It customer service jobs in United Kingdom - Page 9

JOB TITLE: Associate GROUP: Corporate & Venture Capital REPORTING TO: Heads of Department TERM: Permanent HOURS: Full-time, 9:30am – 5:30pm, Monday to Friday with one hour for lunch. A flexible approach to working hours is a must, overtime may be required at busy times. We currently operate a hybrid working policy. Our hybrid working policy is discretionary and may be subject to change. ABOUT SHERIDANS Sheridans is a leading London law firm whose lawyers combine the in-depth legal knowledge and breadth of expertise and experience required to give unparalleled advice to their clients. Since 1956, Sheridans has represented individuals and organisations across a wide variety of sectors, providing quality advice which is commercially focused and personally delivered. The Firm traditionally gravitated around music and the creative industries and following a long period of sustained organic growth, Sheridans is recognised as a market leading firm in media, entertainment and technology. Sheridans retains its sector focus by organising the firm around its specialist sectors of Interactive and digital media; film & TV; music; branding and talent; and sports, and combines this specialist commercial and industry knowledge and expertise with a full-service offering including corporate and venture capital, tax and incentives, employment and immigration, privacy and data, crypto and emerging technologies, real estate, family and dispute resolution groups to provide a truly bespoke service to its clients. ABOUT THE TEAM Sheridans corporate and venture capital team prides itself on technical excellence, coupled with commercial, practical advice, and a sound knowledge of client businesses and industries. It advises clients from start-up to exit, and all phases through the corporate life cycle and growth in between. The team represents a wide range of clients on corporate transactions and advisory matters and operates in a very dynamic and commercially focused environment given Sheridans strength representing entrepreneurs, talent and investors in media, entertainment and technology. The constant within the team is working with high-quality clients on interesting deals, but otherwise the nature of the work is very varied and means that at any one time the team is working on the other side of specialist media firms, as well as City firms and US / Global firms. The team currently comprises of 8 partners (including a corporate tax partner and an incentives tax partner), 2 senior associates, 4 associates and supported by 2 paralegals and 3 personal assistants; with many of the team joining Sheridans having developed their careers in a big law environment and looking for an alternative platform and culture to further build their practice and operate as commercially minded corporate lawyers. ABOUT THE OPPORTUNITY We are seeking a talented and highly motivated associate to join our well-regarded corporate & venture capital team at Sheridans. The successful individual will have received training at well-regarded firm and have up to 2 years post-qualification experience. The Team’s current most junior associate is approaching 4PQE and therefore we are looking for a right candidate to come in and ensure a good balance of experience within the team. An aptitude to develop strong technical and legal expertise is a prerequisite for the role, however, a key component to success in this role in an entrepreneurial outlook and interest in engaging with the firm’s specialist sectors and business development. There will also be opportunities to develop and implement your own business plan to grow your client base and practice area in line with the wider team’s objectives. RESPONSIBILITIES • Working directly with the partners and wider team to manage complex matters and transactions, • Assist and work closely with partners on investments, shareholder agreements and joint ventures, • Guide and advise clients on advisory and company law matters, such as corporate governance, raising investment, company share buybacks, reductions in capital, • Advise clients on the law and legal issues relating to their transaction, • Draft documents and contracts tailored to the client's individual needs and the relevant matter, • Correspond and negotiate with opposing solicitors to secure client’s agreed objectives, • Manage transactions including preparation of checklists and pro-actively driving transactions/matters forward, • Arrange and attend client meetings where necessary to progress the transaction and finalise documentation, • At all times applying high attention to detail and sufficient review of all documentation prior to signing and implementing The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the firm and the overall business needs. SKILLS, EXPERIENCE & QUALIFICATIONS The successful candidate will be able to demonstrate the following: Skills & experience • A junior lawyer having trained and worked within established practices, • Experience undertaking matters involving but not limited to: M&A transactions, private equity and/or venture capital work, investments, debt finance, shareholders agreements, corporate restructuring and governance, • Gaining experience and confidence in the project management of a transaction or corporate matters, • A methodical approach to work with a strong focus on accuracy, • Excellent written and verbal communication skills, with experience liaising with senior internal stakeholders, • Enthusiasm, resilience, and a professional approach, with an excellent customer service ethic, • Ability to liaise with, persuade and influence colleagues at all levels, • Ability to remain organised, prioritise and multi-task particularly when managing a large workload under pressure and to tight deadlines, • Ability to work confidentially, remaining discreet at all times, • The potential to lead and delegate responsibility, • Flexibility towards working out of regular hours at busy times Qualifications • A strong academic record, • Qualified as a Solicitor in England and Wales EQUAL OPPORTUNITIES Our aim is for all staff to feel welcomed at Sheridans and ultimately be their true self at work. We are proud to promote inclusion & diversity among clients, candidates, and staff as an equal opportunities employer. It is our policy to support people who hold Protected Characteristics (under the Equality Act 2010) both internally and externally through supporting practices based solely upon merit. Please note that we will not accept agency CV's or applications. Application process: For further information and to apply, please submit your CV on LinkedIn. Due to the volume of applications, we are unable to respond to direct enquiries. If you have not received a response within 1 week, unfortunately you have not been shortlisted. We look forward to receiving your application.

JOB TITLE: Junior Associate GROUP: Employment TERM: Permanent HOURS: Full-time, 9:30am – 5:30pm, Monday to Friday with one hour for lunch. A flexible approach to working hours is a must, overtime may be required at busy times. We currently operate a hybrid working policy with at least 3 days office working per week, albeit in the first few months our preference would be 4 to facilitate integration. Our hybrid working policy is discretionary and may be subject to change. ABOUT SHERIDANS Sheridans is a leading London law firm whose lawyers combine the in-depth legal knowledge and breadth of expertise and experience required to give unparalleled advice to their clients. Since 1956, Sheridans has represented individuals and organisations across a wide variety of sectors, providing quality advice which is commercially focussed and personally delivered. Specialist lawyers in leisure, media and entertainment work closely alongside the firm’s corporate finance, employment, real estate and dispute resolution groups to provide a truly bespoke service to its clients. ABOUT THE TEAM The Sheridans Employment and Business Immigration Group invests time in understanding its clients’ businesses, their culture and their objectives, delivering advice accordingly. The team provides a full service to leading employers and senior executives throughout the employment life cycle. The Group covers everything from hiring to severance, acquisitions (both domestic and international), talent retention, international transfers and mobility, TUPE and outsourcing, working flexibly, agilely and securely within the global economy. In particular, the Group specialises in the sponsorship of overseas nationals, working with organisations to ensure they can bring in the talent they need to help their business thrive. The team guides clients through workplace conflicts from internal investigations, high-value or sensitive disputes arbitration, and mediation. Specialised lawyers well versed in Employment and Immigration law work closely together. The team currently comprises of 6 partners, 6 associates, 2 PA / Paralegals and 1 PA in total. The Employment team itself comprises 4 partners, 2 senior associates and 2 junior associates. ABOUT THE OPPORTUNITY We are seeking an enthusiastic and technically astute Junior Associate to join our renowned Employment team. The successful individual will have between 0-2 years’ post-qualification experience in employment law gained from a leading City practice. This is a perfect opportunity for those who wish to further their experience within largely employment advisory matters for professional and financial services clients. Litigation experience and exposure to employee incentives would be desirable, but not essential for success in this role. RESPONSIBILITIES • Working directly with the Partners and wider team to manage complex matters and projects, both contentious and non-contentious, • Advising in respect of grievance and disciplinary matters, investigations, mediation and dismissals, • Advising on collective matters such as TUPE and outsourcing, redundancies and restructurings, • Advising on internal investigations, mediation and Senior Executive issues, including negotiating exits and appointments, • Advising on standard employment issues and processes such as performance and sickness management in addition to support with contract and service agreements and HR policies (including global remote working and hybrid working policies), • Involvement in and supporting employment tribunal, civil court and appeal litigation, • Providing strategic advice in respect of current employment law and staying abreast of any employment law changes The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the Firm and the overall business needs. SKILLS, EXPERIENCE & QUALIFICATIONS The successful candidate will be able to demonstrate the following: Skills & experience • A technically gifted lawyer having trained with a leading employment law practice, • A strong sense of commerciality alongside technical excellence, • A methodical approach to work with a strong focus on accuracy, • Excellent written and verbal communication skills, with experience liaising with senior internal stakeholders, • Enthusiasm, resilience, and a professional approach, with an excellent customer service ethic, • Ability to liaise with, persuade and influence colleagues at all levels, • Ability to remain organised, prioritise and multi-task particularly when managing a large workload under pressure and to tight deadlines, • Ability to work confidentially, remaining discreet at all times, • Flexibility towards working out of regular hours at busy times, • A strong team player Qualifications • Qualified as a solicitor within England & Wales Please note that we will not accept agency CV's or applications. Application process: For further information and to apply, please submit your CV on LinkedIn. Due to the volume of applications, we are unable to respond to direct enquiries. If you have not received a response within 1 week, unfortunately you have not been shortlisted. We look forward to receiving your application. EQUAL OPPORTUNITIES Our aim is for all staff to feel welcomed at Sheridans and ultimately be their true self at work. We are proud to promote inclusion & diversity among clients, candidates, and staff as an equal opportunities employer. It is our policy to support people who hold Protected Characteristics (under the Equality Act 2010) both internally and externally through supporting practices based solely upon merit.

At Whittard of Chelsea, we’ve been inspiring moments of tea, coffee, and hot chocolate delight since 1886. Behind every store experience is a leadership team that brings our story to life-through passion, performance, and pride. We’re now looking for a Deputy Manager at our Oxford Circus store to support the Store Manager in delivering exceptional service, empowering a brilliant team, and helping the store run like clockwork. Whether you’re on the shop floor with a sample tray or reviewing daily performance with the team, you’ll be a key part of what makes our stores special. A Day in the Life You’ll be a trusted co-pilot to the Store Manager-leading the team, solving challenges in real time, and ensuring everything runs smoothly behind the scenes. Your day will include: What Makes You Exceptional? We’re looking for someone who’s ready to take their next step in leadership-and do it with energy, confidence, and a love for retail. You’ll bring: • Experience in a supervisory or assistant management role within a retail environment., • A natural ability to coach, motivate, and lead by example., • Strong commercial instincts, with confidence in reading reports and using data to influence daily decisions., • A proactive mindset-someone who spots what needs doing and takes action., • Great organisation and time management, juggling tasks while staying customer-focused., • A genuine passion for creating brilliant customer experiences-and sharing your product knowledge with pride. Why Whittard? We’re proud of our heritage, but our focus is on the future-nurturing talent, building connection, and creating career paths for people who love what we do. As a Deputy Manager, you’ll get the support to grow your skills, lead your team, and take the next step when you’re ready. You’ll also enjoy: • Up to 50% store discount – discover your new favourites!, • Monthly product allowance – a little treat with every pay cheque., • Discretionary bonus scheme – because great work should be recognised., • Wellbeing resources & family-friendly policies – because we care about the whole you., • Opportunities to connect across stores and head office – be part of something bigger. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

About the Betting and Gaming Council (BGC) The Betting and Gaming Council is the standards body for the betting and gaming industry and its members include betting shops, casinos and online betting and gaming companies. Betting and gaming is a key part of the UK’s dynamic and diverse leisure and entertainment industry. The industry contributes over £4 billion in taxes to the UK Exchequer and provides work for over 110,000 people. As the single industry body, we work with our members, large and small, to raise standards, create a culture of safer gambling and build public and institutional trust in our world class industry. Established in 2019, the BGC puts the customer first to drive standards over and above regulatory requirements to ensure a safer, fairer betting and gaming experience for all. The opportunity: Office and Facilities Coordinator (Part-Time) The BGC has built a strong and professional team delivering for our members and their strategic priorities. We are now seeking an Office and Facilities Coordinator to join our Operators team to help ensure the smooth and efficient daily running of the BGC office. The role is part time, based in our offices in Westminster, with salary £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) per annum dependent on experience. About you You must be detail-oriented, efficient, and comfortable handling administrative tasks, and communication with members and contractors. The ideal applicant should have office management experience, be proficient in MS Office, and show strong organisational skills. This is a fantastic opportunity for someone who thrives in a fast‑paced, collaborative environment and enjoys being the go to person for keeping the office running smoothly. The role requires a proactive individual to ensure efficient office management and support for the team. Job Description Job Title: Office & Facilities Coordinator (Part-Time) Location: Westminster, London Working hours: 4 days per week, 10:00am–3:00pm (20 hours per week) Employment type: 12 months fixed term contract Reports to: Executive Assistant to CEO Job Purpose · To support the smooth day-to-day running of the organisation’s Westminster office by providing reception, office management and administrative support. · To act as the central point of contact for office operations, visitors, suppliers and facilities, helping to maintain a professional, organised and welcoming working environment. Key Responsibilities Reception & Front of House · Welcome visitors and stakeholders to the office and manage reception duties. · Manage the organisation’s main phone line, directing calls as appropriate. · Monitor the info@ inbox and forward enquiries to relevant colleagues. · Ensure the office environment remains professional, organised and welcoming. Office & Facilities Management · Support the day-to-day operation of the office. · Order and manage office stationery, groceries and general supplies. · Coordinate recycling and waste arrangements in line with building requirements. · Liaise with building management on facilities issues. · Coordinate cleaning services and schedules. · Liaise with the organisation’s IT support provider regarding office technology and meeting room systems. · Manage relationships with external vendors and contractors for maintenance or repairs. · Manage staff access cards and key fobs. Meetings & Office Support · Prepare meeting rooms for in-person meetings, including room setup and refreshments where required. · Provide printing and logistical support for meetings, including Executive Committee meetings. · Assist with meeting room bookings and general meeting administration. · Provide diary support and occasional cover for colleagues where required. Administrative Support · Provide administrative support to the Membership and Events Coordinator as required. · Provide general administrative support across the office as required. HR & Staff Support · Support onboarding of new employees, including coordinating access passes, equipment and office orientation. · Assist with general HR administration where required. Attitudes, knowledge and skills required Essential · Previous experience in an office coordinator, office manager or similar office operations role. · Strong organisational and administrative skills. · Experience coordinating with external suppliers or service providers. · Good IT skills, including Microsoft Outlook, Excel and Word. · Professional, approachable and reliable, with strong communication skills. · Positive and engaging team member within an office environment. Desirable · Experience supporting senior meetings or executive-level administration. · Experience supporting HR administration or staff onboarding. · Familiarity with basic office health and safety procedures. Salary For a 20-hour per week role in Westminster: Salary range: £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) A competitive salary for the responsibilities outlined is likely to be: £18,000 – £19,500 per year How to apply Please send your application to , quoting the BGC and the title of the job you are applying for. Please submit your CV with a covering letter explaining: • Why you would like to join the BGC., • How you would make a great candidate for the role, highlighting experience and knowledge in all areas of the role. Applications will close on at 5pm on Thursday 30 April, with interviews taking place in May. Please let us know if you have any accessibility requirements or need any adjustments for the interview. To promote equality and fairness in the application process, we will be anonymising all applications. Any applications submitted directly on Linkedin will be automatically rejected.

