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We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates. You’ll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We’re proud to offer an energetic, supportive environment where you’ll be empowered to shape your future. Through our Career Pathways programme, you’ll have clear opportunities to progress—whether that’s moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We’ll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: • Customer service experience – call centre is great, but retail, hospitality or any customer-facing role works too., • Strong communication and listening skills, with empathy and resilience to handle complex queries., • Confidence using tech – from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You’ll be office-based during your probation period. Following this, you’ll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work–life balance. You’ll have focused time working from home, along with valuable time in the office for the moments that matter — like team catch‑ups, planning sessions and collaborating with colleagues. What’s in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates. You’ll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We’re proud to offer an energetic, supportive environment where you’ll be empowered to shape your future. Through our Career Pathways programme, you’ll have clear opportunities to progress—whether that’s moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We’ll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: • Customer service experience – call centre is great, but retail, hospitality or any customer-facing role works too., • Strong communication and listening skills, with empathy and resilience to handle complex queries., • Confidence using tech – from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You’ll be office-based during your probation period. Following this, you’ll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work–life balance. You’ll have focused time working from home, along with valuable time in the office for the moments that matter — like team catch‑ups, planning sessions and collaborating with colleagues. What’s in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates. You’ll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We’re proud to offer an energetic, supportive environment where you’ll be empowered to shape your future. Through our Career Pathways programme, you’ll have clear opportunities to progress—whether that’s moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We’ll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: • Customer service experience – call centre is great, but retail, hospitality or any customer-facing role works too., • Strong communication and listening skills, with empathy and resilience to handle complex queries., • Confidence using tech – from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You’ll be office-based during your probation period. Following this, you’ll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work–life balance. You’ll have focused time working from home, along with valuable time in the office for the moments that matter — like team catch‑ups, planning sessions and collaborating with colleagues. What’s in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates. You’ll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We’re proud to offer an energetic, supportive environment where you’ll be empowered to shape your future. Through our Career Pathways programme, you’ll have clear opportunities to progress—whether that’s moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We’ll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: • Customer service experience – call centre is great, but retail, hospitality or any customer-facing role works too., • Strong communication and listening skills, with empathy and resilience to handle complex queries., • Confidence using tech – from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You’ll be office-based during your probation period. Following this, you’ll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work–life balance. You’ll have focused time working from home, along with valuable time in the office for the moments that matter — like team catch‑ups, planning sessions and collaborating with colleagues. What’s in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates. You’ll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We’re proud to offer an energetic, supportive environment where you’ll be empowered to shape your future. Through our Career Pathways programme, you’ll have clear opportunities to progress—whether that’s moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We’ll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: • Customer service experience – call centre is great, but retail, hospitality or any customer-facing role works too., • Strong communication and listening skills, with empathy and resilience to handle complex queries., • Confidence using tech – from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You’ll be office-based during your probation period. Following this, you’ll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work–life balance. You’ll have focused time working from home, along with valuable time in the office for the moments that matter — like team catch‑ups, planning sessions and collaborating with colleagues. What’s in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

About the role We’re looking for a proactive and curious Change Analyst to join our Business Change & Continuous Improvement Team. In this role, you’ll act as a vital link between our change management function and wider business areas, helping us understand business challenges, define opportunities, and deliver high-quality solutions that improve how we work. You will lead the assessment and validation of change requests, support project delivery teams, and take ownership of business readiness activities - ensuring colleagues are informed, trained and fully prepared for upcoming changes across people, processes, systems and data. You’ll play a key role in benefits identification and post-implementation reviews, tracking success and embedding learning across the organisation. A typical week might involve facilitating workshops, mapping business processes, conducting impact assessments, delivering training sessions, partnering with senior stakeholders, and supporting cross-functional project teams to deliver continuous improvement. If you enjoy analysing problems, challenging the status quo, working collaboratively, and helping teams move confidently through change, this is an exciting opportunity to make a measurable difference. About you You will bring a blend of change management expertise, analytical capability and strong stakeholder skills. You’re someone who builds trusted relationships, communicates clearly, and can influence others to adopt new ways of working. Essential experience and skills • Proven experience supporting change or business improvement projects, • Strong background in requirements gathering, business process analysis and stakeholder facilitation, • Experience working through the change project lifecycle, including benefits tracking, • Ability to present complex information clearly to different audiences, • Excellent planning, prioritisation and organisational skills, • Confident using MS Office (including Visio) with advanced Excel skills, • Financial awareness and ability to contribute to business cases, • Self-motivated, detail-focused and able to manage multiple priorities Qualifications • A recognised change management qualification or equivalent relevant experience Desirable • Business Analyst qualification, • Agile Scrum Master certification, • Lean Six Sigma experience, • Knowledge of risk management techniques, • Background in utilities, customer operations, or telephony technologies, • Experience with MS Project or similar project management tools, • Experience coaching others in change methodologies What’s in it for you? You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. • Salary up to £40k plus bonus up to 20%, • Attractive pension plan, • 31 days annual leave and six bank holidays, • Monday to Friday based in our office within Edinburgh Park., • Subsidised staff restaurant and free gym membership, • Employee discounts, • Salary sacrifice schemes including electric vehicles and cycle to work Why we’re the right fit We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Friday 27 March at 5pm. A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.

• MSP Experience Preferred, • Projects / Escalation Experience, • Office BasedSenior IT Engineer - EdinburghIf you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Senior IT Support Engineer to join their team. This role offers excellent progression opportunities and occasional travel across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture with open communication, direct collaboration with leadership, and recognition for your contributions. Key Responsibilities:- Provide IT Support: Diagnose and resolve escalated support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365. - Project Delivery: Taking part and ownership of IT projects such as new client onboarding, Office 365 migrations, and network installations.- Microsoft Entra / Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Intune MDM Experience- Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site.- On-Site Visits: Travel to client offices around Scotland as needed.- Ticket & Documentation Management: Log issues, track progress, and document resolutions.- System Maintenance: Proactively monitor customer systems and remediate alerts.- Continuous Improvement: Contribute to the knowledge base and help refine processes.Essential Qualifications & Experience: - Technical Skills: Windows, Networking, Office 365 Migrations, Intune MDM, SharePoint, Teams, OneDrive, Defender, Sentinel - MSP Experience: Previous experience in an MSP or IT support provider environment.- Right to Work in the UK: Legal authorisation to work in the UK is required.- Troubleshooting: Excellent IT problem-solving skills.- Communication: Outstanding interpersonal skills and fluent written and spoken English.- Team Player: Proven ability to work collaboratively in a small team.- Task Ownership: Organised, self-motivated, and able to manage workload independently.- Certifications/Training: Relevant IT certifications or equivalent knowledge.

Reed Technology is working with an established company based in Edinburgh, currently seeking to hire a IT Support Engineer on a permanent basis. Key Responsibilities • Serve as the main point of contact for all IT-related queries across the business., • Deliver high-quality, customer-focused technical support both onsite and remotely., • Troubleshoot and resolve issues relating to hardware, software, networking, end-user devices, and core business applications., • Carry out account administration tasks such as creating new users, resetting passwords, and managing permissions., • Maintain and support laptops, desktops, mobile devices, and other end-user equipment., • Work closely with the Head of IT to refine workflows, enhance IT processes, and promote best-practice standards., • Solid experience in an IT Support or Service Desk role., • Solid knowledge of Active Directory, Office 365, and wider Microsoft technologies., • Experience supporting Windows and macOS devices., • Excellent communication skills, with the ability to support both technical and non-technical users., • Permanent position., • Salary up to £35,000 per year + benefits (DOE)., • Hybrid working model (3 days in the office / 2 days from home).

