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Millennium Hotels and Resorts are looking for an HR Manager who will play a key role in providing support across the department while managing the day-to-day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment & retention, training & development and well-being. Based at the Copthorne Hotel Newcastle and responsible for the Millennium Hotel Glasgow and the Copthorne Hotel Aberdeen, as an HR Manager, you will build and maintain trusted relationships with key stakeholders, providing sound and expert advice. This is a perfect position for someone looking for a unique place to work with people who help create life-long memories. HR Manager responsibilities: • Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases, • Have strong Scottish employment law knowledge and be able to train the Heads of Department on policies, procedures and best practices., • Assist Managers with recruitment needs ensuring the best on boarding experience for new starters, • Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands., • Organise and promote employee engagement initiatives throughout your business areas, • Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work-experience placements and external talent acquisition partnerships., • To keep up to date with best practice, personal development and legislation, • Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise., • Support in the effective communication strategy for employees., • Drive the employee lifecycle; recruitment experience, on-boarding journey, performance reviews, development & succession, exit interview support. The ideal candidate for this position will have the following experience and qualifications: • Proven experience in Human Resources management, • Strong leadership skills with the ability to inspire and develop a high-performing team., • Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization., • Thorough knowledge of employment laws, regulations, and best practices., • Exceptional problem-solving and decision-making abilities., • Collaborating with peers across a matrix HR structure In return we offer: • HOD Bonus, • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

Join Our Dynamic Team as an HR Business Partner in Newcastle! Are you an accomplished HR professional ready to make a strategic impact in the vibrant heart of the North East? We are seeking a proactive and commercially-minded Human Resources Business Partner (HRBP) to join our rapidly growing organisation in Newcastle upon Tyne. If you're passionate about aligning people strategy with business goals and thrive in a fast-paced environment, this is your chance to shine! Key Responsibilities As our HRBP, you will be a trusted advisor, working closely with senior leadership to drive organisational performance and foster a positive, high-achieving culture. Your responsibilities will include: • Strategic Partnering: Translating business objectives into effective HR strategies and initiatives., • Talent Management: Leading performance management cycles, talent reviews, succession planning, and development initiatives., • Change Management: Supporting the business through organisational change, restructures, and transformations., • Employee Relations: Coaching and guiding managers on complex employee relations issues, ensuring compliance and best practice., • Organisational Development: Identifying and implementing OD interventions to improve efficiency and employee engagement., • Reward & Recognition: Collaborating on compensation and benefits strategies to attract and retain top talent. What We Are Looking For • Proven Experience: Significant experience as an HR Business Partner or Senior HR Advisor, ideally within a fast-moving commercial sector., • Qualifications: CIPD Level 5/7 qualification or equivalent demonstrable experience., • Expert Knowledge: A deep understanding of UK employment law and HR best practice., • Commercial Acumen: The ability to understand financial drivers and how HR strategy supports commercial success., • The Right Attitude: A proactive, collaborative, and resilient approach with excellent communication and influencing skills., • Location: Based in or easily commutable to our Newcastle upon Tyne office. What We Offer • £55,000 - £65,000 basic salary, • Excellent Benefits Package, • Career Growth: Significant opportunities for professional development and career progression within a supportive and ambitious company., • A Fantastic Location: Work in a dynamic city known for its friendly culture, stunning architecture, and vibrant social scene!