Regional Director - 7 services West & South London, West Sussex & Kent Permanent Full Time – 40 hours per week Competitive Salary plus amazing Bupa Benefits including Bonus, £6k car allowance, up to 12% employer pension contribution & Private Health Care Do you want to work in a rewarding environment where you can truly make a difference each and everyday? Do you want to work in a fast paced team environment where no day is the same? What’s in it for you? The benefits include; • Annual management bonus scheme, • Car allowance & mileage, • Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance, • 33 days annual leave (inclusive of statutory bank holidays), • Comprehensive induction, on-going training and development to support your career prospects, • Discounted gym membership, free flu vaccine and discounts on Bupa dental care About the role • Leading a team of care home managers, you will give them all the support they need to deliver excellent customer service, high quality standards for our residents, and strong leadership for our people, • Working across all homes in your region, you will ensure each one provides high standards of customer care and services in line with company policy, customer expectations, service level agreements and current legislation, • You will manage home performance, conducting monthly reviews to drive key areas such as occupancy levels, commercial awareness, customer focus, quality standards, people management and hours management. You’ll also carry out monthly internal quality audits, ensuring external regulatory requirements and internal processes and procedures are followed, • It’s likely that a substantial amount of travel will be required, including occasional overnight stays and some evening commitments. What are we looking for in our Regional Directors? • A proven record of leading a successful portfolio of homes, inside the care sector., • A natural people person who enjoys building lasting professional relationships and demonstrating the value of collaboration, • An ability to quickly establish credibility and build rapport and trust amongst key stakeholders, • Evidence of successfully managing and delivering business KPIs, as well as developing and implementing strategies to drive growth within a complex business, • A demonstrable record of effective decision making, strategic thinking and project delivery. Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Fieldwork Manager in London - Leading Mystery Shopping Brand Monday-Friday, full time, London based office (hybrid with one working day at home) £30,780 plus up to £4k bonus (OTE £34k+) and benefits Are you a natural organiser with a flair for people and a passion for driving results? We’re looking for a Fieldwork Manager to join a dynamic, fast-paced, and rewarding team, where mystery shopping meets mastery. As a Fieldwork Manager, you’ll play a pivotal role in the delivery of high-quality insights to clients through the coordination and development of a national network of Mystery Shoppers. You'll be the driving force behind recruiting, training, and nurturing this community, ensuring projects are executed with precision and flair. This isn’t just a desk job, t’s a blend of planning, communication and problem-solving. Whether it’s scheduling a campaign, troubleshooting challenges, or leading team development sessions, you’ll have autonomy, variety, and the support of a collaborative operations team. It’s fast. It’s challenging. It’s fun. About this role: • Allocate mystery shops (digital, telephone, in-person, video) to Shoppers to meet tight deadlines, • Brief, coach and support Mystery Shoppers to ensure top-tier delivery, • Drive performance metrics like shopper engagement, report quality, and on-time submission, • Recruit Mystery Shoppers in underserved regions using creative sourcing methods, • Lead and contribute to training, coaching and knowledge-sharing within the team, • Handle client queries and challenges with professionalism, speed and insight, • Plan and execute motivational sprints to meet high-volume scheduling targets, • Support operational efficiency and process improvements, • Collaborate closely with leadership on new projects and key client initiatives, • Occasionally perform or validate mystery shops to maintain operational continuity About you: • Exceptionally organised with great time management skills!, • A strategic thinker who can forecast and solve problems proactively, • Resilient under pressure and thrives in a target-driven environment, • A strong communicator, • Creative, especially with social media campaigns and engagement strategies, • Digitally capable no coding needed, just happy working with online tools daily, • Tenacious and adaptable with a “let’s get it done” attitude, • Experience in fieldwork coordination, customer insights, or scheduling logistics What You’ll Get • A chance to shape and grow a region you can truly “own”, • Daily variety, challenges, and the opportunity to build meaningful relationships, • A sociable, supportive team who work hard, celebrate wins, and enjoy the ride, • Perks including regular social events, bonus structure, enhanced annual leave for service, myzone belt + regular fitness classes/ exercise activities, • Opportunities for personal and professional development in a growing business Your recruiter for this role is Becky Hopkinson, Account Manager at Love Recruitment group, and can be contacted simply by applying for the role below. Becky and Love Recruitment specialise in recruitment for the whole fitness and leisure sector and work on a number of jobs in the fitness industry

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Coordinator manages all aspects of domestic and cross-border shipments, including documentation, routing, and carrier coordination. It requires negotiating competitive freight rates, auditing invoices, and ensuring compliance with regulatory standards. Daily responsibilities include collaborating with customs brokers, supporting sales with accurate quotes, and resolving shipping issues to maintain high customer satisfaction. Building strong relationships with carriers, internal teams, and clients is essential, along with contributing to cost-saving and process improvement initiatives. This role Schedule will be : 4 days on, 4 days off, working from 7 AM to 7 PM. Key Responsibilities: Documentation & Compliance: • Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA/USMCA forms, and other domestic paperwork., • Maintain accurate records to meet corporate standards and regulatory requirements. Shipment Routing & Optimisation: • Select the optimal mode of transport (ground, air, courier) for all U.S. and cross-border Canadian shipments., • Analyse cost-time trade-offs to balance service levels with budget objectives. Rate Negotiation & Carrier Management: • Negotiate competitive rates and service agreements with motor carriers, freight forwarders, and couriers (e.g., UPS, DHL, FedEx)., • Monitor carrier performance and recommend partnerships that drive cost savings and reliability. Brokerage Coordination: • Liaise daily with customs brokers to provide import documentation, track entries, and expedite clearance for inbound shipments., • Troubleshoot and resolve brokerage issues to avoid delays or penalties. Sales Support & Quoting: • Partner with domestic sales to gather weight/dimension data, prepare accurate freight quotes, and recommend the most economical carriers., • Empower sales teams with timely shipping insights and potential cost-saving strategies. Freight Bill Auditing: • Audit domestic freight invoices for accuracy, identify billing discrepancies, and liaise with carriers to dispute or adjust charges., • Track audit outcomes and contribute to ongoing cost-control initiatives. Customer Service & Issue Resolution: • Act as the primary point of contact for client inquiries and shipment status updates., • Investigate service failures or complaints, propose corrective actions, and follow through to client satisfaction. Relationship Management: • Build and maintain strong, trust-based relationships with internal teams and external partners., • Consistently deliver exceptional service to strengthen customer loyalty. Other Duties: • Undertake special projects and continuous-improvement initiatives as assigned by management. Skills & Abilities: • Excellent verbal and written communication skills; intuitive listening and problem-solving abilities., • Proven capacity to work under pressure in fast-paced environments and manage multiple priorities., • Strong analytical mind with meticulous attention to detail., • Proficient in TMS/ERP systems and the Microsoft Office suite., • Client-focused, proactive attitude with a proven record of delivering service excellence., • Quick learner with excellent memory recall of operational data, rates, and carrier guidelines. Education & Experience: • 2 years experience in freight operations, logistics, or a related field., • Practical experience with motor carriers, freight forwarders, or express couriers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners from our PSL through a formal written agreement. Any CVs received without such an agreement will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

We’re looking for an experienced retail leader to join a high-performing premium accessories brand as an Assistant Manager in Kingston upon Thames. This is a fantastic opportunity to step into a key leadership role within a business that is trading strongly, has a great team culture, and puts customer experience at the heart of everything it does. The Role As Assistant Manager, you’ll support the Store Manager in leading a team of around 10, driving performance through exceptional service and strong commercial awareness. You’ll be hands-on in delivering a premium in-store experience, ensuring every customer interaction is engaging, purposeful, and conversion-focused. Key Responsibilities • Support the day-to-day running of the store, • Lead, coach, and develop a team to deliver outstanding service, • Drive sales performance through customer engagement and conversion, • Maintain high visual and operational standards, • Proven experience in a retail leadership role (Deputy Manager, Assistant Manager, Department/Section Manager, or a Supervisor ready to step up), • Passionate about customer experience and service excellence, • Strong understanding of driving sales through engagement and conversion, • A confident leader who can motivate and develop a team, • Salary up to £32,000, • Monthly bonus up to 10%, • Full-time position, • Supportive, positive team culture

Work Patterns & Salary This is a single opportunity with two available work patterns — please select the one that suits your lifestyle: Option A — Monday to Friday • Salary: £29,000 – £35,000 depending on experience, • Location: Hounslow (West London), • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension Option B — Tuesday to Saturday (enhanced salary) • Salary: £29,000 – £38,000 depending on experience, • Location: Hounslow (Tuesday–Friday) | NW10 every Saturday, • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension The Company Our client is a multi-award-winning removals, relocation and storage company based in West London — and an award holder for Domestic Mover of the Year from the British Association of Removers. Completing over 1,000 domestic and commercial moves each year, they service everything from single-bedroom apartments to large estates and business relocations, with a strong reputation built on exceptional client care, operational excellence, and specialist logistics expertise. The Role As Move Manager, you will be the face of the business — the primary contact guiding clients from initial enquiry right through to completion. This is a varied and rewarding position that blends sales coordination, operational planning, and relationship management. You will work closely with the internal operations team, surveyors, and third-party suppliers to ensure every move is delivered seamlessly and to the highest standard. International moving experience would be a bonus, though not essential. Key Responsibilities • Handle incoming calls, emails and social media enquiries, identifying client needs and recommending appropriate services, • Convert enquiries into survey appointments (video, site or self-survey), optimising surveyor schedules, • Prepare and issue accurate quotations, including third-party rates, ensuring services are costed in line with profitability targets, • Follow up on quotations, address client queries, secure bookings and maintain the company database, • Act as the primary client liaison — coordinating between clients, operations, suppliers and internal departments, • Plan and coordinate all logistical requirements for moves, including third-party bookings such as contractors and parking, • Manage specialist requirements including delicate item handling, storage arrangements and complex logistics, • Proactively resolve issues and maintain clear, timely communication throughout the move lifecycle, • Maintain accurate records using the company database (Moveware), • Handle invoicing, monitor payments and gather post-move client feedback and reviews, • Manage ongoing client relationships including repeat business, storage queries and general enquiries, • Oversee storage operations — maintaining records, managing movements and producing final statements of account, • Support the sales team with appointment-making and quotation follow-ups as required, • Manage customer complaints professionally and efficiently About You You are a highly organised individual who thrives in a fast-paced, client-facing environment. You have strong attention to detail, excellent communication skills and the confidence to proactively upsell and promote a full range of services. We are looking for: • Previous Move Manager experience (Highly desirable but not essential), • International moving knowledge (advantageous), • Strong IT skills — experience with Moveware, a plus, • A proactive, solutions-focused attitude, • Excellent communication skills — written and verbal, • The ability to work independently and manage competing priorities, • Bright, motivated candidates willing to learn and develop — applications welcome even without direct experience

£30,000 - £50,000 per annum Company Description At Common Bond, we believe true wellness isn’t just about what happens on the mat, the bike, or the reformer. It’s about what happens when people come together. When we connect, move, breathe, and belong, something powerful happens. We start to feel whole again and when you join the team you play a pivotal role in achieving that. Since its founding in 2025, it has become home to London's leading fitness brands, including Reformcore, Barrecore, Triyoga, KOBOX, and Boom Cycle. With a mission to prioritize belonging, Common Bond creates spaces where people can feel part of a supportive fitness community. Committed to making every interaction meaningful, our studios are designed to be the highlight of your day. Role Description In this role, you will be the General Manager on site, responsible for the smooth and commercially effective running of the studio. You will oversee daily operations, coordinate team workflows, and lead by example to deliver an exceptional customer experience that drives attendance, retention, and revenue. You will support and motivate staff performance, respond confidently to operational and customer issues as they arise, uphold health and safety standards, and ensure brand values and service expectations are consistently met across all areas of the business. Leadership & Team Management -\tRecruit, train, and develop high-performing team members -\tLead, motivate, and manage Front of House, instructors, and supervisors -\tConduct regular 1-2-1s, performance reviews, and team meetings -\tFoster a positive, inclusive, and high-performance culture -\tManage rotas, payroll, and staffing levels effectively Financial & Commercial Performance -\tDrive revenue growth through memberships, retail, and upselling -\tManage and be accountable for site P&L performance -\tMonitor KPIs including revenue, retention, utilisation, and conversion -\tIdentify and implement strategies to increase profitability -\tManage budgets and control costs Sales & Member Experience -\tOversee lead management and conversion processes -\tEnsure exceptional member journey from enquiry to retention -\tHandle escalated complaints professionally and effectively -\tBuild strong relationships with members and local community partners Operations & Compliance -\tEnsure smooth day-to-day running of the site -\tMaintain high standards of cleanliness, presentation, and brand consistency -\tEnsure compliance with health & safety policies and procedures -\tManage equipment maintenance and facility standards -\tOversee stock control and inventory management Marketing & Community Engagement -\tSupport marketing campaigns and local outreach initiatives -\tDrive community events and partnerships -\tMonitor competitor activity and local market trends -\tPropose ideas to improve studio attendance and occupancy rates. Please note that the role is not limited to the responsibilities listed above; additional ad hoc tasks may be required from time to time. In return, you will receive a complimentary membership for yourself and a partner or friend, giving you access to attend classes across all our studios as well as 20% of all café and retail items. What are we looking for? -\tSomeone who has a solutions-based management approach -\tMinimum 3 years of team management experience, ideally in the health, fitness, wellness, retail or hospitality sector -\tProven track record in managing change, building a team and developing talent -\tProven operational management experience, preferably in a fitness environment -\tHigh-energy attitude with a passion for service -\tSelf-motivated with a strong work ethic -\tStrong leadership skills and the ability to work closely with a team to achieve collective goals -\tExceptional organisational skills and attention to detail -\tAble to work shift pattern, early, late and some weekends

Job Summary: We are looking for a Logistics Operative to carry out electrical safety testing on portable appliances in compliance with UK regulations. The successful candidate will be responsible for ensuring that all electrical equipment owned by the business is safe to use, identifying potential hazards, and maintaining detailed records of tests performed. In addition to PAT testing, the successful candidate will support the Logisitcs Supervisor with collections and deliveries, basic equipment repairs, liaising with machinery suppliers and head office maintenance. Key Responsibilities: -Conduct Portable Appliance Testing (PAT) on electrical appliances in various environments, including offices, industrial sites, and rental properties. -Identify and record faulty equipment, taking appropriate action where necessary. -Use specialised PAT testing equipment to assess appliance safety. -Label appliances according to their test results (Pass/Fail). -Maintain detailed records and reports of all tests conducted. -Carry out basic equipment repairs where qualified to do so. -Ensure all work is carried out in line with Health & Safety regulations and company procedures. -Travel to different sites as required, sometimes working independently or as part of a team. Requirements: -A valid PAT Testing qualification. -Knowledge of UK PAT testing regulations and Health & Safety guidelines. -Experience in a similar role is preferred but not essential (training may be provided). -Ability to work independently and manage workload effectively. -Strong attention to detail and record-keeping skills. -Good communication and customer service skills. -Full clean UK driving licence. -A good command of English Language. Desirable Skills: -Experience working in facilities management, maintenance, or electrical testing. -Basic knowledge of electrical repairs or any electrical qualifications. -IT proficiency for logging test results. Location: Battersea Head Office (and sites as required) Job Type: 40hrs Working Hours: Flexible to suit the needs of the Business