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Gallagher’s Edinburgh Office is seeking a Commercial Account Handler to join their established team based in the city centre. The Edinburgh branch has grown every year in the past 10 because of their highly motivated client-focused team of professionals. This role sits within Gallagher's Broking Division, who provide carefully tailored insurance, risk management and risk transfer solutions for all sizes of business. You’ll be expected to provide a high-quality service, acquire optimal retention numbers and look for opportunities to provide clients with additional products and services. Our Edinburgh office is more than just a workplace – it’s a dynamic environment where ambition is celebrated, collaboration is key, and success is shared. With a steady flow of new business opportunities, a supportive team, and a culture that values innovation and excellence, you’ll have everything you need to thrive. How you'll make an impact • Advise clients on their risk & insurance requirements both directly and supporting Account Executives, • Negotiate with insurers and obtain best possible terms for clients, using knowledge of the market and the products best suited to clients’ needs, • Always ensure you've explored other options before providing the best available solution., • Prepare reports from meeting minutes and ensure cover is bound by renewal date, • Create documents for new clients, along with any mid-term adjustments and renewals information too. Ensure all client details are recorded accurately and entered onto system in a timely fashion, • Deal with insurer and client queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required, • Deal with account queries and credit control matters highlighting any concerns to account managers., • Previous experience working within insurance is essential – commercial lines preferred, but happy to look at personal lines., • Currently holding or working towards one of the Chartered Insurance Institute Qualifications, Dip CII or FIT would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of general insurance, London Market, Lloyd’s and Industry products, services., • Risk-aware in handling customer information, 100% customer-focussed, and always ensuring the best possible outcome for our clients., • Due diligence and process-driven to deadlines, task-focused, results-oriented and takes initiative when assisting team members!, • Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail., • Proficient in MS office, • Eligible to work in the UK #LI-JJG Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

A great opportunity to join a leading Property Factoring company in Edinburgh as Property Portfolio Manager! This modern and successful business can offer you a varied and hands on position looking after your own clients, hybrid working, excellent benefits and a friendly working environment. Your role will involve acting as the lead point of contact for property owners providing a professional factoring service and building strong customer relationships. Your key duties will include: • Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going projects, • Proactively building strong client relationships and delivering great customer service, • Taking full ownership of all day to day issues within your portfolio -liaising with internal + external contacts and keeping clients fully updated, • Meeting clients both one on one and in groups to provide good service, • Complaints management and resolution, • Understanding technical aspects of property management and communicating these effectively to clients., • All connected administration including financial/budget setting for property developments Candidates for this role should have previous experience in property management and be a natural people person who builds relationships easily, enjoys problem solving and has the ability to take ownership + manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential. Salary circa £30-32k based on experience + benefits package–working hours 9am-5pm Monday to Friday, permanent position. Hybrid working arrangement: 3 days at home, 2 in office. Apply online today with CV or call Douglas Robertson in confidence to discuss

Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service levels. It involves working closely with internal infrastructure teams and third-party suppliers to deliver effective support across desktop, hardware, software, and mobile technologies. The position is hands-on and suited to someone with strong technical ability and a customer-focused approach. Key Responsibilities • Act as a single point of contact for end users for IT incidents and service requests, • Record and manage all requests accurately through the IT service management system, • Gather clear and detailed information to diagnose and resolve issues effectively, • Escalate and liaise with team members, service owners, internal teams, and third-party suppliers where needed, • Support laptops, desktops, mobile phones, and other business devices, • Provide technical support for projects, office moves, and other business needs, • Contribute to team meetings by sharing feedback, common issues, and solutions, • Travel to other sites when required Knowledge and Skills • Windows 10 and 11 support and configuration, • At least 2 years' experience in a Service Desk Analyst or 2nd line support role, • Microsoft Office support, including Word and Excel, • Basic laptop and desktop hardware setup and troubleshooting, • Windows Server file share support, • Basic on-premises Active Directory knowledge, • Strong team player, • Customer-focused and professional, • Self-motivated with a positive attitude, • Able to prioritise workload effectively, • Strong collaboration and customer-facing skills, • 2 days per week onsite in Edinburgh

Hourly rate of pay: £13.95 - £14.83 Days and Hours of Work: Monday - Thursday, 09:00-17.:00 Friday, 09:00-16:00 Flexi time is applicable, and starting and finishing times are flexible. To start asap. An opportunity has arisen for a Permanent full-time Senior Business Support Assistant (working Monday to Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Property Maintenance Team located at Penston House, Macmerry and also ad hoc administrative support to other areas of the team as and when required. This role requires proficient use of Microsoft Office and excellent customer services skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes. This post requires to be fully office based within Penston House and requires a high level of flexibility, as duties may evolve in response to business needs. Key Tasks include: • Provide comprehensive administrative support to Property Maintenance Service Area, • Monitor mailboxes, categorise, cascade and respond to emails as appropriate., • Process Mobile and Non Mobile Job tickets, Scan and File them electronically., • Processing EICR certificates and electronic filing., • Processing Surveys., • Placing PECOS orders, • Processing weekly invoice batches as and when required., • Support Council Support Team based at Penston with reception cover and general admin tasks including mail processing. Requirements: • Strong Communication and numeracy skills, • Attention to detail, • Proven experience in use of Microsoft Office suite., • Proven organisational skills with ability to priorities tasks., • Ability to use initiative and work flexibly as duties may change., • Ability to work in a team and commitment to deliver excellent customer service. To provide general administrative, clerical and business support within the service area as advertised. Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. The ‘___– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Relevant Qualifications Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience. Level 1 Disclosure Clearance This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement. Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the ___ website. For additional East Lothian Council employment information please click on the following link: If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link ___ If you require further information about this vacancy, please call 01620 827868, or email us on ___ Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. Hourly rate of pay: £13.95 - £14.83 Days and Hours of Work: Monday - Wednesday, 09:00-17:00 Flexi time is applicable, and starting and finishing times are flexible. To start June 2026. An opportunity has arisen for a Permanent Part-Time Senior Business Support Assistant (working Monday to Wednesday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Property Maintenance Team located at Penston House, Macmerry and also ad hoc administrative support to other areas of the team as and when required. This role requires proficient use of Microsoft Office and excellent customer services skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes. This post requires to be fully office based within Penston House and requires a high level of flexibility as duties may evolve in response to business needs. Key Tasks include: • Provide comprehensive administrative support to Property Maintenance Service Area., • Monitor mailboxes, categorise, cascade and respond to emails as appropriate., • Process a weekly invoice batch., • Processing incoming mail., • Support Council Support Team based at Penston with reception cover and general admin tasks including mail processing. Requirements: • Strong Communication and numeracy skills., • Proven experience of processing invoices., • Attention to detail., • Proven experience in use of Microsoft Office suite., • Proven organisational skills with ability to priorities tasks., • Ability to use initiative and work flexibly as duties may change., • Ability to work in a team and commitment to deliver excellent customer service. Home / Hybrid Working Consideration Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found ___. Home or Hybrid working options can be discussed with candidates invited for interview. Please Note: All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis. To provide general administrative, clerical and business support within the service area as advertised. Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. The ‘___– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Relevant Qualifications Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience. Level 1 Disclosure Clearance This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement. Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the ___ website. For additional East Lothian Council employment information please click on the following link: If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link ___ If you require further information about this vacancy, please call 01620 827868, or email us on ___ Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

SeeByte, the global leader in developing of smart software solutions for uncrewed maritime systems, are looking to recruit an Algorithms Engineer to join their team in their Edinburgh office (60% of time in office). Why join us You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for a people focused, innovative and forward-thinking company with an international client base. We are proud to promote a healthy work-life balance in a casual working environment. Some of our benefits include: -Competitive salary and shared employee /employer contributory pension scheme -Generous holiday entitlement, plus option to buy additional holidays after 1 year of service -Travel compensation scheme (season ticket loan, cycle to work Scheme, EV leasing scheme) -Clear development, training and career progression opportunities -flexible working policy -Professional development opportunities (online and in-house training & development) -Offices in the heart of Edinburgh and Bristol (two great cities to live and work!) -Free onsite gym (Edinburgh)/Fitness Sessions (Bristol)/Table Tennis (Bristol) -Free on-site parking (Edinburgh) -Enhanced family friendly policies -Annual company day out Main purpose of the role: You will work as part of a multi-disciplinary research team to model physical systems, develop robust algorithms for tasks such as path-planning, navigation and data fusion, and translate theoretical concepts into real-world solutions for SeeByte's customers worldwide. Support and training will be given to allow you to develop within the role and become an expert modeller and algorithms engineer, developing the algorithms that drive SeeByte's exciting software systems for uncrewed systems. Key Responsibilities of the role: • Develop, implement and test algorithms related to sensor processing, data fusion, path-optimisation, scheduling, and physical modelling., • Build and analyse mathematical models of physical systems, sensors, and autonomous behaviours., • Assess state-of-the-art literature and propose suitable algorithm investigation and development based on project requirements, scope and budget., • Collaborate with SeeByte's teams of specialised software engineers and roboticists to understand requirements and integrate solutions into our software products., • Work within teams spanning from proof-of-concept and prototyping phases, right through to delivery of robust, trusted software products., • Use experimental data and user feedback to analyse system performance and refine models and algorithms., • Stay current with relevant literature in applied mathematics and robotics., • Present results to relevant internal and external stakeholders and work with the SeeByte CTO and other research staff to shape SeeByte’s research strategy. Key Skills, Experience and Qualifications • A strong academic background in mathematics, physics, engineering, or a related field (e.g., BSc / MSc / PhD)., • Solid understanding of statistics, linear algebra, probability, optimisation, and machine learning techniques., • Experience with algorithm development, numerical methods, or physical simulation., • Proficiency in at least one programming language commonly used for scientific computing and prototyping (e.g., Python, MATLAB, R)., • Familiarity with version control tools (e.g., Git) and collaborative software development., • Ability to clearly explain complex technical concepts, both verbally and in writing, to technical and non-technical audiences. Desirable Experience • Developing machine learning models, especially in the context of reinforcement learning or computer vision., • Robotics or autonomous systems (e.g., path-planning problems, use of ROS)., • Software development best practices (e.g., testing, documentation, continuous integration)., • Working knowledge of C/C++. You will stand out if • You are customer focussed and keep the customers’ needs at the forefront of your mind., • You communicate clearly, respectfully and collaborate effectively across teams. You explain complex issues in a concise and professional manner and thrive in a team environment., • You actively foster a positive, inclusive culture and willingly share your knowledge and support others., • You are passionate about learning and growth and are motivated to expand your skills, ask questions, and engage actively in your development. At SeeByte we are committed to creating an inclusive and accessible workplace and are committed to employee wellbeing. If you have any accessibility requirements or adjustments to support you through the recruitment process, please do let us know. Because of the nature of the work associated with this post it is subject to special nationality rules, and this post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and may require further SC (SC) once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK - ___ As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at ___ NO RECRUITMENT AGENCIES

