Project Support Officer - Belfast Regional Centre - Erskine House
3 days ago
Belfast
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC is one of the largest government departments and one of the UK's biggest organisations. We touch the lives of almost every individual and business in the country, collecting over £500 billion each year from more than 50 million customers. Our work is critical to delivering public services, and our people are at the heart of that mission. We are committed to creating an inclusive, supportive, and respectful workplace where colleagues can develop, feel valued, and make a real difference. Job description As a Project Support Officer (HEO), you will play an important role in enabling the successful delivery of projects and workstreams across HMRC. Working with a high degree of autonomy, you will support Project Managers and delivery teams by providing robust project control, governance, and assurance. You will be trusted to manage key aspects of project coordination, ensuring plans are maintained, risks and issues are actively monitored, and progress is clearly reported. You will use your experience and judgement to anticipate issues, resolve routine challenges, and provide effective support that keeps delivery on track. This role is well suited to someone with established project support experience who is confident working across multiple priorities, engaging stakeholders, and contributing to the delivery of complex change. Project Delivery roles are assignment‑based. When assignments conclude or priorities shift, you will be supported to transition into new assignments in line with business demand, offering opportunities to broaden your experience across a range of projects and programmes. Person specification You will bring practical experience from a project or programme environment and be comfortable taking responsibility for key project support activities. You will be expected to: • Support project planning, scheduling, and delivery activities, working proactively with delivery teams, • Maintain effective project controls, including risks, issues, dependencies, and actions, • Produce accurate and timely reporting and management information to support decision‑making, • Provide governance and assurance support, ensuring compliance with agreed frameworks and standards, • Support financial tracking, monitoring, and record‑keeping, • Supporting project planning, scheduling, and coordination activities across one or more workstreams, • Maintaining effective project controls, including risks, issues, dependencies, and actions, • Using Microsoft Office applications confidently, particularly Excel for tracking and reporting, and PowerPoint for producing project updates and packs, • Communicating clearly and effectively, both verbally and in writing, with the confidence to escalate issues or challenge constructively where appropriate, • Providing robust administrative and governance support in line with agreed project frameworks and standards, • Supporting financial tracking, monitoring expenditure, and maintaining accurate project records, • Managing competing priorities and deadlines with strong organisational skills and attention to detail, • Waterview Park, Washington - moving to Pilgrims Quarter, Newcastle, • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle, • Centenary Court, Bradford - moving to 7 and 8 Wellington Place, Leeds, • Telford Plaza, Telford - moving to Parkside Court, Telford, • Delivering at Pace, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history and previous experiences, highlighting your experience, key achievements and demonstrate how you meet the the job role including any relevant qualifications. • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020