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders—guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy • Operate as a trusted advisor for key clients and prospective customers (new logos)., • Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high‑level and detailed technical architectures., • Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies., • Build strong, long-term relationships that support account growth and customer satisfaction. Technical Leadership & Architecture • Act as the Design Authority across major programmes, owning the end‑to‑end technical vision from inception through transition to operations., • Architect network solutions across environments of varying scale—from small to mid‑sized infrastructures through to highly complex, large‑scale enterprise and multi‑site architectures—covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices, • Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns., • Ensure designs align with industry best practices, compliance requirements, and customer governance processes. Pre‑Sales, Bids & Commercial Support • Partner with the Sales team during pre‑sales engagements to define solutions, scope opportunities, and support commercial proposition development., • Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support., • Present proposed solutions to senior client stakeholders with clarity, confidence, and technical authority. Collaboration & Delivery Oversight • Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases., • Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality., • Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation., • Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI’s strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology landscape, including: • Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures, • Data Centre end to end solutions, • Routing & switching technologies, • Network Security, Firewalls, Zero Trust, SASE/SSE, • Software-defined networking solutions, • Cloud networking (AWS / Azure / GCP / OCI) – highly desirable, • Automation, orchestration & Infrastructure‑as‑Code - desirable What We’re Looking For Technical & Professional Expertise • Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments., • Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking., • Experience acting as the final technical authority or Design Authority on complex engagements., • Strong background in pre‑sales, tender responses, and solution shaping., • Ability to clearly articulate complex technical concepts to non‑technical audiences and senior stakeholders. Consultancy & Communication • Excellent interpersonal, written, and verbal communication skills—capable of producing well-structured technical documentation and delivering impactful presentations., • Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations., • Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working • Demonstrably collaborative approach when working with sales, engineering, and delivery functions., • Self-sufficient, proactive, and comfortable working in high-pressure environments., • Experience working within Agile / Scrum, Waterfall, and hybrid project delivery methodologies., • Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) • CCNP / CCIE, JNCIP / JNCIE, or equivalent expert-level certifications, • Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE)., • Cloud certifications (AWS/Azure/GCP/OCI), • Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications), • Experience with automation tools (Python, Ansible, Terraform, etc.) Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Benefits • Competitive salary, • Target based commission package, • Matched pension contributions up to 5%, • Life Insurance, • Personal Accident Insurance, • Private Health Insurance from 2nd anniversary, • Sickness & Disability income protection from 3rd anniversary, • On site gym membership at our Kensington Office. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: • Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further)., • Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview., • Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.

Customer Insights Lead London - Hybrid 2x a week Up to 80,000 + bonus This is a high impact leadership role for someone who wants to shape how customer insight is used across a complex organisation. You will sit at the heart of analytics, insight and reporting, setting direction while remaining close to delivery. The role offers genuine scope to influence strategy, improve decision making and build a lasting customer insight capability. The Company They are a large, well established UK organisation operating at scale, with a strong focus on customer outcomes and long term value. Data and analytics play a critical role in how they design products, engage customers and drive commercial performance. The business is investing in modern insight capability, self-service reporting and advanced analytics to support transformation across multiple functions. The Role • Act as the strategic lead connecting customer insight, central analytics, BI and self service reporting., • Define and drive the customer insight vision, operating model and prioritisation framework., • Work closely with analytics and insight leaders to uplift capability and ways of working., • Translate complex data into clear, actionable insight that informs strategy and change., • Partner with teams across marketing, product, data science and technology to embed insight into decision making., • Balance strategic direction with hands on delivery, contributing directly to analysis, tooling and insight output., • Champion confidence in customer data as a trusted strategic asset across the organisation. Your Skills and Experience • Strong commercial experience in customer analytics and insight leadership., • Advanced SQL capability and strong experience with Power BI or similar self service BI tools., • Ability to use Python for analysis and insight generation is highly desirable., • Proven experience building or supporting predictive insight, models or analytical frameworks., • Strong understanding of scalable insight delivery and self service reporting models., • Confident stakeholder partner who can drive ownership, delivery and measurable outcomes. What They Offer • High visibility role with the opportunity to shape and mature a customer insight function., • Clear scope for long term impact and career progression. How to Apply Apply via Harnham to learn more about this opportunity and discuss whether it could be the right next step for you.

We are working in partnership with a well‑established, values‑led housing organisation to recruit a Senior Operations Manager for their Responsive Repairs Division. This is a senior leadership role offering genuine influence over customer experience, service performance, and strategic direction. This opportunity is ideal for an experienced housing or property services leader who wants to take full ownership of a critical front‑line service and drive measurable improvement across repairs delivery and complaint handling. 🌟 The Opportunity Reporting into senior leadership, you will hold full strategic and operational accountability for the responsive repairs service across a diverse London housing portfolio, alongside oversight of departmental complaints. With responsibility for a circa £4 million annual budget, you will establish a strong customer‑first culture, deliver operational excellence, ensure regulatory compliance, and maximise value for money through effective contract and performance management. This role offers the opportunity to help shape how services are delivered and how residents experience their homes. 👤 About You We’re looking for a confident, experienced leader who brings: • Proven senior‑level experience within housing, responsive repairs, property services, • A strong track record of building and leading high‑performing teams in housing maintenance environments, • Extensive experience managing and performance‑managing third‑party contractors, • Sound commercial skills and experience of managing large‑scale budgets, • High levels of IT literacy, including repairs management systems and workforce planning tools ✅ Qualifications & Compliance • IOSH Managing Safely (5‑day) or NEBOSH Construction Certificate – essential, • Housing Management qualification (e.g. CIH Level 4 or above), • Ability to pass a Basic DBS check If you are looking for a long term position that offers variety, the ability to influence and implement best practice alongside opportunities to progress and develop your career, this could be it! Please send your CV to to be considered or arrange a call to discuss.

Role Overview: Support the growth of the Bank’s Emerging Markets (EM) business by providing banking business origination, quality risk assets creation, deposit mobilisation, superior relationship management, administrative, operational and analytical support to the head of Emerging Markets with the aim to provide excellent service delivery. Role Responsibilities: • To contribute to the overall growth of the Emerging Markets Desk., • Creation of quality risk assets that meet the withing the risk tolerance of ZBUK, • Mobilisation of deposits, without compromising the Bank’s AML standards., • Establish business relationships with external parties, wit a view to identifying and generating business leads and opportunities, • Originate contingent liability transactions., • Ensure good communication with other internal departments within the Bank as well as Zenith Group subsidiaries., • Conduct first line financial statements analysis for credit decision before Credit structuring review., • Cross checking spreadsheet prepared by CAS team before presentation to MCC, • Ensure the unit’s deal list is kept up to date., • To assist in preparation of transactional documents and communication with internal stakeholders and clients (e.g. Deal Review Forums, Term Sheets, etc)., • To support the EM desk on payments, call backs, • Attend to customers enquires and engage with the respective internal teams such as Customer Services, Payments, CAS, credit risk or IT when required., • To respond to compliance enquires related to customers transaction., • To respond to enquiries from other departments such as payments, trade finance and compliance., • To assist in clients first line due diligence, on-boarding, file notes, account reviews, daily transaction monitoring, preparation and submission of new accounts, and adverse media reviews., • Assists in preparation of facility documentation, archiving and compliance related forms including those for account opening / closing, Loan Drawdowns, new limits, etc., • Preparation of credit minutes, GCC schedules and MCC paper review, • To support the credit analysts’ team with all required information gathering, preparation of documents and completion of internal credit applications, including collecting and obtaining credit data and financial statements, country, and client information., • Takes minutes of the departmental meetings and clients call reports when required., • Assisting with regular reporting (pipeline, updates for ALCO, Exco reports, MPR)., • Assist RMs with customers transactions such as client’s exposure, outstanding loans and transactions request, deposits etc., • Be the custodian of EM’s digital filing system., • Any other miscellaneous tasks that may arise in the course of the job., • Comply with the FCA/PRA’s Individual Conduct Rules, as outlined below. Skills/Knowledge Required: • Minimum of five years’ work experience in either Banking, Financial Institution or Consulting., • Good organisational and interpersonal skills., • Excellent financial statements analysis skills, • Strong numerate skills, • Excellent communication (written and verbal)., • Be self-motivated/ work with minimal supervision., • A strong commitment to living the Bank’s values., • Strong Microsoft office user (Word, Excel, Power Point, Outlook)., • A second language is desirable, but not compulsory., • A candidate who is a chartered Accountant or studying towards a relevant professional skill is desirable., • Strong KYC/KYB experience., • Some experience in writing credit applications, preparing reports, etc., • Very good knowledge of trade finance transactions and products. This is a permanent position, paying up to £70,000 based on experience.

Position Title: Insurance Consultant (BankServe) Reports to: Head of Consultancy Team Location: London Summary of Position: We are looking for an Insurance Consultant to work within a high profile team to provide insurance consulting services to financiers and their legal counsel. BMS acts exclusively for financiers, advising on the effectiveness of Owners’ and Operators’ insurance programmes and transferring risk to insurers on behalf of more than 100 financial institutions worldwide. Our scale, experience and specialist focus mean we are widely regarded as leaders in our field, working with many of the world’s top financial institutions and operating entirely without conflict, with a clear understanding of financiers’ priorities. With a global client base across the UK, Europe and key finance and shipping hubs in Asia, our consulting, broking and claims teams form the largest specialist group in this sector. For over 25 years, we have led the development and refinement of insurance structures for shipping and offshore finance, combining deep technical expertise and long-standing market relationships to deliver practical, commercial outcomes for our clients. Key Responsibilities: • Review Owners or Charterers vessel insurances with the aim of producing written reports for Lenders or Lessors advising on the adequacy of the insurances., • Assist Lenders or Lessors (and/or their legal counsel) in dealing with points raised in the insurance reports., • Review, in conjunction with the legal counsel for Lenders and Lessors, the insurance covenants in financing documents., • Provide general insurance advice (written or oral) to Lenders, Lessors and their legal counsel on current market issues., • Maintain and build on existing client relationships, ensuring the highest standards of integrity and client service are maintained in all the Company’s dealings., • Adhere to company and regulatory policies, procedures together with mandatory training requirements. Functional & Behavioural Competencies required: • An understanding of Marine insurance with technical knowledge in this sector., • Experience of taking responsibility for their own actions and the actions of others with little need for support., • Excellent IT & organisational skills., • Makes use of all available office tools to plan and keep track of work and events., • Manages a range of tasks but maintains focus on deadlines and priorities., • Anticipates problems in advance and makes contingencies., • Advanced computer skills., • Customer focused., • Proactive, always looks for ways of delivering a better or more efficient service., • Respectful and professional in all dealings with people at all levels., • Excellent telephone manner., • Resourceful in setting up new systems and processes., • Good investigative and problem solving skills., • Excellent attention to detail, and ability to plan meticulously.

Sites are based in West London. We’re Centrick — residential property experts with a clear mission: to make lives better, every day. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any on-site staff, • Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided, • Manage all aspects of health, safety and compliance, • Conduct regular site inspections, • Manage contractors to deliver a high quality of service that is value for money at our developments, • Set accurate budgets for the developments in your portfolio, • Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients, • Taking ownership of client relationship management on each of the sites within their portfolio, • Deliver excellent customer service through professionalism and strong technical knowledge, • Be a contact point for property managers in the team to help with complex property issues, • Be actively involved in department projects and contribute to business improvements, • Deliver training session to the team, • Contribute to the strategic delivery targets for the business, • Respond to all enquiries in line with our Centrick Customer Service Charter, • To support with the day to day running of the department in line with Director guidance, • Attend and actively participate in team meetings, providing suggestions for improvements What you need to succeed • Able to proactively manage the sites to success, spot issues and solve them, • Able to delegate effectively and coach team members to achieve their goals, • Proficient IT user, able to use MS packages as well as a range of internal systems, • Experience of working in a similar role is essential, • ATPI/MTPI qualification is essential, • Experience in block management across complex sites Why join us? • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart, • Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Service Area Manager - Lift Industry Location: City Of London Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Service Area Manager for our Field Service team. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction. On a typical day you will: • Ensure all aspects of field safety across your engineers/mechanics., • Direct the performance of field maintenance and contractual service operations, performing regular 1:1 with your team., • Conduct field education training with your engineers., • Maintain customer quality assurance, managing the expenditure of labor and materials, • Improve efficiencies, managing route schedules and callback rates, • Authorise repair orders and tracking completion, • Lead change to better efficiency and communication What you will need to be successful: • Experienced in service delivery, and field management. Able to engage with a team of field based engineers., • Elevator/lift/Vertical Transportation industry experience is desired, but not required., • Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment, • Strong computer and technology skills, business acumen and a passion for customer service. What’s In it For Me/Benefits: • You'll get a highly competitive salary, bonus scheme and company car or car allowance., • Full personal development, working within an experience service team to gain first hand experience directly from them., • The opportunity to work within a global frame work and to get the opportunity to apply for positions around the world. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next!.

@Druce is evolving, and due to internal progression within the team, we’re recruiting for the best in the market to be part of the journey. As we continue on our growth journey, we are now hiring for our Kensal Rise branch. As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. By offering our clients full property service from new homes to management, we have strong objectives to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Customer Solutions Advisor is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market. The role With a passion for customer solutions and naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. This is a branch based role supporting both sales and lettings through the following: • Provide the initial greeting for any new and existing customers entering the branch., • Up-sell/cross-sell our products to all customers engaging with @Druce (e.g. insurance, mortgage etc.)., • Manage office operations and provide administrative support to the sales and lettings teams, • Maintain office schedules and coordinate appointments and meetings, • Respond to enquiries via phone, email, and in-person, providing timely and accurate information to customers, clients, and colleagues, • Understand the requirements of inbound clients and qualify leads, • Ensure all incoming leads are created and updated in the CRM database, • Carry outbound calling from the Druce branch database to generate leads for MAs, • Manage and maintain office inventory, supplies, and equipment, ensuring the office is fully stocked and functional, • Coordinate with external vendors and contractors, such as cleaners, maintenance technicians, and IT support, • Manage incoming and outgoing mail, including sorting and distributing mail, packages, and deliveries Hour of work: Monday - Friday, 10:00am - 6:00pm. The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Experience in a customer service or sales environment, • A bachelor’s degree with relevant qualifications preferred but not necessary, • Excellent communication skills and able to connect with clients, both in-person and over the phone, • Highly motivated to provide the best customer service and develop relationships over the long term, • Strong work ethic with a systematic approach to Sales, • Highly ambitious individuals who want to develop and succeed in the world of real-estate What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Above market basic salary, • Commission designed to directly reward performance and contribution to revenue generation, • Generous annual leave, increasing per year of service, • An extra paid day leave to celebrate your birthday, • Staff referral scheme - rewards of up to £4,000, • Training/ qualification opportunities, • Enhanced maternity and paternity pay, • Bi annual work party, • Monthly staff awards As an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership. To apply, click the link to get started!

