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Location: Kensington High Street, London Hours: Full-time, 8-10 hours per day, 5 days a week Pay: £20-£25 per hour (depending on experience & skill) Job Description: We are looking for an experienced French Polisher to join our team on a prestigious luxury new-build development in Kensington High Street. This role requires a highly skilled professional with expertise in polishing, restoring, and finishing high-end wood surfaces to the highest standards. Key Responsibilities: • French polishing, staining, and refinishing high-end woodwork, including doors, panels, cabinetry, and bespoke joinery. • Repairing and restoring damaged or aged wood to maintain a flawless luxury finish. • Working with high-quality materials such as walnut, oak, mahogany, and bespoke veneers. • Using traditional hand techniques as well as modern spraying and lacquering methods. • Ensuring all work meets the high standards expected in luxury residential and commercial developments. • Collaborating with site managers and other trades to ensure smooth project completion. Requirements: • Minimum 5 years of experience as a French Polisher in high-end residential or commercial projects. • Strong understanding of wood types, stains, and finishing techniques. • Excellent eye for detail and ability to deliver flawless, mirror-like finishes. • Ability to work full-time (10 hours per day, 5 days a week). • Reliability, professionalism, and commitment to maintaining a tidy work environment. This is a fantastic opportunity to work on a prestigious project in one of London’s most exclusive areas. If you take pride in your craftsmanship and want to be part of a top-tier team, we’d love to hear from you.
Wine Waiter/Waitress – 4 days per week Minimum Salary from £27,200 + Plus tips 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. 5 Hertford Street is currently recruiting for a Wine Waiter/Waitress to join our team in the Nightclub Restaurant - Loulou's. The company benefits our Wine Waiter/Waitress will receive are: - 33 days holiday per year on a pro rata basis (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Wine Waiter/Waitress are: - Ensuring a fast and efficient service is provided to members and their guests. - Table service to members and their guests The Experience & Qualifications required as Wine Waiter/Waitress are: - Significant experience in a similar position is essential - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - Please note the working hours for this role are on four days basis, Wednesday to Saturday, only straight evening shifts. If you feel that you have the experience and skills to join us as Wine Waiter/Waitress at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter
High-Paying Spa Therapist Position Join Our Team in London (Vauxhall) Competitive Salary & Benefits Salary: 2,500 - 4,500 (base + commission, negotiable based on skills and experience) Attractive benefits and career growth opportunities Working Hours: 10:00am-20:00am 12:00pm-22:00pm (Shift rotation) Job Responsibilities Provide professional aromatherapy, spa treatments, and wellness services according to company standards Advise clients on suitable treatment plans and wellness programs Continuously improve skills and techniques to ensure a high level of service, including precision, flow, and client comfort Requirements Age: 22-40 years old Height: 1.60m or above Passionate about wellness, responsible, and eager to grow Experienced in aromatherapy, spa body treatments, and wellness massage Prior experience in luxury hotel spas is a plus Strong communication skills and excellent customer service Location: Vauxhall, London If you are looking for a high-paying and rewarding career in the spa and wellness industry, we would love to hear from you. How to Apply: Send your CV me
Chef De Rang - 4 days per week Minimum Salary from £28,000 + Plus tips 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. 5 Hertford Street is currently recruiting for a Chef de Rang to join our team in the Nightclub Restaurant - Loulou's. The company benefits our Chef De Rang will receive are: - 33 days holiday per year on a pro rata basis (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Chef de Rang are: - Preparing the restaurant mise-en-place for the various shifts - Present and serve food to the guests with proper sequence and timing, mentioning the name of the dish to the client and explain some of the dishes when requested to do so The Experience & Qualifications required as Chef de Rang are: - Significant experience in a similar position is essential - Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working Hours: - Please note the working hours for this role are on four days basis, Wednesday to Saturday, only straight evening shifts. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Chef de Rang at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter
About Us: We are a high-end salon offering a range of services, including nails, beauty, hair, and a luxurious Turkish hammam experience. Our team is dedicated to providing exceptional service, and we are looking for a professional and friendly receptionist to be the first point of contact for our clients. Job Responsibilities: - Greet and welcome clients with a warm and professional manner. -Answer phone calls, WhatsApp messages, and emails promptly. -Book and manage client appointments using our simple and easy-to-use booking system. -Provide accurate information about our nail, beauty, hair, and hammam services (full training will be provided). -Handle client inquiries and assist with any rescheduling or cancellations. -Maintain a tidy and organised reception area. -Process payments and manage basic administrative tasks. -Communicate efficiently with the salon team to ensure smooth daily operations. Requirements: -Fluent in English (spoken and written). -Russian/Ukrainian and/or Arabic language skills are a big plus. -Excellent communication and customer service skills. -Friendly, professional, and well-presented. -Basic computer skills – ability to quickly learn and use our booking system. -Ability to multitask and stay organised in a busy salon environment. -Previous experience in a receptionist or customer service role is preferred but not required. What We Offer: -Full training on our services and booking system. -A supportive and friendly work environment. -Competitive salary. -Staff discounts on salon services. -Opportunities for growth within the business. If you think you would be a great fit for this role, we’d love to hear from you!
Chef de Partie - La Loma La Loma, is a vibrant and colourful restaurant located within the upper floor of Oswald’s, Mayfair. The restaurant offers members South American inspired cuisine, using authentic and fresh ingredients. La Loma is currently recruiting for a Chef de Partie to join the brigade. The company benefits our Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals on duty - Free English Classes The responsibilities of the Chef de Partie are : - Preparation of all food items on the restaurant menu during service - Lunch & Dinner mise-en-place The Experience & Qualifications required as Chef de Partie are: - Previous experience in a similar position is essential. - Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working hours: - This outlet offers the additional benefit of a set rota Tuesday - Saturday, evenings only. - Sunday and Monday always off. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Chef de Partie at Oswald’s then apply by forwarding your up to date CV to the link below.
Demi Chef de Partie - Upper Floor Kitchen 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Demi Chef de Partie to join the brigade in the Upper Floor Kitchen. The company benefits our Demi Chef de Partie receives are: - 33 days holiday per year (including bank holidays - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty - Free English Classes The responsibilities of the Demi Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Lunch & Dinner mise-en-place The Experience & Qualifications required as Chef de Partie are: - Previous experience in a similar position is essential. - Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working Hours: - The working hours for this role are evening shifts only - 2/3pm starts - 7 shifts a week The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Demi Chef de Partie at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a Demi Chef de Partie to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them to music being the beating heart of our experience, we are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: - Competitive salaries - Global career progression with opportunities for high performers to experience new openings—Europe, USA, Middle East, and many more to come! - Opportunity to expand your skills with the support of experience management - Internal training and succession plans for rapid promotion. - Education rewards - Access Perkbox and enjoy a range of discounts and offers across well-known brands. - 24/7 confidential support helpline - Superb quarterly bonus schemes - Refer a friend bonuses - Staff meals (2 x per day) - Shoes & uniforms are provided, or Management annual tailored suit allowance (role specific) - Flexible working scheme & 28 days of holiday per year - Staff & family member dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Demi Chef de Partie? As our Demi Chef de Partie, you will recognise that Amazónico's world-class service is due to the exceptional quality of our staff. We carefully pick our workers to ensure they have the necessary abilities and attention to detail to match our brand's expectations and objectives. Your responsibilities at Amazónico will require you to be responsible, truthful, work effectively in a team, demonstrate initiative, and remain adaptable. You will be adequately compensated for your abilities and experience. We continue to attract the best because of our excellent benefits and possibilities for professional and personal development. Previous experience in high-volume luxury hospitality background would be preferable. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Demi Chef de Partie!
Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Cleaner to join our Housekeeping Team. The company benefits our Cleaner will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Cleaner are: - Cleaning all areas of the club front of house and ensuring that these areas are kept immaculate at all times. - Providing porter assistance to the housekeeping team, including the moving of materials and equipment throughout the club. - Initiative and the ability to work without supervision, but as part of a team The Experience & Qualifications required of our Cleaner are: - Previous experience in a similar position in a 5* hotel or luxury establishment - Significant experience as a Porter or Housekeeper - Professional and discreet interaction with members and guests is essential The working hours: - 42.5 hours a week on a rota basis - Evening shifts with times varying between: 2pm-10pm/5pm-1am The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Cleaner at 5 Hertford Street then apply by forwarding your up to date CV together with a cover letter.
Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a Chef de Partie to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them to music being the beating heart of our experience, we are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: - Competitive salaries - Global career progression with opportunities for high performers to experience new openings—Europe, USA, Middle East, and many more to come! - Opportunity to expand your skills with the support of experience management - Internal training and succession plans for rapid promotion. - Education rewards - Access Perkbox and enjoy a range of discounts and offers across well-known brands. - 24/7 confidential support helpline - Superb quarterly bonus schemes - Refer a friend bonuses - Staff meals (2 x per day) - Shoes & uniforms are provided, or Management annual tailored suit allowance (role specific) - Flexible working scheme & 28 days of holiday per year - Staff & family member dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Chef de Partie? As our Chef de Partie, you will recognise that Amazónico's world-class service is due to the exceptional quality of our staff. We carefully pick our workers to ensure they have the necessary abilities and attention to detail to match our brand's expectations and objectives. Your responsibilities at Amazónico will require you to be responsible, truthful, work effectively in a team, demonstrate initiative, and remain adaptable. You will be adequately compensated for your abilities and experience. We continue to attract the best because of our excellent benefits and possibilities for professional and personal development. It would be essential to have previous experience in a high volume environment. Previous experience in high-volume luxury hospitality background would be preferable. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Chef de Partie!
Chef de Partie - Upper Floor Kitchen 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Chef de Partie to join the brigade in the Upper Floor Kitchen. The company benefits our Chef de Partie receives are: - 33 days holiday per year (including bank holidays - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty - Free English Classes The responsibilities of the Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Breakfast, Lunch & Dinner mise-en-place The Experience & Qualifications required as Chef de Partie are: - Previous experience in a similar position is essential. - Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working Hours: - The working hours for this role are evening shifts only - 2/3pm starts - 7 shifts a week The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Chef de Partie at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for an Assistant Restaurant Manager to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them to music being the beating heart of our experience, we are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: - Competitive salaries - Global career progression with opportunities for high performers to experience new openings—Europe, USA, Middle East, and many more to come! - Opportunity to expand your skills with the support of experience management - Internal training and succession plans for rapid promotion. - Education rewards - Access Perkbox and enjoy a range of discounts and offers across well-known brands. - 24/7 confidential support helpline - Superb bonus schemes - Refer a friend bonuses - Staff meals (2 x per day) - Shoes & uniforms are provided, or Management annual tailored suit allowance (role specific) - Flexible working scheme & 28 days of holiday per year - Staff & family member dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as an Assistant Restaurant Manager? As our Assistant Restaurant Manager, you will recognise that Amazónico's world-class service is due to the exceptional quality of our staff. We carefully pick our workers to ensure they have the necessary abilities and attention to detail to match our brand's expectations and objectives. Your responsibilities at Amazónico will require you to be responsible, truthful, work effectively in a team, demonstrate initiative, and remain adaptable. You will be adequately compensated for your abilities and experience. We continue to attract the best because of our excellent benefits and possibilities for professional and personal development. It would be essential to have previous experience in a high volume environment. Previous experience in high-volume luxury hospitality background would be preferable. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as an Assistant Restaurant Manager!
