Offres it customer service à Royaume-Uni - Page 8

@Druce is evolving, and we’re recruiting for the best in the market to be part of the journey. As we continue on our growth journey, we are recruiting for our newly opened Chiswick branch! As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. By offering our clients full property service from new homes to management, we have strong objectives to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Customer Solutions Advisor is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market. The role With a passion for customer solutions and naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. This is a branch based role supporting both sales and lettings through the following: • Provide the initial greeting for any new and existing customers entering the branch., • Up-sell/cross-sell our products to all customers engaging with @Druce (e.g. insurance, mortgage etc.)., • Manage office operations and provide administrative support to the sales and lettings teams, • Maintain office schedules and coordinate appointments and meetings, • Respond to enquiries via phone, email, and in-person, providing timely and accurate information to customers, clients, and colleagues, • Understand the requirements of inbound clients and qualify leads, • Ensure all incoming leads are created and updated in the CRM database, • Carry outbound calling from the Druce branch database to generate leads for MAs, • Manage and maintain office inventory, supplies, and equipment, ensuring the office is fully stocked and functional, • Coordinate with external vendors and contractors, such as cleaners, maintenance technicians, and IT support, • Manage incoming and outgoing mail, including sorting and distributing mail, packages, and deliveries The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Experience in a customer service or sales environment, • A bachelor’s degree with relevant qualifications preferred but not necessary, • Excellent communication skills and able to connect with clients, both in-person and over the phone, • Highly motivated to provide the best customer service and develop relationships over the long term, • Strong work ethic with a systematic approach to Sales, • Highly ambitious individuals who want to develop and succeed in the world of real-estate What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Above market basic salary, • Commission on leads and referrals, • Generous annual leave, increasing annually with tenure As an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership. To apply, click the link to get started!

About Us: Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioral competencies strengthens relationships with our customers and colleagues. Purpose of the Role: Responsible for the words that bring the brand and product to life, the Brand Editor delivers a compelling and consistent verbal identity across the store and digital experience. Key Responsibilities: • Act as guardian for the verbal identity of the brand. First point of contact (and final word) on all copy and messaging., • Work with stakeholders in creative, buying, marketing, HR, L&D and Retail Ops to embed our TOV and amplify our customer experience, brand positioning and commerciality., • Direct internal and external comms for consistent and authoritative voice and positioning., • Lead content owners to land stories in the most effective and engaging format on their channels, aligning with the brand’s visual strategy and the wider menswear landscape., • Manage and nurture copywriter and brand comms writer to deliver best-in-class copy and editorial, bringing our TOV to life on every customer touchpoint., • Develop the language and narratives that set the tone and identity for marketing activity – and set directives for how to land them across our platforms., • Lead on how copy and content feeds into the customer experience, working with Ecomm and customer service teams., • A champion for great writing at Moss, supporting the whole business to confidently deliver it. What You'll Need to Succeed: Technical: • A senior copywriter or editor with at least seven years' experience in-house, in an agency role or as a freelancer writing for both digital and print., • A subject matter expert, able to advocate for the value of well-written and consistent brand language., • Excellent writing and editing skills with a keen eye for an editorial angle. You’ll be hands-on to support the copy team’s workflow, and adept at pulling others’ copy into shape., • Proven ability to adapt and work at pace, managing multiple projects simultaneously., • Commercially minded with a solid understanding of SEO principles and digital marketing trends., • PC/mac literate and proficient in Microsoft Office suite and Adobe About You: • Adept at crafting narratives that connect deeply with audiences, leveraging a natural storytelling ability and a keen understanding of cultural lexicons to engage and inspire both customers and colleagues., • Demonstrates a strong capacity for teamwork and adaptability, working effectively across departments with a positive, solution-oriented approach and a commitment to excellence in all forms of communication., • Consistently embodies Moss's core values and behavioral competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. Additional information: Our Hybrid Work Policy requires a minimum of 4 days in the office and 1 working from home. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Position: Student Careers & Employability Lead Location: On-site at London Borough and Harbour Exchange Campuses Salary: £40,000 Hours: Full Time: 9am – 5pm, Monday-Friday Occasional weekend and evening work required. Department: Student Services Reporting to: Head of Student Experience and Outcomes Responsible for: Student Career & Employability Officers About us Victoria College of Arts and Design (VCAD) provides higher education teaching and learning in the arts, design, creative industries and business fields. Our goal is to guide and support our students on their journey to becoming successful individuals and citizens. We strive to offer the best services and resources available to ensure that our students are well-prepared for graduate-level employment within the creative industries or any other aspect of the world of work. From enrolment to graduation, we are dedicated to nurturing our students' growth, fostering their creative and critical skills and equipping them with the confidence and abilities needed to excel in a professional environment. Whether through the dedication of our lecturers and support staff, our outstanding facilities, or our network of industry connections, Victoria College of Arts and Design is committed to helping and mentoring our students so that they achieve their personal goals and build themselves sustainable and fulfilling careers. Position Overview: VCAD is seeking a Student Careers & Employability Lead to join our team. The successful candidate will lead the Careers & Employability team, providing high-quality support to help students secure appropriate employment. This role requires excellent leadership, communication and organisational skills as well as the ability to thrive in a fast-paced environment. In collaboration with the Head of Student Experience and Outcomes, the role holder will ensure our student services continually evolve to meet student needs and maintain the highest standards of care and professionalism. Additionally, the role holder will remotely oversee teams based in our other VCAD locations remotely (London, Manchester), with occasional visits to these campuses. Responsibilities: • The key responsibilities of the position of Student Careers and Employability Lead include:, • Deliver high-quality careers information, advice, and guidance through online and face-to-face sessions for individuals and groups., • Manage the careers provision, including team support, task allocation, priority setting, and performance targets., • Establish and maintain relationships with employers to develop internships and professional development opportunities., • Maintain and grow a database of volunteering and internship providers, connecting employers with VCAD students., • Develop online resources to support students seeking employment opportunities., • Conduct one-to-one and group meetings and workshops to prepare students for the workforce., • Assist employers in promoting job opportunities to students through our online platform, targeted emails, and careers newsletter., • Support on-campus activities, such as job fairs and workshops., • Collaborate with local employers to identify skill gaps and employment opportunities for students (temporary, part-time, full-time, and online)., • Prepare reports on careers and employability activities and contribute to meetings and briefings., • Keep up to date with current labour market information., • Act as a subject matter expert for student careers and employability services at VCAD., • Provide support for other duties as requested by the Head of Student Experience and Outcomes or the Directors of VCAD. Requirements: Essential / Desirable: (E) (D) (where required, training and professional development will be provided to the successful applicant by VCAD, to facilitate their ability to deliver the responsibilities of this role to an excellent standard) • Bachelor’s degree in a relevant field, or equivalent professional experience. (E), • Demonstrated experience managing and mentoring a team, with the ability to lead across multiple locations. (E), • Strategic thinking and effective communication skills. (E), • Experience delivering workshops and one-to-one appointments. (D), • Knowledge and experience in employer engagement. (E), • Effective networking and negotiating skills. (E), • Commitment to staying informed about current labour market trends, particularly in the business and creative industries. (E), • Experience in student or academic administration within higher education (D)., • Excellent customer service and communication skills, with the ability to build strong relationships. (E), • Strong interpersonal skills and experience in developing and maintaining stakeholder relationships. (E), • Ability to manage competing priorities in a fast-paced environment, with strong time management skills. (E), • High degree of accuracy and attention to detail. (E), • Flexibility to work occasional evenings and weekends. (E), • Strong IT skills, including proficiency with Microsoft Office Suite, especially Excel and familiarity with student management systems. (E), • Commitment to upholding the values and policies of VCAD and partner universities. (E) Leadership Competencies: • Empathetic Leadership: Ability to lead with empathy and understanding., • Strategic Thinking: Capable of developing and executing strategies to enhance student engagement., • Adaptability: Flexible approach to evolving student needs and institutional priorities. Benefits: • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness) If you are passionate about supporting students in their academic journey and have the skills and experience required for this role, we encourage you to apply. Join our team at Victoria College of Arts and Design and help make a positive impact on the lives of our students.

THE PERKS • 33 days Holiday, • Length of Service Benefit – additional day holiday for every year (capped at 5 years), • Employer pension contribution of 5% of your annual salary, • Private Medical Insurance, • Life Assurance, • Complimentary tickets to The View ROLE PURPOSE You will be an integral part of the Front of House Team. You will manage the day-to-day running of the attraction, whilst ensuring our guests enjoy a premium quality guest focused service. You will lead our Front of House Team, and will motivate our staff to deliver an engaging service of excellence, whilst support the growth of secondary spend revenue. WHO WE ARE LOOKING FOR You have a passion for delivering great service, and you are experienced in leading Front of House Teams. You are a role model, a great motivator, and able to get the best out of your teams. You work well under pressure, and have the ability to manage challenging stations including; accidents, incidents, and emergency situations. TO APPLY Send your CV to . To fast track your application, send us a short video introducing yourself, and letting us know why you would be perfect for the role. YOUR RESPONSIBILITIES GUEST EXPERIENCE • To ensure an excellent standard of customer service is delivered by all team members by monitoring and continually seeking to improve customer service standards, • To lead and motivate the team to ensure that they are undertaking their allocated tasks and responsibilities, • Manage customer complaints and queries in the first instance and know when it is appropriate to escalate the complaint to a more senior manager, • Demonstrate a positive presence within by being alert and aware of guests, present yourself to the highest standard and demonstrate you are approachable, • Ensure that all areas of the guests’ journey; main entrance, box office, photo opportunity, F&B areas, the viewing galleries, and retail area etc. always maintained to the highest standards of presentation, • To deputise as the Guest Journey Manager when required. Including attending meetings as their replacement. COMMERCIAL AND TICKETING • Oversee the operation of the box office, ticketing and retail area’s (including supporting the photo opportunity and F&B)., • Be aware of promotional activity and ticket types, ensuring ticketing procedures are followed., • Assist and serve guests at purchase points, handle cash and card transactions, • Ensure income generation activities are maximised, upselling products at purchase points, • Ensure team members carry out daily checks and coach team members to recognise faults, • Support with the fulfilment and dispatching of online orders on a timely basis, • Management of receiving on-site stock deliveries, • Ensure a smooth running of the retail shop, ensuring all goods are received, and stored correctly and replenishment when required., • Support with completing stock takes and rolling stock takes when required., • To oversee the cash office function and support the Cashier when necessary PERFORMANCE AND RESOURCE MANAGEMENT • Responsible for ensuring that the team is competent in performing the requirements of the Guest Ambassador role, • Actively promote the processes of the annual staff appraisal system aimed at supporting and encouraging staff to give of their best performance and strive for operational and service excellence, • Ensure that all administration relating to personnel matters is completed and that accurate and timely records are maintained, • Active support of structured training programmes in line with any brand, vision, culture and values, statutory requirements (e.g. H&S, etc) and yearly objectives, • Be Involved in the recruitment and selection, • Assist with a structured programme of training and systematically review/give constructive feedback to ensure that procedures and required standards of performance are made clear, • Effective performance and attendance managements, • Management of the staff roster OPERATIONAL STANDARDS • To frequently work Duty Manager Shifts, acting as the main point of contact regarding the daily management of the operation and responsible for the general running of the attraction., • To support the Senior Management Team in adopting the role of ‘Bronze Command’ in an Incident Management Situation by implementing key decisions and instigations made by the SMT., • Support the Operations team with developing a comprehensive set of Standard Operating Procedures (SOP's) relating to ticketing, retail and e-commerce and ensuring these are practiced, • To undertake and ensure compliance with Health, Safety and Fire procedures, • Assist with the preparation of emergency and evacuation procedures, • Instruct team members on controlling crowds - organising queues, and managing guest flow, • To support the retail function with system administration on an ad hoc basis., • Ensure team members carry out daily checks. Coach/train team members to recognise faults/problems, • Ensure that all areas of the attraction are clean, safe, tidy and hazard free, • To work and manage out of hours event and supporting our growing events department. YOUR SKILLS • Demonstrable evidence of delivering excellent customer service and maximising revenue generation, ideally within a large visitor attraction or entertainment venue, • Experienced in managing a team at a large visitor attraction or entertainment venue, • Experience in operating EPOS and/or electronic ticketing systems, • Experience of achieving performance objectives, particularly with regards revenue generation, • Ability to motivate the team interactive style to increase sales and ensure efficiency, • Ability to work effectively in a team with good leadership and motivational skills, • Good knowledge and experience of providing premium customer service, • Strong interpersonal skills with competence in building and maintaining effective working relationships at all levels of the organisation and with external stakeholders, • Knowledge and passion for London, • Knowledge and experience of implementing HR policy and procedures in the workplace, including recruitment and health & safety, • Excellent communication, customer service and influencing skills, communicating clearly and confidently in English to a diverse range of guests, staff, peers and managers verbally and in writing, • Exemplary personal presentation standards, • Proficient in the use of Information Technology, able to design and maintain spread sheets and analyse data produced with a good working knowledge of Microsoft Office with the ability to quickly and easily learn other software, • Able to use telephones, radios, computers and other technology as required, to aid carrying out your duties

Head of Design Location: London Heathrow Working Environment: On-site/hybrid Pay type: Competitive daily pay rate Our Client One of the world's largest airline groups, with a fleet of over 500 aircraft flying to more than 250 destinations. A company who are committed to providing exceptional service and creating memorable experiences for their passengers. The Role Hays are recruiting for an exciting opportunity for a Head of Design to join our client on a short temporary assignment for an approximate duration of 6 months. Take the lead in shaping the brand’s visual identity across every customer interaction and driving consistency, creativity, and long-term brand distinction. • Leads the creative direction of the brand through the customer experience by developing the design blueprint and applying it across all design programmes., • Develops end to end creative direction for the customer experience and ensures consistent application across all customer and brand touchpoints (marketing communications, pre-travel, airport ground, lounge, aircraft cabin and back office), • Leads design workstreams across key customer programmes e.g. cabin/seat development programmes, new lounges, airport customer experience, onboard soft product (bedding, amenity kits, menus), onboard digital experience., • Develops the global brand identity, including consistent application across all touchpoints, working in collaboration with the Brand team, • Leads Creative Studio to develop high quality content for multiple business areas that will strengthen brand and colleague narrative and drive greater efficiencies through in-house model, • Creates the design blueprint and ensures it continuously reflects the overall brand direction and customer strategy, • Oversees design budget, making appropriate commercial decisions to balance in-house vs outsourced activity to deliver the best value, • Holds senior relationships with design suppliers, driving best value for money through effective supplier selection and management., • Seeks to continuously improve design best practice through external network and industry knowledge Skills and Qualifications: • Educated to degree level or equivalent, • Experience in a creative or design role for a customer-facing organisation (essential), • Experience in end-to-end physical and digital creative development, • Brand, design or marketing qualification, • Experienced people manager, • Can translate a brand strategy into a compelling, consistent design which drives brand recognition and commercial results., • Can draw insight and inspiration from external and internal sources to deliver market-leading creative design, • Commercially astute, able to understand the true value of in-house vs agency development to deliver the best outcomes, • Displays & role models inspiring and supportive leadership skills & behaviours, • Role models excellent people management, • Strong communication, negotiation and influencing skills, • Emotionally resilient, reacts positively to change and will challenge the status quo, • Strong people manager, able to lead high performing teams in line with people management best practice, • Ability to review design proposals and give appropriate creative and design feedback direction Benefits: • Competitive day rate, • Hybrid working., • Flexibility with start/finish times What next? If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