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. The Opportunity: Reporting to the Recruiting Lead, the Recruiting Coordinator coordinates the day-to-day operations of recruiting Experienced Consultants in Europe. Responsibilities include ensuring a smooth recruiting process to help that the hiring goals are achieved while addressing the logistical, geographical and branding issues of recruiting experienced consultants with a focus on building a diverse candidate pool. Please Note: Oliver Wyman operates a hybrid working policy and we will require the successful candidate to work from the London office at least 60% of the time. Key Responsibilities: • Source candidates with different levels of experience for diverse Practice Groups in the different markets in Europe using various channels including direct sourcing on LinkedIn and referrals., • Review and process CVs according to the defined criteria and coordinate screening by Practice Groups, • Work together with Executive Assistants responsible for scheduling interviews for all interviewing rounds, communicating with those relevant to the process, • Collaborate with Partners, Consultants and Executive Assistants to ensure that recruitment processes run smoothly., • Coordinate feedback and offer process, ensuring evaluation and hiring guidelines are followed while providing a great candidate experience, • Obtain necessary approvals and produce contract and offer letter documents using Oliver Wyman formatting styles and obtain references, • Provide insight and manage local operational/contractual nuances for European Geographies, • Coordinate and assist in the new hire process and on-boarding procedures, including managing start dates, • Liaise with the HC Services team to ensure files are complete, visa issues are identified, etc., • Work with Talent Management, Learning & Development and Operations teams to ensure successful integration of new staff, • Maintain/update recruiting IT system (WorkDay) and required databases to ensure accuracy of information for firm use, • Assist with other areas of recruitment projects as required. Experience Required: • Up to 2 years of experience working internally within an HR function or within the services industry, • At least a Bachelors' degree, • Ideally you already gained experience with coordinating interview processes, direct sourcing and/or building candidate pipelines Skills and Attributes: • You have the desire to work in an international environment within a European team, • Exceptional organizational skills and the ability to successfully handle multiple tasks simultaneously, • Strong intellect and common sense with a focus on customer service, • An excellent command of details and ability to follow-up, • Effective oral and written communication skills in English, • A team player able to function independently, but collaboratively, in a fast-paced environment, • Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities, • A results-oriented person who thinks “outside of the box”, • You are an individual known for his/her enthusiasm, integrity and willingness to “roll up his/her sleeves” to get the job done, even the more mundane aspects of the job. Technical Skills: • A thorough knowledge of Word and Excel to maintain spreadsheets and database. Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Regent Property are searching for a driven and ambitious Lettings Negotiator with excellent people skills, high level of attention to detail and a hunger to succeed. The individual must have a passion for property with an up-to-date understanding of market trends, property values and an awareness of the local competition. What makes us different? Our Lettings Negotiators enjoy a varied role and gain access to a substantial portfolio, including some of the most desirable high-end properties across London. You will be fully supported by an efficient deal progression team meaning you can concentrate on making the most of all business opportunities! This is an exciting role that will give you potential to earn substantial commission! The company offers support and no ceiling on career possibilities. Responsibilities include, but not limited to: • Registering and qualifying new applicants., • Managing your own diary to complete viewings (with the assistance of Viewing Assistants when necessary)., • Updating Landlords at least once a week through a variety of platforms including We Chat, Whatsapp and email., • Maintaining regular contact with landlords and applicants and recording all communication., • Negotiating any offers received and passing all information to the Moves administration team., • Working closely with the Directors in identifying new business opportunities., • Ensuring that you are up-to-date on lettings legislation. Any successful candidate must possess: • Excellent written and spoken English, organisational and prioritisation skills, • A professional, positive, ambitious and enthusiastic approach, • Impeccable customer service, • Desire to meet and exceed targets - self-motivated with a ‘can do’ attitude, • High accuracy and attention to detail, • Ability to work on your own as well as in a team Do you have what it takes? • Must demonstrate excellent customer service and sales skills., • Outstanding organisational and prioritisation skills, • Excellent written and verbal communication skills, • The ability to build rapport quickly and influence people you’ve never met previously, • Good understanding of London’s residential property market, • Working experience of Qube SLM and Goodlord platform would be advantageous, • NFoPP Level 3 Technical Award in Residential Lettings and Property Management desirable The role: • Monday to Friday, 9am - 6pm, every other Saturday, 10am-3pm (with TOIL for any Saturdays worked)., • 31 days holiday (inclusive of bank holidays) increasing with each year of service, • Additional day off on your birthday, • Vibrant and fun office environment in a great location in Southbank, • Regular socials throughout the year, • We will support you in studying for further qualification, • Employee Assistance Program, • Competitive salary - OTE of up to £50k

At AXPE Consulting, we are driving high-impact IT transformation projects across international environments. As part of a strategic engagement within a global retail integration programme, we are looking for an AESOP RUN Integration Consultant to lead the capture, structuring, and transfer of critical IT operational knowledge. This role is essential to ensure business continuity by preventing the loss of undocumented expertise and enabling a new support team to operate effectively from day one 🚀 What will you be doing? You will operate at the intersection of IT Service Delivery, Business Analysis, and Knowledge Management, working within a complex international retail environment. Your main responsibilities will include: Knowledge Discovery & Assessment • Conduct structured discovery sessions with the outgoing IT support team, • Map applications, integrations, vendors, and operational processes You will document key applications within the retail ecosystem, including: • POS systems (Cegid), • Clienteling applications, • Workforce management tools, • Functional and technical ownership, • Vendor relationships, • Known issues and workarounds, • Design and structure Knowledge Base Articles (KBAs), • Document troubleshooting guides, support processes, and escalation matrices, • Build a clear overview of the IT retail landscape across multiple countries, • Document store estate, operational models, and support flows, • Identify internal and external stakeholders across IT and business teams, • Define roles, responsibilities, and interaction models, • Understand a multi-country retail environment (stores, users, systems), • Capture variations in systems, processes, and configurations, • Support the transition to a new support team, • Deliver structured knowledge transfer sessions, • Travel for final handover (approx. 2 weeks, expenses covered) What are we looking for in you? We are looking for a professional with strong experience in IT environments, documentation, and service operations, capable of working autonomously in complex and ambiguous contexts. Core requirements • Experience in Business Analysis (discovery, requirements gathering, documentation), • Solid background in IT Service Delivery / ITSM, • Strong experience creating structured documentation in complex environments, • Ability to manage a time-bound project independently, • Knowledge of IT support operations, incident management, and service transition, • Experience working with tools such as ServiceNow and Confluence, • Understanding of application landscapes, vendors, and integrations Soft skills • Strong stakeholder management and communication skills, • Ability to extract and structure tacit knowledge, • High adaptability and resilience in ambiguous environments What do we value? • Experience in Retail IT environments (POS, clienteling, workforce tools), • Experience in integration or transformation programmes, • Familiarity with multi-country operations, • French language skills (nice to have) What do we offer? 📈 Participation in a high-impact international project 🌍 Exposure to complex retail IT environments across multiple countries 🚀 A key role ensuring operational continuity in a strategic programme 🧠 Autonomy and ownership in a critical delivery phase ✈️ International collaboration and travel opportunities 💻 Hybrid working model Why join AXPE? At AXPE Consulting, we focus on delivering real impact in complex environments, combining technical expertise with business understanding. Joining this project means playing a critical role in a time-sensitive, high-value engagement, where your work will directly enable a seamless transition and long-term operational success.

Pear Recruitment: Experienced Property Manager Location: Marylebone Basic Salary: £37,500 + Commission OTE £40,000 Hours: Mon - Thurs 9.00am – 6.00pm / Fri 9.00am – 5.30pm Our client is looking for an experienced Property Manager to join their stylish, spacious Marylebone office. You should be enthusiastic, responsible, and have solid property management experience. You will act as the main point of contact for both landlords and tenants, offering advice on rental matters and coordinating any necessary maintenance across a large portfolio of properties. You will be responsible for: • Bring on new contractors, • Manage contractor, tenant and landlord relationships, • Ensuring landlords and tenants are kept informed and up to date, • Manage own property portfolio: - including referencing, moves ins, jobs, updating landlords, property inspections etc., • Ensuring Property Management software systems kept up to date, • Ensuring all regulatory requirements ( Deposit registrations etc.) are met, • Point of contact for tenants and landlords with maintenance issues Requirements: • Experience as a Property Manager, • Ability to handle and resolve tenant complaints, • Well organised and an excellent multi-tasker, • Great customer service attitude, • Good understanding of plumbing, electrical, boiler, handyman etc. issues, • Ability to review quotes., • Good IT skills If you are interested in this Experienced Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.

Location: London or Milton Keynes, hybrid. About Us We are the leading specialist advisor for buying and selling businesses in our sectors - hotels, pubs, restaurants, childcare, healthcare, convenience retail, leisure and medical. With 90 years of experience, we offer professional brokerage and advisory services, our team has a network of 13 offices in the UK along with 12 in Europe, employing the largest hotels team in Real Estate. We pride ourselves in our high standards, providing a client centric experience and building business around our clients through tailoring our services. Purpose of the role We are seeking a 2nd line Support Engineer with strong generalist IT experience across applications, networking and infrastructure to join our technical support team. This role is ideal for a proactive IT professional who enjoys troubleshooting complex issues across networking, virtualisation, application and cloud environments, while supporting a busy enterprise infrastructure. About the team You will be part of a small but dedicated IT team based in either our London or Milton Keynes offices, supporting around 400 users mainly UK based, but with offices in France, Germany, Spain and Austria. Whilst most of our team is in house, we also utilise external suppliers to provide support particularly around our WAN provision and increasingly our Cyber Security. Responsibilities In this role you will be part of a team actively engaging in Problem Management by ensuring that all end users affected are kept informed as to the progress of the problem, working on the problem using existing documentation and technical skills learnt in the role, and logging troubleshooting for future reference. All of this while ensuring that all documentation is updated and created where appropriate. Day to day you will be responsible for all aspects of the IT landscape within the organisation including, but not be limited to: • User hardware – a combination of HP and Dell laptops together with a mobile phone fleet 90% IOS with the remainder being Android, • LAN networks across the office networks utilising Meraki network hardware, • Printer fleet, colour MFP devices in all UK offices and arm’s length support of printers in non-UK offices, • Software support including but not limited to:, • Active Directory for user and device administration (On-premise & Cloud), • Microsoft Windows Server administration (DFS, NTFS permissions, print queues etc.), • Windows 11, • MacOS (desirable not essential), • iOS & Android, • Microsoft 365, • Microsoft Defender for Office 365, • SIEM platform – experience dealing with issues raised by managed service provider., • Intune for MDM and MAM, • Autopilot for Windows deployment, • Remote support using TeamViewer or similar., • FreshService or other Helpdesk platform for incident and problem management., • Experience managing VOIP systems for user creation and assigning phones. Pipeline Projects include: • Moving toward Cyber Essentials Plus accreditation, • Data governance using Purview and SharePoint Online, • Mobile fleet hardware replacements, • Network hardware upgrades. This may involve travel to branch offices in UK and Europe What we are looking for We welcome applicants that have proven experience working in a 2nd Line IT Support role (ideally within an enterprise environment) with strong troubleshooting skills across hardware, software, networking, and cloud-based platforms. Technically, you’ll have an advanced understanding of LANs, WANs, firewalls, network switches and hands-on experience with Mobile Device Management (MDM) solutions, especially Azure and Intune. You’ll also likely have: • Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users,, • Proficiency in documenting processes and creating clear, user-friendly guides for both 1st and 2nd Line Support tasks,, • Ability to identify trends in incidents and service requests, and to streamline workflows for recurring issues,, • Strong organisational skills and the ability to prioritise tasks effectively to meet SLA targets. What we offer • 25 days holiday plus bank holidays, • Enhanced parental leave, • Life assurance, • Employee wellbeing assistance via Plumm, • Cycle to work scheme, • Eyecare vouchers Our Values Adaptable, Collaborative, Innovative, Personal and Trusted, you can learn more about life at Christie & Co here: To apply or for more information please contact:

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description To be responsible for all design and technical aspects of projects ensuring delivery on budget and to programme. This will entail effective management of external consultants together with the ability to communicate effectively with the wider United Infrastructure team and business partners. • Ensure the design is fully coordinated and complies with United Infrastructure requirements and current regulations, to achieve the necessary approvals and enable a start on site in line with agreed programmes safety standards., • Lead technical and design processes, design teams and subcontractors throughout design, procurement and construction, monitoring progress to ensure delivery on time and in budget, • Technical design management of schemes, in accordance with agreed programme, ensuring company targets are met and that the maximum revenue is generated by the quality, cost effectiveness and buildability of the design., • Review and input into allocated bids, undertaking Technical appraisals of design information, assessing design requirements, compliance, consultant fee requirements and production of a design programme., • Assess the quality of received information, identify value engineering opportunities, risks, collate consultants costs and prepare contractors proposals, • Review ER technical specifications, • Produce, develop, control and manage the project specific design programme and provide regular progress reporting, • Produce detailed project specific design scoping and undertake procurement of consultant and subcontractor designers, • Assess consultant and subcontractor designers completed competency assessment questionnaires and supporting evidence provided, • Monitor and manage consultant fees and invoicing, • Fulfilment of CDM Principal Designer role., • Fulfilment of Building Regulations Principal Design role and named as Designated Individual, • Undertake thorough reviews and interrogation of consultants and subcontractor designs, to ensure compliance with applicable legislation, compliance with system literature, compliance with planning consent, buildability, completeness, presentation, best value, accuracy, level of information, and ultimately eliminating risk., • Review and assess alternative build methods and practices, • Manage and coordinate external consultants in their day-to-day duties related to design, coordination and technical aspects of production information and to ensure delivery within the constraints of time, quality, budget and technical requirements, driving a high standard, • Ensure that designs comply with company standards, • Promoting design that respects budgetary constraints, • Organise and manage weekly, fortnightly or monthly technical coordination workshops, package reviews and design team meetings, • Ensure that all aspects of the building design are fully coordinated including but not restricted to, fire safety, structures, M&E, façades, internal specification, service strategies, maintenance strategies etc., • Ensure fully complete, correct and coordinated packages issued to Commercial and Construction teams, • Establish required scoping for survey and investigative works, • Maintain and deliver in accordance with company values, • Manage subcontractor and supplier design approvals ensuring timely turnaround, • Monitor subcontractor design approvals and maintain a tracker in line with programme, • Manage the flow of information to Commercial, Operations and Client, • Update and coordinate monthly design schedules, • Chair and undertake design package presentations in conjunction with consultant and subcontractor designers, • Review and coordinate design and technical related issues with the Commercial and Operations teams, • Monitor changes from Client, design consultants, subcontractors and proposed changes by construction team, • Manage change control process for variations in relation to drawing revisions, construction programmes and costs, • Collate all required information and liaise with Planning Authorities and Building Control to make submissions in accordance with programme and obtain all necessary approvals as required., • Oversee document control with regards to registration and distribution of design and technical information, • Monitor and manage the processing of information through workflows on the document management system, • Ensure current drawings are filed in order and design information exchange is as per the company protocol, • Undertake site visits as required, • Attend site meetings and monthly/weekly project meetings, • Monitor work executed on site to ensure that is as benchmarked and as designed/specified · Manage, investigate and respond promptly with full close out to RFIs from site team and subcontractors, • Review and advise on corrective measures for identified design issues, • Monitor and obtain all critical certificates to ensure documentation is in place for completion and handovers, • Oversee and participate in the collation of handover information, golden thread, H&S files, O&M manuals and resident packs, • At all times comply with company policies, procedures and instructions, • Comply with responsibilities as laid down in the group’s health, safety and environmental policy., • Ensure that United Living’s drive for world class Health and Safety is delivered in all aspects of your work Qualifications Essential • Thorough with a pro-active management style, • Capability to lead and coordinate with managers across a wider team, • Ability to prioritise and delegate as appropriate, effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met, • An analytical approach to work with an eye for detail., • Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines., • Ability to review drawings and identify buildability and technical issues, • Effective people management of direct reports, including goal setting, performance management, giving feedback, direction, support and coaching., • Problem solving and decision making, • Effective communication with all levels of management and project teams, both internal and external to the Company, • Proven track record of successfully managing all aspects of the design and technical process in relation to residential buildings, • Up to date relevant construction industry knowledge including legislation and procedures., • Valid driving licence, • Knowledge of methodology and sequencing process in delivering a construction project including design and pre-construction activities, • Strong written and verbal communication skills, • High rise development experience, • Understanding of the building safety legislative framework, including the Building Safety Act, Building Regulations (dutyholder roles & competency requirements and the HRB Procedure Regulations., • Strong technical knowledge and skillset to assess,, • challenge and monitor design work compliance., • Experience in designer scoping Desirable • Passionate about construction and customer satisfaction, with a focus on high standards and excellence, • Proven track record of design requirements for procurement and construction purposes, • In depth knowledge of contractual requirements, section agreements and utility application process, • Tenacious and driven, • Strong practical knowledge of construction work types, methods and design solutions, • Experience of producing and managing design programmes., • Knowledge of PAS9980 fire risk assessments, EWS1s and FRAEW, • Temporary works knowledge and experience, • Experience with CAD (AutoCAD or Revit), • Knowledge & understanding of BIM · Member of relevant professional body (e.g. CIOB, CIAT, or RICS), • Minimum Level 4 (HNC/NVQ4 etc.) Architectural qualification (or equivalent design, technical and/or construction based qualification) and/or Additional Information Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click “Apply,” it will redirect to "United Infrastructure.

Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview About the Role Publicis Groupe’s UK head office is based at Television Centre, home to a number of our agencies and global teams. Each floor is supported by a dedicated Concierge who plays a key role in creating a seamless and professional workplace experience. This is not your typical reception role. We’re looking for someone to take ownership of the 9th floor – a dynamic environment that hosts multiple global teams, including members of our EMEA Senior Management Committee. You’ll be the go-to person for everything on the floor, ensuring smooth day-to-day operations while delivering a first-class experience for colleagues and visitors from around the world. If you’re organised, proactive, and thrive in a people-focused role, this is a fantastic opportunity to make a real impact. What you'll be doing: You’ll take pride in delivering an exceptional experience and keeping everything running smoothly. Your responsibilities will include: • Creating a seamless visitor experience, from booking guests in to welcoming and hosting them on arrival, • Acting as the main front-of-house contact for both internal teams and external visitors, • Managing the day-to-day operations of the floor, including supplies, post, couriers, taxis, and lockers, • Coordinating with hospitality and facilities to ensure meetings are set up correctly, including catering requirements, • Supporting meeting room setup, including AV equipment and daily checks, • Communicating key updates across the floor and maintaining accurate distribution lists, • Supporting the organisation of events and team activities, • Welcoming new starters, giving tours, and helping them settle in from day one, • Working closely with other concierges and the wider PA community to support a “one team” culture Going the Extra Mile! In this role, you’ll also: • Provide ad hoc support to senior international executives visiting the office, • Build strong relationships with the PA community and assist with tasks such as bookings, printing, research, and logistics, • Become the trusted, familiar face on the floor – someone everyone can rely on, • Continuously look for ways to improve how the floor operates and enhance the overall experience Please note: This role requires on-site attendance Monday-Friday 08:30-16:30 What we're looking for: • A friendly, confident, and professional individual with excellent customer service skills, • Previous experience in a front-of-house, reception, or customer-facing role (office or hospitality preferred), • A collaborative team player with a positive, can-do attitude, • Proactive, reliable, and able to take ownership of tasks, • Strong organisational skills with excellent attention to detail, • Ability to multitask, stay calm under pressure, and work in a fast-paced environment, • Comfortable working both independently and as part of a wider team Additional Information Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English and ideally German Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: ServiceNow Developer (HRSD, S2P) Job Type: Fixed Term Location: UK Number of hours: 40 hours per week – full time Ready to bring your ServiceNow development expertise to enterprise‑scale delivery? We have an exciting opportunity for you — ServiceNow Developer (HRSD, S2P Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Contribute to impactful ServiceNow implementations across multiple business areas., • Work closely with architects, developers and stakeholders in a collaborative delivery environment., • Gain opportunities to grow your expertise across new ServiceNow modules and integrations. The Role As a ServiceNow Developer, you will design, configure and build solutions across ITSM, HR Service Delivery (HRSD) and Source‑to‑Pay (S2P). You will work with architects, product teams and stakeholders to translate requirements into robust technical designs and deliver enhancements, integrations, upgrades and custom applications. The role requires strong hands‑on ServiceNow development skills, experience across key HRSD modules, and the ability to support Agile delivery cycles, troubleshoot issues and ensure high‑quality, secure platform implementations. Key responsibilities: • Contribute to technical solution design and ensure alignment with architecture guidelines., • Work with architects and stakeholders to gather, document and validate technical requirements., • Develop configurations, customisations and functionality across ITSM, HRSD and S2P modules., • Support Agile ceremonies including estimation, prioritisation and playback sessions., • Provide best‑practice recommendations and technical workarounds where needed., • Monitor progress of sprint/user stories and share updates with project leadership., • Identify risks, dependencies and challenges throughout delivery., • Ensure secure, high‑quality deployments aligned with enterprise standards., • Support integrations, migrations, upgrades and ongoing platform enhancements., • Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage. Your Profile • Strong experience across ITSM, HRSD, and S2P (Source to Pay) ServiceNow modules., • Hands‑on configuration and customisation experience in HRSD applications, including HR Case Management, HR Knowledge Management, Employee Service Center, Enterprise Onboarding & Transitions, Employee Document Management and HR Performance Analytics., • Integration experience with HRSM/HRIS platforms such as Workday or SAP SuccessFactors., • Experience delivering ServiceNow support, maintenance, migrations, upgrades, integrations and implementation projects., • Ability to design technical solutions from business requirements and translate them into functional specifications., • Strong understanding of ITIL processes and ability to apply them to customer requirements., • Experience reviewing and managing ServiceNow licence data for compliance., • Mandatory certifications: ServiceNow System Administrator, ServiceNow HRSD Implementation Specialist, ITIL v3 Foundation. Desirable skills/knowledge/experience: • Experience developing custom ServiceNow applications., • Ability to evaluate platform stability, performance and optimisation opportunities., • Knowledge of additional ServiceNow modules (e.g., SecOps, GRC, CSM, ITBM)., • ServiceNow Implementation Specialist certification (preferred)., • Strong stakeholder‑management skills and the ability to handle conflict constructively. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

ServiceNow Technical Architect – Senior Manager Location: London Level: Senior Manager Salary: £95,000 – £115,000 + £6,500 car allowance + discretionary bonus + benefits About the Environment Our client is a global consulting and technology organisation operating at the top end of enterprise transformation. The ServiceNow practice sits within a high-growth cloud and digital engineering capability, delivering complex platform programmes for major enterprise clients. The environment is senior, delivery-critical, and client-facing. This is not just implementation oversight. It is architectural leadership, shaping enterprise outcomes, influencing C-level stakeholders, and defining long-term platform strategy across IT, operations, HR, and customer service domains. The practice is also heavily investing in AI, automation, and multi-cloud integration as part of wider enterprise reinvention programmes. What You Will Do • Act as lead Technical Architect across major ServiceNow programmes., • Operate as Design Authority, defining and enforcing architectural standards across multiple delivery streams., • Own end-to-end solution architecture across complex enterprise ServiceNow estates., • Provide strategic advisory input to senior stakeholders, including CIO and enterprise architecture teams., • Lead architecture governance, ensuring consistency, scalability, and engineering quality., • Direct and mentor teams of ServiceNow developers and architects across engagements., • Shape integration strategy between ServiceNow and enterprise cloud platforms (AWS, Azure, GCP)., • Drive platform roadmap decisions and identify opportunities for ServiceNow expansion across the enterprise., • Contribute to account growth, solution shaping, and pre-sales technical leadership where required., • Influence internal architectural frameworks and delivery methodologies across the ServiceNow practice. What They Are Looking For • Expert-level ServiceNow development and technical architecture experience., • Proven track record operating as a Technical Design Authority in enterprise environments., • Experience leading and mentoring ServiceNow development teams over 5+ years., • Strong hands-on understanding of ServiceNow across multiple modules beyond ITSM (at least three), such as ITOM, ITAM, HAM/SAM, SPM, HRSD, or CSM., • Advanced technical capability in JavaScript, SQL, and API-based integrations., • Experience integrating ServiceNow with enterprise cloud platforms (AWS, Azure, or GCP)., • Strong consulting background within enterprise software or major systems integrators., • Certified Technical Architect (or actively progressing toward Certified Master Architect). Nice to Have • Experience delivering cloud migration programmes., • ServiceNow CIS certifications., • Exposure to GenAI or AI-driven ServiceNow implementations., • ITIL v4 certification or equivalent service management qualification., • SC clearance or eligibility to obtain SC clearance. Summary This is a senior ServiceNow architecture leadership role operating at enterprise scale. You will define technical direction, lead complex multi-stream delivery, and act as a trusted advisor to senior stakeholders, while shaping how ServiceNow is deployed across major organisations.

Service Delivery Manager At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value. As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team. Responsibilities: • Provide end to end ownership of customer service contracts, • Work across our ITIL based services, like problem and incident management, to deliver customer outcomes, • Coordinate effort and liaise between nearshore and offshore teams, • Ensure that an excellent service is being consistently delivered, and end customers consistently receive the contracted services, • Ensure effective management and process controls are in place, and escalation is effective where necessary, • Act as a point of contact and escalation for contracted end customers, • Build services relationships with customers, • Track performance of services and prepare reporting on SLAs & KPIs, • Produce regular management reports for customers and attend review meetings, • Provide analysis, feedback and actions based on trends, root cause analysis and other reports, • Manage service improvement plans, inclusive of formalized creation and ownership with end customers, • Take an active involvement in recruitment and team retention, • Participate in offering improvements and creation Requirements • Extensive service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology, • Good communication skills, with strong customer focus with the ability to operate at all contact levels including senior manager/director level, • Demonstrable problem-solving skills, • Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues, • Organised and delivery focused, strong planning skills and process driven, • Superior time-management skills along with strong sense of urgency, • People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels, • Able to work independently with minimal direction, • Experience in Microsoft Technology, • ITIL certified

🚨NEW OPPORTUNITY‼️ Role: Front of House Receptionist Location: Hampstead, London Proper Recruitment have a fantastic front of house receptionist opportunity that has just come available in Hampstead, London for a successful law firm 📈🔝 Responsibilities • Managing the reception area and meeting rooms to support a smooth running of the office., • Greeting clients in a friendly, professional manner and offering them refreshments ahead of their meetings., • Dealing with mainline calls and new enquiries., • Carrying out the postal duties., • Providing ad hoc administrative support to a team of solicitors; using our legal case management system to generate client invoices and record payments., • Creating new user accounts and requesting deeds on the Land Registry portal., • Preparing and posting property deeds to clients., • Archiving closed client files using Microsoft Excel., • Replenishing office supplies., • Raising office maintenance queries to suppliers or the Office Manager as appropriate., • Liaising with the IT Support team to resolve technical queries. Qualifications • Must have previous experience working in an administrative or customer service role., • Must have A* - C grade GCSE’s and A Levels. A 2:1 degree is desirable but not essential. Requirements • Excellent oral and written communication, interpersonal, organisational, and administrative skills., • Be resourceful, proactive and apply initiative to problem solve., • Able to confidently liaise with clients, third parties and suppliers., • Pay attention to detail., • Proficient with Microsoft Outlook, Word, and Excel., • Experienced at multi-tasking, dealing confidential documents, and taking responsibility for managing and effectively prioritising workload., • Must thrive in a busy, team-oriented environment. Salary • Circa £26k- £29k 🤑 Tenure • Full-Time Office Based Role Any enquiries can also be directed to or by phone – 0208 057 4047

Title: Senior Private Clients Account Executive Location: Orpington Salary: Negotiable + benefits Overview: We are currently looking for a Private Clients Account Executive to join the professional and welcoming team based out of the Orpington office in Kent. Orpington offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. In this position you will primarily be involved with offering and renewing contracts for Private Clients that typically include clients with significant wealth and assets that need bespoke as well as standard covers. As an Executive you will manage an existing book of business dealing with new enquiries to expand the company client base. The company is looking to the future and prides itself on a market leading client service model and a long list of products providers and covers it can access. The office team is a friendly, caring and welcoming group of knowledgeable individuals. The day to day: • Service designated clients, ensuring that they are retained, and the Company’s income is maintained/ developed, including client visits., passing files/ instructions to appropriate staff., • Strong working knowledge of the Private Client Insurance landscape, which should include exposure to HNW Portfolio’s, home, motor, fine art and jewellery/watches, • Work closely with other Account Executives and Directors to provide highest standard service to customers., • Secure and arrange appropriate cover at renewal at a competitive premium, completing all relevant documentation/computer work., • Take instructions relating to the provision of insurance cover from clients and Account Executives when appropriate., • Give instructions to insurers., • Ensure mid-term adjustments and declarations are processed and records updated., • Handle the invoicing of all premiums due., • Check all documentation (i.e. policies and endorsements) for accuracy prior to sending to client., • Obtain quotations for any relevant new policies/renewals., • Maintain effective credit control on allocated cases., • Be conversant with Company Procedures manual and the requirements of the FCA Standards and Rules and to implement and maintain procedures as stipulated., • Be aware of market conditions and the strengths and weaknesses of competitors., • Visits to customers where agreed., • Monitor trends, analyse results and prepare feedback to senior staff., • Deal with any other client issues that may arise, referring to the appropriate person when the enquiry falls outside your own knowledge and experience. What’s on offer: • A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.), • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)., • Full support for your professional development (including fully funded qualifications) Your Experience: • Requirement of at least 2+ years insurance broking experience., • Confident in handling quotation enquiries, renewals and midterm adjustments for various HNW/UHNW insurance policies, • Understanding of insurance markets, products, wordings and options, • Acturis insurance broking software knowledge is an advantage