COYA is a luxury lifestyle group with two venues in London; Mayfair and City and global venues across Dubai, Abu Dhabi, Monaco, Paris, Barcelona and Marbella. Born from the spirit of adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings. The group has won countless awards, including ‘Restaurant of the Year’ at the London Lifestyle Awards 2017 and is best known for its lively atmosphere. Our teams are like family and once you are part of the family, we will want the best for you and will provide you with the opportunity to grow and develop. We thrive on our team members being the best they can and working to their full potential. An amazing opportunity is now available as we are looking for a passionate, hardworking and dedicated Waiter or Waitress to join the COYA family. COYA offers: • Enhanced holiday package; 32 days holiday that include service charge • Long service award • Opportunities to travel and work around the world with COYA • Endless opportunities to grow and develop. We really believe in promoting from within. • Employee Referral Program • Global Dining Discounts with COYA and sister venues • Family meals twice a day • Generous gift when you become a parent The ideal Waiter or Waitress candidate: • Minimum of 1 year experience in a similar role in a luxury lifestyle venue • Impeccable service standards with eye for detail • Immaculately presented, attentive and naturally guest focussed • Excellent communication skills • Strong people skills • Ability to build strong relationships with at all levels and with guests • A passion for hospitality and customer service • Ambitions and with a desire to learn and progress • An excellent team player If this role sounds like you and you want to be a part of our incredible team, please apply and be prepared to tell us why you are perfect for the position.
Hiring Skilled Massage Therapists Luxury Spa in Knightsbridge, London Are you a passionate and professional massage therapist looking for a great opportunity in a high-end location? Our luxury wellness spa in Knightsbridge is looking for talented therapists to join our team!
We are a premier dining and nightlife destination, offering a unique blend of culinary excellence, private dining, exclusive events, a vibrant bar and lounge area, and an unforgettable dining experience. Combining classic and stylish dining with a fashionable flair, we provide our discerning customers with an exceptional atmosphere where they can indulge in luxury and sophistication. We are now seeking an experienced Bar & Operations Manager to take full ownership of the venue’s operations, ensuring flawless execution of service, high-profile events, and an extraordinary guest experience. Role Overview: As Bar & Operations Manager, you will oversee the entire operation of the venue, ensuring that our high standards are upheld across service, hospitality, events, and financial performance. You will play a pivotal role in maintaining our reputation as a leading late-night, high-end establishment, known for its exceptional cocktails, luxury dining, and elite clientele. Key Responsibilities: Operational Leadership: Oversee all aspects of the bar, lounge, and private dining operations, ensuring a seamless and exceptional experience for guests. Culinary & Beverage Excellence: Work closely with the culinary and bar teams to maintain a refined menu of premium drinks and gourmet dining options. High-Profile Events & Private Dining: Plan and execute exclusive events and private dining experiences tailored to high-net-worth individuals, corporate clients, and VIPs. Revenue & Financial Performance: Manage budgets, control costs, drive revenue growth, and maximize profitability. Team Leadership & Training: Recruit, train, and develop a team of professionals who excel in luxury hospitality and five-star service. Stock & Supplier Management: Ensure high-quality sourcing, inventory control, and strong relationships with premium suppliers. Compliance & Security: Ensure full adherence to licensing laws, health & safety regulations, and venue security protocols. Branding & Marketing Support: Collaborate with marketing and PR teams to enhance the venue’s presence and maintain its reputation as a top-tier nightlife and dining destination. Requirements: Proven experience as a Bar Manager / Operations Manager in a high-end, late-night venue (West End, City clubs, or similar). Strong leadership, financial, and operational management skills. A deep understanding of luxury hospitality, fine dining, high-profile clientele, and exclusive events. Ability to work late-night shifts and thrive in a fast-paced environment. A well-established network within the nightlife, dining, and events industry is highly desirable. Why Join Us? Lead a prestigious venue known for culinary excellence, high-profile events, and a world-class guest experience. Competitive salary with performance-based bonuses. Be part of an elite hospitality brand that blends luxury dining, mixology, and entertainment. Work with industry-leading professionals in a high-energy, high-profile environment. If you have the experience, passion, and leadership skills to elevate our venue to new heights, we’d love to hear from you! Apply now with your CV and a cover letter detailing your relevant experience.
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our our We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service lovingly take care of the preparation of our breakfast buffet and set the tables for the next morning hold down the fort at night and look after the house and guests handle the end-of-day closing with care, ensuring everything runs smoothly and stays on track share your insider tips with our guests, pointing them to the best hotspots in the city We've been waiting for you, since you have/are: ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉 a true night owl, who enjoys working primarily at night and in shifts, while always keeping everything under control counting reliability, multitasking and your willingness to learn among your strengths empathetic with others and love sharing your enthusiasm with those around you a great sense of humour, enjoy working in a team, and love interacting with our guests speaking fluent English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work better together – at work, during team events or just because it’s Monday 😉 less work, same money – for us, full-time means 35 hours and every hour counts no more excuses – we support your sports program you’re always welcome – 50 % on our F&B no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews level up your game – Ruby takes you to the top innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here: src="https://www.youtube.com/embed/ohml_VeLnUE?list=PLs713mwmcE44RCCCNcEXppghILFowqc3z&index=22" width="850" height="478"> Department: Host/Hostess Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
Full time Grill (Mains) Chef at Italian restaurant Bocconcino Soho £2300 NET monthly Bocconcino Soho is a vibrant luxury Italian restaurant which is now looking for a full time permanent chef to work at the Mains/Grill section and who has strong previous experience cooking Italian dishes at fast paced luxury Italian restaurants. NO VISA SPONSORSHIP
Cubitt House are the operators of eight luxury pubs and restaurants situated in Zone 1 London. We pride ourselves on both the quality of our produce and service as well as our environments both for our teams and customers alike. We are looking for experienced and passionate Head Bartenders to join our sites across London, someone who will embody our values, our people and what we have to offer. We want you to be our Bar Managers of tomorrow as we look to grow and expand as a group. We are a group focused on people and progression. We put a lot of time an effort in creating an incredible menu for our guests but know its our people who create an incredible experience and long term brand. Why come work with us? - Up to 50% off dining in all our restaurants. - Free to use Perkbox- Including discounts on our favourite brands, yoga classes and access to counselling and well being support - Training and development - Supportive Maternity before and after your child is born - Inclusive work environment and support groups - Length of service rewards - Refer a friend rewards - Supplier Trips - Career Development, following in the footsteps of many of the Cubitt Family that are growing with us. - Company Socials, Family dinners, Quiz nights, 5 a side football etc. Who we are looking for? - Someone who is full time and flexible. No specific days off. - Cellar Management - Highly competent in Stock takes - Ability to train and develop your team to reach their full potential. - A positive attitude, looking to enjoy their work and enjoy the products we offer and the team they work with. - At least 2 years experience in a similar role. - Ambition, we will train, listen and support any team member at Cubitt House. What we need from you is a desire to grow with us. - Last but not least, a desire to deliver the best experience for our all guests within the group. - You will need to have or be getting a NI number and proof of their eligibility to work within the UK.
Company Description: Italian Luxury brand that specializes in high-end men's wear. Our brand is known for sophisticated class, immeasurable elegance, and impeccable fine detailing. We believe in the philosophy of "Evolving Tradition" and all our products are handcrafted and made to measure in Italy, ensuring exclusivity and uniqueness of our pieces produced with a single customer in mind. Role Description: As a Sales Assistant you will be responsible for: Providing a memorable service to all clients Maximizing sales and providing excellent customer and after-sales service Supporting the management team and representing the Company and its image at all times Updating the store ERP system on a daily basis Supporting the store manager in all requested activities Contributing and supporting the back of house operations and processes, e.g. stock control and inventories, store layout, windows layout Qualifications: Experience in the retail or hospitality Excellent interpersonal skills Confident in using IT tools (e.g. : ERP,Excel) Adaptability, natural curiosity and authenticity Sales orientated and ambitious Team player full of drive and optimism Willingness to learn and improve To apply, please send your CV.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Sales Executive – Timeshare Sales 25k basic OTE 70k Ready for a fresh start in an exciting industry? We are looking for ambitious individuals who are hungry to join a high-energy, successful timeshare sales team. This is your chance to step into a lucrative role and build a career in one of the most rewarding industries worldwide. This is your chance to take the next step in your professional career with a role with uncapped earning potential; the sky is your limit. Your Role: Contact warm leads to introduce luxury timeshare products. Building relationships and highlighting the benefits of shared ownership. Hit and exceed sales targets Join a dynamic team in a fast-paced, competitive environment. What we offer: · High earning potential-uncapped commission; your hard work is rewarded. · 25k basic-realistic OTE 70k · World class training-you will be set up for success. · Career development-clear pathways to leadership roles for top earners · Incentives including travel to international offices and events Requirements: · 18 months of direct sales experience (telesales or face-to-face) · Confidence, charisma, and excellent communication skills · Results-driven mindset with a hunger for success. · Willingness to relocate and embrace a new adventure. · Professional fluency in English (both written and verbal)
HEALTH CLUB / SPA CLEANING - NIGHT Cleaner About the Role: We are seeking a reliable and detail-oriented Night Cleaner to join the team at one of our client's renowned five-star hotels in Central London. The hotel is celebrated for its luxurious facilities and exceptional service. As a Night Cleaner, you will play a crucial role in maintaining the cleanliness and hygiene of the spa and health club, ensuring a pristine and welcoming environment for all guests. Key Responsibilities: Thoroughly clean and sanitise all areas of the spa and health club, including gym, swimming pool, treatment rooms, changing rooms, and relaxation spaces. Wipe down and disinfect surfaces, including gym equipment, furniture, mirrors, and floors. Empty and clean bins throughout the facility. Ensure the cleanliness and restocking of restrooms and showers. Maintain the spa pool, sauna, and steam rooms, ensuring they are clean and in line with health and safety standards. Report any maintenance or safety issues to the relevant team members. Properly use and store cleaning products and equipment, following safety guidelines. Work as part of a team to ensure a seamless guest experience. Adhere to the highest hygiene standards and hotel protocols at all times. Skills and Experience: Previous cleaning or housekeeping experience, ideally in a hotel or leisure facility. Strong attention to detail and a commitment to high standards of cleanliness. Knowledge of health and safety procedures, particularly in relation to cleaning and hygiene. Ability to work independently and manage time effectively. Good communication skills and the ability to interact professionally with colleagues. Flexibility to work night shifts and occasional weekends. Benefits: Competitive salary and benefits package. Opportunity to work with a prestigious client in the luxury hospitality sector. Discounts on hotel services, including spa and dining options. Ongoing training and development opportunities. A supportive and dynamic working environment.
Kitchen Porter 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Kitchen Porter to join back of house team. The company benefits our Kitchen Porter receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals The responsibilities of the Kitchen Porter are: - Assisting with the smooth running of the kitchen production areas. - Washing dishes manually and by using the dishwasher. - Maintaining the kitchen work areas in accordance with Food Safety regulations. The Experience & Qualifications required of our Kitchen Porter are: - Experience of working in a luxury hotel, restaurant or private member’s club in a similar role is advantageous - Flexibility with hours and days The working hours: - Shifts are 9 hours between Monday – Sunday - Evening shifts (4pm-1am) The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Kitchen Porter at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter
We're looking for a reliable, professional driver (or two drivers, preferably brothers or close friends) to drive our customized luxury Mercedes V-Class. Being on standby and available for driving jobs as needed (we'll keep it flexible, but you need to be ready to jump in when called) THIS IS A MUST Maintaining a high level of professionalism and customer service. What We're Looking For: Two brothers or two friends who can share the driving schedule and support each other. Previous experience driving luxury vehicles is a bonus but not essential. A clean driving record and valid license. Good communication skills and a friendly, professional attitude. Reliability and flexibility – we need drivers who can be on standby throughout the week.