As a key member of our Operations Management Team, you’ll be responsible for managing, planning, and administrating the daily operational/maintenance functions of the Plant/Shredding Facilities in the most cost effective and customer focused manner. Responsible for ensuring optimum levels of performance are achieved and sustained in accordance with regulations and health and safety procedures. Our Shredding Facility Supervisor/Manager will focus on the effective use of onsite resources and staff – working towards set KPI targets and supporting the service teams. Specifically, this will involve: • Maintaining, monitoring, and repairing all machinery to ensure maximum efficiencies., • Managing a team of Shredding Specialists, • Ensuring overtime costs are minimised and associated labour costs within the plant department are managed appropriately., • Developing and implementing short and long-term plans for the plant department, while strategically implementing methods to achieve goals., • Ensuring Site Health and Safety standards are prioritised and maintained at all times., • Overseeing personnel training for all plant employees, including training on the operation of shredding equipment, baling, forklifts, and other types of equipment., • Ensuring the plant meets British Security Industry Association standards by following Shred-it policies at all times., • Controlling the flow of activity in the plant so team members / trucks can be provided service upon arrival., • Managing customer service in the plant, demanding a high level of customer service at all times., • Taking ownership of all compliance and safety training for the plant department and employees., • Recruiting, training, and developing talent. This is a hands-on people management role, where some mechanical knowledge is essential to ensure site machinery is running at optimal level and who can demonstrate: • Proven decisive leadership qualities, first rate communication skills and a strong customer focus, coupled with a positive outlook and the ability to work independently., • Working experience in employee relations, performance management, hiring, training and coaching., • A good level of technical/Mechanical expertise, preferably within a similar material recycling facility or similar environment., • Ability and willingness to service and undertake basic running repairs on site machinery., • A good level of IT/PC Literacy, especially in relation to software applications (i.e., Microsoft Word, Excel, Outlook, etc.) In return we'll offer you: • A Competitive Salary (DOE), • Annual pay review, • 5weeks hols + B/Holidays, • Life Insurance, • Contributory Pension Scheme, • Access to SteriCares, our employee support fund, • Stericycle University – Our online library of self-development & learning, • Cycle to Work Scheme, • Flu voucher, • Eye Test voucher, • And more… Shred-it – part of the Stericycle organisation is a global leader in the delivery of confidential data destruction solutions. Widely recognised as the UK’s leading information security company, we provide secure shredding and recycling services to every kind, size and type of company in both private and public sectors. Operating from 20 sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UKs leading healthcare waste specialist & Information security solutions provider. Built on unrivalled knowledge and expertise, we’re the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. We welcome applications from anybody who considers they match the requirements of the post, irrespective of gender, race or disability.

About Us: Rizing, a Wipro Company, specializes in SAP® consulting for Fashion, Retail and Consumer Industries. We offer complete solutions on SAP S/4HANA® for Fashion and SAP S/4HANA® Retail, tailored to apparel, footwear, fashion, and retail companies. Rizing’s global presence and deep industry expertise, makes us a market leader in the SAP S/4 Fashion and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: • Work on multiple projects simultaneously or one large-scale project., • Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: • Providing industry specific solutions and best practices knowledge to customers., • Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries and ensure that these solutions are delivered on time and are of the highest quality., • Understanding customer requirements and assist in selling additional business. Work closely with Rizing sales force to create and define consulting projects and ensure that the customer's overall business objectives and needs are translated into well-defined and justified projects. This includes preparing work plans and contributing to proposals that describe the process used to meet the customer's needs and include deliverables, timelines and estimates of the costs and resources required., • Demonstrating creativity and thought leadership and use experience in substantiating the proposed solutions to the client., • Acting as a key customer contact and exercise authority appropriate to particular customer requests commensurate with customer expectations of decision-making and consistent with Rizing policies and practices., • Maintaining and expanding customer contact at a high level and building credible relationships with key customer personnel., • Contributing to consulting projects by analyzing client's business processes and designing the appropriate solution. Move logically and creatively from facts to conclusions., • Conducting strategic level workshops with customers to drive an IT solution for acceptance., • Developing solution framework and implementation plan to achieve customer’s business targets. Provide Leadership by: • For assigned area, overseeing all project activities leading to the implementation of the solution designed., • Providing guidance and direction on Enterprise Applications/Technology to customer and employees., • Working with all stake holders of a given project to ensure seamless and successful delivery of services to the customer., • Informing the relevant country organizations of customer needs/trends in the marketplace and alerting them to potential long-term opportunities., • Working with the Project Manager/Consulting Manager and Project Leads in drafting the project plan (scope, effort, deliverables, timelines and resources), assisting in identifying and recruiting team members, and preparing and assisting in the preparation of individual work plans., • Research on new technologies and tools to accelerate the solution development & implementation. Help upgrade existing frameworks to satisfy current needs of the organization., • Participate in pre-sales engagements, demonstrating the ability to connect with customers when discussing best industry practices and appropriate technology solutions., • Interact with Rizing country organizations as appropriate, to deploy the requisite expertise on the engagement team to address specific customer needs in a timely and efficient manner., • Be a role model and coach for team members by playing a mentor role. Identify and nominate necessary training for the development and upskilling of Rizing’s resources., • Document and disseminate knowledge within organization and conduct regular subject matter training (classroom, virtual connect sessions, etc)., • Provide meaningful feedback on the overall performance of project team members., • Work with the Management Team to secure Rizing’s current & future strategy, and its execution., • Champion Rizing’s methodologies and suggest processes improvements required to sustain and improve the operations of the organization., • Propagate and champion Rizing’s culture within all levels of the organization., • Perform any additional duties commensurate with the current role, as and when required by the management., • Performs other duties as required. Required Qualifications: • General degree or equivalent/recognized professional qualifications., • Deep understanding of cross-functional processes of enterprise applications or multiple technology platform proficiency with at least 10-12 years of functional and technical experience and industry knowledge., • Possess a thorough understanding of integrated business environments with a deep understanding of the Fashion and Lifestyle industry., • Knowledge and experience in the attune implementation methodology., • A minimum of 2 complete project life cycles in a Architecting role, with customer engagement. Desired Qualifications: • Deep proficiency in OTC/SD, MM/P2P, Retail functional area, • Domain knowledge in the Fashion and Lifestyle industry, • Experience in playing lead roles within the OTC/SD, MM/P2P and Retail functional area, • Experience in working in a Consultancy firm is an added advantage, • Lateral knowledge of all complementary modules, especially related to the cross modular integrations, • Minimum of 6 full cycle implementations, with at least 2 being S/4 HANA Implementations, • Fluent in English (Proficiency in other languages such as German, Dutch, Italian, French, Spanish, Portuguese are an added advantage), • Experience in FIORI, working with the apps within the OTC/SD, MM/P2P and Retail areas, • Knowledge and business experience in working in Order Intake, Orderbook Management and Order Fulfilment teams would be added advantages Knowledge, Skills, and Abilities (KSAs): • Be familiar and updated with state-of-the-art Technology trends., • Excellent communication skills. Ability to articulate ideas and opinions to all stakeholders., • Be result oriented, with an ability to lead and work in teams - interpersonal skills are essential., • Leadership capabilities, result orientation, conceptual thinking, and innovative mindset., • Ability and willingness to take on new initiatives/technologies., • Excellent influencing and persuasion skills with customers and internal project teams and management., • Strong customer service orientation. EEO Statement Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

We are looking for a Beauty Consultant to represent our brand at Harrods, on a 2-day-per-week contract. General duties • Always provide an excellent level of customer service., • Actively traffic stop to attract new customers and build brand awareness., • Provide makeup and skincare consultations as per Company and Store requirements., • Meet artistry expectations and have good artistry techniques while relaying the BY TERRY message., • Book appointments and build ongoing client loyalty. This includes customer database building for BY TERRY specifically as well as store databases to meet both Company and Store KPI expectations. Customers should be contacted regularly to check on how products are working and invite to events., • Ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day. To communicate with your manager regarding out of or low stocks and to replenishing where necessary and to ensure products are displayed within current company guidelines., • Maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use. All surfaces, products and brushes should be cleaned and sanitised after each client. It is also vital that good personal hygiene practice is followed throughout the day and to the latest guidelines., • Effectively manage transactions. Stores where required will provide necessary cash handling training., • Be an active team member. Be friendly, approachable, outgoing, punctual, extremely presentable, trustworthy, and reliable. You will be expected to produce your own content for social media and produce and submit at least one ‘look of the week’ or item of content each week., • Always represent the BY Terry brand in the best possible way. Sales • Achieve sales targets and KPI’s as set by the company., • Be a good consistent seller who link sells all the time with the Hero 5 and newness., • Achieve brand items per transaction (IPT) and average pound sale (A£S) expectations., • Currently set at:- IPT = 3. A£S - £150, • Actively promote new launches and promotions. This includes build up discussions with clients and other departments, booking appointments and tracking sales., • Always be aware of daily/weekly personal and counter targets, track sales and feedback any sales information as required at the end of each day. Company : "Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty. With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.

Fidenda are looking for an Anaplan Support Consultant to join their UK team and help us grow and scale our client support capability. This role will be part of our Anaplan delivery team and will be a split role focussing on supporting our growing support services, as well as being involved in project delivery. We are a growing scale-up EPM consulting company with a special focus on Anaplan. Being the size we are, we can offer a unique opportunity to our team members: • We have a culture of excellence so you will be working as part of a high performing team. It is on this basis that we win our projects and so it is no coincidence that we pick up complex and diverse challenges. We are the right place to be if you are looking for a challenge and to extend your comfort zone., • We do not just deliver technical solutions; we work with customers in an ongoing way to provide meaningful support, training, and enablement services. Our support offering helps customers get value from their investment, drives renewals, and enables deeper long-term relationships., • We are a close-knit team, we support each other, and everyone’s voice is heard. Are you the right person to help us at this critical point in our growth, where we are scaling our client support services into a capability? You understand that the key to the success of our service-based business line is meeting and exceeding customers’ expectations and keeping to commitments: • You build strong, trusted relationships with customers and ensure we respond to queries and support requests promptly and professionally., • You are technically minded and have excellent Anaplan knowledge & experience to draw on to support customers with technical support queries, as well perform the model builder role on projects., • You are able to effectively manage your time and work with delivery team leaders to ensure the effective management of the technical support queries, while also contributing to projects., • You proactively drive client engagement within their support agreements– ensuring they use the service effectively, see value in it, and continue to renew year on year. You focus on making our support offering a natural extension of our clients’ internal technology capability. You understand that how our support services can act as a material driver for our brand and our access to key stakeholders outside of core consulting delivery, and you contribute to review meetings (QBRs/QSRs) that showcase the value we bring, build relationships, and help us uncover future consulting opportunities. You find purpose in the technology and services we provide. You work closely with our consulting team to ensure consistency through the onboarding process between project delivery and support, and you bring a mindset of continual improvement to our support operations. You will be able to show: • You are a certified Anaplanner (preferably Solution Architect certified, but not essential if you have the right experience)., • You have experience in managing Anaplan support services, either in-house or as an Anaplan Partner., • A strong customer success mindset – balancing service excellence with commercial awareness., • Excellent communication and relationship-building skills, including with senior stakeholders., • A proactive and organised approach to managing contracts, priorities, and reviews., • Evidence of self-motivation, a sense of responsibility, and a dedication to the pursuit of excellence. Finally, you have the right mindset to thrive in our environment, where we are often placed outside our comfort zone. You are confident in your communication and presentation skills and relish the opportunity to engage at a senior level with our customers. You see in ambiguous service or account challenges the opportunity to bring order and structure. You take pride in your work and having done a great job for your customer. You are not afraid to scratch beneath the surface and challenge conventional thinking, with the humility to also challenge yourself.

