses, services, tooling, and managed support if used). Serve as the executive point of contact for corporate service delivery, communicating service health, roadmap progress, risks, and business outcomes. Offi

A prominent healthcare organization in Greater London is seeking a Head of Service Management to lead service excellence across ITSM and IT Training. The successful candidate will drive strategy and improve service delivery within a complex healthcare environment. With extensive leadership experienc

A dedicated adoption service in the United Kingdom is looking for a proactive Personal Assistant (PA) to support the Head of Service.

The position offers a competitive salary of £54,000 - £58,000 with bonus potential and flexible hybrid working arrangements. A leading ERP SaaS provider seeks a Service Delivery / Customer Support Manager to enhance customer experience and lead the support team. Located in Grantham, this role emph

Northumberland County Council is seeking an exceptional Head of Service for Permanence, Achievement & Reunification to provide visionary leadership across our Cared for Children Teams, Care Leavers Service, Virtual School and Safeguarding in Education functions. As our new Head of Service, you will:

As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. Are you an experienced service charge finance leader ready to shape strategy at scale? This is a pivotal opportunity to lead and modernise a high-profile servi

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

DEIN NEUES UMFELD**Wir sind ein E-Commerce-Unternehmen und Spezialist für professionelle Zeltlösungen sowie Gartenprodukte – von Partyzelten und Gewächshäusern bis hin zu Weidezelten und industriellen Lagerhallen. Wir pflegen eine offene Kultur, lernen von- und miteinander und bieten zahlreich

Head of Service for Housing and Homelessness Prevention. You would be joining the Service at a pivotal point in its transformation journey, placing the needs of the people we serve at the heart of everything we do. Co-ordinate effective use of resources to ensure compliance with housing legislation

Head of Financial Services Research - Global Full Service Research Business London / hybrid c. Experienced in being part of a senior leadership team and comfortable having accountability for revenues, high-profile strategic initiatives, and a high-performing team. The current offer of this business

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

A recruitment agency is seeking a Head of Service for a strategic leadership role in Southeast England. This position involves overseeing various public protection services, ensuring compliance, and fostering relationships with key stakeholders. The selected candidate will manage budgets and service

We are seeking an experienced and influential Head of Service Delivery to lead the operational performance, service delivery functions and strategic development of our FM service model. We are seeking an experienced senior leader to step into our Head of Service Delivery role, driving high‑quality