Who are UNTIL? We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of state-of-the-art facilities and powerful support services, with no long-term tie-ins or additional overheads. UNTIL isn’t just a space, it’s a community where London’s leading self-employed wellness practitioner come together under one roof to unlock their potential, collaborate and grow. Our clubs are used by 40+ different disciplines including personal trainers, physios, therapists, life coaches, nutritionists, dentists and doctors. We currently operate four central London clubs, Soho, Liverpool Street, Marylebone and our new flagship club in Canary Wharf. We have ambitious further expansion plans throughout 2026/2027. What you’ll do We are looking for full-time Community Associates based across all of our locations. Please note - shifts are 5.45am - 1.30pm or 1.30pm - 9.30pm therefore you must be able to get to Central London for these times. This role is 5 days per week including two Saturdays per month. Our Community Associates are the first point of contact for our members and their guests. This role is pivotal to the success of our clubs. You’ll be the face of UNTIL, deliver exceptional service, build long lasting relationships with our members and play a crucial role in ensuring they have a great experience with every visit to our clubs. There are three key components to this role: • Deliver Best-In-Class Service - be a client relationship expert and welcome members and guests with genuine warmth and care. Use your intuition to be one step ahead by naturally anticipating their needs and understanding their different requirements and expectations. Learn about UNTIL services and be able to instinctively answer queries, • Maintain High Standards - conscientiously follow UNTIL club operating procedures, brand & behaviour standards and complete daily/weekly tasks, checklists and walk-arounds. Ensure all areas within the club are clean and presentable, coordinating with colleagues, contractors and cleaning team to resolve issues. Keep up to date with how our proposition evolves in order to educate members., • Support a Thriving Community - act as a community promoter and ambassador. Foster positive member experiences, behaviours and interactions. Build strong emotionally connected relationships with members enabling you to deliver an intuitive service. Actively seek member feedback to improve our services and their experiences. What we’re looking for We look for warm and welcoming people who are adaptable, courageous, innovative, and goal-oriented to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed…a positive outlook with an ability to build authentic relationships. • A track record and passion for delivering outstanding customer service., • Great communication skills with the ability to adapt your style accordingly depending on the individual need. Genuinely connecting with our members, while guiding them on the experiences available., • Working collaboratively to deliver exceptional service., • Efficient, organized, and able to plan whilst having the flexibility to be able to respond to last-minute requests., • A strong team player but also someone who demonstrates initiative and can work autonomously., • Excellent verbal and written communication skills., • IT system literate and confident with Microsoft Office applications. Previous experience using a clientele tool e.g., Salesforce, Hero or Hubspot would be advantageous., • An affinity with the UNTIL brand - someone who deeply believes in the power of wellness and health. What we offer • Salary £31,000 per annum., • 25 days annual leave + bank holidays, increasing by 1 day for each year of service (up to a maximum 30 days), • Birthday day off, • Private healthcare with Vitality, • Perkbox benefit platform, • Access to our gym space during off peak hours, • Member credits redeemable against any of our practitioners We are committed to ensuring equality, diversity and equity across all of our recruitment practices and we encourage applications from individuals from underrepresented backgrounds. We believe that strength lies in differences, not similarities; we recognise the unique perspective everyone contributes to our team.

We are GlobalLogic, a Hitachi Group Company and a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise - we help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. At GlobalLogic, we have a strong track record of successfully delivering ground-breaking Cloud, Data & Digital Transformation programmes and we have an international reach working with a wide variety of projects and customers. Our approach enables companies to “build the exceptional” and be fit for purpose in the 21st century. We are seeking a Contract Data Integration Engineer within a niche team to provide data/integration, data quality, pipelines and integration layers to clients' platforms. Entailing pipeline development and maintenance, data quality profiling and monitoring, reconciliation and enrichment workflows, graph modelling, and stakeholder reporting on metrics. Ideally you will possess data quality analyst capabilities and/or focus on pipeline architecture, Kafka integration patterns, and export service development. These roles will entail writing production code, both will engage with data quality, and both will contribute to the broader service codebase. Our Contract Assignments are Inside IR35, hybrid working. Initially 6-9 months. About the role/Experience with: • Experience with Python for data pipelines, export services, ETL, reconciliation, profiling scripts, • Data quality assessment, • Apache Kafka, • PostgreSQL for data modelling, query design, migrations etc, • Data modelling and schema design, • Experience of C# to be able to contribute to existing service/integration codebase, • Memgraph or other graph databases / Cypher, • Jupyter notebooks; ETL/ELT; Git/GitHub workflows and automated testing, • Elasticsearch, Data visualisation, CI/CD About you (ideally): As a Data Integration Engineer you’ll be integral to our client facing delivery teams, working with clients to design and build their technology enabled platform solutions. ● You will be responsible for providing technical thought leadership on client engagements ● You will actively contribute to development team activities and technical solutions where strong attention to detail is required ● You will be hands on in projects, taking a lead in the design and development of solutions as well as providing technical guidance and validation to the wider team, working on critical cloud-based complex application solutions that can be deployed automatically ● You will be responsible for stakeholder management, building client relationships and identifying new opportunities We hire based on expertise, potential and enthusiasm to make a difference, then we give you the tools and skills you need to create impact. This role is based in our UK&I region. Why work at GlobalLogic. Our goal is to build an inclusive, positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.

Supply Chain Planner Full-time Location: Vauxhall, London (with planned relocation to Herne Hill, South East London in mid-2026). About MOMO Kombucha We are on a mission to produce the UK's best-tasting and highest quality kombucha. To achieve that we brew the traditional way and leave our kombucha raw and unfiltered for a fuller depth of flavour. Plus, we’re certified organic: better for you and better for the environment. With every bottle of MOMO, we hope to inspire people to live healthier and more connected lives. We’re a proud B Corp and featured on The Sunday Times Best Places to Work list in 2024 and 2025. You’ll fi nd MOMO in Ocado, Riverford, GAIL’s, Planet Organic, Whole Foods Market, and over 1,200 independents. The opportunity We are looking for a passionate and detail-oriented supply chain planner to join our team. You will be responsible for managing customer relationships, keeping fulfilment running smoothly and ensuring our processes reflect the high standards our customers expect. It’s a varied role, with continuous improvement being a key focus; from aligning demand forecasts and managing incoming orders, to building out our reporting function and leading the team day to day. What you’ll do ● Build trusted relationships with key customer contacts; align customer demand forecasts with production team, manage incoming orders and proactively minimise any supply risks to hit service level targets. ● Formalise and create SOPs for procedures in place and drive continuous improvement across the planning and fulfilment process. ● Create and improve operational trackers, analysing trends and suggesting solutions to drive better performance in the operations team. ● Act as the day-to-day lead for the operations team; resolving queries and operational issues quickly and effectively, escalating where needed. What you’ll bring ● Minimum 4 years experience in a supply chain, demand planning or operations coordination role. ● Experience fulfilling orders into grocery. ● Confident working with data in Excel/Google Sheets. ● Proactive, problem-solving mindset. ● Strong communicator who can build rapport and credibility with both customers and internal teams. What you’ll get ● Competitive salary; depending on experience ● Quarterly bonus scheme + share options ● Early finish Fridays ● £250 annual wellness budget ● 1 paid volunteer day per year ● 26 days’ holiday, plus 1 extra day every two years (up to 30 days) ● Work with a B Corp that donates 1% of revenue to charity and is committed to improving its impact every year Our values ● Act with Gratitude ● Brew a Healthy Culture ● Live Unfiltered ● Grow Together MOMO Kombucha wants to be challenged on its operations and processes and is always looking for ways to do better by its team, customers, suppliers, community, and the environment. You will be expected to act in line with our values and contribute ideas into this process. How to apply Send your CV to , along with responses (max 100 words each) to the following questions: ● Why would MOMO be lucky to have you? ● If you could develop our next flavour, what would it be and why? ● Name three people who inspire you and why. ● How do you create balance in your life? ● Salary expectations? Diversity & inclusion MOMO Kombucha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, beliefs, identities, and abilities. We’re committed to making the interview process as accessible as possible. Please let us know if you require any adjustments or support.

Training & Events Coordinator Permanent | £31,000 | Hybrid working Starting asap A professional membership organisation is seeking a Training & Events Coordinator to support the delivery of a busy and varied programme of training courses and events for its members. This is a hands-on coordination role suited to someone with strong organisational skills, excellent attention to detail and a customer-focused approach. Working as part of a small, collaborative team, the role supports the smooth operational delivery of training and events delivered online, in person and in hybrid formats. Key responsibilities include: • Coordinating the end-to-end delivery of a portfolio of training courses, predominantly delivered online, • Supporting the planning and operational delivery of events, including online, hybrid and in-person formats, • Managing event administration, including bookings, registrations, databases and delegate communications, • Acting as a key point of contact for members, trainers and speakers, responding to enquiries professionally and efficiently, • Setting up and supporting online training sessions and events, including troubleshooting during live delivery, • Liaising with internal teams and external suppliers to ensure venues, AV and logistics are delivered as required, • Maintaining accurate records, invoices and purchase orders linked to training and events activity, • Supporting larger, flagship events as part of a cross-functional team, • Identifying opportunities to improve processes and enhance the overall training and events experience The successful candidate will have previous experience in administration, events, training or a membership-based environment. You will be comfortable managing multiple priorities, confident using IT systems and online event platforms, and able to communicate effectively with a wide range of stakeholders, including senior professionals. This is an excellent opportunity to join a respected membership organisation offering a supportive working environment, hybrid working and the chance to contribute to a high-quality professional development programme. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

Job Title: SAP Service (CS) Consultant Location: London / Remote Contract Length: 6 Month Freelance Contract Inside IR35 Role Overview We are seeking an experienced SAP Service S/4HANA Consultant to support ongoing SAP initiatives, enhancements, and support activities. The successful candidate will play a key role in configuring, implementing, and optimizing SAP Service solutions, ensuring alignment with business processes and service management objectives. Key Responsibilities • Lead and support SAP Service module implementations, enhancements, and support activities, • Configure and customize SAP Service functionalities including service orders, notifications, contracts, warranties, and installed base, • Work closely with business stakeholders to gather requirements and translate them into functional specifications, • Integrate SAP CS with other SAP modules such as SD, PM, MM, and FI/CO, • Provide expertise in service processing, field service, and customer support workflows, • Support data migration, testing (unit, integration, UAT), and deployment activities, • Troubleshoot and resolve system issues, providing ongoing support and optimization, • Create and maintain documentation including functional specs, process flows, and user guides, • Deliver user training and knowledge transfer where required Required Skills & Experience • Proven experience as an SAP CS Consultant (typically 5+ years), • Strong configuration expertise in SAP Customer Service module, • Solid understanding of service management processes and best practices, • Experience integrating SAP CS with SD (Sales & Distribution) and PM (Plant Maintenance), • Hands-on experience with service orders, service contracts, and installed base management, • Ability to work independently in a contract environment with minimal supervision, • Strong stakeholder management and communication skills Desirable Skills • Experience with S/4HANA Customer Service or Service Management, • Knowledge of SAP CRM or SAP Service Cloud integration, • Familiarity with Fiori apps and SAP UI5, • Experience working in Agile or hybrid delivery environments Qualifications • Bachelor’s degree in IT, Business, or related field (or equivalent experience), • SAP certification in Customer Service or related module (preferred)

About Liang & Eimil Liang & Eimil is an internationally recognised luxury furniture brand supplying interior designers, retailers, and property professionals across the UK and global markets. Our collections are specified across residential developments, hospitality environments, and high-end private homes, making reliability, coordination, and service quality essential to our customer experience. We work closely with trade clients throughout the full project lifecycle — from sampling and specification through to delivery coordination and after-sales support — and pride ourselves on combining design-led products with responsive operational service. This role sits at the heart of that experience, helping ensure deliveries run smoothly, service issues are resolved efficiently, and our customers receive the professional support expected from a premium interiors brand. About the Role We are looking for a proactive Customer Service & Operations Coordinator to support our trade customers throughout the post-order journey, ensuring deliveries, collections, replacements, and service requests are handled efficiently and professionally. This role sits at the centre of our customer experience operation and works closely with the warehouse, suppliers, logistics partners, and sales team to coordinate fulfilment activities, resolve customer claims, manage sample dispatch, and maintain clear delivery communication. You will also provide cover for the Sales Support function when required, helping ensure continuity of service across the customer journey. Key Responsibilities • Manage customer service enquiries relating to deliveries, claims, damages, returns, replacements, and spare parts, coordinating with warehouse teams, suppliers, and delivery partners to ensure timely resolution, • Coordinate customer deliveries and collections, confirming delivery dates, site access requirements, shipment updates, POD requests, and related documentation, • Arrange return collections, replacement shipments, and spare-part dispatch while maintaining visibility of service timelines, • Process and dispatch fabric swatches, finish samples, and brochures, maintaining accurate sample stock levels and coordinating replenishment where required, • Act as a key liaison between customers, warehouse, logistics partners, and the sales team to ensure clear communication and smooth resolution of service requests, • Assist sales tram on processing orders and reply customer enquiries when it is needed. What success looks like: customers receive timely updates without needing to chase, deliveries and collections run smoothly, claims and replacements are resolved efficiently, samples are dispatched promptly, and internal teams remain aligned to deliver a consistent, high-quality customer experience. What We’re Looking For • Experience in a B2B customer service or operations coordination role in furnitute sector., • Confidence managing delivery enquiries, returns, claims, or replacements., • Experience using ERP or order management systems, • Experience working with trade customers, interior designers, or project-based clients., • Familiarity with coordinating carriers, collections, or delivery scheduling., • Strong organisational skills with the ability to manage multiple priorities., • Excellent communication skills when working with customers and internal teams., • High attention to detail and problem-solving ability.j