We're on the lookout for an Assistant Merchandiser to join our passionate and vibrant Womenswear team. This role presents a thrilling chance to immerse yourself in the world of retail at Fenwick, contributing your skills and expertise to a dynamic and ever-evolving environment. Join us in shaping the future of fashion and retail! You will join the team in our Central London office located on Wigmore Street. As a new member of our Fenwick family, you will be part of the updates and conversations as we fuel the next stage in our journey. What’s in it for you? When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year, • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid Working (Every Thursday and Friday working from home) So, more about our Assistant Merchandiser role… As an Assistant Merchandiser, you'll play a pivotal role in securing the right quantities and assortment of products in each store, at the perfect price point, all to meet our sales and profit targets. Collaborating closely with our Merchandiser and Buying teams, your contributions will encompass setting and managing strategies, streamlining planning and trading, and identifying key trading opportunities that align with our long-term objectives. Your responsibilities will extend to the meticulous management of our systems, particularly the WSSI's. You'll be integral in setting up, maintaining, and regularly updating sales, stock, intakes, and markdowns within these systems. Your analytical prowess will shine through as you continually review data, providing essential recommendations to the Merchandiser and Buying teams, contributing significantly to our strategic decision-making process. Moreover, your adeptness in planning and executing re-orders for continuity ranges will be essential in meeting our sales forecasts and stock targets. As part of the team, you'll actively support the Merchandiser in optimising Open to Buy (OTB) planning, ensuring maximised full-price sell-through and reduced markdowns to enhance stock turnover. Through detailed monitoring of departmental performance metrics, including sales, stock levels, profitability, and promotional activity, you'll provide crucial insights and historical analyses to guide future strategies and enhance our decision-making processes. If you're ready to contribute your expertise in driving profit while minimising risk, this role at Fenwick could be the perfect fit for you! What we are looking for in a candidate… • Excellent analytical and numerical skills, • Demonstrated financial acumen in previous roles, • Good commercial awareness of the industry, • Developed communication, influencing and relationship skills., • Good working knowledge of excel and B+M systems – in particular WSSI’s, and Stock and Commitment processes, • Able to make logical decisions under pressure, • Able to manage time well to prioritise multiple workstreams/objectives, • Innovative and uses initiative, • Understanding of the purpose of a merchandising function, • Experience within a buying/merchandising function About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead the operational strategy and execution across our growing banking platform. Reporting directly to the CEO and serving as a key member of the Senior Leadership Team, the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering scalable, resilient, and client-centric operations that are fit for the digital age. Key Responsibilities: Strategic Leadership • Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions., • Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage., • Lead all banking operations, including critical third-party and outsourced service providers, ensuring seamless service delivery and adherence to SLAs., • Design and optimise processes for operational efficiency, quality, control, and regulatory compliance. As first-line owner of financial crime risk management and controls, the COO will ensure efficient and compliant operational execution across the following risk areas: • KYC & Customer Due Diligence (CDD): Oversee end-to-end KYC lifecycle, including onboarding, periodic reviews, and trigger-based updates., • Client Onboarding: Deliver compliant, efficient onboarding journeys aligned with risk appetite and regulatory requirements., • Transaction Monitoring: Ensure timely, effective investigation and escalation of alerts, including SAR management., • Sanctions Compliance: Oversee screening and escalation processes for sanctions adherence across clients, payments, and vendors., • Anti-Fraud Controls: Implement and oversee fraud detection and prevention frameworks across all customer channels., • Surveillance: Monitor for market abuse and misconduct through robust communications and trade surveillance., • Governance & MI: Deliver actionable financial crime metrics, ensure first-line ownership of controls, and provide insight into emerging risks., • Act as the senior first-line lead for Consumer Duty, ensuring all customer journeys deliver good outcomes and fair treatment across the product lifecycle., • Embed Consumer Duty principles into operational processes, MI, complaints handling, and service design (price & value, consumer understanding, product suitability, support)., • Lead delivery of customer outcome testing and ensure operational ownership of resulting action plans and improvements., • Drive a culture of accountability for conduct and customer outcomes within the operations function., • Lead the delivery of high-integrity, real-time payment and settlement services across multiple channels and currencies., • Ensure compliance with payment system rules, internal policies, and applicable regulatory standards (e.g., Faster Payments, BACS, CHAPS, SWIFT)., • Maintain a strong first-line control environment, aligned with enterprise risk frameworks and regulatory requirements and expectations, including the safety of client assets (segregated, safeguarding, CASS etc.), • Ensure ownership and effective execution of first-line risk and control responsibilities, including RCSA, control testing, and incident management., • Provide timely and transparent operational risk reporting to the Executive Team and Risk Committees, including emerging risks and remediation status., • Ensure adherence to enterprise-wide risk policies, with clear accountability for first-line execution., • Lead the development and execution of the Bank’s operational resilience strategy, including scenario testing, impact tolerances, and disruption readiness., • Ensure comprehensive and regularly tested Business Continuity Plans (BCPs) are in place and tailored to the Bank’s critical business services., • Lead operational planning and budget management, ensuring alignment of resources to strategic priorities., • Inspire, lead, and develop a high-performing operations team aligned with the Bank’s mission, culture, and values., • Continuously assess the operating model and talent requirements to ensure capability, agility, and succession readiness., • Develop clear partnership, sourcing and location strategies to optimise business performance., • Serve as an active member of the ExCo, contributing to enterprise-level strategy, planning, and performance oversight., • Bachelor's degree in Finance, Business, or a related discipline; MBA or equivalent postgraduate qualification preferred., • 15+ years of progressive leadership experience in banking or financial services, with proven expertise in operations, payments, and risk control environments., • Deep knowledge of operational frameworks, payment systems, and regulatory standards (e.g., AML, KYC, CASS, PSD2, Consumer Duty)., • Demonstrated success leading large, multifunctional teams in complex, regulated environments., • Experience embedding regulatory principles into scalable operational processes., • Visionary and results-driven, with excellent judgment and commercial acumen., • Strong communicator and cross-functional collaborator, including at Board and ExCo level., • Pragmatic leader with high integrity, resilience, and a deep sense of accountability. This is more than a senior leadership role — it’s a chance to shape the operational backbone of a future-forward financial institution. As COO, you’ll be instrumental in defining how we scale, serve our customers, and respond to a rapidly evolving regulatory and operational landscape. Join us in building a platform that is efficient, resilient, and designed around fair customer outcomes. Location · London (5 days per week in the office) · Travel to other locations may be required on occasion. Diversity Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

As a Business Analyst at our Zoom site, you will play a key role in driving data-based decision-making. Your primary responsibility will be to provide data reporting, analysis, and visualisation. You'll deliver actionable insights and recommendations to stakeholders across the wider Zoom by Ocado team. This role will be reporting to an Analytics Manager and you will be an integral part of the Central team within Zoom by Ocado, contributing to our operational excellence and strategic direction. This role can be based either at our London, Leyton or London, Acton site! Your Responsibilities • Develop reporting to provide actionable insights to the teams;, • Understand and identify key drivers of the business to provide performance reports on., • Present data in a visually accessible and insightful format., • Identify, report and analyse trends for selected KPIs., • Drive decision making to improve operational efficiency;, • Explore and analyse data sets to identify any opportunities for improvements., • Provide recommendations based on and supported by data insights., • Help to execute and implement recommendations with support from the wider team; monitoring and reporting on the outcome of the recommendations., • Maintain the accuracy, availability and usability of data;, • Ensure the data sets and corresponding reports are correct, reliable and accurate., • Support consolidation and distribution of data from multiple sources across Logistics in conjunction with Technology teams., • Understand best practice security management and ensure that all tasks undertaken comply with this best practice., • Collaborate with a variety of stakeholders through the business;, • Contribute to key cross departmental projects, especially those with a significant data or analytics component, presenting the results to relevant stakeholders., • Understand and support different stakeholder data requirements., • Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: • Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions, • Exposure & understanding of SQL / other programming languages and familiarity with Excel/GSheets, • Experience as an analyst; handling large datasets and conducting technical analysis., • Experience using and building data visualisation tools., • Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal education or demonstrable experience, to join our team. You'll have • A can-do attitude and a genuine desire to learn and grow., • High levels of enthusiasm and self-drive are essential,, • An ability to self-manage effectively., • Strong time management skills, • Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization are also crucial for success in this role. The Ocado Way At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are Ocado’s DNA; they act as a guide for everything we say and do. ‘The Ocado Way’ develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the team the healthcare team to develop, implement and deliver category plans including range reviews, promotions, pricing, and stock that are consistent with overall commercial strategy and financial objectives. As a buyer what you will do: Own the supplier relationships for your categories to develop promotion plans and strategies that are relevant to your categories; adhere to legislation; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Adopting appropriate negotiation strategies to attain the best terms for the category and the business. Manage and review pricing, ensuring pricing that is competitive and maximises profitability while operating within company pricing strategy. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Review category insights to understand customer behaviour and take decisions driven by insights. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow-moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Working with the Own Brand team to deliver increased participation and meet agreed strategy and plans. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance. Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. You will need Proven experience as a Buyer with a track record of success in category management and commercial strategy planning. Experience with a Healthcare buying environment is a plus. Strong negotiation skills. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Excellent ability to understand and interpret market information. Range and trade planning experience. Customer focused approach. Data analysis and superb excel skills. To be able to work collaboratively, efficiently and with initiative. Creative thinker with the ability to identify trends and bring them to market quickly. Ability to influence at all levels both internally and externally. Strong interpersonal skills, with ability to adapt style as required. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes As a Senior Buyer you will lead a team of 2 buyers, 1 Junior buyer and 3 BA to deliver the commercial business strategy for Skincare (Facial, Clear, Body, Bronzing, Suncare & International Beauty). This role will play a key part in identifying and sourcing new products and delivering competitive promotional plans. This role reports into the Head of Skincare & Haircare at Superdrug Stores Plc. A typical day in this role includes: • Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally, • Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies for the brands you look after., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with suppliers to launch & develop NPD into the categories, part of that will be negotiating periods of exclusivity as well as exclusive/ bespoke campaigns on big brands, • Day to day management of various categories, able to read and understand market data to make correct customer led decisions. Must have experienced of negotiating fixed investment., • Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop build and maintain effective external relationships with suppliers to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Manage and coach team members to achieve both Category and personal development objectives., • Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories, • You are great at building trusting relationships with your stakeholders & leading a team., • You have an analytical mindset for translating data., • You are good at prioritizing, delegating tasks and managing deadlines., • You are excited by innovation and have a passion for product development. What you’ll need: • You will understand the core principles of the skincare market., • You will have strong negotiator skills to be able to secure the best outcomes for Superdrug, • You need to be confident in making commercial decisions that impact our stores, • Strong leadership capabilities to deliver results through people Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: • Provide second-line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues., • Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText., • Contribute to the development and testing of new features, supporting smooth deployment into production., • Monitor KPIs, analyse trends, and take proactive steps to improve system performance., • Ensure compliance with data protection, privacy regulations, and security standards., • Collaborate with product owners to influence roadmaps and future developments., • Support service delivery by managing incidents and problems to minimise business impact. Main Skills Needed: • Experience in AWS and Azure environments., • Strong knowledge of telephony and call centre technologies, ideally Amazon Connect., • Hands-on experience with ServiceNow CSM and OpenText., • DBA-level SQL skills across SQLServer, Postgres and MySQL., • Familiarity with GDPR and data protection in relation to personal data., • ITIL v3 background in incident and problem management., • Technical grounding in software development and web technologies., • Excellent problem-solving, communication and stakeholder management skills. What’s in It for You: • Work on a high-profile transformation project with a meaningful social impact., • Be part of a business that values inclusivity, collaboration and innovation., • Opportunities for ongoing learning, growth, and exposure to cutting-edge technologies., • A supportive culture that recognises integrity, initiative and teamwork. Think it could be a fit? We’d love to hear from you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Role: Threat Intelligence Consultant Location: Manchester/London/Cheltenham (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… ___ Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… The Opportunity: You will be acting as a team member within the Operational Threat Intelligence team, reporting to the Operational Threat Intelligence Manager, and supported by the Operational TI Team Leads. This role involves analysis of cyber threats, the development of actionable intelligence, and collaboration with various teams. Your support to the wider organisation will be critical in the development of NCC Group’s Threat Intelligence capabilities and the broader service we offer. Key Accountabilities: Threat Intelligence collection and analysis: Make use of OSINT and other intelligence sources to collect and then conduct in-depth analysis of cyber threats, including malware, vulnerabilities, and TTPs (Tactics, Techniques, and Procedures). Monitor and analyse emerging threats, industry trends, and geopolitical events to provide timely and relevant intelligence. Online Exposure Monitoring Service: Support the delivery of the OXM service, conducting triage of alerts and dark web mentions, respond to client queries and support onboarding and profile review sessions with clients. Intelligence Reporting: Generate comprehensive and actionable intelligence reports for both technical and non-technical stakeholders. Communicate complex technical information in a clear and concise manner to enable informed decision-making. Collaboration and Information Sharing: Collaborate with internal teams to share threat intelligence. Participate in information-sharing communities to stay abreast of the latest threat landscape. Use of TI Tools: Make use of threat intelligence platforms and tools to enhance analysis efficiency. Qualifications and Skills: • Have a Bachelor’s Degree in Computer Science, Cyber Security, or other suitable subject that is applicable to the role, • Hold CRTIA or be willing to work towards it, • Have an analytical mindset with a keen attention to detail., • Ability to work effectively under pressure and prioritize tasks in a dynamic environment., • Continuous learning and adaptability to stay ahead of evolving cyber threats., • Strong interpersonal skills and the ability to work collaboratively in a cross-functional team., • Have excellent communications skills, both in terms of written and verbally delivered work., • Good understanding of cyber threat landscapes, attack vectors, and mitigation strategies., • Previous experience as a threat intelligence analyst or similar position., • Knowledge of networking protocols, including TCP/IP, Domain Name System (DNS), subdomains, • Have experience with Threat Intelligence Platforms e.g. MISP Behaviours: • Focusing on Clients and Customers: Prioritise customer needs and build strong relationships., • Working as One NCC: Collaborate effectively with colleagues across the organisation., • Always Learning: Embrace continuous learning and development., • Being Inclusive and Respectful: Foster a positive and inclusive work environment., • Delivering Brilliantly: Strive for excellence in all that you do. What we offer in return: • 🌟 Flexible Working: Balance your work and personal life with our flexible working options., • 🌴 Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave., • 🧠 Medicash & Critical Illness Scheme, • 💼 Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme., • 🤝Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities., • ⚡ Green Car Scheme: Drive green and save money with our eco-friendly car scheme., • 🚴 Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme., • 🎉 Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet., • 👨 👩 👧 👦 Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. About NCC Group The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Position: - Senior Generative AI Solutions Architect – Financial Services Location- UK, London Job Type- Hybrid Full time Employment - Permanent German Language - Good to have Department: Digital Foundation Services / Financial Services Virtual Delivery Unit Job Summary We are seeking a Senior Generative AI Solutions Architect with deep experience in financial services to lead the design and delivery of cutting-edge GenAI-driven solutions. This role is technology-agnostic and strategically focused, requiring a blend of deep AI expertise, domain knowledge in finance, and strong stakeholder management skills. You will be responsible for structuring GenAI use cases, engaging with customers and internal teams, and orchestrating work across third-party technology partners, all while ensuring the secure, ethical, and regulatory-compliant deployment of AI capabilities across the financial domain. Key Responsibilities: 1. Solution Architecture & Innovation • Define and design GenAI-driven architectures tailored to finance-specific use cases, including:, • Intelligent document processing (KYC/AML), • Conversational finance assistants (customer service, advisory), • Automated risk and compliance workflows, • Synthetic data generation for testing and modeling, • Personalized financial insights and reporting, • Select the right GenAI technologies (open-source, proprietary, cloud, or hybrid) to meet client goals without being tied to a specific vendor stack., • Lead solution blueprinting, technical feasibility assessments, and road mapping. 2. Customer & Executive Engagement • Act as the primary GenAI thought leader in strategic client engagements., • Conduct discovery sessions, co-creation workshops, and presentations to business and IT stakeholders (including C-suite)., • Translate complex AI capabilities into actionable business outcomes, ROI estimates, and transformation roadmaps. 3. Cross-functional & Third-party Collaboration • Coordinate with internal engineering, data, product, compliance, and risk teams to deliver scalable solutions., • Lead engagements with cloud providers, AI startups, system integrators, and consultancies to integrate best-in-class capabilities., • Serve as a governance and architecture lead across multi-party AI initiatives. 4. Risk, Compliance & Responsible AI • Ensure solutions are aligned with regulatory and compliance requirements (e.g., FINRA, SEC, GDPR, Model Risk Governance)., • Design solutions with embedded safeguards around transparency, explainability, auditability, and ethical AI usage. 5. Knowledge Development & Enablement • Create reusable playbooks, frameworks, and GenAI solution kits specific to financial services., • Mentor internal teams and conduct enablement sessions for business and technical stakeholders., • 10+ years in enterprise technology, consulting, or solution architecture roles, with 3+ years hands-on experience in GenAI or LLM-based solution design., • Proven experience designing AI solutions for banks, asset managers, insurers, or fintechs., • Expertise across a wide spectrum of GenAI technologies (e.g., OpenAI, Google Gemini, Anthropic, Meta Llama, Hugging Face)., • Familiarity with financial data sources (e.g., market data, transactional data, credit reports) and core systems (e.g., core banking, CRMs, compliance systems)., • Strong communication skills with demonstrated experience engaging senior-level stakeholders in both business and technology., • Experience with retrieval augmented generation (RAG), fine-tuning, model evaluation, or deploying models in production environments., • Understanding of financial risk modeling, model validation, or operational risk frameworks., • Knowledge of regulatory frameworks such as DORA, SR 11-7, or Basel III as they relate to AI., • Strategic mindset with strong execution skills, • Deep curiosity and passion for AI innovation in financial services, • Strong leadership presence with ability to influence across matrixed organizations, • Shape the next wave of AI transformation in financial services, • Work on complex, high-impact use cases across banking, insurance, and capital markets, • Collaborate with top-tier clients, partners, and AI researchers, • Competitive compensation and flexible work options