Package: £Negotiable + Bonus + Car Location: Field-based, covering East Scotland Join a leading name in UK manufacturing and play a key role in driving sales growth across the fast-paced FMCG sector. Escape Recruitment's Commercial Division are partnering with a successful manufacturing organisation in East Scotland to recruit a Sales Account Manager. This newly created role has arisen due to an internal promotion, offering a fantastic opportunity for someone with account management or sales experience within FMCG or manufacturing who is keen to take the next step in their career. The Role This is a dynamic position split roughly 70% account management and 30% new business development. You'll manage and grow your existing client portfolio while identifying and securing new opportunities across your territory. Your time will be divided between field-based client visits, collaboration with the production and commercial teams to build quotations and ensure customer satisfaction throughout the full supply chain process. Key Responsibilities: • Maintain and strengthen relationships with existing customers, • Deliver sales volume and margin targets for your portfolio, • Manage customer demand forecasts and lead account review meetings, • Promote and coordinate customer site visits, • Support internal teams to ensure the highest level of service, • Identify and target potential new clients within your territory, • Generate and convert new sales opportunities to achieve growth targets, • Provide tailored solutions and bespoke proposals for prospects, • Collaborate with internal teams on new product launches and customer projects, • Monitor market activity and competitor strategies to support future plans About You We're looking for someone who combines commercial awareness with genuine enthusiasm for building client relationships. You'll be proactive, results-oriented, and confident working across teams to achieve shared goals. You'll bring: • Previous sales or account management experience (FMCG, manufacturing, or supply chain preferred), • Strong communication and relationship-building skills, • A proven track record of meeting or exceeding sales and performance targets, • Ability to identify opportunities and deliver tailored solutions, • Confident IT skills (MS Office and CRM systems), • Full UK driving licence If you're ready to take the next step in your sales career and join a respected organisation with a supportive, team-focused culture, we'd love to hear from you.

Senior Field Service Engineer – Commercial Coffee Equipment We are currently recruiting for an experienced Senior Field Service Engineer to join a leading organisation within the commercial coffee equipment sector. This is a fantastic opportunity for a skilled engineer to step into a senior, field-based role with added responsibility for supporting and developing other engineers within your region. You will be working across commercial coffee systems within the Ho.Re.Ca. and Office Coffee Service sectors, delivering high-quality service, technical expertise, and exceptional customer experience. What’s in it for you • Salary £40,000 (Negotiable DOE), • Company van or car (private use included), • 5% annual bonus (performance related), • 10% employer pension contribution (no employee contribution required), • Private healthcare (AXA), • Mobile phone and laptop, • Death in service cover (4x salary), • 25 days holiday, • Overtime paid at £26 per hour (weekday & weekend), • Bank holidays paid at £35 per hour, • Travel time paid at £20 per hour, • Additional weekend pay: £50 per day, • 1 in 4 weekend rota + occasional senior weekend support (1 in 12 rotation), • Standard working hours: 8am – 5pm Key Responsibilities • Install, commission and maintain commercial coffee equipment, • Diagnose faults and carry out advanced repairs on customer sites, • Support, mentor and supervise Field Service Engineers within your area, • Manage technical escalations and resolve customer issues efficiently, • Ensure all service work is completed to high quality and compliance standards, • Carry out regular engineer check-ins and performance support (1-2-1s), • Support regional planning and workload distribution for efficiency, • Ensure accurate completion of service reports and documentation, • Liaise with internal teams including scheduling, technical support and service desk, • Support recruitment, onboarding and training of engineers where required, • Promote continuous improvement and service excellence, • Participate in weekend rota cover as required About You • Proven Field Service Engineer experience in a technical or engineering environment, • Strong electrical and mechanical fault-finding skills, • Experience working on commercial coffee machines (bean-to-cup desirable), • Previous mentoring, supervisory or senior-level experience preferred, • Strong communication and customer service skills, • Good organisational and problem-solving ability, • IT literate with experience using service systems or handheld devices, • Full UK driving licence, • Flexible to travel and work weekends on rota This is an excellent opportunity for a motivated engineer looking to progress into a Senior Field Service role with leadership responsibility, excellent benefits, and strong career development potential.

Senior Cybersecurity Manager – Protecting Lives Through Innovation Location: Edinburgh, Scotland (within 30 Miles of Spacelabs office) Department: Privacy & Security Program Employment Type: Full-Time, Permanent Why Spacelabs? The Spacelabs Privacy and Security Program is a shared service model with responsibility for Cybersecurity and Privacy by Design, Compliance, Security Testing and Incident Response. As a Spacelabs SR Cloud Cybersecurity Engineer, you are responsible for cybersecurity and privacy functions for our Products. This role collaborates with Spacelabs Cloud Product Project Teams to ensure product privacy and security posture. This role is a trusted collaborator of the Project Teams and works closely with Engineering and Quality/Regulatory functions. This role includes managing Cybersecurity Team members. About the Role As Senior Cybersecurity Manager, you’ll be the guardian of our products’ security and privacy posture. You’ll lead initiatives that ensure Confidentiality, Integrity, and Availability across our cloud-based solutions, collaborating with cross-functional teams to embed Privacy and Security by Design into every product. This is more than a technical role—it’s a mission-critical position where your expertise directly impacts patient safety and trust. What We’re Looking For Responsibilities Key Accountabilities include but are not limited to: • Represent the Spacelabs Cybersecurity and Privacy Team, • Responsible for leading Product cross functional team members to complete all technical aspects of cloud product cyber security tasks and initiatives; be the “Product Owner” for Cybersecurity., • Ensure the Confidentiality, Integrity and Availability of Spacelabs Cloud Products and solutions, • Lead the cloud Cybersecurity and Privacy by Design and by Default for the assigned projects., • Represent cyber security with the product development teams to ensure cyber security and privacy is being designed into products., • Represent cybersecurity and privacy in the Risk Assessment. as a subject matter expert including:, • cybersecurity threat management process, • continuous technical analysis and monitoring of cyber security signals., • Lead customer cybersecurity and Privacy assurance. This includes Product Security communications content such as:, • Product Labeling, • completion of security inquiries, • complaint and vulnerability reports, • provide consistent cybersecurity and privacy guidance to Spacelabs and Customer, • Lead Cybersecurity and Privacy Complaint Event and Incident Investigations for assigned projects. Qualifications Min Knowledge & Experience required for the position: • 10+ years of Cybersecurity Engineering, • 5-10 years of Cloud Security Experience (AWS preferred), • 5 years’ experience leading product cyber security projects and risk management activities – in medical device or healthcare domain (preferred), • Experience in cross-functional cyber security activities including Product Defense in Depth, security technology, regulatory compliance and incident response, • Domain specific standards and approaches on privacy and product security (ISO 2700x, NIST 800 Series Special Publications), • Knowledgeable and experience with laws and regulations on cyber security, privacy, data protection and breach notification (e.g.: FDA cyber security guidelines, 95/46/ED, HIPAA, GDPR, ISO 13485, ISO 14971. ISO 27001/27017/27018, ISO 30111; AAMI TIR 57; 21CFR820, SB1386, etc.), • Experience in designing or leading software products using Secure SDLC, • Thorough Understanding of securing and hardening Windows and Linux operating systems, • Thorough understanding of networking and network security, • Thorough understanding of Operating Systems, Operating Systems Security (e.g. hardening), • Thorough understanding of Web Server Security, • Thorough understanding of Database Security, • Thorough understanding of Cloud Design and Architecture, • Thorough understanding of Security by Design and by Default for Cloud solutions (infrastructure, Application and Operational Security), • Thorough understanding of AWS Cloud Security Best Practices, • Cyber security training and certification such as CISSP/CISM/CISA, Security +; Cloud Security Alliance, SANS Cloud Security, • Bachelor's Degree plus a minimum of 15 years of related experience or Master's Degree plus a minimum of 10 years of related experience or waiver based on experience., • Degree should be in technical discipline such as Computer Science-Information Security or Cybersecurity or Software Engineering. What We Offer • A chance to make a real impact in healthcare technology, • Collaborative, mission-driven culture, • Competitive compensation and benefits

