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  • Front of House Team Member
    Front of House Team Member
    19 days ago
    Full-time
    Barking

    FRONT OF HOUSE TEAM MEMBER – FULL TIME Mutleys 📍 Full-Time Position 💷 Competitive Pay (depending on experience) Mutleys is looking for a friendly, energetic, and reliable Front of House Team Member to join our team. We're looking for someone who enjoys working with people, delivers excellent customer service, and can thrive in a fast-paced environment. Key Responsibilities: • Greeting and serving customers with a friendly attitude, • Taking customer orders in person and over the phone, • Processing cash and card payments using the EPOS system, • Handling customer enquiries professionally, • Maintaining a clean, organised, and welcoming front counter area, • Assisting with food packing and order preparation, • Carrying out daily cleaning and end-of-shift duties, • Supporting colleagues and covering other positions when required What We're Looking For: • Excellent customer service skills, • Good communication and teamwork abilities, • Reliable, punctual, and hardworking, • Ability to remain calm under pressure during busy periods, • Basic maths and cash-handling skills, • Previous customer service experience is preferred but not essential Why Join Mutleys ? • Friendly and supportive team environment, • Full training provided, • Staff discounts, • Opportunities for growth and development, • Be part of a fast-growing local business If you're enthusiastic, enjoy interacting with customers, and want to be part of a great team, we'd love to hear from you. To apply, send your CV along with a short message telling us why you'd be a great addition to the Mutleys team.

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  • BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs
    BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs
    1 month ago
    £30000 yearly
    Full-time
    Upminster

    Positive Signs is growing — and we are looking for an experienced, highly organised, and people-focused BSL / Deaf and Interpreting Services Coordinator to join our expanding in-house team. As a respected Deaf-led organisation, Positive Signs delivers high-quality BSL interpreting, Communication Support Workers (CSWs), Deaf Inclusion services, ClickBSL, and wider communication support solutions across the UK for individuals, businesses, and public sector organisations. This exciting role sits at the heart of our operations, coordinating services, supporting enquirers and clients, liaising with a huge number of BSL Interpreters and freelance professionals, in addition to allocating jobs to our in house team and ensuring bookings are delivered smoothly, professionally, and with a strong commitment to Deaf inclusion and accessibility. This is a fast-paced, varied, and rewarding position suited to someone who enjoys problem-solving, managing multiple priorities, and building strong working relationships with a wide range of people. We are looking for someone who: • Has excellent organisation and communication skills and is an all rounder, • Thrives in a busy, team-focused environment in a supportive team, • Is confident liaising with new and existing clients, interpreters, CSWs, freelancers, and all enquirers end to end, ensuring requirements are met and delivered on site or remotely, • Has a proactive, professional, and solutions-focused approach and able to prioritise each day, • Can manage multiple live bookings and changing priorities with accuracy and attention to detail, • Shares our passion for Deaf inclusion, accessibility, and high-quality service delivery across Positive Signs Essential: • Minimum BSL Level 3 Signature qualifications preferred, • Experience dealing with phone, SMS and emails, on booking systems, CRM platforms, scheduling tools, and calendars, • Strong IT and digital / video communication skills, • Excellent written English and communication skills, • Ability to work under pressure and manage all bookings from enquiry through to completion, • Strong attention to detail and organisational skills Previous experience within a Deaf-led, interpreting, accessibility, recruitment, education, social care, or support organisation would be a significant advantage. Why join Positive Signs? • Work within a respected and growing Deaf-led organisation, • Be part of exciting developments including our own development and community based services as well as our own VRS service, - ClickBSL, • Hybrid and flexible working opportunities available, • Opportunities for career progression and further BSL development, • Full-time and part-time opportunities considered, • Combination of Upminster or Writtle ( Essex ) office-based meetings and work from home, • Support meaningful Deaf-led and community-based projects, • Join an ambitious, supportive, and forward-thinking team, • Salary negotiable depending on experience We strongly encourage experienced and committed to applications, All interviews will be BSL / English friendly at Upminster office, after a phone / video chat Ready to join us? Do you meet the criteria above ? Job Types: Full-time, Part-time, Permanent, Graduate Benefits: • Language training provided, • Private medical insurance, • Work from home Work Location: Hybrid remote plus in Upminster RM14 2UN

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