As Social Media Channel Manager at Sanderson Design Group, you will lead strategy and execution of social media across our portfolio of 6 interiors brands. With a particular focus on leveraging both paid and organic tactics to drive engagement, brand equity, and conversion. The role spans both direct-to-consumer and trade-focused brands, with a strong emphasis on performance marketing and digital innovation. You will be responsible for creating and executing robust channel strategies, managing our influencer and affiliate programmes, and owning community engagement. Working closely with brand, digital trading, performance marketing, and customer teams, you’ll ensure our social presence supports commercial goals and brand storytelling. You will manage a small team and collaborate with internal and external partners to continuously evolve our approach in a fast-changing social landscape. Ultimately positioning our brands as leaders in the luxury interiors industry. Responsibilities. Drive measurable growth, engagement and conversion through owned social media channels, supporting both D2C and trade objectives. Social Strategy & Planning • Lead and evolve the social media strategy for all brands across organic and paid channels -aligned to both brand and commercial objectives, • Develop platform-specific strategies for Instagram, Pinterest, TikTok, YouTube and LinkedIn -ensuring content is tailored to each platform's format, audience behaviour and brand fit, • Manage and adapt a forward content calendar that supports new collection launches, campaigns, key commercial moments and peak trading periods., • Ensure consistent brand storytelling while maximising cross-brand and cross-platform opportunities, • Maximise synergy between organic and paid efforts. Influencer & Affiliate Marketing • Lead the influencer strategy across all brands, managing relationships, briefs, contracts, and performance, balancing long-term brand advocates with performance-driven partnerships that support growth and conversion., • Ensure influencer content quality and ensure partnerships align with brand values and commercial objectives., • Oversee affiliate marketing activity onboarding creators, managing content, and reporting on ROI, • Deliver measurable reach, engagement, and conversion through a blend of organic partnerships and performance-led collaborations Performance, Reporting & Optimisation • Define and own KPIs for audience growth, engagement, reach, social-led traffic, sample requests, and ecommerce revenue, • Produce weekly and monthly performance reports, including channel-by-channel insights and optimisation recommendations, • Use data to drive ongoing refinement of social content, format testing, and campaign planning, translating insights into strategic actions including content format shifts to paid optimisation., • Partner with digital trading, CRM, and media teams for integrated performance tracking Team & Cross-Functional Collaboration • Line manage a small team, supporting prioritisation, training, and professional development, • Collaborate closely with Digital Trading Manager, CRM, Customer Service, and Brand Marketing teams to deliver an integrated customer experience, • Liaise with agencies and external partners to ensure aligned messaging, reporting, and best practice Innovation, Market Awareness & Industry Trends • Stay informed on emerging social trends, platform updates, and industry benchmarks, particularly in the interiors and lifestyle sectors, • Continuously test and adopt new content formats across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Monitor emerging formats, trends, and behaviours across platforms, experimenting and sharing best practices., • Share learnings and innovations with internal teams to foster a test-and-learn culture Community Management & Engagement • Develop and implement a proactive community management strategy to foster relationships, brand loyalty, and advocacy., • Oversee engagement across all social platforms, responding to queries, reacting to UGC, and escalating issues as required., • Identify and nurture brand advocates and micro-communities within our audience base., • Partner with the Customer Service team to ensure timely and brand-aligned responses across platforms. Content & Campaign Execution • Collaborate with content team, stylists, designers and brand teams to ensure product launches and seasonal campaigns are social-first. Aligning on content formats with campaign objectives, from awareness to conversion, • Ensure products are presented with a strong call-to-action, from sample requests to D2C sales and stockist referrals Measures of Success. • Channel and audience growth across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Increased traffic, sample requests, and sales driven via social channels including ecommerce conversions and trade enquiries, • ROI from influencer and affiliate partnerships, • Timely delivery of social support for campaigns and launches, • Insight-led planning and cross-functional collaboration, • Integration of organic and paid social strategies with overall marketing objectives Skills & Experience. • Degree in Marketing or related discipline or equivalent industry experience., • 5-10 years proven experience managing social for direct to consumer and trade luxury or lifestyle brands., • Strong working knowledge of organic and paid strategies across Instagram, Pinterest, TikTok, and YouTube — including format best practice and platform tools, • Demonstrated success in driving community engagement, conversion, social-led traffic, sample activity and brand advocacy, • Strong background in influencer management, affiliate relationships with measurable performance outcomes, • Proficient in analytics tools (Meta Business Suite,, • Pinterest Analytics, TikTok Insights, etc.)., • A commercial thinker with an analytical mindset, confidence in using performance data to drive decisions, • Exceptional communication, creative briefing, project management, content planning and copywriting skills. About Us. Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products. In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V. We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Job Title/Req Number: Learning Creative Development Manager (12 month FTC) Base Location: London plus network of 20 offices nationally: ___ Base Location: London plus network of 20 offices nationally: The KPMG People function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Learning Creative Development Manager Connected Learning is an integral part of KPMG’s Consultancy practice and a growing part of our business. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Connected Learning curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Connected Learning team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey. The Learning Content team design and develop a huge range of engaging, inclusive learning solutions for a wide client base across all sectors. From on demand context setting animations, inclusive digital learning and eye-opening podcasts, to facilitated in-person and virtual classrooms and action-orientated peer working sessions, we know learning. To help us continue to grow, we are looking for a Learning Creative Development Manager to join us. What will you be doing? • Manage a multidisciplinary on-shore and off-shore development team, responsible for creating engaging deliverables and utilising great visual design to equip learners with the right skills and knowledge when they need it most., • Lead the development workstream of our largest engagements, working collaboratively with senior stakeholders to drive quality, standards, and inclusive design., • Manage and support lead developers as they deliver during the development phase of each project, from scoping, to ensuring deliverables are developed to the agreed standards and meet all legal requirements for accessibility., • Take ownership of the visual identity of projects, helping to scope the solution., • Work closely with Delivery Managers, Senior Instructional Designers and Learning Services leadership to scope the development of solutions., • Works with the management team to build capability and capacity across the team., • Contribute on proposals and bids from a development and design perspective utilising professional design experience and how it aligns with the wider Learning Services business strategy., • Works with the broader business to drive industry engagement and promote KPMG as a learning business. What will you need to do it? • Extensive experience in the learning industry, with proven experience leading large and complex projects running simultaneously., • Strong proficiencies in rapid authoring tools such as Evolve, Storyline and Captivate., • Experienced multi-media designer with strong proficiency in motion graphics, video editing, audio post-production, publishing tools and graphic design., • Experienced in all aspects of accessibility, from online builds to PDFs and document accessibility., • Able to lead, organise, mentor, and manage others across different time zones., • Demonstrable stakeholder management skills with good communication skills both verbal and written., • A strong attention to detail, proficient in reviewing deliverables, and ability to provide constructive feedback to colleagues to ensure a high-quality product., • Strong engagement management skills including managing risk with clients, working to scope, and contributing to costings and assumptions for upcoming projects., • Ability to support a team across different time zones and cultures and create a strategy to build a cohesive team of on-shore and off-shore developers., • Understand engagement management and how to drive efficiencies in our costs and development approach that aligns with our commercial models., • Develop strong client relationships and can effectively bring SME expertise to support solutions on proposals and bids., • Understand different sector requirements for our learning solutions and can tailor the solution to their needs., • Ability to create and implement the standards, processes, and level of quality that all learning deliverables will adhere to., • Has a comprehensive and deep technical understanding of accessible and inclusive design and can set the standard for how all learning deliverables will meet legal requirements., • Drive innovation and provide insight to the wider team and to clients on the future of learning and design of digital learning., • Supports the Developer Capability Lead by maintaining quality and standards and driving the team’s upskilling and capability development. To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for this role are: • Leeds With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below: • Consulting at KPMG: ___, • ITs Her Future Women in Tech programme: ___, • ITs Her Future Women in Tech programme:, • Applying to KPMG: ___, • Tips for interview: ___, • KPMG values: ___, • KPMG Competencies: ___, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

Role Title: Product Designer UX/UI Reports to: Product Director Location: London Job Type: Permanent About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities. As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The team you’ll be joining We want to make the product centre of our world and are creating a collaborative, cross-disciplined group of individuals that work to achieve the common goal of creating great payment experiences through the development of a new enterprise-wide platform which we are embarking on building. The product team’s superpower is cross-functionality, having several different roles collaborating on a project brings necessary diversity of skills, experience, and perspective to deliver the product The Role • You will make interacting with products, websites and apps as smooth, efficient and enjoyable as possible for end user. Conduct research to create personas and understand what user goals and pain points are., • You will also help us design the processes that are core to our business but don’t necessarily include much user interaction. For example:, • The API orchestration journeys to deliver a particular business process., • The entirely automated processing of a payment would impact numerous EML sub-systems., • Design end user and customer journeys across all consumers, customer and internal touchpoints., • Build mock-ups and models of the final product to test and iterate ideas before development commences demonstrating the user journeys and understanding how visual elements like layout, colour and typography impact user experience., • Define the wireframes necessary for our product and technology teams to develop quickly and iteratively., • Build the information architecture of the site or app, structuring content and functionality in a way that makes sense and helps users find what they need quickly., • Ensure that designs make technology intuitive and enriching, also ensuring that websites and apps are accessible to everyone. What you’ll do As part of a product team, as a successful Product Designer you will have the following duties and responsibilities • Deliver intuitive, visually appealing designs across web portals, mobile apps (iOS/Android), headless business processes and internal tools., • Develop empathy for client problems, needs, use cases and jobs to be done, with regular client engagement for feedback, collaboration and validation., • Proactively engage with internal and external clients and users with discovery meetings, workshops, and calls where appropriate., • Champion design thinking and set a high-quality standard for user interactions across all touchpoints., • Work with the relevant product team and engineering members for prototyping and end-to-end UX/UI design for cards, payments, onboarding flows, and expense management., • Take end-to-end ownership over the design approach and design outcomes for the evolution of existing and greenfield UI/UX., • Illustrate design ideas and interaction concepts using process flows, storyboards, wireframes, visual concepts, clickable prototypes, sitemaps, and other artefacts as appropriate, clearly illustrating how interaction models and touchpoints work E2E, and rapid prototyping to speed up development cycles where necessary., • Design visual interfaces using UI elements for external web portals / websites, mobile apps (iOS/Android), and internal web portals and tooling., • Identify and troubleshoot UX issues and iterate design concepts based on user feedback., • Design core headless processes that are at the core of the payment processing platform., • Play a key role in prioritising the design backlog alongside the product team., • Ensure timely delivery of design artefacts in line with product development efforts., • Drive the evolution of design style guides and standards. What you’ll bring • 5-7 years’ experience as a UI/UX Designer, Product Designer, User Experience Designer, or Visual Designer in a fintech, tech company, financial services company, or bank., • Proven experience designing B2B fintech products and solutions with the ability to manage projects from concept to completion., • Experience designing world-class modern UI/UX experiences A portfolio of previous design projects or evidence of producing design artefacts (as this is a hands-on role)., • Experience working with design and prototyping tools, e.g. Figma, Adobe Illustrator and Photoshop, etc., • Experience working and/or experimenting with AI tools for design and prototyping, and a curiosity for staying connected to developments in the space (e.g. ChatGPT, Claude, AI capabilities in Adobe, Figma, Canva, etc.)., • Excellent communication skills, with the ability to understand and concisely explain complex concepts., • Strong technical expertise, able to develop a strong understanding of how user journeys and processes fit within a financial institution's core systems., • Strong organisational and problem-solving skills., • High self-motivation and the ability to manage your own time effectively - for example being able to balance fidelity and refinement against turnaround times., • The ability to collaborate effectively and continuously with colleagues, stakeholders, and clients to truly understand business and client goals and drive informed solutions. What you will be offered If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success. • 25 days annual leave plus 2 days for volunteering, plus your birthday off - Plus an additional Take5 days should you use all of your 25 days!, • Global business landscape that connects you with colleagues working throughout Australia, UK, North America and Europe with both short-term and long-term secondment options., • Hybrid working - Be empowered to work smarter, in a way that suits your lifestyle, • Company Enhanced Family Leave Options*, • 12 weeks paid New Parent Leave*, • Paid Professional Memberships, • Pension Scheme*, • Short term bonus scheme*, • Company Private Medical Insurance Scheme – 50% covered by EML*, • Long term illness cover – 75% of your basic Annual Salary, • Life Assurance (Death in Service) Cover – 4x your basic Annual Salary, • Employee Assistance Programme – accessible 24/7, • BenefitsHub – get discount vouchers for your favourite retailers (*some benefits are subject to qualifying criteria) Company Culture and Values Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. Company Structure EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 480 employees throughout Australia, Europe, the UK, and America. EEO Statement Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