岗位介绍 / About the Role 我们正在部招聘一名短租运营专员，工作地点位于爱丁堡。该岗位主要负责支持短租业务的日常运营，涵盖平台运营、客户沟通、订单支持、房源检查、入住协调、清洁与物资管理等多个环节。我们希望候选人具备较强的执行力、沟通协调能力及运营意识，能够在快节奏环境中高效处理多项事务，并持续优化房源表现与客户体验。 We are currently hiring a Short-let Operations Specialist for our Overseas Business Department, based in Edinburgh. This role is responsible for supporting the day-to-day operations of our short-let business, including platform operations, customer communication, booking support, property inspections, check-in coordination, cleaning arrangements, and inventory management. The ideal candidate will be highly organised, commercially aware, and able to work efficiently in a fast-paced environment while continuously improving listing performance and guest experience. 岗位职责 / Key Responsibilities • 协助开展平台运营工作，包括房源上架、市场调研、价格管理、内容优化及营销活动策划与执行。持续关注市场动态、竞品表现及平台规则变化，结合房源定位、季节性需求及经营目标，对房源标题、描述、图片展示、定价策略及促销方案提出优化建议并推动落地，以提升房源曝光度、点击率、转化率及整体运营表现。, • 协助处理客户咨询、订单支持及售后问题，持续优化客户体验并促进订单转化。及时响应客户在预订前、入住前、入住期间及退房后的各类咨询与问题，协调内部团队及外部合作方推动问题解决，提升服务效率与客户满意度；同时通过复盘常见问题、优化沟通流程与服务细节，支持提升客户留存、评价表现及订单转化效果。, • 确保订单、房源及运营相关信息记录准确完整，发现问题后及时汇报并与相关方沟通跟进，保障日常运营流程顺畅、高效执行。, • 按照工作安排前往指定房源执行拍摄任务，记录房屋室内外整体情况及细节状态；根据业务需要，能够配合出差。, • 检查并核对房屋内家具、电器及各类设施设备的数量、摆放情况及完好程度，发现异常及时反馈，并协助推进后续处理。, • 协助客人完成入住流程，能够通过远程或现场支持完成 check-in，并及时处理入住过程中出现的问题，保障入住体验顺畅。, • 对接第三方团队，协调清洁和维修时间、进出安排及钥匙交接，确保房源按时完成清洁及周转，满足后续入住需求。, • 协助进行物资管理，包括出入库登记、补货、整理盘点及日常运营物资管理，确保房源运营物资配置充足、有序。, • 配合同事或搬家公司完成小件家具、生活用品及其他运营物资的搬运、配送与摆放，支持房源日常运营及上线准备工作。, • Support platform operations, including listing setup, market research, pricing management, content optimisation, and the planning and execution of promotional campaigns. Monitor market trends, competitor performance, and platform policy updates, and provide actionable recommendations on listing titles, descriptions, visual presentation, pricing strategies, and promotional initiatives based on property positioning, seasonal demand, and business objectives, in order to improve listing visibility, click-through rates, conversion rates, and overall operational performance., • Assist with customer enquiries, booking support, and post-booking issue resolution, with a focus on continuously improving the guest experience and driving booking conversion. Respond promptly to enquiries and issues arising before booking, before arrival, during the stay, and after check-out, while coordinating with internal teams and external partners to ensure effective resolution. Also support the review of recurring issues, communication workflows, and service processes to improve operational efficiency, customer satisfaction, guest retention, review performance, and conversion outcomes., • Ensure booking, property, and operational information is recorded accurately and completely, and report, communicate, and follow up on issues in a timely manner to support smooth and efficient daily operations., • Visit designated properties to carry out photography assignments, documenting both the overall condition and detailed status of interiors and exteriors; business travel may be required depending on operational needs., • Inspect and verify the quantity, placement, and condition of furniture, appliances, and other in-property facilities, promptly report any issues identified, and assist in following up on their resolution., • Assist guests with the check-in process through either remote or on-site support, ensuring a smooth arrival experience and resolving any issues that arise during check-in., • Coordinate with third-party teams regarding scheduling, access arrangements, and key handovers to ensure efficient property turnover and readiness for upcoming stays., • Support inventory management, including stock-in and stock-out records, restocking, organisation, stock checks, and the management of operational supplies, ensuring properties remain properly prepared for daily operations., • Assist colleagues or moving teams with the transportation, delivery, and placement of small furniture, household items, and other operational materials to support property setup and day-to-day operations. 任职要求 / Requirements • 本科及以上学历。, • 工作认真细致，责任心强，具备良好的观察力、执行力及书面表达能力。, • 能熟练使用手机或相机完成房源拍摄，并具备基础图片整理能力。, • 具备良好的英文阅读、写作及口语沟通能力，能够使用英语与客户、平台客服、供应商及合作方进行邮件、电话及即时沟通。, • 熟练使用 Microsoft Office 办公软件，尤其是 Excel、Word 和 Outlook，能够高效完成日常运营记录、数据整理、文档处理及沟通协调工作。, • 具备良好的沟通协调能力和团队合作意识，能够在快节奏环境下高效处理多项任务。, • 能根据业务需要接受外出支持、跨区域协作或短期出差。, • 有短租运营、酒店运营、物业管理、客户服务或相关行业经验者优先。, • Bachelor’s degree or above., • Detail-oriented, responsible, and highly organised, with strong observational skills, execution ability, and written communication skills., • Proficient in using a mobile phone or camera for property photography, with basic image organisation and editing skills., • Good English reading, writing, and spoken communication skills, with the ability to communicate effectively with guests, platform support teams, suppliers, and business partners via email, phone, and instant messaging., • Proficient in Microsoft Office, particularly Excel, Word, and Outlook, with the ability to handle daily operational records, reporting, document preparation, and communication efficiently., • Strong communication and coordination skills, with the ability to manage multiple tasks and work collaboratively in a fast-paced environment., • Able to travel and provide cross-location support when required by business needs., • Previous experience in short-let operations, hospitality, property management, customer service, or a related field is preferred. 优先考虑条件 / Preferred Skills • 熟悉短租业务或 Airbnb 类平台运营模式。, • 具备较强的问题解决能力和应变能力。, • 对运营细节有较高敏感度，能够灵活应对突发情况。, • Familiarity with short-let operations or Airbnb-style business models., • Strong problem-solving skills and the ability to adapt quickly to operational changes., • High attention to detail and the flexibility to respond to urgent issues effective.