🌳🌳🌳 🚀 Senior Software Engineer - Team Lead Experience – C#, .NET, Azure, Testing, Remote - Scotland - Award-Winning, High-Growth Tech Scale-Up Award-Winning, High-Growth Tech Scale-Up | AI-Powered SaaS | £67,000–£80,000 + Market-Leading Benefits Areti Group – Carbon Positive Tech Recruitment | People & Planet Before Profit 🌳 About the Opportunity We are hiring five exceptional Senior Software Engineers/Development Team Leads / Tech Leads for one of the UK’s fastest-scaling, best-funded, and most forward-thinking software scale-ups. This company builds an advanced AI-powered platform used by some of the world’s most recognised organisations - powering smarter decisions, better performance, and next-generation digital transformation. They combine: 🌳 Real-time financial and operational insight 🌳 Intelligent optimisation through AI 🌳 Deep, strategic visibility across teams and projects 🌳 A human-first, high-usability engineering philosophy After 110% growth in the last 12 months, they are now investing heavily into engineering leadership to support their next stage of scale. These five hires will play a pivotal role in shaping the future of the platform. If you want to lead talented engineers, build meaningful technology, and be part of a company with serious momentum - this is the opportunity. ⭐ The Role: Senior Software Engineers/Development Team Lead / Tech Lead (x5) 🌳 We’re looking for five inspiring technical leaders to guide cross-functional engineering teams across multiple product areas. This is a hands-on leadership role, combining: • technical decision-making, • architectural influence, • people coaching, • delivery leadership, • and impactful ownership of high-value product areas Your team may focus on: 🌳 New product modules 🌳 UI modernisation initiatives 🌳 Workflow and automation improvements 🌳 Core platform scalability and resilience 🌳 High-impact customer-facing features Focus areas rotate annually, ensuring ongoing growth and variety. What You’ll Do 🌳 HANDS ON Senior Software Engineer/Tech Lead and develop a team of 2–6 engineers, running 1:1s and supporting growth 🌳 Influence architecture, design patterns, and tech decisions across the platform 🌳 Partner with product managers to shape priorities and delivery outcomes 🌳 Guide teams in designing, building, testing, and shipping new features 🌳 Own the full lifecycle from concept → architecture → code → release 🌳 Play a key role in hiring the next generation of engineering talent 🌳 Foster a culture of learning, collaboration, and engineering excellence 🌳 Remain technically hands-on, especially while teams scale 💻 Tech Stack We’re seeking strong full-stack engineers who lead by example. Core stack includes: 🌳 .NET (Framework & Core) 🌳 Azure SQL + Azure Cloud 🌳 Vue.js, Vanilla JS, CSS, HTML (SPA) 🌳 Bonus: RabbitMQ, SignalR, broader Azure services Experience with large-scale, complex systems is a major advantage. 🌟 About You Leadership titles aren’t essential - but leadership behaviour is. You’ll thrive if you are: 🌳 A strong full-stack engineer with deep problem-solving instincts 🌳 Comfortable leading technical direction and coaching others 🌳 Skilled at breaking down complexity into clear actions 🌳 Emotionally intelligent and great at aligning teams 🌳 Confident challenging assumptions and navigating ambiguity 🌳 Motivated to build elegant, scalable, future-ready solutions 🌳 Passionate about learning, improvement, and collaboration 🎁 What You’ll Get 🌳 £67,000–£85,000 depending on experience 🌳 Remote-first working 🌳 £1,000+ personal & professional development budget 🌳 33 days holiday, rising to 40 🌳 4-week paid sabbatical after 5 years 🌳 Private healthcare, income protection, death-in-service 🌳 Matched 5% pension 🌳 Innovation Weeks (twice annually) 🌳 20 hours paid volunteering time 🌳 Monthly social time - hikes, BBQs, games nights, workshops 🌳 A supportive, ambitious, inclusive engineering culture 🌍 Working Model Remote-first across the UK 🌳 Collaboration days in Office twice per month 🌳 Flexible hours around a 37.5-hour week 🌳 No mandated office days — trust, autonomy, and delivery matter most 🚀 Urgent Hiring - Immediate Interviews Booked These five roles are high priority, with interview slots already reserved for strong candidates. 📌 Please ensure your CV clearly showcases: • technical leadership, • full-stack engineering experience, • relevant architectural or delivery ownership 🌳 Areti Group – Carbon Positive Tech Recruitment 🌳🌳🌳 People & Planet Before Profit. Building teams that leave the world better than we found it.

🔶 Office Administrator / Service Desk Coordinator 📍 Battersea, London (Full-Time, On-Site) 💼 Heat-Plex Limited About Heat-Plex Heat-Plex is a fast-growing, premium plumbing, heating and gas company operating across London. We work with private homeowners, landlords and managing agents, delivering high standards of workmanship and customer care. We are approaching £1.5m+ turnover and are now building a stronger in-house office team to support our next stage of growth. This is not a quiet reception role. It is a key position at the centre of a busy operations team. The Role • You will be the first point of contact for our customers and engineers., • Your role is to keep the diary flowing, ensure communication is clear and professional, and help the business operate efficiently day to day., • You will work closely with our Operations Manager and leadership team. Core Responsibilities • Answer all incoming calls professionally and confidently, • Book jobs accurately into our CRM system, • Manage customer emails and respond with clear, well-written communication, • Coordinate engineer diaries and confirm appointments, • Follow up on quotations and outstanding approvals, • Support with aftercare and customer satisfaction follow-ups, • Assist with general office coordination and admin tasks, • Help maintain high standards of organisation and workflow You will play a direct role in improving customer experience and helping the company grow. What We’re Looking For We are looking for someone who: • Speaks clearly and confidently on the phone, • Writes professional, polished emails, • Is highly organised and calm under pressure, • Can manage multiple tasks without losing detail, • Is proactive and takes ownership rather than waiting for instruction, • Enjoys working in a fast-paced environment, • Wants to grow with a business, not just “do a job” Previous administrative or service desk experience is preferred. Experience in trades, property or construction environments is a bonus — but not essential. Systems Experience with: • Microsoft Office, • CRM systems (training provided), • Scheduling or diary management software What We Offer • Competitive salary (based on experience), • A growing, ambitious company environment, • Opportunity to develop into a senior office or operations role, • Supportive team culture, • Modern office space in Battersea Important This role is fully on-site. We are building a strong office culture and require someone present and engaged with the team. If you are organised, confident and ready to take ownership in a growing business, we would love to hear from you.

Title: Data Center Technical Operations Engineer Location: Onsite in Hayes, UK area Shift: Mon- Friday 9-5 Start Date: ASAP Duration: Currently going until September with possible Extensions Contract type: Agency worker position (Inside IR35) Overview: Facility will be responsible for Data Center Engineering Operations within an Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities: · Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures. · Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. · Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency. · Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. · May assist in the design and build out of new facilities. · May assist in projects to increase current facility efficiency. · Responsible for asset and inventory management. · Assist in recruiting efforts · Deliver quality service and ensure all customer demands are met Basic Qualifications: · Bachelor’s Degree or Technical (Military/ Trade School) Degree and relevant experience. · 0-2 years of relevant work experience. · 0-2 years of management experience. · Strong verbal and written communication skills. · Strong leadership and organizational skills. · Strong attention to detail. · Ability to prioritize in complex, fast-paced environment. Preferred Qualifications · 0-2 years of Data Center Engineering Experience · 0-2 years of Data Center Management Experience · Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. · Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling Thanks.

Company Description One World Commodities Ltd specializes in the trade of ferrous scrap and raw materials for the steel industry. Our main products include shredded steel scrap, HMS, and ferro alloys such as silicon manganese, ferro manganese, and ferro silicon. We export primarily in containers from countries around the world to various international destinations. Our global presence and industry expertise make us a trusted partner in the steel trade sector. Role Description This is a full-time, on-site role for an Operations Executive at our office in Bromley. The Operations Manager will be responsible for overseeing the below areas. This oversight will also include considerable time actually doing the work themselves and handling their own orders. This includes a variety of support tasks to assist the day-to-day activities comprising of but not limited to communicating with customers, preparing and processing trade documents, perform basic data entry and basic bookkeeping tasks in the company systems. The operations manager will support the following strategic objectives of the company: ⁃ To improve efficiencies and automations such that the company can handle a larger volume of business without the requirement for additional staff ⁃ To establish and operate systems and processes for the administration of the business such that the business volumes can be easily scaled up. ⁃ To enable the business to act as an outsourced administration hub for trades done by other trading companies ⁃ To free up time for the trader to trade ORDER MANAGEMENT ⁃ Sales and purchase contracts are entered into the company’s system and contracts are issued in line with order confirmations and sent to customers/supplier in a timely manner ⁃ Handle allocations of purchases and shipments to sales in consultation with the trader. ⁃ Customer and supplier communications for order execution (responding and handling correspondence about the terms and conditions; post-shipment queries) ⁃ Maintain the company order book updated with order/LC/Shipment status ⁃ Prepare post-calculation once the order is completed ⁃ Following up on Agents’ commissions and payments LC MANAGEMENT AND DOCUMENTATION ⁃ Obtaining workable LC under the sales orders and requesting amendments to make it workable, if necessary ⁃ Assignments of Proceeds ⁃ Documentation preparation for submission under LC • Following up on payment and discrepancies, if any found ⁃ Bill of Lading preparation ⁃ Submitting documents for bank financing against export LC ⁃ Preparing any documents required outside the LC LOGISTICS ⁃ Shipment execution i.e. booking of containers and follow up vessel updates to ensure timely shipment in line with the latest shipment date agreed in the contract and LC ⁃ Monitoring and managing warehouse stock positions ⁃ Organising loading and inspection of material ⁃ Coordinating between suppliers, forwarder and inspector during the loading ⁃ Submitting loading documents to the forwarder for customs clearance and BL issuance BOOKKEEPING ⁃ Entering bills, invoices, credit / debit notes. TREASURY • Submitting payments under bank facility for payments, • Keep track of exposure under bank facility REQUIREMENTS The candidate should demonstrate • Proven experience in operations management or a similar leadership role, • Strong analytical skills with proficiency in data analysis and reporting tools, • good customer service skills, • attention to details, • adaptability to work in a dynamic rapidly changing environment, • ability to prioritize, • sound knowledge of documentary credits is essential, • sound knowledge of EXCEL is essential, • good knowledge of other MS Office products (WORD, Powerpoint etc), • experience with containerized shipments, • A proactive approach with strong leadership qualities and a focus on continuous improvement. This position offers an engaging environment where strategic thinking, leadership, and organisational skills are highly valued. We welcome applications from motivated individuals eager to make a meaningful impact within our organisation.

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Head of People Operations is a critical leadership role responsible for transforming Endava’s global people operations into a scalable, efficient, and high-performing function. This role exists to address increasing complexity across regions, inconsistent processes, and the need to modernise HR service delivery through shared services, automation, and digital enablement. You will lead the design and execution of a global operating model that reduces cost to serve while significantly improving employee experience, data quality, and service reliability. This is a transformation-focused role requiring both strategic thinking and hands-on execution to simplify complexity, standardise processes, and deliver measurable improvements at scale. What you’ll be accountable for Global Operations Leadership • Own end-to-end HR operations globally, including onboarding, lifecycle changes, employee data, and documentation, • Lead regional teams across Americas, EMEA, and APAC, driving consistency, performance, and accountability, • Design and implement a global Shared Services model, consolidating fragmented activities into a standardised and scalable structure, • Define and embed clear SLAs, KPIs, and governance frameworks, • Simplify and standardise processes across the employee lifecycle, • Identify and deploy automation and AI-driven solutions (e.g. workflow automation, case management optimisation, document processing, chatbots, knowledge assistants) to reduce manual effort and improve service delivery, • Leverage data and analytics to identify inefficiencies, predict demand, and improve operational decision-making, • Partner with IT and Digital teams to integrate AI and automation into core HR platforms (e.g. Oracle HCM and related tools), • Introduce disciplined process management (e.g. Lean, Six Sigma or similar), • Build a culture of continuous improvement, data integrity, and service excellence, • Build and lead a high-performing global team with a strong service mindset, • Lead teams through significant transformation, embedding new ways of working and accountability, • Develop AI and digital capability within the HR Operations team, ensuring teams can effectively use automation tools, data, and emerging technologies in day-to-day work, • Define and track KPIs across service delivery, efficiency, and customer satisfaction, • Provide clear, data-driven insights to HR and business leadership, • Ensure global compliance with labour laws, GDPR, and internal audit requirements, • Implement and maintain robust controls, including SOX-aligned processes, • A global Shared Services model successfully implemented and adopted, • Measurable reduction in cost to serve through automation and consolidation, • Significant improvement in service delivery (speed, accuracy, employee satisfaction), • Increased automation of core HR processes, reducing manual intervention and cycle times, • High adoption of digital HR tools and self-service capabilities, • HR Operations teams actively using AI tools and data insights to improve performance and decision-making, • Consistent, scalable, and compliant processes across all regions, • Continuous improvement of Oracle HCM and related platforms to enhance user experience Qualifications What you’ll bring • 10+ years of progressive HR Operations leadership, including global scope, • Proven track record delivering HR transformation and Shared Services / GBS models, • Experience leading automation, digital transformation, and process improvement at scale, • Strong operator with the ability to move from strategy to execution, • Practical experience applying AI and automation to improve HR operations (e.g. workflows, chatbots, document processing, analytics), • Experience embedding digital and AI capability within operational teams, not just implementing tools centrally, • Data-driven, with a focus on measurable outcomes and service improvement, • Commercial mindset, balancing efficiency, cost, and employee experience Additional Information Discover some of the global benefits that empower our people to become the best version of themselves:

⚡ Senior Product Manager – MarTech 📍 London (Hybrid, 1–2 days per week) 💰 £85,000 – £100,000 + up to 15% bonus + great benefits 📄 Permanent OR 6 month contract option £400-£475 p/day Outside IR35 I’m partnered with a well-established, customer-focused organisation undergoing a major digital and product transformation. They operate across multiple consumer service categories and are investing heavily in improving how they engage and communicate with their customers. The business has a complex, MarTech and communications ecosystem spanning CRM, email, SMS, in-app, and direct mail. They need someone to rationalise the tech, reduce complexity, unlock self-serve for internal marketing teams, and move toward a unified, automated communications strategy. This is a high-visibility role sitting within the Customer Experience pillar, with genuine scope to make a lasting commercial impact. The Role You'll take full ownership of the customer communications tech stack, auditing what exists, identifying what needs to go, and building a roadmap toward a leaner, smarter, more automated ecosystem. A key early win will be enabling in-app notifications to drive the right customer behaviours, so someone who can hit the ground running on that will stand out. This role suits someone who has been here before, you've inherited a messy MarTech stack, made sense of it, and left it in a significantly better place. What You’ll Be Doing • Leading the evolution of a complex communications and Martech ecosystem, • Simplifying integrations across a multi-layered API landscape, • Driving cost efficiency and performance improvements across channels, • Enabling self-serve campaign capabilities for marketing teams, • Defining and delivering a more unified, cross-channel communications strategy, • Implementing more intelligent, automated customer engagement journeys, • Identifying quick wins to improve engagement, particularly within digital channels, • Working closely with Data Science to move toward more intelligent, triggered customer journeys What They’re Looking For • A Senior PM who has experience owning and evolving marketing technology or customer engagement platform in a B2C environment - ideally subscription or multi-service business, • Someone who has navigated and simplified a complex, over-engineered communications ecosystem before, • A hands-on operator who can come in, assess quickly, and start delivering, • Strong product thinking with the ability to balance technical and commercial outcomes, • Experience working closely with marketing and engineering teams in a product-led environment, • Comfortable operating in cross-functional, agile teams, • Experience in utilities, telco, or financial services is helpful but not required If you're passionate about transforming customer communications through technology, please get in touch to discuss this opportunity further or hit apply. Sound like you? 📧