Role: IT Business Partner - Technology & Markets (B2B eCommerce Portal) Hybrid: 1 day a week in London-based office Rate: £700pd Inside IR35 Via Umbrella Overview: We are seeking a dynamic Business Partner to act as the bridge between business and technology across 11 international markets, supporting a high-performing B2B eCommerce portal generating over £2.3 billion in revenue. This role is pivotal in enabling market teams to deliver consistent, scalable, and customer-centric digital solutions. Key Responsibilities: • Serve as the primary point of contact for regional market teams, supporting production services and identifying areas where technology can add value., • Build strong relationships with stakeholders across markets to scope future developments and ensure alignment with business needs., • Drive the rollout of a unified product across all markets, ensuring consistency through templated solutions and scalable frameworks., • Understand and communicate cultural nuances across regions to support effective collaboration and delivery., • Manage portal performance and support local portal managers in achieving commercial and customer service goals., • Collaborate with sales, product, and customer service teams to enhance portal capabilities and drive business outcomes., • Proven experience in a Business Partner within a technology-led environment., • Strong stakeholder management and negotiation skills across multi-country operations., • Background in B2B eCommerce or digital product delivery, ideally with exposure to CRM platforms, • Ability to translate business needs into technical concepts and vice versa., • Commercially minded with a strong understanding of business and technology alignment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

JOB TITLE: Real Estate Partner (with a following) GROUP: Real Estate - Private Client and Commercial TERM: Permanent HOURS: Full-time, 9:30am – 5:30pm, Monday to Friday with one hour for lunch. A flexible approach to working hours is a must. We currently operate a hybrid working policy with at least 3 days office working per week. Our hybrid working policy is discretionary and may be subject to change. ABOUT SHERIDANS Sheridans is a leading London law firm whose lawyers combine the in-depth legal knowledge and breadth of expertise and experience required to give unparalleled advice to their clients. Since 1956, Sheridans has represented individuals and organisations across a wide variety of sectors, providing quality advice which is commercially focussed and personally delivered. Specialist lawyers in leisure, media and entertainment work closely alongside the firm’s corporate finance, employment, real estate and dispute resolution groups to provide a truly bespoke service to its clients. ABOUT THE TEAM • The team consists of a senior partner and two junior associates, • The team cover a wide range of both commercial and residential work to include funding, landlord and tenant corporate support matters. ABOUT THE OPPORTUNITY • We are seeking a dynamic and commercially astute real estate partner to work alongside the head of team to enhance and grow the real estate practice. This is a unique opportunity for a seasoned solicitor with a proven track record in business development, client relationship management, and team leadership to join a forward-thinking firm with ambitious growth plans. The ideal candidate will have a following of £300k+. RESPONSIBILITIES • Team player: Part of a dynamic team of fee earners and support staff, fostering a culture of excellence, collaboration, and accountability., • Client Management: Maintain and grow a loyal client base including, high-net-worth individuals (HNWs), property investors, and corporate clients with substantial portfolios., • Business Development: Drive brand awareness and cultivate strategic partnerships., • Revenue Generation: Consistently deliver strong billing performance., • Operational Excellence: Oversee complex commercial and or residential transactions including sales, purchases, financing and landlord and tenant matters, ensuring compliance and client satisfaction., • Strategic Growth: Identify and develop new revenue streams, expand service offerings, and contribute to the firms strategic direction. The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessary by your changing role within the firm and the overall business needs. SKILLS, EXPERIENCE & QUALIFICATIONS The successful candidate will be able to demonstrate the following: Skills & experience • Demonstrated success in building and managing a practice., • Proven ability to manage caseloads and deliver exceptional client service., • Track record of high-value transactions and premium client service., • Strong commercial acumen and instinctive business development skills., • Experience working with HNWs, investors, and corporate clients., • Excellent communication, negotiation, and interpersonal skills., • A proactive, entrepreneurial mindset with a passion for growth and innovation., • A methodical approach to work with a strong focus on accuracy, • Excellent written and verbal communication skills, with experience liaising with senior internal stakeholders, • Enthusiasm, resilience, and a professional approach, with an excellent customer service ethic, • Ability to liaise with, persuade and influence colleagues at all levels, • Ability to remain organised, prioritise and multi-task particularly when managing a large workload under pressure and to tight deadlines, • Ability to work confidentially, remaining discreet at all times, • Flexibility towards working out of regular hours at busy times Qualifications • Qualified Solicitor EQUAL OPPORTUNITIES Our aim is for all staff to feel welcomed at Sheridans and ultimately be their true self at work. We are proud to promote inclusion & diversity among clients, candidates, and staff as an equal opportunities employer. It is our policy to support people who hold Protected Characteristics (under the Equality Act 2010) both internally and externally through supporting practices based solely upon merit.

Job Title: Product Manager Location: London (Hybrid Working Available) Overview: An exciting opportunity has arisen for an experienced and proactive Product Manager to join a fast-paced, innovation-led global organisation. This role is ideal for someone who thrives in cross-functional environments and is ready to take full ownership of the product lifecycle—from discovery through to delivery and continuous optimisation. While prior experience in the travel industry would be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership • Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement., • Collaborate with cross-functional teams including engineering, operations, commercial, and design to deliver high-impact solutions., • Ensure features and products are aligned with user needs, business goals, and market trends. Roadmap & Delivery Management • Develop and maintain product roadmaps that reflect strategic priorities., • Coordinate development timelines, release planning, testing, and communication across teams., • Manage the go-to-market process, ensuring effective rollout and adoption. Vendor & Stakeholder Engagement • Manage relationships with external technology providers and service vendors., • Align third-party roadmaps with internal product objectives and ensure delivery meets agreed standards., • Facilitate regular service reviews and escalate risks or issues where necessary. Market Awareness & Competitive Insight • Conduct ongoing market and competitor research to identify product gaps and innovation opportunities., • Bring industry insight into product planning discussions and decision-making. Communication & Collaboration • Act as a product advocate across the business, clearly articulating value propositions, roadmaps, and updates., • Lead product demos, internal training, and knowledge-sharing initiatives., • Work within an agile and collaborative environment to maintain momentum on key deliverables. Ideal Candidate Profile: • Proven experience (ideally 3+ years) in a Product Manager role within a technology-led environment., • A background in or exposure to travel-related products (rail, car hire, etc.) is a bonus, but not essential., • Strong understanding of systems integration and workflows, particularly with third-party platforms., • Comfortable translating complex user needs into clear product requirements., • Skilled in stakeholder management and cross-functional collaboration., • Organised, detail-oriented, and able to manage multiple workstreams simultaneously., • Confident communicator with experience in leading presentations and workshops., • Agile mindset with a drive for continuous improvement and innovation. Why Join? This is a chance to be part of a forward-thinking organisation where your input will directly influence the product direction and customer experience. You’ll work in a collaborative, supportive team environment with plenty of room to grow and shape your career in product management. Send your CV now for consideration. Interviews to be held as early as next week

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We’re seeking a proven candidate with predominantly deep payments experience. An understanding of and exposure to client services is required for the role’s wider responsibilities. The role is a key leadership position, reporting in to the COO and responsible for overseeing the end-to-end delivery and integrity of the bank’s payments infrastructure and client service operations. You will play a pivotal role in managing high-volume transaction processing, driving digital transformation, ensuring regulatory compliance, and delivering outstanding service to our payment firm clients including BaaS use cases supporting retail. You’ll bring strong communication skills, a collaborative mindset, and a proven ability to navigate complex problems. Success in this role will require resilience, an ability to prioritise, stakeholder management skills and an appetite to be challenged. You’ll thrive in a dynamic environment where responsiveness, relationship management, and operational excellence are key Responsibilities • Lead and manage the Bank’s domestic and international payment services (FPS, Bacs, CHAPS, SEPA.) including SWIFT messaging., • Ensure all payment systems are efficient, secure, and compliant with industry standards and regulatory requirements., • Oversee the strategic direction of payment operations, including transformation initiatives and system upgrades., • Engage with industry bodies and regulators., • Design and deliver a best-in-class client service strategy across all channels, ensuring high levels of client satisfaction and operational efficiency., • Hold responsibility for the Bank’s customer complaints process., • Oversee client onboarding, query resolution, account maintenance, and transactional support., • Develop and implement SLAs, KPIs, KRIs and continuous improvement initiatives., • Be required to support in the production of MI and talk to at Executive Committee and Board levels., • Lead a high-performing team across payments and client service functions, promoting a culture of excellence, accountability, and innovation., • Partner with Technology, Compliance, Risk, Product, Commercial and Finance teams to align operations with broader business goals., • Drive operational resilience, business continuity, and risk mitigation across all functional areas., • Manage outsourced partners involved in the delivery of payment operations and client services functions., • Oversee internal controls, own RCSAs for your area and drive on audit engagements., • Proven experience (10+ years) in a senior leadership role within payments or banking operations., • Deep understanding of UK and international payments ecosystems, including Pay.UK and PSR requirements., • Strong understanding of account types and financial products offered by UK-regulated banks, including their features, eligibility criteria, and regulatory requirement. Familiar therefore with the following: BaaS, virtual accounts, segregated accounts, indirect vs direct scheme participation and agency banking., • Strong knowledge of relevant regulatory frameworks., • Experience leading teams in a fast-paced, regulated environment., • Exceptional stakeholder management and communication skills., • Experience working with digital banking platforms or fintech ecosystems., • Track record of delivering transformation or change programmes., • Strategic thinker with operational discipline and highly collaborative., • Strong leadership and people development skills. · London (5 days per week in the office) or Belfast (4 days per week in the office) · Travel to other locations may be required on occasion. Diversity Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

Key role in expanding strategy, growth and transformation consultancy The role: Our client is enjoying a very successful 2025. As a result, they are seeking a Senior Consulting Manager to join the team, a very experienced management consultant with significant strategy, change and transformation expertise to work closely with the existing leadership team on this journey. This hybrid role will work across delivery and leading client consulting engagements, as well as revenue growth and business development, operational management and proposition development. The role includes: • Leading a portfolio of assignments and client projects, with end to end delivery, across strategy development and transformation delivery including managing consulting staff and key stakeholders, • Sales and revenue development: developing and growing existing clients and winning new business, • Develop the consulting capability and propositions, thought leadership and people, • Support the business across all aspects of business leadership and revenue growth You: • A senior management consultant with recent employment in the UK as an experienced Senior Manager or equivalent with highly regarded, established consulting firm, • Broad experience, with established capability and credibility at CxO stakeholder level, across strategy, business case development, Target Operating Model, Cost optimisation, business growth and transformation, • Also experience in one or more of: procurement/sourcing; shared services/GBS/BPO; organisational design/Target Operating Model; B2B customer growth & customer service; PMO/Programme Management; CIO advisory (inc sourcing and vendor strategy), • Ideally recent consulting experience in one or more of life sciences (pharmaceutical, biotech or medical devices), manufacturing or consumer goods, • Proven experience in sales and growing client accounts The employer: • A well-established and highly regarded boutique strategic growth and transformation consultancy, • The firm is successful with a strong order book and on a successful pathway to the next stage of significant growth, • They work cross functionally to prepare their impressive client base for significant high impact transformation and to embed it within their business, • The firm works across sectors, with a recent focus on pharmaceutical, medical devices and consumer goods manufacture, • Their services cross strategy, business case development and target operating model design through to operational readiness, transformation and change implementation. Why apply? • A successful and profitable consulting firm with exceptional clients in the UK and USA, • A real opportunity to play a key role in shaping the business, • Exciting and innovative market proposition: making a big impact quickly, • A values led firm: supportive, transparent, empowering, wholly focussed on the success of their clients and staff Salary and package: £100,000-c£125,000 plus bonus plus benefits Location and mobility: Our client has a flexible working model but applicants must be based in the London area and willing to work in the London office 3 days per week. WE REPLY TO ALL JOB APPLICATIONS! Please note that we will not send your CV to any third parties without your explicit consent. Candidates must meet the essential selection criteria above and be based in the UK with significant recent UK consulting experience.

Customer Success Executive (B2B) About Us Tom Dixon is an iconic British design and manufacturing brand with a commitment to innovation. We design, develop, and sell extraordinary objects and spaces for everyday use, including lighting, furniture, and interiors. About the Role As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. You will be responsible for: • Customers: support a portfolio of customers for your specific geo-regions, maintain a close relationship with them as one of their key contacts. You will work closely with the Sales Manager/s assigned to your area to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Order Management: process customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer. Daily open order management is essential and would play the biggest part of your role, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining and creating export documentation and coordinating shipments for your clients to ensure a seamless order flow., • Aftersales: responsible for the aftercare aspects of all your orders, handling quality claims, product questions, delivery queries, collections, credits and returns., • Relationships: it is key to build close partnerships with our internal team such as Sales, Agents, Finance, Planning, Range, and Logistics to achieve maximum fulfilment for your orders., • Communication: manage and respond to customer queries via calls and emails (Product / Logistics / Aftersales) within agreed KPI’s, with enthusiasm and a can-do tone. Liaise with our planning department, warehouse, sales team, and partner freight forwarders. About the Person You are a self-starter with previous experience in customer service (B2B) who is driven by delivering exceptional customer experience and business growth. An academic background in a related subject and/or demonstrable experience working for companies operating predominantly in the wholesale or retail space will be advantageous for this role, along with prior sales experience. You will: • Have strong priority management and organisational skills – take pride in being organised and methodical with a keen eye for detail., • Have an exceptional communication style - perfect command of written and spoken English., • Have a resilient and proactive mindset - thrive on autonomy and ambiguity, and love to proactively create plans and structure their work. Have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Be proactive from end to end – have the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • Have a positive attitude - care about our customers and naturally put themselves in their shoes. Take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with charming disposition, enables them to foster authentic connections and relationships that sustain and deliver., • Have Competent IT skills - are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. Our aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.

Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS / Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager. This is a pivotal, client-facing leadership role, bridging the gap between customers and internal teams to ensure seamless service delivery, proactive communication, and consistently high satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do • Lead client engagement: Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution, • Manage support teams: Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented effectively, • Own SLAs & service reviews: Monitor performance, report on service metrics, and present updates to both internal stakeholders and clients, • Enhance product knowledge: Understand platform logic, architecture, and tools to confidently communicate with clients and assist in troubleshooting, • Drive operational excellence: Coordinate upgrades, maintenance, and IT processes to ensure high system availability, • Spot growth opportunities: Identify potential upsells, cross-sells, and service improvements within the client base What You’ll Bring • 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading application/technical support teams, • Strong track record managing SLAs, escalations, and service delivery in a technology-driven environment, • Confident communicator able to translate complex technical issues into clear, client-friendly language, • Experience working across time zones and managing distributed teams, • Knowledge of investment, wealth management, or financial technology is advantageous, • Flexible to work between 7am–9pm as needed to support global clients Why Join? • Play a key role in shaping client relationships in a growing, high-value sector, • Lead cross-functional teams and make a measurable impact on service quality, • Join a collaborative, professional environment where innovation and client success are top priorities

About us: Guillam Coffee House is a young, independent speciality coffee chain dedicated to serving the finest single-origin coffee within a warm, community-driven environment. We opened our first store just two weeks before the initial lockdown was announced, and through resilience, adaptability, and relentless hard work, we not only survived but thrived. We don't just follow industry norms—we think from first principles and tackle every challenge with a fresh perspective. As we prepare to open our sixth and largest location, we're reimagining all-day dining. This flagship site will be a true destination, where meticulous attention to detail, combined with incredible coffee and food, will redefine the café experience. The role: This is a dynamic, fast-paced role, ideal for someone who thrives in hands-on environments and doesn’t shy away from rolling up their sleeves. As an Operations Executive, you’ll play a crucial role in supporting the quality, consistency, and overall performance of our café operations. You'll work closely with our on-site teams and leadership, driving improvements, achieving results, and pushing our business forward. You'll gain deep operational insights—both behind the bar and in the kitchen—so be prepared to immerse yourself on-site while also supporting essential operational tasks from our office. What we offer: • A front-row seat in a rapidly growing start-up, offering room to learn, contribute, and grow., • Being part of one of the UK's most exciting and fast-growing speciality coffee brands., • Hands-on exposure to every aspect of café operations., • A hybrid working structure, balancing time spent in our cafes and the office., • A passionate and supportive team culture that prioritises quality, community, and innovation., • Competitive salary package tailored to your experience., • Clear career progression opportunities as we continue to expand. Responsibilities: Your responsibilities will include, but are not limited to: • Regularly spending time in-store to support teams, identify challenges, and resolve operational issues., • Ensuring our high standards of service, product quality, hygiene, and presentation are maintained across all locations., • Supporting café managers with implementing new initiatives and operational updates., • Assisting in new projects, new site launches, internal audits (operational, health & safety, food safety, and brand standards), and continuous improvement initiatives., • Owning specific initiatives from the planning stage through to practical execution., • Identifying opportunities to enhance efficiency, performance, and customer experience., • Collaborating with various teams to ensure smooth project execution., • Tracking key operational metrics such as service times, quality checks, and team performance., • Acting as a key point of communication between café teams and the head office., • Assisting with internal reporting and operational reviews., • Embedding systems, processes, and culture consistently across teams., • Supporting training, onboarding, and reinforcing our brand standards Qualifications: • A few years of relevant work experience—previous experience specifically in coffee or hospitality is a plus, but not mandatory. Transferable skills from other industries are highly valued., • A strong work ethic and sense of ownership—you’re motivated by getting things done well and genuinely care about outcomes., • Hands-on, proactive approach with excellent problem-solving skills and adaptability., • A clear and respectful communicator capable of building trust quickly with different teams., • Strong organisational skills, comfortable handling multiple tasks simultaneously., • Good knowledge or willingness to quickly learn food safety and health & safety standards., • Tech-savvy, comfortable using spreadsheets, project management tools, or stock systems., • Flexible and willing to regularly travel across our London-based café locations., • Genuine enthusiasm for hospitality, teamwork, and joining us on this exciting growth journey. If you're excited about contributing to our vibrant, growing brand and eager to shape its future, we'd love to hear from you! Bonus points if you've made it this far, please send your CV and Cover Letter to

Job Title/Req Number: Consultant - Global Business Services (107214) Base Location: London, Birmingham, Bristol, Manchester or Newcastle plus network of 20 offices nationally: ___ Base Location: London, Birmingham, Bristol, Manchester or Newcastle plus network of 20 offices nationally: The KPMG Global Business Services (GBS) consulting team is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutionas across the UK. Working on complex engagements from Corporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG Global Business Services? Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impacting the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all-round experience, enhanced effectiveness and efficiency cost-saving initiatives. Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory. What will you be doing? Engagement delivery • Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well supporting business development activity to secure future programmes of work, • Supporting the design and creation of KPMG specific GBS propositions, assets and intellectual property What will you need to do it? • Have experience in consulting or industry with specific relevance to Global Business Services, • Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics, • Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with ambiguity, • Hands on knowledge of project management methodologies and preferably certified project / programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members, • Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance, • Meet as a minimum the requirements of Baseline Personnel Security Standard as outlined: ___, • Meet as a minimum the requirements of Baseline Personnel Security Standard as outlined: Skills we’d love to see/Amazing Extras: • Have an ability to articulate trends in GBS and the challenges facing organisations across the public sector, • Have knowledge and understanding of end-to-end GBS processes and their interdependencies to deliver a seamless experience to customers, • Be an excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior business leadership or clients, • Have flexibility to travel, • Holding an accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent experience) would be preferable To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • Birmingham, • Bristol, • London Canary Wharf, • Newcastle Upon Tyne, • Manchester This position will largely be based from London. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below: • Technology and Engineering at KPMG: ___, • Technology and Engineering at KPMG:, • ITs Her Future Women in Tech programme: ___, • ITs Her Future Women in Tech programme:, • KPMG Workability and Disability confidence: ___, • Applying to KPMG: ___, • Applying to KPMG:, • Tips for interview: ___, • Tips for interview:, • KPMG values: ___, • KPMG values:, • KPMG Competencies: ___, • KPMG Competencies:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

Front of House/Events Assistant, University, London, temp, £13.85-£14.00 p/h plus holiday pay accrual Our client, a University in London, is looking for a Front of House/Event Assistants to cover the start of the academic year. The role will be varied with some desk based work plus crowd interaction roles; being customer focussed is the key. This is to start on Friday 19th September and will be for 3 weeks, working Monday to Friday. The main duties of the Front of House Assistant role are: • Provide a warm welcome on reception, creating a positive first impression for guests, • Support the team in delivering excellent hospitality, • Managing significant numbers of new student arrivals, • Checking student identities, • Ensure all students receive the correct passes, • Work collaboratively with team members ensuring logs of any issues are maintained, • Checking passes of guests on their arrival escalating issues when necessary, • Providing help and support to students, • Entry pass management, for students and contractors, • Ensuring the reception areas are tidy and well maintained, • Undertake any other reasonable duties as required by the team Skills and experience • Prefer to have some reception experience or dealing with significant numbers of customers, • Experience of multi- tasking and controlling a reception barrier whilst delivering customer service, • For some roles, willingness to work outdoors is preferred, • Evidence of providing excellent customer service, • Display a positive outlook with a can-do attitude, • Knowledge of security functions across a large complex estate, • Experience of large numbers receiving guests to events, • Experience of working as part of a team, • Able to take ownership of a problem, • Ability to communicate verbally with people at all levels, • Must have IT skills including email This is a fantastic opportunity for a receptionist to grow their front of house experience in a dynamic company. Apply now! Due to the large number of applications that we receive, only shortlisted applicants will be contacted. Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency.

Remote Residential Conveyancing Solicitor 3+ PQE Remote Permanent Full Time £50,000 + benefits Wiseman Consulting Limited is a Legal Recruitment Agency based in the UK. It specialises in placing Paralegals, Solicitors, and Partners into private practice and revenue share firms nationwide. The Firm We are looking for an experienced Residential Conveyancing Solicitor to join a modern, forward-thinking digital law firm. They specialise in residential conveyancing, handling thousands of residential sales, purchases and remortgages each year on their intuitive client-focused technology platform. With industry-leading reviews, this firm has an excellent reputation with all clients and relationships throughout the cycle. Their industry-leading technology platform, designed and built by the firm, to optimise the process to enable you to focus on the more complex legal problems. Our intuitive client engagement platform allows clients to track the entire process in a completely transparent way and reduce traditional conveyancing processes by up to 50%. The Role As a Residential Conveyancing Solicitor at our client, you will thrive with a can-do attitude and a passion for excellent customer service. You will deliver high-quality conveyancing work to clients as part of a thriving, collaborative team. You will have 3+PQE experience as a Solicitor, Licenced Conveyancer or Legal Executive in UK residential conveyancing or 5+ years’ experience, not working on residential conveyancing transactions. We are seeking individuals with high technical skills and experience, as well as a passion for technology-based solutions and outstanding client care. If you can envisage how technology and law work seamlessly together, this is the firm for you. This is a passionate and collaborative organisation looking for like-minded people to join their team. Work includes but is not limited to • Sales and Purchase, • Leasehold and freehold, • Transfers of Equity, • Remortgages, • Secured Lending, • Buy-to-let, • New build, • Lease extensions What’s On Offer? This opportunity comes with an excellent salary and benefits package, alongside a chance of progression for motivated Solicitors. Benefits include • Fully remote working, • Full home working set up, • Private Healthcare package, • Free mental wellbeing support, • 25 days holiday per year, • Company Pension, • Enhanced company allowances, • Preferential employee share scheme Wiseman Consulting Limited acts as an employment agency for its client. Wiseman Consulting Limited is a Legal Recruitment Agency committed to selecting, recruiting, and developing the best candidates. We judge candidates solely on suitability for the job. We will endeavour to respond to all applications individually

Job Title: Housing Operations Consultant Contract Type: 4 month FTC Working: 3 days per week 9-5 Reporting to: Director of Customer Services Location: Stratford, London Salary: £70k (pro rota) About us Populo Living is Newham's housing company; we are wholly owned by the London Borough of Newham. Populo exist to tackle the shortage of homes in the Borough and to deliver half of these homes at genuinely affordable levels. The Populo Group has evolved since its inception to become a leading provider of both affordable and privately rented homes. Our profits are recycled back into delivering even more high-quality homes for people who want to make Newham home. Having somewhere to call home is fundamental to people’s health and wellbeing and is the central pillar of our mission. We believe in “Making Newham home”. We are designing and building better homes and places that people want to call home. Our high quality, spacious and environmentally friendly developments will become new communities and strengthen existing ones. Whether for private or social rent, residents will enjoy excellent standards of design and attention to detail. Together with our sole shareholder Newham Council, we are focused on the need to deliver for Newham’s people. This long-term commitment means that our exceptional customer service and commitment to our tenants is here to stay. Populo Homes is our registered provider of social housing and is an integral part of the Populo Group. The Group also includes a design and build subsidiary. We are a small dynamic team who have grown quickly and operate in a very collegiate way. We value our connections to Newham, it is important to us to reflect and understand our Borough and its diverse communities. We are always keen to hear from local people who share our values around diversity and inclusion. We welcome applications from all individuals who can bring skills and importantly, the right attitude for our ambitious team. Role purpose: The role will support the customer services directorate by leading a range of strategic high level projects and providing advice and guidance on operational functions and service areas. Key responsibilities: • Support the directorate with the procurement of key service contracts., • Develop a comprehensive contract register and preferred supplier list., • Lead a service charge review project., • Produce a commercial unit responsibilities matrix and provide support to our team to understand the needs and requirements of our commercial tenants., • Review the quality assurance process in relation to compliance testing., • Support the enhancement of our compliance related data., • Completion of smaller and ad hoc pieces of work. About you: Essential: • Proven experience in housing operations or property services within a local authority, housing association, or consultancy context., • Demonstrable experience in managing or supporting procurement and contract management processes., • Experience developing or maintaining contract registers and supplier frameworks., • Experience leading or contributing to service charge reviews or similar financial analysis projects., • Experience working with commercial tenants or on commercial property matters., • Experience reviewing or implementing compliance-related quality assurance processes., • Understanding of service charges, leaseholder obligations, and cost recovery principles., • Knowledge of property compliance requirements (e.g. gas safety, electrical testing, fire safety)., • Ability to produce high-quality written reports, matrices, registers, and guidance documents. Desirable: • Relevant professional qualification (e.g., RICS, CIOB, CIH, or NEBOSH)., • Experience of working at or reporting to Board/executive level., • Experience of delivering digital transformation or repairs system upgrades. What we offer: • The cover is provided by Canada Life, • Benefit of 4x Basic Annual Salary, • Benefit provided to State Pension Age (SPA), • Company Pension – Scottish Widows (employee pension contribution of 5%, • and Populo will contribute 10%)., • Holiday entitlement – 30 days per year plus bank holidays. The holiday year runs, • from 1st January to 31st December.