Senior Manager – Internal Sales and Sales Support About the role We’re looking for a driven and empowering Senior Manager – Internal Sales and Sales Support to lead our SME Retention, SME Acquisition and Sales Support Teams. In this high‑impact role, you’ll create a culture of excellence across our internal sales function, ensuring we retain and grow our SME customer base while delivering compliant, efficient and high-quality contracting processes. You’ll work closely with the SME Retention and Acquisition Team, the Commercial Sales Lead, and the wider leadership group to develop and deliver effective retention and acquisition strategies. This includes reducing churn through proactive and point‑of‑exit retention activity, growing market share through outbound acquisition, and ensuring accurate forecasting and performance reporting. Alongside this, you will partner with the Sales Support Team Contracts Manager to ensure that all contracts – both retention and acquisition – are produced accurately, on time and in line with market codes, internal processes and business policies. You’ll be instrumental in building capability across the teams, identifying development needs, coaching team members and managers, and embedding a culture of continuous improvement. Through strong leadership and commercial insight, you will drive operational and commercial excellence and ensure all team members contribute to the delivery of key KPIs. In this role, you will act as a role model for Business Stream’s values and behaviours – embracing change, championing performance, and supporting high levels of team engagement. You will also be responsible for ensuring compliance with data protection, information security, and health and safety policies across your area. About you You’ll be an experienced and inspiring leader with a strong track record of managing outbound customer save, retention or telesales teams – ideally in the utilities sector or other high‑volume consumer markets. You’re comfortable working in a fast‑paced environment and consistently delivering against stretching daily, weekly and monthly sales targets. You’ll bring strong commercial awareness, excellent communication skills and the confidence to influence and persuade at all levels. You can adapt your style to suit different audiences, manage complex customer queries, and handle escalation calls with professionalism and composure. Your experience in building customer relationships (both inbound and outbound), combined with your ability to understand and utilise financial and customer data, allows you to build cost‑effective campaigns and high‑impact sales approaches. You are analytically minded with strong problem‑solving skills, a keen eye for detail, and the ability to produce accurate, insightful reports. You are someone who thrives on continuous improvement, capable of identifying opportunities to enhance team performance, customer experience and commercial outcomes. You’re highly organised, able to prioritise effectively, and motivated by success – both your own and that of your team. You’ll also bring: • Proven experience leading, coaching and developing teams, • Strong influencing skills and the ability to build relationships quickly, • Excellent written and verbal communication skills, • Confidence working with Excel, CRM systems and (ideally) data warehouse tools such as Power BI, • The ability to manage pressurised situations and resolve conflicts professionally, • A proactive mindset with a genuine passion for helping customers and identifying business opportunities, • Strong organisational skills and the ability to deliver against deadlines and KPIs Desirable: • Experience using Dynamics 365 CRM, • Knowledge of the water industry What’s in it for you? You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. • Salary up to £55,000 plus bonus up to 20%, • Attractive pension plan, • 31 days annual leave and six bank holidays, • Monday to Friday based in our office within Edinburgh Park., • Subsidised staff restaurant and free gym membership, • Employee discounts, • Salary sacrifice schemes including electric vehicles and cycle to work Why we’re the right fit We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Friday 10 April at 5pm. A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Polish.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Polish and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Polish (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Portuguese\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Portuguese and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Portuguese (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Receptionist\n\nEdinburgh, EH12 9DH\n\nCompetitive Salary + attractive benefits\n\nAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper\n\nWe are looking to recruit a Receptionist to join our Head Office Team based in Edinburgh reporting to the Office Manager. The role requires a motivated, ‘hands on’ colleague who will ensure that an effective level of administrative support and customer service to both internal and external stakeholders is provided at all times.\n\nRESPONSIBILITIES:\n\n * Meet and greet all visitors ensuring a welcoming and efficient service and announce them to host\n\n * Answer all incoming calls and maintain the reception switchboard, including professional and effective management of calls and enquires\n\n * Manage all meeting rooms and calendars\n\n * Legal mailbox management and administration support as required\n\nREQUIREMENTS:\n\n * Experience of managing a busy reception desk and switchboard\n\n * Presentable and able to provide a high standard of customer service\n\n * Experience of working in a varied role with strong organisational skills\n\n * Able to communicate clearly and effectively both written and verbal with internal and external customers and stakeholders\n\nWHAT WE OFFER:\n\n * Competitive basic salary\n\n * Company contribute 6.5% to your pension, plus other benefits\n\n * Opportunity to earn 10% bonus\n\n * 26 days annual leave + public holidays + your birthday off

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Italian.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Italian (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Chemistry Sales Specialist\n\nAre you a Chemistry Sales Specialist looking for a new challenge or a customer facing medicinal/process chemist looking to move into direct sales? Our client is looking for an ambitious individual to join their team as a Chemistry Sales Specialist. This is a highly technical position and they are looking for an individual with hands-on experience in an organic/medicinal chemistry based lab. Their Chemistry Sales Specialist should be at least degree qualified (although higher qualifications would be desirable)\n\nTerritory: North of England and Scotland\n\nSalary: Attractive plus car, home office and attractive bonus\n\nTerritory: North UK\n\nWorking from a home office and reporting to the Head of Sales, the successful candidate will take on a mature and high value territory and will lead the sales process direct with the customer. Candidates must have an excellent understanding of organic and process chemistry with hands-on lab experience using associated instrumentation. Ideally you will be well connected within the Organic Chemistry sector in the North of England and Scotland and will be able to use your contacts to help network opportunities within the sector. Candidates will ideally have previous Capital Instrument/CapEx sales experience and understand sales cycle associated with scientific product sales within academia as well as the private sector.\n\nCandidates must be highly motivated and will be looking to join a leading organisation with a strong reputation for quality and service delivery. You will be dynamic with an excellent eye for detail and will be able to spot, develop and convert sales using a range of techniques. Candidates must be able to demonstrate credibility within the Organic and Process Chemistry sector and support technical enquires from customers to provide consultative advice of the range of instrumentation and consumables. This is a field based role covering a large territory so candidates must be comfortable with ~3 days/week on the road with occasional need for overnight stays. Full UK driving licence essential\n\nFor more information about exciting opportunity please contact Richard Taylor

Client Services Coordinator\nLocation: West Edinburgh\n Salary: £26,500\n Hours: Monday - Friday, 8:45am - 5:00pm (Fully Office Based)\n Job Type: Full-time, Permanent\n\nAbout the Role\nWe are looking for a highly organised and customer focused Client Services Coordinator to join a growing and dynamic organisation in West Edinburgh. This is a fantastic opportunity for someone who enjoys coordinating projects, supporting clients, and working in a fast paced environment where no two days look the same.\n \nWhat You'll Be Doing\n\nManaging day to day client requirements and ensuring projects run smoothly.\nCoordinating client orders, managing timelines, and supporting production workflows.\nEnsuring materials are produced and delivered accurately and on time.\nHandling client queries, tracking deliveries, and preparing reports.\nWorking closely with internal teams such as artwork, estimating, production, and distribution.\nMonitoring timelines, identifying any risks, and escalating issues when needed.\nOrganising and prioritising tasks to meet strict deadlines.What We're Looking For\n\nExperience in a customer service, coordination, order processing, logistics coordination, project support, or admin/operations roles involving deadlines and client communication are ideal.\nStrong communication skills and confidence working with clients.\nExcellent organisational skills with the ability to manage multiple tasks.\nProficiency in MS Office, especially Excel.\nAbility to work well under pressure and meet deadlines.\nExperience in print production or RFQs is beneficial but not essential - full training provided.If you are highly organised, client-focused, and ready to take on a challenging yet rewarding role, apply today!\n\nThis vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. \n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Based: Edinburgh (Hybrid 3 Days Office 2 Days Remote)\n\nTemporary 3 Month Contract (Possible Extension/Permanent Contract)\n\nAre you a problem-solver who thrives in a fast-paced, people-focused environment? Do you love turning challenges into solutions and making customers smile? Then our clients Customer Service Team wants you!\n\nWhat you'll be doing:\n You'll be at the heart of the business, managing customer interactions from start to finish and ensuring every experience is seamless. From supporting front-line sales teams to collaborating with colleagues across the UK, no two days are the same!\n\nWhat makes this role exciting:\n\nBe part of a team where your ideas and energy make a real impact\nInteract with customers daily and support a variety of internal stakeholders\nLearn, grow, and develop your skills in a fast-moving, supportive environment\nHybrid working: 3 days in the office, 2 days from homeWho we're looking for:\n\nA positive, can-do attitude\nStrong problem-solving skills and the ability to think on your feet\nExcellent communication and listening skills\nCustomer service experience is a bonus, but your behaviours matter moreWhy you'll love working with our client:\nA fast-paced and ever-changing environment, with opportunities to develop your skills, meet amazing people, and be part of an exciting company. They work hard to provide the best service for their customers, but they also make sure to have fun along the way!\n\nIf you're ready to make a difference, bring your energy, and join a team that's all about solutions and smiles, we want to hear from you

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and German.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and German (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Company Profile \n\nCBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people.\n \nJob Title: Reception / Workplace Coordinator\n \nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Edinburgh.\n \nRole Summary:\n\nOwnership of office floors and the surrounding areas to ensure the best workplace experience is met each day\nGreets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking\nMaintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.\nAssists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed.\nAssists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management.\nCollaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures.\nFull JD can be provided upon application.\n \nExperience Required:\n\nA minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.\nAdvanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.\nExperience in facilities management and/or dealing with suppliers/contractors beneficial.\nAbility to solve problems and deal with a variety of options in complex situations