About DCD The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world. Our web traffic is over 15,000,000 each year and we engage an active database of 300,000+ professionals across the digital infrastructure ecosystem. We help organisations who want to influence this market build highly targeted, underwritten, multichannel marketing campaigns that are aligned to modern B2B tech-buyer journeys. They deliver attributable pipeline and revenue impact that our sales intelligence platform reports in real-time. About DCD>Connect DCD>Connect is DCD’s live event series with events in London, New York, Bali, Dubai, India and Virginia, plus Madrid, Cancun and Sao Paulo. This portfolio of events is set to generate over £16 million revenue in 2025. DCD>Connect events bring together the most senior level decision makers from across the region's data center design and construction supply chain, for 2 days of debates, workshops, panels, interviews, demos and 1-2-1 introductions to support technology and partner discovery and day-to-day best-practice. In addition to our industry-leading content, we host a variety of networking and relationship building opportunities, so that buyers can connect with the industry's tech innovators in a 5-star setting, (think exclusive hosted lunches, networking cafes, open bars and wine-tasting experiences, industry nights) to reinforce existing relationships and build new ones. As DCD deliver industry-leading events which attract considerable sponsorship revenue, we therefore work to design commercial, content-rich conferences and networking experiences whose content, format and quality is such that: • Attendees take away cutting-edge, insightful regional content from key industry thought leaders, • Sponsors gain access to large, senior and diverse audiences of qualified buyers and purchase influencers, offering a solid, measurable return on investment for our customers, • Sponsors have a platform to set out their thought leadership credential and thereby influence the purchase decisions of prospective customers, • DCD stands out from the competition and creates events which are so compelling that delegates and sponsors come to regard them as truly essential About the opportunity: Reporting to the Event Operations Manager, the Event Operations Executive is a hands-on role supporting the planning, coordination, and delivery of DCD’s live events across LATAM, with a strong focus on sponsor care and support. The role is responsible for managing sponsor operations and event logistics, delivering a high-quality sponsorship experience before, during, and after each event. Working closely with sponsors, Event Managers, and the wider operations team, the Event Operations Executive manages sponsor communications, registrations, and deliverables, ensuring sponsors clearly understand event requirements, timelines, and deadlines. The role plays a key part in optimising sponsor ROI by delivering excellent customer service and ensuring a seamless, well-organised event experience. The role also provides administrative and operational support across the full event lifecycle. Through active involvement in event preparation and onsite execution, the Event Operations Executive contributes directly to the smooth running and successful delivery of DCD events. Key responsibilities • Support the Event Operations Manager in the planning, coordination, and onsite delivery of DCD events across the portfolio, acting as a senior operational lead for defined workstreams, • Take ownership of assigned operational areas, ensuring delivery against agreed timelines, budgets, quality standards, and sponsor expectations, • Own specific operational budgets, tracking spend and reporting into the overall event operations budget, • Build, negotiate with, and maintain strong working relationships with suppliers and contractors, including logistics, furniture, catering, signage, AV, venues, and temporary staffing partners, • Oversee event logistics end-to-end, from pre-show planning and supplier coordination through onsite delivery and post-event breakdown, • Lead the full signage and branding process (print and digital), including timelines, artwork submission, signage schedules, mapping, approvals, and supplier coordination, • Deliver networking events, sponsored functions, and senior-level hospitality (including VIP receptions and hosted dinners) from initial brief through to onsite execution, • Coordinate floor plan development, including redraws, updates, venue approvals, and liaison with general contractors, suppliers, and exhibitors, • Work closely with sales, marketing, and Event Operations Executives to track sponsorship inventory, support sponsor journeys, and coordinate partner communications and deliverables, • Prepare, maintain, and distribute key event documentation, including sponsor manuals, venue documents, onsite briefings, staff schedules, daily diaries, exhibitor lists, floor plans, and operational packs, • Support inbox management and respond to operational queries from sponsors, exhibitors, suppliers, and internal stakeholders, • Provide operational administration, including raising purchase orders, arranging meetings, preparing agendas and minutes, coordinating equipment transport, managing pre-show mailings, and maintaining accurate event files and archives, • Source, order, and oversee onsite services and resources, including AV, office equipment, catering, staff supplies, and operational stock, • Coordinate and supervise temporary staff both pre-event and onsite, including schedules, briefings, and delivery, • Run the onsite organisers’ office, acting as a senior onsite escalation point and supporting smooth day-to-day event delivery, • Identify risks, issues, and opportunities for improvement, completing post-event reporting to capture learnings and support continuous improvement, • Provide operational support across the wider DCD event portfolio and undertake ad hoc duties in line with business needs What you will bring: Skills, Experience & Attributes • Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 1–2 years in a similar role), • Strong organisational, administrative, and prioritisation skills, with excellent attention to detail, • Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events, • Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise, • Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach, • Confident team player, comfortable working across departments and with senior internal and external stakeholders, • Self-motivated, accountable, and able to work independently while contributing positively to team delivery, • Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings, • Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods Special Requirements • Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Bali, Dubai, India, and the United States, • Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones, • Attendance at events is a mandatory requirement due to the onsite nature of the role Our Values: At DCD, our values define how we work together and make decisions. They shape how we support one another and interact with our customers every day. We live by the I ACT values - because how we show up matters. Impact We take accountability for our actions and their effect on others and the business. We embrace a growth mindset, seek feedback, and strive for continuous improvement. Authenticity We act with integrity, respect, and honesty. We communicate openly and align our actions with our values, even in challenging situations. Commitment We’re customer-focused, proactive, and passionate about what we do. We take initiative, go beyond expectations, and demonstrate resilience and perseverance in the face of challenges. Togetherness We value meritocracy and inclusivity, ensuring every voice is heard. We collaborate freely, share knowledge, and work towards common goals, recognising the greater impact we can have as a team. Our values reflect our identity as a company and what we stand for. What we offer: • Hybrid working scheme, • 25 days holiday entitlement, long service leave, and a celebration day off, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave options, • Flexible Friday finishes during the summer, • Fresh fruit and snacks in the office, • Cycle to work scheme, • Regular socials and celebrations, • Opportunity for worldwide travel, • Wellness allowance, • Recognition rewards Equal opportunity employer: We are proud to be an equal opportunity employer and we encourage applications from everyone. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.

Southwark Reception and Visitor Coordinator (Administrator & Customer Services) Contract: 2months Location: Southwark, SE12 1AL. Responsible for the smooth running of a busy reception desk and visitor centre at the flagship Southwark Integrated Waste Management Facility. Providing courteous and professional service to visitors and staff. Assists the Support services Team Leader to provide internal communications support and event coordination for the contract as required. Responsibilities People • Compliance with all Health and Safety policies and procedures, • Manage all site visits and meeting bookings, including allocation of meeting rooms for colleagues and organising catering as required, • Setting up and looking after the tour equipment and PPE, • Manage all deliveries to site, including receiving and directing deliveries to the correct team, • Act as Fire Warden and First Aider for the Reception Area, • Assist Support Services Team Leader provide internal communication and staff engagement activities for the contract as required, • Build effective working relationships with colleagues across Veolia as required to meet demands of role Customers • Act as first point of contact for all visitors, including wider Veolia staff, corporate clients, council and government bodies, and school groups, ensuring they are welcomed, inducted and find where they need to be., • Management of enquiries via the Southwark Reception Inbox., • Deliver staff activities planned for the contract as directed by Support Services Team Leader, • Provide site tours for visitors, • Provide cover and support for the activities of the Support Team as directed by Support Manager Sustainability • Compliance with all Veolia policies and procedures, • Provision of Site Inductions for all visitors and contractors, ensuring inductions are refreshed as necessary Skills • Business Acumen -Fundamental, • Financial Management -Fundamental, • Relationship Management -Fundamental, • Effective Communication - Proficient, • Time Management - Proficient, • Informed Decision Making - Fundamental, • Continuous Improvement - -Fundamental, • Project Management -Fundamental, • IT Proficiency - Fundamental Behaviour • Respect, • Customer focus, • Innovation, • Community Spirit, • Responsibility Experience Essential: • Good communication and interpersonal skills (remaining calm, polite and courteous), • Strong time management and organisational skills, • Excellent standard of written and spoken English, • General switchboard experience or dealing with people on the phone Desirable: • Basic receptionist experience in a corporate professional environment, • An interest in recycling and preserving our environment and natural resources, • Any experience working with children, • Any events organisation experience, • Purchase order systems experience Qualifications Essential: GCSE (or equiv.) English and Maths Desirable: Basic Fire warden or first aid qualifications (training will be provided) For more info contact me on +44 161 527 9461 or

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Mid Level UX/UI Designer Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Service design? We have a great opportunity for you – Mid level UX/UI Designer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Mid-Level UX/UI Designer, you will play a key role in shaping intuitive, accessible, and visually refined digital experiences within the Pensions and Finance domain. You will contribute to end-to-end design delivery across complex customer journeys, working closely with multidisciplinary teams and clients. This role offers exposure to large-scale transformation programmes, modern design systems, and innovative technologies, while allowing you to influence outcomes through research-led, user-centred design. Your responsibilities: • Design high-quality user interfaces with a strong focus on consistency, usability, and visual excellence, • Apply accessibility considerations throughout the design process, ensuring compliance with recognised standards and best practices, • Work confidently in Figma using structured approaches, including components, variants, auto layout, and design systems, • Create UX artefacts such as journey maps, service blueprints, wireframes, and interactive prototypes, • Design responsive experiences for both desktop-first and mobile-first portals, • Contribute to the development and maintenance of scalable design systems and component libraries, • Prepare and deliver clear, compelling design presentations to clients and stakeholders, • Facilitate design workshops and collaborative sessions with multidisciplinary teams Essential skills/knowledge/experience: • Strong UI design capability supported by a solid understanding of UX principles, • Proven experience applying accessibility requirements in digital design, • Excellent proficiency in Figma, including components, variants, auto layout, and structured design workflows, • Experience creating journey maps, service blueprints, and other UX documentation, • Strong understanding of responsive design across desktop and mobile platforms, • Good working knowledge of Adobe Creative Suite, • Confidence presenting design work and rationale to clients and senior stakeholders, • Experience collaborating within fast-paced, cross-functional teams, • Ability to take ownership of work and manage priorities effectively Desirable skills/knowledge/experience: • Experience or strong interest in the Pensions and/or Financial Services industry, • Familiarity with WCAG accessibility standards, • Experience working within large enterprise or consultancy environments TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process (optional) • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Job Title: Product Business Analyst Department: Product Location: Hybrid (split between Kingston Upon Thames office and home-working) Country: UK Level: Individual Contributor Reports to: VP Product Contract Type: Permanent / Full-time Contracted Hours/Days: 37.5 hours / 5 days per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The purpose of the Product Business Analyst role is to strengthen the Product function by translating customer needs, product strategy, and technical requirements into clear, testable documentation for software, firmware, and QA teams. The role ensures that product behaviour, workflows, and requirements are well understood across teams, supporting consistent delivery and helping maintain high product quality. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Requirements & User Stories (Software & Firmware) • Ensure backlog items are well‑defined, prioritisation‑ready, aligned to product goals and meet agreed definitions of readiness before entering development., • Break down high‑level product initiatives into epics, user stories, and clearly scoped deliverables., • Lead the creation of detailed user stories and acceptance criteria for software and camera firmware development., • Translate hardware PRDs and system constraints into supporting software and firmware requirements., • Define functional and non‑functional requirements, including edge cases and error handling. Development & Testing Collaboration • Work closely with Software Development and QA teams to clarify requirements and resolve questions., • Support test planning by ensuring acceptance criteria are clear, complete, and testable., • Assist with defect triage by documenting expected behaviour and reproduction steps. Product Documentation • Document existing (“as‑is”) and future (“to‑be”) product behaviour., • Produce workflow diagrams, state flows, and interface descriptions to support development and testing., • Act as a central point of reference for product behaviour and feature definitions., • Help draft release notes ensuring they accurately reflects delivered functionality and known limitations., • Maintain clear records of behavioural changes across product versions. Customer Feedback & Service Delivery Interface • Support the collection and analysis of customer feedback and customer experience insights for incorporation into structured requirements., • Work with Service Delivery to triage support issues and log defects requiring development. Team Relationships • Work under the direction of the VP Product, supporting product strategy and delivery., • Collaborate closely with Software Development and Testing teams., • Interface with Sales Engineering to understand customer usage patterns and feedback., • Support cross‑functional alignment by ensuring shared understanding of product behaviour. Health and Safety • Comply with all company Health & Safety policies and procedures., • Support product safety activities through accurate documentation and requirement definition where applicable. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 3–5 years’ experience as a Business Analyst or Product/Technical BA within a SaaS or technology-led environment, • Demonstrable experience writing high-quality user stories and acceptance criteria for software delivery teams, • Proven ability to translate high-level product strategy into detailed, structured requirements, • Experience working in Agile/Scrum environments with cross-functional engineering and QA teams, • Experience documenting both functional and non-functional requirements, • Strong ability to break down complex problems into clear, structured deliverables, • Comfortable working across Product, Engineering, QA, Sales Engineering and Service Delivery, • Able to manage upwards effectively by providing clarity, progress updates and structured recommendations, • Works effectively with developers and testers to ensure shared understanding, • Strong communication and interpersonal skills, with the ability to build effective working relationships., • Demonstrates a growth mindset, with adaptability, curiosity and a commitment to continuous improvement., • Strong emotional intelligence, including self-awareness, empathy and sound judgement. Desirable • Bachelor’s degree in Business, Computer Science, Information Systems or related discipline, • Experience working with hardware-software integrated products, • Familiarity with compliance-driven or regulated environments, • Experience using tools such as Azure DevOps, • Exposure to firmware or embedded systems environments Key Metrics for Success The key metrics to be successful in this role are: 1. Requirements Quality & Readiness • % of backlog items meeting agreed Definition of Ready before entering development, • Reduction in requirement-related rework or clarification during sprint execution, • Low incidence of requirement-related defects post-release 2. Delivery Effectiveness • Stories delivered within sprint without requirement-driven blockers, • Acceptance criteria consistently testable and aligned with QA outcomes, • Clear documentation available ahead of development start 3. Cross-Functional Alignment • Positive feedback from Engineering and QA on clarity and completeness of requirements, • Reduced ambiguity and fewer clarification cycles during development, • Strong working relationships across Product, Engineering and Service Delivery 4. Product & Customer Impact • Structured incorporation of customer feedback into documented requirements, • Improved traceability between customer need, requirement and delivered feature, • Accurate release notes reflecting delivered functionality 5. Continuous Improvement • Ongoing refinement of documentation standards and templates, • Contribution to improved Product processes and backlog hygiene, • Maintenance of clear records of behavioural changes across product versions