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Team Member Bar Have you got a passion for creating awesome experiences? We’re looking for friendly, motivated people to join our team as a Bar Team Member. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level. As a Team Member in our bar, your main responsibilities will be to serve food and drink efficiently and stylishly, and create a positive experience for our customers. If you like getting the party started, you might just be our next Rising Star. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where “live in” accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Team work Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop yourself. Seek feedback and invest time in personal development. Supervise, train and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunities to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment from others by using your own knowledge. Act as a role model. Analysing and decision-making Understand information quickly and accurately. Resolve problems using current guidelines. Be able to work independently and know when to escalate issues Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.00 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
ALBERT'S SCHLOSS LONDON Chef de Partie, Albert's Schloss London Salary: £14.50 per hour + TRONC Albert’s Schloss resides in the heart of London on Shaftesbury Avenue, taking over the former Rainforest Café site. Influenced by our travels across Alpine Europe; expect a Bavarian Bier Palace, Alpine-themed Cook Haus, and seven days of showtime. The stunning 18,000 square foot space in the heart of the West End will be our fourth Albert’s Schloss in the UK, part of the Mission Mars Group. With four bars measuring over 45 metres in length, 500 covers for Cook Haus dining, in Haus Bakery, Ludwigs Tavern and an impressive stage that will offer totally unique entertainment. We’re looking for someone to join us as a Chef de Partie for our Albert’s Schloss London. We need superstars who have worked in a Chef de Partie role previously, & who are passionate about hospitality and delivering a world class service to our guests. Who we need · Previous experience in a Chef de Partie role in a fast paced kitchen · Someone who has a genuine love for cooking · Who loves a challenge and thrives on building an energised and engaged team · A desire to go above and beyond and prepare our food with love · Experience working in a busy, fresh food kitchen is essential · A team player with plenty of energy and stamina · Who enjoys working as part of a tight knit team Rewards for your hard work · Base rate of £14.50 per hour + TRONC · 50% off at all Mission Mars Venues for you and friends which, with our Rudy’s Pizza growing in London means half price pizza! · Invites to big events including our annual Christmas Party & Awards and Summer BBQ · 24/7 access to free, confidential and specialist mental health/well-being support. · An independent culture where your ideas matter. Who we are Albert’s Schloss is part of the Mission Mars Group, and we currently operate Albert’s Schloss in Manchester, Birmingham and Liverpool, as well as Albert’s Schenke, Albert Hall, and Rudy’s Pizza Napoletana, employing 1300 colleagues. We have been rated as a 'World Class' place to work by Best Companies in 2024 and placed in the Top 10 Hospitality Employers in the UK in 2023. We believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? As a Chef de Partie you are responsible for supporting the Head and Sous chef in a busy kitchen, delivering consistently high-quality food for our guests. Your will provide courteous, professional, efficient and flexible service to guest and colleagues and deliver Clays operational standards. We are looking for a self-driven individual that strives for excellence with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - Assist the Sous Chef in the daily running of the Kitchen - To be able to run all sections in our busy kitchen - To ensure food is prepared and cooked to our high standard at all times - Ensure dishes are served within our execution times without exception - To offer training and support to junior colleagues - To organise Junior colleagues and kitchen support colleagues with daily job lists - Be able to stay claim in a busy kitchen with multiple orders being sent together - Must be a good communication skills with both kitchen colleagues and front of house colleagues - Ensure that Alert65 platform is filled out daily and that all colleagues are following food safety rules. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Excellent culinary catering talent - Culinary Degree or with minimum 3 years experience in a similar role - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive annual base salary £26,000, as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
ALBERT'S SCHLOSS LONDON Commis Chef, Albert's Schloss London Salary: up to £13.75 + tronc Albert’s Schloss will reside in the heart of London on Shaftesbury Avenue, taking over the former Rainforest Café site. Influenced by our travels across Alpine Europe; expect a Bavarian Bier Palace, Alpine-themed Cook Haus, and seven days of showtime. The stunning 18,000 square foot space in the heart of the West End will be our fourth Albert’s Schloss in the UK, part of the Mission Mars Group. With four bars measuring over 45 metres in length, 500 covers for Cook Haus dining, in Haus Bakery, Ludwigs Tavern and an impressive stage that will offer totally unique entertainment. We’re looking for someone to join us as a Commis Chef for our Albert’s Schloss London. We need superstars who have worked in a Commis Chef or similar type of role previously, & who are passionate about hospitality and delivering a world class service to our guests. ** Who we need** · Previous experience in a fast paced kitchen environment · Someone who has a genuine love for cooking · Who loves a challenge and thrives on building an energised and engaged team · A desire to go above and beyond and prepare our food with love · Experience working in a busy, fresh food kitchen is essential · A team player with plenty of energy and stamina · Who enjoys working as part of a tight knit team ** Rewards for your hard work** · Base pay of £13.75 per hour + TRONC · 50% off at all Mission Mars Venues for you and friends which, with our Rudy’s Pizza growing in London means half price pizza! · Invites to big events including our annual Christmas Party & Awards and Summer BBQ · 24/7 access to free, confidential and specialist mental health/well-being support. · An independent culture where your ideas matter. ** Who we are** Albert’s Schloss is part of the Mission Mars Group, and we currently operate Albert’s Schloss in Manchester, Birmingham and Liverpool, as well as Albert’s Schenke, Albert Hall, and Rudy’s Pizza Napoletana, employing 1300 colleagues. We have been rated as an ‘Outstanding’ place to work for the last four years by Best Companies and placed in the Top 10 Hospitality Employers in the UK in 2023. We believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Team Member Bar Have you got a passion for creating awesome experiences? We’re looking for friendly, motivated people to join our team as a Bar Team Member. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level. As a Team Member in our bar, your main responsibilities will be to serve food and drink efficiently and stylishly, and create a positive experience for our customers. If you like getting the party started, you might just be our next Rising Star. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where “live in” accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Team work Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop yourself. Seek feedback and invest time in personal development. Supervise, train and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunities to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment from others by using your own knowledge. Act as a role model. Analysing and decision-making Understand information quickly and accurately. Resolve problems using current guidelines. Be able to work independently and know when to escalate issues Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!
About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
LIFE AT CLAYS Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has been tested strongly. Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations. Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. SUMMARY OF POSITION Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary. Other great benefits include: - Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business - Globally recognised qualifications as part of the Career Tree Journey funded by Clays - 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days - An additional Celebration Day every year to celebrate something that is important to you - Generous 50% colleague discount during off peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family - Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months service, 13 weeks leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave - Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP - An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions - A paid annual Volunteer Day for you to give back to your local community - Choice of a Birthday Gift - All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme - Other team recognition and incentives via our Shooting Stars recognition programme - Access to hospitality discounts via Hospitality Rewards - Meals provided for colleagues working operational shifts in venues across mealtimes