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Turkish.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Turkish (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Field Representative- Edinburgh\nSalary £27,550 plus commission and company vehicle\nA leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.\nKey Responsibilities\n * Conduct pre-disconnection visits and meter inspections.\n * Perform customer vulnerability assessments and safety checks.\n * Negotiate and facilitate payment solutions.\n * Attend Magistrates Court to obtain and execute Rights of Entry Warrants.\n * Oversee utility isolations and liaise with engineers and locksmiths.\n * Ensure compliance with regulatory and industry standards.\n * Maintain accurate and up-to-date records of all site visits.\n * Provide high-quality service and effective conflict resolution.\nRequirements\n * Strong interpersonal and communication skills.\n * Experience in debt negotiation, collections, or customer service (desirable but not essential).\n * Self-motivated, proactive, and capable of working independently.\n * Ability to work in a fast-paced environment with deadlines and targets.\n * Basic IT proficiency and report-writing skills.\n * Flexibility with working hours.\nWhats on Offer\n * Competitive salary plus performance-based incentives.\n * Company vehicle provided (including private use, with tracker).\n * Comprehensive training at the head office.\n * The chance to work remotely from home with allocated territory-based visits.\nThis full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.\nApply today to become part of a dynamic and respected field service team

Package: £Negotiable + Bonus + Car\n\nLocation: Field-based, covering East Scotland\n\nJoin a leading name in UK manufacturing and play a key role in driving sales growth across the fast-paced FMCG sector.\n\nEscape Recruitment's Commercial Division are partnering with a successful manufacturing organisation in East Scotland to recruit a Sales Account Manager. This newly created role has arisen due to an internal promotion, offering a fantastic opportunity for someone with account management or sales experience within FMCG or manufacturing who is keen to take the next step in their career.\n\nThe Role\n\nThis is a dynamic position split roughly 70% account management and 30% new business development. You'll manage and grow your existing client portfolio while identifying and securing new opportunities across your territory. Your time will be divided between field-based client visits, collaboration with the production and commercial teams to build quotations and ensure customer satisfaction throughout the full supply chain process.\n\nKey Responsibilities:\n\nMaintain and strengthen relationships with existing customers\nDeliver sales volume and margin targets for your portfolio\nManage customer demand forecasts and lead account review meetings\nPromote and coordinate customer site visits\nSupport internal teams to ensure the highest level of service\nIdentify and target potential new clients within your territory\nGenerate and convert new sales opportunities to achieve growth targets\nProvide tailored solutions and bespoke proposals for prospects\nCollaborate with internal teams on new product launches and customer projects\nMonitor market activity and competitor strategies to support future plansAbout You\n\nWe're looking for someone who combines commercial awareness with genuine enthusiasm for building client relationships. You'll be proactive, results-oriented, and confident working across teams to achieve shared goals.\n\nYou'll bring:\n\nPrevious sales or account management experience (FMCG, manufacturing, or supply chain preferred)\nStrong communication and relationship-building skills\nA proven track record of meeting or exceeding sales and performance targets\nAbility to identify opportunities and deliver tailored solutions\nConfident IT skills (MS Office and CRM systems)\nFull UK driving licenceIf you're ready to take the next step in your sales career and join a respected organisation with a supportive, team-focused culture, we'd love to hear from you

Receptionist Edinburgh, EH12 9DH Competitive Salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper We are looking to recruit a Receptionist to join our Head Office Team based in Edinburgh reporting to the Office Manager. The role requires a motivated, ‘hands on’ colleague who will ensure that an effective level of administrative support and customer service to both internal and external stakeholders is provided at all times. RESPONSIBILITIES: • Meet and greet all visitors ensuring a welcoming and efficient service and, • announce them to host, • Answer all incoming calls and maintain the reception switchboard, including professional and effective management of calls and enquires, • Manage all meeting rooms and calendars, • Legal mailbox management and administration support as required REQUIREMENTS: • Experience of managing a busy reception desk and switchboard, • Able to communicate clearly and effectively both written and verbal with internal and external customers and stakeholders, • Experience of working in a varied role with strong organisational skills, • Presentable and able to provide a high standard of customer service WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Opportunity to earn 10% bonus, • Company contribute 6.5% to your pension, plus other benefits

Customer Service - Credit Control Team (Hybrid).Hybrid (3 days office/2 days home).This is a fantastic opportunity for someone with strong customer service experience who is looking to.While this role involves managing sensitive financial conversations, you'll be supported every step of the way with

Senior Business Travel Consultant - French Speaking - Edinburgh About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. About the Role We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interaction What You'll Do • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service culture What We're Looking For Essential: • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detail Desirable: • GDS experience (Amadeus, Sabre, Galileo or similar), • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support models Personal Attributes • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service quality What we offer • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation support How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - German speaking - Edinburgh About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. ber die Rolle Wir suchen eine herausragende Pers nlichkeit im Executive / VIP Business Travel Consulting, die unseren F hrungskr ften und High-Value-Kund:innen ein echtes Seven-Star-Serviceerlebnis bietet. In dieser Rolle geht es nicht einfach um Buchungen - Executive Travel ist hochgradig personalisiert, zeitkritisch und basiert auf Vertrauen und Beziehungen. Du bringst idealerweise Erfahrung aus Hospitality, Premium Travel oder Luxury Customer Service mit und verstehst gleichzeitig, wie Contact-Center-Operations funktionieren: Produktivit t, Effizienz und Kundenzufriedenheit m ssen im Gleichgewicht sein. Du arbeitest souver n in einem schnellen Umfeld, managst komplexe Reiserouten und triffst selbstbewusst Entscheidungen im Sinne anspruchsvoller Kund:innen. GDS-Erfahrung ist ein Plus - aber kein Muss. Wenn dein Service-Mindset, Urteilsverm gen und deine Detailgenauigkeit stimmen, bernehmen wir das Training. So sieht Erfolg in der Rolle aus • Du lieferst eine nahtlose, proaktive und vorausschauende Betreuung f r Executive- und VIP-Reisende, • Du agierst als vertrauensvolle:r Berater:in - nicht nur als Buchungsstelle, • Du meisterst komplexe und kurzfristige nderungen ruhig und professionell, • Du erreichst konstant starke CSAT-Werte und erf llst gleichzeitig Produktivit tsziele, • Du zeigst Ownership, gutes Urteilsverm gen und Verantwortung in jeder Interaktion Deine Aufgaben • End-to-end Betreuung von Executive- und VIP-Gesch ftsreisen (Flug, Hotel, Transfers, Sonderw nsche), • Expertenempfehlungen unter Ber cksichtigung von Pr ferenzen, Reiserichtlinien und Duty of Care, • Schnelle, empathische und pr zise L sungen bei Reiseunterbrechungen oder Notf llen, • Betreuung ber mehrere Kan le (Telefon, Chat, E-Mail) in einem dynamischen Executive-Care-Umfeld, • Premium-Service liefern und gleichzeitig KPIs wie Produktivit t, Handle Time und SLA einhalten, • Aufbau langfristiger Beziehungen durch konstant exzellenten Service, • Enge Zusammenarbeit im Team, um eine Elite-Servicekultur aufrechtzuerhalten Das bringst du mit Must-have • Nachweisbare Erfahrung im High-Touch Premium Customer Service (Executive Travel, Hospitality, Aviation, Luxury Brands o. .), • Verst ndnis f r Contact-Center-Kennzahlen wie Produktivit t, Effizienz und CSAT, • Herausragende Kommunikationsf higkeiten mit souver nem, professionellem Auftreten, • Ruhe, Entscheidungsst rke und L sungsorientierung unter Druck, • Sehr gute Organisation und hohe Detailgenauigkeit Nice-to-have • GDS-Erfahrung (Amadeus, Sabre, Galileo o. .), • Erfahrung im Umgang mit Senior Stakeholdern, C-Level oder High-Net-Worth-Kund:innen, • Erfahrung mit Out-of-hours-, Follow-the-sun- oder On-call-Reisesupport Deine Pers nlichkeit • Du bist von Natur aus serviceorientiert und denkst wie jemand aus der Hospitality, • Hohe emotionale Intelligenz und sicheres Urteilsverm gen, • Du arbeitest gerne eigenst ndig und bernimmst Verantwortung, • Resilient, anpassungsf hig und souver n im Umgang mit Unsicherheit, • Leistungsorientiert und wirtschaftlich denkend - ohne Kompromisse bei der Servicequalit t Was wir dir bieten • Wettbewerbsf higes Gehalt plus Beteiligung an Perk, • Gro z gige Urlaubstage zus tzlich zu gesetzlichen Feiertagen, • Wahl zwischen privater Krankenversicherung oder Gym-Zuschuss, • Lebensversicherung f r finanzielle Absicherung deiner Angeh rigen, • Legend re Perk-Events, inklusive unserer j hrlichen Sommerparty, • Zugang zu Spring Health mit 12 Therapie- und 12 Coaching-Sessions f r dich und deine Liebsten, • Flexibler Verg tungsplan, • 17 Wochen bezahlte Elternzeit im ersten Jahr deines Kindes, • 16 bezahlte Stunden pro Jahr f r ehrenamtliches Engagement, • Bis zu 20 "Work from Anywhere"-Tage j hrlich, • Sprachkurse in Englisch, Spanisch und Katalanisch, • Vierw chiges bezahltes Sabbatical nach 5 Jahren, • Relocation-Support f r einen Umzug in einen unserer Hubs How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - Spanish speaking - Edinburgh About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. About the Role We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interaction What You'll Do • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service culture What We're Looking For Essential: • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detail Desirable: • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support models Personal Attributes • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service quality What we offer • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation support How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Service Manager (Commercial Refrigeration / AC) £65,000 - £70,000 + Bonus + Company Vehicle + Hybrid Working After Probation + Progression + 31 Days Holiday East Anglia Are you an experienced Service Manager who has worked off the tools, in an office based environment, looking to take ownership of a growing service department within a forward-thinking business? Do you enjoy leading and developing engineering teams, overseeing service delivery, and driving performance, while working closely with clients and internal stakeholders to deliver a high-quality, compliant service? The company are a well-established refrigeration and air conditioning business providing installation, maintenance and servicing solutions across East Anglia. Known for their professional standards and their customer-first approach, they are investing in their leadership team to support continued growth and future succession planning. This is an excellent opportunity for a Refrigeration Service Manager who enjoys autonomy, responsibility, and strategic input, with the chance to shape service operations, secure new business, and progress towards a future Director-level role within the company. The Role: • Manage and lead a team of refrigeration engineers and support staff, ensuring high performance and engagement, • Oversee day-to-day service operations, including scheduling, workload management, and resource planning, • Drive business growth by securing new service opportunities aligned with the company's growth strategy, • Ensure full compliance with health & safety legislation, F-Gas regulations, and company procedures, • Experience in refrigeration and air conditioning service management, off the tools and office based JBRP1_UKTJ