Managing Director EMEA • Permanent, • Full Time, • Reports to : Tag Global Brand President Job Summary: Reporting to the Tag Global President, the, Managing Director is responsible for Tag’s relationship with its clients. The primary responsibility of the Managing Director is to deliver and grow the Tag business working as an extension of their clients marketing resource. They are expected to build deep, meaningful relationships and form partnerships with their clients that are built on trust, respect and shared goals. The MD is responsible for creating plans to achieve financial and commercial budgets, and the development and implementation of strategies to mitigate potential revenue losses. They must also lead and support activities to identify new potential clients and create new business from existing customers. The MD sits on the Growth Board, the Governance Exco and an invitee to the Operations Board. The Managing Director will lead the EMEA Senior Leadership Team. Responsibilities: Financial • Maximize profitability to deliver budgeted objectives, • Ensure client commercial terms reflective of company policy, • Manage costs within agreed budget, • Maximize top line account growth, • Maximize new business opportunities and be the active lead on any new business opportunity assigned to EMEA P&L ownership partnering with the EMEA CFO Client • Establish, develop and maintain long-term relationships with key senior stakeholders within the client account by delivering a first class, customer centric experience, • Proactively develop new relationships within the client company to upsell and cross sell Tags broader proposition, • Relationship manage our overseas operations and provide a single escalation point globally where appropriate, • Work with senior regional leaders and the global team to identify added value services within cost efficient ways, • Ensure that all customer touchpoints are positive so take proactive interest in all TAG business areas and stakeholders, • Regularly contribute to external events and be recognized as the external face of Tag People • Ensure the management structure is appropriate for the account at all times and is appropriate to the client’s needs, • Develop a succession plan to meet the future needs of the account and contribute to the wider Tag Group organizational planning, • Train and develop employees as appropriate to needs of business and in line with Tag development programs, • Act as a role model for all direct reports and Tag employees responsible for the client, • Lead and motivate the team to demonstrate a collaborative, innovative and ambitious ambition, • Ensure clear objectives are set and monitored for all members of the team Commercial • Take an active role in contract & commercial negotiations., • Develop an overall strategic vision designed to take the department to the next level., • Develop a long-term plan to manage risk while being open to change, challenges and experimentation., • Clearly communicate the overall strategic vision and obtain buy-in and ownership from the senior leaders within the business., • Leverage internal talent to brainstorm/identify/develop large-scale ideas for improvements to existing services/operations and potential new ones., • Perform consistently against all published Tag KPI’s and balance scorecard objectives, • Ensure compliance with Tag operational practice i.e. financial and commercial policy, • Manage expenses against company policy, • Manage absence against company policy, • Create an environment of innovation and continuous improvement, • Constantly re-engineer services to maximize profit in line with company best practice and client needs, • Ensure correct billing and delivery across all services, • Implement all new business successfully, • Adhere to all Tag risk management guidelines and pro-actively manage all contract risk Job Qualifications: • Bachelor's degree from an accredited university or equivalent is required. A combination of education and work experience may be substituted, • At least ten years' experience in a senior leadership role, • Strong subject matter expertise in Creative Production or Sourcing, • Demonstrated strategic and business acumen to make a strong contribution to the ongoing development of the Tag business proposition, • Demonstrated record in developing strategic solutions that have permanently resolved poor contract performance or difficult situations, • Established accomplishments in successfully growing volume, profitability and client satisfaction, • Track record of achieved success through the leadership of a high performing team, • A minimum of 5 years' experience in client or customer service environment, • A minimum of 4 years' previous management experience. Must demonstrate effective supervisory and leadership skills, • A minimum of 3 years' of prior experience in financial analysis, managing financial reporting or cost controls, Profit & Loss statement ownership, etc., • Understands Tag's commercial offering, • Established accomplishments in successfully growing volume, profitability and client satisfaction, • Proven effective decision-making skills required to manage complex operations, • Demonstrated strong written and verbal communication skills; proficiency in Microsoft word, excel and power point

Lead Health & Safety Management Consultant Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success. If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include: • Implement client projects and programmes with high-level advocacy, • Designing management reports and predictive analytics for clients., • Create customer success by managing and reviewing a highly configurable digital software enterprise platform., • Undertake gap analysis of processes for improvement and better management of our clients systems., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. You will have: • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g, CMIOSH or MIIRSM or working towards (minimum Cert IOSH), • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Apply now; Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

We have a fantastic opportunity for a Fluent French Relocation professional to join our client in London. As the Relocation Specialist, you will be responsible for the end-to-end coordination of global relocation services to corporate clients. Working closely with internal European teams and external corporate clients, you will be responsible for ensuring a smooth relocation process, adherence to compliance and regulations, and exceptional client service standards. This position demands exceptional organisational skills and the ability to communicate effectively in both English and French. What does the Relocation Specialist role include: • Act as a subject matter expert for relocation-related services to corporate clients and their relocating employees., • Manage each relocation employee case from start to finish, including the full delivery of their relocation needs assessments and induction calls., • Build and foster professional relationships with clients and their employees., • Coordinating global mobility services such as destination services, move management, and immigration services., • Support supply chains to ensure high client satisfaction throughout the process., • Attend meetings with the corporate client and their HR members when required., • Communicate effectively in both English and French. Required Skills • Proven experience in relocation or global mobility is essential., • A customer-centric mindset with strong communication skills., • Excellent multitasking ability and a keen eye for detail., • Commercial awareness and financial understanding., • Fluency in both French and English is required., • Proficiency in German is a plus, but not essential., • Advanced IT skills, including MS Office (Outlook, Word, Excel). Pay range and compensation package - Flexible working arrangements: Hybrid working available. Permanent, full-time employment contract. Comprehensive onboarding programme. Opportunity to work with an international team in a dynamic global environment. Career growth and development opportunities. A modern, open, and agile working environment.

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). Branch hours – 7.30 – 5.00 Monday to Friday and every 2nd Saturday morning 8-12 Key Responsibilities • Welcome customers to the branch and take an active interest in their projects, • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values, • Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided), • Check incoming deliveries and report missing or damaged products, • Maintain stock levels in both the shop and yard areas, carrying out regular stock counts, • Keep the branch looking clean and tidy, to make a great first impression on our customers, • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work What’s in it for you? • Retirement Savings Plan (Pension) – with Legal & General, • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings., • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway, • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation), • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover, • Employee Discount, • Refer a Friend scheme, • Wellbeing Centre via WorkPerks, • New Reward and Recognition programme – launching soon! Required Skills and Experience • Previous industry experience preferred but not essential, • Strong organisational skills, with the ability to prioritise work accordingly, • Strong communication skills, • Confident working both indoors and outdoors, • A health and safety focus, • Comfortable in a role involving extensive manual handling of bulky items

The Role: We are extremely excited to announce that Gamepath are looking for a talented and dynamic Head Chef. Reporting into the Group F&B Manager, Restaurant GM and Commercial Director, the Head Chef to take charge of the kitchen operations within Monopoly The Top Hat Bar & Restaurant based on Tottenham Court Road in Central London. A Food and Drink destination in its own right, The Top Hat will provide the perfect complement F&B experience to the Monopoly Lifesized Experience. We serve a premium cocktail/premium causal menu mixed between traditional restaurant and event trade. We are looking for someone who considers themselves to be driven and creative with natural leadership skills and a strong administrative and financial understanding and robust experience of F&B hygiene and food safety compliance. When faced with complex situations they must be able to offer optimistic, positive solutions doing their utmost to keep both guest and staff team happy at all times. The Head Chef will be responsible for: • Team Management & Leadership by motivating and maintaining moral within the kitchen team through leading by example, • Quality Guest Experience by ensuring that every single guest has a sensational and memorable experience at The Top Hat Bars & Restaurant, • Effective Operations by overseeing the management of all daily operations within the kitchen department including, service standards, labor management, stock and orders, compliance, health and safety and hygiene., • Development by ensuring that the food offering is continually updated by working with your team to design weekly & seasonal specials that tie in with the London Monopoly theme. Assisting the General Manager and Director of F&B, in the creation of innovative new ways to operate in order to maximize the guest experience., • Kitchen Administration, Finance & Reporting by assisting the General Manager with delivery of end-of-week finances and future forecasts to the board of directors. You must assist the General Manager to drive revenue and growth of the F&B department within the Monopoly Lifesized experience, • Training to ensure all kitchen staff are fully trained on product knowledge, especially allergen labelling and safety procedures. You will ensure that all staff are fully trainedon compliance, hygiene and health & safety along with ensuring that team training records are updated and maintained. You will invest time in staff training above and beyond the normal levels expected within the F&B sector through appraisals and task delegation. E.g teaching staff costings so they can confidently design their own dishes and trial them as specials., • Developing a Culture of Collaboration by contributing to the continuous improvement of processes and procedures. You will inject fun, positivity and confidence into the F&B department making it contagious throughout the team., • Compliance and Safely by ensuring that all data protection requirements are met in accordance with the Group’s policies and procedures and statutory requirements. You will ensure that health and safety requirements are met in accordance with the Group’s policies and procedures and statutory requirements. Working with a third party food compliance specialist you will ensure that food safety standards are maintained, updated and implemented., • New Openings by working with the General Manager and Director of F&B to ensure the successful launch of the Top Hat Bar & Restaurant in August 2021 and potentially, subsequent openings in the future., • Recruitment by working with the General Manager to build a slick hard-working team that you will be proud to manage. You will go above and beyond to develop and retain a fantastic team., • Stock by controlling stock levels and keeping stock systems up to date. Knowledge, Skills and Experience Essential; • Proficient in following, leading and implementing strict allergen and dietary requirement procedures within kitchens in accordance with UK law., • A passion for food with a talent to convert business strategies into exceptional guest experiences., • Proven track record of managing successful kitchens in independent/chain restaurants, • Experience of opening new restaurants and launching new food concepts, • Experience of creating and maintaining kitchen operational procedures, • Experience of liaising with food suppliers, • Proficient with Microsoft Word and Excel, • Experience of forecasting and maintaining labor margins, • Confident, troubleshooting skills to solve the complex issues that can arise during service, • Result focused with the ability to take ownership of tasks, • Excellent team leader who can work flexibly to meet business requirements, • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities, • Customer focused with excellent verbal communication skills, with the ability to work at all levels within the business and communicate confidently with the wider Gamepath team., • Level 3 Food Safety Certification Desirable; • Fire Marshal Training, • First aid trained (if not we will arrange this), • Experienced in both traditional restaurant and event kitchens Who we are: The Path Entertainment Group is a leading force in location-based and live entertainment, dedicated to crafting world-class, immersive experiences powered by some of the world’s most iconic brands. Our debut attraction, Monopoly Lifesized, launched in London in 2021 and quickly became a global phenomenon, expanding to Riyadh, opening in a US Tour visiting Denver, Colorado in October 2024, and more recently Charlotte, North Carolina. In partnership with Lionsgate, SAW: The Escape Experience followed in 2022, bringing fans into the twisted world of Jigsaw. Most recently, The Paddington Bear™ Experience opened in May 2024, a landmark family attraction located in the heart of London, just steps from Big Ben.

Rockbourne is delighted to be working with a leading Pan-European alternative real estate/infrastructure platform to help them appoint a top-tier Senior Asset Manager to join their London-based team. Our client are at the forefront of building and operating sustainable infrastructure in key UK and European markets. My client has deployed over c.£400m, covering c.40 assets to date and they are currently on an exciting journey, building towards an aspiration of over £2bn of AUM in the next 3 years. The Why? In order to realise this vision, our client has become a vertically integrated real assets business that combines traditional acquisition, development and leasing activity with operational capabilities. With a strong focus on quality and sustainable growth, they are on a mission to enhance their market presence while continuing to deliver outstanding value to stakeholders. This is a unique opportunity to join a high-performing team and contribute to significant projects that shape the real estate landscape. The role offers exposure to diverse geographies and functions, empowering you to make a real impact. What is in it for you? • Track Record - Our client has an existing enviable track record, and you will be able to leverage their extensive experience, strong relationships, brand and network., • Team/Culture - Work as part of an experienced but humble leadership team who are very open-minded and are also committed to helping you to realise your goals and share in the successes along the way., • Autonomy - The team will empower you to do your best work rather than dictate exactly how you do it, you will have the opportunity to grow into your role., • Growth and Scale Potential – Our client is and plans to expand rapidly, and this role will be pivotal in this journey. You have the opportunity to join a scale-up business and fast-track your career., • New/Nascent Asset Class – You have the chance to shape the future of a new business in a nascent sector that is well-positioned to become a major institutional real estate asset class. What do you need to bring to the table? • C. 6-12 years’ of asset management experience and will have worked in a PropCo, REIT, Real Estate Fund, or Real Estate Private Equity business, • Strong personal attributes and the ability to manage upwards, • Prior industrial/logistics asset management experience is desirable but not essential, • You will need to have a thirst for learning and be willing to wear multiple hats in a fast-paced environment, • Detail orientated and resourceful with the ability to work with speed and accuracy, • Relationship building capabilities and confidence, • Second European Language (desirable), • Development finance experience (desirable) The role itself: You will be responsible for overseeing and optimising the performance of our client’s investments. This involves developing and implementing strategic plans to enhance asset value, monitoring overall financial performance, preparing necessary analyses and reporting. It also involves oversight of property management, leasing, capex programs and other key asset-related processes. • Asset Management: Oversight and management of the processes related to an asset following purchase. This includes leasing, business planning and performance, capital expenditure, property management, customer management, and reporting. It involves oversight of the projects and activities relating to improving the asset, optimizing its performance, and improving its economics. This involves building and maintaining high-quality relationships with customers, planning departments, property managers, service providers and other stakeholders to the assets., • Strategic Planning: Provide input to the development of acquisition strategies including insight from customers, experience at existing assets, and insight drawn from the local perspective of planning departments, brokers, property managers and other sources of knowledge., • Acquisition: Support the acquisition process, as required with insights and expertise from existing assets, markets and customers., • Planning & Construction: Provide input to the planning and construction processes to support successful applications and construction projects. Support the planning and construction processes as liaison from the Investment team, ensuring that projects remain aligned with investment underwriting., • Finance: Support relevant finance processes including monthly and quarterly financial reporting, valuation, cash flow management, capital project tracking and approvals, LP and other reporting Other details: • Salary: DOE + an uncapped discretionary bonus, • Location: London, West End

Mode Search is currently partnering with a renowned luxury fashion house to support their search for a Customer Operations Executive to join their London-based team. This position is located at the brand’s London headquarters. It is a full-time, on-site role reporting directly to the Customer Service Manager. The position sits within the Customer Service function and works closely with cross-functional departments to ensure operational excellence and seamless service. The Role • Coordinate daily activities of the Customer Service team and serve as backup to the Customer Service Manager, • Oversee the complete order flow process from order receipt through to final delivery, ensuring accuracy and timely execution, • Support showroom operations during sales campaigns as needed, • Work closely with Credit and Finance to manage payment terms, including advance payments, letters of credit, and guarantees, • Liaise with Shipment Planning and Global Transport to provide shipping instructions for customer orders, • Coordinate with internal teams across Production, Logistics, Warehouse, Planning, Order Entry, Sales, and Invoicing to ensure efficient order processing, • Monitor orders and address any delays or issues with a proactive, solution-focused approach, • Manage seasonal reorders and communicate order changes, pricing updates, and cancellations, • Act as the first point of contact for customer inquiries, ensuring timely responses and directing queries appropriately, • Ensure smooth delivery execution to support revenue targets and customer satisfaction, • Assist the Customer Service Manager in initiatives tied to turnover objectives, • Gather and share customer feedback and insights to support market analysis and sales strategies, • Supervise and guide Customer Operations Specialists, encouraging collaboration and continuous improvement, • Monitor team performance and lead initiatives to improve process efficiency and service quality Requirements • Minimum of 5 years’ experience in a customer service or operations coordination role, ideally within the luxury or fashion industry, • Fluent in both Italian and English; additional languages are advantageous, • Proficient in Microsoft Office, especially Excel, Word, and PowerPoint, • Experience working with SAP and AS400 systems, as well as reporting tools, • Strong analytical and problem-solving skills, • Proven track record in team leadership and people development, • Excellent interpersonal and communication skills, • Highly organised, adaptable, and confident with the ability to work under pressure, • Deep understanding of order flow processes and how they impact both customer satisfaction and commercial targets Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

Permanent Vacancy – Account Coordinator (German) Location: Watford, WD18 (Hybrid) Duration: Permanent Salary: from £28,000 to £30,000 Hours: Monday to Friday, 8am-4pm The position will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. Main duties: • Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities, • Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth, • Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business, • Evaluate the customer’s current service plan and provide recommendations based on the client’s needs and suite of products, • Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place, • Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections, • Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio, • Assess client needs and find creative solutions to assist and manage challenging customers’ requests and escalation Criteria: • Fluent to a business proficiency, both written and spoken, in German, • Experience in customer services or a client coordination role, • It would be highly advantageous if candidates had additional language skills in either Spanish, Italian, French, Polish, Hebrew or Dutch but this is not essential The company offers 33 days’ holiday including bank holidays, free eye tests, opportunities for internal progression and other additional benefits including hybrid working. Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Legal Counsel FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Legal Counsel. • Please note that this is a hybrid role (3 days in the office, 2 days from home) In this role, you will be part of the team supporting the Head of Legal Services to plan ahead and deliver our business strategy in line with our long-term goals and to build and maintain a first class in house legal department which ensures an efficient, hands-on and customer-centric service to the Bank and its clients. Key Responsibilities: • To assist in the review of, and the provision of advice on, transactional legal documentation in respect of the Bank’s business, including facility documentation in respect of the Bank’s lending portfolio., • To review and advise on third party contracts, NDAs and commercial agreements as well as advise on legal queries received by the Legal Department from other areas of the Bank., • To assist in the development and update of internal legal standardised documentation, departmental and business focused checklists., • To undertake legal horizon scanning and support the preparation of periodic reports with findings and liaise with other stakeholders where required., • To undertake legal research, prepare memoranda of advice and develop and maintain the legal knowledge database., • To support the maintenance of legal adequate legal procedures and processes including the maintenance of registers, files and records., • To support the development of a legal risk management framework., • To support the implementation and maintenance of legal operations tools and initiatives., • To manage vendor onboarding and periodic review for the Legal Department. Key Skills/Experience: • With (Post-Qualified Experience, (PQE) having qualified in private practice and gained experience as in-house counsel at a financial institution as a generalist but with a focus on cross-border emerging markets finance (including energy, national resources, oil, gas, infrastructure, trade finance)., • Good understanding of the regulatory environment the Bank operates in. Knowledge or and/or experience in private banking is a plus., • Keen interest in legal technology., • Qualified to practice as a solicitor in England and Wales. Law degree: England & Wales, • Strong communicator, results orientated, good at time management and building trust and credibility., • Must be driven, articulate, proactive, flexible, approachable, and pragmatic. Must consider and evaluate risk in their approach. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: ___The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job Title: Materials Controller About the Role We’re looking for a driven Materials Controller to support aircraft maintenance operations by managing procurement and logistics of parts, materials, and equipment. This important position ensures the Maintenance Control Centre runs efficiently and that maintenance teams have everything they need—precisely when they need it. Key Responsibilities • Handle procurement and documentation for aircraft and non-aircraft materials, goods, and services, ensuring full compliance with laws and regulations., • Respond promptly and efficiently to Aircraft-On-Ground (AOG) situations., • Negotiate with vendors for best value and monitor/expedite purchase orders., • Assist in developing service contracts and maintenance support programs., • Participate in defining needs, specifications, and vendor selections., • Manage tasks via ERP systems and liaise with repair stations and vendors., • Contribute to continuous improvement within Purchasing and across the organisation., • Collaborate with maintenance planning teams to refine demand forecasts., • Coordinate specifications and needs with internal requestors., • Report vendor performance issues related to cost, quality, or delivery to management., • Partner with other departments on inventory levels, one-off purchases, and stock management., • Manage global inbound and outbound shipments with freight forwarders and couriers., • Oversee customs regimes and compliance, including documentation and shipping cost negotiations., • Process return shipments of customer-owned property., • Provide exceptional service and relationship management to internal and external stakeholders., • Attend customer/supplier meetings and support business travel when needed., • Develop and nurture supplier and customer relationships., • Assist with order expediting to meet delivery and service level objectives., • Support leadership with administrative or project-based tasks as required. Qualifications & Experience • Procurement experience—preferably in aerospace or aviation., • Familiar with transactional scopes including loans, exchanges, cost estimating, and parts process management., • Experience with AMOS or similar Maintenance Management Systems is advantageous., • Aerospace qualifications or familiarity with diverse currencies and conversions are a plus., • Strong negotiator—highly motivated, flexible, outgoing, and results-driven., • Excellent communication skills—capable of conveying complex ideas clearly and succinctly., • Relationship-focused, with a track record of building effective partnerships to achieve objectives., • Comfortable meeting deadlines and using metrics to assess performance., • High standards of work quality and an understanding of human factors in operational contexts., • Interpersonal skills to maintain strong interdepartmental relationships., • Knowledge of regulatory frameworks such as FAA, TCCA, EASA Part-145, PGS-15, ADR, and IATA categories 7/8. Working Time & Logistics • Based at head office in Hampton Wick, with flexibility for hybrid working and occasional travel across the UK., • May include shift-based work periods to align with maintenance operations.

Role: Programme Manager Location: London (Oxford Circus) Hybrid: 1-2 days per week in the office About Monument Technology Limited In building its core UK banking business, Monument has developed an open, scalable, cloud native and world-leading banking technology platform, the third pillar of the Banks’ strategy, which has allowed it to make significant inroads fast into the asset-rich, time-poor, and under-served mass-affluent market. The platform was designed from the start to be modular, flexible and extendable into other banking products and channels which also makes it easy to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of legacy software, enabling our clients to rapidly deploy, scale and innovate at a fraction of the cost. From customised front end mobile apps and online banking portals, through core banking and CRM to the general ledger and a data lake, the platform can be consumed in whole (“Bank-in-a-Box”) or in part, as required. Our technology stack has gained positive attention from multiple players globally and over the past 12 months we have engaged and continue to engage in meaningful discussions and over the coming months, we will prioritise empowering businesses in the UK and Neo Banks globally to revitalise their existing technology stacks and to develop innovative new platforms. Our dynamic integration frame and architecture allows the platform to scale globally with many components adaptable to other geographies. About the Role As a Programme Manager (Lead) at Monument Technology Ltd (MTL), you will oversee the implementation of a portfolio of client contracts. This includes managing concurrent, large-scale programmes alongside smaller projects and workstreams. You will work cross-functionally, from early engagement with the Commercial team to support bids and define delivery models, through to programme initiation, execution, and handover to Business-as-Usual (BAU) operations. Delivery approaches may vary, so adaptability across methodologies is essential. You will lead teams within a matrix structure, collaborating with internal MTL colleagues, external partners, and client stakeholders. The role includes full accountability for governance, reporting, financial tracking, and successful delivery outcomes. A key element of this role is to contribute to the standardisation of our delivery model, promoting repeatable, scalable best practices across all implementations. Key Responsibilities • Lead the end-to-end implementation of client contracts, from scope definition and resourcing to cost modelling and timeline planning., • Ensure the creation and maintenance of robust project documentation, aligned to governance and approval processes., • Develop and maintain detailed project plans (e.g., in Microsoft Project), providing a portfolio-wide view to support proactive decision-making., • Produce and present clear, actionable management reports for both internal and client stakeholders., • Manage projects in line with contractual agreements, applying rigorous change control procedures., • Facilitate and lead stakeholder meetings, workshops, and presentations., • Foster strong collaborative relationships with internal and external stakeholders, including third-party suppliers (some offshore)., • Embed the MTL Implementation Framework, ensuring delivery lifecycle adherence and timely production of required artefacts., • Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring • Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector., • Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases., • Experience working in fast-paced environments with competing priorities and multiple stakeholders., • Strong understanding of information systems and delivery processes across financial services or related sectors., • Demonstrated success delivering customer programmes end-to-end, with measurable impact., • Excellent interpersonal, communication, and negotiation skills., • Comfortable managing your own workload and supporting team delivery under pressure., • Familiarity with service management frameworks and ITIL principles (desirable)., • Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to truly understand and offer exceptional service to our customers. The Monument Technology team are all here because we are passionate about building so much more than a bank and so much more than a technology company. We will be known for our integrity, attentiveness, sense of community and innovation. We build strong relationships through trust and a keen eye for detail. Our commitment and collaboration deliver an attentive and outstanding service offering. All combined with our community, both internal and external, our approach to diversity and our pursuit for innovation, we will help our customers and colleagues to do more and be more.

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Job purpose • To deliver a professional HR service to the stakeholders, advising on the application and implementation of HR policies and procedures and terms and conditions of employment., • To support leaders across the business, offering advice and support on complex, sensitive and sometimes contentious Employee Relations issues., • To manage HR administration activities, ensuring the currency of all HRIS and Employee Files throughout the employee Lifecyle., • To provide support and guidance on all HR related matters assigned to your role. Main duties and responsibilities • Provide high quality, efficient and customer focused HR advisory service to the business on a range of HR policies and procedures, ensuring compliance with employment legislation and Alten policies., • To build relationships with senior leaders/managers at all levels across the business to develop a good understanding of their work to be able to offer commercially astute solutions., • To advise, support, train and coach managers in the resolution of Employee Relations (ER) casework, including capability, disciplinary and grievance matters., • To facilitate and manage ER casework by supporting investigations, maintaining records, drafting accurate minutes, collecting witness statements, or chairing meetings, as appropriate., • Manage incoming ad hoc queries from managers and employees in accordance with departmental Service Level Agreements., • Ensure all HRIS remain current and accurate at all times, demonstrating exemplary data hygiene in accordance with Alten policies and procedures., • To support the Payroll department with the completion of payroll activities on a monthly basis., • To provide support and guidance regarding Visa and Right to Work queries., • Prepare and present HR and workforce reports as and when required., • Undertake all required HR project work and assist with staffing restructures across the business, ensuring that the restructures are legally compliant and in line with Alten policy., • Maintain currency of HR expertise, including legislation, best practice, and trends in HR especially across the consultancy sector. Experience/Knowledge • Experience working in organizations with well-defined HR practices, ideally in fast moving arenas., • Minimum 3 years’ experience, including proven exposure to employee relations (ER) case management., • Excellent communication skills, both written and verbal., • A keen eye for detail and an organized, process orientated outlook., • Integrity and confidentiality, leading by example to set the standard for personal integrity., • A good base understanding of HR practices, and an interest in pursuing a career in HR., • An enthusiastic approach to learning., • A good practical understanding of MS Office., • Ability to build relationships and earn trust., • Good problem solving skills., • Able to priorities workloads and stakeholders in a fast paced and demanding environment. What we offer: • Company benefits including Private Medical Healthcare (Inc Dental and Optical), Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • Wellness 24/7 Confidential employee assistance program., • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

LotusFlare, based in the heart of Silicon Valley, is a provider of cloud-native SaaS products. Founded by the team that helped Facebook reach over one billion users, LotusFlare’s purpose is to make affordable mobile communications available to everyone on Earth. Today, LotusFlare’s digital commerce and monetization platform, Digital Network Operator® (DNO™) Cloud, delivers valuable outcomes for telecommunications services providers supporting millions of customers globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client Engagement Manager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a portfolio of LotusFlare’s customers, guiding the client and team members towards successful project execution and achievement of overall project goals. You will work directly with clients and take ownership of the overall project and its outcomes. RESPONSIBILITIES • Manage the overall implementation and delivery of digital solutions leveraging our SaaS platform and its integration within the clients’ technology landscape., • Operate as the lead point of contact for any and all matters specific to the delivery of technology programs in your accounts, • Work with LotusFlare’s product and engineering teams to enable the on time and on budget delivery of the programs, • Build and maintain strong, long-lasting customer relationships, • Co-ordinate with 3rd parties who may be involved in a solution delivery, • Drive project execution of the technical delivery track track across all the SDLC stages including scoping, design, testing, deployment and project handover to customer support and operational teams, • Act as a key interface between the customer and the LotusFlare organization including product, sales, engineering, support, and business teams, • Support project management activities, ensuring issues are documented and addressed, • Be a part of a Global Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools, • Aid in product design and product development, • Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred, • 15+ years of experience in complex program management, preferably of enterprise software implementations in the telecoms sector, • Deep expertise in mobile and fixed telecommunications, • Proven track record of leading delivery of complex digital solutions, on time and within budget, • Good analytical and quantitative problem-solving skills. Able to distill data and articulate the rationale for making difficult trade-offs, • Demonstrated leadership ability in an international team environment, • Initiative taker, eager to break new ground, create opportunities for others, and a quick learner, • Comfort and experience with cross-organizational communication; excellent written and verbal communication skills, • Competitive salary package., • Annual bonus., • Training and workshops. At LotusFlare, we attract and keep amazing people by offering two key things: • Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners. With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, MTN, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

Join us as a Head of Devices at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Devices to provide strategic leadership and direction across the full lifecycle of smart metering devices within the UK’s national infrastructure. This pivotal role will shape the vision, strategy, and governance of device technology, ensuring it is secure, future-ready, and aligned with national energy and operational objectives. Leading a team of device specialists, engineers, and technical experts, you will drive excellence in device strategy, integration, and performance. You will be accountable for ensuring that device-related decisions support scalable, interoperable, and cost-effective solutions that deliver optimal outcomes for DCC operations and our customers. You will work across delivery, technology, commercial, operational, and regulatory functions to embed device strategy as a trusted enabler of business and customer outcomes. Your leadership will be central to ensuring suppliers are held to account for delivering robust device roadmaps, compliance with standards, and innovation that meets evolving service needs. This role is critical in shaping the future of smart metering devices and ensuring our device capability operates as a strategic enabler of national energy transformation. Responsibilities: • Device Strategy and Leadership – Define and communicate the strategic vision for smart metering devices, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of device experts, fostering a culture of innovation, accountability, and continuous improvement., • Device Lifecycle Ownership – Oversee the full lifecycle of smart metering devices, from specification and certification through deployment, maintenance, and retirement., • Driving Performance and Accountability – Set clear expectations for device quality, performance, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on device-related aspects of major transformation programmes, ensuring devices are enablers of secure and scalable change., • Stakeholder Engagement and Influence – Represent the device function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure device decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead device governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against device roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for device-related initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Device or Technology Functions – Experience leading device strategy or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving device-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term device strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how device strategy supports business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading device governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for device quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex device-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to work in our clinic in Dartford, where you’ll have responsibility for managing the performance of the team. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day • Effectively and efficiently manage resources to meet customer demands, • Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express, • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence, • Competitive salary, • Free or discounted optical products and procedures, • Career progression This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.