System Support Officer
1 month ago
£32000–£40000 yearly
Full-time
Hoddesdon
We are currently seeking an enthusiastic, passionate and experienced System Support Office to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled System Support Office to match the expansion of our business and to meet the enhanced customers’ demand. KEY DUTIES AND RESPONSIBILITIES:
· To provides technical support to IT users.
· To advises users on how to resolve hardware and software problems.
· To installs and upgrades hardware, cables, operating systems and/or appropriate software.
· To facilitates user access to systems.
· To refers more complex or intractable problems to appropriate IT professionals.
· To researches possible solutions in user guides, technical manuals and other documents.
· To maintains a log of work in progress, calls received, actions taken and problems detected.
· To reports on commonly occurring queries to detect underlying problems.
In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details.
Experience in the similar role for 3 years is desirable.
If you are a skilled System Support Office looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Working Hour: 37.5 Hours per week