Baltic Recruitment are delighted to be supporting a market-leading manufacturing company with their search for a Life Cycle Engineer. This is an exciting opportunity to join a dynamic and innovative organisation where you will play a key role in new product development and managing the full product life cycle. Key Duties: • Support the maintenance and improvement of existing products during their life cycle., • Engage in New Product Development., • Be the first link to QA when reviewing customer complaints against risk management, • Assist in activities arising from CAPA's associated with customer complaints., • Assist the Regulatory Department in the build and review of Technical Files., • To maintain comprehensive and accurate records of all work in the formats required., • Accept any reasonable request by the Management Team, after if necessary, negotiation., • Good standard of education up to degree level (or equivalent) in a design/engineering related discipline, with a minimum of 2 years' experience in a production environment., • Proven solid experience in a manufacturing and assembly environment., • An excellent working knowledge of Microsoft Office packages., • Solid ability to work with the following software: Solidworks; FastCad and Information retrieval software - eg Q-Pulse & Syspro., • Competitive salary depending on experience., • Day shift position, working Monday-Friday., • Pension scheme., • Health, • Death in service., • Perkbox., • Additional benefits. JBRP1_UKTJ

Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, youll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. Youll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. Youll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. Youll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding., • o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly., • o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager, • o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets., • o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all., • o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs., • o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met., • o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint., • o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability., • o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients, • o Support with offshore resource development and upskilling, • o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment, • o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions), • o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function, • o Experienced in recruiting social value candidates and/or working in social value employment, • o Strong stakeholder management and communication skills., • o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality., • o Knowledge of UK employment law and recruitment compliance practices is strongly preferred., • o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools., • o Excellent problem-solving, organisation, and time-management skills JBRP1_UKTJ

This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? • 20 day holidays plus bank holidays pro-rata, • Contribution to Group Personal Pension Scheme, • Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers, • Sponsored Summer and Christmas events, • Cycle to Work Scheme, • Discounted car hire rates, • Hardworking individual with the ability to work in a team and independently in a fast-paced environment, • Ability to show great attention to detail, • Ideally, you will have worked in the service industry, • Excellent customer service and communication skills Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ

An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: * Manage gas servicing programmes and maintain 100% compliance * Act as the main point of contact for clients and attend contract meetings * Oversee customer service, including complaint resolution * Manage invoicing, chargeable works, and contract performance * Support recruitment, probation management, and employee relations * Monitor fleet standards, parts usage, and procurement processes Requirements: * Qualified Domestic Gas Engineer with current ACS * Previous Area Manager experience (social housing or construction preferred) * Strong customer service and stakeholder management skills * Proficient in MS Office (Outlook & Excel) * Excellent communication and organisational skills Whats on Offer: * Competitive salary * Pension scheme and life assurance * 28 days annual leave (including bank holidays), rising with service * Enhanced family-friendly policies * Retail discounts, virtual GP access, EAP, Bike to Work, and salary sacrifice schemes JBRP1_UKTJ

Summary of Role This role involves managing and coordinating remedial maintenance work by serving as the main contact point, organising repairs through direct labour or subcontractors while meeting customer SLAs, and ordering necessary parts and equipment. What you will be doing • Primary point of contact for remedial works in progress, • Organising & completing Service remedial works with direct labour or sub-contractor in line with customer SLAs, • Ordering of parts, access equipment, plant & tools, • Ensuring jobs are done within budget and with agreed timelines., • Identify any contract variations and manage cost controls., • Oversee quality and technical compliance or works undertaken., • Delegate booking-In and issuing of RAMS and Permits, where required, • Provide Updates so customers portals so ETAs can be tracked., • Raising & processing supplier & subcontractor purchase orders., • Processing all reactive paperwork to ensure works are correctly invoiced, • Liaising efficiently with Customers, Service Engineers and the wider H&K Team., • Experience within the Fire & Security sector performing a similar role (essential), • Experience in managing small budget projects in the fire engineering industry., • Practiced at management of on-site labour & resources., • Knowledge of production of project documentation eg. RAMs, Quality Plans, Project Plans, Cost Sheets (CTC), Trackers., • Familiarity with all standard MS office applications, • Experience of Corrigo (desirable), • Strong communication skills (essential), • Confident telephone manner with exemplary customer service aptitude (essential), • Salary negotiable depending on relevant experience, • Car allowance, • 25 days holiday plus bank holidays and option to buy 5 days, • Contributory company pension scheme, • Life Assurance, • Health care scheme Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call theHall & Kayway.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver. JBRP1_UKTJ

Join the RAC. Together, were going places. • A competitive base salary of £40,170, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • Earnings That Motivate- enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with MondaySaturday availability (8am8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime -after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary.Two extra days could give you an extra £5,000.It's your choice - more flexibility, more reward., • Tools to Drive Your Future -get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters -enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks -pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You- our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference- access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, youll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Heres what were after:, • You're someone who gets people.This isnt just spanners and enginesour mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. Youre not just in the RACyou are the RAC. Every fix, every chat, every driveway visit shows what were all about., • You like mixing things up.Every days a little differentservicing, diagnostics, repairs, and checks. But it doesnt stop there: youll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet.Youll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What youll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 2 years' hands-on experience as a vehicle technician working with a range of light vehicles JBRP1_UKTJ