Company Description For over 28 years, Version 1 has partnered with leading global brands to deliver digital, cloud, and enterprise application solutions that drive business success. We are proud to be recognised as: • Oracle Innovation Partner of the Year 2023 (EMEA), • Microsoft Global Partner of the Year (Modernising Applications), • AWS Collaboration Partner of the Year (EMEA), • One of the Best Workplaces for Women in the UK & Ireland (2023) With 3,500+ people and revenues exceeding €347m/£302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. Job Description Oracle Delivery Director Take the Lead in Oracle Cloud Transformation Are you ready to step into a role where you’ll have real ownership, influence, and impact? At Version 1, we’re looking for an Oracle Delivery Director to drive forward our Public Sector Oracle Cloud (ERP, HCM, EPM) portfolio – and we want someone who thrives on challenge, leadership, and customer success. This isn’t just another senior role. It’s an opportunity to: ✅ Own a portfolio – Take accountability for a multi-million-pound P&L, shaping and driving success across a diverse customer base. ✅ Lead with impact – Inspire and empower a high-performing team of Oracle specialists across the UK, Ireland, and India. ✅ Shape transformation – Deliver cutting-edge Finance, Supply Chain, and HR solutions that truly change the way organisations work. ✅ Grow commercially – Work hand-in-hand with our commercial teams to design compelling propositions that fuel practice growth. ✅ Be part of something bigger – Join an award-winning Oracle Partner with over 700 dedicated Oracle experts worldwide, recognised for innovation, excellence, and people-first culture. We know the future of cloud delivery is about more than just technology – it’s about people, outcomes, and leadership. That’s why we’re looking for someone with the vision, commercial acumen, and passion for customer success to help us scale to the next level. If you’re ready to take the reins of a growing Oracle Cloud portfolio, shape transformation in the public sector, and build your future as a senior leader in a values-driven organisation, this is your moment. Lead. Inspire. Deliver. Transform. Join Version 1 as our next Oracle Delivery Director. Job Description What You’ll Do As Oracle Delivery Director, you’ll own three key areas of responsibility: Customer Delivery • Full accountability for the end-to-end delivery of Oracle Cloud programmes across ERP, HCM, and EPM., • Engage directly with senior stakeholders, leading Steering Groups and ensuring customers remain at the heart of everything we do., • Drive outcomes that balance transformational ambition with real-world delivery. Commercial Growth • Own and manage your P&L, with accountability for portfolio success (typically £/€500k–£/€3m+)., • Partner with commercial colleagues to design compelling propositions that win new opportunities and fuel growth., • Shape and influence major proposals, ensuring customer-first outcomes. People Leadership • Lead and inspire a diverse, talented delivery team across the UK, Ireland, and India., • Foster a culture of excellence, collaboration, and continuous learning., • Ensure teams remain at the forefront of Oracle Cloud innovation, methodologies, and accelerators. Qualifications What We’re Looking For We’re not just seeking Oracle experts – we’re seeking leaders. • Proven track record overseeing multi-million-pound portfolios or programmes., • Experience engaging at C-level and delivering transformational change in Finance and/or HR systems., • Strong commercial acumen and confidence managing P&L., • An inspiring leader who can drive performance, ask tough questions, and bring people together to deliver the right solutions., • Passion for customer success and the ability to balance strategic vision with hands-on delivery. What’s In It for You? • A senior, high-impact role with real ownership and influence., • The opportunity to shape transformation across the public sector., • Career progression into senior practice leadership roles at Version 1., • A chance to work with cutting-edge Oracle Cloud technology across diverse industries., • Be part of a culture where integrity, customer success, and excellence are more than values – they’re how we work every day. Ready to lead? If you’re passionate about delivery excellence, commercial growth, and inspiring high-performing teams, join us as our next Oracle Delivery Director and help shape the future of Oracle Cloud transformation. Apply now and take the next step in your leadership journey. Additional Information Why Version 1? • Strong career progression & mentorship through our Strength in Balance and leadership programmes, including quarterly Pathways Career Development reviews., • Significant training budget for certifications and further education., • Version 1 Annual Excellence Awards & Call-Out recognition platform celebrating achievement., • Moments that matter & enhanced maternity/paternity leave policies to support your journey., • Active ESG & CSR initiatives, allowing you to give back through fundraising, volunteering, and diversity, inclusion & belonging programmes. Benefits Include: • Quarterly performance-related profit share, • Hybrid / Remote working flexibility, • Pension, private healthcare, life assurance cover, • Certified Great Place to Work for 10+ years running This is hybrid based with occasional travel to your nearest base office. Ashley Billington, Head of Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM) +447840839370 We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Regional H&S Consultant Location: Various locations Salary: Up to £50,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering Businesses At Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities: • Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., • Policy Mastery: Create and implement advanced H&S policies that set clients up for success., • Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., • Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., • Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience., • Professional Membership: Cert IOSH or actively working toward Chartered status., • People Skills: Exceptional communication and relationship-building abilities., • Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here., • Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!

