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IT Service Desk & Workplace Team Lead. Lead the day-to-day running of the IT Service Desk. IT Service Desk & Workplace Team Lead.

With modern offices across the North East , flexibility, and a culture built on trust and inclusion, this is a fantastic opportunity to build your IT career in an organisation that genuinely cares about its people and the communities it serves. Are you a IT Service Desk professional who is Intereste

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure

A leading recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. This full-time permanent role involves providing first point of contact technical support to staff and students, managing small IT projects, and maintaining IT equipment. This r

This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development. A business management firm based in the Greater London area is looking for a Junior Service Desk Analyst to provide first line technical support. Opp

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Management or

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery. This posi

A healthcare organization is seeking a Service Desk Analyst to join their IT team in the United Kingdom. Strong experience in IT support, particularly within the NHS digital solutions and Microsoft platform, is essential. This role demands exceptional customer service skills and the ability to provi

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Excellent written and verbal

A technology and cybersecurity firm in the UK is looking for a 1st Line Service Desk Engineer. In this role, you will deliver excellent customer service, manage IT queries, and resolve issues for clients. Benefits include hybrid working, 25 days leave, and continuous learning opportunities.

A leading automotive retailer based in Sunderland seeks a Service Desk Analyst to provide quality technical support and exceptional customer service to colleagues. You will be responsible for troubleshooting a variety of issues, maintaining accurate information in the IT Service Management system, a

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

You will help maintain IT documentation, deliver high-quality service, and collaborate with global IT teams to enhance support processes. Candidates should have a strong background in customer service and technical troubleshooting, ideally within a healthcare context. In this role, you’ll provide

A leading mobile industry association in Greater London seeks a Service Desk Analyst. The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. As part of a global team, you'll manage firs

A well-respected educational institution in Cambridgeshire seeks a Service Desk Engineer to join their supportive IT team. The role involves providing high-quality IT support across multiple sites, acting as the first point of contact for technical issues. The institution offers a modern IT environm

A financial services firm in Greater London is seeking a Junior Service Desk Analyst to provide first-line technical support. Ideal candidates will have foundational IT knowledge and possess strong communication skills, with a desire to learn and develop their technical expertise in a fast-paced env

The college promotes equality and diversity within a welcoming community, with benefits including generous holidays and professional development opportunities. A leading sixth form college in the UK is looking for an IT Service Desk Analyst Apprentice to provide first-line technical support and assi

A managed services provider in the UK seeks an IT Service Desk professional. Responsibilities include performing backup checks, monitoring alerts, and maintaining customer interactions. The role requires a focus on customer service and the ability to work under pressure.

This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. A leading recruitment firm seeks an experienced Desktop Support Engin

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

A leading IT service provider in the United Kingdom is seeking a Senior Service Desk Engineer to ensure timely resolutions of support requests and maintain exceptional client satisfaction. Strong technical knowledge and customer service skills are essential, and the position offers a full-time commi

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. We are seeking a Junior IT Service Desk Trainee to join our London office. The Wren Insurance Association Limited (Wren), an insurance mutual that p

A leading engineering services company in the UK is seeking an IT Support Engineer to join their Maritime Digital Delivery Service in Portsmouth. The work is predominantly onsite, with potential for remote flexibility depending on workload. A full UK driving licence is mandatory, and experience with

The position requires onsite work at the London office, offering a professional and collaborative environment with competitive benefits. The role focuses on managing IT incidents, providing exceptional technical support, and facilitating internal and external events with AV technology. Candidates sh

The IT Service Desk Engineer provides 1st and 2nd support across our fashion retail operations covering HQ, stores, eCommerce, and distribution centers. Assist with store openings/moves/upgrades, cabling basics, hardware swaps, and on‑site vendor coordination. However, if we think that your skills

The role requires solid IT support experience, excellent communication skills, and the ability to work effectively within a team. A global telecommunications association in London is seeking a Service Desk Analyst. You will deliver first-line support using ServiceNow and handle IT issues for interna

A forward-thinking IT services provider is seeking a University Placement Year - Service Desk Analyst starting Summer 2026. This role will immerse you in a dynamic service desk environment where you'll support IT operations and contribute to customer satisfaction. You'll gain valuable skills that ca

A technology firm in the United Kingdom is seeking an IT Client Service Desk Analyst to provide exceptional support to clients. The successful candidate will act as the first point of contact for client IT support, log and resolve incidents in ServiceNow, and offer guidance on technical issues. Stro

A diverse business community in Greater London is seeking a motivated Service Desk Analyst to provide IT support as the first point of contact. This position offers robust growth opportunities within a team-oriented environment. Candidates should have 1-2 years of experience, strong customer service

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

Familiarity with ITSM tools (ServiceNow, Freshservice, etc. IT support or service desk role. Assist with IT projects, rollouts, and system improvements.

Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. This role involves contributing to service improvement initiatives and m

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding o

To act as ambassadors for the Information Services department communicating effectively and clearly; in a polite and courteous manner, providing an excellent ‘front of house’ function for the department, always dealing with sensitive or confidential information appropriately. Act in an advisory

Excellent growth opportunities: As part of our team, you will have access to a wealth of career advancement opportunities within both the IT service desk team and the broader company. We are seeking a highly motivated and customer-centric individual to join our dynamic team as a 1st Line IT Service

A technology solutions provider is looking for an experienced IT Service Desk Engineer. The successful candidate must have solid experience in IT support, knowledge of Windows OS, Microsoft 365, and a valid Driving Licence for client site visits. Regular on-site visits to clients are required, ensur

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service. The position offers generous time off, opportunities for continuou

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst. As an IT Support Engineer / 1st Line Technical Supp

You will deliver high-quality customer and technical support, maintain IT documentation, and collaborate with global IT teams. A leading reproductive health organization based in London seeks an IT Support professional for a full-time role on a 12-month fixed-term contract.

Join a dedicated law enforcement organization committed to protecting people and keeping communities safe by preventing crime, responding to incidents, investigating offences, engaging with local residents, and working collaboratively with partners to build trust, reduce harm, and ensure fairness an

A leading law firm in Greater London is seeking a motivated Service Desk Analyst to provide IT support to colleagues. Candidates should have prior Service Desk experience, strong customer service skills, and a keen interest in technology. The firm promotes flexible and hybrid working, ensuring a sup

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team. Competitive salary offered at £25,000 annually, with additional benefits including a holiday allowance and company pension. This entry-level position involves providing O365 suppor

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.