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're?more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.? So, what are you waiting for? Join a community that cares about you! We're on an exciting procurement transformation journey, and we're growing our team to help make it happen. As part of this, we're introducing key new roles and looking for talented, motivated procurement professionals who want to make a real impact. If you're passionate about driving value, building strong stakeholder relationships, and shaping the future of procurement, this is a fantastic opportunity to be part of a team that's evolving, ambitious, and central to our business success. More about the role The Category Manager is responsible for leading procurement activity specifically within the Construction & Goods category, ensuring value, efficiency, and innovation are delivered across the organisation. The role will oversee the development and implementation of robust category strategies tailored to the unique needs of Construction, materials and goods, manage a team of procurement professionals, and ensure all procurement activity complies with organisational policies and relevant regulations. The role is working in our Armitage, South Rings Office in Preston 1-2 days a week More about you You will work alongside a team of Category Managers and will bring your experience in Construction categories to drive value in our supply chain. Strong stakeholder engagement and leadership skills are essential, along with the ability to influence and collaborate across all levels. You'll need commercial acumen and analytical thinking to interpret data, assess opportunities, and drive performance. As part of your role you will manage and support a team of Procurement Professionals, focusing on fostering performance, collaboration and improvement The Essential criteria for this role is listed below • Experience in procurement, with demonstrable experience in category management and strategic sourcing., • Strong commercial acumen with the ability to deliver value and influence business decisions. We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • Competitive salary, with a salary review yearly, • Pension with matched contributions up to 7%, • Excellent holiday package up to 35 days annual leave with the option to buy or sell leave, • Cashback plan for healthcare costs up to £500 saving per year, • A bonus scheme for all colleagues at 2%, • Training and development If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities JBRP1_UKTJ

Furniture/Upholstery Technician – North West - Field Based – £31,700 + Company Vehicle + Annual Bonus (c£4,500)+ Other Excellent Benefits Take your career to the next level with a market leading consumer brand at their Belfast operation. This is a customer facing, hands-on Service Technician role where quality, pride in workmanship and first class service really matter. You will be trusted to represent the brand in customers' homes, carrying out professional repairs and leaving every customer confident they made the right choice. Are you experienced in upholstery and/or furniture repair? - ESSENTIAL Are you comfortable working independently in customers' homes? - ESSENTIAL Do you take pride in quality workmanship and customer satisfaction? Are you confident using hand tools and working with fabric or leather materials? What you NEED... Experience in upholstery and/or furniture repair Confidence working in customer homes and representing a brand professionally Practical skills using tools such as staplers, cutters, sewing equipment and hand tools Ability to diagnose faults, damage or wear and decide on the best repair solution A strong eye for detail and commitment to high quality standards Physically able to lift and manoeuvre furniture safely Full UK driving licence What you will get in return... Competitive basic salary with company bonus Strong long-term career development and training opportunities Generous staff discount and friends and family discount scheme Access to high street and lifestyle discounts Mental, physical and financial wellbeing support Enhanced family leave benefits Health and wellbeing schemes including private health checks Life assurance and income protection Holiday buy back scheme Cycle to work scheme, share schemes and paid volunteer days What you will be doing... Carrying out furniture repairs, adjustments and maintenance in customer homes, retail sites and distribution centres Repairing and replacing coverings and internal components including fabric, leather, foam, frames, springs and mechanisms Inspecting furniture to identify damage or defects and determining the most effective repair method Communicating clearly with customers, explaining work carried out in a simple and reassuring way Completing accurate job records including repairs completed, parts used and feedback Working closely with customer care, retail and quality teams to deliver a seamless experience Educating customers on furniture care to maximise longevity and appearance Ensuring all work is completed safely and in line with company processes Nice to Haves... 1 to 3+ years experience in upholstery or furniture repair Background in automotive trim, upholstery, joinery or soft furnishings Experience working in a field based or mobile service role Company Profile Our client is a well established, household name consumer brand known for quality, customer experience and investing in their people. They pride themselves on creating an inclusive, supportive culture where individuals are trusted, developed and given room to grow. This is a business that values craftsmanship, customer care and doing things properly. If you are hands-on, customer focused and take pride in delivering quality work, this is an excellent opportunity to secure a stable, long-term role with a brand that genuinely looks after its people. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https:// Many Thanks JBRP1_UKTJ

Graduate Sales Practitioner- Fire and Security ?? Manchester. This is a field-based sales role. Your week will be a mixture of office based and going to customers sites for meetings. Johnson Controls, Grimshaw Lane, Manchester, M40 2WL. You need to be willing to travel. To get on this prestigious graduate programme we require a bachelor's degree in business or engineering (other relevant fields will also be considered). Please include your certificates in your application alongside your UK Driving licence. Are you ready to kickstart your career in sales with a globally renowned company? At Johnson Controls, were looking for ambitious, driven individuals who want to gain hands-on experience while shaping the future of smart buildings, energy solutions, and innovative technology. Ready to spark your future? ???? Join Johnson Controls and dive into the world of fire and security technology! Were talking fire and security alarms, CCTV, access control. All the cool stuff that keeps people safe. As a Sales Graduate, youll: ? Build relationships with clients and key decision-makers ? Generate new business opportunities ? Develop a deep understanding of industry trends and market changes ? Work alongside experienced sales professionals to maximize growth ? Master the art of cross-selling, upselling, and white-spacing ? Gain firsthand experience in sales strategy, customer engagement, and territory management Who We Are Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. We create intelligent buildings, energy-efficient solutions, and integrated infrastructure that drive progress. As a graduate, you'll be part of our mission to shape a better tomorrow making buildings safer, smarter and more sustainable. Learn more about us here. How Youll Learn ?? Shadowing industry professionals to gain real-world experience ?? Learning about cutting-edge products and technology ?? Assisting in designing solutions, processing quotes, and managing projects ?? Collaborating with teams across the business, ensuring seamless service deliver Education ?? BMS PROGRESS ??Level 4 Sales Executive ??Mix of college learning remotely and hands-on mentoring What Youll Need: ? Bachelor's degree in Business or Engineering (other relevant fields will also be considered) ? Full Driving Licence (Essential for the role) ? Strong communication & organisational skills ? IT proficiency Comfort with digital tools and platforms ? Passion for teamwork & customer engagement ? A future-focused mindset Thinking ahead and innovating Perks & Pay: Competitive salary package £26,500 plus incentive earning potential in the future. Paid holidays plus sick pay We look after you Comprehensive benefits Access to Pension, life assurance, employee assistance program, referral scheme, discounts on high-street brands, cycle-to-work scheme, and exclusive discounts on Johnson Controls security products Top-tier training Extensive product and on-the-job/cross-training opportunities Supportive team environment Learn from the best in a collaborative and encouraging setting Career progression Development opportunities through various career ladders Commitment to safety Dedicated to our Zero Harm policy Access to business resource groups Learn and connect with industry leaders Company IT equipment Everything you need to succeed After This Programme ?? Many of our graduates go on to become lead sellers and managers, leading teams and projects with confidence. This role is just the beginningthe potential for growth within Johnson Controls is limitless. Next Steps: ?? Send your CV, driving licence, degree certificate ?? If your application stands out, you will have a chat with our Talent Acquisition team ??? Smash the screening call and you will be invited to attend an assessment centre ?? Start your journey in late summer 2026! Deadline to apply: Friday 10th April 2026 Ready to launch your career with Johnson Controls? Apply now and lets get started! #jbec JBRP1_UKTJ

ARE YOU LOOKING FOR A CAREER CHANGE WITH EXCELLENT DEVELOPMENT OPPORTUNITIES? TQ NEEDS YOU TO JOIN OUR TEAM! THE ROLE An excellent opportunity has arisen for a Trainee Weighbridge Operative based at our Newtongrange Depot. The successful candidate should be customer focused, reliable, well organised and be able to work well as part of a team in a busy site environment. WHY JOIN OUR TEAM As a family business who have been in operation for over 90 years we invest in our people and offer excellent training and career development opportunities. Our culture has grown from family values and we are proud to have a committed and passionate team of over 400 people working in a variety of different roles delivering a unique combination of quality materials and service excellence for our customers. We will provide you with an opportunity to gaining vocational qualifications within 12 months of starting employment with us! We also offer job security and regular overtime paid at an enhanced rate. KEY RESPONSIBILITIES INCLUDE • Operating the weighbridge, matching and filing weighbridge tickets, • Dealing with general customer enquiries, i.e., orders, deliveries, • Assist with scheduling in line with customer delivery requirements, • General office administration, filing, data input, checking and responding to...

About The Role HomeServe are now recruiting for directly employed Drainage Engineers to join our team! • Location - Croydon, • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work, • Additional paid overtime, • Fantastic pension scheme including Income Protection Cover, • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week, • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months, • Free HomeServe Cover 8 policy, • Employee assistance programme looking out for you and your family, • Company van with fuel card, • Use of company tools, uniform and PPE, • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development, • Learning and development opportunities, • HPWJ Water Ticket, • Full UK Driving Licence with no more than 6 penalty points, • Excellent customer service, • Proactive, 'can do' attitude, • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment JBRP1_UKTJ