Remunerated at £14,857 per annum for circa 1 day per month, and based at Maritime House, Tyne Dock, South Shields, NE34 9PT. This is a public appointment made by the Secretary of State for Transport with a three-year tenure and the potential for renewal. Welcome to the Port of Tyne, and thank you for your interest in joining our Board as a Non-executive Director. As the largest UK trust port, we are an independent statutory body governed by our own unique local legislation. Playing a significant role in the UK economy and infrastructure, our primary duty is to manage, maintain, develop and improve the Port for the benefit of an increasingly wide stakeholder community. We are also the custodian and steward of the River Tyne. We also take our responsibility to the community seriously and play an active role in the region. In 2024, we added £680m to the GVA of the regional economy of the North East and supported 12,000 jobs. We also host the UK’s first maritime Innovation Hub, and our next phase of development will see the Port underlining the role of the Hub as an engine for true sector growth and change. The Port has undergone a sustained programme of diversification, development and investment in recent years to ensure its future as a vibrant, sustainable business, able to respond to changing customer needs. Our long term strategy, Tyne 2050, is fully aligned with the national strategy, Maritime 2050, and the North East Economic Plan, which focuses on the development of long-term commercial sustainability and growth through technology innovation and customer partnerships. With a number of experienced Board Members approaching the end of their terms, we are now seeking three new Non-executive Directors to join us and support the business in meeting its strategic and investment priorities. Our compact Board is collegiate and inclusive, offering a diverse, dynamic and fast-paced setting in which to contribute. Sound judgement, personal presence and strong team working abilities will be essential. We are especially interested in strengthening our team across the following areas: • senior operational finance and commercial skills gained in a large global engineering or related organisation;, • senior operational experience gained in transport, logistics or process automation – as part of this, we are interested in people who can offer expertise in health & safety in environments characterised by similar risks;, • external stakeholder management;, • emerging technologies and AI;, • experience of HR, The closing date for applications is 17:00, Monday 8th December 2025. We welcome applications from all sections of the community. We value diversity and appoint on merit. Applications will be considered under the Disability Confident scheme.

Closing date: 28-11-2025 Customer Team Leader Location: Marine Avenue, Whitley Bay, NE26 1LY Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected - Make sure that the store remains safe, legal, and fully operational - Manage diligence checks and stock accuracy to make shopping a great experience for our customers - Support your store manager by deputising when they’re not working and delivering a variety of HR processes - Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback - Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have - A genuine care for the needs of customers and members - The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor - Great people skills, with the ability to build positive relationships with customers and colleagues - Strong organisational and problem-solving skills - A desire to learn, grow and develop your leadership skills - The flexibility to work a range of different shifts Why Co-op? - Full, paid training and dedicated support for your personal development and career progression - 30% discount on all Co-op products in-store plus 10% discounts on all other brands - A pension scheme with up to 10% employer contributions - Wagestream– a money management app giving you access to a percentage of your pay as you earn it - 36 days of holiday (including bank holidays, pro rata for part time colleagues) - Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations - 24/7 employee assistance service - Rotas shared three weeks in advance and accessible on your phone - Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. #3

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

HR Advisor – A Fresh Take on HR Consulting £35,000 - £40,000 per annum On-site and client-facing - Lincolnshire Are you an experienced HR Advisor ready to take your skills beyond one company? This is your chance to work with a diverse range of clients, helping shape workplaces across industries - no two days will ever be the same. As HR Advisor, you'll be the trusted HR partner for multiple organisat...

Learning & Development Officer 12-Month Contract Location: Hybrid, with offices across Devon and Somerset Salary: £29,000 - £32,500 per annum We are seeking a Learning & Development Officer to join a highly respected professional services firm on a 12-month maternity cover contract (February 2026 February 2027, with potential extension). This is an exciting opportunity to work for an award-winning,...

Job Posting: Bank Nurse (RGN/RMN) - Zero Hours Contract Position:Bank Nurse (Flexible, Zero-Hours Contract) Pay Rate:21.50/hr Are you a Registered Nurse looking for ultimate flexibility and variety in your career? We are a leading healthcare recruitment agency, partnering with a portfolio of well-established, reputable care homes across the region. Our clients are dedicated to providing exceptional cl...

Water Safety Consultant - an exciting role with a great company, fantastic team, and excellent package, where you can truly make a difference in health and safety. We are looking for a Water SuDs Safety Expert to provide advice on water safety and leisure environments, including SuDS (Sustainable Urban Drainage Systems). This role may suit someone with experience as a Drainage Engineer, SuDS Engine...

Closing date: 28-11-2025 Customer Team Leader Location: Marine Avenue, Whitley Bay, NE26 1LY Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shifts Why Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone